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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 10,249 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 38 minutes ago.

Shipment accepted Monday 10/26 with a scheduled delivery date of Thursday 10/29.

Package arrived at local hub Wed at 6:30pm. Transferred to another local hub and arrived Thursday at...

Shipment accepted Monday 10/26 with a scheduled delivery date of Thursday 10/29.

Package arrived at local hub Wed at 6:30pm. Transferred to another local hub and arrived Thursday at 6:30am. Date of delivery changed to Monday 11/2 and delayed another 4 days. Still sitting at local hub 20 minutes from final destination! WTF FedEx?

 – About 44 minutes ago.

Регистрация...

Регистрация

 – About 1 Hour ago.

FedEx is the literal worst. I got a package scheduled to deliver today, and it already landed in my city. I look at tracking, and they sent it 100 miles away! It’s still scheduled for today!...

FedEx is the literal worst. I got a package scheduled to deliver today, and it already landed in my city. I look at tracking, and they sent it 100 miles away! It’s still scheduled for today!

 – About 2 hours ago.

FedEx hasn’t delivered any packages to my house the last month. They’ve lost 4 packages, but my neighbors get their packages. They’re the worst f%@king service in history!...

FedEx hasn’t delivered any packages to my house the last month. They’ve lost 4 packages, but my neighbors get their packages. They’re the worst f%@king service in history!

 – About 2 hours ago.

I really believe the Braselton Georgia facility should be shut down. It is a poor excuse! IF I ever get my package, I will never again order anything without checking to make sure the vendor will use...

I really believe the Braselton Georgia facility should be shut down. It is a poor excuse! IF I ever get my package, I will never again order anything without checking to make sure the vendor will use any other shipper rather than FEDEX!

 – About 2 hours ago.

My package is late, now they've pushed it out until Monday. What's wrong with Today, Tomorrow or maybe even Sunday. They really don't give a shit!...

My package is late, now they've pushed it out until Monday. What's wrong with Today, Tomorrow or maybe even Sunday. They really don't give a shit!

 – About 3 hours ago.

Fedex tried to deliver my package super early in the day, so I missed the delivery since I was at work.
No sign, we missed you note or anything so I asked them to hold it at my local Walgreens...

Fedex tried to deliver my package super early in the day, so I missed the delivery since I was at work.
No sign, we missed you note or anything so I asked them to hold it at my local Walgreens for the next day to make it easier for them. Nope! 3 days later, still hasn't made it to me!!! The Hold site is a mile from my house.
A day later, got a notification it was on its way to Chugwater, Wyoming (no joke). I live in PA. Then it was sent 60 miles in the wrong direction. What a joke. Maybe I'll get it by the end of the year.

 – About 5 hours ago.

Despite our short, paved driveway AND a gravel turnaround, FedEx leaves packages AT THE ROAD. Yep, at the road where just anyone can drive by and pick them up! They have left medicine, legal papers,...

Despite our short, paved driveway AND a gravel turnaround, FedEx leaves packages AT THE ROAD. Yep, at the road where just anyone can drive by and pick them up! They have left medicine, legal papers, and frozen meat up at the roadside in blazing heat, pouring rain, and all kinds of weather.

Really, FedEx? You can't drive the 200 feet further and drop it on the covered porch? WTH?

 – About 5 hours ago.

Can Fedex deliver anything on-time? Every package is late. The weatherman is more correct than Fedex tracking estimates. ...

Can Fedex deliver anything on-time? Every package is late. The weatherman is more correct than Fedex tracking estimates.

 – About 5 hours ago.

I ordered 3 equipment racks on 10/5. 1 rack was delivered in a week, the other 2 racks were rerouted and then lost. I had to reorder and tell my supplier not to use FedEx. Still waiting ...

I ordered 3 equipment racks on 10/5. 1 rack was delivered in a week, the other 2 racks were rerouted and then lost. I had to reorder and tell my supplier not to use FedEx. Still waiting

 – About 6 hours ago.

I have had had at least 2 package no shows and 1 confirmed wrong delivery (a nice person from a few streets over brought it by my house) when Fed Ex was the carrier. Thank God these were not life...

I have had had at least 2 package no shows and 1 confirmed wrong delivery (a nice person from a few streets over brought it by my house) when Fed Ex was the carrier. Thank God these were not life giving medicine or air looms. The tracking and follow up web feature is a joke: it has no details and it will just say package was delivered correctly. They are, in effect, lying and stealing from us. Now, in my case, I got refunds from the vendors. But the poor vendors got shanked here! I will now go out of my way to avoid doing business with vendors, if they use Fed Ex. The hassle is just not worth it. Do you hear that Vendors? If you use Fed Ex, you will loose business. Vendors: Please don't use Fed Ex until they clean up their act! The only way they will change is if they feel the financial pain.

 – About 8 hours ago.

They stole my package! The asshole driver marked it as delivered its been two days no truck has even come by! Called fedex and they basically said f*** you and would not help me...

They stole my package! The asshole driver marked it as delivered its been two days no truck has even come by! Called fedex and they basically said f*** you and would not help me

 – About 21 hours ago.

f%@k FEDEX!!! I am not exaggerating when I say I have never received a package on time. Like f%@king clockwork, I placed an order on Monday that was scheduled for delivery Thursday. All day today it...

f%@k FEDEX!!! I am not exaggerating when I say I have never received a package on time. Like f%@king clockwork, I placed an order on Monday that was scheduled for delivery Thursday. All day today it was still scheduled for arrival at home in CO. I get back after a day away from home to of course no package. And now the package is still in f%@king Texas with my delivery “pending.” FEDEX SUCKS and unfortunately I have no control over the brands I like to shop from, continuing to use them.

 – About 21 hours ago.

Hold At Location (Walgreens) that is like 3 blocks from me.. suppose to deliver on Oct. 23rd but I just LOVE the driver just very quietly without ringing my doorbell to notify me that there is a...

Hold At Location (Walgreens) that is like 3 blocks from me.. suppose to deliver on Oct. 23rd but I just LOVE the driver just very quietly without ringing my doorbell to notify me that there is a package...thus, opt for HAL so I can go pick it up. So it has been a week already to redirect to Walgreens 3 blocks from my house. It said it was suppose to be today and at 8:45pm, the stats is now PENDING... Wtf.. 3 blocks, not across the county!!!

 – About 21 hours ago.

FedEx blows because I spent 8500 usd to have expedited shipping over night on the most time sensitive equipment possible. Then after its not delivered in the morning, they say it will be end of day. ...

FedEx blows because I spent 8500 usd to have expedited shipping over night on the most time sensitive equipment possible. Then after its not delivered in the morning, they say it will be end of day. No problem. Later thag night when it doesn't show up they say it will arrive 3 days later. I spent 8500 usd! Wtf! In what effing world do they think this is okay and advertise shipping services at these costs and don't deliver? All you have to do is ship shit. Transport it. Requires literally no thinking or thought process and still manage to mess it up every single time.

 – About 22 hours ago.

Fedex sucks butt! Ordered a new phone and I tracked the package yesterday and it said it would be delivered today by end of business. I checked back later at work and it said it was in Seymour...

Fedex sucks butt! Ordered a new phone and I tracked the package yesterday and it said it would be delivered today by end of business. I checked back later at work and it said it was in Seymour Indiana!.... On truck for delivery, I live in Fairview NC!. After calling and calling, I finally got an american rep who told me that, fedex has temporarily suspended there delivery times. So why are you sending out delivery times?

 – About 1 Day ago.

I was waiting for a package, eventually checked the status online and saw it had been delivered just 10 minutes earlier. Said it was left in front of my door, which is on the 11th floor of a condo...

I was waiting for a package, eventually checked the status online and saw it had been delivered just 10 minutes earlier. Said it was left in front of my door, which is on the 11th floor of a condo complex.

Not only was there no package in front of my door, the concierge confirmed that nobody delivering for FedEx had even entered the building that day.

 – About 1 Day ago.

ordered the new iPhone and it was supposed to be here today. Waited all day and took off work to be able to sign for it. I got a notification that there was an attempted delivery even though me and my...

ordered the new iPhone and it was supposed to be here today. Waited all day and took off work to be able to sign for it. I got a notification that there was an attempted delivery even though me and my dog have been sitting right by the front door and no one EVER came to the front door. Now they want to say they'll try to redeliver or I can come pick it up at the facility. Why can FedEx not do the one job their company was created for??????

 – About 1 Day ago.

FedEx sucks because we have a sign that says "Do NOT leave deliveries here!" There is an arrow that points to the side of the building where there is door with a large sign that says...

FedEx sucks because we have a sign that says "Do NOT leave deliveries here!" There is an arrow that points to the side of the building where there is door with a large sign that says "Deliveries" and they can leave packages inside, out of sight of the public and out of the weather. Yet, they continue to leave packages literally next to the sign where we don't want them left. Today, it poured. We lost several thousands of dollars in sensitive equipment.

 – About 1 Day ago.

Package was supposed to be here yesterday. Now it is on the truck at the fedex location not moving for 4 hours. I took the day off of work yesterday because i have to sign. They also took a package to...

Package was supposed to be here yesterday. Now it is on the truck at the fedex location not moving for 4 hours. I took the day off of work yesterday because i have to sign. They also took a package to the wrong house last time. This company is the worst.

 – About 1 Day ago.

We ordered a $2000 dollar computer, and they only managed to deliver the monitor. They both had the same tracking number, but were in different packages, so now we can't get it and are down $2000....

We ordered a $2000 dollar computer, and they only managed to deliver the monitor. They both had the same tracking number, but were in different packages, so now we can't get it and are down $2000.

 – About 1 Day ago.

Pending delivery status for a week? Wtf. Fed Ex is making the USPS look reliable these days. I’d De Joy running fed ex now? ...

Pending delivery status for a week? Wtf. Fed Ex is making the USPS look reliable these days. I’d De Joy running fed ex now?

 – About 2 days ago.

Hold at location delays shipment by two (2) days....

Hold at location delays shipment by two (2) days.

 – About 2 days ago.

Package has taken two and half weeks to get from PA to MN and that’s only half way to my state, then they keep changing delivery dates and I am leaving town so now I won’t be here to get the dang...

Package has taken two and half weeks to get from PA to MN and that’s only half way to my state, then they keep changing delivery dates and I am leaving town so now I won’t be here to get the dang thing off my porch. Incompetent nitwits.

 – About 2 days ago.

Your service really sucks FED EX , a document supposed to be delivered 10/13/2020 , until now it was not received. Do your job well. ...

Your service really sucks FED EX , a document supposed to be delivered 10/13/2020 , until now it was not received. Do your job well.

 – About 2 days ago.

After 11 date changes on the when the packages I ordered 9 weeks ago (and have been at our downtown FedSux facility for 8 of those 9 weeks) would arrive, the idiots finally delivered the packages this...

After 11 date changes on the when the packages I ordered 9 weeks ago (and have been at our downtown FedSux facility for 8 of those 9 weeks) would arrive, the idiots finally delivered the packages this morning. Those packages were, of course, utterly damaged and destroyed because they must have been using our packages as soccer balls, tossing contests, and punching bags during their breaks in the facility downtown. For the past 4 weeks, I have been calling and asking online vendors if they use FedSux or have alternative options, and I have made no purchases from stores that don't have a non-FedSux option. And I am very loud and clear with these vendors that I love their products and storefronts but cannot trust FedSux in any part of the experience, from trustworthy delivery information to on-time delivery to safe delivery of packages without damage to even driving up our driveway without causing damage or being remotely friendly. They used to be fine, but this all started about 14 months ago, long before their ubiquitous COVID excuse ever happened.

USPS is fantastic compared to FedSux, and UPS has been simply amazing in their service, honesty, and results.

 – About 2 days ago.

I mailed a personal effects international package almost 2 months ago and long story short, it has been such a disaster that the warehouse employees stole the package when they decided to return it to...

I mailed a personal effects international package almost 2 months ago and long story short, it has been such a disaster that the warehouse employees stole the package when they decided to return it to sender and just shipped it to a random address in France instead of the United States. As they aren't admitting that the package was stolen or even lost, making it difficult to get any shipping fees or contents reimbursement, I decided to join the group and see if you guys can help with my twitter post. If more people share, retweet, etc the post, maybe we can get somewhere not only with my package. Thanks for your support.

https://twitter.com/natashanvy1/status/1321246169213841408?s=10

 – About 2 days ago.

Ordered a item from Eddie Bauer. It went from Greyslake, il. To Chicago. Chicago is 5 1/2 hours from my home in Sterling Heights, MI. But no FedEx sends it down to Indianapolis, farther from my home....

Ordered a item from Eddie Bauer. It went from Greyslake, il. To Chicago. Chicago is 5 1/2 hours from my home in Sterling Heights, MI. But no FedEx sends it down to Indianapolis, farther from my home. It leaves Indy for Michigan, no , they send it to Ellenpost, Georgia. That’s right, even farther from my home. It leaves Georgia for Michigan. No, they send it back to Indianapolis. Who knows where they will send it next. They say it will be delivered on the 31st of October. They haven’t said what year. If they actually do deliver it, it will be 12 days to deliver a package that was 5 1/2 hrs from the starting point. WHO runs this company? They need to be fired

 – About 2 days ago.

My order says to be delivered 10/28 by the end of the day. Well it is not here and their so called tracking number says it is in IL. I am in TN. This is the second problem I have had with these clowns...

My order says to be delivered 10/28 by the end of the day. Well it is not here and their so called tracking number says it is in IL. I am in TN. This is the second problem I have had with these clowns this week. Fedex is worse than terrible.

 – About 2 days ago.

So FedEx drivers are incapable of following instructions for delivery to apartment buildings. Customer service is completely unhelpful and i now wont get the items I ordered in time if at all. Getting...

So FedEx drivers are incapable of following instructions for delivery to apartment buildings. Customer service is completely unhelpful and i now wont get the items I ordered in time if at all. Getting a refund will be extremely difficult and take forever which is another problem I dont need. Its nearly impossible to get to anyone on the phone besides the stupid robot that cant even follow or understand half the words anyone says

 – About 2 days ago.

I purchased product from Home Depot on line on 10/16. I was told to expect delivery from FedEx on 10/22. Product arrived locally on 10/23 and was put on vehicle for delivery on 10/24 ... no product....

I purchased product from Home Depot on line on 10/16. I was told to expect delivery from FedEx on 10/22. Product arrived locally on 10/23 and was put on vehicle for delivery on 10/24 ... no product. Place on vehicle for delivery on 10/25 ... no product. Placed on vehicle for delivery on 10/26 ... no product. 10/27, I visited the local FedEx hub and asked for an explanation and was told that shipment was delayed due to winter storms IN GEORGIA (I'm in Portland, OR.) I pointed this out to the service rep and he explained that the product had been moved from hub to hub in Portland causing the delay locally. (Why move it from hub to hub; deliver it.) Was told it would be delivered by the end of the day. Still no product. 10/28, I returned to FedEx for an explanation and was told that "fires were causing delays". Fires?? Come on, "Well, the drivers were not able to make all their deliveries, but you should expect delivery by the end of the day." Still not here.
FED/EX SUCKS.

 – About 2 days ago.

FedEx (not the seller) required a signature upon delivery for a package. I happened to be walking my dog when it arrived (maybe - I don't know the exact time I was out), so I called and was told...

FedEx (not the seller) required a signature upon delivery for a package. I happened to be walking my dog when it arrived (maybe - I don't know the exact time I was out), so I called and was told it would arrive between 11am-1pm today. It's now almost 3:30 and still no package. I planned my entire day around being here to receive it at the time I was told, only to be informed later by customer service that they were late loading the truck today. I could've done the stuff I had to do by now if I knew it would be this late. Instead I wasted what will probably be one of the last good weather days of the year sitting in my living room waiting for the bell to ring.

 – About 2 days ago.

Please explain why my package was out for delivery on the 16th and today is the 28th and it’s still not here? All customer service said was go visit the local FedEx Facility......

Please explain why my package was out for delivery on the 16th and today is the 28th and it’s still not here? All customer service said was go visit the local FedEx Facility...

 – About 2 days ago.

Ordered item... my computer somehow auto populated my old address...my fault.

As soon as I noticed, seller called fedex to update with new address. I think, oh good, fixed. Nope. Package...

Ordered item... my computer somehow auto populated my old address...my fault.

As soon as I noticed, seller called fedex to update with new address. I think, oh good, fixed. Nope. Package out for delivery.

Called old neighbor to let people at my old house know to refuse package. Waited anxiously all day for update.

Package refused, hooray, should come to me now. Nope, fedex attempting to deliver AGAIN today. Called fedex, put out a trace. Told seller should have new tracking number for me. Fedex doesn't know the tracking number, call the seller. What?

Trying to get seller to call Fedex and figure it out. Still waiting, still says delivering today. So much stress from a stupid mistake on my part. I'm willing to pay extra charges, I just want my package!

 – About 2 days ago.

Ordered a pool from amazon and it got here 2 weeks before the estimated delivery time. Very surprised on that. But the package looked like it was beaten with a baseball bat. There were two boxes...

Ordered a pool from amazon and it got here 2 weeks before the estimated delivery time. Very surprised on that. But the package looked like it was beaten with a baseball bat. There were two boxes covering it and the outer one was falling apart and was very loosely taped together. Another time we ordered something from amazon and the driver legit threw it at our door. Thing inside was fine but the only reason I noticed it was because I heard a thunk from something hitting the door. Overall very disappointed with service.

 – About 2 days ago.

We just received an order for pet supplies from Chewy. Fed ex threw the boxes into the side of my house, leaving them in the pouring rain. We received no delivered notification and they did not even...

We just received an order for pet supplies from Chewy. Fed ex threw the boxes into the side of my house, leaving them in the pouring rain. We received no delivered notification and they did not even knock. I only knew they were outside because I went to go get my mail and couldn't even open the door. Worst part is, both bags of food, 2 boxes of litter, and 2 boxes of litter deodorizer were damaged. I commend chewy for sending us a replacement but they shouldn't be losing money due to fed ex being completely careless. I have had problems with fed ex for many years even before the pandemic. They need to stop using "omg it's covid!" It's getting old. Fed ex just downright sucks

 – About 3 days ago.

They claimed they attempted delivery on Saturday when I was here all day waiting for them, then they never attempted to redeliver again. Now it's Wednesday. I called customer service just for a...

They claimed they attempted delivery on Saturday when I was here all day waiting for them, then they never attempted to redeliver again. Now it's Wednesday. I called customer service just for a robot to tell me there's no human who can talk to me due to "extenuating circumstances." The last time I ordered something who shipped through Fedex, they left the package outside of my building and it got stolen. Burn Fedex to the ground.

 – About 3 days ago.

Ordered $8100 in camera equipment. When it shipped from New Jersey to Indiana I changed pickup to hold at a facility as I wouldn't be home on Friday. It shows accepted and Friday out for delivery...

Ordered $8100 in camera equipment. When it shipped from New Jersey to Indiana I changed pickup to hold at a facility as I wouldn't be home on Friday. It shows accepted and Friday out for delivery but no package. Saturday no package. Monday no package, Tuesday no package. Shoes pending delivery schedule. Indian customer service says my package wasn't allowed to be held due to how it was shipped but won't get me in contact with the distribution center to tell me where the heck my $8100 is sitting. Absolutely aggravating. Said they left a message with management to redirect to my house again and to wait 72 hours.

 – About 3 days ago.

f%@k FEDEX! WHY THE f%@k DOES A PACKAGE SIT AT A HUB FOR A WEEK?...

f%@k FEDEX! WHY THE f%@k DOES A PACKAGE SIT AT A HUB FOR A WEEK?

 – About 3 days ago.

FedEx is the worst. They scan packages and then just leave them on trucks at whatever hub they are at and don’t update shipping, but customer service will tell you that it’s on its way, then right...

FedEx is the worst. They scan packages and then just leave them on trucks at whatever hub they are at and don’t update shipping, but customer service will tell you that it’s on its way, then right at 5:15 switch to pending with no delivery date. I literally hate when companies use FedEx. From now on I won’t do business with places using FedEx Ground for shipping. FedEx sucks but FedEx ground lacks all accountability since they are contractors.

 – About 3 days ago.

Scheduled a pick up for today. Was not picked up. Package was heavy, assuming driver did not want to deal with it so he left it. Customer service has no English speaking people....

Scheduled a pick up for today. Was not picked up. Package was heavy, assuming driver did not want to deal with it so he left it. Customer service has no English speaking people.

 – About 3 days ago.

Maybe Amazon will get into the shipping busness and take fed ex out the worst waiting for a package only to be told you were not there when you were lie deciet no customer service some guy from the UK...

Maybe Amazon will get into the shipping busness and take fed ex out the worst waiting for a package only to be told you were not there when you were lie deciet no customer service some guy from the UK returns your calls hate being told I was not there wasted my time.

 – About 3 days ago.

FedEx received my package from the company at one of their Pennsylvania locations on Friday 10/23. Today is Tuesday 10/27 and it has only traveled to two other Pennsylvania locations and is currently...

FedEx received my package from the company at one of their Pennsylvania locations on Friday 10/23. Today is Tuesday 10/27 and it has only traveled to two other Pennsylvania locations and is currently at a Pennsylvania location about an hour and a half away from where it was originally received at. 5 whole days and it has traveled about the same distance it would take for me to go to and from my house in the suburbs to downtown chicago and back.
I have ordered and received 3 separate packages from other companies within these past 5 days while FedEx can’t even get it out of the state

 – About 3 days ago.

Driver will not deliver to secure location, blames COVID. He does not wear a mask and all he has to do is open a door and set inside, no physical contact. They have told me it is his choice? Very...

Driver will not deliver to secure location, blames COVID. He does not wear a mask and all he has to do is open a door and set inside, no physical contact. They have told me it is his choice? Very poor service, I have always had UPS so somehow FedEx must have underbid them and now have a lot of our deliveries. I am trying to let my suppliers know.

 – About 3 days ago.

WARNING: Long and detailed read ahead

I am an adult Transformers collector who has at least 200 hundred figures and continues to build their collection regularly. On Monday, October 12 on...

WARNING: Long and detailed read ahead

I am an adult Transformers collector who has at least 200 hundred figures and continues to build their collection regularly. On Monday, October 12 on eBay's website via Hasbro's official shop I placed an order for Transformers: Cyberverse Ultimate Class Megatron. The package was sent out via FedEx.

On Wednesday, October 21, it said there was a delivery exception as I was not available. However, no one rang my apartment buzzer despite the instructions being updated on my FedEx profile and no door tag was left. I know this because I checked for a door tag 2-3 minutes after getting the text message notification from FedEx. The following day, Thursday, October 22, the exact same thing happened with a failed delivery "attempt" and no door tag. That evening I contacted the general 1-800 number (1-800-463-3339) and explained what had happened. They told me they had door tags on record and could see the instructions on my profile as well as assured me it would be delivered the next day, Friday the 23rd.

I called that same Friday at about 12:30 P.M. CST because nothing had been out for delivery and they said it would come Saturday because it was a high volume day; I accepted and understood this.

On Saturday, October 24, I got up at 7:50 A.M. because packages can be delivered any time from 8:00 A.M. until 8:00 P.M. and I didn't want to miss it the driver as I would go down there to meet them just in case they wouldn't ring the buzzer again. It indeed said my package was out for delivery, but I came to find out later in the day (via phone call again) that it was never loaded onto the truck to begin with and was just scanned at the local facility. It now said it was coming Tuesday the 27th and a case was opened that evening via my request because of all of this ridiculousness with a given a case ID.

On Sunday the 25, the following day, it said my package was out for delivery again. I called to confirm my package would be coming much earlier on in the day as I was surprised it was out for delivery on that day. They told me it was to accommodate me, but I soon became frustrated when I was told it was scanned but never put on the truck again and nothing would be coming with another false out-for-delivery notification. They apologized with their usual "I'm sorry"s and "I understand"s and told me it would come Monday the 26th.

Yesterday, on Monday, my package was supposedly on the truck for delivery. I got up early at 7:50 A.M. just to call and confirm this directly (as well as wait all day by the window again just not to miss them) and was told this directly by a FedEx representative who confirmed it was indeed on the truck multiple times, 2-3, just to be 100% sure... but it turns out it was sent back for inspection at 12:12 PM. I called the 800 number once more and asked to speak to a supervisor or my case manager and was told I couldn't despite me being told the day before and in the morning I could. They said the inspection would finish that day and it would come today, Tuesday the 27th.

Well, I got up at 7:50 A.M. to call again this morning and checked the tracking page under my profile again first. At 7:24 A.M. it said "Delivery exception Awaiting information from recipient". I went back to sleep and decided to call once I woke up because sleep is more important then their BS customer service. After waking up at about 10:20, I called them and asked why they needed more information as they have my name, address, e-mail, and phone number. The general call agent told me a post card was sent out today and it would come 1-2 days and I would have to fill it out and send it back for a delivery. I requested to speak to someone higher up and this time I was transfered to a case manager, but not my direct case manager. She had no idea or record of such a post card but could see my package is still under inspection. I inquired why it was under inspection as it's not a toy and nothing illegal or food and she said it was damaged. I got kinda angry that after all of this, my product would be damaged and she "understood" and sent over a message to the local station saying to finish the inspection and respond ASAP. I am now awaiting a call back confirming any kind of update and one from my case manager directly as it has been over 48 hours and they apparently are supposed to call every 48 hours.


Across all of these calls, I was told many things by many different representatives that were opposites of each other or straight up lies such as: I can request to speak to a supervisor and I can't speak to a supervisor, I can speak directly to the local FedEx facility and the facilities are only accepting e-mails and not calls, I would get a generic e-mails saying what the representative told me (twice), they don't know my case manager's name and only their phone number but I can't have the number, however, I got their name today), etc..


At this point, I have contacted Hasbro requesting a replacement to be sent via USPS or UPS and definitely not through FedEx.

It blows my mind how a company can be so unprofessional and give this surface level of customer service multiple times to the same person with multiple contradicting things being said about who I can talk to and what can be done.

 – About 3 days ago.

My two day shipping is now pushed out 5 days ...

My two day shipping is now pushed out 5 days

 – About 3 days ago.

I'm trying to close a FedEx account for a satellite office that closed a month ago. They keep telling me that they have to contact the primary person on the account. I keep telling them the...

I'm trying to close a FedEx account for a satellite office that closed a month ago. They keep telling me that they have to contact the primary person on the account. I keep telling them the office is closed, the phone is disconnected and the primary person on the account is no longer in our employ. But they keep calling and then tell me the phone is disconnected. *Me with SHOCKED expression* No! Really? Oh and someone will contact you within 24-48 hours is their biggest lie yet. FedEx sucks.

 – About 3 days ago.

Anytime I see a fed ex truck I say “Look, it’s UPS, only slower!”...

Anytime I see a fed ex truck I say “Look, it’s UPS, only slower!”

 – About 3 days ago.

Waiting for a package and it is due here today but it still shows as just having left the other coast! Fed ex sucks and UPS actually arrives early!!!
...

Waiting for a package and it is due here today but it still shows as just having left the other coast! Fed ex sucks and UPS actually arrives early!!!

 – About 3 days ago.

I ordered a target order and it arrived in my town on a Thursday. It was out for delivery Friday morning then went back to the facility and never updated again. I never got my package and had to file...

I ordered a target order and it arrived in my town on a Thursday. It was out for delivery Friday morning then went back to the facility and never updated again. I never got my package and had to file a claim with the sender. Fed ex sucks all the time.

 – About 3 days ago.

Fed ex delivered my brand new boots to an abandoned house next door with broken windows and uncut grass. The address is prominent on my house and on my mailbox. Unacceptable. I called customer service...

Fed ex delivered my brand new boots to an abandoned house next door with broken windows and uncut grass. The address is prominent on my house and on my mailbox. Unacceptable. I called customer service looking for the boots and they were not helpful. Finally I thought they could be at someone else’s house so I went looking for them to find them at the abandoned home!

 – About 4 days ago.

3 weeks ago, fedex delivered my package 2 blocks up the street. Today, fedex says package was delivered and left at front door. No package, anywhere to be found and we were watching for it. Call...

3 weeks ago, fedex delivered my package 2 blocks up the street. Today, fedex says package was delivered and left at front door. No package, anywhere to be found and we were watching for it. Call customer service and the rep says to me, and this is a direct quote, "our carriers do not deliver to wrong addresses." Ya, ok lady. Then I'm told to wait 72 hours while they try to locate the package. People shouldn't have to go up and down the street asking their neighbors if they received a package that wasn't theirs! Ridiculous.

 – About 4 days ago.

Twice in 2 weeks, never pickup our packages that I scheduled. Get confirmation numbers and when the driver never showed up, I called customer service and the same stupid reason for not picking up our...

Twice in 2 weeks, never pickup our packages that I scheduled. Get confirmation numbers and when the driver never showed up, I called customer service and the same stupid reason for not picking up our packages is the driver cannot find our location. We are in the same location for 20;years. FedEx deliver and pickup all the times before both ground and air. I do not know what is going on with FedEx. Maybe contracting there services now.

 – About 4 days ago.

Seattle, WA, USA
I’ve only lived in this apt for a year. Every courier/delivery service gets it right except FedEx. It’s not difficult instructions and they are posted all over the entry...

Seattle, WA, USA
I’ve only lived in this apt for a year. Every courier/delivery service gets it right except FedEx. It’s not difficult instructions and they are posted all over the entry way: “Do Not Leave Packages in common areas due to theft.”
Call from the box, Get Buzzed in, Come up to the apartment, drop the package at my door and leave. No Contact.
This guy left a package under the doormat at the front of the building, so it said in his delivery notes.
He has said he attempted deliveries when we have sat here all day waiting for him.
The last guy I spoke with on the phone to complain kept telling me the package wasn’t to be delivered for another week so he couldn’t help me. He told me there were no supervisors, then said they were all in a meeting. That’s when I lost it and called out his speech impediment. I told him he needed to learn how to enunciate more clearly. That he already sucks at his job, this just makes him even worse. Unless pissing people off is his goal then Congratulations he’s f’ing brilliant at it.
Today, they deliver a package that I have on a vacation hold until the 4th. Because I’m 2000 miles away and I’m not supposed to have a washing machine in my unit. So it’s just sitting in the hallway in front of my door ...or maybe somewhere on the property.
I’d like to get some sort of surveillance device shipped that is recording the entire time so I can see what idiocies foil these deliveries.

 – About 4 days ago.

Jackass delivery driver had delivery notice on tracking link - Saturday delivery by end of Day. Waiting all day, 4 hours outside building in parking lot - no delivery.
8:01 PM - delivery notice...

Jackass delivery driver had delivery notice on tracking link - Saturday delivery by end of Day. Waiting all day, 4 hours outside building in parking lot - no delivery.
8:01 PM - delivery notice changed to "Pending Delivery Not Found."
Sunday morning 8:00AM - Notice changed to Sunday Delivery by end of Day.
No delivery.
Monday morning - Tuesday delivery scheduled by End of Day.
Monday evening - 6:44PM (1 hr 15 mins after building secures for the day) - delivered.
At 7:15 P, our closest employee arrives at the building and NONE of the 5 (105lb) packages were anywhere to be seen.

Fedex - FIRE YOUR DRIVERS THAT ARE LOUSY!
At this point, it is theft! Your Driver is working with criminals and NOT delivering to the people that paid.

I'm done! Fedex, I never even heard of you anymore!

 – About 4 days ago.

Palm Springs. FED EX said unable to deliver. I was home all day. NO tag on the door. Not the first time from this warehouse. Probably why there is no contact number for them....

Palm Springs. FED EX said unable to deliver. I was home all day. NO tag on the door. Not the first time from this warehouse. Probably why there is no contact number for them.

 – About 4 days ago.

This is the second time this is happening to me this month.. Fedex tracking will take a while to update after shipping which is fine. I'll get an estimated delivery date. Ok. The day it says...

This is the second time this is happening to me this month.. Fedex tracking will take a while to update after shipping which is fine. I'll get an estimated delivery date. Ok. The day it says it's supposed to be delivered, I don't get the package. Then the delivery goes to pending. The last update I've gotten was 4 days ago when the package was in another state. Last month one item from Target was delivered throw the FedEx to a completely wrong address. The tracking even said that it was delivered in Indiana and I'm in Arizona. Thanks ya morons

 – About 4 days ago.

Fedex has delayed a shipment 4 times. It is currently in a town lest than 30 miles from us, and was supposed to be delivered last Thursday. Each day they mark the package as being on the vehicle out...

Fedex has delayed a shipment 4 times. It is currently in a town lest than 30 miles from us, and was supposed to be delivered last Thursday. Each day they mark the package as being on the vehicle out for delivery. Every evening they postpone the delivery to the next day. This is absolutely unacceptable.

 – About 4 days ago.

Order something that is scheduled for delivery within a few days, today being the day of delivery. Turns out it got to Greensboro, NC stayed there for an entire day and then today only traveled 20...

Order something that is scheduled for delivery within a few days, today being the day of delivery. Turns out it got to Greensboro, NC stayed there for an entire day and then today only traveled 20 minutes down the road to the next town.
How can a company with only the idea of transportation, not have any idea how to properly transport items? You should never have items shipped town to town, especially if that is 24 hours between towns. In reference the drive form center to center of each town is 24 minutes.
Nor should you just to buff out a ship time to match the estimation, it should be a good thing that the items gets to its destination faster. Not exactly on time or late.

 – About 4 days ago.

I ordered a part for my car online and FEDEX said it would be delivered on 10/27, by the end of the day.At 2:30 I received a TXT saying that an attempt to deliver was made and now has been rescheduled...

I ordered a part for my car online and FEDEX said it would be delivered on 10/27, by the end of the day.At 2:30 I received a TXT saying that an attempt to deliver was made and now has been rescheduled to 10/27 by the end of the day. I was at home with a bunch of people all day and no attempt was made. When I called to complain the gentleman said that they were very busy and it would be tomorrow. I said I want the reason for the late delivery to be reflected in the late notification. I wasted an entire day and now they can still try to claim they tried to deliver the package on time but no one was home. I would usually be at work and have gotten these messages before when my children were home and thought they didn't hear the driver at the front door. Now I know!! Also my package didn't require a signature so not sure how their response was applicable to my situation. Not good consumer relations to outright lie to the customer. I use Fedex for business but will now only use them if i have to.

John in Ma

 – About 4 days ago.

Had an account with them for 30 years. Spent 11 months in Europe, came home to US, they still have an address from 2014. I HAVE MOVED! There are no intelligent people to talk to after waiting 40...

Had an account with them for 30 years. Spent 11 months in Europe, came home to US, they still have an address from 2014. I HAVE MOVED! There are no intelligent people to talk to after waiting 40 minutes. What the hell happened to Fedex, once the easiest company to deal with.

Am off to UPS, DPS, bloody pony Express. Because Fedex needs an enema.


j.cooper0

 – About 4 days ago.

I ordered all my pc parts two last weekend on Amazon, everything else for my pc build came last week. And now my package is in toledo Ohio still saying it'll be delivered today. I really wish I...

I ordered all my pc parts two last weekend on Amazon, everything else for my pc build came last week. And now my package is in toledo Ohio still saying it'll be delivered today. I really wish I would have seen everything was being delivered by UPS besides this one component....FOR f%@kS SAKE.

 – About 4 days ago.

FedEx has one job - to deliver packages. That single task seems to be something they are completely incapable in accomplishing. Ordering something from Amazon and the seller makes the mistake of using...

FedEx has one job - to deliver packages. That single task seems to be something they are completely incapable in accomplishing. Ordering something from Amazon and the seller makes the mistake of using FedEx? Good luck. FedEx tries to deliver it to an office on Saturday, twice for some reason, then marks the address as undeliverable and proceeds to send it back to the shipper. No further attempts made or is the package held at the station. The package is immediately sent back to the shipper.

Have something marked as signature required? No problem, the FedEx delivery driver will forge your name in the truck and leave it on the street. This happens in a major metropolitan area.

It seems FedEx spends more time and money to not deliver packages than they expend to do what they've been hired to do.

9 out 10 experiences I have with FedEx involve failures on their part. How this company can remain in business is a mystery.

 – About 4 days ago.

An item I ordered was shipped from Texas to Washington. Midway through the shipment they decided to ship the package back to the sender and marked it "shipper requested package returned". I...

An item I ordered was shipped from Texas to Washington. Midway through the shipment they decided to ship the package back to the sender and marked it "shipper requested package returned". I contacted Fedex and a guy who was obviously from India confirmed that the "shipper called and told them to send the package back"
I contacted the shipper and found out this was a total lie... Fedex had messed up and assigned duplicate tracking numbers to a large number of shipments and had "fixed" the problem by sending all the packages back to the original sender.
As a result I had to wait for my package to get back to Texas, then be shipped out again... only to have to wait over a week for the package to arrive via "Fedex Home Delivery". Even USPS First Class mail (not even Priority mail) gets to me from FLORIDA in less than 7 days.
Slow, terrible customer service, and an inability to even assign proper tracking numbers makes FedEx dead last in any shipment method I'd ever choose.

 – About 5 days ago.

FedEx tracking said my package was delivered, it was not. I called and told customer service rep (who can barely be said to have spoken/understood English) said it showed it was delivered but they...

FedEx tracking said my package was delivered, it was not. I called and told customer service rep (who can barely be said to have spoken/understood English) said it showed it was delivered but they would investigate. Package shows up on my porch two days later.

 – About 5 days ago.

Waited all day for a delivery, and it never arrived. I will never again buy something from a business that uses FedEx. NEVER. ...

Waited all day for a delivery, and it never arrived. I will never again buy something from a business that uses FedEx. NEVER.

 – About 5 days ago.

A package I ordered left Sanford, Florida on Thursday of this week and arrived in Davenport, Florida on Saturday or 51 hours later. Now if you happen to know anything about this area that means that...

A package I ordered left Sanford, Florida on Thursday of this week and arrived in Davenport, Florida on Saturday or 51 hours later. Now if you happen to know anything about this area that means that in 51 hours it traveled 59 miles or averaging 1.15 mph. I figured that maybe they ran short of delivery vans and are trying to deliver mine on the back of a turtle. However I live in Richmond, Virginia. This is about 772 miles away from Davenport, Florida. So at this rate it will take almost 2 1/2 years for it to reach me. Next time, I will just drive down to Davenport, Florida and pick it up. That might only take me four or five days instead of 886 days!

 – About 5 days ago.

I am so tired of the drivers lying that they "attempted a delivery" when I've been here the whole time. this happens everytime a vendor i order from uses fedex. They couldn't have...

I am so tired of the drivers lying that they "attempted a delivery" when I've been here the whole time. this happens everytime a vendor i order from uses fedex. They couldn't have attmepted delivery because if they did, their would have been a phone call from the apartment building resident's call box that goes directly to my cell phone. If they had "attempted" the delivery, they would have dialed me up on that box and it would have rung to my cell. ive been here all day waiting and I have proof on my phone that they never dialed the call box, so they weren't here. blatant lies - I can count on more than one hand how many times this has happened. Now, the emails state that packages will be delivered on tuesday, when I WILL NOT BE HOME.

 – About 5 days ago.

They used to be decent but they are absolutely terrible now. Customer service is non existing and there "automated assistant" is ridiculous and insulting. It say we don't care about you,...

They used to be decent but they are absolutely terrible now. Customer service is non existing and there "automated assistant" is ridiculous and insulting. It say we don't care about you, you are ar our mercy.

This is a perfect opportunity for a compotator to put them out of business by spending a little more money and time on good service.

 – About 5 days ago.

I ordered a replacement water heater on October 12th, which was shipped from Northern California to the San Diego area. I can drive to the shipping location in less that a day, but expected Fedex to...

I ordered a replacement water heater on October 12th, which was shipped from Northern California to the San Diego area. I can drive to the shipping location in less that a day, but expected Fedex to deliver within three days.Today is October 25th and I am still waiting. The package sat in Fedex's Tracy hub for 11 days. Unbelievable, unacceptable, and unbusinesslike.Given a choice, I will use other shippers.

 – About 6 days ago.

No sir yee...

No sir yee

 – About 6 days ago.

Beware of the Braselton Ga facility! They will give you the run around and you will not get your packages! Not now, not ever. ...

Beware of the Braselton Ga facility! They will give you the run around and you will not get your packages! Not now, not ever.

 – About 6 days ago.

my package has been parked for 5 days in lewisberry pa, 80 miles from my house; had I known fedex would have been delivering my package, I would have just gone to the local store to pick the item up....

my package has been parked for 5 days in lewisberry pa, 80 miles from my house; had I known fedex would have been delivering my package, I would have just gone to the local store to pick the item up. fedex has to be the most incompetent parcel delivery company in the known western hemisphere. on the rare occasion they actually deliver my orders, they tend to leave the packages by my mailbox situated on a busy road, rain or shine; as walking 25', dropping the package off on ether of my porches would be too inconvenient. regardless of what's inside, just go ahead, drop the package out of the delivery vehicles window, & hope for the best. UPS, USPS, DHL, secures packages 100% of the time on my porch, fedex, if they don't loose the package, may get it to within 10' of the porch, sometimes on the porch, sometimes next to it, sometimes inches from a busy road. even amazon makes it to the porch 90+% of the time.

 – About 6 days ago.

My package was on the vehicle for delivery today and now they moved the delivery date out by 3 days. Really!? You can't make your delivery on time so you add an extra 3 days!? Fedex is the only...

My package was on the vehicle for delivery today and now they moved the delivery date out by 3 days. Really!? You can't make your delivery on time so you add an extra 3 days!? Fedex is the only one of the shipping companies that does this ass backwards problem solving. Every other company can nail the delivery time 90% of the time and if they don't it's the next day everytime. You are closer to 15% and tack on half a week. True garbage.

 – About 6 days ago.

Three deliveries. Three DIFFERENT wrong delivery location. I go door to door to find my stuff. Or if in time, chase down the truck, get him to pull over and ask where he left it!!

CEDAR...

Three deliveries. Three DIFFERENT wrong delivery location. I go door to door to find my stuff. Or if in time, chase down the truck, get him to pull over and ask where he left it!!

CEDAR RAPIDS IOWA FED EX is a bunch of incompetent jerks.

Phone reps don’t care. “I understand. I’m sorry”. But no answer when asked what will be done to fix this issue. I hate that so may companies use FedEx...

 – About 6 days ago.

Brooklyn,NY
I live in a 300 family complex and I’m disabled Fedex leaves packages downstairs on first floor, Packages are stolen, we put in the notifications for them to come up on the...

Brooklyn,NY
I live in a 300 family complex and I’m disabled Fedex leaves packages downstairs on first floor, Packages are stolen, we put in the notifications for them to come up on the elevator,then when you try to call all you get is a machine or someone that don’t know head from foot

 – About 6 days ago.

I live in a 300 family complex and I’m disabled Fedex leaves packages downstairs on first floor, Packages are stolen,we put in the notifications for them to come up on the elevator,then when you try...

I live in a 300 family complex and I’m disabled Fedex leaves packages downstairs on first floor, Packages are stolen,we put in the notifications for them to come up on the elevator,then when you try to call all you get is a machine or someone that don’t know head from foot

 – About 1 Week ago.

I ordered a very expensive PC from Alienware/Dell a month ago today. I paid for expedited shipping so I was expecting 2 day shipping of some kind. Once it shipped and I saw the tracking info and...

I ordered a very expensive PC from Alienware/Dell a month ago today. I paid for expedited shipping so I was expecting 2 day shipping of some kind. Once it shipped and I saw the tracking info and realized my "expedited" shipping was FedEx I knew I was f@#ked. Nothing about FedEx is expediated. The PC shipped 6 days ago and was supposed to be delivered yesterday but for whatever reason it just sat in a FedEx warehouse for 4 days without moving. They changed the delivery date from yesterday to today so I stayed home all day to accept the package since I have to sign for it. Then a few minutes ago they moved the delivery date to 2 days from now, 8 days after the item was shipped. Expediated shipping my ass! I don't understand how FedEx is still in business.

 – About 1 Week ago.

In my "Community," FedEx is Britta.

#sixseasonsandamovie - the approximate length of time FedEx takes to deliver a package when they don't lose it. ...

In my "Community," FedEx is Britta.

#sixseasonsandamovie - the approximate length of time FedEx takes to deliver a package when they don't lose it.

 – About 1 Week ago.

Every time I order something and get the shipping notification, I CRINGE when it’s fedex.

If it’s at work: it always goes to the larger organization across the street and we don’t...

Every time I order something and get the shipping notification, I CRINGE when it’s fedex.

If it’s at work: it always goes to the larger organization across the street and we don’t get it until it makes its way through all of their red tape.

If it’s at home: it always (this is not an exaggeration—ALWAYS) stops tracking. Then on the “expected date” it changes to pending and I never know whether or not it will show up. But it NEVER shows up on time. Literally never.

 – About 1 Week ago.

I live in Hoboken, NJ and every time my package is on a truck out for delivery it NEVER gets delivered until the next day. This has been happening for years! At about 7 PM to 7:30 PM it always changes...

I live in Hoboken, NJ and every time my package is on a truck out for delivery it NEVER gets delivered until the next day. This has been happening for years! At about 7 PM to 7:30 PM it always changes from out for delivery to rescheduled for delivery tomorrow. So my wife sits home all day waiting for a package for nothing. We have complained numerous times and nothing is ever done about it. Half the time he leaves the package outside on the stairs and never rings the doorbell. This is in a city that is one square mile with a population of about 60,000 people. You can't leave packages on the stairs of an apartment building because in a matter of minutes it can be stolen. FedEx does suck.

 – About 1 Week ago.

The drivers can't figure out how to use a Dropbox! Set package on the ground in the rain, every time! Or say they tried to deliver but never knocked on the door. FedEx SUCKS!...

The drivers can't figure out how to use a Dropbox! Set package on the ground in the rain, every time! Or say they tried to deliver but never knocked on the door. FedEx SUCKS!

 – About 1 Week ago.

Fed ex sucks because they cannot give an actual delivery date. They just have a machine that when If notices that a package wasn’t delivered, they just move the delivery date over the next day....

Fed ex sucks because they cannot give an actual delivery date. They just have a machine that when If notices that a package wasn’t delivered, they just move the delivery date over the next day. Rinse and repeat for two weeks. Just give me my goddamn package or an actual delivery date.

 – About 1 Week ago.

Listed my package as delivered. It was not delivered. Can't file a claim or dispute. Cant speak to a real human on the phone. Terrible customer service....

Listed my package as delivered. It was not delivered. Can't file a claim or dispute. Cant speak to a real human on the phone. Terrible customer service.

 – About 1 Week ago.

Fedex was generally pretty good in my area but today the driver didn't want to drive up the hill to my house so just handed the package to my neighbor. Ironically, the package was a security...

Fedex was generally pretty good in my area but today the driver didn't want to drive up the hill to my house so just handed the package to my neighbor. Ironically, the package was a security system because my neighbor is a crazzyass-mf. So thanks for handing over what I purchased to protect myself from a maniac TO the maniac.

But my real complaint is trying to call someone to complain about that. Phones are answered in a non-English speaking country. They can't digress from the script. They can't comprehend the complaint. They can't give a local number.
When I tried to call the corporate office, pressing any number got a message that that line was no longer in service.
There is no email support.
The website says they are located in TN but the corporate number was from TX. Clearly, they aren't in either of those places.

I'll have to get one of those postal boxes in town. I can't have that crazy neighbor driving up my hill pretending he has done me a favor.

 – About 1 Week ago.

Shipped an item from NY to Italy. It went from Newark to Charles De Gaulle France, sit there for one day and then went back to Memphis TN. WTF??? Are these people stupid? Why my package had to...

Shipped an item from NY to Italy. It went from Newark to Charles De Gaulle France, sit there for one day and then went back to Memphis TN. WTF??? Are these people stupid? Why my package had to cross the Atlantic twice already???

 – About 1 Week ago.

Horrible customer service number if you are disabled or a senior! A computer asking for package information 20 times! When they could just get a social security number, or just the name and address. I...

Horrible customer service number if you are disabled or a senior! A computer asking for package information 20 times! When they could just get a social security number, or just the name and address. I don't care if they ask for a state ID number if you can't find your package number then your basically without any meds or important basic information that could save your life! Especially if you can't read well, blind or can't use a computer. What if your only source of outside information is the phone that was lost or stolen and you ordered a new one and fedex allowed some random person to receive it? They refused to vouch for a confirmation signature that they received as validation for the drop off!

 – About 1 Week ago.

FedEx is the only shipping company that fails to deliver packages properly to my address, fails to make timely status updates, lies about weather delays, and provides zero help through their scripted...

FedEx is the only shipping company that fails to deliver packages properly to my address, fails to make timely status updates, lies about weather delays, and provides zero help through their scripted CSRs.

I have actively avoided e-commerce retailers that utilize FedEx for many years, and unfortunately have experienced a poignant reminder of why.

I at least got a chuckle out of the virtual assistant responses when I replied to its "Can I help you?" with "Probably not, since I am not fluent in Moron." It blithely replied, "Did you mean, my package wasn't delivered?"

Apparently this scenario is so common they needed to build it into their virtual assistant...ah catharsis.

 – About 1 Week ago.

Ordered something over a month ago and delivery was going good until the package arrived at fed ex in ellenwood ga, have yet to get the package and fed ex was no help. Ordered something last week from...

Ordered something over a month ago and delivery was going good until the package arrived at fed ex in ellenwood ga, have yet to get the package and fed ex was no help. Ordered something last week from somewhere and said my package was to be delivered today, guess where my package is , Elle wood ga and no movement on it since it was scanned into said location. Called and fed ex again not very helpful.

 – About 1 Week ago.

For some reason anytime FedEx is in possession of a package of mine it ends up at the wrong house, delayed, or I never see it. Never ship with FedEx unless you’re trying to make something disappear....

For some reason anytime FedEx is in possession of a package of mine it ends up at the wrong house, delayed, or I never see it. Never ship with FedEx unless you’re trying to make something disappear.

 – About 1 Week ago.

I have promised myself not to buy from a company that ships FedEx. Recently ordered from a company that says it ships USPS. Mistake! Turns out that they use FedEx Smart Post and that SmartPost does...

I have promised myself not to buy from a company that ships FedEx. Recently ordered from a company that says it ships USPS. Mistake! Turns out that they use FedEx Smart Post and that SmartPost does not work with our local rural post Office. The package apparently has been stuck down the hill in Tracy, CA for several days (not the first time this has happened). Interestingly, however, one FedEx rep said that the package is on a USPS mail truck. Another said that it is pending delivery by FedEx. The last rep I talked to says that he has a different system - apparently one that shows him if a tracking number has been changed. Guess what, the tracking number is now different than what both I and the shipper were given. The new tracking number says, "Delivery scheduled via FedEx Ground, not US Postal Service." The change in numbers is probably just a way to deceive shippers into thinking that their packages are being shipped in an expedient fashion. I know now to make sure that I am more clear about my desire - I do not want FedEx handling my packages even if it supposedly will be delivered by the USPS.

 – About 1 Week ago.

FedEx is terrible, I wish my seller did not ship with them, but they did. OK, gave it another try, when schedule shipping was set on Oct 22, 2020. Received update that delivery on Oct 21, 2020 (Out...

FedEx is terrible, I wish my seller did not ship with them, but they did. OK, gave it another try, when schedule shipping was set on Oct 22, 2020. Received update that delivery on Oct 21, 2020 (Out for Delivery), nothing come and receive 1800 call for pickup at FedEx depot (25min drive) and will kept for 5 biz days. Asked for re-delivery, but were told to create account, after account created my tracking# wasn't show and was unable to contact them call toll free but still unable to speak to any live customer service. That's not all. Write in to Customer service twice but still no reply from them. Yet still receive 1800 notice for pickup at their Depot. That was it. Never AGAIN I will recommended FedEx.

 – About 1 Week ago.

They can’t find our address even though they have delivered to it house before. They delivered the last package to the wrong address and marked the current one undeliverable. Started canceling...

They can’t find our address even though they have delivered to it house before. They delivered the last package to the wrong address and marked the current one undeliverable. Started canceling packages with companies that I know use them as completely frustrated.

 – About 1 Week ago.

I have a package from shopDisney that's literally been sitting in Kansas since 10/15. That's sever days just sitting. Try to talk to customer service at FedEx? Yeah right...impossible to get...

I have a package from shopDisney that's literally been sitting in Kansas since 10/15. That's sever days just sitting. Try to talk to customer service at FedEx? Yeah right...impossible to get them on the phone. Impossible to submit any kind of an inquiry as to why the package is just sitting in another state. UPS is so far superior to this crappy company. I wish Disney would stop sending items FedEx. They are the worst shipping company to try to deal with.

 – About 1 Week ago.

Ordered online on 10/05. Disney shipped half my items through FedEx, the other half through UPS. My UPS items have arrived. My FedEx items will not get here til NOVEMBER 9!? And this was a...

Ordered online on 10/05. Disney shipped half my items through FedEx, the other half through UPS. My UPS items have arrived. My FedEx items will not get here til NOVEMBER 9!? And this was a “guaranteed by Halloween” order.

 – About 1 Week ago.

Bitches f%@king said my package would arrive on Tuesday then they pull a f%@k you and then decide to say Thursday, and now they're saying Friday. ...

Bitches f%@king said my package would arrive on Tuesday then they pull a f%@k you and then decide to say Thursday, and now they're saying Friday.

 – About 1 Week ago.

Fedex is too slow. USPS is faster and cheaper! They sent me an invoice that belonged to someone else with the same first name... Not even the same last name or address..
...

Fedex is too slow. USPS is faster and cheaper! They sent me an invoice that belonged to someone else with the same first name... Not even the same last name or address..

 – About 1 Week ago.

FedEx said delivered package today 10/21 and went out 5 min after and no package to be found. Called FedEx and they said they cannot do anything for me....

FedEx said delivered package today 10/21 and went out 5 min after and no package to be found. Called FedEx and they said they cannot do anything for me.

 – About 1 Week ago.

Fedex ground is a joke in california.....the hub in sacramento is run by morons and they do not care....i am to the point of not ordering something if they do ship fedex ground...

Fedex ground is a joke in california.....the hub in sacramento is run by morons and they do not care....i am to the point of not ordering something if they do ship fedex ground

 – About 1 Week ago.

I dropped a package off on Saturday for priority overnight delivery. The place threw it under the counter and didn't send it. Once they located the package (yesterday), they shipped it. It was...

I dropped a package off on Saturday for priority overnight delivery. The place threw it under the counter and didn't send it. Once they located the package (yesterday), they shipped it. It was supposed to arrive at destination no later than 10:30AM but here it is 1:00PM and it is still NOT delivered. I've called 4 times and each time the same thing. It's on the truck to be delivered...since 8:25AM. I asked that they contact the driver and they cannot due to it being a "security issue."

 – About 1 Week ago.

Got a TV from Amazon on Prime Day. Scheduled to arrive 10/23. I checked tracking today 10/21 and its been in my city since Monday 10/19... I go to their site to try to schedule an on call pick up at...

Got a TV from Amazon on Prime Day. Scheduled to arrive 10/23. I checked tracking today 10/21 and its been in my city since Monday 10/19... I go to their site to try to schedule an on call pick up at their hub (like I would and have done many times from UPS). Nope... can't do that, have to wait for scheduled delivery and if I try to hold it at location it will take 2 extra days for them to "Process" my package.... WTF??? So its here for 4 days, and they can't let customers save them the trouble and money by picking up at a hub??? And as I search for ways of working with them to get my package I find all these people venting about how horrible they are... not feeling very confident in getting my package on time or if I'll get it in any reasonable time.

 – About 1 Week ago.

My package has gone from SC. to IL to GA.(literally an hr away FROM ME!) back to IL, and is currently resting now in IN. ...... I'm sorry but WHAT THE ACTUAL F!...

My package has gone from SC. to IL to GA.(literally an hr away FROM ME!) back to IL, and is currently resting now in IN. ...... I'm sorry but WHAT THE ACTUAL F!

 – About 1 Week ago.

I ordered a package from a company that uses FedEx. Big mistake! I was so excited to receive my favorite fancy body lotion that I wait to come out once a year in the promotional twice as large size...

I ordered a package from a company that uses FedEx. Big mistake! I was so excited to receive my favorite fancy body lotion that I wait to come out once a year in the promotional twice as large size for the single size price! Anyway, (1st world problems, I know) I receive an email that says my package was delivered!!! So I go and look everywhere. I ask my neighbors and everything. Finally, I show my husband the “travel history” and he discovers that FedEx took it upon themselves to return my package to the shipper 11 days ago, mere hours after arriving in Bloomington, CA. (I’m assuming the last stop before it hops on the plane for Hawaii). What happened?! I guess FedEx just decided it couldn’t bother loading my tiny little package onto their giant jet and decided to send it back. I’m assuming the company had no idea either because they sent me an email saying my package was delivered to ME today here in Hawai’i when NOPE it was actually delivered back to THEM! I better get my money back! I’m never ordering from any business again who uses FedEx! No WAY!! Also, it’s a shame that we can’t just bypass California for all shipments coming to Hawai’i. California ALWAYS screws it up! Worst state EVER! I hate that state so much I told my husband he had to get his license to practice law (which you have to study for months and take a really hard and expensive test called the BAR exam) somewhere else in addition to his CA license if he wanted to marry me because I told him I’d never live in California. I don’t completely mind visiting ever so often, but live there, NO! Pay taxes there, HELL NO! Why is there even a FedEx hub in CA?! They’d be so much better off just locating right on the border of Nevada. It’s not THAT recessed from the ocean in regards to trans-Pacific flights. You’ll save money in the long run not having a business there!! Jeez!! Anyway, FedEx sucks!!! They used to be better when I used them for our pharmaceutical research communications mailing original documents to Pfizer NY and global sites overnight. Not anymore! Glad I don’t own their stock. Although it might be a good one to short. Hmmmm....

 – About 1 Week ago.

FedEx refuses to deliver my package. For the past five days in a row they have said it would be here by 4 PM. At 4 PM it changes to the end of the day. At the end of the day it says it could not be...

FedEx refuses to deliver my package. For the past five days in a row they have said it would be here by 4 PM. At 4 PM it changes to the end of the day. At the end of the day it says it could not be delivered and that It will come the following day. This issue keeps repeating itself. It has now been seven days and despite the fact that I requested it be left at a drop location it’s still will not come. Customer service is a joke so I requested the packages be returned to sender. Now I fear I’ve opened a whole new can of worms.

 – About 1 Week ago.

I ordered a $2000 custom exhaust for my car that i waited 3 months for the company to make. It was being shipped from Lancaster, CA to Oroville, CA. It made it to Sacramento ( 60 miles away from me)...

I ordered a $2000 custom exhaust for my car that i waited 3 months for the company to make. It was being shipped from Lancaster, CA to Oroville, CA. It made it to Sacramento ( 60 miles away from me) and the day it was supposed to be delivered they send it to UTAH!!! Hey you where never supposed to leave california!!!! Next day OHIO!!!! Now PENNSYLVANIA!!!!! I have spoke to them multiple times and the keep saying they're going to have it expedited to me but nothing. Do they even have my f$@#ing package anymore? Did someone steal it and now they're messing with me? Date of delivery changes multiple times a day randomly. Most incompetent company ever, most have blind people sorting the packages. I HATE FED EX.

 – About 1 Week ago.

FedEx drivers are the worst. Don't even bother riding doorbells. Just drive by. ...

FedEx drivers are the worst. Don't even bother riding doorbells. Just drive by.

 – About 1 Week ago.

Fedex keeps marking my international package as incorrect address. I have tons of packages and mail delivered by every other provider available and they have no problem with the address which is my...

Fedex keeps marking my international package as incorrect address. I have tons of packages and mail delivered by every other provider available and they have no problem with the address which is my PayPal main address. In addition to this i cannot have them hold the package for me or updater the address which they claim the seller must do. I have contacted the seller and they tried to get the address updated to no avail. Customer service is non existent there is no way to get out of the robot loop that will frankly just hang up on you or disconnect you and offers 0 support. Their customer service line is honestly a god damn train wreck. If i knew who allowed that system in place i would beat them to death with a rubber hose. FEDEX is a terrible company i will never ship anything through them again. It's almost like they are looking for every excuse to not deliver your packages.

 – About 1 Week ago.

I cannot even get a person to help me resolve a issue. I mailed a package FEDEX Ground on October 9th with them telling me it would arrive in time as an integral part of a Funeral on the 17th with no...

I cannot even get a person to help me resolve a issue. I mailed a package FEDEX Ground on October 9th with them telling me it would arrive in time as an integral part of a Funeral on the 17th with no problem from Clearwater, FL to St. Louis, MO. On the 11th the site showed it in St. Peters, MO where it stayed all week until a Thursday notice said it was in Northampton, PA! This is the 20th and the package not only did not arrive for the funeral, it STILL has not been delivered. Their website is terrible with no control over the movement of packages. Customer service is non-existent. NO MORE FEDEX for me!

 – About 2 weeks ago.

FedEx makes billions per year in profit but claims it lost too much money every year to give a livable pay increase...

FedEx makes billions per year in profit but claims it lost too much money every year to give a livable pay increase

 – About 2 weeks ago.

FedEx has reached unprecedented levels of incompetence. I can understand COVID and fire challenges, but UPS and USPS are managing to accurately forecast and deliver packages routinely to our house on...

FedEx has reached unprecedented levels of incompetence. I can understand COVID and fire challenges, but UPS and USPS are managing to accurately forecast and deliver packages routinely to our house on time during those same challenges. Fedex for the past year at our house: only 31% on time (out of 41 packages). Worse--their systems tell you "it's on the truck" and "being delivered today," but then it doesn't arrive and the next morning, it updates to say "Pending Delivery" with no new date and usually takes 4 to sometimes even 10 more days to arrive. How can this be in the age of basic internet and logistics tracking software? Would be far better for these idiots to invest in an I.T. system that tells you it will take a while to get here but then to accurately arrive by that time. Amateurs. (And their drivers have routinely been rude, driving like nuts, and irritated to have to deliver to our home....UPS is lightyears ahead of FedEx.)

 – About 2 weeks ago.

fed ex sucks........

fed ex sucks.....

 – About 2 weeks ago.

In one year I have lost five packages they claim they delivered. Most recently last week. My house is very easy to find. When I threaten to call the police saying the driver stole my daughters dad...

In one year I have lost five packages they claim they delivered. Most recently last week. My house is very easy to find. When I threaten to call the police saying the driver stole my daughters dad showed up 20 minutes later so they really hadn’t delivered it. It’s quite a simple process to use a GPS and see where your driver has been so now I’m being told the package missing from Thursday they did locate it and attempted to retrieve it but they couldn’t tell me anything else I hate Fed Ex they’re a bunch of thieves

 – About 2 weeks ago.

Haven’t used my FedEx account for last 3years. Had to today to receive something overnight pertaining to my husbands job. I went online to schedule a pickup........there apparently is a HOLD on my...

Haven’t used my FedEx account for last 3years. Had to today to receive something overnight pertaining to my husbands job. I went online to schedule a pickup........there apparently is a HOLD on my account for unpaid invoices😳🤷🏻‍♀️ I said “not aware I have any outstanding bills, please send me copies”. I received a 57pg invoice totaling thousands of dollars$$$ for a cheese company in Mississippi😳. Not mine, called the cheese company, they have been asking FedEx for their bills for months to no avail?????

Back to trying to set up an overnight delivery, called their 800# to get around online issues. The person verifying my account asked for address, company and phone #s we haven’t had for 10years?!?! We did remember (thank God) so we got to the next level to schedule a pickup with the next human, to be told we have the outstanding invoices (not ours). That person assured me my account was up to date and ready to use. Got sent to person #3 to actually, finally place the order: first question “are we picking up at your address” and then proceeds to read me the address we haven’t lived at for over 10 years🤬🤷🏻‍♀️😳.
I think FedEx days are numbered. Wouldn’t buy their stock if you have had the experience (and obviously many others have too) I have had with them. FEDEX SUCKS!!!!!!!!

 – About 2 weeks ago.

I agree with all other comments on this site. First , there is a notation when attempting to open up FedEx site that states by opening the site it can change your website locator to other sites (?). I...

I agree with all other comments on this site. First , there is a notation when attempting to open up FedEx site that states by opening the site it can change your website locator to other sites (?). I get preliminary notations (twice) that my package was delivered on the 17th of this month then a 2nd preliminary notice states it was delivered on Sunday the 16th and signed but no signature and NO PACKAGE!! Today is the 19th. I guess I will wait blindly to see if and when it gets delivered today. I too, will make sure not to purchase online products that will be shipped by FedEx in the future. THIS IS NOT GOOD AT ALL.

 – About 2 weeks ago.

I need some service are you available?...

I need some service are you available?

 – About 2 weeks ago.

I am to the point after multiple delivery fails in the last month, that if a company ships with FedEx, I will simply refuse to buy anything online from that company. I'm okay with UPS, USPS, and...

I am to the point after multiple delivery fails in the last month, that if a company ships with FedEx, I will simply refuse to buy anything online from that company. I'm okay with UPS, USPS, and Amazon, but the troubles created by FedEx are not worth my time. Goodbye, Fed-Ex, forever!

 – About 2 weeks ago.

FedEx is the worst service I have experienced. I rather get my packages delivered using UPS or USPS. The last time, they missed my address, which they have delivered to a number of time from the...

FedEx is the worst service I have experienced. I rather get my packages delivered using UPS or USPS. The last time, they missed my address, which they have delivered to a number of time from the same monthly subscription. Heck, the Uber eat driver's does not have any issues. Customer service is a joke.

 – About 2 weeks ago.

FedEx failed to deliver 2 more items this weekend. This is now 4 failed deliveries since October 2nd. What is even more appalling is that I spoke with an Executive Account Specialist at their...

FedEx failed to deliver 2 more items this weekend. This is now 4 failed deliveries since October 2nd. What is even more appalling is that I spoke with an Executive Account Specialist at their headquarters, and a Manager at their local distribution center, on Wednesday and Thursday of this week. Provided directions to my house. Walked through the directions with local Manager who was on Google maps. He said he understood and would provide directions to driver. That apparently did not occur as two packages that they said were delivered this weekend were not delivered to me. I was home both days at the time when they stated packages were delivered. I don’t know where these packages were delivered to, or if they were dumped in a field, or stolen by the driver. There is a total lack of oversight of the drivers, who are incompetent and lazy. This is the most poorly run delivery company on the planet.

 – About 2 weeks ago.

My package really went from in transit at tracy, ca, to arriving at roseville, then arriving at sacramento, and now its back in transit at tracy, ca!!! What was the purpose of all of that?!! Fedex is...

My package really went from in transit at tracy, ca, to arriving at roseville, then arriving at sacramento, and now its back in transit at tracy, ca!!! What was the purpose of all of that?!! Fedex is so f%@king stupid, I cannot stand them!

 – About 2 weeks ago.

Ordered HelloFresh meals for the week. They were suppose to deliver on Sat and instead sent a message that the delivery was 'unavailable' and would be delivered on Tuesday. Then it...

Ordered HelloFresh meals for the week. They were suppose to deliver on Sat and instead sent a message that the delivery was 'unavailable' and would be delivered on Tuesday. Then it miraculously changed to Sunday so I had some hope that I may be able to salvage some of the food. I literally saw the FedEx truck in front of my house Sunday afternoon. I'm kicking myself now as I should have walked out and taken the stupid box off the truck myself because he never got out of the truck, drove away, and within 5 minutes I got a message the package was 'undeliverable'. So, no HelloFresh meals for us this week. We are quarantined due to being exposed to Covid, so not a lot of options. Thanks FedEx - and of course, I can't speak to a real person there either. Beyond frustrated.

 – About 2 weeks ago.

FedEx has now mis-handled both an original package AND its replacement. I was the recipient of a gift package from Harry & David that contained perishable items, shipped via FedEx. The original...

FedEx has now mis-handled both an original package AND its replacement. I was the recipient of a gift package from Harry & David that contained perishable items, shipped via FedEx. The original package was delayed in transit and arrived a week late. The perishable items (fruit and cheese) had severely decayed; the cheese was completely gooey and melted, suggesting the package had spent time in unseasonably warm storage conditions. Harry & David graciously offered to replace the item and sent me a second package that again was delayed in transit and arrived a week late. Again, the perishable items were severely decayed, even worse than the first time. The rotting fruit had attracted a nest of ants that crawled out when we opened the box. FedEx had scrawled “bad address” in marker on the carton, even though my name, address and phone number were clearly printed on the shipping label and all were correct. Definitely choose an alternative carrier if you want your package to arrive on time, in adequate condition, and insect-free.

 – About 2 weeks ago.

FedEx is the worst company on earth. I have ordered 1000 packages from Amazon in the past two months and there has never been any problem because they use the Postal Service I’ve also ordered lots...

FedEx is the worst company on earth. I have ordered 1000 packages from Amazon in the past two months and there has never been any problem because they use the Postal Service I’ve also ordered lots of things from UPS and there is never any problem but as soon as FedEx is involved there seems to be a problem lost packages, damaged packages, no customer service. I have a weekly subscription to a big box of fruit and vegetables and this is the third time the driver has stolen my box says he has delivered it and has kept it. I will be calling the sheriffs department I will be filing a charge for theft against our local office. They have just messed with the wrong MFR

 – About 2 weeks ago.

I’ve been waiting for a package for 4 days now. I understand and can except a delay but they keep telling me it will be here by the end of the day. This has happened for the last three days....

I’ve been waiting for a package for 4 days now. I understand and can except a delay but they keep telling me it will be here by the end of the day. This has happened for the last three days. Customer service is complete horseshit. They look at the same tracking info that is available to me online. So for the forth day in a row I am waiting for a package that will be here by end of day. Still nothing.

 – About 2 weeks ago.

FedEx - supposed to deliver a package on 10/16. They didn't - then WITHOUT NOTIFYING ME, they sent it back to the sender due to damage. Not the first time - I mean when you literally KICK packages...

FedEx - supposed to deliver a package on 10/16. They didn't - then WITHOUT NOTIFYING ME, they sent it back to the sender due to damage. Not the first time - I mean when you literally KICK packages off of trucks (seen that) and throw them over fences (happened several times) - do you really expect shit not to break??? NEVER ordering anything anymore without requesting that it come via UPS. Never have a problem with them.

 – About 2 weeks ago.

Orded a package from cali to oregon and its been 2 weeks of bs. Nothing still. Tracking is complete garbage ...

Orded a package from cali to oregon and its been 2 weeks of bs. Nothing still. Tracking is complete garbage

 – About 2 weeks ago.

I won’t order anything that has to be delivered by FedEx....they are beyond terrible. My house sits back quite a way off the street. They never deliver to the house but leave the packages at the...

I won’t order anything that has to be delivered by FedEx....they are beyond terrible. My house sits back quite a way off the street. They never deliver to the house but leave the packages at the street, stick in and under bushes. I’m tired of playing hide and seek with my packages and receiving them soaked.

 – About 2 weeks ago.

***** IMPORTANT PLEASE READ ********

This is why their is AND WILL BE LOST or suspected STOLEN PACKAGES
with or WITHOUT NO SIGNATURE required. 2 days ago on FEDEX website under...

***** IMPORTANT PLEASE READ ********

This is why their is AND WILL BE LOST or suspected STOLEN PACKAGES
with or WITHOUT NO SIGNATURE required. 2 days ago on FEDEX website under covd-19 information FedEx legally has stated to GO F YOURSELF if you suffer a loss or inconvenience. And the government is going to LET them HARM US??
This is ripe for THEFT or SCAM to occur.

Service Impact of COVID-19
October 15, 2020, 10:00 AM CT
FedEx®

FedEx Ground service delays in various parts of the U.S.
Due to a significant surge in volume and other impacts of COVID-19, FedEx Ground is currently experiencing delays in various parts of the U.S. We are committed
to providing service to the best of our ability and offer our sincerest apologies for any inconvenience caused by these delays. For specific shipment status information,
please track your shipment at FedEx.com.
Global suspension of money-back guarantee
The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions on a daily basis, which is impacting
our ability to meet our high standards of service. As a result, we have made the decision to suspend our money-back guarantee for all FedEx Express®, FedEx
Ground®, FedEx Freight®, and FedEx Office services effective immediately until further notice. Because FedEx is an essential transportation service provider, we will
continue operating as government restrictions and regulations allow.
Next Scheduled Update: October 20, 2020 2

*Signature suspension notification*
To promote the Centers for Disease Control’s guidance on social distancing and do our part to help prevent the spread of COVID-19 across our communities,
effective immediately we have temporarily implemented no-contact pickups and deliveries, including temporarily suspending most signature requirements for FedEx
Express and FedEx Ground commercial and residential deliveries in the U.S. and Canada. The signature suspension also includes FedEx Freight in the U.S. and
those normally required as part of our same-day service, as well as in our FedEx Office retail stores and FedEx OnSite locations at various retailers. In most cases,
after making contact with the recipient, the team member will collect the recipient’s first initial and last name and enter “C-19” in place of the signature image. If an
adult signature was requested by the shipper, the team member will collect the recipient’s first initial and last name, and then attempt to collect a signature with the
recipient’s own writing instrument; if the recipient refuses to sign, the team member will enter “C-19” in place of the signature image.
The safety and well-being of our 475,000 team members is our top priority as they continue to deliver critical goods and services to support communities across
the globe. Please visit this site for more information on the FedEx response to COVID-19.

 – About 2 weeks ago.

They lost another one! They are so overwhelmed they refuse to hire and train permanent employees so they use 3rd party delivery people who definitely don’t care and frankly without proof ( common...

They lost another one! They are so overwhelmed they refuse to hire and train permanent employees so they use 3rd party delivery people who definitely don’t care and frankly without proof ( common practice today) I think they are stealing packages at will. Fedex is making BILLIONS in PROFITS! Yet refuse to do the right thing when it comes to the workers in the field delivering the products, those drivers are the face of the company and fedex could care less. They are an awful company and like Google, Amazon, Microsoft,Facebook,Twitter they have us by the balls with a too big to fail mentality. It’s only getting worse. Crushing hearts and minds and wallets of small business owners everywhere!

 – About 2 weeks ago.

Pay for next day shipping within Seattle? Better wait outside since drivers tend to not knock or bring packages to door. Fortunately I have it on camera happening multiple times. Unfortunately FedEx...

Pay for next day shipping within Seattle? Better wait outside since drivers tend to not knock or bring packages to door. Fortunately I have it on camera happening multiple times. Unfortunately FedEx does not seem to care.

 – About 2 weeks ago.

FEDEX never improves. Tell them what is wrong and next time you can tell them again. and again...and again...

FEDEX never improves. Tell them what is wrong and next time you can tell them again. and again...and again

 – About 2 weeks ago.

Waited a week and a half for my package. It was supposed to be delivered two days ago(,: Now it says no delivery date can be estimated and it’s pending now. Last place it was seen was about an hour...

Waited a week and a half for my package. It was supposed to be delivered two days ago(,: Now it says no delivery date can be estimated and it’s pending now. Last place it was seen was about an hour or two from my house, but nOoOoO why would they just deliver it. It literally was coming from Ohio, I live in Indiana. I could’ve drove there and gotttt it myselfffffff omfggg

 – About 2 weeks ago.

FedEx loves hardworking Americans
FedEx uses an automated robot as customer service for OUR convenience .
Fedex is never late and if they are , they take responsibility
Fedex is a...

FedEx loves hardworking Americans
FedEx uses an automated robot as customer service for OUR convenience .
Fedex is never late and if they are , they take responsibility
Fedex is a loyal company serving US ,the people
Fedex never loses packages then later claim they delivered it
FedEx values US, the customers
WHAT HAPPENED TO FEDEX....ANYBODY KNOW WHAT EVER HAPPENED TO FEDEX BECUZ THIS COMPANY CLAIMING TO BE FEDEX, IS A FRAUDULENT EVIL COMPANY

 – About 2 weeks ago.

My package was scheduled for today. It went to the right facility it usually did. Then, it went backward and was even further away. The tracking changed my delivery date to Monday. I paid for...

My package was scheduled for today. It went to the right facility it usually did. Then, it went backward and was even further away. The tracking changed my delivery date to Monday. I paid for 1-DAY-SHIPPING! WTF, FedEx?!?

 – About 2 weeks ago.

My package has been in pending status since the day it shipped a week ago. There has never been any estimated delivery date. It arrived here in Texas two days ago and now is MIA. How can the delivery...

My package has been in pending status since the day it shipped a week ago. There has never been any estimated delivery date. It arrived here in Texas two days ago and now is MIA. How can the delivery date remain perpetually unknown??

 – About 2 weeks ago.

Second time Fed Ex says they delivered my packages and they're not even there. I was home both times!! And one of the packages said delivered at 10:47 PM!! Sure you damn thieves!! Never had this...

Second time Fed Ex says they delivered my packages and they're not even there. I was home both times!! And one of the packages said delivered at 10:47 PM!! Sure you damn thieves!! Never had this issue with UPS OR AMAZON..

 – About 2 weeks ago.

Big new FedEx distribution center about 5 miles from my house, and they just can't get my packages to me. This is the third time within 3 months that they claim it was delivered, but when you...

Big new FedEx distribution center about 5 miles from my house, and they just can't get my packages to me. This is the third time within 3 months that they claim it was delivered, but when you check tracking history, you can see where it was "in transit" for 4 days just riding around. FedEx sucks like a Hoover vacuum.

 – About 2 weeks ago.

Gee, I didn’t know how bad FedEx was. I’ve never had anything delivered by FedEx until recently. The first delivery, I signed up for signature required. I didn’t want porch thieves taking my box...

Gee, I didn’t know how bad FedEx was. I’ve never had anything delivered by FedEx until recently. The first delivery, I signed up for signature required. I didn’t want porch thieves taking my box if I wasn’t at home. The status on Friday said it would be delivered on Sunday by end of day. Ok then, get errands done on Saturday so I can wait on Sunday. Saturday morning the status said it was coming that day. Crap. At 8pm status said it’s coming on Sunday. Yeah, crap.
Now I’m waiting on another Saturday because status said it would come today. At 8pm the status changed to Pending. The last tracking was from 2 days ago leaving Illinois. Probably it will come tomorrow. Or Monday. Or Tuesday.

 – About 2 weeks ago.

Order things through Amazon with a promised delivery date, when shipped FEDEX it is always late or just drops off the face of the earth for a few days then is delivered- USPS is MUCH better at...

Order things through Amazon with a promised delivery date, when shipped FEDEX it is always late or just drops off the face of the earth for a few days then is delivered- USPS is MUCH better at delivery of items on time. FedEx blows

 – About 2 weeks ago.

They informed my package has delivered, but I can't find it...not the first time......

They informed my package has delivered, but I can't find it...not the first time...

 – About 2 weeks ago.

Despite actively avoid FedEx, so far this year I've ended up with one destroyed package and multiple late deliveries (with some being delayed while they're "on the truck for...

Despite actively avoid FedEx, so far this year I've ended up with one destroyed package and multiple late deliveries (with some being delayed while they're "on the truck for delivery"), in addition to a FedEx truck nearly slamming into my new car at one point. Meanwhile, I've gotten many, MANY more packages via USPS, UPS, and Amazon (with a few from DHL) with ZERO incidents.

FedEx is a joke.

 – About 2 weeks ago.

Promised delivery within 48 hours, package didn't show up after 72 hours, tracking info is 3 days old. Web site runs you in circles, voice mail is worse, no reply to my inquires. Package is...

Promised delivery within 48 hours, package didn't show up after 72 hours, tracking info is 3 days old. Web site runs you in circles, voice mail is worse, no reply to my inquires. Package is birthday present for my youngest son who will just remember daddy didn't have a present for him. This may take months to sort out way to go FedEx!

 – About 2 weeks ago.

It is nearly impossible to get a customer service representative through their automated phone voice system! Don't talk to the robot! Hit numbers on the keypad! Somehow, I managed to talk to a...

It is nearly impossible to get a customer service representative through their automated phone voice system! Don't talk to the robot! Hit numbers on the keypad! Somehow, I managed to talk to a person that way. It was no problem then. So many issues can be taken care of if you can only talk to a person. Why do that have to make it so damn difficult? I know it saves the giant corporation pennies each time, but it makes the tiny consumers pissed off. Screw Fedex!

 – About 2 weeks ago.

Same old FedEx BS, package disappears at hubs for days then reappear at other hubs far away, then goes back to the same hub, then out for delivery, then delivery pending for days, then it disappears...

Same old FedEx BS, package disappears at hubs for days then reappear at other hubs far away, then goes back to the same hub, then out for delivery, then delivery pending for days, then it disappears again, over a week to go from Tennessee to Virginia, and still not delivered! FedEx you can't hold a candlestick to UPS--on time or early ALWAYS, FedEx late ALWAYS.

 – About 2 weeks ago.

Every week I get a package from FedEx... one to two weeks late every time! I track it to a city nearby then it says out for delivery in the morning followed by PENDING for a week. It's rare I...

Every week I get a package from FedEx... one to two weeks late every time! I track it to a city nearby then it says out for delivery in the morning followed by PENDING for a week. It's rare I receive anything on time.
Another complaint is from a friend who was expecting some items from his recently deceased father in which they claim to deliver to him, didn't happen. Now these irreplaceable items are gone. FedEx said they outsourced to another delivery company. GARBAGE SERVICE.

 – About 2 weeks ago.

They tried to deliver my package when i wasnt home and now it shows up in a different city on the tracker with deliver pending wtf?...

They tried to deliver my package when i wasnt home and now it shows up in a different city on the tracker with deliver pending wtf?

 – About 2 weeks ago.

Delivery pending for 3+ weeks. I'm not really sure why or how Fed Ex is still in business....

Delivery pending for 3+ weeks. I'm not really sure why or how Fed Ex is still in business.

 – About 2 weeks ago.

FedEx HAS GPS AND STILL CANT FIND MY CONDO COMPLEX. HAD A $600 GENERATOR DELIVERED TO THE WRONG ADDRESS. gone FOREVER!

have CAMERAS THEY SAY ITS BEEN DELIVERED, NOT TO MY ADDRESS!...

FedEx HAS GPS AND STILL CANT FIND MY CONDO COMPLEX. HAD A $600 GENERATOR DELIVERED TO THE WRONG ADDRESS. gone FOREVER!

have CAMERAS THEY SAY ITS BEEN DELIVERED, NOT TO MY ADDRESS!

 – About 2 weeks ago.

I have a package pending for 2 months from Walmart....

I have a package pending for 2 months from Walmart.

 – About 2 weeks ago.

FedEx should be closed down as a service to the public. Despite having delivered dozens of packages to my house in the past, they now claim they can't find my address; total incompetence.

FedEx should be closed down as a service to the public. Despite having delivered dozens of packages to my house in the past, they now claim they can't find my address; total incompetence.

Anyone, except FedEx, can Google my address and locate it, and even do a Street View drive by, but FedEx can't locate my address.

They even called me for directions, and still failed to deliver; they returned the package to shipper.

Don't know what else to say, but I'll never order anything from anyone again if FedEx is the shipper.

 – About 2 weeks ago.

FEDEX DRIVERS ARE STEALING CHEWY.COM PACKAGES!! THIS IS A REAL THING! IN THE PAST 2 YEARS I HAVE HAD HUNDREDS OF PACKAGES DELIVERED TO ME AND EVERY SINGLE ONE WAS DELIVERED EXCEPT FOR 7 OF THEM. ALL 7...

FEDEX DRIVERS ARE STEALING CHEWY.COM PACKAGES!! THIS IS A REAL THING! IN THE PAST 2 YEARS I HAVE HAD HUNDREDS OF PACKAGES DELIVERED TO ME AND EVERY SINGLE ONE WAS DELIVERED EXCEPT FOR 7 OF THEM. ALL 7 OF THOSE WERE FROM CHEWY.COM!!!!!!! THEY ARE STEALING THEM BECAUSE THEY KNOW THAT THE COMPANY WILL REFUND YOU FOR IT NOT BEING DELIVERED, THEN THEY ARE SELLING THE BOXES!!!

 – About 2 weeks ago.

I hate the fact that fedex doesn’t have delivery options & good luck trying to reach a live person! So y’all just leave ppl packages at the door for it to get stolen!! SmartPost sucks! ...

I hate the fact that fedex doesn’t have delivery options & good luck trying to reach a live person! So y’all just leave ppl packages at the door for it to get stolen!! SmartPost sucks!

 – About 2 weeks ago.

IVE BEEN WAITING ALL f%@kING WEEK FOR MY f%@kING PACKAGE. IVE SEEN A FEDEX TRUCK PASS BY MY HOUSE 2 f%@kING TIMES. f%@k YOU FEDEX....

IVE BEEN WAITING ALL f%@kING WEEK FOR MY f%@kING PACKAGE. IVE SEEN A FEDEX TRUCK PASS BY MY HOUSE 2 f%@kING TIMES. f%@k YOU FEDEX.

 – About 2 weeks ago.

been waiting for a package from fedex for a while now and it says it’s in transit at tracy, ca. it’s been more than a week, why has it been in tracy ca the whole time!!!!! and eta is always...

been waiting for a package from fedex for a while now and it says it’s in transit at tracy, ca. it’s been more than a week, why has it been in tracy ca the whole time!!!!! and eta is always pending!!!! can i at least get an estimated date for f%@ks sake! idk what they do at that fedex because every time my package is in tracy, my package will stay there for weeks until they finally deliver 🙄

 – About 2 weeks ago.

f%@k you...

f%@k you

 – About 2 weeks ago.

GO FU#CK YOURSELF FEDEX,SERIOUSLY SICK OF WAITING AROUND ON MY PACKAGES THAT YOU SAY ARE GOING TO BE DILIVERED A CERTAIN DAY AND THEN CHANGE THE DATE LAST MINUTE, SERIOUSLY @#$%&!(&%$#...

GO FU#CK YOURSELF FEDEX,SERIOUSLY SICK OF WAITING AROUND ON MY PACKAGES THAT YOU SAY ARE GOING TO BE DILIVERED A CERTAIN DAY AND THEN CHANGE THE DATE LAST MINUTE, SERIOUSLY @#$%&!(&%$#

 – About 2 weeks ago.

Have had 2 packages shipped to me over the past 2 weeks via FedEx. Neither package arrived at my house. I was at home both days at the time they said it arrived. (Time noted for delivery was...

Have had 2 packages shipped to me over the past 2 weeks via FedEx. Neither package arrived at my house. I was at home both days at the time they said it arrived. (Time noted for delivery was exactly the same on both days.). Called customer service. What a total waste of time. Their only suggestion was to contact the shipper. I provided delivery instructions which were ignored by the driver. Don’t know if driver delivered to wrong address or just stole the package. With same time noted on both deliveries I am suspicious it was theft. Don’t they monitor their drivers? What a poor excuse for service....

 – About 2 weeks ago.

f%@k this company. it’s on the damn truck. it is 30 mins away. i have gotten so many emails abt this before, but on the day it’s scheduled they go silent. send it to me you f%@kers. no attempt...

f%@k this company. it’s on the damn truck. it is 30 mins away. i have gotten so many emails abt this before, but on the day it’s scheduled they go silent. send it to me you f%@kers. no attempt made? who’s the moron with a dick up their ass that can’t do their f%@king job

 – About 2 weeks ago.

OMG!! What gives Fedex the right to hold my international package at my delivery facility for three friggin days and counting!! The package was cleared at their Memphis facility already but Alpharetta...

OMG!! What gives Fedex the right to hold my international package at my delivery facility for three friggin days and counting!! The package was cleared at their Memphis facility already but Alpharetta Ga facility has decided on its own to hold my already late priority package!! Ok DA’s either deliver it or send back to Memphis but stop holding it just bc you are an idiot!! I will never use Fedex again! What a POS service!

 – About 2 weeks ago.

i receive meal kits once a week.
fed ex has been chronically late this year with these deliveries.
the ice paks are melted and i have to throw the spoiled food away!
the fed ex...

i receive meal kits once a week.
fed ex has been chronically late this year with these deliveries.
the ice paks are melted and i have to throw the spoiled food away!
the fed ex expected delivery dates are not accurate.
fed ex used to be so excellent.
what happened?

 – About 2 weeks ago.

Why the hell do i get regular updates every 12 hours, except ON THE DAY IT'S SUPPOSED TO BE DELIVERED?! What is taking them over 12 hours to even f%@king update me when the package was last...

Why the hell do i get regular updates every 12 hours, except ON THE DAY IT'S SUPPOSED TO BE DELIVERED?! What is taking them over 12 hours to even f%@king update me when the package was last tracked 2 HOURS AWAY. My dad used to work for this shite company and they don't even treat their employees well. f%@k FEDEX

 – About 2 weeks ago.

WHY DID THEY WASTE A WHOLE DAY SENDING MY PACKAGE FROM COLOGNE TO PARIS BACK TO COLOGNE WHEN THEY COULD'VE JUST SENT IT TO MY CITY FROM COLOGNE AND NOT OUT OF THE f%@kING COUNTRY MATE...

WHY DID THEY WASTE A WHOLE DAY SENDING MY PACKAGE FROM COLOGNE TO PARIS BACK TO COLOGNE WHEN THEY COULD'VE JUST SENT IT TO MY CITY FROM COLOGNE AND NOT OUT OF THE f%@kING COUNTRY MATE

 – About 2 weeks ago.

Holy shit why the f%@k do they think promising unrealistic/unmeetable delivery times was a good idea. This is the 5th day in a row my package has been promised to deliver the next day, f%@k u fedex...

Holy shit why the f%@k do they think promising unrealistic/unmeetable delivery times was a good idea. This is the 5th day in a row my package has been promised to deliver the next day, f%@k u fedex never use them again. Dumbass company, hope they go under

 – About 2 weeks ago.

Ordered a new chair since online school is making me be on my computer for even more hours a day, and no other option on amazon was available other than "Standard Shipping". Well I select it...

Ordered a new chair since online school is making me be on my computer for even more hours a day, and no other option on amazon was available other than "Standard Shipping". Well I select it and it tells me it should arrive in a week, which I find to suck but is fine. On the second day they take it from Ontario, California to Anaheim, California. It now tells me it will arrive that weekend and I get super excited! Well, a day later, it tells me it will take another extra week to arrive again.

Well, its been a week. The package has been sitting in Anaheim doing nothing for a f%@king week. I don't even live that far from there, I'm in Central Cali, which is about 380 miles away. At most that's a five hour drive. Why the hell is it still not even close to here? FedEx. Please get off your ass.

 – About 2 weeks ago.

I have been waiting on a package since last Wednesday. It was lost, I found out, then they found it Sunday. Was supposed to be here yesterday. Now its supposed to be here today. Truck just drove...

I have been waiting on a package since last Wednesday. It was lost, I found out, then they found it Sunday. Was supposed to be here yesterday. Now its supposed to be here today. Truck just drove past my house. I feel like my delivery will never arrive

 – About 2 weeks ago.

Well, the item I ordered from a national vendor and had sent to my son's family may or may not be arriving in Delaware today.
It also may or may not still be in Maryland today.
Hell,...

Well, the item I ordered from a national vendor and had sent to my son's family may or may not be arriving in Delaware today.
It also may or may not still be in Maryland today.
Hell, for all I know, it may or may not have left Ohio on freaking September 28 like FedEx said it did.

I was on my 4th different delivery date when it suddenly went down that "Delivery Date Pending" black hole.

 – About 2 weeks ago.

They didn’t put my address on the label and blamed it on wayfair. They wouldn’t let me come pick up my package because my address wasn’t on it and said to call wayfair. I called wayfair and they...

They didn’t put my address on the label and blamed it on wayfair. They wouldn’t let me come pick up my package because my address wasn’t on it and said to call wayfair. I called wayfair and they said fedex does this all the time and there’s nothing they can do. I called fedex and asked them to hold it (without saying I knew something was wrong) they took down my address and said I could pick it up Monday. I called back and asked if it could be delivered instead they said yes. It’s Tuesday and they said I’ll have to come pick it up whenever it arrives. ITS A $500 BED AND I DONT EVEN KNOW WHEN I CAN GET IT. My boyfriend and I broke up and I don’t have a bed SO COOL.

 – About 2 weeks ago.

Package went from NY to Middletown,PA in 11 hours with a stop at NJ. Now package is sitting in Middletown since Oct 3rd with the promise of tomorrow delivery for the last 4 days. Tracked everyday...

Package went from NY to Middletown,PA in 11 hours with a stop at NJ. Now package is sitting in Middletown since Oct 3rd with the promise of tomorrow delivery for the last 4 days. Tracked everyday since arrival. Says it on truck to be delivered for 5 days!!!!!! Now they say the shipper has request a future delivery. Fed-Ex blows !!!!!

 – About 3 weeks ago.

I ordered something from eBay not realizing FedEx was the carrier. Fedex driver picked up my order from shipper's house & marked it delivered to that same location. Now I can't track package....

I ordered something from eBay not realizing FedEx was the carrier. Fedex driver picked up my order from shipper's house & marked it delivered to that same location. Now I can't track package. When I called FedEx & asked them to correct their mistake & reactivate tracking number, they claimed they couldn't do that (translation: we're too lazy & incompetent).
I will NEVER again order anything from online selling platforms which use FedEx (Amazon dropped FedEx because of their incompetence).
USPS rocks! FedEx sucks!

 – About 3 weeks ago.

3rd time I've had a package arrive to the Ellenwood, GA location and just immediately get lost.... never got any of the packages and am forced to wait almost 3 weeks every time to have a new...

3rd time I've had a package arrive to the Ellenwood, GA location and just immediately get lost.... never got any of the packages and am forced to wait almost 3 weeks every time to have a new shipment sent out... Plenty of similar reports online about the Ellenwood, GA location too.... wtf is going on there? This time, i had bass oro split my order up into 3 shipments. All 3 arrived in Ellenwood the same day and time. 2 continued through the delivery process while the other just immediately was lost and went to being listed as pending... has to be extreme incompetence at this location....

 – About 3 weeks ago.

2nd day fed ex stated my package would arrive today. 2nd day taking off work to get my 1200 dollar package. Fed ex truly bites the big one! If someone says they're going to do something, they...

2nd day fed ex stated my package would arrive today. 2nd day taking off work to get my 1200 dollar package. Fed ex truly bites the big one! If someone says they're going to do something, they usually do it. Not Fed ex. They'll tell you it will arrive yesterday, then today and still nada! Fed ex sucks it.

 – About 3 weeks ago.

f%@k this piece of shit company making false promises all the time, along with their broke lazy ass muhphukin piece of SHIT workers. Give me my muhphukin package before i BITCH SLAP yo loser ass, take...

f%@k this piece of shit company making false promises all the time, along with their broke lazy ass muhphukin piece of SHIT workers. Give me my muhphukin package before i BITCH SLAP yo loser ass, take that as my signature BITCH.

 – About 3 weeks ago.

3 items shipping from N Las Vegas to Palm Springs CA - a 4 hour drive. Promised "next day."
2 days later, 1 of 3 boxes arrive. Next day - another. 3rd box is now over a week late,...

3 items shipping from N Las Vegas to Palm Springs CA - a 4 hour drive. Promised "next day."
2 days later, 1 of 3 boxes arrive. Next day - another. 3rd box is now over a week late, tracking says it's on its way to Kent Washington. That's near Seattle. 2 calls to FedEx claims and they say they're "on it" but box #3 keeps going north. FEDEX SUCKS.

 – About 3 weeks ago.

Ordered something for my girlfriends birthday 3 weeks ago. Scheduled arrival on Wednesday, Delayed to Thursday, Delayed to Saturday, than Sunday. Now it says it’s arriving today (Her Birthday) and...

Ordered something for my girlfriends birthday 3 weeks ago. Scheduled arrival on Wednesday, Delayed to Thursday, Delayed to Saturday, than Sunday. Now it says it’s arriving today (Her Birthday) and was just delayed until tomorrow!!!

 – About 3 weeks ago.

I run a home-based small business. I ordered envelopes online on 10/10 with overnight shipping. Fedex claims they delivered it on 10/11. WHERE?? Not to MY house. I call and they suggest I check with...

I run a home-based small business. I ordered envelopes online on 10/10 with overnight shipping. Fedex claims they delivered it on 10/11. WHERE?? Not to MY house. I call and they suggest I check with my neighbors. I live in a rural area with farms. How many miles up and down the road should I have to search for my lost package? Now I have to drive into town and RE-buy the stuff I already bought because I have orders to ship out and my envelopes are lost in the ether somewhere thanks to Fedex. It was raining yesterday, odds are IF they find my package it may be destroyed as well.

 – About 3 weeks ago.

Fed Ex Sucks!!!!! I am still waiting for a package which was supposed to be delivered on 10/10/2000. Then it was supposed to be delivered on 10/11/2000. NOW it says today (10/12/2000). How is it...

Fed Ex Sucks!!!!! I am still waiting for a package which was supposed to be delivered on 10/10/2000. Then it was supposed to be delivered on 10/11/2000. NOW it says today (10/12/2000). How is it supposed to be delivered today when it is sitting in Davenport, Florida & I live in Tavares, Florida which is over 50 miles away from Davenport & it hasn't left Davenport yet & it is 10:20 am!!!! Damn these inept a--holes!!!!! Will NEVERR do business with them again!!!!

 – About 3 weeks ago.

There is nothing worse than ordering something today, then seeing the tracking information say that my package is scheduled for delivery two weeks from now. Jesus Christ. Even USPS delivers faster...

There is nothing worse than ordering something today, then seeing the tracking information say that my package is scheduled for delivery two weeks from now. Jesus Christ. Even USPS delivers faster than this.

 – About 3 weeks ago.

Portland, OR here. I've watched my package travel across the country from the east coast (very slowly) for the last two weeks. It arrived in the Portland metro area FIVE DAYS AGO and has just been...

Portland, OR here. I've watched my package travel across the country from the east coast (very slowly) for the last two weeks. It arrived in the Portland metro area FIVE DAYS AGO and has just been getting passed around to different facilities in the area. 10/6 - Vancouver, WA... 10/8 - Troutdale, OR... 10/9 - Portland, OR... it's the 11th now and the estimated delivery date no longer has a date, it just says "pending" now... Garbage company.

 – About 3 weeks ago.

2nd package in a week promised on one day, says on vehicle for delivery. never shows. then updated to following day. never shows. you call and get some moron who wont just give you a straight answer...

2nd package in a week promised on one day, says on vehicle for delivery. never shows. then updated to following day. never shows. you call and get some moron who wont just give you a straight answer as to where the package is.
they are truly the worst

 – About 3 weeks ago.

4 different deliveries in FedEx limbo. Going to wrong addresses, wrong states, labels suddenly becoming unreadable. Customer service said they have too many packages - what the heck? I get my UPS...

4 different deliveries in FedEx limbo. Going to wrong addresses, wrong states, labels suddenly becoming unreadable. Customer service said they have too many packages - what the heck? I get my UPS deliveries daily. I now officially hate FedEx and will actively try and avoid ordering from places that use them. Customer service human is extremely hard to reach and just say everything is perfect when it is obviously not.

 – About 3 weeks ago.

Worst delivery service on earth... These SBs are so lazy they can't enough deliver packages to my front porch... They leave them at my garage door (on a different street), my mailbox (which...

Worst delivery service on earth... These SBs are so lazy they can't enough deliver packages to my front porch... They leave them at my garage door (on a different street), my mailbox (which they're not supposed to be using), my front sidewalk below my porch, and sometimes on my lawn... I've complained numerous times... UPS and USPS don't have any problems following simple delivery instructions... Just the losers at FedEx...

 – About 3 weeks ago.

So I ordered some weights from Amazon back in August. It was odd that I didn't get any shipping notification so i pinged the seller. I guess the seller was in China and said that it was shipping...

So I ordered some weights from Amazon back in August. It was odd that I didn't get any shipping notification so i pinged the seller. I guess the seller was in China and said that it was shipping from China to the US via boat. So my order wouldn't ship to me closer to October. They offered a refund but I wasn't in a rush so I sucked it up and hope the weights would arrive. Well, after 4 days in a row (Wednesday, Thursday, Friday and Today) of messages saying the shipment was in a vehicle, I still haven't gotten my package yet. Calling FedEx is useless. The automated status mirrors the tracking info. Trying to get to a live person was no bueno as I waited like 10 minutes with no response. I hope the package shows up eventually but this sucks.

 – About 3 weeks ago.

I hate FedEx....

I hate FedEx.

 – About 3 weeks ago.

FedEx is getting worse. The last 3 packages were delayed more than a reasonable amount. One was in destination warehouse 10 days before delivery, 8 days past the latest delivery date. Troutdale...

FedEx is getting worse. The last 3 packages were delayed more than a reasonable amount. One was in destination warehouse 10 days before delivery, 8 days past the latest delivery date. Troutdale warehouse is the worst.

 – About 3 weeks ago.

FedEx was supposed to deliver a shipment of plants on Wednesday. Updated to Friday. NBD, it happens. Now it's been updated to Monday. Called and asked what is going on, they said there have been...

FedEx was supposed to deliver a shipment of plants on Wednesday. Updated to Friday. NBD, it happens. Now it's been updated to Monday. Called and asked what is going on, they said there have been unexpected delays, but that it's in the delivery warehouse. Asked for it to be delivered on Saturday. They said no problem. It's Saturday night - guess what's still in the warehouse and is 5 days late?

I get it, things happen occasionally. But at the same time, I'm supposed to start a new job on Monday. They ship me a laptop. It's supposed to arrive last Monday. Oops, missed pickup, should arrive Tuesday. Then Thursday. Then Saturday. Today it updated as not being delivered today... 15 minutes after the call center closed. Did I mention since it's a laptop I have to sign for it, so I have not been able to leave the house any of these days in case it gets delivered? What a terrible company. Can't believe how far downhill they've slid.

 – About 3 weeks ago.

Had Notice Yesterday of Package Arriving.....Early! Get Notice this morning it is"Out For Delivery,On Truck".
Waited until 6:30,checked & Got the Old "Weather Delay" "...

Had Notice Yesterday of Package Arriving.....Early! Get Notice this morning it is"Out For Delivery,On Truck".
Waited until 6:30,checked & Got the Old "Weather Delay" " Delivery Not Attempted"Bullshit Notice!
Hardly even Rained here TODAY! Surely NOTHING BAD,NOT EVEN THUNDERSTORM!
And OF COURSE Monday is a BS Holiday,so be Tuesday before will SUPPOSEDLY get package!
DAMN,this is UNACCEPTABLE in 2020! I,like others,cannot see how they stay in Business!
Hell,i can Track My UPS Delivery all the way to my house!
Deceptive Practices & lies will EVENTUALLY catch up to them.At least i hope so !

 – About 3 weeks ago.

In years past, FedEx seemed to work fairly smoothly for me, whenever I was expecting a package that was shipped to me, using them as the carrier.

Over the past few months, however,...

In years past, FedEx seemed to work fairly smoothly for me, whenever I was expecting a package that was shipped to me, using them as the carrier.

Over the past few months, however, I've had recurring problems where my package ends up at their Hayward, CA facility, and then literally sits there for days... unless and until l call them and file a complaint; then, suddenly, my package starts making progress and is usually delivered in the next day or so. IF it is instead routed to their Pleasanton, CA facility, however, it continues on to delivery without any undue delays.

Today, as yet another example, my package left Tracy, CA two days ago, and was due to be delivered today... but as of today, there's been NO other movement, or, accounting for, of this package since then... even though Tracy is only about a 20-minute drive from my own house. I suspect that as soon as the evening hits, the "delivery / due date" of "today" will suddenly change to some non-specific status, and no longer change... at least until I call them on Monday and put the fire under them to locate it and finally delivery it!

This is a sad change, going in the wrong direction, for what used to be a very dependable carrier company!

 – About 3 weeks ago.

They seem to have a lot of problems at the Tracy, CA. location. They have repeatedly claimed merchandise as delivered when they did not. We call right away and have Ring surveillance. Its occurred at...

They seem to have a lot of problems at the Tracy, CA. location. They have repeatedly claimed merchandise as delivered when they did not. We call right away and have Ring surveillance. Its occurred at least 6 times in the last 2 months. They want to pretend as if they delivered merchandise timely and that is why they are scanning them as delivered. The merchandise eventually arrives after putting claims on the package. When I see their claim that a 200.00 item was delivered, I must inquire only to get the file a claim runaround. Making more purchases with Amazon now.

 – About 3 weeks ago.

I still can't figure out why Fedex is still in business! Why do companies use them to ship, they must give them a low rate knowing they won't get shit delivered in a reasonable timeframe. I am...

I still can't figure out why Fedex is still in business! Why do companies use them to ship, they must give them a low rate knowing they won't get shit delivered in a reasonable timeframe. I am going to start checking to see what shipping company a website store uses before I place an order. Maybe if people quit buying from them if they use Fedex, they will switch to UPS or the USPS instead. Hit 'Em where it hurts!!!

 – About 3 weeks ago.

Stayed home for estimated delivery..didn't happen. Then package went lost for 2 days. Spoke to 2 representatives that said they would contact me with updates...nope. Still waiting...estimate...

Stayed home for estimated delivery..didn't happen. Then package went lost for 2 days. Spoke to 2 representatives that said they would contact me with updates...nope. Still waiting...estimate delivery now changing daily.

 – About 3 weeks ago.

Wow. Was told I’d get my package on 10/5, then 10/7, then 10/6, then 10/7 again. Then it was on the truck out for delivery on 10/7, then out for delivery on 10/8, then out for delivery on 10/9,...

Wow. Was told I’d get my package on 10/5, then 10/7, then 10/6, then 10/7 again. Then it was on the truck out for delivery on 10/7, then out for delivery on 10/8, then out for delivery on 10/9, then out for delivery on 10/10, now just told I’ll get it on 10/12. I’m not holding my breath. Something is SO wrong with this company.

 – About 3 weeks ago.

Tried to send biological samples for work with FedEx from Norway to Italy. They need to stay frozen, so I packed it with enough dry ice to last a week. 5 days after giving it to the courier they still...

Tried to send biological samples for work with FedEx from Norway to Italy. They need to stay frozen, so I packed it with enough dry ice to last a week. 5 days after giving it to the courier they still have no record of receiving it and my samples are more than likely ruined.

 – About 3 weeks ago.

Fedex always schedules deliveries on day i wont be home. I live in apartments and packages will be stolen. Literally I am home 6 days a week, but they always deliver the one day I can't be home...

Fedex always schedules deliveries on day i wont be home. I live in apartments and packages will be stolen. Literally I am home 6 days a week, but they always deliver the one day I can't be home and they don't care. I paid money for them to deliver my most recent package 3 day later ( package i ordered and was to be sent to my home) and they ignored my request delivered it on the one day I asked them not to and now refuse to refund my money for the rescheduling they ignored.... so upset with them for real. Money grabbing company for real.

 – About 3 weeks ago.

Visiting family in NY I order something and never delivers. Tracking says not home.
Why does this company hire people to deliver that wear their pants so low showing their knickers...

Visiting family in NY I order something and never delivers. Tracking says not home.
Why does this company hire people to deliver that wear their pants so low showing their knickers

 – About 3 weeks ago.

FedEx I hope Freddy Kruger comes for you guys ...

FedEx I hope Freddy Kruger comes for you guys

 – About 3 weeks ago.

Pending status, love how my delivery status changes to this at the end of the day when my package should arrive. Never fails. I even pay for next day just to mind fu...

Pending status, love how my delivery status changes to this at the end of the day when my package should arrive. Never fails. I even pay for next day just to mind fu

 – About 3 weeks ago.

My package arrived at Tracy, CA three times and then it was "On FedEx vehicle for delivery" and then "Tendered to the authorized agent for final delivery". Next, the FedEx tracker says...

My package arrived at Tracy, CA three times and then it was "On FedEx vehicle for delivery" and then "Tendered to the authorized agent for final delivery". Next, the FedEx tracker says the package was "delivered" at 12:00 AM but it never arrived nor anyone was at my apartment to get my signature. The package was never delivered. The next day the tracker says it arrived again in Tracy, CA. It was a $3000+ valued package. To think that FedEx makes millions of dollars every year, they do not care for someone losing $3000+. For whoever is reading these forums from FedEx, if you have an ounce of humanity and conscience left, you will do the right thing and fix all of these. We are not just a statistic in your annual reports, we are people.

 – About 3 weeks ago.

f%@k you you f%@kin' robot c*nts. Have a nice day. ...

f%@k you you f%@kin' robot c*nts. Have a nice day.

 – About 3 weeks ago.

My package has been sitting in Troutdale OR for 7 days. It shipped on 9/25. Arrived at the Troutdale facility on 10/2 and it's still there today (10/9). Only now they just say delivery is pending...

My package has been sitting in Troutdale OR for 7 days. It shipped on 9/25. Arrived at the Troutdale facility on 10/2 and it's still there today (10/9). Only now they just say delivery is pending instead of giving me a delivery date. They gave up on giving me a delivery day. FedEx... never again.

 – About 3 weeks ago.

Five days ago my package left the shipping facility in Oceanside, CA, seven hours from my house. In arrived in Tracy, CA the next day, which is less than an hour from my house. The arrival date was...

Five days ago my package left the shipping facility in Oceanside, CA, seven hours from my house. In arrived in Tracy, CA the next day, which is less than an hour from my house. The arrival date was the next day, but the day it was supposed to arrive, the arrival date changed back to pending. I assumed it was just sitting in the Tracy facility for the last few days and I was pissed, but today I go to look at the tracking ifnormation and it says the package is in NEW JERSEY. The package went from being an hour away to on the opposite side of the country. WTF???

 – About 3 weeks ago.

My home sits back in a wooded area 1/4 off a busy road. For the 3rd time FedEx has left a delivery on the edge of the road. Are they unable to come down a drive? Amazon, USPS, and UPS delivers to my...

My home sits back in a wooded area 1/4 off a busy road. For the 3rd time FedEx has left a delivery on the edge of the road. Are they unable to come down a drive? Amazon, USPS, and UPS delivers to my house. Amazing nothing has come up missing.
Fedex does suck.

 – About 3 weeks ago.

Fedex blows balls. Not only do they send my package from California all the way up to Kent, WA before coming back down to Salem, OR.... But it's a signature required - which can be digitally...

Fedex blows balls. Not only do they send my package from California all the way up to Kent, WA before coming back down to Salem, OR.... But it's a signature required - which can be digitally signed online. I digitally sign online, and they bypass my house refusing to deliver because no one is home. Fedex is the worst carrier is mail bar-none.

 – About 3 weeks ago.

I am a business not an individual. Fedex location in Macon Ga is normally very good...have been dealing with the same customer service rep for years(Darryl is awesome!!). When he is not there our...

I am a business not an individual. Fedex location in Macon Ga is normally very good...have been dealing with the same customer service rep for years(Darryl is awesome!!). When he is not there our packages have been getting pulled by another lady who keeps confusing my business with the one in the neighboring city that is our direct competition. I guess we must all just look alike or something. When I contact Fed-ex customer service to get to the bottom of it my response is something like " they were given to someone that has the same address on their ID." First of all I have never once had my ID checked at this location in over 15 years. Second how would an individual have an address on their ID card with my place of employment. I am normally very patient with problems as I deal with things like this all day but the complete lack of concern from whoever handles fed-ex complaints on their customer service phone is appalling. More worried about themselves than they are their customers. On a side note I also have a UPS account and they are consistently fantastic every single day. If my shipping company wasn't determined by my parent company and I had the option I would cancel my account with Fed-ex and exclusively use UPS. Have a great day!

 – About 3 weeks ago.

Have had multiple unfortunate recent experiences with FedEx. Packages seem to get lost between the FedEx facility and USPS, (Note: NOT the fault of the USPS!), It wasn't my choice to use FedEx but...

Have had multiple unfortunate recent experiences with FedEx. Packages seem to get lost between the FedEx facility and USPS, (Note: NOT the fault of the USPS!), It wasn't my choice to use FedEx but the sellers, what a bad decision on their part, Wilson would be so disappointed.

 – About 3 weeks ago.

My chair was received by the Tracy CA hub on 9/22 and was due to arrive on 9/23 then 9/24 and then on 9/25. It still has not arrived and today is 10/9. My chair is in a “pending” status and was...

My chair was received by the Tracy CA hub on 9/22 and was due to arrive on 9/23 then 9/24 and then on 9/25. It still has not arrived and today is 10/9. My chair is in a “pending” status and was loaded on a truck for delivery on 9/23. Tracy is 35 miles from my home and no one in the FedEx customer service dept. or their “case” office can locate my chair. I have filed a case with both FedEx and Lamps Plus, with both telling me to wait another 10-14 days. I do not have a truck so I cannot pick it up myself. I was going to rent a truck, but the bottom line is this, no one has been able to locate my chair. Horrible service.

 – About 3 weeks ago.

I ordered a dress for an event and it was supposed to be delivered on the 18th of August. It is now October and it’s still sitting in the same facility (Atlanta, GA). I have called them multiple...

I ordered a dress for an event and it was supposed to be delivered on the 18th of August. It is now October and it’s still sitting in the same facility (Atlanta, GA). I have called them multiple times, made a claim... nothing. At this point, I don’t even care about the dress, I just want my money back!

 – About 3 weeks ago.

How the hell are you going to put my package on your truck every. day. this week. and STILL not deliver it by week's end? You're the assholes the fed wants to replace the postal service with?...

How the hell are you going to put my package on your truck every. day. this week. and STILL not deliver it by week's end? You're the assholes the fed wants to replace the postal service with? Get f%@ked.

 – About 3 weeks ago.

Oct 8, 2020
Wait for my new phone from Verizon. Expected delivery by today 4:30pm wait for it......... missed delivery!!!!!! How I’m at my house have been all day!!!! So I call customer...

Oct 8, 2020
Wait for my new phone from Verizon. Expected delivery by today 4:30pm wait for it......... missed delivery!!!!!! How I’m at my house have been all day!!!! So I call customer service, what a waste of time no help at all. I’m gonna go beat my face off something. Goodnight

 – About 3 weeks ago.

FedEx is the worst! My package arrived in Troutdale, OR on August 6th. Troutdale is 6 miles from here. It is literally in walking distance. Today is August 8th and the package is still not delivered....

FedEx is the worst! My package arrived in Troutdale, OR on August 6th. Troutdale is 6 miles from here. It is literally in walking distance. Today is August 8th and the package is still not delivered. It should have been here yesterday and now it looks like it will be tomorrow at the earliest. I'm not holding my breath on that one either. These clowns can't figure their way out of their own shorts!

 – About 3 weeks ago.

Brasellton GA area again. Yet another postponed delivery that was supposed to be delivered today. GUESS WHAT????? At 7:30 tonight my package ( still on the truck) will be delivered sometime...

Brasellton GA area again. Yet another postponed delivery that was supposed to be delivered today. GUESS WHAT????? At 7:30 tonight my package ( still on the truck) will be delivered sometime tomorrow...maybe. never... Eventually, this company will go under... apparently not enough companies are affected by their despicable business practices.... tick tock fedex....

 – About 3 weeks ago.

My cheese was out for delivery yesterday. I did not get it. It was held till this morning. That's bull. Why did cheese have to sit all those extra hours? It wasn't even cold when I got it...

My cheese was out for delivery yesterday. I did not get it. It was held till this morning. That's bull. Why did cheese have to sit all those extra hours? It wasn't even cold when I got it ..all the cold packs were not cold. Shame on them for doing that like it doesn't matter a bit

 – About 3 weeks ago.

FedEx still can't tell me why my package was rerouted to Ohio AFTER it was in California (where I live). Based on where it's at now it appears it is coming back to California... What the...

FedEx still can't tell me why my package was rerouted to Ohio AFTER it was in California (where I live). Based on where it's at now it appears it is coming back to California... What the f%@k!!!

 – About 3 weeks ago.

I live in Southern California (even if the location on this site doesn't say I do). FedEx shipped my package from New York. This is the path it followed:

New York -> Illinois ->...

I live in Southern California (even if the location on this site doesn't say I do). FedEx shipped my package from New York. This is the path it followed:

New York -> Illinois -> Oklahoma -> Arizona -> California -> Ohio -> Illinois -> Kansas -> Colorado

I have so much restlessness because of this. Why does FedEx do this?!?! My package was ALREADY in California and then suddenly they send it back East? It's edge of two weeks already...

 – About 3 weeks ago.

Path of current package: Origin: Philladelphia, PA. SHipping info 5:21PM, Picked up 8:19PM, then 3 days no tracking. Next record: Grand Forks, ND. Sits a couple days, then leaves to show up in...

Path of current package: Origin: Philladelphia, PA. SHipping info 5:21PM, Picked up 8:19PM, then 3 days no tracking. Next record: Grand Forks, ND. Sits a couple days, then leaves to show up in Mahtomedi, MN in two days. I could walk it in that. Of course, I have no idea why it was there in the first place. Then, Saint Paul (another four hours. Finally, something at the right speed). To sit for 18 hours (ok, not too bad.) A day to Edon, OH, then two to Woodbridge, NJ. This should be good. You know, less than 100Km from the origin? After a cross country trip, both ways? Did I mention that delivery is 12Km from Woodbridge? And that is the load point for my site? Sat there two days. Well, no joy. Long Island, next stop (Ok, Maspeth, Queens, not Brookhaven, but still, WTF?) Well over a week now, and several more days (transport, handling, loading, and delivery) minimum. Shipment was 2-day guaranteed service.

 – About 3 weeks ago.

FedEx sucks ASS. They're holding onto 3 orders of mine that are extremely late and the delivery date on their tracking says "pending". All three were overnight shipping orders. Idiots...

FedEx sucks ASS. They're holding onto 3 orders of mine that are extremely late and the delivery date on their tracking says "pending". All three were overnight shipping orders. Idiots

 – About 3 weeks ago.

Now I know why the fed ex drivers wear bags over their heads, they are ashamed of themselves.... Whatever you do, avoid useing them, go with UPS, DHL or USPS....

Now I know why the fed ex drivers wear bags over their heads, they are ashamed of themselves.... Whatever you do, avoid useing them, go with UPS, DHL or USPS.

 – About 3 weeks ago.

I only lose items when I use FedEx, and which is why I tend to steer clear of them. The first time I have ordered something using FedEx in 3 years, and they lost it, other times it came in damaged!...

I only lose items when I use FedEx, and which is why I tend to steer clear of them. The first time I have ordered something using FedEx in 3 years, and they lost it, other times it came in damaged! The retailer is now saying they want me to use FedEx hub to pick up my items going forward... why not try a different carrier? I told the retailer I won't do business with them if they want me to use FedEx.

 – About 3 weeks ago.

Use Fedex at my business and since the Pandemic hit they are horrid! Nothing gets where it needs to be! WTH!!?...

Use Fedex at my business and since the Pandemic hit they are horrid! Nothing gets where it needs to be! WTH!!?

 – About 3 weeks ago.

Why why does it take so freaking long for anything to get delivered by this company. I ordered shoes for my grandson on 9/19 and they still have not been delivered. I should just ride to store and...

Why why does it take so freaking long for anything to get delivered by this company. I ordered shoes for my grandson on 9/19 and they still have not been delivered. I should just ride to store and get another pair...I hate that I have one more package somewhere that I hope will get here before Christmas!!!

 – About 3 weeks ago.

Stuck in Troutdale!! Obviously they are understaffed because they don't pay competitive wages. The trucks report in via GPS every 12 hours. If it says "in transit" it's sitting in...

Stuck in Troutdale!! Obviously they are understaffed because they don't pay competitive wages. The trucks report in via GPS every 12 hours. If it says "in transit" it's sitting in a truck....unloaded.

 – About 3 weeks ago.

I’ve been waiting over a week for a package coming from CA (to MA) it spent a full 4 days moving around Chicago. I can’t remember the last time I had a package delivered on time by Fedex. ...

I’ve been waiting over a week for a package coming from CA (to MA) it spent a full 4 days moving around Chicago. I can’t remember the last time I had a package delivered on time by Fedex.

 – About 3 weeks ago.

Been waiting two weeks for a delivery from them. Ive had two scheduled delivery days come and go with no sign of my package. I guess I had been lucky enough to avoid ever using fedex smartpost until...

Been waiting two weeks for a delivery from them. Ive had two scheduled delivery days come and go with no sign of my package. I guess I had been lucky enough to avoid ever using fedex smartpost until now. Never again.

 – About 3 weeks ago.

Tracking number shows packed at local DC for 6 days had multiple deliver notices. Package stuck at yard? That was what customer service told me. CS escalated to the yard but they have 24 to 48 hours...

Tracking number shows packed at local DC for 6 days had multiple deliver notices. Package stuck at yard? That was what customer service told me. CS escalated to the yard but they have 24 to 48 hours to get back to me. No idea where it is or how to kick it loose. WTF

 – About 3 weeks ago.


How can these people at fedex GO BACK in time to Deliver?

On 09/30 on truck out for delivery. DIRECT Signature required
On 10/01 Delivery rescheduled. on truck for delivery....


How can these people at fedex GO BACK in time to Deliver?

On 09/30 on truck out for delivery. DIRECT Signature required
On 10/01 Delivery rescheduled. on truck for delivery. DIRECT Signature required
On 10/02 on truck out for delivery DIRECT signature required
0n 10/03 on truck out for delivery DIRECT signature required.
On 10/04 Pending on truck out for delivery no scheduled delivery. DIRECT Signature required.
On 10/05 Pending on truck out for delivery no scheduled delivery. DIRECT Signature required.
On 10/06 CHANGED to Delivered on 09/30/2020 NO Signature was requested.

And no package was delivered. Im onto them now.

 – About 3 weeks ago.

One more thing. When you call customer service tell automated service you are checking on status of pickup, don’t give any other information and usually you get right through, ...

One more thing. When you call customer service tell automated service you are checking on status of pickup, don’t give any other information and usually you get right through,

 – About 3 weeks ago.

I am the business who uses pony express and I just wanted to add that our account allows you to manage your daily pickups and when I went in their last week I noticed that they are marking each daily...

I am the business who uses pony express and I just wanted to add that our account allows you to manage your daily pickups and when I went in their last week I noticed that they are marking each daily pickup as picked up on the days they don’t show up at all. They are corrupt!!!!

 – About 3 weeks ago.

Poor customer service, bad information. When you try to take to higher levels, they aren't any better. Manager tells me that I should have asked about having the package delivered to an...

Poor customer service, bad information. When you try to take to higher levels, they aren't any better. Manager tells me that I should have asked about having the package delivered to an authorized Fed Ex station., I SHOULD HAVE KNOWN?

YOUR CUSTOMER SERVICE REP SHOULD HAVE TOLD ME. i only found out after the delivery had been attempted and the system kept telling that it had no information available. I kept pressing for prompts and it finally gave me the option to have the package delivered to a Walgreens around the corner from my house.
Thanks Fed Ex for the info!

 – About 3 weeks ago.

I work at a business who ships products through FedEx aka pony express. Although I think pony express may have been faster. They are supposed to pick up every day and they don’t’. If we are lucky...

I work at a business who ships products through FedEx aka pony express. Although I think pony express may have been faster. They are supposed to pick up every day and they don’t’. If we are lucky the might pickup 1 possibly 2 times a week. We process 200 orders A week. The orders are ready to be picked up the same day we receive the order and it takes FedEx up to two weeks to pick them up, sometimes longer. So if u aren’t receiving your orders timely it’s Probably not the company you bought from. It is most likely FedEx because they SUCK!!!!!!!!

 – About 3 weeks ago.

Why the f%@k do they go out of their way to deliberately lie about the status of a damn package? This would all be slightly annoying but whatever if they wouldn’t intentionally mislead customers...

Why the f%@k do they go out of their way to deliberately lie about the status of a damn package? This would all be slightly annoying but whatever if they wouldn’t intentionally mislead customers (and the retailers they charge to use their ‘service’) by LYING about delivering a package. The best part is when you call customer service and they tell you to keep waiting—this abdicates then if responsibility and then puts the onus back on the retailer. They bide their time by lying about package statuses, and then they say to retailers “oh! Look! All of our packages were delivered on time!!” Lmfao. f%@king basic low-intelligence level scamming right there. The laziest and scummiest business—trash company. The best is paying extra knowing full well that they won’t deliver your shit on time lmfao. Never falling for that trick 🙄

 – About 3 weeks ago.

You all are a bunch of crying azz bchs!!! Waaaah....waaahh....I dint get my package on time ...stfu!!...

You all are a bunch of crying azz bchs!!! Waaaah....waaahh....I dint get my package on time ...stfu!!

 – About 3 weeks ago.

First my package took 10 days to get from Georgia to Portland, Oregon. Then it sat at Swan Island for FOURTEEN DAYS (that's in addition to the 10 days in transit) while I received lie after lie...

First my package took 10 days to get from Georgia to Portland, Oregon. Then it sat at Swan Island for FOURTEEN DAYS (that's in addition to the 10 days in transit) while I received lie after lie from "customer service." Every day the package was said to be "out for delivery." One day I had my employee wait until 8 pm Friday night because some FedEx rep promised it would be delivered. One day I personally went to the freight terminal after being told that they had the package physically in their hands and would give it to me. Big lie! Probably all the people at FedEx are not evil, but the company is organized so that all their reps can do is lie to customers.

 – About 3 weeks ago.

Portland OR- Ugh seeing others in the NW and speaking to a co-worker FEDEX is a mess right now. My package originally had an arrival date of 10/2 and now in tracking just shows pending for the past...

Portland OR- Ugh seeing others in the NW and speaking to a co-worker FEDEX is a mess right now. My package originally had an arrival date of 10/2 and now in tracking just shows pending for the past three days with no attempt to deliver. I have contacted kiboshi@kgw.com if others in the NW want to get ahold of him and have him do an investigative report on what gives.

 – About 3 weeks ago.

Constant problems with Fedex deliveries in my area, Now i just don't purchase from retailers that use Fedex....

Constant problems with Fedex deliveries in my area, Now i just don't purchase from retailers that use Fedex.

 – About 3 weeks ago.

FedEx sucked cause my package arrived befor the arrival date ...

FedEx sucked cause my package arrived befor the arrival date

 – About 3 weeks ago.

I mean, she doesn't LITERALLY live on the porch, she's just spending a LOT of time on the porch!...

I mean, she doesn't LITERALLY live on the porch, she's just spending a LOT of time on the porch!

 – About 3 weeks ago.

We're stuck at home with Covid, my wife lives on the front porch. FedEx says they delivered a $500 package. My camera shows no activity that day, my wife says no, no-one delivered. FedEx says...

We're stuck at home with Covid, my wife lives on the front porch. FedEx says they delivered a $500 package. My camera shows no activity that day, my wife says no, no-one delivered. FedEx says "we delivered it to the correct house!". Enjoy that 3d Printer FedEx deliverer!

 – About 3 weeks ago.

Why when delivery is only 25 miles away does it take FedEx three days to deliver some thing hast to go to Newark New Jersey then back to Newburgh New York then to this one then today at one it's...

Why when delivery is only 25 miles away does it take FedEx three days to deliver some thing hast to go to Newark New Jersey then back to Newburgh New York then to this one then today at one it's absolute bullshit

 – About 3 weeks ago.

11 days to get here fire hose, house burnt down waiting for it F__K You FEDEX!!...

11 days to get here fire hose, house burnt down waiting for it F__K You FEDEX!!

 – About 3 weeks ago.

Wow, I received a priority express shipment today that actually got delivered on time! Good thing too because it was a box of meat. HOWEVER, I am still waiting on a package that arrived to the last...

Wow, I received a priority express shipment today that actually got delivered on time! Good thing too because it was a box of meat. HOWEVER, I am still waiting on a package that arrived to the last point before being loaded on the truck back on Monday. Monday, Tuesday and now today - "Delivery Exception" to be delivered next business day. Today's was the earliest I got notification. Usually it happens toward the end of the day. Amazon must've aggressively head hunted the good drivers FedEx once had many moons ago.

 – About 3 weeks ago.

Troutdale, Oregon is holding packages without explanation, updating tracking with wrong information, and refusing to deliver. ...

Troutdale, Oregon is holding packages without explanation, updating tracking with wrong information, and refusing to deliver.

 – About 3 weeks ago.

if you plan to order something and have it delivered by FedEx just give the shipment money to me and ill slap you in the face instead. a much better value than weeks of suffering...

if you plan to order something and have it delivered by FedEx just give the shipment money to me and ill slap you in the face instead. a much better value than weeks of suffering

 – About 3 weeks ago.

I feel like my package is on an island with tom hanks and wilson ...

I feel like my package is on an island with tom hanks and wilson

 – About 3 weeks ago.

Portland, OR
Just want to weigh in that I too think something is amiss with the Portland-area distribution centers. My package arrived at the Troutdale center early Monday morning. I got a text...

Portland, OR
Just want to weigh in that I too think something is amiss with the Portland-area distribution centers. My package arrived at the Troutdale center early Monday morning. I got a text saying it would be delivered on Monday 10/5. The website later changed that to 10/6. I did not get a text update. Website now has reclassified it as the dreaded "Pending". Again, no text update. So who knows when my package will arrive. Weirdly uninformative tracking info for a company that exists solely to deliver packages.

 – About 3 weeks ago.

Fedex is a complete joke. Over the last 3 years I have had packages “delivered to my porch” that were never delivered period. I gave them the benefit of the doubt on those but this last one...

Fedex is a complete joke. Over the last 3 years I have had packages “delivered to my porch” that were never delivered period. I gave them the benefit of the doubt on those but this last one (today) was delivered to my porch at 2:30. That’s odd the delivery driver must have been invisible and left an invisible package because I work from home and sit right at a window overlooking the porch and the front yard. Oddly enough my dog which is good for alerting me anytime someone sets foot on the property never barked. Called fedex and couldn’t get a CSR on the line. When I finally got one I was informed that I can do nothing except contact the seller/sender. Gee thanks, I sure am glad I wasted 45 minutes trying to get through to a half human who learned English from a cereal box. The best part was I got a notice from Amazon and fedex that it would be arriving Friday by the end of the day. Yeah that never happened and it sat in central Ohio over the weekend, I live in Pittsburgh, pa. Lies and garbage service if you value these things go fedex. If you enjoy not receiving your package ever or if you enjoy having it arrived damaged or even better yet laying in your driveway in the rain go with fedex. Fedex when it absolutely doesn’t have to get there on time or in good condition choose us. That should be their motto.

 – About 3 weeks ago.

A package I ordered is at the distribution point in my area and has been loaded on a truck for delivery every day for the last four days. Instead of delivering it, the lazy driver brings it back to...

A package I ordered is at the distribution point in my area and has been loaded on a truck for delivery every day for the last four days. Instead of delivering it, the lazy driver brings it back to the warehouse every single day. I called fedex to complain so the way the csa resolved it is to remove all updates from the tracking so that i couldn't see they were beating the shit out of my package every day.

 – About 3 weeks ago.

So much for a carrier. Never thought I would say the USPS is better than FedEx. They received a package at a location and it hasn't moved from there for 4 days. When calling up, they say "oh,...

So much for a carrier. Never thought I would say the USPS is better than FedEx. They received a package at a location and it hasn't moved from there for 4 days. When calling up, they say "oh, we can put in a request for them to look for it. We don't know what happened." *head desk*

 – About 3 weeks ago.

I always order my musical gear from Reverb. Usually the sellers are smart and go with UPS or even USPS, but sometimes, they decide to go with FedEx. The latter decision always turns my joy of ordering...

I always order my musical gear from Reverb. Usually the sellers are smart and go with UPS or even USPS, but sometimes, they decide to go with FedEx. The latter decision always turns my joy of ordering a new piece of gear into utter terror because I know I won’t receive my package on time.

It usually goes like this for two day shipping:
1. Order
2. Label is created (day 1)
3. Package arrives at FedEx (day 1)
4. Package waits at FedEx (day 1)
5. Package is forgotten about (day 2)
6. Employee sees package. Oh sh*t moment happens (day 2)
7. Employee remembers package, but almost forgets... again (day 3)
8. Package gets loaded on truck (day 3)
9. Package starts traveling (day 4)
10. Black hole opens up and truck goes missing (day 4)
11. Tracking for the package went from “Estimated delivery date” to now saying “Pending”
12. Package arrives (day 9)

Thanks FedEx. You suck.


 – About 3 weeks ago.

I order online frequently, and my experience with FedEx has been that they are the slowest and most often delayed shipping company. In addition to their high rates, I seriously wonder why this company...

I order online frequently, and my experience with FedEx has been that they are the slowest and most often delayed shipping company. In addition to their high rates, I seriously wonder why this company is still in business.

 – About 3 weeks ago.

Been over a week my package that I payed for two to three days shipping was supposed to be delivered. It's been in the city for a week and still not delivered. Still can't get ahold of anyone...

Been over a week my package that I payed for two to three days shipping was supposed to be delivered. It's been in the city for a week and still not delivered. Still can't get ahold of anyone to help. FedEx needs to be SHUT DOWN!

 – About 4 weeks ago.

I ordered my 6 year olds birthday decorations for this weekend. I had no idea it would be delivered by fed ex, or i would have ordered from amazon instead. It was supposed to be here Sunday. It’s...

I ordered my 6 year olds birthday decorations for this weekend. I had no idea it would be delivered by fed ex, or i would have ordered from amazon instead. It was supposed to be here Sunday. It’s been sitting in a center 20 mins from my house since 9/29. If my package don’t get here by his birthday party Saturday I’m going to be highly pissed off!!!!! I’m fuming mad!!!!

 – About 4 weeks ago.

1. My mom ordered flooring for me to install. They deliver it unusable. 2. My wife and I ordered a ball python with overnight shipping. Our snake gets delayed which you should NEVER do with a live...

1. My mom ordered flooring for me to install. They deliver it unusable. 2. My wife and I ordered a ball python with overnight shipping. Our snake gets delayed which you should NEVER do with a live animal. 3. THE WORST of all. I ordered a Rastal Teku glass for beer adventures and the idiots get it to California only to send it back alllllllll the way to Ohio, two states over from where it originated. HOW THE HELL am I supposed to enjoy my weekly beer adventure if these idiots can't even deliver my glass.

 – About 4 weeks ago.

The last half dozen or so packages have all failed to arrive on time - despite sitting at the local dispatch. Their logistics and delivery estimates are awful. No point in tracking...they just move...

The last half dozen or so packages have all failed to arrive on time - despite sitting at the local dispatch. Their logistics and delivery estimates are awful. No point in tracking...they just move the date back at the end of that scheduled delivery day.

 – About 4 weeks ago.

Paid for express shipping because there was an important package needed for my business.

Driver then lied about a delivery attempt (I was home ALL day, my window faces the street, AND I...

Paid for express shipping because there was an important package needed for my business.

Driver then lied about a delivery attempt (I was home ALL day, my window faces the street, AND I have security cameras, which I did check to make sure of the so-called "delivery attempt"). I am beyond pissed at the audacity of these liars.

 – About 4 weeks ago.

I had a package sent to me from India. At first it said it would take up to a month, I had no problem with that. Within a week I had a notice taped to my front door that they could not deliver the...

I had a package sent to me from India. At first it said it would take up to a month, I had no problem with that. Within a week I had a notice taped to my front door that they could not deliver the product because I was not home and gave and address and times when it could be picked up, the closing time for the location is listed as 9:30pm. I drove 10 miles for the package after work, it was about 8:30pm. They had a sign on the door that due to Covid they close early. I work 2 jobs and am at work from 8:00am until 8:00pm. They will not deliver the package since they tried once, plus I would have to be home to receive it, I have spoke with several people there including supervisors for the last 10 days but to no avail. The package is now being returned to India. I hope FedEx goes out of business, they have NO CUSTOMER SERVICE.

 – About 4 weeks ago.

Had a package ship which usually arrives in 2-3 days by every other carrier and then I saw ship by FedEx and I just sighed. First they gave me an estimated ship date of 3 days, then it changed to 6,...

Had a package ship which usually arrives in 2-3 days by every other carrier and then I saw ship by FedEx and I just sighed. First they gave me an estimated ship date of 3 days, then it changed to 6, and now its over that. I hate this company

 – About 4 weeks ago.

Sheer incompetence!!!!

My package was incorrectly marked "refused" by me. I DID NOT REFUSE IT!
Everyone I talked with at FedEx assured me it would be re-delivered. It was...

Sheer incompetence!!!!

My package was incorrectly marked "refused" by me. I DID NOT REFUSE IT!
Everyone I talked with at FedEx assured me it would be re-delivered. It was not. It is now en route back to sender.

How do I delete my address with FedEx so I never have to deal with them again?!

 – About 4 weeks ago.

FedEx is horrible. I've been waiting for over a month for a package. Keeps getting shipped back a forth to different locations no where near my location. ...

FedEx is horrible. I've been waiting for over a month for a package. Keeps getting shipped back a forth to different locations no where near my location.

 – About 4 weeks ago.

Arrived at Ellenwood...
Departed Ellenwood...
Arrived at Ellenwood?
Seriously, it would have taken fewer hours to drive to where the package originated than the number of days it has...

Arrived at Ellenwood...
Departed Ellenwood...
Arrived at Ellenwood?
Seriously, it would have taken fewer hours to drive to where the package originated than the number of days it has taken to come. And Fedex suddenly changes from Monday to Tuesday delivery after all that time. Let’s see if it actually arrives tomorrow! USPS is literally the best and f%@k Trump for trying to take it down.

 – About 4 weeks ago.

What is going on with FedEx? We've had several packages go missing over the last month with no good explanation when we call Customer Service. Then we have to go to the merchant and ask them to...

What is going on with FedEx? We've had several packages go missing over the last month with no good explanation when we call Customer Service. Then we have to go to the merchant and ask them to replace the items. When you call customer service you can't get a straight answer out of them. I'm not sure why merchants are continuing to use such a terrible and unreliable service!

 – About 4 weeks ago.

My package has been stuck in the PENDING loop for 5 days. Today was the estimated delivery date and it was pushed back a week at the last minute....

My package has been stuck in the PENDING loop for 5 days. Today was the estimated delivery date and it was pushed back a week at the last minute.

 – About 4 weeks ago.

FedEx is a joke. DHL for International, otherwise USPS or UPS all the way domestically....

FedEx is a joke. DHL for International, otherwise USPS or UPS all the way domestically.

 – About 4 weeks ago.

FedEx has deteriorated to point where I dread ordering from any company that uses them as a carrier. The drivers leave boxes at the street, today they stuffed it in my mailbox so no mail could have...

FedEx has deteriorated to point where I dread ordering from any company that uses them as a carrier. The drivers leave boxes at the street, today they stuffed it in my mailbox so no mail could have been delivered and that means a 15 minute drive to the PO (who can actually deliver things!) I spent 20 minutes wandering around up and down the street looking for a large package before thinking to check my mailbox and there it was! Every time I call and ask what can be done to get packages delivered properly they say they will talk to the driver and then two or three deliveries later it's back to the same old crap. I have actually asked companies to ship with an alternate carrier and most of them can't, even though I may not get my order. We are PAYING for this. We are paying for having this package shipped to us and they are not doing it. Start asking for a refund on the shipping charges!!!

 – About 4 weeks ago.

Tracking has shown steady movement from CA across the country. Got as far at Illinois and for some unknown reason turned around and has managed to retrace its step back to CA!

Tracking...

Tracking has shown steady movement from CA across the country. Got as far at Illinois and for some unknown reason turned around and has managed to retrace its step back to CA!

Tracking STILL has same expected delivery! Supposed to now get to me in MA in the next 24hours. Sure!

Go brown!

 – About 4 weeks ago.

Am raging mad! FED Ex supposedly delivered pkg..at my door..........NOT!!!!!
I called 800 number have Trading number, then waited aprox. 9 minutes items for a rep. I explained to her that this...

Am raging mad! FED Ex supposedly delivered pkg..at my door..........NOT!!!!!
I called 800 number have Trading number, then waited aprox. 9 minutes items for a rep. I explained to her that this pkg. Was of great importance. And.do the drivers take a.pic of the actual pkg. BEING left at my door? Her response was, " Some.do but most don't! Uggggh!
I am livid! I live in Folsom Ca. considered one of the safest communities in California. I've had deliveries from USPS, Amazon with absolute NO problems.
Fed Ex. is shoddy and unprofessional. Never will I recommend to anyone!👎👎👎👎👎👎👎👎👎👎👎👎👎

 – About 4 weeks ago.

Who ever thought USPS would be far better than fed ex. They are pathetic,
Blaming covid and midwest storms.
Just remember, if it absolutely positively has to be there overnight don't...

Who ever thought USPS would be far better than fed ex. They are pathetic,
Blaming covid and midwest storms.
Just remember, if it absolutely positively has to be there overnight don't use fed ex.

 – About 4 weeks ago.

My package has been sitting in a distro center for three days, six hours from my house. Tracking said the package moved today, six minutes down the road, and then went BACK to the distro center. Last...

My package has been sitting in a distro center for three days, six hours from my house. Tracking said the package moved today, six minutes down the road, and then went BACK to the distro center. Last time I ever use fedex as long as I can help it.

 – About 4 weeks ago.

So I live in San Francisco Área Im waiting a package from Net Work which the Shipper dropped off in Tim around 1PM EST FedEx said shipment “Shipment Received after final location pickup error...

So I live in San Francisco Área Im waiting a package from Net Work which the Shipper dropped off in Tim around 1PM EST FedEx said shipment “Shipment Received after final location pickup error scheduled for next day” then they picked it it from location three F***ing days which it was in their possession the whole time ,WHAT KIND OF BS IS THIS MAN, now my package is 1.5 Hours away in Sacramento away which got in Sac on Sept3 7AM for it is currently 10 PM for me and still no update nothing like c’mon man I’m suppose to wait a whole day for a package that’s close not even UPS or USPS does that Sh** making me wait for nothing -I HATE FEDEX

 – About 4 weeks ago.

This garbage delivery service said my package was in transit when it was an hour from my house, and now here it is a full day later and it’s changed to pending. What kind of bull shit is that...

This garbage delivery service said my package was in transit when it was an hour from my house, and now here it is a full day later and it’s changed to pending. What kind of bull shit is that

 – About 4 weeks ago.

All I can say is that I wish I could post a screenshot of how many times they rescheduled my delivery.. its been over a month and I still haven't gotten my package. Decided just to have it sent...

All I can say is that I wish I could post a screenshot of how many times they rescheduled my delivery.. its been over a month and I still haven't gotten my package. Decided just to have it sent back so I can get a refund. I couldn't declare it lost because they would scan it send it out for delivery and then just bring it back to the warehouse lol. After a month of this and taking off work to sign for the package im over it .. i will never use these worthless scumbags ever again. Oh I forgot I drove 2 hours to the facility to pick it up myself they made me wait 2 hours just to tell me that they "can't find it" and when I said well declare it lost they said "no its here somewhere " I said "if you can't find it, its f%@king lost". I sincerely hope they go out of business that way it will save the rest of the people that use them the frustration I had to deal with

 – About 4 weeks ago.

Nadie ha calculado aún la gente de servicio de cutomer de habla hispana y no hay quejas por
gente de habla hispana Ah jaja ja ja ja. ¡Sigue contratándonos fedex! te amamos....

Nadie ha calculado aún la gente de servicio de cutomer de habla hispana y no hay quejas por
gente de habla hispana Ah jaja ja ja ja. ¡Sigue contratándonos fedex! te amamos.

 – About 4 weeks ago.

Sent a return back to Saks - went from Warminster, PA to North Wales, PA to Hagerstown, MD BACK to Breinigsville, PA back to Hagerstown, MD to Martinsburg,VA to Concord, NC - that’s 9/12-10/1 -...

Sent a return back to Saks - went from Warminster, PA to North Wales, PA to Hagerstown, MD BACK to Breinigsville, PA back to Hagerstown, MD to Martinsburg,VA to Concord, NC - that’s 9/12-10/1 - expected in TN (final destination) 10/10. So apparently it takes 1 month to return something that was originally ordered and delivered in 2 days. Maybe Saks has a deal with Fedex to shuffle the package around as long as possible before they refund your money.....

 – About 4 weeks ago.

I JUST WANTED MY GOD DAMN BIG BOOB ANIME GIRL FIGURINES BUT NOOOOOOO FEDEX HAS TO GO AND RUIN EVERYTHING ESPECIALLY MY LIFE IM TIRED OF THIS!!!!!!!!!!...

I JUST WANTED MY GOD DAMN BIG BOOB ANIME GIRL FIGURINES BUT NOOOOOOO FEDEX HAS TO GO AND RUIN EVERYTHING ESPECIALLY MY LIFE IM TIRED OF THIS!!!!!!!!!!

 – About 4 weeks ago.

FEDEX IS TRASH I HATE FEDEX CANT THEY DELIVER A PACKAGE ON TIME FOR ONCE IN THEIR MISERABLE LIVES...

FEDEX IS TRASH I HATE FEDEX CANT THEY DELIVER A PACKAGE ON TIME FOR ONCE IN THEIR MISERABLE LIVES

 – About 4 weeks ago.

With signature required they must know their drivers won't do it and its an issue because fedex has it setup where when you want to sign up to manage your delivery and send the driver information...

With signature required they must know their drivers won't do it and its an issue because fedex has it setup where when you want to sign up to manage your delivery and send the driver information like "hey bro" I'm home and will be here all week is that they have to send you an activation code thru snail mail in order to activate and do that. This way they can keep leaving notes on your door or just driving by all week and not leave a note and update your status to attempt made, no-1 was home. Calls to customer support does not do anything and seems they don't relay the information that your home or dunno they write a report and drivers don't even know you called. Its the weekend and im out of insulin so don't know what i'm going to do. I guess I can get by as long as I don't eat.

 – About 4 weeks ago.

I don't know who's idea it was to give them any business- but it was a bad idea & every delivery is a disaster. I've had 2 packages delivered to the wrong home and most currently I've...

I don't know who's idea it was to give them any business- but it was a bad idea & every delivery is a disaster. I've had 2 packages delivered to the wrong home and most currently I've been waiting upwards of 3 weeks for a package from New Jersey to California. In that time I've placed and received 2 orders from companies using USPS.

Use UPS, or USPS, or hire a guy on a bike with a wagon attached to the backside. Literally anything else would have better customer service, get us our packages faster and not be a tremendous disaster.

 – About 4 weeks ago.

All week tracking showed delivery by end of day Friday 10/2. At 4:30 pm that updated to end of day Saturday 10/3. Saturday at 10:30 am was changed to Monday 10/5. Next update showed "delivery...

All week tracking showed delivery by end of day Friday 10/2. At 4:30 pm that updated to end of day Saturday 10/3. Saturday at 10:30 am was changed to Monday 10/5. Next update showed "delivery attempted" at 11:24 am Saturday 10/3. Was here an no one attempted anything and no door tag. Now shows will be delivered next business day. That would be Monday 10/5. Latest update now shows delivery by end of day Tuesday 10/6.

Absolutely terrible service on something that we paid extra for "Expedited" delivery. And completely unacceptable that tracking info is wiped and new delivery dates constantly being posted.

 – About 4 weeks ago.

You want to know how bad they sucks? Let me tell you. I only had 2 choice on a repair part: Order in usa 1 state away with FEDEX or on EBAY direct from CHINA.GUESS which one came 1st?

It...

You want to know how bad they sucks? Let me tell you. I only had 2 choice on a repair part: Order in usa 1 state away with FEDEX or on EBAY direct from CHINA.GUESS which one came 1st?

It WAS a low price (but needed repair part) so I ordered from BOTH places same day. GUESS which one came 1st?????? Anybody.... Anybody??? Bueller......Bueller.......
IT WAS CHINA! Yes yes sir All the way from CHINA and yes, they beat FEDEX,
Isn't it china where the VIRUS hit HARD?

 – About 4 weeks ago.

All I can tell you 1 thing FedEx does NOT like AT ALL, is you reporting it to your states attorneys office or local television station. especially states attorneys office when Internal Theft is a big...

All I can tell you 1 thing FedEx does NOT like AT ALL, is you reporting it to your states attorneys office or local television station. especially states attorneys office when Internal Theft is a big problem as too many cases will make it a federal case. I wonder what would happen if their was 10,000 complaints to all the States attorneys office.

Amazon,UPS,USPS,FedEx all hire similar low level "last mile" employees, I know I worked for all 4 of them and I stayed with Amazon (simply the best).

The biggest difference with Amazon,UPS,USPS is they WILL FOLLOW UP, with the problem. Amazon being the best, they have automatic notification system when a package is delayed and an automatic escalation self improving process. FedEx is a lazy human glue system with no built in accountability from cust. support all the way to CEO.
No one will really make an effort to do something at Fedex because they are never told to do so it will remain in limbo for a long long time. With Amazon if things don't get done I will hear about it over and over until its corrected and its right there in my face. With FedEx will be days,weeks even months and all involved have no idea there was a problem somewhere because nobody and I mean nobody has brought it to the attention of the person doing the low level work. With UPS was the most brutal, Management will be in your face and up your ass if you don't do your work, and do it again, your gone. Where working at FedEx I hear from nobody, nothing, zippo. I used to get more information and direction from my customers at fedex and nothing from my peers. You see bosses and further you go up the chain you never see get fired at Fedex.
At Amazon where I'm at now, you screw around too much with them they drop you as carrier and ban them. That was the case in 2018 I think where Amazon dropped FedEx all together, just to much expense with amazons 2 day prime and way way to much broken product claims.

All I can tell you 1 thing FedEx does NOT like AT ALL, is you reporting it to your states attorneys office or local television station. especially states attorneys office when Internal Theft is the problem as too many cases will make it a federal case. I wonder what would happen if their was 10,000 complaints to all the States attorneys office.

 – About 4 weeks ago.

FEDEX Really Does Suck! I ordered a package and since I quit using FedEx earlier this year, I asked how the company ships before I ordered. He said UPS. I said great and placed my order. I also told...

FEDEX Really Does Suck! I ordered a package and since I quit using FedEx earlier this year, I asked how the company ships before I ordered. He said UPS. I said great and placed my order. I also told the guy why I don't use FedEx anymore. So, there is more than one idiot involved here and I watch my little $20.00 package on more order for 3 days and it said "processing". So I called the guy I ordered from and he checked and said, "your order went out by FedEX and will be there today". It was Friday. I asked the guy about him only shipping by UPS and he said "that's weird, it shipped from our other store and they must have changed who the use to ship with". Thanks a lot! So I wait and