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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 3,094 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 3 hours ago.

fedex is f%@king awful. i was supposed to get a package on the 16th but it got delayed (understandably) due to a winter storm. the new promised date was the 18th. guess what? delayed yet again, due to...

fedex is f%@king awful. i was supposed to get a package on the 16th but it got delayed (understandably) due to a winter storm. the new promised date was the 18th. guess what? delayed yet again, due to "dangerous road conditions". my package was already in the portland area, and it was safe to drive now. the new promised date after this was supposed to be today, the 19th. the roads are completely safe and it was even sunny during parts of the day. the scheduled delivery date changed from january 19 to "pending", which is exactly what happened when they delayed it the first and second times. obviously, it'll be delayed for a third time. i'm not even expecting it to come until next week at this point. i'm incredibly peeved that fedex is such a shitty business. how do they even function? people need to stop giving them any money whatsoever. an awful business like this does not deserve to be open. fedex drivers, do your f%@king job properly. it's embarrassing.

 – About 6 hours ago.

ordered an item 4 days ago and the package has gone an astounding 25 miles from its original location. time to rename this company. slothex....when you positively don't give a damn if get there at...

ordered an item 4 days ago and the package has gone an astounding 25 miles from its original location. time to rename this company. slothex....when you positively don't give a damn if get there at all.

 – About 11 hours ago.

what the hell is happening in oregon? for days, fedex keeps simply changing the date of their on-line notice that an extreme weather event is prohibiting any service to or from there. really? is...

what the hell is happening in oregon? for days, fedex keeps simply changing the date of their on-line notice that an extreme weather event is prohibiting any service to or from there. really? is oregon really experiencing such a catastrophic weather event? should have used the us mail.

 – About 20 hours ago.

horrible customer service and call center support. rude and lazy delivery people. poor delivery timing and reliability. packages arrive damaged or go missing. other couriers deliver in conditions when...

horrible customer service and call center support. rude and lazy delivery people. poor delivery timing and reliability. packages arrive damaged or go missing. other couriers deliver in conditions when fedex refuses. no return emails or calls when issues arise and help is requested. i am now going to actively request and pay extra for the services of any other courier company available other than fedex. so many years of pathetic dealings that i can't do it anymore. my family will follow and hopefully theirs, too. it's that annoying.

 – About 22 hours ago.

wife orders an ipad and is delivered ups ground (4-5 days) to our door, in the dark, street stop sign has fallen over, lying in the gutter, on mlk-day in the snow . . and the driver is as positive as...

wife orders an ipad and is delivered ups ground (4-5 days) to our door, in the dark, street stop sign has fallen over, lying in the gutter, on mlk-day in the snow . . and the driver is as positive as can be. down right cheerful. i order a guitar in about the same time frame and i'm now 2 days past the promised fedex ground delivery day. it's bouncing around somewhere in portland, or, but can't make it into a truck . . and i know it's sitting in a fedex sorting facility no more than 17 miles away from my home that's also in the city near a major freeway. factor in, mkl-day meant light traffic everywhere due to the holiday and the snow. you would think this would be a great opportunity for a delivery outfit to prove their salt and worth. you would think they would jump at the chance to be the only vehicles on the road; to have the freeways and roads to themselves. you'd think "experienced" drivers for fedex routes would say "easy peasy" getting around on deliveries when there is virtually zilch traffic to compete with. nope. these clowns must hide in the store, trembling about all the nasty weather outside . . that's just part of the job for a ups driver. fedex guys have zero balls. no guts and are a disgrace to the industry. lord, a little ice and a foot of snow sends fedex running with their tails between their legs. go pick it up, personally? not a chance . . since google and this website's comments indicate that will only make the situation worse.

ups puts on chains to motor over a little snow in town and gets the job done as would be expected in this mildly adverse weather. fedex reacts to the snowy weather like it's a white out blizzard. heck, there isn't even any wind out. it's still in the high twenties.

so today, a fedex truck did pass our street this afternoon, but i have no idea what he was looking for and certainly didn't have my delivery with him. brave of him to drive in all the melting slushy snow today. what a hero. more like what a zero. maybe i'll get my delivery (that weighs 7 pounds total ) tomorrow. maybe it will at least make to the other end of town, finally. lord, it's been in the portland area 4 days and maybe 30 miles from my house at the most. ups rocks! yeah, fedex sucks . . bigly.

 – About 22 hours ago.

wife orders an ipad and is delivered ups ground (4-5 days) to our door, in the dark, street stop sign has fallen over, lying in the gutter, on mlk-day in the snow . . and the driver is as positive as...

wife orders an ipad and is delivered ups ground (4-5 days) to our door, in the dark, street stop sign has fallen over, lying in the gutter, on mlk-day in the snow . . and the driver is as positive as can be. down right cheerful. i order a guitar in about the same time frame and i'm now 2 days past the promised fedex ground delivery day. it's bouncing around somewhere in portland, or, but can't make it into a truck . . and i know it's sitting in a fedex sorting facility no more than 17 miles away from my home that's also in the city near a major freeway. factor in, mkl-day meant light traffic everywhere due to the holiday and the snow. you would think this would be a great opportunity for a delivery outfit to prove their salt and worth. you would think they would jump at the chance to be the only vehicles on the road; to have the freeways and roads to themselves. you'd think "experienced" drivers for fedex routes would say "easy peasy" getting around on deliveries when there is virtually zilch traffic to compete with. nope. these clowns must hide in the store, trembling about all the nasty weather outside . . that's just part of the job for a ups driver. fedex guys have zero balls. no guts and are a disgrace to the industry. lord, a little ice and a foot of snow sends fedex running with their tails between their legs. go pick it up, personally? not a chance . . since google and this website's comments indicate that will only make the situation worse.

ups puts on chains to motor over a little snow in town and gets the job done as would be expected in this mildly adverse weather. fedex reacts to the snowy weather like it's a white out blizzard. heck, there isn't even any wind out. it's still in the high twenties.

so today, a fedex truck did pass our street this afternoon, but i have no idea what he was looking for and certainly didn't have my delivery with him. brave of him to drive in all the melting slushy snow today. what a hero. more like what a zero. maybe i'll get my delivery (that weighs 7 pounds total ) tomorrow. maybe it will at least make to the other end of town, finally. lord, it's been in the portland area 4 days and maybe 30 miles from my house at the most. ups rocks! yeah, fedex sucks . . bigly.

 – About 1 Day ago.

amazon should stop using fedex for their delivery services because with fedex employees are too lazy. their 2 day delivery services never arrive on time because of fedex. they never call or knock on...

amazon should stop using fedex for their delivery services because with fedex employees are too lazy. their 2 day delivery services never arrive on time because of fedex. they never call or knock on the door, they just leave a note that you should come to their warehouse and pick it up, because they don't want to do their job. they're just too f%@king lazy to check if their customers are there or not. one day i caught fedex employee just leaving a note on our apartment door, even though i was there waiting for him at downstairs lobby. seriously, fedex sucks.

 – About 1 Day ago.

common people!!! out of 3.4 million packages per day delivered by fedex only couple complaints? you must spread the word or forget it!...

common people!!! out of 3.4 million packages per day delivered by fedex only couple complaints? you must spread the word or forget it!

 – About 1 Day ago.

got 1 out of 2 leaf springs. they were shipped same day same shipper. the leaf makes it as far as departing from phoenix to my home town. next update i get is pending delivery. called and they...

got 1 out of 2 leaf springs. they were shipped same day same shipper. the leaf makes it as far as departing from phoenix to my home town. next update i get is pending delivery. called and they said they'll "search" for it at the warehouse. it's a big hunk of damn metal with no box hat should stick out like a sore thumb. 9 days and counting.

 – About 1 Day ago.

how can fedex have my package on the truck for delivery yesterday and not arrive? again today on the delivery vehicle to arrive by end of business day....i doubt it!!! 2 times they've missed...

how can fedex have my package on the truck for delivery yesterday and not arrive? again today on the delivery vehicle to arrive by end of business day....i doubt it!!! 2 times they've missed they're delivery window....today will be the 3rd attempt to deliver. 10 days already, 7 business days!!! i'll be demanding a refund for shipping, as should all of you. they have a guaranteed delivery window and if they don't deliver....demand a shipping refund!!!!! i'm getting mine....

 – About 1 Day ago.

my package was shipped a week ago from the company, via fedex. the shipping destination was apparently 45 miles from my house. these assholes are telling me it's not arriving until sometime next...

my package was shipped a week ago from the company, via fedex. the shipping destination was apparently 45 miles from my house. these assholes are telling me it's not arriving until sometime next week. even if they walked starting tomorrow, to my door, it'd still be here in 24 hrs at that distance. asked what to pick up, nope. it's on truck. asked where the truck was, nope. logistics doesn't have that info. what a bunch of f%@k ups.

 – About 1 Day ago.

i ordered several things from amazon and paid for one-day shipping. an envelope arrive that had tire tracks over it; it was taped up with a bunch of blue plastic tape. inside was a large gourmet candy...

i ordered several things from amazon and paid for one-day shipping. an envelope arrive that had tire tracks over it; it was taped up with a bunch of blue plastic tape. inside was a large gourmet candy bar, shattered into pieces with the wrapper ripped off.

 – About 2 days ago.

fedex is the worst. they take forever. they almost never deliver on or before the estimated delivery date and the package often arrive in really rough shape. we ordered a microwave and the box looked...

fedex is the worst. they take forever. they almost never deliver on or before the estimated delivery date and the package often arrive in really rough shape. we ordered a microwave and the box looked pretty banged up. we opened it and the top of the microwave was completely crushed in....thanks fedex....you super suck!!!!!

 – About 2 days ago.

i almost always use ups. for today's delivery it was out of my hands. the shipper used fedex. i knew better, but still took the day off to make sure i received my package. it is something i...

i almost always use ups. for today's delivery it was out of my hands. the shipper used fedex. i knew better, but still took the day off to make sure i received my package. it is something i desperately needed. it was scheduled (according to tracking) to be delivered by 8pm. i called at 8:30 to check on it. i was told nothing other than someone would be calling me to let me know what happened. the person did call within 45 minutes to explain that yes it was supposed to be delivered by 8pm and they promised to deliver it tomorrow (again by 8pm). stuff happens in every industry. this goes without saying, but when you have a target delivery range of 12 hours and the weather is fine, and the truck didn't break down...geesh. the last time i used fedex was 10 years ago. they delivered a vintage drum set. someone put the forks from a fork lift through the box and through the bass drum crushing the bottom of the drum. they delivered it with a big hole through the center and acted like it came that way...to make a ridiculous story short, i had to file a claim since there was insurance involved. the claims adjuster came promptly, approved the claim and left. i was told i would receive a check in the mail...2 months later i called to find out where the check was. the claim was non existent. i had to have the exact same adjuster come out again and act as if it were his first time there. it is almost comical. anyhow i swore to never use fedex again after that fiasco, but it couldn't be helped. in tonight's case the cost of shipping will be refunded to the shipper. for me...i got to take the day off work and stare out the window all day as i waited....for nothing.

 – About 2 days ago.

fedex has now missed my delivery window not once, but twice. status went from on a truck out for delivery to pending all in one day.....smh!!!! wow!!!! awesome logistics!!!!...

fedex has now missed my delivery window not once, but twice. status went from on a truck out for delivery to pending all in one day.....smh!!!! wow!!!! awesome logistics!!!!

 – About 2 days ago.

package was supposed to be here on friday - was delayed to today (1/17/17). cool, fine. i get it. we had a snow storm and there are delays. then today, i go to check and see if it says...

package was supposed to be here on friday - was delayed to today (1/17/17). cool, fine. i get it. we had a snow storm and there are delays. then today, i go to check and see if it says "delivered" only to see that it is back to "pending". why?! it says it's been in my city for over a day. we desperately need this part because it's to fix our oven/stove... the most frustrating part isnt being able to use it but that i have to keep cancelling and rescheduling my appointment with the repair man. oh, and that fedex's tracking sucks.

 – About 2 days ago.

still waiting, still waiting... still waiting! pending for 4 days and counting. customer service sucks!...

still waiting, still waiting... still waiting! pending for 4 days and counting. customer service sucks!

 – About 2 days ago.

fedex is horrible with customers. you can tell they don't give a shit about anything.
what the worst part is, they could make soooooo much more profit if they would work with people.

fedex is horrible with customers. you can tell they don't give a shit about anything.
what the worst part is, they could make soooooo much more profit if they would work with people.
they almost hide packages from customers so they have to come an pick them up from their shipping locations instead of delivering them.
run up to the door and put a sticker on there that they attempted to deliver. lies!
complete idiocy!!

 – About 3 days ago.

package took forever to arrive, it arrived open and on the bus instead of my house. f%@k fedex...

package took forever to arrive, it arrived open and on the bus instead of my house. f%@k fedex

 – About 3 days ago.

hey fedex driver, no one seemed to blame your fault here driving. we see them every day picking up orders from our facility. they are all contractors operated under fedex and most of them work hard in...

hey fedex driver, no one seemed to blame your fault here driving. we see them every day picking up orders from our facility. they are all contractors operated under fedex and most of them work hard in their very tight schedules. but tell me how would it happen that we pack fragile glass in thick bubble wrap, put them tight into corrugated cardboard boxes with corrugated cardboard inserts/separators and styrofoam peanuts inside, put red fragile labels all around the boxes, but frdex lazy bastards damage them in transit? under contract they must return all survived merchandises back to shipper. it is just amazing how just piled in the box without any protection and rattling inside bottles never ever damaged in transit back to us!!! fedex, you suck!!! or should we tender all fragile packages to you the same way, with loudly rattling glass sound inside the boxes? will it help your lazy bastards be more careful when handling them?

 – About 3 days ago.

hey, i'm a fedex driver here in the portland oregon area... the side roads are really bad especially when you drive a big ol square rear wheel drive beast. chains help but, trust me, they can...

hey, i'm a fedex driver here in the portland oregon area... the side roads are really bad especially when you drive a big ol square rear wheel drive beast. chains help but, trust me, they can only help so much. happy valley is my delivery area and please be patient... i'm wayyyy behind but doing my best!

 – About 3 days ago.

still waiting for my expensive box of grass fed beef that had a guaranteed delivery date of last friday. it's been "in transit" from stockton to sacramento (a 1 hour drive) for the last...

still waiting for my expensive box of grass fed beef that had a guaranteed delivery date of last friday. it's been "in transit" from stockton to sacramento (a 1 hour drive) for the last three days. i can't wait to smell it if it ever arrives. they'd better be prepared to refund my entire purchase! fedex sucks!

 – About 3 days ago.

posted here four f%@king days ago and still no god damn package f%@k fedex f%@k that truck driver f%@k all of them i want my package that i paid for now...

posted here four f%@king days ago and still no god damn package f%@k fedex f%@k that truck driver f%@k all of them i want my package that i paid for now

 – About 4 days ago.

8 days and still "pending..."...

8 days and still "pending..."

 – About 4 days ago.

what good is a tracking number that tells me nothing?! if the truck crashed, couldn't you let us know on the tracking? if weather is a problem, can't you tell us with the tracking number? ...

what good is a tracking number that tells me nothing?! if the truck crashed, couldn't you let us know on the tracking? if weather is a problem, can't you tell us with the tracking number? why have it if nothing is ever tracked, only "scanned" at the next time a dumbass truck driver bothers move his truck!

 – About 5 days ago.

what the f%@k is wrong with fedex. expected a package thursday (now sunday) and they had the nerve to tell me that it's not moving until tuesday. it was in my same f%@king town but now it's...

what the f%@k is wrong with fedex. expected a package thursday (now sunday) and they had the nerve to tell me that it's not moving until tuesday. it was in my same f%@king town but now it's about two hours away! wrong way dumbasses. it'll arrive a week after expected delivery... so obviously i've been calling customer service. they said they were going to call me back with an answer, but no call. i call back and am like "what the hell?" and they said they left a voicemail. the lying bitch, there's no voicemail. pathetic company, pathetic customer service, f%@k em.

 – About 5 days ago.

fed ex is terrible ...

fed ex is terrible

 – About 5 days ago.

i will never use fedex, ever again. poor logistics. poor customer service. ...

i will never use fedex, ever again. poor logistics. poor customer service.

 – About 5 days ago.

i will never use fedex, ever again. poor logistics. poor customer service. ...

i will never use fedex, ever again. poor logistics. poor customer service.

 – About 5 days ago.

same shit as others took them 2 days to go from spokane wa to germiston or 30 miles or so looks like. then rescheduled another 2 days to go to troutsale or which is a 3 hr drive. rescheduled and now...

same shit as others took them 2 days to go from spokane wa to germiston or 30 miles or so looks like. then rescheduled another 2 days to go to troutsale or which is a 3 hr drive. rescheduled and now another 2 days to slc ut north. (10hr drive) now stuck there and now states no delivery scheduled. they must be unionized. going on 7 days for an 18hr trip.
i can see a few days but seriously. watch the shit will be broke when it gets here probably. i will make it a point to not order from anyone who uses f%@kedex from now on. shitty when your best hands down from a company who's motto is " what can brown do for you" lol everything from now on.

 – About 5 days ago.

fedex is a joke. shipped wednesday with two day shipping and it was supposed to be here yesterday but was just sitting at the fedex in reno, nv the past 2 days collecting dust. i finally called them...

fedex is a joke. shipped wednesday with two day shipping and it was supposed to be here yesterday but was just sitting at the fedex in reno, nv the past 2 days collecting dust. i finally called them at 4pm yeaterday about it and they gave me an excuse about road closures in the area. i checked online and even called the chamber of commerce in reno and they confirmed there have not been any road closures since jan 9th. 15 minutes after i called fedex, it left the office there in reno. i guess the roads magically cleared after i called! they can't tell me when it will be here even though im only 550 miles away but they said it most likely wont show up until next week. completely unacceptable. i've had packages delivered from china and japan faster than it's taking this to get here from 500 miles and one state away. fedex is pathetic. switching everything to ups.

 – About 5 days ago.

i'm in the same situation. suppose to arrive today. in transit stuck in rock springs wyoming. wtf!!!! status change from arriving today to now pending. f u fedex!!!...

i'm in the same situation. suppose to arrive today. in transit stuck in rock springs wyoming. wtf!!!! status change from arriving today to now pending. f u fedex!!!

 – About 6 days ago.

arrived at fedex in troutdate or on 1/9/2017. departed on 1/10/2017. missed the date for the scheduled delivery to ct. as of 1/14/2017 no travel history updates. "no scheduled delivery date...

arrived at fedex in troutdate or on 1/9/2017. departed on 1/10/2017. missed the date for the scheduled delivery to ct. as of 1/14/2017 no travel history updates. "no scheduled delivery date available at this time."

 – About 6 days ago.

fed ex-cons and the prison rape gang are here to last ya.. they're doing time alright
pulling my hair out!!!!!!
fingernails next!!!
meanwhile make an ole fashion penpal...

fed ex-cons and the prison rape gang are here to last ya.. they're doing time alright
pulling my hair out!!!!!!
fingernails next!!!
meanwhile make an ole fashion penpal

 – About 6 days ago.

#omg!!! 6 days later; north salt lake ut..
shits my package to troutdale or
...

#omg!!! 6 days later; north salt lake ut..
shits my package to troutdale or

 – About 6 days ago.

north salt lake ut licks salty nuts!!!!
give me my shit!!!...

north salt lake ut licks salty nuts!!!!
give me my shit!!!

 – About 6 days ago.

in transit means strung across the icy roads they wrecked on..
at some point i gave up inside....

in transit means strung across the icy roads they wrecked on..
at some point i gave up inside.

 – About 1 Week ago.

huge huge bigly bad...

huge huge bigly bad

 – About 1 Week ago.

drug tests sent over night over custody dispute with an independent lab court ordered over night and not there for two days...

drug tests sent over night over custody dispute with an independent lab court ordered over night and not there for two days

 – About 1 Week ago.

my f*cking package never arrived it was suppose to have come the 11th and i called today telling them it better come. they said we are sorry for the inconvenience it will come today before 6. it never...

my f*cking package never arrived it was suppose to have come the 11th and i called today telling them it better come. they said we are sorry for the inconvenience it will come today before 6. it never came around 4 i got ano email saying it got rescheduled for the 16! what the f%@k, f%@king fedex

 – About 1 Week ago.

fedex sucks my package was suppose to be here on the 6th and its now the 13th. delivery changed to today and package says out for delivery. yet my package is not here. i called and they said it will...

fedex sucks my package was suppose to be here on the 6th and its now the 13th. delivery changed to today and package says out for delivery. yet my package is not here. i called and they said it will be here by 6 and it's not. f%@k off fedex you stupid piece of shit company you suck f%@king ass and i hope a bunch of f%@king heeejabs bomb your ass you stupid f%@king delivery system

 – About 1 Week ago.

was supposed to receive my package yesterday but the delivery date got changed to pending. saw a few fedex ground trucks driving around today but none delivered my package. the delivery date is now...

was supposed to receive my package yesterday but the delivery date got changed to pending. saw a few fedex ground trucks driving around today but none delivered my package. the delivery date is now changed to pending once again. newegg really needs to use a different delivery service.

 – About 1 Week ago.

expecting a package worth alot of money.. shipped a frigging week ago.. still nothing supposed to be delivered today.. and the tracking says it got sent to arizona.. i'm in colorado.. i called...

expecting a package worth alot of money.. shipped a frigging week ago.. still nothing supposed to be delivered today.. and the tracking says it got sent to arizona.. i'm in colorado.. i called customer support and all they say is we don't see it in arizona in our records.. then continues to tell me to just wait... f you fedex.. you sick giant huge hairy balls.

 – About 1 Week ago.

sent a a package overnight to ma on 01/10/2017. still not delivered. tried calling and chatting on line. all they give me is a case number with a promise to cal within 2 hours. still have not heard...

sent a a package overnight to ma on 01/10/2017. still not delivered. tried calling and chatting on line. all they give me is a case number with a promise to cal within 2 hours. still have not heard back.

 – About 1 Week ago.

ah, these comments lol. i agree, newegg shouldn't bother using fedex. usps delivers quicker. usps drives through all kinds of weather. my package from newegg was supposed to be here on the 11th....

ah, these comments lol. i agree, newegg shouldn't bother using fedex. usps delivers quicker. usps drives through all kinds of weather. my package from newegg was supposed to be here on the 11th. rep said it would be delivered today. i highly doubt that. there hasn't been any update on the tracking since the 8th. that comment below me. "you can drive on the ice??" lol

 – About 1 Week ago.

my package was supposed to arrive on the 12th but never did. i noticed that their website changed delivery date from the 12th to unknown. we had a winter storm on wednesday that dumped a foot of...

my package was supposed to arrive on the 12th but never did. i noticed that their website changed delivery date from the 12th to unknown. we had a winter storm on wednesday that dumped a foot of snow and traffic has been snarled in portland. i called fedex and the rep told me my package was in illinois even though their website clearly says it is in portland. after finally convincing her that my package was not in illinois but that it was in portland, she told me that it could not be delivered because of icy roads. i told her that i could drive on the ice and i would go pick it up. "you can drive on the ice?" yes, me and tens of thousands of other drivers! she then informed me that i could not pick it up because it was inside of a large truck. i asked her if they needed me to go drive the truck for them. she is going to send me an application!! entertaining...

 – About 1 Week ago.

my damn package was supposed to arrive on the 10th, it has been in transit for 4 days now, unbelievable why do companies like newegg even bother to use fedex?...

my damn package was supposed to arrive on the 10th, it has been in transit for 4 days now, unbelievable why do companies like newegg even bother to use fedex?

 – About 1 Week ago.

i paid fricking $30 for 2 day shipping and now it's expected to come 6 days later. really?? they absolutely suck. do not get anything shipped from them! ...

i paid fricking $30 for 2 day shipping and now it's expected to come 6 days later. really?? they absolutely suck. do not get anything shipped from them!

 – About 1 Week ago.

a very simple! all we need to bring fdx stock price to 00.00 and these idiots are dead!...

a very simple! all we need to bring fdx stock price to 00.00 and these idiots are dead!

 – About 1 Week ago.

trying too access my account, i forgot my user name and pass word. i went to the page to request an e mail be sent to remind me what it was.4 hours later and no e mail. now i missed my delivery...

trying too access my account, i forgot my user name and pass word. i went to the page to request an e mail be sent to remind me what it was.4 hours later and no e mail. now i missed my delivery because i couldn't go to my account and make delivery arrangements. i now have to go to the local office and get my own package because they can't do their damn job. what a bunch of useless idiots who don't have a clue! i mean how long has this type of technology been around and this company still is not up to speed. that speaks volumes to me in regards to lack of customer service and satisfaction. you might call yourself fedex .i call myself fedup. i will never use your slack services again. you are perfectly useless to me at this point!

 – About 1 Week ago.

fedex sucks...when it absolutely positively doesn't need to be delivered at all is their motto.
at the law office i work we have had multiple packages that are either delayed or returned to...

fedex sucks...when it absolutely positively doesn't need to be delivered at all is their motto.
at the law office i work we have had multiple packages that are either delayed or returned to us and the addresses are confirmed accurate and legible on our packages. yesterday i sent a package to henrico, va, to be delivered priority overnight, today by 10:30 am. i checked my package all day today. my package is in indiana!!?? why is it out of state??? the customer nonservice person told me the flights were grounded due to high winds, that the package needs to go through their memphis, tn hub before it is brought back to va for delivery, eta is 1/13 by 10:30 am. we shall see. we are disputing the full price charge that they refuse to reduce due to the delays. ugh!!!!

 – About 1 Week ago.

dullness of fedex legal department just does not have any boundaries. well, just dumb dumber! i hope that we all laugh when they finally will deprive fedex from any opportunity to serve customers.:)...

dullness of fedex legal department just does not have any boundaries. well, just dumb dumber! i hope that we all laugh when they finally will deprive fedex from any opportunity to serve customers.:)

 – About 1 Week ago.

i contacted fedex on facebook and was told that there have been delays because of the flooding in california. she said my package will be delivered tomorrow.
...

i contacted fedex on facebook and was told that there have been delays because of the flooding in california. she said my package will be delivered tomorrow.

 – About 1 Week ago.

package was supposed to be delivered yesterday, wed the 11th. hasn't been updated since the 8th. package is coming from california to washington state, not that far.. i understand there's...

package was supposed to be delivered yesterday, wed the 11th. hasn't been updated since the 8th. package is coming from california to washington state, not that far.. i understand there's weather issues but usps delivers quicker and updates more frequently than fedex.. there should be an update. especially since my package was supposed to be delivered yesterday.

 – About 1 Week ago.

fedex sucks a$$. their online delivery management tool does not even work. you get false promises on the phone if you try to get a human to help you. i got yet another empty promise this morning...

fedex sucks a$$. their online delivery management tool does not even work. you get false promises on the phone if you try to get a human to help you. i got yet another empty promise this morning giving me false hope tht my package would not be delivered until after 3. we'll they came at 1 and i was not here. i am beyond pissed and imprisoned in my house watching the damn front door to make sure i do not miss this package. they truly are inefficient and unteustwprthy

 – About 1 Week ago.

shipped on monday the 9th, two day shipping said it would be here on the 11. since the 10th it's just been sitting in pending status with no updates at all since monday. it's a straight shot...

shipped on monday the 9th, two day shipping said it would be here on the 11. since the 10th it's just been sitting in pending status with no updates at all since monday. it's a straight shot up i5 ffs! just an update on where it's at or that it's weather delayed would be nice, but no, you get absolutely nothing.

 – About 1 Week ago.

had an overnight sent out on the 9th. it arrived to the indianapolis hub on its way to california. ever since then it's been pending with no scheduled delivery date. i did overnight cuz it was...

had an overnight sent out on the 9th. it arrived to the indianapolis hub on its way to california. ever since then it's been pending with no scheduled delivery date. i did overnight cuz it was important so wtf..... going with usps from now on

 – About 1 Week ago.

fedex is the worst company i have ever dealt with. i have never had a problem with united parcel service or the post office, but have had repeated problems of non-delivery by fedex.

the...

fedex is the worst company i have ever dealt with. i have never had a problem with united parcel service or the post office, but have had repeated problems of non-delivery by fedex.

the most recent fedex problem occurred today about 30 minutes ago. the fedex web site says my package was delivered to my front door at that time. not.

 – About 1 Week ago.

delivered a $500 package to the wrong house and i don't even know what house it is 😑...

delivered a $500 package to the wrong house and i don't even know what house it is 😑

 – About 1 Week ago.

omg, usps can get a package here from china but fedex can't get one here from florida....and what is with the delivery date changing all the time and then end up with pending????...

omg, usps can get a package here from china but fedex can't get one here from florida....and what is with the delivery date changing all the time and then end up with pending???? lmao.........venders take note because i like so many others will not be buying your products if you only have fedex as a choice for shipping.

 – About 1 Week ago.

getting rather fedup with fedex. had something scheduled to be delivered on the 6th. then that delay came in and now everything is back to "pending". kind of getting really irritated at this...

getting rather fedup with fedex. had something scheduled to be delivered on the 6th. then that delay came in and now everything is back to "pending". kind of getting really irritated at this point. i just want to make use of the product i ordered to pursue a nice, relaxing hobby and now all this waiting is making my stress go through the roof.

 – About 1 Week ago.

package due the 11th, today. no update since the 6th. no package today. i got my son all excited about his box that was coming and his new "big boy" bedding he would be getting only to not...

package due the 11th, today. no update since the 6th. no package today. i got my son all excited about his box that was coming and his new "big boy" bedding he would be getting only to not receive it. maybe tomorrow... although on target's site it says no delivery information available. it still says the 11th on the fedex site though.

 – About 1 Week ago.

1 hour ago: arriving today. now: no scheduled delivery times, item in wi (i live in seattle) no update in almost a week....

1 hour ago: arriving today. now: no scheduled delivery times, item in wi (i live in seattle) no update in almost a week.

 – About 1 Week ago.

just two new comments??...disappointed to see everyone had a good day using fedex...well...always tomorrow 😀...night night...

just two new comments??...disappointed to see everyone had a good day using fedex...well...always tomorrow 😀...night night

 – About 1 Week ago.

i'm in burnaby, bc canada. scheduled shipment on jan 10, 2017, by 12:00 pm. wait for all day nobody comes; then i receive a notification of rescheduling to jan 11, 2017, by 12:00 pm without any...

i'm in burnaby, bc canada. scheduled shipment on jan 10, 2017, by 12:00 pm. wait for all day nobody comes; then i receive a notification of rescheduling to jan 11, 2017, by 12:00 pm without any explanation. i called fedex customer service twice and still have no solution. i haven't received it yet at jan 11, 2017, at 14:30 local time.really disappointed with fedex. it was my girlfriend's birthday gift and supposed to be given away yesterday night.

 – About 1 Week ago.

we'll see your face when a class action against you bastards will take a place. you most likely will live under bridge as no one will ever hire an exfed asshole! ...

we'll see your face when a class action against you bastards will take a place. you most likely will live under bridge as no one will ever hire an exfed asshole!

 – About 1 Week ago.

hope all this crying makes you all feel better...i just come on here to cheer myself up by reading these funny comments..and it works😄....most seem to cry cause they don't get the precious...

hope all this crying makes you all feel better...i just come on here to cheer myself up by reading these funny comments..and it works😄....most seem to cry cause they don't get the precious phone from verizon...hahaha...i'm happy making pretty good money and extra bonus reading all these hilarious whining ass comments...see ya tomorrow...hopefully it's something i did wrong i can read about...

 – About 1 Week ago.

fedex is definitely tripping. first delivery date was sat the 6th, second the 10th, now the 11th. bad thing is i had another package that came from the same hub but one moved and the other seems to be...

fedex is definitely tripping. first delivery date was sat the 6th, second the 10th, now the 11th. bad thing is i had another package that came from the same hub but one moved and the other seems to be standing still

 – About 1 Week ago.

been sitting at the local hub for 3 days since it's not "due for delivery." usps and ups always deliver as soon as they get it. i always cringe when i see a company using fedex for...

been sitting at the local hub for 3 days since it's not "due for delivery." usps and ups always deliver as soon as they get it. i always cringe when i see a company using fedex for shipping. :-(

 – About 1 Week ago.

at home all day, door open, window cracked so i could hear. got a text saying package delivered, i had been outside my house for 20 minutes changing a tire... np trucks even came down the street.

at home all day, door open, window cracked so i could hear. got a text saying package delivered, i had been outside my house for 20 minutes changing a tire... np trucks even came down the street.

says "left on the front porch", but i have a note on my account that says to deliver to the side door and my house has a maroon explorer in the driveway....

 – About 1 Week ago.

my name was on the address label. my name is on the buzzer list at the condo. i was home waiting. no buzz all day, so i went to check. the fedex note said there was insufficient address information....

my name was on the address label. my name is on the buzzer list at the condo. i was home waiting. no buzz all day, so i went to check. the fedex note said there was insufficient address information. had to drive to the depot (3 hour round trip with traffic). wasted my time, all because their driver is too lazy to read a list of names?

 – About 1 Week ago.

yeah well i had a package come from taiwan thru usps it sat in customs for 2 days and was delivered to my house on day number 5 the same day i ordered that package from tiawan i also ordered a package...

yeah well i had a package come from taiwan thru usps it sat in customs for 2 days and was delivered to my house on day number 5 the same day i ordered that package from tiawan i also ordered a package from corona ca it took fedex 11 freaking days i mean really 11 days from ca to oh and usps was able to make it from tiawan in 5! they really have problems when shit like that happens ,oh and just today i got into a pissing match because another package they have of mine since the 4th is supposed to be delivered today as per tracking it's still in illinois! tracking says on or before the 10th! before not after the lady that i could not understand couldn't understand that on or before not on or after! this particular package is coming from los angeles ca ordered another package same day same state same city los angeles via usps shipped the 4th arrived at my door on the freaking 6 th fedex you f------ing suck!!!!!!!

 – About 1 Week ago.

just like the two guys below me; my packages been sitting in alaska for over 10 days now.

they'll make excuses and say that it's going through customs when the matter of fact is...

just like the two guys below me; my packages been sitting in alaska for over 10 days now.

they'll make excuses and say that it's going through customs when the matter of fact is it hasn't even got there yet and that they have no idea where my packages are.

terrible system and customer service

 – About 1 Week ago.

just like the guy below me, my package has been "in transit" at the same place for 4 days.

picked up a week ago in nj, got to ut saturday, sitting in north salt lake ever since. ...

just like the guy below me, my package has been "in transit" at the same place for 4 days.

picked up a week ago in nj, got to ut saturday, sitting in north salt lake ever since. supposed delivery tomorrow... i guess they deliberately sit on your package if you don't pay for the premium shipping cost.

 – About 1 Week ago.

2 shipments in 2 months.

fedex attempted a next day delivery that needed a signature, it didn't show up during the delivery window they provided so when it did show, i wasn't...

2 shipments in 2 months.

fedex attempted a next day delivery that needed a signature, it didn't show up during the delivery window they provided so when it did show, i wasn't home. was told it would be available at the fedex near my house after 6:30. it wasn't. multiple trips and 2 days later they say i can finally come get the package. the lady behind the counter tells me it will take her a while to get it (with much attitude) she comes out with 5 boxes and says she can't get mine because "blah blah blah" after arguing for about two minutes and her threatening my wife under her breathe, i realized the package on the floor next to her was mine! she said she had "made a mistake" but it was fairly obvious she was trying to mess with me and my wife.

fast forward to yesterday, waiting for a 4 package shipment. fedex won't provide a delivery window. it was raining and i had to work, package was scheduled to arrive "by end of day". called and spoke to 4 people before someone was willing to ask the driver to not leave them on the step and instead of reattempting delivery hold at fedex. they only held one package. so 3 are out on a truck and one is at a facility. i get 3 calls from fedex trying to figure out where my packages are going and now, i can pick up 1 package today and the other 3 in two days....

 – About 1 Week ago.

saturday 7:51am -in transit north salt lake, ut.
saturday 7:53pm -in transit north salt lake, ut.
sunday 7:55am -in transit north salt lake, ut.
monday 4:35am -in transit north salt...

saturday 7:51am -in transit north salt lake, ut.
saturday 7:53pm -in transit north salt lake, ut.
sunday 7:55am -in transit north salt lake, ut.
monday 4:35am -in transit north salt lake, ut.
monday 5:35am - in transit woods cross, ut (pretty much north salt lake)
tuesday 3:43am you gussed it! -in transit north salt lake, ut.

scheduled for delivery in bellingham, wa tuesday by 5pm....somehow i don't think it'll be here.

 – About 1 Week ago.

you hire anyone off the street to drive and deliver for you.

you suck!!!


i cringe when i hear i am getting a delivery from fedex....

you hire anyone off the street to drive and deliver for you.

you suck!!!


i cringe when i hear i am getting a delivery from fedex.

 – About 1 Week ago.

they attempted to deliver today during business hours im at work so i called to see if i can have it re routed to my dad's place as hes at home, they said they would charge the shipper 11.25 not...

they attempted to deliver today during business hours im at work so i called to see if i can have it re routed to my dad's place as hes at home, they said they would charge the shipper 11.25 not me but the shipper... then offered to hold it .. there pick up is in a warehouse district where no busses and i dont drive.. or leave it at my door im in an appt and someone would steal it. every option i had the guy is like nope nope so i called the shipper as i offered to pay for the extra 11.25 so they said that was ok and they would just chrge my c/c on file and they are re routing it.. but never ever will i use them again ever!!

 – About 1 Week ago.

so, after my last rant about fedex f%@king up my 2 day shipping to raleigh, they have since blown it over my house to charlotte, let it sit there for three days, before just now sending it northwest...

so, after my last rant about fedex f%@king up my 2 day shipping to raleigh, they have since blown it over my house to charlotte, let it sit there for three days, before just now sending it northwest of raleigh to greensboro for no apparent reason. it was ordered on the 4th and supposed to be here on the 7th, which was already 1 day longer than it was supposed to be. i should have just went with the free shipping. i -will- be getting my money back.

 – About 1 Week ago.

shipped a package 1900 miles in three days but refuses to ship it the last 100 for three days since....

shipped a package 1900 miles in three days but refuses to ship it the last 100 for three days since.

 – About 1 Week ago.

jerks. supplier shipped item from canada to alabama. took 3 days. sat in their warehouse for 5 days before delivering it.

not joking when i say this. they screw up more than they get...

jerks. supplier shipped item from canada to alabama. took 3 days. sat in their warehouse for 5 days before delivering it.

not joking when i say this. they screw up more than they get right. out of the last 15 things i had delivered probably one or two was right. they are always slow, inaccurate, deliver to the wrong place.... and even lie outright about the whereabouts of your packages.

ups has screwed up maybe one or two times in 20 years out of hundreds.

fedex cannot be trusted.


xyrn3

 – About 1 Week ago.

so my pacakge from verizon was supposed to be delivered today per verizon. fedex says it won't be delivered until tomorrow because it is containerized. the fed ex location is 15 minutes from the...

so my pacakge from verizon was supposed to be delivered today per verizon. fedex says it won't be delivered until tomorrow because it is containerized. the fed ex location is 15 minutes from the destination address and they won't even let me pick it up. way to beat expectations, what horrible business would sit on a package just to meet the expectation instead of delivering when it arrived to beat expectation. guess i'll be using ups or usps from now on.

 – About 2 weeks ago.

this is not a 'vent', its a simple thing people, we all live in a country(usa that is) that has weather extremes. and you know if your ordering anything overnight it has to be transported via...

this is not a 'vent', its a simple thing people, we all live in a country(usa that is) that has weather extremes. and you know if your ordering anything overnight it has to be transported via air, so why don't you at least do a pro-active thing,,such as maybe checking the pending weather conditons in say,,your three/four state vicinity? and hey,,,,save some money even, use the lesser expensive version. unless that causes you to actually think to much.

 – About 2 weeks ago.

two days after my package didn't show up (tracking seems to indicate it dropped off the planet somewhere in texas) i call back and they finally start a trace... unbelievable. starting to think...

two days after my package didn't show up (tracking seems to indicate it dropped off the planet somewhere in texas) i call back and they finally start a trace... unbelievable. starting to think i'm just never going to get the thing. could not be more pissed. will never never use fedex again.

 – About 2 weeks ago.

knocking the door or ringing the doorbell is optional. as long as they show up in your general vicinity, they feel they've done their job.

even with a sign on door asking the driver...

knocking the door or ringing the doorbell is optional. as long as they show up in your general vicinity, they feel they've done their job.

even with a sign on door asking the driver to ring the doorbell, they don't do it.

when i contacted fedex customer support, they said our doorbell was cracked and broken. when we sent pictures and video of "delivery attemp", they inform us that alert of arrival is discretionary. great.... what are we paying for?

 – About 2 weeks ago.

package was supposed to be at the hotel in huntsville by friday. now that the job is over and i have to fly home they will not change the shipping address? they said i have to have it delivered and...

package was supposed to be at the hotel in huntsville by friday. now that the job is over and i have to fly home they will not change the shipping address? they said i have to have it delivered and have the hotel ship it to me. talked to 2 different reps and couldn't understand either one. i'm using ups from now on.

 – About 2 weeks ago.

dont bother paying for overnight...theres no such service at fedex. literally the last four deliveries i had overnighted were late by up to a week. customer service was never able to explain...

dont bother paying for overnight...theres no such service at fedex. literally the last four deliveries i had overnighted were late by up to a week. customer service was never able to explain why...still waiting for refund on the last one.

 – About 2 weeks ago.

my package has been stuck in new york, and it had been stuck there for almost a week now, i ordered my product on christmas day, and it still has not arrived. this is ridiculous....

my package has been stuck in new york, and it had been stuck there for almost a week now, i ordered my product on christmas day, and it still has not arrived. this is ridiculous.

 – About 2 weeks ago.

my package was supposed to be here yesterday, friday. but no one was home so it was not left. i know this because i checked the tracking info and it said customer was not available. i checked the...

my package was supposed to be here yesterday, friday. but no one was home so it was not left. i know this because i checked the tracking info and it said customer was not available. i checked the front door to my apartment complex but i couldn't find a note anywhere, not there or my apartment door. today they attempted to deliver again but could not get into my apartment complex because it is a saturday and it was closed. i waited all day for my package and nothing. so i checked the tracking but to find that it was attempted again but same problem, customer not available. but his time, they left a note which said that this was the delivery mans 2nd attempt at delivering they package. also it had an option where i could sign so they could leave my package at the apartment front door. if the delivery guy only gave me this note yesterday, friday, i would have been able to sign it and pick it up at the apartment front door today, saturday. but no, he decided not to leave a note on friday but for some reason he did today. if he wasn't too fuxin lazy to leave a note yesterday i would have my package today. but no, i have to wait til tuesday now because fedex home delivery doesn't deliver on sunday or monday. i have to wait an extra 5 days to get my package? fedex is terrible, i'd rather have usps, although slow, who's workers are reliable and also they have access to my apartment complex.

 – About 2 weeks ago.

waited all day for them to just pretend like they attempted delivery. people aren't stupid! an "attempt" means either a knock or pressing the doorbell...neither of which happened! get your...

waited all day for them to just pretend like they attempted delivery. people aren't stupid! an "attempt" means either a knock or pressing the doorbell...neither of which happened! get your shit together!

 – About 2 weeks ago.

package "out for delivery" at 7:30 this morning. cruised around my city for eight hours before "weather disruption." 1/4" of snow. i could walk to the goddamned depot from my...

package "out for delivery" at 7:30 this morning. cruised around my city for eight hours before "weather disruption." 1/4" of snow. i could walk to the goddamned depot from my house. after an hour on hold, it turns out they don't work monday (?!), which is why they propose to get me my package on tuesday. yes, a quarter inch of snow caused a three-day ship delay. i asked if they could hold it for me and they said sure, you can pick it up wednesday. miserable f%@king failure.

 – About 2 weeks ago.

literally a quarter inch of f%@king snow. absolute c*nts...

literally a quarter inch of f%@king snow. absolute c*nts

 – About 2 weeks ago.

new graphics card was supposed to be delivered by end of day today. package was flown over my town by about 150 miles yesterday, dropped off in charlotte. no new updates since yesterday afternoon. now...

new graphics card was supposed to be delivered by end of day today. package was flown over my town by about 150 miles yesterday, dropped off in charlotte. no new updates since yesterday afternoon. now it's looking like i'll be waiting until monday at the earliest, just in time to go back to work. their site is citing that they had mass delays in memphis, which has nothing to do with my package. just another excuse to drop the ball on everyone's packages and still not have to bear responsibility or honor money back guarantees!

 – About 2 weeks ago.

fedex can lick my #*%^#^*#^%...

fedex can lick my #*%^#^*#^%

 – About 2 weeks ago.

i paid to have my passport sent to me on saturday. only to find out they cant give it to me til monday and they want to charge me more to get it on monday early. i have a family emergency that...

i paid to have my passport sent to me on saturday. only to find out they cant give it to me til monday and they want to charge me more to get it on monday early. i have a family emergency that requires that passport. and they have literally given me the run around and first said yes i would get it today to no i won't. so f%@k fedex.

 – About 2 weeks ago.

one guy is alked out the car, looked at the gate, gave up and left. smh...

one guy is alked out the car, looked at the gate, gave up and left. smh

 – About 2 weeks ago.

i was on an expensive medication that i had to take daily to cure my hep c.
i had to take it once a day everyday. when a delivery was scheduled with fedex, i had to take the day off from work...

i was on an expensive medication that i had to take daily to cure my hep c.
i had to take it once a day everyday. when a delivery was scheduled with fedex, i had to take the day off from work because i had to sign for it.
i had a scheduled delivery for wednesday. took the day off and sat at home waiting for the delivery to come. 5 oclock rolls around and nothing, so i call the person that sent it, asking if they had sent it. sure enough, they did, so i called fedex support, which is pretty much worthless... they couldnt find it although according to tracking it was supposed to be on the truck for delivery.
needless to say, i didn't get it! i had to take the next day off from work and wait for it to come. it finally showed up, but fedex didn't give a rats ass, i had to take two days off because of their mistake!
yesterday, i was supposed to receive a package that has to be signed for upon delivery. same thing! i saw the fedex truck go right by my house! are these guys for real? how can they stay in business with such crappy customer service??

 – About 2 weeks ago.

fedex also treats there employees like crap (possibly why they don't give a crap). people are just numbers to fedex...numbers that they only want if it is going to increase the all mighty profit....

fedex also treats there employees like crap (possibly why they don't give a crap). people are just numbers to fedex...numbers that they only want if it is going to increase the all mighty profit. employees? well, they are just a cost that goes on the budget. no funding for any christmas/office celebrations this year. hiring and ot freeze (even though they have made huge profits) so offices are severely understaffed and overwhelmed.

 – About 2 weeks ago.

for last several weeks (including the christmas season where i was expecting packages nearly daily), fedex has refused to deliver, citing "icy conditions" of my driveway. funny, ups and the...

for last several weeks (including the christmas season where i was expecting packages nearly daily), fedex has refused to deliver, citing "icy conditions" of my driveway. funny, ups and the usps have delivered many packages during that same time frame, without issue.

 – About 2 weeks ago.

after sitting at home all day on a friday waiting for a package containing expensive computer equipment that i needed for the weekend, i check the tracking online to see that they attempted delivery...

after sitting at home all day on a friday waiting for a package containing expensive computer equipment that i needed for the weekend, i check the tracking online to see that they attempted delivery but said i wasn't home!!! at the time of the alleged attempted delivery i was in my living room waiting for a doorbell or a knock. but there was nothing! not even the sound of a truck outside. of course customer service is completely powerless and of course there is no weekend delivery and they cannot hold it a fedex location for me to pickup and of course they will not refund the expedited shipping i paid for. i think it was just the end of the day on a friday and the driver just said screw it and never even attempted delivery. and after ruining my weekend customer service blithely told me to have a nice weekend. we are at the mercy of this horrible, useless company known as fedex.

 – About 2 weeks ago.

was suppose to be shipped on december 29th (2016). and suppose to be delivered on january 3rd (2017) fedex changed shipping date to january 3rd. delivery on january 6th. shipment started at...

was suppose to be shipped on december 29th (2016). and suppose to be delivered on january 3rd (2017) fedex changed shipping date to january 3rd. delivery on january 6th. shipment started at bentonville, ar, then it went to savannah, ga, then to jacksonville, fl. i am here in colorado springs (the opposite direction). it left jacksonville, fl,then to ellenwood, ga, then to concodia, mo, then to kansas city, mo, then to aurora, co. it got to henderson, co at 12:38 am thursday night (which is an hour away from me. so today at 6:00 pm (6th) all of a sudden tracking say's pending. so i called and i was told that it will arrive in colorado springs tomorrow (saturday) and he say's but we are closed. so now i have to wait until monday (9th). but will i really get it? and what is the package going to look like. needless to say i am very, very upset. will not be using fedex ever again if i can help it.

 – About 2 weeks ago.

you know fedex sucks when your package is out for delivery for 9 hours, coming from a few minutes away, and suddenly the tracking says the scheduled delivery is "pending" instead of the...

you know fedex sucks when your package is out for delivery for 9 hours, coming from a few minutes away, and suddenly the tracking says the scheduled delivery is "pending" instead of the previous schedule for delivery by the end of the day.

 – About 2 weeks ago.

my stuff was supposed to arrive yesterday, so after it didn't arrive then i was sure it would come today, but guess what? it didn't. the tracking has said "on truck for delivery" for...

my stuff was supposed to arrive yesterday, so after it didn't arrive then i was sure it would come today, but guess what? it didn't. the tracking has said "on truck for delivery" for 2 days now. wtf is the asshole driver doing? i hope he dies in an accident. after my shit is delivered of course, if it every gets f%@king delivered. f%@k you fedex, your service is garbage. you can all eat dicks and die. now i have to go an entire weekend without a computer because you don't provide the service that we pay for. f%@k you all.

 – About 2 weeks ago.

this is just a ridiculous amount of "service disruption" in this part of the country for a lousy two inches of snow on the ground. i couldnt build a snowman with what's out there but fedex...

this is just a ridiculous amount of "service disruption" in this part of the country for a lousy two inches of snow on the ground. i couldnt build a snowman with what's out there but fedex operations slammed to a complete halt. and this after closing down for two three day weekends in a row and gumming up the whole system with late deliveries. just d*mned angry about this

 – About 2 weeks ago.

fedex sucks because they passed my city by about 300 miles, because the damn driver was too lazy to stop. seriously? i could of had my package days ago, now they haven't moved since, it's a...

fedex sucks because they passed my city by about 300 miles, because the damn driver was too lazy to stop. seriously? i could of had my package days ago, now they haven't moved since, it's a 2hr drive, and i've been waiting for 3 days, wtf fedex?

 – About 2 weeks ago.

fedex sucks because they passed my city by about 300 miles, because the damn driver was too lazy to stop. seriously? i could of had my package days ago, now they haven't moved since, it's a...

fedex sucks because they passed my city by about 300 miles, because the damn driver was too lazy to stop. seriously? i could of had my package days ago, now they haven't moved since, it's a 2hr drive, and i've been waiting for 3 days, wtf fedex?

 – About 2 weeks ago.

f%@k ups my package was supposed to be here today not f%@king this monday but to f%@king day. there's "inclement weather" no the f%@k there isn't it's damn sunshine outside f%@k...

f%@k ups my package was supposed to be here today not f%@king this monday but to f%@king day. there's "inclement weather" no the f%@k there isn't it's damn sunshine outside f%@k ups

 – About 2 weeks ago.

i have been an account holder for years. they did not deliver fedex one priority overnight package (within canada) because they did not "see" the house. it has taken me two hours, three phone...

i have been an account holder for years. they did not deliver fedex one priority overnight package (within canada) because they did not "see" the house. it has taken me two hours, three phone calls and multiple emails to get my refund.

each time i contacted them, even though they had my account number, they did not have any information about the account address, contact email or phone number, so i had to give it to the rude and patronizing agent each time.

i can't believe that they manage to stay in business when they are this inept and disrespectful of the customer. needless to say, i am closing my account.

 – About 2 weeks ago.

i made an overnight order that went out tuesday, so it had a scheduled date from fedex on wednesday by 8. it snowed a couple of inches so they were unable to deliver that day. that's fine but the...

i made an overnight order that went out tuesday, so it had a scheduled date from fedex on wednesday by 8. it snowed a couple of inches so they were unable to deliver that day. that's fine but the next day it was out for delivery and something else happened.

this was a direct signature package, so of course i'm sitting at home waiting for 2 days now. we're coming up on the 3rd day and all i've been told by fedex is that the package has been involved with weather problems. um, the snow was so light that it almost all was melted the day after it snowed.

not only that but the item is from straighttalk and they are telling me they don't have the order on file even though i have an email from them and their name on my card statement page. of course, my order shows up when i enter my information on their tracking page so i'm not giving them the wrong information. i'm so tired of this order, i wish i could just initiate a chargeback or something and will see if i can do that and just have the item sent back instead of waiting for it here.

 – About 2 weeks ago.

i understand there there could be delay due to the weather and recent holidays, but what's strange is that i have two packages coming from the same warehouse at the same time, yet one package was...

i understand there there could be delay due to the weather and recent holidays, but what's strange is that i have two packages coming from the same warehouse at the same time, yet one package was delivered to me in california two days ago and the other is stuck in utah now with a "pending" delivery date. shouldn't they be delivered on the same vehicles at the same time?

 – About 2 weeks ago.

i ordered a package on monday that shipped out on tuesday afternoon, next day priority service. it got stuck in a snow storm which is fair. it finally arrived in edmonton yesterday morning from the...

i ordered a package on monday that shipped out on tuesday afternoon, next day priority service. it got stuck in a snow storm which is fair. it finally arrived in edmonton yesterday morning from the other side of canada. and it sat in the sort facility all day. it's still there now, i'm not sure i'll get my package today even though it's 18 miles away at the airport.... fedex blows!

 – About 2 weeks ago.

fedex has never given me a problem before. i've ordered so much stuff off of amazon last month and the products would come promptly within two days. i'm not sure what happened but i ordered a...

fedex has never given me a problem before. i've ordered so much stuff off of amazon last month and the products would come promptly within two days. i'm not sure what happened but i ordered a glow kit from abh and they use fedex.... package shipped december 29th and on the day of delivery it still said in transit. i went back to abh and clicked under 'your orders' and there's nothing there..... fedex still has my delivery date set to pending.... i emailed them and they still haven't emailed back with a direct answer.

 – About 2 weeks ago.

this is wyoming. we don't have snow days. bring me my package or let me come pick it up! ...

this is wyoming. we don't have snow days. bring me my package or let me come pick it up!

 – About 2 weeks ago.

i paid them 10 f%@king dollars to get a laptop to me within a 2 hour window one whole business day after the original guarantee date.

delivery was not attempted today and now they're...

i paid them 10 f%@king dollars to get a laptop to me within a 2 hour window one whole business day after the original guarantee date.

delivery was not attempted today and now they're making me file my own goddamn claim to get my $10 back.

i will do a chargeback for that you motherf%@kers.

 – About 2 weeks ago.

fedex sucks because i say at work for an extra 2 hours for the package to just return to the shipping center it had left 12 hours earlier. thanks ...

fedex sucks because i say at work for an extra 2 hours for the package to just return to the shipping center it had left 12 hours earlier. thanks

 – About 2 weeks ago.

package has been sitting at location facility for 2 days and flagged as "pending".
wtf was picked up on time but has yet to leave the facility, was supposed to deliver yesterday.

package has been sitting at location facility for 2 days and flagged as "pending".
wtf was picked up on time but has yet to leave the facility, was supposed to deliver yesterday.

shipping from 5 hours away so should not take three days!

 – About 2 weeks ago.

fedex said my package was delivered at 12:00 i have been at home all day with the door open and the screen locked so i could see him/her pull up nothing came .
last week i order something very...

fedex said my package was delivered at 12:00 i have been at home all day with the door open and the screen locked so i could see him/her pull up nothing came .
last week i order something very exspensive and my neigboor came and ring my door at 10:00 at night saying they dropped it off at his door . they can't even get the right house let alone even come to more door on the next. i hate companies the use fedex

 – About 2 weeks ago.

sat around all day waiting for my package because it said it was "on the truck for delivery as of 8:00am". package never came. guess i'll wait around all day tomorrow again. ...

sat around all day waiting for my package because it said it was "on the truck for delivery as of 8:00am". package never came. guess i'll wait around all day tomorrow again.

 – About 2 weeks ago.

okay so i ordered a rifle scope for my mosin nagant, the item took 4 days to ship then 4 days after that to get in my state, and now it's delayed because weather, but usps and ups are shipping...

okay so i ordered a rifle scope for my mosin nagant, the item took 4 days to ship then 4 days after that to get in my state, and now it's delayed because weather, but usps and ups are shipping just fine through the supposedly bad weather!!! (btw it's because a possible chance of freezing rain)

 – About 2 weeks ago.

same thing as everyone else. waited until 8 pm. looked at tracking said that delivery was attempted at 7 pm. i was just the door at 7. i checked for tag none. this guy did not even come here at all....

same thing as everyone else. waited until 8 pm. looked at tracking said that delivery was attempted at 7 pm. i was just the door at 7. i checked for tag none. this guy did not even come here at all. usps is better than this.

 – About 2 weeks ago.

after multiple confusing door tags my package is now available to pick up in a town 25 miles away. thanks!...

after multiple confusing door tags my package is now available to pick up in a town 25 miles away. thanks!

 – About 2 weeks ago.

fedex pretended to attempt delivery when i was sitting next to my door waiting for them to knock. unless their delivery people are wizards trained in the art of erasing memories after they've...

fedex pretended to attempt delivery when i was sitting next to my door waiting for them to knock. unless their delivery people are wizards trained in the art of erasing memories after they've arrived, there was no delivery person. they then proceeded to repeatedly lie to me about it. fedex, everyone!

 – About 2 weeks ago.

ordered on jan 1. package sat in new jersey until just now when it finally started moving. was originally supposed to arrive here tomorrow, then updated to saturday (before it even started moving it...

ordered on jan 1. package sat in new jersey until just now when it finally started moving. was originally supposed to arrive here tomorrow, then updated to saturday (before it even started moving it had already changed). after reading about how much service blows for everyone else here lately i'm not holding my breath for saturday delivery...

 – About 2 weeks ago.

here it is another day my package hasn't showed up ...

here it is another day my package hasn't showed up

 – About 2 weeks ago.

i have 1 package with fedex for over a month, the last 10 days in the same fedex facility. can get my money back, neither the delivery or the money i paid for the transport. how bad can this be? i...

i have 1 package with fedex for over a month, the last 10 days in the same fedex facility. can get my money back, neither the delivery or the money i paid for the transport. how bad can this be? i wonder what can i do? no one seems to care

 – About 2 weeks ago.

their tracking is so off it's not even funny. for some reason my package was marked as "in transit" from sacramento for over 3 days! then on the day it was suppose to arrive 1/4/2016 it...

their tracking is so off it's not even funny. for some reason my package was marked as "in transit" from sacramento for over 3 days! then on the day it was suppose to arrive 1/4/2016 it still hadn't made it to the fedex center in my town. if i go back to track my order online the delivery date just says "pending" now... great. going to avoid fedex from here on out. i even ordered a another package at the same time from all the way across the country and it shipped way faster using us postal service. fedex is a joke as far as i'm concerned.

 – About 2 weeks ago.

these clowns. the company i ordered from said they gave it to fedex on 12/22. fed ex didn't do anything with it till 12/29. clearly they took a whole week off on vacation i guess. then it sits...

these clowns. the company i ordered from said they gave it to fedex on 12/22. fed ex didn't do anything with it till 12/29. clearly they took a whole week off on vacation i guess. then it sits until january 3rd.

this is ridiculous. the delivery date keeps getting pushed back. was the 3rd then the 5th now it's the 6th. you suck fedex




 – About 2 weeks ago.

ordered a $220 pc steering wheel, first i had issue with the seller delaying the arrival by 12 days. then he gives it to fedex... i have been waiting since the 16th of last year to receive the...

ordered a $220 pc steering wheel, first i had issue with the seller delaying the arrival by 12 days. then he gives it to fedex... i have been waiting since the 16th of last year to receive the package.

 – About 2 weeks ago.

trying to locate a fedex drop off box or a fedex office in nyc. their map system is poor. absence of cross streets in addresses and a difficult to work map navigation means unnecessary extra...

trying to locate a fedex drop off box or a fedex office in nyc. their map system is poor. absence of cross streets in addresses and a difficult to work map navigation means unnecessary extra minutes trying to figure out where to go.

 – About 2 weeks ago.

this is messed up so every time when it gets to the date of the delivery it always changes i've been waitin on my package since dec 27 and it's now jan 4 and now they're tellin me that it...

this is messed up so every time when it gets to the date of the delivery it always changes i've been waitin on my package since dec 27 and it's now jan 4 and now they're tellin me that it should arrive jan 9 this is ridiculous man this will never happen again i swear

 – About 2 weeks ago.

i have a very expensive package with pieces to a wedding dress.this was a express overnight shipment.my package still says picked up in tampa and hasnt been scanned since yesterday when it was picked...

i have a very expensive package with pieces to a wedding dress.this was a express overnight shipment.my package still says picked up in tampa and hasnt been scanned since yesterday when it was picked up.i dont think anyone would steal wedding dress pieces.ive never had a problem with them.they have always had stellar awesome service.but i called this morning a woman assured me she saw it scanned in orlando,and was on its way to me east coast.now theyre telling me they dont know where it is.i pay alot for overnight.these are supposed to be protected overnight,as promised on website.important shipments.i dont understand how they cant find mine.im going to lose my job because of this.i dont understand.never had anything like this happen before.i have a really nice caseworker looking for it,and they are very nice employees.but i dont understand why i was assured it was found in orlando this morning.and on its way by the 1-800# then told they cant find it.im so frustrated.these are irreplaceable handmade sequinned beading specially made for a mermaid wedding gown.im so freaking out.a express should be a priority.

 – About 2 weeks ago.

package has been at standsted airport 3 times after visiting charles de gaulle twice. estimated delivery was today (melbourne, australia) and it is still in france....

package has been at standsted airport 3 times after visiting charles de gaulle twice. estimated delivery was today (melbourne, australia) and it is still in france.

 – About 2 weeks ago.

oh, so the day that you guys estimated package arrival dates was also a day that was actually a holiday? in my line of work, if i told a customer that their product was arriving that day and then took...

oh, so the day that you guys estimated package arrival dates was also a day that was actually a holiday? in my line of work, if i told a customer that their product was arriving that day and then took i vacationed instead of delivering it, i would have people asking me - no, yelling at me, that i shouldn't have given such an improper estimation. this seems to be the real mistake here. furious that i was at home all day just to find this out now.

 – About 2 weeks ago.

my neighbor tells me fedex truck was in parking lot of complex on sat 31st, sat for a few then left, and updated my tracking to "delivery exception". ...

my neighbor tells me fedex truck was in parking lot of complex on sat 31st, sat for a few then left, and updated my tracking to "delivery exception".

 – About 2 weeks ago.

updated my delivery date to thursday now after telling me on phone "problems" at fedex ground turned out to be because of their extra day off. now they are"behind because of their holiday...

updated my delivery date to thursday now after telling me on phone "problems" at fedex ground turned out to be because of their extra day off. now they are"behind because of their holiday on tuesday". for real that's what they said.

 – About 2 weeks ago.

hey fedex screw you, 2-day shipping has now turned into 9-day shipping, usps is faster than you, im sitting on a grand of stuff and you are sitting on two weeks worth of mail, come on!!!!!! i worked...

hey fedex screw you, 2-day shipping has now turned into 9-day shipping, usps is faster than you, im sitting on a grand of stuff and you are sitting on two weeks worth of mail, come on!!!!!! i worked at ups and still managed to get stuff delivered faster than you, hell my dog can run faster than your trucks, you obviously have a lot of pissed of people here below me with the same issues, pull you head out of your *** and wake up, obviously deadlines don't mean shit to you, also you somehow avoid claims by saying it the shippers fault (original shipper) last time i checked you were the shipper, come on!

 – About 2 weeks ago.

ordered a jacket online last wednesday and was told it would be here by sat the 31st.. they missed that and sunday it arrived at the hub here in ga. been sitting in the damn hub for 3 days straight...

ordered a jacket online last wednesday and was told it would be here by sat the 31st.. they missed that and sunday it arrived at the hub here in ga. been sitting in the damn hub for 3 days straight and now they tell me it might be delivered tomorrow. i have a pretty good mind to refuse the package and make them send it back to the seller and demand a refund. and tell them i will not do business with them if they use fedex to deliver anything to me.

 – About 2 weeks ago.

fedex delivered my package to someone else and washed their hands of the mistake. it was $750 of computer parts. their drivers are idiots....

fedex delivered my package to someone else and washed their hands of the mistake. it was $750 of computer parts. their drivers are idiots.

 – About 2 weeks ago.

why is fedex ground taking an extra day off for new years? really? no delivery on tuesday the 3rd. stupid!!!!...

why is fedex ground taking an extra day off for new years? really? no delivery on tuesday the 3rd. stupid!!!!

 – About 2 weeks ago.

what the f%@k? need carparts asap and my shipping label was created almost a week ago i could have f%@king driven to ohio and back if i knew i'd have to wait this long for 2-3 day shipping. ...

what the f%@k? need carparts asap and my shipping label was created almost a week ago i could have f%@king driven to ohio and back if i knew i'd have to wait this long for 2-3 day shipping.

 – About 2 weeks ago.

i received a text from fed ex stating they would be delivering my windshield the following day , i needed to be there to inspect and sign for it. the following day after not leaving the house all day...

i received a text from fed ex stating they would be delivering my windshield the following day , i needed to be there to inspect and sign for it. the following day after not leaving the house all day at 8:30 at night i called fedex to see if they were still coming. the employee i spoke with said said it was in tx. i live in mi. i looked on line and it showed it left tx, was scanned in tn, was scanned in perrysburg, oh, and was in route to its final destination, jackson, mi. that was december 31,2016. it's january 3rd and i spoke with an employee today that said it hasn't been scanned since tx, and she would put a trace on it. it's a windshield in a crate, not a shoebox. it's apparently lost. i'm assuming when it's found it will be damaged after riding around for 2 weeks in a semi. i will never ship with fedex again.

 – About 2 weeks ago.

if tom hanks knew how fedex has been treating me lately ,i believe he would be spiking the heads off some fed-ex employees . afterwards ,sitting them on a shelf next to wilson ,for him to have some...

if tom hanks knew how fedex has been treating me lately ,i believe he would be spiking the heads off some fed-ex employees . afterwards ,sitting them on a shelf next to wilson ,for him to have some new friends to talk to lol...i've seriously never been so disappointed and frustrated in fedex,i've been rudely ignored ,lied to 3 times now ,blown off and all customer service can do is state the obvious of where my package has been for 3 days,the lady at the counter listened to not a word i said ,completely ignored me for 20 mins to take care of a driver while i stood there patiently ,just to help me nowhere after that.the package is literally an hour from my house ,says still in transit at the same place for 3 days= 3 lies from fed-ex.apparently fed-ex on line chat ,doesn't take care of any actual mailing issues,surprise, surprise!., good ol marie ,(online chat no- help rep.),just sent me a customer service number to call ,then quickly disconnected from chat before i could even finish typing her .....thanks marie , helping me realise all of fed-ex sucks ,not just part of it,and never waste my time or money on fed-ex hostage, half assed idiotic shipping service ever again! i understand holidays ,but i do not understand fedex's methods in customer service or shipping service at all.its a crap shoot service now. i used to have more faith in fed-ex ,but after this never again ! lol nope!....btw,its funny,dhl can manage to get a package in 3 days time from hong kong to my doorstep for 17 bux.,however ,fed-ex cant seem to get a package to move from the same city in that time to deliver from an hour away from me.sadly.all this even makes usps look like a way better way to go to me now suddenly for the price

 – About 2 weeks ago.

my package is 2 hours away and its gonna take them 6 days to get it here!...

my package is 2 hours away and its gonna take them 6 days to get it here!

 – About 2 weeks ago.

my package arrived to wa rural depot in australia, 2 hours from where i live expecting to wake up and see that it is on its way to me but no it's now in china ...

my package arrived to wa rural depot in australia, 2 hours from where i live expecting to wake up and see that it is on its way to me but no it's now in china

 – About 2 weeks ago.

terrible. i was promised my package 12/31, now itll be here 1/4. apprently, home delivery is on vacation tomorrow. they are refusing to transfer me to fedex ground. bs...

terrible. i was promised my package 12/31, now itll be here 1/4. apprently, home delivery is on vacation tomorrow. they are refusing to transfer me to fedex ground. bs

 – About 2 weeks ago.

what the hell is the malfuction grove city, oh. fed-ex? why do you sit on mail for days instead of giving your customers early delivery? took a matter of hours to get from arizona to ohio ,but it...

what the hell is the malfuction grove city, oh. fed-ex? why do you sit on mail for days instead of giving your customers early delivery? took a matter of hours to get from arizona to ohio ,but it takes grove city, ohio fed-ex two days to ship and find mid-ohio? wtf

 – About 2 weeks ago.

i was supposed to receive my shipment on 12/29. when i didn't, i tracked it. supposedly, the driver had attempted to deliver and left a door tag. i called fedex and reported that i didn't get...

i was supposed to receive my shipment on 12/29. when i didn't, i tracked it. supposedly, the driver had attempted to deliver and left a door tag. i called fedex and reported that i didn't get a door tag so driver must have gone to wrong address. customer service said it would probably be delivered the next day. again i get home the next day and no delivery or door tag. i called again. i explained that the driver had to be going to wrong address. after i begged that someone tell the driver, the rep said he would do that. the next day i was home. i saw the driver pull up at the intersection i live at. i thought he was going to pull over in front of my building. he went the opposite direction. i called again and was told another driver could have my package. when i tracked it later i saw that the driver had reported he came by my place and i wasn't home so he left a door tag. the time he gave was within a few minutes of my phone call so that was my driver i saw. i called again. they offered to hold it for me. i told them i didn't pay to pick it up myself. so now my shipment is in limbo. all fedex needed to do was get hold of the driver and tell him he was going to the wrong address. if i had a choice i would never use them.

 – About 2 weeks ago.

im pissed because,theyre just sitting and waiting around,when the package has been an hour from my home for the last 2 days....i paid extra money to have it shipped faster too,the item cost me 500...

im pissed because,theyre just sitting and waiting around,when the package has been an hour from my home for the last 2 days....i paid extra money to have it shipped faster too,the item cost me 500 bucks ,and plus upgrade shipping.....to see it litterally just sit an hour away from me for 2 days is the most irritating thing ever.....shame on you fed-ex for ever doing that to any customer.....i pay strict attetion to tracking,in case this happens...cant believe fed-ex dropped the ball this time...it shouldve been here yesterday.....still not as bad as usps,but this is past ridiculous...if its that close,then deliver the damn thing already...stop slipping

 – About 2 weeks ago.

usps came first.... like lol.
...

usps came first.... like lol.

 – About 2 weeks ago.

ordered some pc parts a few days before christmas from multiple places and multiple shippers. all my packages got here by 12/27 except the for damn fedex package. it's been stuck in oh for 2 days...

ordered some pc parts a few days before christmas from multiple places and multiple shippers. all my packages got here by 12/27 except the for damn fedex package. it's been stuck in oh for 2 days and they keep updating me saying it hasn't moved. every time i have something shipped to me and there's a problem it's always fedex, it's pathetic. on top of that before it got stuck in oh it was traveling about 100 miles a day. i swear i think they are using the new fedex feet shipping method.

 – About 2 weeks ago.

i ordered a package on christmas with 2 day delivery. it was soppose to come in on the 29th, 4 days. it was shipped to a facility a state over. it has been there for 4 days just sitting there....

i ordered a package on christmas with 2 day delivery. it was soppose to come in on the 29th, 4 days. it was shipped to a facility a state over. it has been there for 4 days just sitting there.

 – About 3 weeks ago.

i ordered a package on 13 dec. it was sent out on 14 dec and it said would be delivered on 17 dec. it was on the truck for delivery on the 17th but never delivered. 18th was a sunday. 19th-21st said...

i ordered a package on 13 dec. it was sent out on 14 dec and it said would be delivered on 17 dec. it was on the truck for delivery on the 17th but never delivered. 18th was a sunday. 19th-21st said unable to deliver because of eeather, which is a lie there was nothe bad weather everyday. the 22nd just not delivered. and on the 23rd delivered at 1119 am. which i never got a package and i was right near the front door at that time and i have 2 dogs that would've started barking. i filed a claim and they have blown me off saying it was the person who sent the package responsibility to reimburse me. they are claiming it was delivered and not their mistake. today, jan 2nd, i receive a knock at the door and it is someone from down the road that had my package delivered to them by fedex. it was fedex's mistake and they could have cared less they lost my package.

 – About 3 weeks ago.

hi i orderd a package on ebay and it was sent through fed ex , this is the first time i have ever had the major misfortune of dealing with this so called company it was supposed to arrive 30th...

hi i orderd a package on ebay and it was sent through fed ex , this is the first time i have ever had the major misfortune of dealing with this so called company it was supposed to arrive 30th december 2016 before twelve pm, was switched to pending due to so called bad weather, so i phoned fed ex and three different people told me my package was definitely still arriving on the 30th december, it is now the second of january and they say it will be arriving today, how can it when it still needs to be processed through stansyed and then to my nearest city and then my home ? plus are they not shut down? diabolical service i will never allow anyone who i buy through to ship to me through fed ex again , normally i have dhl deliver and they have always been very quick aaaah!

 – About 3 weeks ago.

i live in texas. i ordered something that shipped from dallas on december 30th 2016. i received the package on december 31st but the tracking information said the package was due january 4th 2016....

i live in texas. i ordered something that shipped from dallas on december 30th 2016. i received the package on december 31st but the tracking information said the package was due january 4th 2016. dumbasses!

 – About 3 weeks ago.

fedex never delivers on time. they will arbitrarily leave notes and keep packages instead of leaving them on doorsteps. this is never a problem with usps or ups, who always meet their delivery dates....

fedex never delivers on time. they will arbitrarily leave notes and keep packages instead of leaving them on doorsteps. this is never a problem with usps or ups, who always meet their delivery dates. fedex never meets a date. they are a terrible service and i dread any time i see a company shipping something to me via fedex, because i know it will be late.

 – About 3 weeks ago.

i will never use fed ex again. i don't care if it costs more to ship by llamas, they suck. mark my words, fed ex will be gone in ten years. they can't even compete with the usps. ...

i will never use fed ex again. i don't care if it costs more to ship by llamas, they suck. mark my words, fed ex will be gone in ten years. they can't even compete with the usps.

 – About 3 weeks ago.

horrible service from fedex. waiting for a motorcycle battery to be delivered today as specified on the tracking. suddenly its changed to pending. wtf... last year fedex lost an appliance part. ...

horrible service from fedex. waiting for a motorcycle battery to be delivered today as specified on the tracking. suddenly its changed to pending. wtf... last year fedex lost an appliance part. never was located and it was a huge hassel for me to get replaced. never have a problem with usps and ups.

 – About 3 weeks ago.

a fed ex package was due to arrive today 12/31/2016 and now the tracking number shows it will not be here until 1/5/2017. how can it suddenly take that much longer when it was clearly scheduled for...

a fed ex package was due to arrive today 12/31/2016 and now the tracking number shows it will not be here until 1/5/2017. how can it suddenly take that much longer when it was clearly scheduled for arrival. no explanation!

 – About 3 weeks ago.

shipped package from california to florida on 12-24-16. package still shows it in california 7 days later!!! hasn't moved from the local fedex distribution facility. called fedex but they never...

shipped package from california to florida on 12-24-16. package still shows it in california 7 days later!!! hasn't moved from the local fedex distribution facility. called fedex but they never give you any answers. what a joke!

 – About 3 weeks ago.

fedex 2day shipped on 12/29/2016 and scheduled to arrive on 1/3/2017??? how is that 2day??? more like fedex 4day!!! usps priority mail would get here faster foe way less. that is so lame!!! fedex...

fedex 2day shipped on 12/29/2016 and scheduled to arrive on 1/3/2017??? how is that 2day??? more like fedex 4day!!! usps priority mail would get here faster foe way less. that is so lame!!! fedex sux!!!

 – About 3 weeks ago.

tracking told me package would arrive today (12/31/16). waited all day for it because i had to sign for it. at 1:50pm i received an email that there was and exception and that customer wasn't...

tracking told me package would arrive today (12/31/16). waited all day for it because i had to sign for it. at 1:50pm i received an email that there was and exception and that customer wasn't home. my wife and i were both home. the tracking said driver tried to deliver at 1:38pm.

i checked and the doorbell worked. my dog barks when she hears someone drive in the driveway. she really barks when she hears someone walk on the wood deck that leads to the door. and if the doorbell rings she barks even more.

i have missed shipments before, don't remember if it was ups or fedex, but when no one answered they would leave a message on the door. nothing this time.

i figure the driver wanted to get home early and skipped my delivery.

other times when fedex delivers i have to search all over to find where they put it. once they leaned it against the garage overhead door so if i were to leave with my truck i could back over it.

i hate fedex.

 – About 3 weeks ago.

my package departed at 11:30 yesterday and it is 12:20 pm and it hasnt gone anywhere ...

my package departed at 11:30 yesterday and it is 12:20 pm and it hasnt gone anywhere

 – About 3 weeks ago.

f%@k fedex. everyone use ups. fedex is dysfunctional....

f%@k fedex. everyone use ups. fedex is dysfunctional.

 – About 3 weeks ago.

i have been waiting for a package that was paid for and scheduled to be delivered yesterday. fedex rescheduled the delivery date to today last night then when i checked this morning, it got bumped to...

i have been waiting for a package that was paid for and scheduled to be delivered yesterday. fedex rescheduled the delivery date to today last night then when i checked this morning, it got bumped to next tuesday! this happens often with fedex. boycott fedex! even the usps is more reliable than them!

 – About 3 weeks ago.

you will have to miss a whole day of work just to receive a package... then after all the attempts have been made, you will need to travel miles just to pick it up... this company need more options...

you will have to miss a whole day of work just to receive a package... then after all the attempts have been made, you will need to travel miles just to pick it up... this company need more options for delivering and picking up packages.

 – About 3 weeks ago.

been waiting for a package that's been bouncing from tennesse to california. the delivery date has been rescheduled 4 times.currently, it's at my local facility which is about 6 miles away....

been waiting for a package that's been bouncing from tennesse to california. the delivery date has been rescheduled 4 times.currently, it's at my local facility which is about 6 miles away. apparently, it'll take fedex 4 days to take it the last six miles. i plan on crapping on the the vendor (in the form of their review) as i know that working with fedex is pointless.

 – About 3 weeks ago.

fedex delivered our furniture to the wrong address two miles away and refused to pick it up and redeliver it! the fedex rep named priscilla ( i bet she gave me a phony name, since she wouldn't...

fedex delivered our furniture to the wrong address two miles away and refused to pick it up and redeliver it! the fedex rep named priscilla ( i bet she gave me a phony name, since she wouldn't give me her last name) insisted that it was the shipper's error or--get this-- my error. the shipper sent me his fedex order and clearly it was accurate, so fedex processed it inaccurately. we had to go to a strange apartment and ask for our furniture. luckily it was an honest family and they gave it to us. we get it home and it's damaged. fedex says that since we had opened the shipping material that they wouldn't pay for damages. how crazy is that? finally, six months later, we get a follow up phone call asking if we got the furniture.

fedex is the most irresponsible shipper there is.

 – About 3 weeks ago.

ordered my package on dec 23rd. shipped out dec 26th from texas, paid for 3 day shipping, package was estimated to arrive jan 3rd, then estimated to arrive 12/30/16, and on 12/30/16, it was changed...

ordered my package on dec 23rd. shipped out dec 26th from texas, paid for 3 day shipping, package was estimated to arrive jan 3rd, then estimated to arrive 12/30/16, and on 12/30/16, it was changed back to jan 3rd. package is currently 250mi away, and it will take 4 more days.

 – About 3 weeks ago.

fedex is slow as hell! they usually come early but they're slacking off now. ...

fedex is slow as hell! they usually come early but they're slacking off now.

 – About 3 weeks ago.

yes they pulled the same delivery date changed to the next day on me . i was told a signature was required and waited all day and was texted at the end of the day it was changed to the next day. my...

yes they pulled the same delivery date changed to the next day on me . i was told a signature was required and waited all day and was texted at the end of the day it was changed to the next day. my whole day ruined waiting on their terrible service. i called to complain and was told they didn't see any text saying the delivery was for the day before and said they were sorry , they could care less . ups never pull a loft attitude like this sorry delivery service. love to see them go out of business. this was not the first time they pulled crap like this to me as to others l see.

 – About 3 weeks ago.

fedex f%@king sucks!!!!! everyday the estimated delivery changes to the next day and i know it would have already been here if i used usps. i'm getting very tired of telling my dad that his...

fedex f%@king sucks!!!!! everyday the estimated delivery changes to the next day and i know it would have already been here if i used usps. i'm getting very tired of telling my dad that his christmas present isn't here yet. ridiculous his package is a entire week late. unbelievable.

 – About 3 weeks ago.

"two delivery attempts have been made" i was home yesterday all day and today and i did not hear anyone nor did i get a note. this is a birthday present that is gonna be delayed cuz of fedex...

"two delivery attempts have been made" i was home yesterday all day and today and i did not hear anyone nor did i get a note. this is a birthday present that is gonna be delayed cuz of fedex idiot's who are too lazy to walk to my door.

 – About 3 weeks ago.

was waiting for a package from quebec to ontario, said delivery was scheduled 12/29 by end of day. waited all day to make sure i didnt miss the fedex guy and at 7:30 pm my tracking updated to...

was waiting for a package from quebec to ontario, said delivery was scheduled 12/29 by end of day. waited all day to make sure i didnt miss the fedex guy and at 7:30 pm my tracking updated to "pending" and delivery date was no longer available. not sure when im going to get my package now. i have things to do not home all the damn day for fedex.

 – About 3 weeks ago.

package shipped 12/22 - arrived at sorting facility 12/23
12/29 - wondering if package will ever make it out
i would think with all the money they have invested in their systems to tell...

package shipped 12/22 - arrived at sorting facility 12/23
12/29 - wondering if package will ever make it out
i would think with all the money they have invested in their systems to tell their drivers they are taking to long interacting with a customer at a location, they would have put something in to tell the sorters to look around for a package that has been rolling around in the same facility for 6 days. well hopefully sometime in january i will receive a scheduled delivery date and my package with 100's of foot prints all over it.

 – About 3 weeks ago.

paid $47 for 'guaranteed' next day delivery by 10:30 am. time sensitive documents and the person receiving had to take day off from work to wait for them. package never arrived. fedex said...

paid $47 for 'guaranteed' next day delivery by 10:30 am. time sensitive documents and the person receiving had to take day off from work to wait for them. package never arrived. fedex said due to weather. checked weather and it was absolutely clear all the way to destination. packaged finally arrived a day late. documents no good now and i'm out $47 and receiver out a day's pay. how do they get away with this? will use usps next time.

 – About 3 weeks ago.

my package from california has been delayed to the next day three days in a row. the worst part is it's in my state and in my city. how on earth can a barcode be unreadable 3 days in a row?...

my package from california has been delayed to the next day three days in a row. the worst part is it's in my state and in my city. how on earth can a barcode be unreadable 3 days in a row?

 – About 3 weeks ago.

i waited two weeks for them to deliver a package that was shipped from a place only 6 hours away from me wtf!!!!!...

i waited two weeks for them to deliver a package that was shipped from a place only 6 hours away from me wtf!!!!!

 – About 3 weeks ago.

ship date:
fri 12/23/2016
scheduled delivery:
pending
no scheduled delivery date available at this time.
was scheduled for 12/28 now shows pending on a 2day delivery. in...

ship date:
fri 12/23/2016
scheduled delivery:
pending
no scheduled delivery date available at this time.
was scheduled for 12/28 now shows pending on a 2day delivery. in transit from memphis from 12/24 to the louisville metro area. no adverse weather this way.

 – About 3 weeks ago.

according to tracking, delivery will not be attempted d/t weather. my package has supposedly been on the truck since 8:55 am. the rationale is that my package can't be delivered today d/t...

according to tracking, delivery will not be attempted d/t weather. my package has supposedly been on the truck since 8:55 am. the rationale is that my package can't be delivered today d/t weather, but i received a different package from fed ex earlier in the same day. the weather excuse was applied around 8pm. i called cs at 7:30 and was told it would still be delivered. whenever cs tried to contact the local distribution center they hung up on him. i filed a complaint against the local center. unacceptable 😖

 – About 3 weeks ago.

ordered a package on the 22nd and told it would've been here by the 27th, then changed to the 28th, now it's 2hours away and says pending... really......

ordered a package on the 22nd and told it would've been here by the 27th, then changed to the 28th, now it's 2hours away and says pending... really...

 – About 3 weeks ago.

i will never buy anything that uses fedex! they have 5 pkgs. and everyday the delivery changes to the next day! they are rude as hell and try to blame usps. it hasn't made it to the post office...

i will never buy anything that uses fedex! they have 5 pkgs. and everyday the delivery changes to the next day! they are rude as hell and try to blame usps. it hasn't made it to the post office cause the first pkg. i ordered arrived in the same city 6 days in a row! finally after 7 days it finally went to the post office! they act like you have no patience and you're stupid! well i made an order the 19th( 3 day shipping) and it's the 28th and none of my stuff is here! i get an update for the next day and get excited only the find out it's going to be another day! been like this for a week! shame on you fedex!!!! you guys suck!!

 – About 3 weeks ago.

package in town 3:58pm in orlando,12-28- 2016,rescheduled from 12-31-2016 until 01-03-2016,3 miles away...got off phone after 5 minutes of bullshit about transfer to usps...6 days to go 3...

package in town 3:58pm in orlando,12-28- 2016,rescheduled from 12-31-2016 until 01-03-2016,3 miles away...got off phone after 5 minutes of bullshit about transfer to usps...6 days to go 3 miles...absolutely ridiculous..smart post should be slow post

 – About 3 weeks ago.

fedex is terrible, package arrived in sacramento on monday. two hours aways from where i live. and it won't make it here till tomorrow (thursday) since, there hasen't been a tracking update....

fedex is terrible, package arrived in sacramento on monday. two hours aways from where i live. and it won't make it here till tomorrow (thursday) since, there hasen't been a tracking update.

 – About 3 weeks ago.

fyi fedex home delivery took the 26 & 27 off ...

fyi fedex home delivery took the 26 & 27 off

 – About 3 weeks ago.

sent last monday tracking goes blank on wednesday seven days later still no delivery still no new info via tracking. the package has been in town for seven days still delivery is pending

sent last monday tracking goes blank on wednesday seven days later still no delivery still no new info via tracking. the package has been in town for seven days still delivery is pending

 – About 3 weeks ago.

fedex has been holding my package in chicago area since december 20 and can't provide any updates. each time i call to get update the station does not answer the trace departments call. they said...

fedex has been holding my package in chicago area since december 20 and can't provide any updates. each time i call to get update the station does not answer the trace departments call. they said on december 24 it would deliver december 27 but apparently home delivery drivers took extra vacation/holiday days off the 26th and 27th so package went to pending and no update available at 6 pm last night. i stil have no update. this was my moms christmas gift ordered on the 15th which was plenty sufficient time to ship and receive. i ordered another to be sent directly to her last night and company covered overnight shipping. but that one may never get there either! they can't officially claim a lost package yet since fedex won't update this original package as leaving one of their facilities. i'm now out $400. f%@k you fedex. i wish it had been shipped ups or pony express at this point.

 – About 3 weeks ago.

@ the boise id person, thank you for that lesson in fedex logistics, but it is not the customers job to learn about the logistics behind fedex....if i pay a company for their services i expect that...

@ the boise id person, thank you for that lesson in fedex logistics, but it is not the customers job to learn about the logistics behind fedex....if i pay a company for their services i expect that company to provide the service, anything short of not providing that service should be considered theft as far as i am concerned. you don't see small businesses getting away with this type of crap so why isn't anything being done about fedex.

 – About 3 weeks ago.

i just want my f%@king package man. it was supposed to be delivered on 12/21. my package keeps getting scanned twice: morning and afternoon but never goes to a truck to deliver. my tracking just says...

i just want my f%@king package man. it was supposed to be delivered on 12/21. my package keeps getting scanned twice: morning and afternoon but never goes to a truck to deliver. my tracking just says "at local fedex facility" since last week. it's been a f%@king week.

 – About 3 weeks ago.

package arrived at nashville facility on 12/23, zero updates since, its now 12/27...

package arrived at nashville facility on 12/23, zero updates since, its now 12/27

 – About 3 weeks ago.

had a package shipped to my workplace for delivery on 12/23. tracking showed it was out for delivery at 11:26 am. at 12:30 pm i received a phone call from a fedex driver asking me what the delivery...

had a package shipped to my workplace for delivery on 12/23. tracking showed it was out for delivery at 11:26 am. at 12:30 pm i received a phone call from a fedex driver asking me what the delivery address was and telling me it was put on the wrong truck but said it would be delivered that day. 5:00 comes and after watching 4 fedex trucks drive by in the past 2 hours, i don't have my package. i called customer service and was told it was scheduled to be delivered that day. so i wait some more. at 6:00 (an hour after my workplace closed) no package.....so i call them again. this time they put me through to the station who contacts the driver. will not be delivered until the next day. i explained that the business was closed because it was christmas eve and i couldn't sit around all day waiting for them. they said i would have to come pick it up at the station....an hour drive away from me.

i paid extra for priority overnight shipping and i got 2 day shipping to your local fedex station then you can come pick it up yo damn self if you want it......

 – About 3 weeks ago.

hey cripple from boise, id! don't you thing that fedex, ups and usps is too few to handle all online orders in the us?! they really must release from slavery all the carriers they bought out,...

hey cripple from boise, id! don't you thing that fedex, ups and usps is too few to handle all online orders in the us?! they really must release from slavery all the carriers they bought out, acquired, or merged in the past! f%@k them very much! they all three suck!

 – About 3 weeks ago.

they let everyone down. left overnight packages at our docks for 3 days...

they let everyone down. left overnight packages at our docks for 3 days

 – About 3 weeks ago.



first. to my knowledge fedex doesn't contract any additional aircraft or crews for christmas. everything is approached as a corporate bottom line. the cost of doing this, far out...



first. to my knowledge fedex doesn't contract any additional aircraft or crews for christmas. everything is approached as a corporate bottom line. the cost of doing this, far out weights the benefit of packages arriving on time.

second. the sheer volume of packages (especially since amazon came on board) that fedex sort facilities were never designed to handle. once again the corporate bottom line. cost of redesigning and upgrading as opposed to maintaining the status quo.

third. fedex prioritizes as to region. major markets: florida, texas, california, illinois etc, will be first on the list for aircraft and scheduling arrival times. living in montana, you're way down the priority list. this doesn't mean your package will make the commit time, but chances are far better it will in a major market.

fourth. weather. since fedex express is a airline, delays for bad weather complicate an already massively overwhelmed system. fedex ground arrives by tractor-trailer.

fifth. manpower. as a rule fedex express does not hire temporary drivers. some stations are allowed to hire cartage agents for outlying areas. but major metropolitan stations as a rule, do not. some stations are allowed to hire temporary"runners" that take packages from the van to the house/business. fedex ground can hire temporary drivers. fedex ground is a owner-operator set up, with much more flexibility. in general the public has no idea of the stress, long hours, dangerous road/work conditions, multiple sorts do to aircraft arriving all day, that fedex employees have to endure.

sixth. amazon. as mentioned before, amazon has overwhelmed all commercial package delivery systems. americans have become accustom to shopping on line, but fail to order early (oct/nov). any amazon order place after dec. 1, is in jeopardy of failing victim to all of the fore mentioned scenarios. ups, usps, fedex all feel the effects and struggle with massive volume as a result of on line ordering.

the best way of combating these six scenarios? order early. the second week of november at the absolute latest. anything after is a crap-shoot. or go shopping. you may pay a little more, but you'll have your merchandise right then and there.

 – About 3 weeks ago.

my package was scheduled for delivery friday(12/23). i had to wait around all day to sign for the package and at 7:30pm they change it to "pending". today is 12/27 and it is still pending and...

my package was scheduled for delivery friday(12/23). i had to wait around all day to sign for the package and at 7:30pm they change it to "pending". today is 12/27 and it is still pending and i can't get ahold of any customer seevice. never had a single problem with ups even around the holidays. fedex is the worst.

 – About 3 weeks ago.

wow looks like i am not the only one! why isn't this headlining news yet???? major major fail fedex!!!! was promised my main christmas gift by dec 23rd end of day by walmart. i bought a gift that...

wow looks like i am not the only one! why isn't this headlining news yet???? major major fail fedex!!!! was promised my main christmas gift by dec 23rd end of day by walmart. i bought a gift that unfortunately is contained within 3 separate boxes, wtf....horror story is 2 of the 3 boxes arrived friday, the 23rd, at the local warehouse, at 8:15 am. but, the third package, was not scanned in to the facility until 8:45, the 2 packages from the 8:15 scan showed up at my house but the third package, never left the facility. so it said, when i called, your package will arrive by i pm, friday, even though the status never updated to out for delivery. i held off until 8:15 pm, called fedex like where's my package- and they told me i should have called earlier-i could have picked it up but how when i'm supposed to wait til 8- when it's too late!!!!! i was totally crying on the phone when they told me, sorry, you are out of shit luck! so now, tuesday, my delivery date has a ? question mark and 4 hours later- nobody has called me to tell me where my package is, if they lost it, when and if it will be delivered, or if they actually find it so i can get the damn thing myself. walmart, geez us please don't use fedex holy nightmare. i hate fedex sooooo much now. don't use them if you can help it! christmas nightmare 2016.

 – About 3 weeks ago.

my package supposedly shipped last week and has a delivery date of today, but the tracking still says "label created" and no updates since. i made arrangements so that someone would be home to...

my package supposedly shipped last week and has a delivery date of today, but the tracking still says "label created" and no updates since. i made arrangements so that someone would be home to ensure it gets there safely, but it's looks like that may have been for nothing. hoping it's just a flaw in the tracking and it's actually on its way today, but it sure makes planning difficult not knowing one way or another!

 – About 3 weeks ago.

ordered a christmas present on 12/20 and expected delivery date was 12/23, but my package has been stuck in galt, ca for over 72 hours!! with a pending delivery date...

ordered a christmas present on 12/20 and expected delivery date was 12/23, but my package has been stuck in galt, ca for over 72 hours!! with a pending delivery date

 – About 3 weeks ago.

i( have had fed ex man ( in a budget rental truck(because there's no accountability) leave, in my yar,d a 150 lb electric fireplace- (weighted that, to make it from china) i asked him please to...

i( have had fed ex man ( in a budget rental truck(because there's no accountability) leave, in my yar,d a 150 lb electric fireplace- (weighted that, to make it from china) i asked him please to help me get it inside twice, because... im disabled, i cannot bend, im female, 4 foot 11 inches 123 lbs- age 60---- & cannot bend. (due to a fall from my roof & landing on bricks, 7 years ago) twice - he told me no, he told me--- i have too many other packages to deliver, ( i could count the xoes in his truck average 12-15.) " and all i have to do is put it in your yard!" nice freaking piece of crap creature. (i cant call him a man)
i would never ship fedex,
the post office is -accountable, and that, is every reason to use them.

i have watched through my windows, other fedexers throw my packages down, ( i made him come back & hand it to me, since, i said i cannot bend)

and also ...leave a 220 window a/c unit in the rain, in a cardboard box. same receiver- me....... yes, fedex sucks dicts.

 – About 3 weeks ago.

i love ups with my heart and soul. fedex can go eat a lamp...

i love ups with my heart and soul. fedex can go eat a lamp

 – About 3 weeks ago.

why the hell cant they just leave my package at the door like is it that hard...

why the hell cant they just leave my package at the door like is it that hard

 – About 4 weeks ago.

same issue as most. ordered 12/15 was supposed to receive 12/22, on christmas eve was on truck for delivery 20 minutes away at their facility, not receiving til 12/27. great xmas present delivery....

same issue as most. ordered 12/15 was supposed to receive 12/22, on christmas eve was on truck for delivery 20 minutes away at their facility, not receiving til 12/27. great xmas present delivery. this happens all the time with this company. or they just don't deliver and you have to chase it down. they absolutely suck. never have this problem with ups. here's my suggestion: don't order with merchants who use fedex. period. that should get the message across. if sellers start losing business because of their shipper, that loss of business will be passed along to fedex and maybe they'll wake up and improve their service.

 – About 4 weeks ago.

on december 1st, i sent my phone to apple for repair via ups. it was repaired in a day, and apple shipped it using fedex. twenty four days and five emails later, my package is still being held...

on december 1st, i sent my phone to apple for repair via ups. it was repaired in a day, and apple shipped it using fedex. twenty four days and five emails later, my package is still being held hostage. charming, isn't it?

 – About 4 weeks ago.

main christmas present never arrived! no idea when it will!!! i will never do this again!!...

main christmas present never arrived! no idea when it will!!! i will never do this again!!

 – About 4 weeks ago.

paid for my item 12/14 which was supposed to be a christmas gift for my mom. package was scheduled through fedex to be delivered 12/23. "on truck for delivery" is what it said, waited all day...

paid for my item 12/14 which was supposed to be a christmas gift for my mom. package was scheduled through fedex to be delivered 12/23. "on truck for delivery" is what it said, waited all day no package. checked delivery status night of 12/23, has been updated to be delivered on 12/27....wtf??? this has been an on going problem anytime i have to deal with fedex. why do they get away with this? where can i complain that will get results?

 – About 4 weeks ago.

ordered from urban carry site. they used fed ex. forgot something added with amazon 2 days later from the same company but with usps. item from amazon using usps arrived first. tracked both packages....

ordered from urban carry site. they used fed ex. forgot something added with amazon 2 days later from the same company but with usps. item from amazon using usps arrived first. tracked both packages. came from company which is in fl same place.usps arrived first and fed ex held the package for 3 extra days in a town that was literally 1hr away

 – About 4 weeks ago.

had package scheduled for delivery by 12/23, now they are saying 12/27. i received all my packages that were shipped through ups and even usps but the one package that i needed the most to arrive...

had package scheduled for delivery by 12/23, now they are saying 12/27. i received all my packages that were shipped through ups and even usps but the one package that i needed the most to arrive before christmas was f*cking delayed. worst shipping company ever.

 – About 4 weeks ago.

i'm done they promised delivery before christmas left edmonton 4 days ago
still not here
phoned customer service no explanation and they hung up
nice
i will never use this...

i'm done they promised delivery before christmas left edmonton 4 days ago
still not here
phoned customer service no explanation and they hung up
nice
i will never use this company again

 – About 4 weeks ago.

well, i eat my words. fedex delivered the package at 9 am this morning. that is good business.... thanks greatly!...

well, i eat my words. fedex delivered the package at 9 am this morning. that is good business.... thanks greatly!

 – About 4 weeks ago.

24 hours in memphis. delivery date changed to pending. doesn't look it's going to get here soon. ps spent 4 hour on hold when i call for info. ...

24 hours in memphis. delivery date changed to pending. doesn't look it's going to get here soon. ps spent 4 hour on hold when i call for info.

 – About 4 weeks ago.

well i had a package that due to deliver yesterday. and it's my boyfriend's christmas gift, i ordered it tuesday and used 2-day shipping. i just got off the phone with a rep and she was sorry...

well i had a package that due to deliver yesterday. and it's my boyfriend's christmas gift, i ordered it tuesday and used 2-day shipping. i just got off the phone with a rep and she was sorry for the inconvenience and today is december 24th and now they are closed and won't deliver my package.

 – About 4 weeks ago.

had package schdule to delivery since 12/22 now it 12/24 . and still stuck in memphis, tn. the update said it will delivery today but no scanning that it leave the city yet. fed ex won't pick up...

had package schdule to delivery since 12/22 now it 12/24 . and still stuck in memphis, tn. the update said it will delivery today but no scanning that it leave the city yet. fed ex won't pick up my package at custom. wtf

 – About 4 weeks ago.

here's one: an entire payroll temporarily "lost" at sort facility. was guaranteed delivery by 3pm friday. after numerous panicked phone calls, status suddenly is changed to "maybe"...

here's one: an entire payroll temporarily "lost" at sort facility. was guaranteed delivery by 3pm friday. after numerous panicked phone calls, status suddenly is changed to "maybe" by tuesday after christmas. many people screwed this christmas.

 – About 4 weeks ago.

i order express delivery for package to arrive on the 23rd and has been sitting in memphis since 418 on 23rd and now no expected delivery known it says. so now my husband will not get his gift and...

i order express delivery for package to arrive on the 23rd and has been sitting in memphis since 418 on 23rd and now no expected delivery known it says. so now my husband will not get his gift and christmas will suck all cause fedex sucks. we shouldn't have to suffer cause they can not do their job right. will never order thru fedex again.

 – About 4 weeks ago.

claimed "out for delivery" for two days in a row and never came by. still can't get my property from these jerks. line out the door with similar complaints when i went to their shipping...

claimed "out for delivery" for two days in a row and never came by. still can't get my property from these jerks. line out the door with similar complaints when i went to their shipping center.

 – About 4 weeks ago.

i have sent five packages by fed ex this week and spent about $1000 for overnight shipping. they are all sitting in a fed ex facility in the town they are supposed to be deliver for two days now and i...

i have sent five packages by fed ex this week and spent about $1000 for overnight shipping. they are all sitting in a fed ex facility in the town they are supposed to be deliver for two days now and i cannot reach anyone with fed ex. sadly enough, they say that everything will be delivered on tuesday the 27th as everyone has mentioned. it is all of the gift for my children in monterey, ca and my daughter, son in law and grand kids in san diego. also, don't tell me that it's weather related because they have been siting in my town for two days.

 – About 4 weeks ago.

f%#k you fedex!!!! why would you place 12/23 by end of day on the schedule, not deliver, then proceed to a$$ f#%k my sons christmas by re-entering 12/27!!!!!!!! you guys are horrible!!! after...

f%#k you fedex!!!! why would you place 12/23 by end of day on the schedule, not deliver, then proceed to a$$ f#%k my sons christmas by re-entering 12/27!!!!!!!! you guys are horrible!!! after researching exactly where the package is i come to find out they have arrived 3 hours north of me!!!! really ???????

 – About 4 weeks ago.

i spent the day clearing snow from my driveway, around my drop box, watching for them, reading a book beside the drop box, let my neighbors know they were coming, waited at the end of the road, so...

i spent the day clearing snow from my driveway, around my drop box, watching for them, reading a book beside the drop box, let my neighbors know they were coming, waited at the end of the road, so they wouldn't have to brave the snow, or say they couldn't deliver, and waited all the way til 6pm, finally driving back home to find they say they delivered it! i finally got a service rep on phone, after 1 hour 20 min., who said it was put next to my drop box, so i went back and checked.............no package, and now i'm on hold again!

 – About 4 weeks ago.

my package has been out on delivery on the truck from moonachi,nj for the third day in a row. overnight delivery 6 days and counting.......

my package has been out on delivery on the truck from moonachi,nj for the third day in a row. overnight delivery 6 days and counting....

 – About 4 weeks ago.

gotta love when it says my package said it was delivered and it never reached my house. it's either that or it takes forever to ship. ...

gotta love when it says my package said it was delivered and it never reached my house. it's either that or it takes forever to ship.

 – About 4 weeks ago.

lessons in interpretation. that "scheduled by 8pm" thing is kinda like a guideline, not actually "tracking" (you know, a guideline like it would be better to never use fedex ever...

lessons in interpretation. that "scheduled by 8pm" thing is kinda like a guideline, not actually "tracking" (you know, a guideline like it would be better to never use fedex ever again for packages). yep, 2 wasted days of waiting for the fedex "scheduled by 8pm" package to never arrive. in the meantime, getting all my ups packages right on time...even-during-the-holidays. hmmm, how is that happening? santa found that ups has been nice and is getting a christmas miracle? "hopefully" my package will come 5 days after that scheduled by 8pm date... hopefully.

 – About 4 weeks ago.

all week my scheduled delivery date was 12/23. tonight at 7:10, i received an email saying my delivery has been rescheduled to 12/27. fedex can't bother to hire enough people to get deliveries...

all week my scheduled delivery date was 12/23. tonight at 7:10, i received an email saying my delivery has been rescheduled to 12/27. fedex can't bother to hire enough people to get deliveries made before christmas. they would be better off under promising and over delivering. they didn't even try to give good customer service by doing a saturday delivery. thank goodness we can vent on fedex-sucks.net

 – About 4 weeks ago.

i have 2 packages that were scheduled for delivery today. neither arrived despite paying for overnight on both. it is very frustrating as one now says won't be delivered until the 27th and the...

i have 2 packages that were scheduled for delivery today. neither arrived despite paying for overnight on both. it is very frustrating as one now says won't be delivered until the 27th and the other still says by 8 pm tonight (it is 1130 so that is obviously not going to happen)- why do vendors even use fed ex. i consistently have issues with them that i don't have with ups or usps. do they even care that they give such poor service. i guess not.

 – About 4 weeks ago.

it was shipped next day delivery and have been in their possession for four days now. when i called to ask when it would be delivered they said it was on the truck for delivery today (like i'm...

it was shipped next day delivery and have been in their possession for four days now. when i called to ask when it would be delivered they said it was on the truck for delivery today (like i'm going to believe that!!)

tomorrow makes day four. it's been at my local terminal for days now and they tell me it's the weather and peak season.

so they charge for next day and deliver when they want. i wish i could operate a business this way.

ugh!!!

living in wisconsin.

 – About 4 weeks ago.

just like everyone else, i've had a package that has been sitting now for 4 days 'at the local fedex facility', wtf!?!?!...

just like everyone else, i've had a package that has been sitting now for 4 days 'at the local fedex facility', wtf!?!?!

 – About 4 weeks ago.

scott portland ,or

my package was shipped overnight and landed at the station on 1134 yesterday morning. it is now a day later at night and fedex tells me it's still in route to lake...

scott portland ,or

my package was shipped overnight and landed at the station on 1134 yesterday morning. it is now a day later at night and fedex tells me it's still in route to lake oswego. lake oswego is only 10 miles away from portland. i was told there is nothing they can do. such bullshit....i will never use fedex again!

 – About 4 weeks ago.

waited patiently for my motorcycle parts... finally get here out for delivery. never get them them. they update the tracker next day as "damaged sent to shipper". i call and told the package...

waited patiently for my motorcycle parts... finally get here out for delivery. never get them them. they update the tracker next day as "damaged sent to shipper". i call and told the package is still in the city. i drive an hour away to the warehouse and wait for an hour while they search for my package..

then they tell me that because it's severley damage it was thrown in the dumpster. oh great so now i have to make a claim. nope it's on is way back to shipper. now it's saying it's still in my city days later and the seller refusing to refund money because he hasn't received his package back.

fedex is a joke, how are they still a company? i don't believe i've ever had a postive experience with these f%@ks.

 – About 4 weeks ago.

i was expecting a package to be delivered by last night before 8pm, however, after 7 hours of being "out for delivery" it was sent back to a fedex facility with a delivery date of pending. i...

i was expecting a package to be delivered by last night before 8pm, however, after 7 hours of being "out for delivery" it was sent back to a fedex facility with a delivery date of pending. i called to open a claim this morning and they sad the package might still go out today and that they would keep me updated with any changes. 5 hours later, i have no package and no updates. it wouldn't be so frustrating if there weren't loads of fedex trucks out and about the city. thanks a lot fedex.

 – About 4 weeks ago.

desperately needed washer part. stayed home because tracking said it was "out for delivery". never arrived and no status change. 2nd time it's happened. this is the reason i've come to...

desperately needed washer part. stayed home because tracking said it was "out for delivery". never arrived and no status change. 2nd time it's happened. this is the reason i've come to hate fedex!!!

 – About 4 weeks ago.

fedex sucks!! just got an update that my package (motorcycle for kid) will be delivered on the 27th. the status had said the 22nd, they missed that and then just told me the 27th was it. the package...

fedex sucks!! just got an update that my package (motorcycle for kid) will be delivered on the 27th. the status had said the 22nd, they missed that and then just told me the 27th was it. the package is only 60 miles away and they can't make it by christmas!?! they also told me that i cannot go get it because it's on a truck and not in a warehouse. my guess is the driver went home and will not drive again until tuesday. i will never select fedex again; ups or i won't get it shipped.

merry christmas f'edex!

 – About 4 weeks ago.

package to be delivered today before 5:00 pm. now it will be tuesday by 5:00 pm.
this package is sitting in a warehouse less than an hour away. i don't appreciate paying for a 5 day delivery...

package to be delivered today before 5:00 pm. now it will be tuesday by 5:00 pm.
this package is sitting in a warehouse less than an hour away. i don't appreciate paying for a 5 day delivery when it doesn't happen. not ever ordering from any business that uses fedex to ship again.

 – About 4 weeks ago.

had a package set to arrive on 12/21. nothing arrived. checked the tracking history. at 7:45 am, it was on the truck for delivery. at 7:17 pm, it was marked "delivery exception: local delivery...

had a package set to arrive on 12/21. nothing arrived. checked the tracking history. at 7:45 am, it was on the truck for delivery. at 7:17 pm, it was marked "delivery exception: local delivery restriction, delivery not attempted". hmmmph... the next day, it was updated with "at local fedex facility", one town over. today, 12/23, it was updated again with "at local fedex facility", the same one, one town over. do i need to go pick this sob up myself?

 – About 4 weeks ago.

my boss in cleveland ordered me a dell laptop on dec. 16th to my residence in cincinnati. he sent me the fedex tracking number on the 19th and adds that he quit using fedex a while ago because...

my boss in cleveland ordered me a dell laptop on dec. 16th to my residence in cincinnati. he sent me the fedex tracking number on the 19th and adds that he quit using fedex a while ago because "they could f*** up a steel ball".

laptop is in transit on the 20th, set to be dropped off at my residence "end of day' on 21st. 21st comes and goes - i'm off for the christmas break - no knock at the door, no doorbell, no box on the porch. 22nd, package becomes "pending". this morning, the 23rd it's in transit in cincinnati - home all day; no doorbell, no knock at the door.

i find this site yesterday; clearly this is a thing with fedex - they indeed are able to "f*** up a steel ball".

boss in cleveland calls and says fedex called to say "no one's home at the shipping address; won't be delivered until tuesday". he asked the fedex rep, "is the the phone number on the shipping address?" woman replies, "oh, i made a mistake - no, it's a different area code". boss reiterated, "i'm not a fan of them - they're terrible. companies use them to save five cents from having to use ups".

 – About 4 weeks ago.

this is the game they play. they will pick up packages. "not officially scan them" so their clock hasn't started.

therefore, no tracking update. then an 'oh by the...

this is the game they play. they will pick up packages. "not officially scan them" so their clock hasn't started.

therefore, no tracking update. then an 'oh by the way' notification. your package won't arrive on time.

 – About 4 weeks ago.

this is the game they play. they will pick up packages. "not officially scan them" so their clock hasn't started.

therefore, no tracking update. then an 'oh by the...

this is the game they play. they will pick up packages. "not officially scan them" so their clock hasn't started.

therefore, no tracking update. then an 'oh by the way' notification. your package won't arrive on time.

 – About 4 weeks ago.

this is the game they play. they will pick up packages. "not officially scan them" so their clock hasn't started.

therefore, no tracking update. then an 'oh by the...

this is the game they play. they will pick up packages. "not officially scan them" so their clock hasn't started.

therefore, no tracking update. then an 'oh by the way' notification. your package won't arrive on time.

 – About 4 weeks ago.

this is the game they play. they will pick up packages. "not officially scan them". so their check hasn't started.

therefore, no tracking update. then an 'oh by the...

this is the game they play. they will pick up packages. "not officially scan them". so their check hasn't started.

therefore, no tracking update. then an 'oh by the way' notification. your package won't arrive on time.

 – About 4 weeks ago.

hilo hi
fresh flowers shipped on 12-20 priority overnight have been sitting in memphis tn since morning of 12-21 were to be delivered on 12-22 in the am to vermont still in tn this morning with...

hilo hi
fresh flowers shipped on 12-20 priority overnight have been sitting in memphis tn since morning of 12-21 were to be delivered on 12-22 in the am to vermont still in tn this morning with no delivery date or time given, they are so screwed up the people on the phone have no clue what is going on, thier online chat is a computer responding to with canned answers. this outfit has gone down hill to where the usps is a better plan for shipping.

 – About 4 weeks ago.

just saw a girl driving a random van wearing a fedex vest. she was sitting in her van at a green light holding up traffic while she texted and fixed her makeup. i'm guessing she's just a...

just saw a girl driving a random van wearing a fedex vest. she was sitting in her van at a green light holding up traffic while she texted and fixed her makeup. i'm guessing she's just a holiday staff helping out with deliveries..
kind of explains why i haven't been getting my stuff that i paid $20+ for delivery fees to get on time. fedex, stop hiring random people without really vetting applications!

 – About 4 weeks ago.

3 days and counting for promised "priority overnight" delivery that was supposed to arrive on 12/21. they claim it is held in a warehouse 3 miles from our house (why is it held?). every time...

3 days and counting for promised "priority overnight" delivery that was supposed to arrive on 12/21. they claim it is held in a warehouse 3 miles from our house (why is it held?). every time we call, snarky phone people tell us what we "need to do" when it won't be delivered yet again. why do we "need to do" something? fed up with fedex.

 – About 4 weeks ago.

ordered a new phone on 12/19 later in the evening with overnight shipping, going from ontario to connecticut. it shipped out first thing on 12/20. arrived and departed an indianapolis faculty on 12/21...

ordered a new phone on 12/19 later in the evening with overnight shipping, going from ontario to connecticut. it shipped out first thing on 12/20. arrived and departed an indianapolis faculty on 12/21 and hasn't updated since. no delivery estimate available. i had the phone shipped to my in-laws where i am spending christmas but now it looks like it won't even arrive before i head home on 12/26. they will have to send it to me if it ever arrives. google refunded me the shipping but i don't care about $20. i just want my phone. google, please stop using fedex!

 – About 4 weeks ago.

overnight delivery means we will deliver it when we feel like it. the distribution center is 10 minutes from my house. found out if you ship ground you get it faster than express. i thought express...

overnight delivery means we will deliver it when we feel like it. the distribution center is 10 minutes from my house. found out if you ship ground you get it faster than express. i thought express was suppose to mean fast. the thing is they give me no alternatives to getting the package. i could have easily driven over and picked it up this morning. instead i have to waste another day sitting at home waiting for them to arrive. as far as i can see failing to deliver on time amounts to theft. not only are they holding an expensive item, but they failed to deliver it in the time that was payed for. btw this for a replacement cell phone that i need since i am driving to see my family over christmas. if it's not delivered then i'm not going.

 – About 4 weeks ago.

the seller i bought my item from shipped my package on 12/19. i decided to pay for the express shipping so it would get here in time for christmas. it is now 12/23. my package was supposed to be here...

the seller i bought my item from shipped my package on 12/19. i decided to pay for the express shipping so it would get here in time for christmas. it is now 12/23. my package was supposed to be here two days ago and the tracking information still says "label created, shipment date pending". according to the employee i spoke to, there is an "anticipated or existing weather or service delay associated with a specific trailer." i know it sure as hell isn't due to weather because there isn't one flake of snow between here and the next state over where it shipped from. guess i'll just give my dad an iou for christmas. thanks fedex.

 – About 4 weeks ago.

my package has been "at local fedex facility" since early yesterday morning. why isn't it on a truck out for delivery? ups would of delivered it yesterday afternoon! this happens all...

my package has been "at local fedex facility" since early yesterday morning. why isn't it on a truck out for delivery? ups would of delivered it yesterday afternoon! this happens all the time with fedex. several friends/coworkers have had this same issue. i now try to avoid ordering anything online (amazon for example) if i know they ship via fedex.

 – About 4 weeks ago.

it was saying all week it would be here tomorrow. it's 15 minutes away from my house but now it's saying i won't get it until the 28th. i don't understand how when i checked last...

it was saying all week it would be here tomorrow. it's 15 minutes away from my house but now it's saying i won't get it until the 28th. i don't understand how when i checked last night my package was to be delivered tomorrow but now i have to wait 5 more days even though my package is 15 minutes from me.

 – About 4 weeks ago.

paid $50 for 2 day delivery of perishable item. got to my city 12 hours before delivery cut off time. going on 3rd day and still no package. called and got lied to, and told package "should...

paid $50 for 2 day delivery of perishable item. got to my city 12 hours before delivery cut off time. going on 3rd day and still no package. called and got lied to, and told package "should be" delivered today but can`t guarantee it. then why did i pay extra for 2 day shipping? food is now ruined. thanks for nothing fedex - you suck hard!!!!

 – About 4 weeks ago.

paid for 3 business day delivery. package accepted on monday 12/19/2016 and transit to baltimore was on time and arrived 7:30 a.m. 12/22 in baltimore sort facility. package should have been...

paid for 3 business day delivery. package accepted on monday 12/19/2016 and transit to baltimore was on time and arrived 7:30 a.m. 12/22 in baltimore sort facility. package should have been delivered by 8 p.m. 12.22. now getting the pending status and no scheduled delivery status on friday 12/23. in a nut shell, fedex can not get the package on a truck for delivery today, friday the 23rd, and since it is fedex 3 day business, will not deliver it tomorrow (saturday). i have the option to
do local pick-up, but can not do it a the fedex sore facility. it has to be shipped to a fedex location other than the fedex baltimore sort facility first and again no chance of getting my package before christmas. can not get my money back for 3 day business shipping back either as fedex does not guarantee delivery. my package is currently 6.8 miles from my home sitting in a bag or on a trailer with no hope of delivery until after christmas. i will never use fedex again. they do not even apologize for the inconvenience.

 – About 4 weeks ago.

i ordered something fedex overnight ($20 service) on tuesday 12/20 and the package stopped moving yesterday 12/22. now there is no delivery date available. i will be out of town for the holidays so i...

i ordered something fedex overnight ($20 service) on tuesday 12/20 and the package stopped moving yesterday 12/22. now there is no delivery date available. i will be out of town for the holidays so i guess i will not be able to receive the package and knowing the fedex guys in my neighborhood, they'll just leave the package outside my gate so others are free to claim it.
happy freakin' holiday.

remind me never to shop from places that use fedex.
this holiday fedex has screwed by orders from the following merchants:
too faced (cosmetics)
nars (cosmetics)

 – About 4 weeks ago.

ordered an intel core i5 along with other parts off of amazon, on the 20th with "one-day shipping", but instead was given "two-day shipping". that was the first thing that pissed me...

ordered an intel core i5 along with other parts off of amazon, on the 20th with "one-day shipping", but instead was given "two-day shipping". that was the first thing that pissed me off. fedex then picks up the package from nj. delivery date is on the 22nd. however, there were no tracking updates until the 22nd, where it showed my package was in f%@king tennessee. that's the second pissed off mark. how long does a package have to sit it's ass down in f%@king nj for two days? i'm sitting my ass down here in seattle waiting for my package, calling amazon for a shipping refund due to this... not until it starts getting dark around 5pm pst that it shows the package finally leaving tennessee. fedex needs to manage better!

 – About 4 weeks ago.

extremely fustrated!!
i ordered from newegg.com on sunday night at 11pm with $32 gawd damn dollar next day delivery option. newegg.com is located in the industry, ca i live in sf. the package...

extremely fustrated!!
i ordered from newegg.com on sunday night at 11pm with $32 gawd damn dollar next day delivery option. newegg.com is located in the industry, ca i live in sf. the package doesn't get processed by newegg until tuesday, fed ex picks it up and supposedly takes it to oakland,ca which is right across the bridge. it's been sitting in oakland for almost 2 gawd damn days. i am incredibly irritated, this experience has caused me to want to never use fed ex again.

 – About 4 weeks ago.

paid for 2 day delivery, promised delivery by 8:00 pm; it is now 8:26 and i have been on hold for 38 minutes..... ...

paid for 2 day delivery, promised delivery by 8:00 pm; it is now 8:26 and i have been on hold for 38 minutes.....

 – About 4 weeks ago.

my package sat in one place for 5 days. original scheduled delivery was 12/19, will not get here until 12/27. my bf won't have a gift to open for christmas. customer service basically said to sit...

my package sat in one place for 5 days. original scheduled delivery was 12/19, will not get here until 12/27. my bf won't have a gift to open for christmas. customer service basically said to sit and wait. very disappointed with their service. i ordered since 12/09.

 – About 4 weeks ago.

paid for fedex 2day shipping. package was on the truck for delivery today, but returned to the shipment hub. i called to ask why.. and i was told... "we are experiencing a high volume of...

paid for fedex 2day shipping. package was on the truck for delivery today, but returned to the shipment hub. i called to ask why.. and i was told... "we are experiencing a high volume of shipments, and didn't have time to deliver yours, you can come pick it up." really fedex!?!? you think!?!? you have a higher number of packages being shipped close to christmas??? did you not plan for this? i understand if the delays were weather, or an accident, but this was straight up, fedex failed to plan appropriately. cheaper to stiff the customer than pay the overtime for their drivers to deliver on time. never again. never will i ship fedex.

 – About 4 weeks ago.

f%@k these cocksuckers. f%@k...

f%@k these cocksuckers. f%@k

 – About 4 weeks ago.

dumb asses delivered christmas to wrong address freaked me out. ups from now on this company cant hire people who can read....

dumb asses delivered christmas to wrong address freaked me out. ups from now on this company cant hire people who can read.

 – About 4 weeks ago.

i stayed home all day today instead of leaving to go see my family for the holidays because i was waiting for a package the size of an envelope to show up. at 8am it was put on a struck in south sf...

i stayed home all day today instead of leaving to go see my family for the holidays because i was waiting for a package the size of an envelope to show up. at 8am it was put on a struck in south sf with 12/22 as the delivery date on the tracking. now it's 5:30pm and the delivery date switched to "pending". f%@k you fedex! you don't deserve to be capitalized.

 – About 4 weeks ago.

i had a standard overnight shipped from ny on 12/20 to southern nh and i am still waiting for delivery on 22nd. status shows at destination sort delivery - since 22nd morning.
customer service...

i had a standard overnight shipped from ny on 12/20 to southern nh and i am still waiting for delivery on 22nd. status shows at destination sort delivery - since 22nd morning.
customer service reps are rude and seems to have a standard answer about delays .
this whole thing is a joke ...

 – About 4 weeks ago.

my package arrived at a fedex location last night, and has not left their location since. now we're told our fedex express driver will not deliver tomorrow, even though we paid for expedited...

my package arrived at a fedex location last night, and has not left their location since. now we're told our fedex express driver will not deliver tomorrow, even though we paid for expedited shipping. i wonder if pizza hut would stay in business if they delivered a full day after they had the pizza ready to go.

 – About 4 weeks ago.


i have a package that came from montana to south carolina, left montana on dec 14th and stopped in chicago il on the
16th and no scans or updates since, just no delivery date available at...


i have a package that came from montana to south carolina, left montana on dec 14th and stopped in chicago il on the
16th and no scans or updates since, just no delivery date available at this time. called fedex 2 days ago and waited 48 hours
for them to trace it and was told it was delayed because of weather and is still on it';s way, they cannot tell me where it is or
if it is traveling or held up in some container somewhere but it is not lost. that is great, at least i am reassured i will eventually
receive this package, or maybe it is lost and they will not officially tell me until after a few weeks and drag this out for a month
with me expecting this package i may never see. i understand it's the holidays and there was some bad weather in certain
areas so it being delayed a couple days is expected, but going on 7 days with no scans and nobody can locate it? what is the
purpose of tracking a package if it is not accurate and when one gets lost or hung up nobody can find it? you would think that
with all this technology we have today they can scan it and tell you where it is, what container or trailer it is on and who had it last.
welcome to the 21st century. next time i order a package i will pay more money and ship overnight that way i will get it in 3 to
4 days and not weeks or months.

good luck!!!

 – About 4 weeks ago.

pennsylvania to connecticut, 8 pounds, and it's been 8 days, 3 days past due, and now it says pending. that's it. pending what?...

pennsylvania to connecticut, 8 pounds, and it's been 8 days, 3 days past due, and now it says pending. that's it. pending what?

 – About 4 weeks ago.

ordered my husbands christmas gift online this year. it was supposed to be delivered today via fedex by the end of the day. now tracking info just says pending. this is beyond frustrating, hopefully...

ordered my husbands christmas gift online this year. it was supposed to be delivered today via fedex by the end of the day. now tracking info just says pending. this is beyond frustrating, hopefully it gets here tomorrow or it won't be here in time for christmas. why are they charging different fees for shipping if it's just gonna boil down to "you'll get it when we feel like it" anyway?

 – About 4 weeks ago.

fedex is a joke as they are completely unaware of the fact that people have things to do besides wait for packages that were supposed to be delivered. fedex's customer service is also a complete...

fedex is a joke as they are completely unaware of the fact that people have things to do besides wait for packages that were supposed to be delivered. fedex's customer service is also a complete joke.

 – About 4 weeks ago.

fedex was supposed to deliver my father in laws xmas gift shipped on the 19th. they are estimating 10 days for it to get here. thus, fedex really really sucks. ups or usps whenever the choice is...

fedex was supposed to deliver my father in laws xmas gift shipped on the 19th. they are estimating 10 days for it to get here. thus, fedex really really sucks. ups or usps whenever the choice is available to you.

 – About 4 weeks ago.

sent a package next day from pdx to sfo on dec 20 (to be delivered by 10:30am dec 22) package was scanned into oakland (15 miles away from where it's supposed to be delivered) at 11:45pm dec 20,...

sent a package next day from pdx to sfo on dec 20 (to be delivered by 10:30am dec 22) package was scanned into oakland (15 miles away from where it's supposed to be delivered) at 11:45pm dec 20, and it hasn't been scanned since. tracking now says "pending". how many days am i supposed to wait for a "next day" delivery?! called yesterday morning and said "oh, it's because of increased volume" called last night and got "it's due to weather", ummmm, there have been no storms between oakland and san francisco in the last 48hrs. now they say "it's scheduled to be put on a truck to south san francisco". so aparently they are going to wave as they drive by, taking my package 15 miles south to put it on another truck that will drive it 15 miles back. put my box on a truck and drive it across the damn bay!!!

 – About 4 weeks ago.

i have had issues with fedex for two years. the division known as fedex home delivery is especially problematic. they require that i be home to sign for packages otherwise they won't leave them...

i have had issues with fedex for two years. the division known as fedex home delivery is especially problematic. they require that i be home to sign for packages otherwise they won't leave them out side my door (in a hallway inside a monitored building). the problem is they don't even bother knocking. so how the heck can i answer the door and sign if they don't knock? i signed multiple waivers allowing them to leave packages (accepting responsibility if the packages are stolen) and they still refuse to leave packages without a signature. they also don't even leave door tags. one driver lied to dispatch and said he left a tag and then admitted that he "forgot." a supervisor told me they contract out for driver/delivery services and i suggested they be trained properly to do their job.
this is a truly scary and despicable company. their customer service reps are awful. they are rude and argumentative and blame the customer instead of righting wrongs. we as americans need to boycott and fight companies like this. when a company is negligent and incompetent there must be accountability. instead, fedex puts the onus on the wronged consumer. this is a bad precedent to set. thankfully, there are other carriers that provide better service.

 – About 4 weeks ago.

my package went from ontario, california to indianapolis, and it's been there in indianapolis for two days... then on the day it's supposed to arrive in canada... might i add. they call me to...

my package went from ontario, california to indianapolis, and it's been there in indianapolis for two days... then on the day it's supposed to arrive in canada... might i add. they call me to pay for duty and tax, then the date changes after its paid? f%@k off.

 – About 4 weeks ago.

i order my first package, started putting it together and it was missed the instructions, parts ect. so i had to return the product to the store. i had to reorder the same product again offline on dec...

i order my first package, started putting it together and it was missed the instructions, parts ect. so i had to return the product to the store. i had to reorder the same product again offline on dec 16 and it said my package will be here tomorrow dec 25 but when i track it... it has only moved once! that was in california! i'm in ga, i sure hope the estimated delivery date is right and it will be here tomorrow bc this is my childsecond christmas gift! i think this will be the last time using fedex if not.

 – About 4 weeks ago.

item was due to arrive tuesday i get a notification that package wasn't delivered due to incorrect address delivery exception. i call customer service and she says the driver couldn't fine...

item was due to arrive tuesday i get a notification that package wasn't delivered due to incorrect address delivery exception. i call customer service and she says the driver couldn't fine your house!!??! really i live on a corner of a busy street with address on the house and on the mailbox said would be rescheduled for delivery showed updated to be delivered wednesday and never came now status just shows pending. wtf fedex you suck i'm letting the business i ordered from that i won't be using them anymore if they only use fedex.

 – About 4 weeks ago.

my package has been in sinclair, wy since sunday..

for christ sake i seen a fedex man delivering out of a uhaul van -___- !!!

now i know my s__t ain't getting here on...

my package has been in sinclair, wy since sunday..

for christ sake i seen a fedex man delivering out of a uhaul van -___- !!!

now i know my s__t ain't getting here on time lmao

and for those employees who are stealing people's items i hope your kids toys blow up in there faces like note 7s

 – About 4 weeks ago.

quit bitching!!!...and suck it up!!...i'm making big bucks during xmas..so i don't care if you get your package on time or ever......

quit bitching!!!...and suck it up!!...i'm making big bucks during xmas..so i don't care if you get your package on time or ever...

 – About 4 weeks ago.

i ship my package with fedex ecpecdited service but the tracking status only show in transit 'pending' for 5 days already and no update ever since then...

i ship my package with fedex ecpecdited service but the tracking status only show in transit 'pending' for 5 days already and no update ever since then

 – About 4 weeks ago.

ahem so my package was only an hour away but somehow just somehow they ended up driving it to a different town thats 3 hours away fedex is just cancer....

ahem so my package was only an hour away but somehow just somehow they ended up driving it to a different town thats 3 hours away fedex is just cancer.

 – About 4 weeks ago.

item shipped on 12/15 from an hour away from my house. on the truck to be delivered on the 17th according to tracking. not delivered tracking changes to pending. tracking updates days later. my...

item shipped on 12/15 from an hour away from my house. on the truck to be delivered on the 17th according to tracking. not delivered tracking changes to pending. tracking updates days later. my package is in colorado. i'm in indiana. next day package is in missouri. today it's in kentucky. scheduled to be delivered again tomorrow on the 22nd. how does that even happen?! customer service didn't bother even replying to email. usps is way faster.

 – About 4 weeks ago.

i understand it's the holiday but seriously fedex. said it would be delivered on saturday then monday. then my package was in phoenix, where it's supposed to be delivered. then the next time...

i understand it's the holiday but seriously fedex. said it would be delivered on saturday then monday. then my package was in phoenix, where it's supposed to be delivered. then the next time i checked because it didn't arrive on monday i found out it was in illinois. how much sense does that make? then they said it would be delivered wednesday and finally thursday.

 – About 4 weeks ago.

guaranteed by 1030am. yeah right!!! customer service representative " should be there today ". great answer ...

guaranteed by 1030am. yeah right!!! customer service representative " should be there today ". great answer

 – About 4 weeks ago.

why get morning delivery time and it's never delivered in that time frame. always great when it needs a signature. # wastedmyentireday!!!!...

why get morning delivery time and it's never delivered in that time frame. always great when it needs a signature. # wastedmyentireday!!!!

 – About 4 weeks ago.

horrible customer service. wait on hold going through automated system to set up redelivery or try to pick up from fed ex location only to be told that is not possible. they gave me an 8 hour delivery...

horrible customer service. wait on hold going through automated system to set up redelivery or try to pick up from fed ex location only to be told that is not possible. they gave me an 8 hour delivery window. wtf happened to fedex? useless morons

 – About 1 Month ago.

if i was to ever hit the lottery i would buy out fedex and shut the f%@king doors then packages might actually make it to my house...

if i was to ever hit the lottery i would buy out fedex and shut the f%@king doors then packages might actually make it to my house

 – About 1 Month ago.

the problem is you morons forget xmas is on december 25 every year and you wait last minute to order....

the problem is you morons forget xmas is on december 25 every year and you wait last minute to order.

 – About 1 Month ago.

the problem is you morons forget xmas is on december 25 every year and you wait last minute to order....

the problem is you morons forget xmas is on december 25 every year and you wait last minute to order.

 – About 1 Month ago.

guaranteed by 8:00pm. @ other times sent to the wrong address and one other time not sent at all. these losers have 5 minutes to make that "guaranteed delivery." temporary help no doubt. i...

guaranteed by 8:00pm. @ other times sent to the wrong address and one other time not sent at all. these losers have 5 minutes to make that "guaranteed delivery." temporary help no doubt. i never have a problem with ups!

 – About 1 Month ago.

fed ex smartpost is ridiculously slow. ordered item online
dec.16, 2016. website stated it would arrive dec. 23.
tracked order today and it won't arrive until dec 29! it's only...

fed ex smartpost is ridiculously slow. ordered item online
dec.16, 2016. website stated it would arrive dec. 23.
tracked order today and it won't arrive until dec 29! it's only going from ohio to calif. in 2 days it's only moved from ohio to kentucky. what a joke of a delivery service!

 – About 1 Month ago.

dumbasses just took a box with an $1800 surface tab that wasn't even going fed-ex, didn't even have a label. just picked up and unlabeled box and rolled. now they don't know what to do,...

dumbasses just took a box with an $1800 surface tab that wasn't even going fed-ex, didn't even have a label. just picked up and unlabeled box and rolled. now they don't know what to do, no way to find out where the damn thing went. done with these ass clowns.

 – About 1 Month ago.

shipped a package and was charged $67.56 on the sipping point receipt which i billed back to the customer. three weeks later fedex slams my account with an additional $14 for "handling and...

shipped a package and was charged $67.56 on the sipping point receipt which i billed back to the customer. three weeks later fedex slams my account with an additional $14 for "handling and delivery". how are you supposed to run a business when fedex can add after the fact fees which you can't recover? ups from now on!

 – About 1 Month ago.

said that the airplane was full and they couldn't ship. total bs...super important parts on the order. customer is just shit out of luck. thanks you bastards...

said that the airplane was full and they couldn't ship. total bs...super important parts on the order. customer is just shit out of luck. thanks you bastards

 – About 1 Month ago.

new small business owner here! i usually use e-packet to ship from china but thought it would be nice if i got all of the christmas items delivered early... paid for 3 day shipping and now 12 days...

new small business owner here! i usually use e-packet to ship from china but thought it would be nice if i got all of the christmas items delivered early... paid for 3 day shipping and now 12 days later, free shipping from usps is beating my expensive fed ex shipment. 9 days ago a trace agent "worked hard" to get it on a plane....to japan... whyyyyyyy!?!?! pretty sure it won't arrive and i will have to refund about 20 orders that i can't resell because it's christmas stuff. i am about to lose at least a thousand dollars. that's rent and food for a small business owner! shame on you fedex.

 – About 1 Month ago.

shipped 2 packages to two different addresses 365 miles from my home on the same day. the two addresses are 1/4 of a mile away. the first package was delivered to a grade school 8 miles from the...

shipped 2 packages to two different addresses 365 miles from my home on the same day. the two addresses are 1/4 of a mile away. the first package was delivered to a grade school 8 miles from the delivery address in a different town. someone i don't know signed for it, luckily it's a tiny town and my sister in law works at the school, yet they say it was delivered to the shipping address on the box..not. the second package has been riding around in a truck for 8 days..not delivered yet...they keep saying it's because of snow. if my 78 year old mother can motor to town on those treacherous roads then they should be able to deliver the package. really fedex get it together!

 – About 1 Month ago.

fedex tracking says my priority overnight package due friday was at the local fedex facility in longview, wa on friday night; ok, a day late, no problem... weather and all.

then for...

fedex tracking says my priority overnight package due friday was at the local fedex facility in longview, wa on friday night; ok, a day late, no problem... weather and all.

then for saturday thru monday, tracking says my package was on the vehicle for delivery but delivery was not attempted?? due to a local delivery restriction?? what is that?? now tracking says my package is in memphis, tn.

this is just crazy; nobody has attempted to deliver this package and now three days later it is on its way back to the east coast.

meanwhile a fedex truck pulled up today with a different package... it was delivered, no problem.

when i call i just get passed around... call back tomorrow, that office is closed... i thought fedex was a 24/7 operation. the night is young, get my package back on a plane to me!

 – About 1 Month ago.

i hate to say fedex is the best when there system doesn't fail. i ordered a class iv trailer hitch to pick up a camper i purchased 750 miles away the status said it would be delivered yesterday by...

i hate to say fedex is the best when there system doesn't fail. i ordered a class iv trailer hitch to pick up a camper i purchased 750 miles away the status said it would be delivered yesterday by the end of day but 12 hours after it was intransit to the final delivery location i called and asked what was up i cancelled a appointment to be here to get it! the girl was completely lost and got nasty with me because i wansnt supposed to get upset??? i then checked the status 6 hours later and it say delivery status pending???? wtf does that mean???? so i call again and get another excuse it's still on its way to the final terminal were it will be loaded in the delivery truck tomorrow?? i have .y doubts how can they loose a box that over 5' * 4' and weighs 59.9 lbs???? if i don't get it by friday i will have to rent a truck to get my new home a 32' slide out travel trailer that's 750 miles away i have to get it on a certain date no exceptions!!! is fedex going to pay for the 3/4 ton truck rental that i should not need? because of there lax handling of my shipment? that last time this happened it was never found! yes they paid me for the package but in this situation i can't wait for a claim and replacement! i still can't wrap my head around how they can loose track of something that big not even criss angel can pull that off!!!

 – About 1 Month ago.

had a very important $4800 package (insured) package shipped to my address today. took the day off work to receive it. the driver pulled up and they didn't have it on the truck, and are going to...

had a very important $4800 package (insured) package shipped to my address today. took the day off work to receive it. the driver pulled up and they didn't have it on the truck, and are going to "investigate" and come back later. stunning incompetence.

 – About 1 Month ago.

new jersey here and package was shipped from fl. should have been here sat was shipped wend. not one single f%@ken update either now monday morning package is pending. over $800 is in this package it...

new jersey here and package was shipped from fl. should have been here sat was shipped wend. not one single f%@ken update either now monday morning package is pending. over $800 is in this package it better not be broken or lost and get here before friday!@ fken twats that work at fedex

 – About 1 Month ago.

what the f%@k? fed-ex can suck the fattest part of my ass. ordered parts for my truck, as it is broke down. i need to fix a few things so i can to get back and forth to work. been waiting for 10...

what the f%@k? fed-ex can suck the fattest part of my ass. ordered parts for my truck, as it is broke down. i need to fix a few things so i can to get back and forth to work. been waiting for 10 days on 3 separate orders. now i recieve a message that it may be 2-3 more days because they are going to give my packages to the usps.. f%@k them. f%@k them in their stupid asses. they are f%@king clown shoes..

 – About 1 Month ago.

all through the year fedex has been able to deliver packages to me. i received notification that my last christmas package was to arrive before the end of the day on december 16....of course the...

all through the year fedex has been able to deliver packages to me. i received notification that my last christmas package was to arrive before the end of the day on december 16....of course the package never came and the tracking changed to december 17th before the end of the day. well now it's changed again! there is a delivery exception and they say they can't find my address! really! now the package is supposed to be delivered by december 20th! is that going to happen? do i go buy another christmas gift to replace this one? i can't believe that just before christmas they can no longer "find" my address. what a load of garbage!

 – About 1 Month ago.

my very expensive package was supposed to be delivered two days ago, but now tracking all of a sudden says "no pending delivery date at this time" it's already been 12 days since i ordered...

my very expensive package was supposed to be delivered two days ago, but now tracking all of a sudden says "no pending delivery date at this time" it's already been 12 days since i ordered package and it was only supposed to take 5 days. i don't mind the wait, i know they're probably backed up because of the holiday. but when i looked at the tracking, it looks like the package has been carried through every state in the us. now they can't tell me what day to expect it? now i'm worried that maybe they lost it!

 – About 1 Month ago.

status changes to "pending" so i called. apparently they lost my package and because it's saturday i have to wait until monday for them to try to find it. and they didn't just loose my...

status changes to "pending" so i called. apparently they lost my package and because it's saturday i have to wait until monday for them to try to find it. and they didn't just loose my package, according to the idiot "aka customer service" they lost several packages coming out of mexico.i am highly upset with fedex and will at all cost not use them ever again. i told the customer service rep that i better receive my item before christmas. he did seem a little concerned but i have a funny feeling they are not going to do anything about it. they got there money why would they care. fedex-sucks!!!!!!!!!!

 – About 1 Month ago.

when they pick up a package they are supposed to scan it which sometimes does not happen, or their scanner does not work. that's it! the package is lost, and they say i did not give it to them as...

when they pick up a package they are supposed to scan it which sometimes does not happen, or their scanner does not work. that's it! the package is lost, and they say i did not give it to them as there is no scan on it. i saw the driver taking the package! crazy. we use fedex at work, and they have given me huge headaches as i never know if the package will be delivered, or just get lost.

 – About 1 Month ago.

im waiting my shipment from 3 weeks and thy say maximum is 6 day! and its pending right now!...

im waiting my shipment from 3 weeks and thy say maximum is 6 day! and its pending right now!

 – About 1 Month ago.

now my delivery date has changed to pending, i don't understand fedex, i used the chat and the agent said she'd get the status and have them call me on what's going on, yet never received...

now my delivery date has changed to pending, i don't understand fedex, i used the chat and the agent said she'd get the status and have them call me on what's going on, yet never received a call, and i still don't know what's going on. hooray!

 – About 1 Month ago.

i'm home and no package
!!!!!!! fedex truly sucks !!!!!!!!

do not ship or use any of their services because when there is a problem they wont be of any use. the chat is a joke,...

i'm home and no package
!!!!!!! fedex truly sucks !!!!!!!!

do not ship or use any of their services because when there is a problem they wont be of any use. the chat is a joke, but use it so you can get a copy of your useless interaction with their customer service.
the shipper “a well known company” said they will reship my item, and acknowledges that trying to get a resolution from fedex is very difficult for them also.

never use fedex!!! they are the worst shipping company to do business with.

synopsis of my encounter with fedex customer service

inquiry description : i'm home and no package
chat started: friday, december 16, 2016, i am worthless fedex guy and will help you today.

( 3m 24s )angry customer: the tracking says:
12/16/2016 - friday
9:21 am delivered “my town”
left at front door. package delivered to recipient address - release authorized

( 3m 33s )angry customer : nope

( 4m 10s ) worthless fedex guy: we deeply regret to learn that you were not able to locate your package after it was said to be delivered.

( 4m 13s ) worthless fedex guy: can i have the recipient's name and address please? i will verify it on our records as well. thanks!

( 4m 49s )angry customer:angry customer's “real name”

( 5m 0s )angry customer :my complete address and all information.

( 6m 50s ) worthless fedex guy: based on our records the address you have provided and what we have here on file does not match and i really want to provide you the information. however, we are unable to due to security purposes. i strongly suggest to contact your sender of this shipment due to they are the ones who created and indicate the address of the recipient.

( 7m 18s )angry customer : what

( 7m 47s )angry customer : my records are on file with you guys

( 8m 42s ) worthless fedex guy: it seems that your sender indicated a different address for the shipment and we highly encourage you to call them for the shipment they have created.

( 9m 24s )angry customer : i need more info this is unbelievable.

( 10m 32s ) worthless fedex guy: your order is being shipped to:
my address "but without the apt number"

(10m 53s angry customer): apt ### missing

( 11m 04s )angry customer : get back the package!! i'll pick it up from "my town fedex"

( 11m 25s ) angry customer: your guy delivered it to the wrong place

( 12m 01s ) worthless fedex guy: i am sorry but it seems they have indicated a different apartment number and we highly suggest to contact the sender of the package and advise them to request for an express call tag for the shipment.

( 12m 42s ) worthless fedex guy: please advise the sender of the package to call our customer service at 1-800-463-3339. for the package to be retrieved.

( 12m 56s ) worthless fedex guy: i apologize for any inconvenience this issue has caused you.

( 13m 13s )angry customer: that's not good..
( 13m 20s )angry customer :apt xxxx

( 13m 38s ) worthless fedex guy: i am sorry but it seems they have indicated a different number for the apt

( 14m 1s )angry customer: ok this is messed up... get back the package!!

( 14m 26s )angry customer: i'll be calling immediately
( 15m 5s ) angry customer: we're done for now. thanks for nothing.

( 16m 10s ) worthless fedex guy: my deepest apology for the inconvenience.

( 17m 12s ) worthless fedex guy: anytime angry customer! take care now and have a nice day! hoping your request will be processed immediately for the package to be redelivered! i am happy that i was able to assist you! chat us again for any inquiry or concern
*** i would appreciate it if you could complete the short survey at the end of this chat session.**

never use fedex!!! they are the worse shipping company to do business with.

if you call them record the conversation. tell them you may record this conversation for quality assurance.

never use fedex!!! they are the worse shipping company to do any business with.

 – About 1 Month ago.

i live in michigan. i ordered a phone from safelink as i am disabled. the phone was picked up on dec 13 of this year by... fedex... and i was given a delivery date of the 16th of december. i thought...

i live in michigan. i ordered a phone from safelink as i am disabled. the phone was picked up on dec 13 of this year by... fedex... and i was given a delivery date of the 16th of december. i thought "cool, they're sending it straight to michigan(where it would be turned over to snail mail)".... buuuut.......
i get an email on the 16th that tells me the phone went to f%@king georgia and that it is going to be turned over to snail mail there. they also gave me a new delivery date of the 22nd. the next time i order something i will check to see who the company ships with. if it's fedex tehn i will look elsewhere for a company with the same or similar product that gets delivered by ups

 – About 1 Month ago.

the tracking site told me the delivery date was today yet it never came out of hong kong ...

the tracking site told me the delivery date was today yet it never came out of hong kong