Picture of frustated FedEx® customer
FedEx® logo

FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 6,950 people in a public venting!
Comment
Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 4 hours ago.

All day fight with FedEx to find out where my supposedly delivered last night at 6:16 package was. I was home, landlord was home looked on the camera, no FedEx truck or van came to my house. Now the...

All day fight with FedEx to find out where my supposedly delivered last night at 6:16 package was. I was home, landlord was home looked on the camera, no FedEx truck or van came to my house. Now the run around calling 2 different companies. WHERE'S MY PACKAGE FEDEX!

 – About 1 Day ago.

Fedex Ground in San Leandro sucks. At the station for three days and still not delivered. I have to wait at home all day long to sign. FK!...

Fedex Ground in San Leandro sucks. At the station for three days and still not delivered. I have to wait at home all day long to sign. FK!

 – About 1 Day ago.

I ordered a critical part for a vehicle through FedEx for delivery in Eastern WA State. After two weeks of FedEx shipping it back-and-forth to their facilities in the mid-west, it was sent through...

I ordered a critical part for a vehicle through FedEx for delivery in Eastern WA State. After two weeks of FedEx shipping it back-and-forth to their facilities in the mid-west, it was sent through Montana and then to Sandpoint, ID (approximately 50 miles to the destination). Well, then FedEx sent it to Seattle, WA, then to Kent, WA and they have continued to "hold" the box for movement to Spokane, WA. FedEx sucks! Sadly, this is just one of many shipping problems I have with FedEx. I would say only 10% of shipments come on time. In fact, FedEx has delivered shipments attached to a barbed-wire fence in the Colville National Forest in times past. Luckily, a local noticed it on the fence at his property and told me I had boxes in a clear plastic bag. I hope Amazon runs FedEx out of business.

Bottom Line - FedEx SUCKS!!!

 – About 1 Day ago.

Package delayed 3 days because of "weather". The weather at FedEx facility where my package is in California is a nice sunny 60F. ...

Package delayed 3 days because of "weather". The weather at FedEx facility where my package is in California is a nice sunny 60F.

 – About 1 Day ago.

Update to my post from the 23rd. You are not going to believe this. After calling endless times to FedEx and getting no help delivering my FOOD item sympathy gift that they stuck in their warehouse...

Update to my post from the 23rd. You are not going to believe this. After calling endless times to FedEx and getting no help delivering my FOOD item sympathy gift that they stuck in their warehouse and wouldn’t deliver for days, they sent a random truck out on a Sunday and delivered it to an abandoned house. The house it was supposed to go to has the address numbers listed in huge numbers on the garage. These guys are not smart.

 – About 2 days ago.

Waited all day at home because a very important package was scheduled for delivery that required my signature. At 4:46am this morning the package was tagged as out for delivery. At 4:46pm I received...

Waited all day at home because a very important package was scheduled for delivery that required my signature. At 4:46am this morning the package was tagged as out for delivery. At 4:46pm I received an update that there is now no scheduled delivery date and the package is in now in transit to the same facility that it went out of for delivery this morning. This is at least the 10th time in the span of one year this has happened. I order a lot of computers from Dell and need timely and accurate deliveries for my clients. I'll be contacting Dell again with a complaint regarding FedEx. Hopefully Dell will get a clue and stop using FedEx.
Time to stop worrying about affirmative action FedEx and time to start hiring competent people.

 – About 2 days ago.

Terrible Terrible Terrible Delivery service. 100 + people at location, and was sent text saying they were there at 4:21pm. I was there and business was open until 7:00pm. Next day, I was sitting in my...

Terrible Terrible Terrible Delivery service. 100 + people at location, and was sent text saying they were there at 4:21pm. I was there and business was open until 7:00pm. Next day, I was sitting in my car, in the parking lot. They said that they came by at 4:13pm. No FedEx truck in the driveway. I left at 4:50. They change the locatin to a 24hr Walgreens near me. They said nobody was there at 1:28pm. Totally ridiculous. No Service atcall is Very Terrible Service...

 – About 3 days ago.

Fed ex wont deliver big packages. Im waiting on 55 inch tv. At six i looked it up on line. It said there was no adult to sign. I am 60, retired and i live with 16 birds and two cats. So what kid...

Fed ex wont deliver big packages. Im waiting on 55 inch tv. At six i looked it up on line. It said there was no adult to sign. I am 60, retired and i live with 16 birds and two cats. So what kid opened my door? I know they just didnt bother and took it to the fed ex location which is on other side of town. So when they send it back since im
not picking it up, im cancelling and ordering a 70 inch. I want to see their faces.

 – About 3 days ago.

Literally the second time in two weeks that FedEx claims my address is incorrect on a package and halts delivery because of it. Both times, I have confirmed that the address is correct, and even...

Literally the second time in two weeks that FedEx claims my address is incorrect on a package and halts delivery because of it. Both times, I have confirmed that the address is correct, and even still—the package is delivered to the wrong address. A good tort attorney could make some serious bank taking this horrible company down.

 – About 4 days ago.

We have lived in our home for 5 years and have received Fed.Ex deliveries until end of December. Tracking says our packages were delivered by our gate. We have no gate. We have had a part for...

We have lived in our home for 5 years and have received Fed.Ex deliveries until end of December. Tracking says our packages were delivered by our gate. We have no gate. We have had a part for repairing our dishwasher delivered 3 times but has never come to us despite we have given directions to FedEx. We ordered some plants, the spendy kind. and yesterday they said the driver would go and pick up the package where he had dropped it off at the gate. This morning FedEx called and told me if he can't get the package FedEx will get the business to replace it on Jan. 28th. That's not going to work for us. FedEx has at least spend over $500 replacing stuff that we have never received. I would take less than 2 minutes to talk to the driver to get the delivery to the right place. The company must be loosing money.

 – About 5 days ago.

Yup. Same experience here. Last week the driver lied and said we weren’t home and he left a door tag. Nope. We were home all day and have multiplied cameras that alert is if there’s motion,...

Yup. Same experience here. Last week the driver lied and said we weren’t home and he left a door tag. Nope. We were home all day and have multiplied cameras that alert is if there’s motion, plus a Ring doorbell. Jerk. Then today a sympathy gift for a friend was supposed to be delivered, checked the status, it says exception! Couldn’t deliver due to bad weather. Lies again! Sunny all day! The dang package was on the truck and the driver never drove to their house to deliver it. I hate fedex. With a passion. I will now call every business I am going to place and order with to see if they use fedex. If they do, I absolutely will not purchase anything from them.

 – About 5 days ago.

My shipment left Allenwood Ga. at 2am but tracking says it will be delivered by the end of the day. A fedex truck already delivered on my street and it was not me. I think they left it somewhere....

My shipment left Allenwood Ga. at 2am but tracking says it will be delivered by the end of the day. A fedex truck already delivered on my street and it was not me. I think they left it somewhere. Else. FedEx is the worst excuse for a shipper ever. Companies, STOP sending things Fedex.

 – About 5 days ago.

3 packages arrived at house in last 3 weeks. All out in the snow at the end of the sidewalk. 2 packages arrived at my office in town and were left out front on the busy sidewalk. One of those...

3 packages arrived at house in last 3 weeks. All out in the snow at the end of the sidewalk. 2 packages arrived at my office in town and were left out front on the busy sidewalk. One of those packages was expense name brand all over it. Twice over Christmas got the "business closed" excuse while I've been here. The worst was best buy where I ordered a game station and game over a month before Christmas and as far as best buy was concerned, it had shipped. I never received the product and had to fight with best buy to get money back because Fedex says they shipped it. Everytime something comes Fedex, I go to the vendor website and complain.

 – About 5 days ago.

January 21 @ 2:07 PM, received a Free FedEx Alert: "Signature req'd by someone at your address for package delivery 01/22." Waited until 4:30 & tracked, only to see "delivery...

January 21 @ 2:07 PM, received a Free FedEx Alert: "Signature req'd by someone at your address for package delivery 01/22." Waited until 4:30 & tracked, only to see "delivery exception, delivery not attempted due to bad weather in my area." It was sunny & clear all day. Tracking today shows delivery at the end of 1/23, however the package is still in the warehouse. This is the fourth time FedEx has either suspended delivery of a package, sent it to numerous locations all around me, promised delivery & didn't... never again! What a lazy, irresponsible company.

 – About 6 days ago.

I was waiting in my apartment for this giant metal bed frame to arrive at the front office. My status then says the business was closed (it wasnt) or customer not home. I have professional movers...

I was waiting in my apartment for this giant metal bed frame to arrive at the front office. My status then says the business was closed (it wasnt) or customer not home. I have professional movers coming tomorrow who are getting paid to lift my heavy shit. They were going to assemble this giant thing too. Now, I'm going to have to pick this thing up in a few days probably because some guy was too lazy to haul out the package. On top of that my rooms organization is going to be trashed. The whole idea was to have my bed hanging over my desk. How am I going to place the desk without the metal frame above it?? I'll be lucky if they actually follow the new instructions to get into my apartment gate. Last time I got stuck with fedex two guys were laughing in the van, one guy coming up to my door with the 'we missed you slip'. I was right on the porch to catch him because like others said you ACTUALLY have to wait right there for them. Guilt is the only thing that motivates these jerkwads to do their job. They signed up for a job with LIFTING and TIME RESTRAINT then complain about it online still. What a joke, never again fedex.

 – About 6 days ago.

Tracking says my package was delivered this evening at 6:20 PM. I have no package. I looked around my house, in my mail box, in my driveway (it's gated and I have found packages there in the...

Tracking says my package was delivered this evening at 6:20 PM. I have no package. I looked around my house, in my mail box, in my driveway (it's gated and I have found packages there in the past), no package. My husband was home sitting right in the living room. No one knocked. Where the F is my package??

 – About 6 days ago.

I ordered my package on Sunday, I understand that Monday was MLK day and no one delivers on a holiday, no biggie, I was busy anyway. And I don't know about y'all but when I order something to...

I ordered my package on Sunday, I understand that Monday was MLK day and no one delivers on a holiday, no biggie, I was busy anyway. And I don't know about y'all but when I order something to be delivered I get super excited... it's like Christmas all over again ya know? So I checked the status on Tuesday to see that its been updated and scheduled to be delivered on 1/22/2020 by 8PM, yay, it's showing up early instead of on the original estimated day - Thursday. Now, this is my second time dealing with Fedex. My first time was about a year ago and it was a f***ing NIGHTMARE. They lost my package on their truck and I had to go out to the facility about 30 minutes away. I don't drive and I had to take a Lyft there and back, an ADDITIONAL $40 TO GET MY PACKAGE THAT WAS SUPPOSED TO BE DELIVERED TO MY HOUSE. I didn't know my current package was going to be shipped with Fedex otherwise I would've ordered from somewhere else. So I doubled checked that I wouldn't have to sign for the package because I was going to be at work from 8AM to 3PM. I didn't have to sign for the package so that's great, I left a note on my door letting them know where to leave it in case they came while I was at work. Around 1PM or so I checked the order status and saw that there was a delivery exception because THEY COULDN'T GET THE PACKAGE ON THE TRUCK BEFORE THE COURIER LEFT...THEY HAD IT SINCE 6:30AM THIS MORNING, WHAT DO YOU MEAN YOU COULDN'T GET IT ON THE TRUCK??? I checked it again when I got home and the status was updated again stating it had been put on a truck at 2:16PM and that it would still be delivered today by 8PM. Okay whatever, at least I'll still my package today, right? WRONG. I waited, and waited, and waited, I watched the UPS man deliver packages to my neighbors by 5PM but still no Fedex truck. At 7:30PM I went downstairs to wait for the driver. 7:45 rolls around, still no package, I ask the customer service bot on their website about my package and all it can tell me is that it's going to be delivered by 8PM. 7:50 comes and I decide to call their customer service so that I can talk to a live person who then tells me that the driver won't make it by the cut off time and that I'll recieve my package sometime tomorrow. Okay, what time tomorrow then? "I don't know exactly ma'am, it should be there sometime tomorrow between 8AM and 8PM. But you won't need to sign for the package and the driver will leave it at your address." THAT DOESN'T HELP ME. YOU'VE HAD MY PACKAGE SINCE 6:30AM THIS MORNING AND YOU CAN'T MANAGE TO GET IT DELIVERED TO ME WITHIN 13.5 HOURS? IT'S AT A FACILTY 28 MINUTES AWAY FROM MY HOUSEAND YOU CAN'TGET IT HERE WITHIN 13.5 HOURS!? YOU'VE GOT TO BE F***ING KIDDING ME! Fedex is the worst delivery service by far.

 – About 6 days ago.

All day long you get a status that it is in transit and scheduled to arrive by the end of the day just to find out it never even left the warehouse... why do they keep doing that!...

All day long you get a status that it is in transit and scheduled to arrive by the end of the day just to find out it never even left the warehouse... why do they keep doing that!

 – About 1 Week ago.

Won't be ordering anything that ships FedEx again. Buch of slackers.. Package was supposed to be here yesterday. Showed it moved from one facility in Ohio to another one in Ohio not even an hour...

Won't be ordering anything that ships FedEx again. Buch of slackers.. Package was supposed to be here yesterday. Showed it moved from one facility in Ohio to another one in Ohio not even an hour later. 2 days for a package to travel what? 50 miles lol.. Still saying it'll be here today by end of the day but i call bullshit. Its almost dark out now and it's still saying it's in another state. Fedex is a joke! I hope I'm home when they finally get here cause I'm definitely tellin em to get f%@ked!

 – About 1 Week ago.

Fairly large package scheduled for delivery 1/29. Get an early morning email on 1/21 saying it will be delivered that day- no time specified.

I make quick arrangements canceling a...

Fairly large package scheduled for delivery 1/29. Get an early morning email on 1/21 saying it will be delivered that day- no time specified.

I make quick arrangements canceling a business appointment 90 minutes away, and wait. And wait. And wait.

At 5:30 pm, I get a text saying the package will be delivered 1/22 between 7:55 am and 11:50 am. Wow! All of a sudden FedEx is precise!

1/22: 10:30 I receive a text- package delivered, left at front door. Ah, nope. Not at garage door, not in the driveway. Try AI on website- what a joke! Finally call FedExasperating- the package was delivered. Yeah, but where? (During conversation, call-waiting shows neighbor is calling.) Switch over to new call: Jim, you have a big darn package at my front door!

Get hand truck to wheel 85 lb package down the street. Good times.

FedExpletive- you need to get drivers who can tell the difference between a 9 and an 11.

 – About 1 Week ago.

Why do people still use this company? They are terrible....

Why do people still use this company? They are terrible.

 – About 1 Week ago.

They say shipping late because of Truck Driver Shortage. A Big BS,!!! There is absolutely no DRIVER SHORTAGE!! Its all boils down to companies not paying Drivers enough. For all the stress and having...

They say shipping late because of Truck Driver Shortage. A Big BS,!!! There is absolutely no DRIVER SHORTAGE!! Its all boils down to companies not paying Drivers enough. For all the stress and having to put up with DOT, regulations, MF dumbass 4Wheelers traffic and whatever else im leaving out. 60-70 hrs a week without overtime pay. Yes, you heard right. Companies are NOT required to pay Truckers overtime pay. This is the ONLY employee that the Gov decides overtime can be overlooked., So...... DRIVER SHORTAGE IS ALL BULL CRAP!!!

 – About 1 Week ago.

Was told package would arrive in 4 days. Shows up on day 4 in town. Then that day they claimed they knocked on the door and I wasn't there. B.S. I had stayed home all day, and purposefully took...

Was told package would arrive in 4 days. Shows up on day 4 in town. Then that day they claimed they knocked on the door and I wasn't there. B.S. I had stayed home all day, and purposefully took that day off for it, and nothing. Said it would come tomorrow. Okay fine. Then I guess the driver just got lazy and decided to NOT deliver my package despite the drivers working until 8 and I could LITERALLY SEE HIM THREE APARTMENT BUILDINGS OVER AT FREAKING 7! Horrible! Will NEVER use FedEx ever again!

 – About 1 Week ago.

Fed Ex driver lies about weather and doesn't deliver package for over 5 days

I am now on the 5th day of waiting for Fed Ex to deliver a package to my home address. The driver keeps...

Fed Ex driver lies about weather and doesn't deliver package for over 5 days

I am now on the 5th day of waiting for Fed Ex to deliver a package to my home address. The driver keeps marking the package as undelivered due to "local weather delay". This is a complete lie. UPS and Amazon have had no problems delivering during this time. On the 4th day I called Fed Ex to find out why the package hasn't been delivered. After several hoops the customer service rep said that they didn't know why and that the driver should have delivered it. They opened a case and gave me the case number. Now I'm thinking it will be here the next day. Wrong!

On the fifth day we noticed that the Fed Ex driver drove through our small neighborhood and delivered a package to our neighbor two houses down (100 foot away). Later that day the package status was again updated to "Delivery exception - Local weather delay - Delivery not attempted." I called the Fed Ex location again and they couldn't explain why the package hasn't been delayed. They just offered for *ME* to come and pick it up. Why is that my job to pickup a package that you're being paid to deliver? I asked for other options and they provided none. "They will talk to the manager tomorrow." Yeah, like that will help.

If you have to call Fed Ex for a similar situation, then good luck. You first have to get past their automated response system, which just repeats the same information you can find on the website. If you can then get to a customer service agent, be prepared for them to just read off a script and tell you the same information. You can then ask them to call the local Fed Ex distribution center and ask why the package is not being delivered. Some agents will tell you that they will submit that request, but you should demand that they do it immediately and keep you on the line. Make sure to get a case number.

After this experience whenever I have any other options for shipping I will avoid Fed Ex. I will also avoid doing business with online companies (such as Best Buy) if they choose to use Fed Ex for delivery.

 – About 1 Week ago.

currently been on hold for 2 hours. fed ex you have a whole site dedicated to your sucky-ness. FIX IT....

currently been on hold for 2 hours. fed ex you have a whole site dedicated to your sucky-ness. FIX IT.

 – About 1 Week ago.

Took a week for my package (a rug) to “get here”, my daughter and I were home all day for MLK day. Assumed nothing came since they had a almost a two delivery point.But, when I checked my email...

Took a week for my package (a rug) to “get here”, my daughter and I were home all day for MLK day. Assumed nothing came since they had a almost a two delivery point.But, when I checked my email later that night I see “package delivered “. But, when I went outside there was nothing! This is the second time this has happened with them. First time the package was delivered to my neighbor(who brought it back, while I was on the phone with Fedex -as they insisted it was delivered to me). Now this! Smh...

 – About 1 Week ago.

Waisted two days waiting at home for a FEDEX Ground Delivery and unbelievably received message stating a Delivery Exeption due to Customer unavailable or Business Closed. We were home and our...

Waisted two days waiting at home for a FEDEX Ground Delivery and unbelievably received message stating a Delivery Exeption due to Customer unavailable or Business Closed. We were home and our security cameras prove no one from FEDEX came by or drove by. Calling the 800 number does no good. They claim to have spoken with the local manager who instructed the driver to deliver the package again which is total B.S.. Now received two messages, one stating that the last attempt was the final attempt and another stating that the package will be delivered tomorrow. Fat Chance!!!

 – About 1 Week ago.

My package was supposed to be here yesterday and is now delayed until Tuesday. The tracking shows it going all over the place and it takes it 12-24 hours to travel 200 miles at times. The first time I...

My package was supposed to be here yesterday and is now delayed until Tuesday. The tracking shows it going all over the place and it takes it 12-24 hours to travel 200 miles at times. The first time I talked to customer service they said that I would receive a call from the investigation team within 2 hours. They never called so I called back 4 hours later and all they could say is that they are sorry and it is still under investigation. I never got a call from them. They literally just blew me off. I called back the next day and all they could say is they are sorry and didn't know what was going on. The expected delivery date then changed to 'not available at this time' for another 24 hours as it sat at a fedex location the opposite direction from where it was previously. I have NEVER had any issues with any package deliveries to me when using UPS or USPS, but the first time I used Fedex I have to deal with this. What a bunch of incompetent idiots! No one does their job. All they can tell you is sorry. What a shitty company. I can't wait til these clowns go out of business.

 – About 1 Week ago.

It looks like great opportunity for competitors. Easy to beat them with so terrible service....

It looks like great opportunity for competitors. Easy to beat them with so terrible service.

 – About 1 Week ago.

My package originated in Oregon and was supposed to be delivered to New York City. The package made its way from Oregon to New England after which it traveled to Iowa then Ohio. I would love to meet...

My package originated in Oregon and was supposed to be delivered to New York City. The package made its way from Oregon to New England after which it traveled to Iowa then Ohio. I would love to meet the geniuses at Fedex who decided that was a good idea. The package was supposed to be delivered Friday but was delayed for some unknown reason. Thanks to the weekend and the holiday on Monday they say I will get my package Tuesday but knowing Fedex it will most likely take another week, if I get it at all.

 – About 1 Week ago.

Fedex sucks....

Fedex sucks.

 – About 1 Week ago.

Package delivery date sat Jan 18th. Package arrived my home town 7:46 am. Never went out for delivery. Now scheduled delivery tues the 22 since mon is Mlk day! Fed Ex is the worst shipping service...

Package delivery date sat Jan 18th. Package arrived my home town 7:46 am. Never went out for delivery. Now scheduled delivery tues the 22 since mon is Mlk day! Fed Ex is the worst shipping service ever. Joe Fife do hear me in Texas?

 – About 1 Week ago.

Fedex driver failed to deliver my package from adidas yet marked it as delivered and left door tag along with(why left note if it was delivered?) adidas refused to give me any further assistance since...

Fedex driver failed to deliver my package from adidas yet marked it as delivered and left door tag along with(why left note if it was delivered?) adidas refused to give me any further assistance since it was 'delivered.' started lost package claim with fedex about 3 weeks ago and haven't heard anything yet. i lost all my hope and gave up on finding my package. thanks my whoever the fedex driver. you gave me $240 lesson to not use your service ever again.

 – About 1 Week ago.

Is there a class-action lawsuit against Fedex I could join?...

Is there a class-action lawsuit against Fedex I could join?

 – About 1 Week ago.

Two-day delivery is actually 4-day delivery to Fedex!...

Two-day delivery is actually 4-day delivery to Fedex!

 – About 1 Week ago.

Multiple times said out for delivery but never show up. WTF...

Multiple times said out for delivery but never show up. WTF

 – About 1 Week ago.

Stay away from Fedex!!!!!!...

Stay away from Fedex!!!!!!

 – About 1 Week ago.

3 days ago, I was anticipating a delivery from FedEx. The driver said that the package was undeliverable because the address was incorrect. Wrong. The address listed was (and is) 100% correct. After...

3 days ago, I was anticipating a delivery from FedEx. The driver said that the package was undeliverable because the address was incorrect. Wrong. The address listed was (and is) 100% correct. After calling FedEx, the customer service agent assured me the package would be delivered the next day. Wrong again. The package never came. FedEx pushed the delivery back yet another day. So, here we are. Today's the day and still no package. I checked the tracking and the delivery driver reported the package as delivered. Wrong yet again! No package was delivered. So now I have to wait for an "investigation" to unfold to get a package that is now 3 days past due because of FedEx driver ineptitude. This is ridiculous. This company is due for a class-action lawsuit.

 – About 1 Week ago.

Everything has already been said.. Stay away from Fed Ex!...

Everything has already been said.. Stay away from Fed Ex!

 – About 1 Week ago.

Yeah, I am having a battle with FedEx's driver insisting that he leave my packages at the end of my long driveway at the gate. The gate is always open, and the end of the driveway is about 300 ft...

Yeah, I am having a battle with FedEx's driver insisting that he leave my packages at the end of my long driveway at the gate. The gate is always open, and the end of the driveway is about 300 ft from my front porch and not visible from the house. The place where he tosses my packages is also easily visible from people passing by on the road. So yeah, I'm out in the middle of the woods, with no possible witnesses, and FedEx throws packages out there for easy pickings. Already had a few things vanish over the years from both FedEx and UPS.

So today I was expecting a package from Home Depot sent via FedEx Home Delivery. Last night I put out a sign at the end of the driveway asking the FedEx driver to please deliver any packages to my house. I needed the tool I ordered to do some work on my car, so I was planning to do that after delivery was made. Just to be sure, I spent the early afternoon working in the yard nearby the driveway. Around 1pm I saw a FedEx Ground delivery truck go zooming by. Thinking perhaps he would swing in here on the return leg, I continued working outside. After 45 minutes, and no FedEx truck, something was amiss. So I went into the house and checked my emails. Yeah, notice from FedEx that there was a DELIVERY EXCEPTION - INCORRECT ADDRESS. Excuse me? I put both the physical address and my post office box on the shipping address, because I never know when they might deliver via ground services or via the so-called "Smart Post" service through USPS. So I have to cover both bases.

Talked to a guy named Louis at FedEx on the phone. Getting nowhere, so I asked for a supervisor. Was handed over to someone by the name of Elijandro (sp?). He started giving me a song and dance too about how I could either drive up to the FedEx depot to pick up my package after the driver returned there, or would just have to wait till Monday. I told him, "No, that package was supposed to be delivered today, and that is the reason I ordered it from Home Depot. Your driver screwed up, so I expect you to call the local depot so they can contact the driver and have him deliver the package here like he was supposed to do." Well yeah, I gave them the opportunity to lie to me, and Elijandro seized the opportunity. He had me hold while he supposedly called the local office, and then when he came back he said that he was waiting to hear back from them about getting the driver to return with my package. He would call me back in an hour to hour and a half. Glad I wasn't holding my breath.

On another front, I was contacting FedEx via their online complaint form about an undelivered package (if it isn't delivered to my porch, then it isn't delivered). So I mentioned this latest situation with the EXCEPTION DELIVERY. And this person (Sylvia A.) then tells me that the package was actually sent via FedEx Smart Post and that I should contact the post office. Wait! Are you telling me that the driver could not find the local post office here?

So, no comment back from the past email, no phone call from Elijandro, and no package in my driveway nor on my porch. And I don't have any idea where the package actually is at the moment.

I would rather not ever have to deal with FedEx again, but not all of the places I order from give you any options about who to have deliver the package.

Oh, by the way, read FedEx's disclaimer about shipping. Apparently unless the shipper pays for a required signature service, they claim they are not responsible for losses or damages to the packages. Cute!

 – About 1 Week ago.

FEDEX LIES!!! They keep saying they are trying to deliver my package and are not!!! Getting on my nerves....

FEDEX LIES!!! They keep saying they are trying to deliver my package and are not!!! Getting on my nerves.

 – About 1 Week ago.

Will follow suggestion to not do business with any company that utilizes Fed Ex. I can’t understand how they manage to maintain their reputation. Which appears to be going downhill, for good...

Will follow suggestion to not do business with any company that utilizes Fed Ex. I can’t understand how they manage to maintain their reputation. Which appears to be going downhill, for good reason.

 – About 2 weeks ago.

I literally stayed home all day with our door open seeing through the glass door and reading prisoner of Azkaban waiting for a package to be delivered. I'm literally sitting looking at the door...

I literally stayed home all day with our door open seeing through the glass door and reading prisoner of Azkaban waiting for a package to be delivered. I'm literally sitting looking at the door when I get a message saying a delivery attempted will drive next day, no one was home. I was literally sitting by front of the door looking out with the lights on. This is not the first time this has happened completely and utterly frustrating. Philadelpa PA

 – About 2 weeks ago.

FedEx delivery drivers blatantly lied regarding my diamond wedding ring set delivery.
First, for some reason my package was sent without requiring my signature. Second, knowing that, and living...

FedEx delivery drivers blatantly lied regarding my diamond wedding ring set delivery.
First, for some reason my package was sent without requiring my signature. Second, knowing that, and living in a lower income district, we were camped out in our living room ALL DAY on the day of the scheduled delivery. It was to be delivered by 8:00p.m. we had previously chosen to put up a nice strong, heavy, GLASS storm door. Third, we have a mini dachshund, and a shih tzu that bark loudly whenever anyone knocks. Fourth, one of us was in the living room with the wooden door open, so we all could watch through the storm door. Fifth, our apartment sits right by the driveway, and our windows face the driveway, and parking lot. You cant pull onto the property without us seeing the vehicle.
At 8:15 my spouse leaves to put on pajamas, all the while watching out the small bedroom window. NOTHING/ only CRICKETS. I soon also leave the livingroom, and while I did shut the wooden door, our dogs stayed in the living room laying on the couch only about 4 feet from the door. At 8:23 I receive a text message that they "ATTEMPTED" to deliver my package. Oh as we are older 62 and 70 we keep a note on our door, asking anyone knocking to please knock loudly.

Now remember my package, did NOT require a signature or any acknowledgement that it had been received by us. So why didn't the driver just set the package by our door, and leave?? I immediately called FedEx, and got a BS story, and was told that it would be delivered the very next day, before 8:00p.m. Once again we spent the day camped out in the living room with the wooden door wide open W.A.I.T.I.N.G At about 2:00 , I called FedEx and explained how if the driver was really here to deliver the package on the previous day, it should have been left by our door. I went on to say that in this day of technology I found it hard to believe that they had no way to contact the delivery driver, and get an approximate time to expect delivery. I was told that he would deliver my package between 5:00 & 6:00 p.m. Another blatantly LIE. I was sitting in a smaller Queen Anne type chair with it's back only a few inches from the door, once again with the wooden door open. At 6:57p.m. I receive another text saying that the delivery was attempted at 6:53p.m. AGAIN IT DID NOT REQUIRE ANY TYPE OF CONFIRMATION OF DELIVERY. My spouse was sitting in the bedroom watching a small TV, while watching out the window, absolutely no FedEx vehicle, or any vehicle lights at all. We are older, we are tired of being camped out another day of our lives waiting, only to be once again lied too. Once again I am on the phone to FedEx.

This time I was told that he was a new driver and has been having trouble making his deliveries on time. Um....so he also has an issue with telling the truth. If he had ever been here all he had to do was leave our package, and go on his slow way. We finally received the package on the third day, a supervisor delivered it, and required a signature that it was received. I barely was given a "sorry"

I never plan on using FedEx again. Lazy Liars

 – About 2 weeks ago.

Fedex blatantly LIES to its customers. I'm to start a new job soon and the company sent me a laptop on which to make my reports. I tracked it and SUPPOSEDLY the driver came by twice yesterday to...

Fedex blatantly LIES to its customers. I'm to start a new job soon and the company sent me a laptop on which to make my reports. I tracked it and SUPPOSEDLY the driver came by twice yesterday to deliver my package but no one was there to sign for it. Funny! I was home ALL DAY LONG but never heard a knock nor saw any Fedex vehicle pull up in my driveway. This isn't the first time Fedex has lied involving a SUPPOSED delivery attempt. I wish I had known the company was going to use Fedex to deliver the laptop. I could've saved them (and myself) some trouble and told them to use USPS. Do yourself a favor and STAY AWAY FROM FEDEX!!!

 – About 2 weeks ago.

Talked to 3 different customer service reps which gave me 3 different answers to my missing package.
#1 You should consider this missing and have the sender file a claim
#2 next day after...

Talked to 3 different customer service reps which gave me 3 different answers to my missing package.
#1 You should consider this missing and have the sender file a claim
#2 next day after seller received info that it was still in progress for delivery -Call USPS as they are the final delivery service (FedEx Smartpost) - USPS is awaiting delivery from FedEx
#3 after not receiving the claim form they were supposed to send to my email - they have to do a trace first which will take 2-3 business days before a claim can be filed

It was supposed to be delivered 10 days ago and it was lost or something 1 hour from my house...

Shouldn't training or at least procedures be the same for all customer service people at a company????

Beyond frustrated with them!

 – About 2 weeks ago.

FEDEX IS AN INEPT OPERATION . AVOID FEDEX AT ALL COSTS !!!...

FEDEX IS AN INEPT OPERATION . AVOID FEDEX AT ALL COSTS !!!

 – About 2 weeks ago.

FedEx execs must be laughing all the way to the bank at customers expense . Shame on FedEx for intolerable delivery “service “ . Any delivery from FedEx is waiting game , with no certain result ....

FedEx execs must be laughing all the way to the bank at customers expense . Shame on FedEx for intolerable delivery “service “ . Any delivery from FedEx is waiting game , with no certain result . AVOID FEDEX AT ALL COSTS !

 – About 2 weeks ago.

I just dont even understand how this company is still in business. I order alot of things online and receive many packages through USPS, UPS and Amazon. I have absolutely never had any issues with any...

I just dont even understand how this company is still in business. I order alot of things online and receive many packages through USPS, UPS and Amazon. I have absolutely never had any issues with any of those three. When it comes to FedEx everything me and my wife ever receive through them is and issue. Whether it be the package takes forever to get to us. I've literally watched a package come all the way to my local delivery hub to then get sent back and forth twice. Also have had them claim to go to our house when I was home all day and said we werent home and had to drive all the way down to pick up my package at their convenience. Yesterday I was waiting for my package from them which they claim was delivered. I watched my camera no one ever came from fedex but I got my packages from Amazon and ups no problem! FedEx sucks and I dread seeing the shipping information say FedEx tracking it's a damn joke.

 – About 2 weeks ago.

Will probably not place an order anymore with a company that uses fedex! Said a package was “delivered” @ 11:08 . Arrived at my gated apartment to find no package @ 3:00. Never happens with other...

Will probably not place an order anymore with a company that uses fedex! Said a package was “delivered” @ 11:08 . Arrived at my gated apartment to find no package @ 3:00. Never happens with other delivery services.They also utilize usps! When this happens you will NOT RECEIVE YOUR PACKAGE! Plausible denialism.

 – About 2 weeks ago.

Fedex Has gone down hill so much ,I refuse to accept packages from any shipper that uses Fedex!!...

Fedex Has gone down hill so much ,I refuse to accept packages from any shipper that uses Fedex!!

 – About 2 weeks ago.

Part of the Problem is Fedex would rather put profits over customer service by using Independent contractors who pay their drivers not much over minimum wage and in most cases no benefits ,therefore...

Part of the Problem is Fedex would rather put profits over customer service by using Independent contractors who pay their drivers not much over minimum wage and in most cases no benefits ,therefore you don't get quality drivers like UPS or USPS ect.

 – About 2 weeks ago.

If you don't like FedEx then just don't buy from company's that use them ,problem solved!...

If you don't like FedEx then just don't buy from company's that use them ,problem solved!

 – About 2 weeks ago.

I get a monthly supply of life savings meds by FedEx from an out of state pharmacy. Pharmacy gives me a delivery date and FedEx confirms with a text. For each of the last two months, I've had to...

I get a monthly supply of life savings meds by FedEx from an out of state pharmacy. Pharmacy gives me a delivery date and FedEx confirms with a text. For each of the last two months, I've had to sit on my ass all day waiting on them to sign for the expensive meds. Never showed. No text, no call. Yesterday's delivery date came and went and as of noon today still haven't gotten my meds. Still sitting on my ass at home waiting on them!

 – About 2 weeks ago.

Ordered a package two day shipping....websites chooses FedEx. Day of delivery I get a notification saying delivery attempt failed due to "customer not home" yet I was home and he did not come....

Ordered a package two day shipping....websites chooses FedEx. Day of delivery I get a notification saying delivery attempt failed due to "customer not home" yet I was home and he did not come. Later after speaking to rep he says what actually happened is the package failed to load onto the delivery vehicle... FedEx is garbage

 – About 2 weeks ago.

I ordered a perishable item for some lab work on plants two weeks ago. The delivery date keeps getting pushed back. The plants are starting to die as well. Delivery guy said that it was "too snowy...

I ordered a perishable item for some lab work on plants two weeks ago. The delivery date keeps getting pushed back. The plants are starting to die as well. Delivery guy said that it was "too snowy to attempt delivery" and yet both the mail and the UPS have come today not to mention a different FedEx truck. They need to get their business together! I never would have ordered it if I knew it was FedEx since they always take five years.

 – About 2 weeks ago.

FedEx Home Delivery has driven through our yard a couple of times now. The first time several years ago we filed a claim and go almost $700 for repairs. It happened again a few weeks ago and I have...

FedEx Home Delivery has driven through our yard a couple of times now. The first time several years ago we filed a claim and go almost $700 for repairs. It happened again a few weeks ago and I have gotten passed around between three different offices and no-one can tell that anything's been done or even that the case number they gave me exists. So infuriating! We don't like for them to deliver to our home and avoid it as much as possible. We typically put chairs at the bottom of our drive so they can't even get in there to put a tire or two into our wet grass. If there was some way I could get arrange never using them again that would be my preference. Big company, lots of employees and I don't feel like they care about me or my issue at all. Argh!!!

 – About 2 weeks ago.

To lazy to walk up the stairs. three different times, said no one home. Yet no door tag. No footage of them even pulling in driveway. Today left tag on door. Did not even knock. I heard his truck door...

To lazy to walk up the stairs. three different times, said no one home. Yet no door tag. No footage of them even pulling in driveway. Today left tag on door. Did not even knock. I heard his truck door close. He did goosed it out the driveway. Been this was for over a year with them.

 – About 2 weeks ago.

My initial delivery date showed Monday the 13th, then today, the 14th, now it shows tomorrow, the 15th. It supposedly arrived at a hub less than 60 miles away 2 days ago, yet the delivery date keeps...

My initial delivery date showed Monday the 13th, then today, the 14th, now it shows tomorrow, the 15th. It supposedly arrived at a hub less than 60 miles away 2 days ago, yet the delivery date keeps being pushed back, and the status has been stuck on "Departed FedEx location" for 2 days now. Called customer service, and they couldn't tell me why delivery date keeps being pushed back. FedEx is useless.

 – About 2 weeks ago.

Driver leaves a door tag, then while I'm standing out in front of house drive right past me. Now I have to use a pick up spot due to unreliability. UPS and Amazon contractors never miss, this...

Driver leaves a door tag, then while I'm standing out in front of house drive right past me. Now I have to use a pick up spot due to unreliability. UPS and Amazon contractors never miss, this company is in trouble.

 – About 2 weeks ago.

Let me f%@king tell you, I just want my damn model kit. I ordered it on the 29th of December, and the first attempt they made to deliver it was- Oh! Never! Ah, yet they still claim that they tried to...

Let me f%@king tell you, I just want my damn model kit. I ordered it on the 29th of December, and the first attempt they made to deliver it was- Oh! Never! Ah, yet they still claim that they tried to drop it off two times now. Nobody has been to my damn house, I've got security cameras. They're going to send back my model kit if I don't magically find a way to accept it fast. Where are trying to deliver it to?!

 – About 2 weeks ago.

FedEx has been a thorn in my side for years. I work with and buy lots of vintage computer equipment (especially monitors), and every single time FedEx was used for shipping, the equipment would show...

FedEx has been a thorn in my side for years. I work with and buy lots of vintage computer equipment (especially monitors), and every single time FedEx was used for shipping, the equipment would show up broken with flaws not seen or described in original listings, despite incredibly thorough and safe packaging from almost all my sellers.

 – About 2 weeks ago.

FedEx not reliable. I ordered a package from Saks. The expected delivery date kept on changing. They finally delivered when no one was home as although I subscribed to a text notification nonsense. ...

FedEx not reliable. I ordered a package from Saks. The expected delivery date kept on changing. They finally delivered when no one was home as although I subscribed to a text notification nonsense. I live in Queens NY and wanted to have a local dropoff only option was in Brooklyn. Guest I will not order from Saks because of this. My UPS experience is much bettet

 – About 2 weeks ago.

Placed an order on Walmart.com (where you don't actually get shipping options. They choose whatever they want) on a Thursday night with initial estimate of arrival for in-store pick-up on...

Placed an order on Walmart.com (where you don't actually get shipping options. They choose whatever they want) on a Thursday night with initial estimate of arrival for in-store pick-up on Saturday. On Saturday, I check the Fed-ex tracking info to see that the package is at a location roughly one hour away from the destination, but listed with 'Delivery Exception' and a new estimated arrival of Tuesday.
Here's hoping they actually deliver and I don't have to go pick it up myself, like I've had to in the past.

 – About 2 weeks ago.

They"d give a deliveryry date and on the day of delivery chance the delivery date to undetermined. No other company would do such a crappy thing. They are way worse than USPS....

They"d give a deliveryry date and on the day of delivery chance the delivery date to undetermined. No other company would do such a crappy thing. They are way worse than USPS.

 – About 2 weeks ago.

there is a reason why Amazon dropped using fed x . Nothing but problems for the last 6 deliveries from Fed x. Called they said the driver came back early to Fed x because it was to dark out ant this...

there is a reason why Amazon dropped using fed x . Nothing but problems for the last 6 deliveries from Fed x. Called they said the driver came back early to Fed x because it was to dark out ant this time of night. In the winter here is no darker out at 6:30 than it is at 5pm.
Couldn’t make a delivery due to snow. We live in snow country. I told them 3 school buses just came through and ups delivered a package earlier in the day.
Called numerous times and the local Fed x manger will not call me back.
Delivered package to wrong location and left it at a vacant lot
Left it at a guard shack for a homeowners association 5 miles away and told me I should go pick it up.

 – About 2 weeks ago.

a law needs to be passed, no more leaving packages without getting someone to sign for it!!!...

a law needs to be passed, no more leaving packages without getting someone to sign for it!!!

 – About 2 weeks ago.

info said my package was delivered on wednesday 8 january 2020 and left at front door or porch lies!!! we have security cam unless a ghost delivered it!!...

info said my package was delivered on wednesday 8 january 2020 and left at front door or porch lies!!! we have security cam unless a ghost delivered it!!

 – About 2 weeks ago.

Fedex’s Delivery Driver didn’t even ring the door bell, knock on the door or even opened the Fence Door for my expensive package that needed to be signed. And are also making me wait 3 days more...

Fedex’s Delivery Driver didn’t even ring the door bell, knock on the door or even opened the Fence Door for my expensive package that needed to be signed. And are also making me wait 3 days more to have my package delivered to their locations compared to other mail companies. I would offer to pay extra to companies to have sure they ship with USPS

 – About 2 weeks ago.

Not sure what is going on with FedEx. From being my go-to carrier for over a decade, I am now willing to pay extra my vendors to ship with UPS or even USPS. Totally unreliable, they cannot even...

Not sure what is going on with FedEx. From being my go-to carrier for over a decade, I am now willing to pay extra my vendors to ship with UPS or even USPS. Totally unreliable, they cannot even maintain the schedule they send me which is always later than what the vendors are saying and I am paying for. A package was supposed to be delivered by 10:30 AM, I received a notification by FedEx at 10:45 that the package will be delivered by 10:30 and it was delivered at 2:30. This was perishable. The latest and most laughable? The package was going to be delivered on Thursday. FedEx changed it to Friday. The package is now going to be delivered today Sunday though it still looks like it is stuck in Alabama. On its way from Kentucky, it went to Colorado (what the heck), Texas, Alabama... FedEx is claiming exception due to weather. Maybe they should have continued carrying the package West from Colorado and hit California.

 – About 2 weeks ago.

My package said it was shipped by FedEx last Monday. My first thought was "oh great I'll see it in 3 weeks!" because I've had to deal with their slowness before. Wednesday I finally...

My package said it was shipped by FedEx last Monday. My first thought was "oh great I'll see it in 3 weeks!" because I've had to deal with their slowness before. Wednesday I finally got a text saying that it was actually on the move. It arrived at a facility 15 minutes from my house on Thursday. However, they sent me a message telling me it won't be delivered for another 6 days. Are you kidding me?!? And they don't allow pickups from their facility. They are so frustrating!

 – About 2 weeks ago.

FedEx is as useful a wet shit in silk pants. They can take all over their overseas customer service sellout bullshit and choke on it. Tell me again how it’s going to take 5 business days to get my...

FedEx is as useful a wet shit in silk pants. They can take all over their overseas customer service sellout bullshit and choke on it. Tell me again how it’s going to take 5 business days to get my package to travel a total of 50 miles IN THE SAME GOD DAMN STATE! f%@k FedEx. Next time I’m hiring a f%@king carrier pigeon or a recently lobotomized homeless man on a bike. At least then I know something with a bigger brain than any of the management at FedEx is in charge of delivering my package. For f%@k sake, if you’re not going to do better at least burn your company down so the universe can redistribute the released matter into something more useful like a door stop or a toilet seat. You make Comcast look like the damn Make-A-Wish Foundation.

Get bent FedEx.

 – About 2 weeks ago.

Bring me my damn rocket launcher already, your company should he called FedUps...

Bring me my damn rocket launcher already, your company should he called FedUps

 – About 2 weeks ago.

Cringed when I saw my package shipped via FedEx....if it was UPS or USPS it would have been here already within a couple of days. I’ll see it in a few months, hopefully it won’t be damaged too....

Cringed when I saw my package shipped via FedEx....if it was UPS or USPS it would have been here already within a couple of days. I’ll see it in a few months, hopefully it won’t be damaged too. I’m thinking of getting a job at FedEx since I’m anti social and lazy, heard they pay well for that type of person. Sign me up!

 – About 2 weeks ago.

Wouldn’t let me sign in or change my password......

Wouldn’t let me sign in or change my password...

 – About 2 weeks ago.

This package been goin back and forth for like 3 days now tf is they doing. This shit so frustrating...

This package been goin back and forth for like 3 days now tf is they doing. This shit so frustrating

 – About 2 weeks ago.

FedEx Kennesaw, GA received my package, but hasn't delivered. Won't admit it was "lost" or stolen within their warehouse. The C/S representatives give you the run around & the claims...

FedEx Kennesaw, GA received my package, but hasn't delivered. Won't admit it was "lost" or stolen within their warehouse. The C/S representatives give you the run around & the claims department is at best blase about the situation and claim they only make contact via mail (ironic that FedEx uses the post office to deliver their mail. They must think FedEx Suck, too)

Will this Christmas package ever arrive?

 – About 2 weeks ago.

FedEx does suck. Next Day air is two day air. If it says your package is out for delivery, they mean maybe tommorow. I try to avoid using their service. I am surprised they still exist....

FedEx does suck. Next Day air is two day air. If it says your package is out for delivery, they mean maybe tommorow. I try to avoid using their service. I am surprised they still exist.

 – About 3 weeks ago.

I told FedEx a carrier pigeon would be quicker. ...

I told FedEx a carrier pigeon would be quicker.

 – About 3 weeks ago.

Why do they even have expedited shipping? They should just advertise that your package will sit on a f%@king truck, warehouse, etc., until the lazy f$c& decides to deliver it, yet when they do, They...

Why do they even have expedited shipping? They should just advertise that your package will sit on a f%@king truck, warehouse, etc., until the lazy f$c& decides to deliver it, yet when they do, They will find the longest route possible and still deliver it to the wrong address or just say they attempted delivery, but nobody was home, and somehow the only time that your surveillance camera doesn’t pick up motion is when FedEx attempts delivery.

 – About 3 weeks ago.

f%@k fedex vf%@k f%@k vf%@kv them...

f%@k fedex vf%@k f%@k vf%@kv them

 – About 3 weeks ago.

go amazon...

go amazon

 – About 3 weeks ago.

sell fedex stock...

sell fedex stock

 – About 3 weeks ago.

f%@k fedex...

f%@k fedex

 – About 3 weeks ago.

So my package was shipped to me on Dec 31. I received the delivery confirmation Monday, January 6 via text. I get home, no package. After numerous phone calls and with FedEx claims, I am told that...

So my package was shipped to me on Dec 31. I received the delivery confirmation Monday, January 6 via text. I get home, no package. After numerous phone calls and with FedEx claims, I am told that they have been trying to reach the local facility that services my area, but nobody is calling them back. Wtf???? Now four days later, after my package was “delivered,” I see that the tracking status is updated. It still shows that it was delivered on the 6th, but now on the 10th it states that the package is at the FedEx facility. I called FedEx and I’m told once it’s delivered, the status won’t change. I ask why, then, did I receive an updated notification? She finally looks it up herself and says that it WAS updated and the package was manually scanned and she has never seen that happen and will have to reach out to the facility. She won’t know anything until she hears back from them. Great! The same facility that never called you back in the first place!

 – About 3 weeks ago.

fedex promised to deliver and FAILED...

fedex promised to deliver and FAILED

 – About 3 weeks ago.

FedEx driver decided that because my residence used to be a church my packages were "undeliverable." Not a bad address, the driver just decided he didn't want to actually do his job and...

FedEx driver decided that because my residence used to be a church my packages were "undeliverable." Not a bad address, the driver just decided he didn't want to actually do his job and deliver my packages today.

 – About 3 weeks ago.

FedEx drive had a bundle of 3 packages he was to deliver by 10 am. At exactly 10 am he shows up at gate and delivers 2 and left the other on the truck. I called fedex to turn him around and they hung...

FedEx drive had a bundle of 3 packages he was to deliver by 10 am. At exactly 10 am he shows up at gate and delivers 2 and left the other on the truck. I called fedex to turn him around and they hung up on me. I’m still waiting for them to bring my third package. We paid for a guaranteed delivery but they failed once again. If you have something that needs to be there don’t use fedex they have gotten worse and very unreliable.

 – About 3 weeks ago.

FedX driver damaged my lawn by bringing a huge truck too big for my driveway. Jake the area station manager came out and examined the damage assuring me he would have the lawn restored. Since this was...

FedX driver damaged my lawn by bringing a huge truck too big for my driveway. Jake the area station manager came out and examined the damage assuring me he would have the lawn restored. Since this was 11-10-19 Jake asked me to give him until after the holidays.
Now Jake no longer answers his cell phone and voicemail is full.
Jake is Jacob Nolan
Operations Manager at FedEx Ground
Kennesaw State UniversityFedEx Ground. Seemed trustworthy but since I am disabled, feel like FedX is taking advantage of me.

 – About 3 weeks ago.

FedEx assholes have had my package somewhere in Falling Waters WV for the last 15 hours, there is no FedEx distribution center there, only drop off/pick-up areas. It's already going on 3 days...

FedEx assholes have had my package somewhere in Falling Waters WV for the last 15 hours, there is no FedEx distribution center there, only drop off/pick-up areas. It's already going on 3 days late on a guaranteed delivery, vendors need to stop using these shipping companies.

 – About 3 weeks ago.

Frickin a$$hole FEDEX delivery driver. Placed my package directly in front of my screen door so that we couldn't even get out the door. Wife called me to tell me about it and had to go out the...

Frickin a$$hole FEDEX delivery driver. Placed my package directly in front of my screen door so that we couldn't even get out the door. Wife called me to tell me about it and had to go out the garage door to move the package. Yes it was dog food, but if you don't being in the delivery business then quit and go find something else to do.

 – About 3 weeks ago.

Yes it makes perfect sense to bring a package to within an hour of my home, and then take it to a city further away, then take it even further away the next day, and then bring back to where I am....

Yes it makes perfect sense to bring a package to within an hour of my home, and then take it to a city further away, then take it even further away the next day, and then bring back to where I am. Serious logistics issues

 – About 3 weeks ago.

Why the f%@k do I have to be at my house to receive the package leave it at my f%@king door step...

Why the f%@k do I have to be at my house to receive the package leave it at my f%@king door step

 – About 3 weeks ago.

Awful! Use USPS Express Mail or UPS...

Awful! Use USPS Express Mail or UPS

 – About 3 weeks ago.

They suck BALLS because they don't vet their people so Joe Blow Criminal or Juan Illegal can work for them, and even when they have major theft issues, they don't crackdown harder, and when...

They suck BALLS because they don't vet their people so Joe Blow Criminal or Juan Illegal can work for them, and even when they have major theft issues, they don't crackdown harder, and when you try contacting them to see what happened, you get logged overseas by 'Joanna' in Whereverthef%@kistan, but when I contacted Apple, I got TWO people from the United States. Now, I'm out 1500 and my iPhone. f%@k you, FedEx, you're name is perfect because anything with 'Federal' in the title SUCKS.

 – About 3 weeks ago.

Shipment delays causing the gift recipient to not receive package in time. Rerouting with FedEx is a headache. Had to talk to 3 customer service reps and still got nowhere.

Rep #1 - put...

Shipment delays causing the gift recipient to not receive package in time. Rerouting with FedEx is a headache. Had to talk to 3 customer service reps and still got nowhere.

Rep #1 - put in a request for address change. Asked to confirm new address but then the call disconnects. Didn't even bother to call me back even though I just gave him my number. Ugh. I had to call them back.

Rep #2 - sees the address change request but unable to confirm address. Transfers me over to another rep to input the new address

Rep #3 - doesnt see previous address change request and will not allow me to make the change.

SUCH A HEADACHE OMG

 – About 3 weeks ago.

Delivered the wrong package to my house. The recipient lives a mile away.. when I contacted customer service to come pick it up, they never did! ...

Delivered the wrong package to my house. The recipient lives a mile away.. when I contacted customer service to come pick it up, they never did!

 – About 3 weeks ago.

Wtf is the point in telling me my package will be delivered the 7th when they haven't even received the package from the supplier yet? Now order status says pending. Bunch of fat lazy f***s over...

Wtf is the point in telling me my package will be delivered the 7th when they haven't even received the package from the supplier yet? Now order status says pending. Bunch of fat lazy f***s over at FedEx.

 – About 3 weeks ago.

Package sat at local FedEx center for two days. They put it on the delivery truck, drove around with it, never delivered it, and drove it back to the local center. Today watched FedEx drive by twice....

Package sat at local FedEx center for two days. They put it on the delivery truck, drove around with it, never delivered it, and drove it back to the local center. Today watched FedEx drive by twice. Still do not have my package.

 – About 3 weeks ago.

f%@k fedex and f%@k ebay. I am done! ALL Amazon from no on....

f%@k fedex and f%@k ebay. I am done! ALL Amazon from no on.

 – About 3 weeks ago.

They claim they made an attempt to deliver my already late package. Never showed up. This is my third bad experience with Fedex in the last month. Worst delivery company ever. ...

They claim they made an attempt to deliver my already late package. Never showed up. This is my third bad experience with Fedex in the last month. Worst delivery company ever.

 – About 3 weeks ago.

f%@k fed ex they lost/stole my watch ...

f%@k fed ex they lost/stole my watch

 – About 3 weeks ago.

Sacramento was so beautiful that Fedex left on the 30th December 2019 with my package and went back again on the 3rd of January 2020 with my package. At this point I should just count my lucky stars...

Sacramento was so beautiful that Fedex left on the 30th December 2019 with my package and went back again on the 3rd of January 2020 with my package. At this point I should just count my lucky stars that they didn't just throw my package into the Sacramento River and call it a day.

10:02 am ALVISO, CA
In transit
In transit to U.S. Postal Service
4:09 am SAN JOSE, CA
Departed FedEx location
3:53 am SAN JOSE, CA
Arrived at FedEx location
Saturday , 1/04/20203:04 am SACRAMENTO, CA
Departed FedEx location
Friday , 1/03/20203:37 pm SACRAMENTO, CA
Arrived at FedEx location
12:09 pm
Shipment information sent to U.S. Postal Service
9:51 am FEDEX SMARTPOST SACRAMENTO, CA
Departed FedEx location
Monday , 12/30/20194:35 pm FEDEX SMARTPOST SACRAMENTO, CA
Arrived at FedEx location
Tuesday , 12/24/201911:39 pm FEDEX SMARTPOST OLATHE, KS
Departed FedEx location
7:00 pm FEDEX SMARTPOST OLATHE, KS
Arrived at FedEx location
Monday , 12/23/20194:08 pm FEDEX SMARTPOST OSSEO, MN
Departed FedEx location
12:18 pm FEDEX SMARTPOST OSSEO, MN
Arrived at FedEx location
Friday , 12/20/20196:15 am FEDEX SMARTPOST MARTINSBURG, WV
Departed FedEx location
Thursday , 12/19/20196:15 pm FEDEX SMARTPOST MARTINSBURG, WV
Arrived at FedEx location

 – About 3 weeks ago.

Got a text saying delivery attempt was made at 3:18, at 3:18 I was sitting on my couch reading a book...no doorbell was rung, no knocks on yonder door were made. Did the Fedex creature simply whisper,...

Got a text saying delivery attempt was made at 3:18, at 3:18 I was sitting on my couch reading a book...no doorbell was rung, no knocks on yonder door were made. Did the Fedex creature simply whisper, "your package is here.." just outside my door? I've no idea..but I had one day to fix my car for work...and now I don't have the part to do it. Never ever ordering parts from Autozone because they use fedex...even though it clearly says they will us USPS....FEDEX YOU SUCK BALLS AND SO DO YOUR DRIVERS!!!

 – About 3 weeks ago.

I had a $8000 plus network switch dropped off into the back of a guys work truck that lives on a rural route in the country about seven miles from the actual address on the box last year. If the guy...

I had a $8000 plus network switch dropped off into the back of a guys work truck that lives on a rural route in the country about seven miles from the actual address on the box last year. If the guy that owned the pickup wasn't an honest guy and tracked me down on his own it would have been one of the great unanswered mysteries of the century. If this is the best FedEx can do why don't they just fold up?!?

 – About 3 weeks ago.

There's an address that's similar to mine, but in the next town over. Like, another f&^$*&g zip code, and this a%$$#^&(s manage to deliver to this address instead of mine every other time. Is...

There's an address that's similar to mine, but in the next town over. Like, another f&^$*&g zip code, and this a%$$#^&(s manage to deliver to this address instead of mine every other time. Is the ability to READ not a requirement for employment by them?

 – About 3 weeks ago.

I had 5 packages coming in from Pennsylvania to Florida and I needed them ASAP so I opted to pick up my packages from a pick up locations. I called in Fedex to change my shipments to the Pick up...

I had 5 packages coming in from Pennsylvania to Florida and I needed them ASAP so I opted to pick up my packages from a pick up locations. I called in Fedex to change my shipments to the Pick up location well before it has arrived.

Come arrival date, I'm waiting at Walgreen for hours and I get a call that 4 of my packages have arrived at the original destination and there is still 1 package being sent to the pick up location...

The thing is, THE PICK UP LOCATION IS ONLY 5 MIN AWAY. It's been another hour since my 4 packages have arrived and I still don't have an update on the last package.

The worst part is the customer service. They will claim to connect you to the driver or have them call you back but never do it. And just a pet peeve of mine, why are they employing individual with THICK FOREIGN ACCENTS as their CUSTOMER SUPPORT LINE? IT'S HARD TO UNDERSTAND AND IT ONLY MAKES THE SITUATION MORE FRUSTRATING.

 – About 3 weeks ago.

I quit, will use UPS from now on, 8 days to priority overnight 500 miles, will only get worse with lower contract carrier rates they pay their contractors ...

I quit, will use UPS from now on, 8 days to priority overnight 500 miles, will only get worse with lower contract carrier rates they pay their contractors

 – About 3 weeks ago.

I work during the day, so can’t sign for the package. Says to pick up after 8 pm at store. THEY CLOSE AT 5:30!! MFs...

I work during the day, so can’t sign for the package. Says to pick up after 8 pm at store. THEY CLOSE AT 5:30!! MFs

 – About 3 weeks ago.

f%@k you FedEx... that will be all...

f%@k you FedEx... that will be all

 – About 3 weeks ago.

I ordered a bed from Wayfair on December the 28th. It shipped out and was supposed to arrive to me on January 2nd with fedex lol it’s January 6th and it still hasn’t got to me had me stuck in the...

I ordered a bed from Wayfair on December the 28th. It shipped out and was supposed to arrive to me on January 2nd with fedex lol it’s January 6th and it still hasn’t got to me had me stuck in the house watching the window waiting for fedex everyday cause I was told it was out for delivery on the truck everyday and at night it will pend and repeat the same cycle in the morning fedex is the worst I’ve been calling their stupid customer service all for them to keep telling me the same bull crap “it’s on the truck on it’s way to your location” or “it’s 15 minutes away according to my computer” like what’s the purpose of lying and keep sending me to other representatives and it’s frustrating me cause I literally can’t do much about it but just sit here and wait for them to actually bring it when I got important shit to do with my life other than sit and wait for fedex to do they job BUT I paid my money for it and I’ll be dammed if they leave my package outside (like they’ve done before) for someone to come steal it. !!

 – About 3 weeks ago.

My package has been in Kennisaw GA for 4 days and I live and hour and a half away! They have one Job!
...

My package has been in Kennisaw GA for 4 days and I live and hour and a half away! They have one Job!

 – About 3 weeks ago.

Fed Ex told me they would deliver my new computer to a walgreens on Saturday, and not only has it still not shown up now on Monday I also had the pleasure of seeing how secure my 1000+ package will...

Fed Ex told me they would deliver my new computer to a walgreens on Saturday, and not only has it still not shown up now on Monday I also had the pleasure of seeing how secure my 1000+ package will be...they didn't even lock the damn doors to the cabinet.

 – About 3 weeks ago.

We were supposed to get the delivery (which the sender initiated on Dec. 30) by end of business Friday, Jan. 3. The package (which was tickets and parking pass for an out-of-town event on Dec. 4) was...

We were supposed to get the delivery (which the sender initiated on Dec. 30) by end of business Friday, Jan. 3. The package (which was tickets and parking pass for an out-of-town event on Dec. 4) was not delivered by 7 p.m. on Friday, Jan. 3, when we had to leave town. We received an updated text on 5:42 p.m. that day that it would not be delivered that day. The subsequent text notification that we received was backdated, and it LIED about when the package was delivered, saying it was delivered at 5:46 p.m. on Jan. 3. We were home all day and it WAS NOT DELIVERED. Dishonest and inaccurate. The sender said that he had received notification on Friday, Jan. 3, that it was in the truck for delivery to me that day but was sent back to the FedEx facility. We did not receive the package in a timely manner, and to make things worse, FedEx lied about having made the delivery the day before the package arrived!

 – About 3 weeks ago.

Ordered some banners for work and they used FedEx to ship. I work in Jersey. I've been tracking the package because we need to install the banners as soon as they arrive. It took like two days for...

Ordered some banners for work and they used FedEx to ship. I work in Jersey. I've been tracking the package because we need to install the banners as soon as they arrive. It took like two days for it to get from Utah to NJ, and I thought that was great! Now it's two towns over. But somehow it says it's gonna come a day later than the original delivery date? But it's two towns over! How did you manage to haul that across the country in days and manage to get delayed when it's literally 30 minutes away? Is there some sort of spacial warp happening in Jersey that I don't know about? Is that little fedex truck crossing the event horizon? What is the deal?

 – About 3 weeks ago.

They are always late, this is why Amazon is winning....

They are always late, this is why Amazon is winning.

 – About 3 weeks ago.

So far, my package that was shipped from Bloomington, CA on 12/27 has made a 4-day round trip all the way across North L.A. to Sun Valley and back, then to Oklahoma, then New Mexico, then somehow...

So far, my package that was shipped from Bloomington, CA on 12/27 has made a 4-day round trip all the way across North L.A. to Sun Valley and back, then to Oklahoma, then New Mexico, then somehow found its way to Kennesaw, GA on its way to Panama City, FL.

 – About 3 weeks ago.

Trying to get truck parts, says out for delivery for 3 days now....

Trying to get truck parts, says out for delivery for 3 days now.

 – About 3 weeks ago.

Ordered some workout equipment through Walmart for Christmas was home all day and I want to check the tracking and it said delivered. Walked out to the front porch nothing there, called fed ex and her...

Ordered some workout equipment through Walmart for Christmas was home all day and I want to check the tracking and it said delivered. Walked out to the front porch nothing there, called fed ex and her response was it shows as delivered maybe it went to the wrong house. I asked to contact the driver as it was a gift and they said they could not do that because it was too busy and I needed to call Walmart and have them submit it as a lost package. The company is a joke and it’s not the first time they’ve lied about orders or missed delivered orders for me. I cringe when I see you fed ex shipping when I order online and have not had stuff delivered because they ship with FedEx.I see why Amazon dumped them as a partner

 – About 3 weeks ago.

Every time I’ve placed an order and see FedEx is delivering I cringe. They are always late or don’t show up and say “business closed”. I’ve sat around waiting for my deliveries and they end...

Every time I’ve placed an order and see FedEx is delivering I cringe. They are always late or don’t show up and say “business closed”. I’ve sat around waiting for my deliveries and they end up rescheduling. They seem to just drive around with packages and take them back to the hub? I don’t get it. I’m not sure how they are a delivery service when they really don’t seem to want to deliver anything. Why do people really do business with them? No wonder Amazon is killing it.

 – About 3 weeks ago.

I purchased a TV from Walmart .com . I was supposed to get it within a few days . Well after 2 weeks . I was tracking it and it said delivery by end of day for 4 days . Then on the 5th day it said it...

I purchased a TV from Walmart .com . I was supposed to get it within a few days . Well after 2 weeks . I was tracking it and it said delivery by end of day for 4 days . Then on the 5th day it said it was delivered. I was standing on my front porch with my phone in my hand when I got the notification that it was delivered. I immediately called Fed ex they proceeded to tell me it was delivered. I said bullshit . I was standing on my front porch . They wanted me to go to my neighbors and ask them if they received my TV by mistake . Nope not doing that . So I called customer service at Walmart and they said give it another day . So the next day I call Fed ex and they again told me it was delivered. Then they said they would try to find the package . I call Walmart then said they would send out a replacement tv for the one that was lost . In the meantime Fed ex said they found the tv and I would be receiving it the next day . So at 4:45 the next day I get a notification that it was delivered the next day . And it was not . At this point I was furious . I jumped in my truck and went looking for the Fed ex driver he was not in the area. I return back home and in an hour the driver shows up. I asked him how in the hell is it showing delivered and you are just now getting here. He shrugged his shoulders . The box was torn and mashed . I asked him if it had fallen off the truck . He shrugged his shoulders and walked away . I get it out of the box it had what looked like a few scratches on the front of the TV . So I mount it on the wall plug it in turn it on and the screen was totally destroyed . I was livid. I called Fed ex again they said I would have to contact the seller and they would have to process a damage claim . I was so pissed at this point I couldn't see straight . This guy proceeded to tell me that me getting pissed off wasn't helping anything . He said you know what to do . So do the right thing . He then hung up . So after another 5 days I had been in contact with Walmart customer service they were monitoring the shipment of the replacement tv. Again i get a Fed ex notification it was delivered !!! NOT AGAIN I SCREAMED . So I'm on the phone with Walmart customer service. They called FedEx on a three way call . Fed ex said I was delivered. Walmart customer service said no I am on the phone with the customer and it was not . At this point I was on the phone for about 45 minutes . The Fed ex guy shows up with the tv . I said how in the hell do you show the package delivered and hour ago and it's just now getting here . He said this isn't my route . Finally got my TV . I would rather go pick some up 1000 miles away than to have Fed ex deliver it .

 – About 3 weeks ago.

Have Sunday delivery driver said he tried to deliver at 8:50 this morning but business closed
Bs here with husband 2 barking dogs and my teenage son
No signature required and we are all...

Have Sunday delivery driver said he tried to deliver at 8:50 this morning but business closed
Bs here with husband 2 barking dogs and my teenage son
No signature required and we are all sitting in the family room right by front door
He never tried and they just put the items on my front porch Anyway-
First no one needed to b here
Everyone was here
And no he did not attempt delivery
Such a liar - says will b redelivered on Tuesday-
What a shitty customer service and liars

 – About 3 weeks ago.

Since we moved to Castaic, CA ( about 45 minutes from the Sun Valley dispatch) Fed Ex has missed a scheduled delivery 7 times. Each time the tracking stated that it was scanned on the FedEx Vehicle...

Since we moved to Castaic, CA ( about 45 minutes from the Sun Valley dispatch) Fed Ex has missed a scheduled delivery 7 times. Each time the tracking stated that it was scanned on the FedEx Vehicle around 6AM and out for delivery to arrive by 8PM. Somehow between 7:30PM and 8PM all of a sudden the delivery no longer states by 8PM, but rather Pending-No delivery date scheduled at this time! I cringe when I see something is being sent FedEx. And, mostly it has been with larger-heavier packages. I think the driver didnt want to deliver my sofa and just decided to leave it on the truck, conveniently, for someone else to deliver another day. And, if you call customer service before 8PM they will promise and guarantee you that if you wait until 8PM it will be there. When you don't get your package and call after 8PM, they tell you that the dispatch station is closed now and there is nothing they can do about it. Truly, FedEx SUCKS!!!!!!!!!!!!!!!!!!!!!

 – About 3 weeks ago.

The package was not delivered even though the tracking states it was delivered at around 1pm. No sign on any delivery from the video camera, plus my husband was in the front yard at the time of...

The package was not delivered even though the tracking states it was delivered at around 1pm. No sign on any delivery from the video camera, plus my husband was in the front yard at the time of supposed delivery. If the driver is late, or won’t deliver that day, why not mark it as “will deliver on another day”? Instead of making false entries and having customers worry? This isn't the first time a driver from FedEx has done this coming from the Fairfield, CA location.

 – About 3 weeks ago.

Order shipped on 12/24 from PA coming to me in NC. Took 6 days to get to CA. Then, had an "exception" because the barcode couldn't be read. Then, took another 4 days to get to NC. Been...

Order shipped on 12/24 from PA coming to me in NC. Took 6 days to get to CA. Then, had an "exception" because the barcode couldn't be read. Then, took another 4 days to get to NC. Been here since yesterday and scheduled for delivery today, Saturday, but now they have "rescheduled" to Tuesday. I haven't had anything from FedEx in awhile. Wow....the incompetence is mind boggling. Who in there right mind would think that the most efficient route for an East Coast package is via California? They used to be so good. Will make every effort to avoid them in the future.

 – About 3 weeks ago.

Supposed to deliver yesterday paid for 2 day ground, even took the day off from work, now they say Tuesday, WTF all the customer service guy could say is “I’m sorry, I can’t track your...

Supposed to deliver yesterday paid for 2 day ground, even took the day off from work, now they say Tuesday, WTF all the customer service guy could say is “I’m sorry, I can’t track your package” fedex SCK(—-@

 – About 3 weeks ago.

If you can't make a simple delivery as scheduled, get out of the business....

If you can't make a simple delivery as scheduled, get out of the business.

 – About 3 weeks ago.

The truck was in my driveway today as scheduled, but the driver didn't get out. Now, my delivery has been rescheduled for four days from now. You guys need to try harder....

The truck was in my driveway today as scheduled, but the driver didn't get out. Now, my delivery has been rescheduled for four days from now. You guys need to try harder.

 – About 3 weeks ago.

What the HECK has happened to FedEX?

There quality of service is drastically decreased. No wonder Amazon decided to disallow further use of this delivery company. Was suppose to...

What the HECK has happened to FedEX?

There quality of service is drastically decreased. No wonder Amazon decided to disallow further use of this delivery company. Was suppose to received expensive package today (signature required). All day long the FedEx tracker site says "Out of Delivery". Suddenly around 2pm this changes to a message with a time post at 10:42am that says "Incorrect Address -- No Suite Number". I live in a single family house, for goodness sakes! Called their customer DIS-service number and get the awful automated system, try to get through to a human ("representative please") and finally do it but have to tell the stupid automated system that I'm the seller or it won't let me talk to anyone. Customer service is a poor English speaker in India, of course. Hard to understand him. Address on file for delivery is my correct home address (same address shipper has, too), no suite # required. I waited all day at home to sign for this package and it looks to me like the driver simply couldn't make his quota so he just dropped a code of "incorrect address" to save his butt. Now I'm told that it may arrive here in 3 days and again I'll have to wait at home for the signature and hope the driver actually makes it to my house this time without throwing some bogus "non-delivery" code. USPS does great. UPS does fine. FedEx is a disaster and many people are beginning to see this. AVOID FEDEX. They are a failing company!

 – About 3 weeks ago.

Ordered a monitor from Dell on Dec 28th. Shipped on the Dec 30th. Supposed to be delivered on Jan 2nd but the driver has been riding around with it in the back of his truck for 2 days. It got...

Ordered a monitor from Dell on Dec 28th. Shipped on the Dec 30th. Supposed to be delivered on Jan 2nd but the driver has been riding around with it in the back of his truck for 2 days. It got rescheduled 3 times since. I don't know when or if my monitor will ever be delivered. Yes FEDEX totally SUCKS!!!

 – About 3 weeks ago.

eBay sale ordered and pickup Dec 30th. 6 days later all it says is "label created". Seller assures me it was picked up. Missed delivery date. PA to ma. Easy delivery failed...

eBay sale ordered and pickup Dec 30th. 6 days later all it says is "label created". Seller assures me it was picked up. Missed delivery date. PA to ma. Easy delivery failed

 – About 4 weeks ago.

Ordered overnight. Package was supposed to arrive at a residence in Las Vegas, NV by 10:30am. Apparently it has been in Las Vegas at the sorting facility since midday, well after scheduled arrival. It...

Ordered overnight. Package was supposed to arrive at a residence in Las Vegas, NV by 10:30am. Apparently it has been in Las Vegas at the sorting facility since midday, well after scheduled arrival. It never even left the sorting facility. Their reasoning? Street closures due to a convention in town. Total bullshit. Absolutely unacceptable. What a joke. I’m expecting a refund. I can’t believe I was never informed! I could have picked it up today. I’m assuming they didn’t update me because they realize I would need to be refunded. Now I’m extremely inconvenienced by this delay and a refund doesn’t even feel like enough...

 – About 4 weeks ago.

create a user name and try to manage your package being sent to your own address and they cant even do that for 3- 5 days after you receive a pin reffingt*rded by design useless website...

create a user name and try to manage your package being sent to your own address and they cant even do that for 3- 5 days after you receive a pin reffingt*rded by design useless website

 – About 4 weeks ago.

yes there was newyears this is 5th day FEDEX! You missed me and did not leav it! jackalope...

yes there was newyears this is 5th day FEDEX! You missed me and did not leav it! jackalope

 – About 4 weeks ago.

FedEx doesn't leave it here after shipping it to memphis from CA then to Seattle! Must sign tag BAD BAD BAD FEDEX!


Friday , 1/03/2020
8:18 am
SEATTLE,...

FedEx doesn't leave it here after shipping it to memphis from CA then to Seattle! Must sign tag BAD BAD BAD FEDEX!


Friday , 1/03/2020
8:18 am
SEATTLE, WA
On FedEx vehicle for delivery
6:32 am
SEATTLE, WA
At local FedEx facility

Thursday , 1/02/2020
4:29 pm
SEATTLE, WA
At local FedEx facility
12:49 pm
SEATTLE, WA
Delivery exception
Customer not available or business closed
8:10 am
SEATTLE, WA
On FedEx vehicle for delivery
7:02 am
SEATTLE, WA
At local FedEx facility

Tuesday , 12/31/2019
9:30 pm
SEATTLE, WA
At local FedEx facility
6:15 pm
SEATTLE, WA
At destination sort facility
3:40 pm
MEMPHIS, TN
Departed FedEx location
9:37 am
MEMPHIS, TN
Arrived at FedEx location

Monday , 12/30/2019
6:56 pm
COSTA MESA, CA
Left FedEx origin facility
3:56 pm
COSTA MESA, CA
Picked up
2:34 pm
Shipment information sent to FedEx

 – About 4 weeks ago.

Could have left the envelope behind the screen door but no had to eff my gf's new phone and service over for another day and we waste an entire day here waiting forthe mofo to showup before 8pm. ...

Could have left the envelope behind the screen door but no had to eff my gf's new phone and service over for another day and we waste an entire day here waiting forthe mofo to showup before 8pm. Yeah leave the tag wtf assholes SEATTLE WALLINGFORD jackass.

 – About 4 weeks ago.

I finally got the package stating that I got accepted to Harvard. It was mailed back in 1986. All joking aside, this shipping service is a joke! They will deliver some time before 8 pm and if they...

I finally got the package stating that I got accepted to Harvard. It was mailed back in 1986. All joking aside, this shipping service is a joke! They will deliver some time before 8 pm and if they promise something within a certain date, add +2 days to that date for a realistic delivery timeframe.

 – About 4 weeks ago.

overnight shippping hahahahha what a laugh...

overnight shippping hahahahha what a laugh

 – About 4 weeks ago.

I was going to detail my woes with FedEx, but hundreds of people have already told the same story. (FedEx can't deliver efficiently and can't even keep track of where its packages are.) This...

I was going to detail my woes with FedEx, but hundreds of people have already told the same story. (FedEx can't deliver efficiently and can't even keep track of where its packages are.) This is my first time dealing with FedEx in a long time, and I'm just as disgusted as I ever was. I am going to start asking in advance who a vendor's shipper is, because I don't want to deal with this nonsense ever again.

 – About 4 weeks ago.

Ordered a phone from verizon, and they shipped it through Fed Ex. Package was set to arrive on December 5th, that day comes around and I get home to find a note on the door saying we missed you will...

Ordered a phone from verizon, and they shipped it through Fed Ex. Package was set to arrive on December 5th, that day comes around and I get home to find a note on the door saying we missed you will try again tomorrow, requires signature. This surprised me because I had not selected signature required and there had been someone home the whole day, they said no one had ever even knocked on the door. Was a little annoyed but didn't think much of it and took the slip he had left which had institutions to fill it out and check a box so that he would leave it next time with no signature. So I taped it to the door and left for work, when I came home no package was there and the note was still present. Well another few days goes by and now I'm wondering where my phone is and called Fed Ex, I was told they still had the box and that the driver said there was no note and that he knocked again every day. Told them that was incorrect and that someone had been there the first day as well, was told he would bring it by the same day and it was already 8:00 p.m. so I knew that wasn't going to be the case. Next day comes and I was home all day and no one came by again. So I called the company again and they said he did knock and that there was still no note, it is now a new year at this point. I have since cancelled verizon and switched to a new carrier because of their insistence for me to keep working it out with Fed Ex.

 – About 4 weeks ago.

Amazon did not dump Fedex. A lot of you seem to be under that impression. Amazon refused to pay more than $.03 per package which is not profitable so they ended their partnership. Also saw someone...

Amazon did not dump Fedex. A lot of you seem to be under that impression. Amazon refused to pay more than $.03 per package which is not profitable so they ended their partnership. Also saw someone legit complaining that Fedex closed on Christmas day so that employees could be with their families one day out of the month last month. One. Day. Christmas day. If you didn't order in time for delivery before Christmas that's on you. I also hate Fedex, but don't be daft, guys.

 – About 4 weeks ago.

Ordered a package that was supposed to arrived by 31st. Still hasnt arrived...

Ordered a package that was supposed to arrived by 31st. Still hasnt arrived

 – About 4 weeks ago.

I mailed an overnight envelope on Friday 12/27. The FedEx employee at the counter put the wrong address label on the envelope. It has been one week, 1 online chat with FedEx, and 12 calls, and my...

I mailed an overnight envelope on Friday 12/27. The FedEx employee at the counter put the wrong address label on the envelope. It has been one week, 1 online chat with FedEx, and 12 calls, and my envelope has still not been delivered. When the delivery center noticed the wrong address, why did they not contact me, to get the correct address? I provided the correct address 13 times so far- still when I call to get an update, everyone starts w/ writing down the correct address, they can never find it. After providing the address, each time, I ask them to repeat it, and they cannot repeat the whole address, one rep could not repeat a single line of the address. Obviously they had no intention of doing anything with my call. Just hang up and take the next call. I have the recordings of each call made to FedEx but no one at FedEx feels accountable.

 – About 4 weeks ago.

I'll try to make this short, had package to be signed for to be delivered by Fed Ex. Took the day off work so I could be home to sign, Left a note with my phone number by security door to...

I'll try to make this short, had package to be signed for to be delivered by Fed Ex. Took the day off work so I could be home to sign, Left a note with my phone number by security door to apartment complex so driver could contact me. Never received a phone call, about 2pm checked email and there was a note from them that delivery could not be made as no one was home.
I contacted customer service and asked diver return as he did not call me and I was home.
Now I get upset, was informed driver could not return and In fact he was not required to call me. I asked how was I supposed to sign for a package if I didn't know he was here and they just kept telling me that driver was not required to call. Five different people kept telling me this over and over. Never could answer my question on How was I supposed to sign for a package I didn't know was there?

 – About 4 weeks ago.

Was promised 12/31 it's been 2 days passed......

Was promised 12/31 it's been 2 days passed...

 – About 4 weeks ago.

FedEx sucks because they don't show up for scheduled critical deliveries and if you call customer service to ask where the driver is you'll just go around in circles with outsourced with non...

FedEx sucks because they don't show up for scheduled critical deliveries and if you call customer service to ask where the driver is you'll just go around in circles with outsourced with non English speaking call centers. 24 hours later, still no delivery and no explanation.

 – About 4 weeks ago.

My package from Michigan has been in six state’s since 12/27 and it’s still in Illinois. Actually the second time in
Burbank, Illinois. I need it In Arizona. Was promised for 12/30 now...

My package from Michigan has been in six state’s since 12/27 and it’s still in Illinois. Actually the second time in
Burbank, Illinois. I need it In Arizona. Was promised for 12/30 now moved to 1/7/20. I hope it survives all this handling.
Never had a problem with Fed Ex before. I will attempt to avoid in the future. I m not even sure that can be managed as the buyer. This was a eBay sale from a pawn shop.
Wowza!

 – About 4 weeks ago.

I am fed up with fedex. I've had 2 failed delivery's in the past couple months, because "business was closed " on a Wed. Then delivered it on a sat when it was actually closed.

I am fed up with fedex. I've had 2 failed delivery's in the past couple months, because "business was closed " on a Wed. Then delivered it on a sat when it was actually closed.
So yesterday, we got a few inches of snow in Michigan, Fedex couldn't drop my package off because of the weather. Received a delivery from UPS and the USPS that same day.
Every time I order something and i see it's being sent Fedex, I cringe.
Customer service is about useless too.

 – About 4 weeks ago.

Never ever buy anything from anyone using Fedex shipping, it is horrible....

Never ever buy anything from anyone using Fedex shipping, it is horrible.

 – About 4 weeks ago.

FedEx NEVER delivers on time. I buy something with next day shipping, by Fedex, and it never shows up for 4-5 days, and only if the weather is perfect. I am stopping my ordering from Walmart because...

FedEx NEVER delivers on time. I buy something with next day shipping, by Fedex, and it never shows up for 4-5 days, and only if the weather is perfect. I am stopping my ordering from Walmart because Walmart uses cheap Fedex everytime! Down with Walmart and FedEx!

 – About 4 weeks ago.

The comments on this site say it all. FedEx is unreliable and deceptive. Save yourself much aggravation and use the US Postal Service for your packages. It may not be the fastest, but compared to...

The comments on this site say it all. FedEx is unreliable and deceptive. Save yourself much aggravation and use the US Postal Service for your packages. It may not be the fastest, but compared to FedEx, it's a pleasure to deal with.

 – About 4 weeks ago.

FedEx is the worst. I honestly think their motto should be "We'll give it try, but don't hold your breath". You never know when they will actually show up, so don't even think...

FedEx is the worst. I honestly think their motto should be "We'll give it try, but don't hold your breath". You never know when they will actually show up, so don't even think about making any other plans on delivery day when a signature is required. It could be 9 am, 6 pm or any other time of day. How knows? They certainly don't, so don't turn your back on them or you will miss the delivery. Sit there. In a chair. By the window. Watching. It's the only way to know for sure.

 – About 4 weeks ago.

driver didn't even try to enter the apartment building, I have provided door code. fricking lazy. If you don't want to do your job right, quit then. ...

driver didn't even try to enter the apartment building, I have provided door code. fricking lazy. If you don't want to do your job right, quit then.

 – About 4 weeks ago.

My 40th bday was 12/23. Hubby ordered a fitbit shipped 12/14 through fedex. Ashland, Va has sent it to different states three times. I live like 2 hours from there. AAARRRGGHHHHHH!!!!!...

My 40th bday was 12/23. Hubby ordered a fitbit shipped 12/14 through fedex. Ashland, Va has sent it to different states three times. I live like 2 hours from there. AAARRRGGHHHHHH!!!!!

 – About 4 weeks ago.

I'm in Goa India. I ordered some trekking shoes from a company here in India through Amazon. For 4 days this package has been in Goa and "out for delivery" however the package has gotten...

I'm in Goa India. I ordered some trekking shoes from a company here in India through Amazon. For 4 days this package has been in Goa and "out for delivery" however the package has gotten nowhere near my home and I haven't received a phone call from a delivery person at all and everyday by 9 pm it's the same story, that the package is late. FedEx SUCKS EVERYWHERE!!!!

 – About 4 weeks ago.

The delivery guy didn't deliver my package and marked it as 'customer not available'. I was home, the FedEx truck didn't even come up my driveway....

The delivery guy didn't deliver my package and marked it as 'customer not available'. I was home, the FedEx truck didn't even come up my driveway.

 – About 4 weeks ago.

Richmond, VA My package has been tracking in and out of the local hub in Ashland, VA for 17 days. Finally, FedEx conceded they lost my package....

Richmond, VA My package has been tracking in and out of the local hub in Ashland, VA for 17 days. Finally, FedEx conceded they lost my package.

 – About 4 weeks ago.

Fed ex claimed it attempted delivery at a time we were home on the 28th. Then a driver came today. Claimed it was scanned onto the vehicle, but they "couldn't find it" on the truck. ...

Fed ex claimed it attempted delivery at a time we were home on the 28th. Then a driver came today. Claimed it was scanned onto the vehicle, but they "couldn't find it" on the truck. Denied being the one driving on Saturday. Also claimed it could be on another truck. But if that was the case, why would they say the scan shows it as being on their truck?

 – About 4 weeks ago.

Ordered something with a delivery of Christmas Eve for my kiddo - risky, I know. They had screwed up the previous purchase and lost the package, so I had to reorder on the 19th for Christmas Eve...

Ordered something with a delivery of Christmas Eve for my kiddo - risky, I know. They had screwed up the previous purchase and lost the package, so I had to reorder on the 19th for Christmas Eve delivery. This shipment has been pushed 4 times. It says it will be delivered tomorrow, so I guess we'll see. I'm pretty much furious.

 – About 4 weeks ago.

Fed Ex Failed me Big Time in December 2019. One of two Packages sent at the same time, from the same Business, has apparently been turned over to the Post Office, because Fed Ex was unable to deliver...

Fed Ex Failed me Big Time in December 2019. One of two Packages sent at the same time, from the same Business, has apparently been turned over to the Post Office, because Fed Ex was unable to deliver it. I will never Order from a business that utilizes Fed Ex again.

 – About 4 weeks ago.

They attempt to deliver a package needing a signature in the middle of a weekday when most are at work. Then don't show up at all the next day which is saturday. Sunday a tag appears on the front...

They attempt to deliver a package needing a signature in the middle of a weekday when most are at work. Then don't show up at all the next day which is saturday. Sunday a tag appears on the front door without even a knock. Call to have it left at a Walgreens, phone lady says next day. Its not there the next day. Probably getting rerouted to another state now. Given a choice I will choose UPS from now on.

 – About 4 weeks ago.

I was home and the driver never even knocked on my door. He leaves tag. I called and complained. I hate Fedex and definitely will now do more research when I order from companies. If the company uses...

I was home and the driver never even knocked on my door. He leaves tag. I called and complained. I hate Fedex and definitely will now do more research when I order from companies. If the company uses Fedex then I won’t buy.

 – About 4 weeks ago.

Fed ex is a joke. I ordered from a food company that ships the product in an obvious cooler. Fed ex status said it was out for delivery for 3 days, by the time it was delivered the food was bad. The...

Fed ex is a joke. I ordered from a food company that ships the product in an obvious cooler. Fed ex status said it was out for delivery for 3 days, by the time it was delivered the food was bad. The company shipped again to replace the food, same scenario for the 2nd shipment, out for delivery for 3 days, arrived defrosted and bad. Now I'm waiting for another package that was out for delivery since 4 am this morning, checked the status at 5 pm, now it's unable to be delivered and pending a date. These are only 2 of the horrendous delivery experiences I've had over the last 3 weeks with Fed Ex. I hope some of the companies I purchase from find a new delivery vendor.

 – About 1 Month ago.

They publish an expected delivery date, which is always late.
The day of the expected delivery, they change their website expected date to two days later.
No telling when the package will...

They publish an expected delivery date, which is always late.
The day of the expected delivery, they change their website expected date to two days later.
No telling when the package will arrive!
This happens all the time.
Thank goodness for Amazon!
We don't have to deal with FedEx!

 – About 1 Month ago.

I ordered a Jacket on 12/18/19. Shipped out the same day but remained in of all places in Olathe, KS for 4 days then shipped onto Dallas, TX which 3 1/2 hours south of Oklahoma City, which is it final...

I ordered a Jacket on 12/18/19. Shipped out the same day but remained in of all places in Olathe, KS for 4 days then shipped onto Dallas, TX which 3 1/2 hours south of Oklahoma City, which is it final destination. What has happened to FedEx? This probably why Amazon fired them. UGH

 – About 1 Month ago.

It's gotten to the point that I will not buy from sellers that use FedEx. USPS usually delivers on or before the expected date, FedEx doesn't have any accurate updating and no actual clue as...

It's gotten to the point that I will not buy from sellers that use FedEx. USPS usually delivers on or before the expected date, FedEx doesn't have any accurate updating and no actual clue as to where a package is.

 – About 1 Month ago.

I stayed home to receive a delivery. The driver knocked, and I yelled, "Coming," as I walked from the back of my small house. When I opened the door within a few seconds, the driver was...

I stayed home to receive a delivery. The driver knocked, and I yelled, "Coming," as I walked from the back of my small house. When I opened the door within a few seconds, the driver was pulling out of my driveway with me chasing him. He must have gotten in his car the MOMENT after he knocked on my door. I immediately called FedEx and was told they have no way of reaching the driver who is out for delivery.

 – About 1 Month ago.

Saturday , 12/28/20194:51 amCHICOPEE, MA
On FedEx vehicle for delivery
Scheduled for delivery next business day
4:43 amCHICOPEE, MA
At local FedEx facility
Friday ,...

Saturday , 12/28/20194:51 amCHICOPEE, MA
On FedEx vehicle for delivery
Scheduled for delivery next business day
4:43 amCHICOPEE, MA
At local FedEx facility
Friday , 12/27/20195:14 pmCHICOPEE, MA
Delivery exception
Local delivery restriction - Delivery not attempted
4:06 amCHICOPEE, MA
On FedEx vehicle for delivery
4:00 amCHICOPEE, MA
At local FedEx facility
Thursday , 12/26/201910:01 amCHICOPEE, MA
On FedEx vehicle for delivery
9:56 amCHICOPEE, MA
At local FedEx facility
4:45 amCHICOPEE, MA
At local FedEx facility
Alternate delivery requested
4:45 amCHICOPEE, MA
Arrived at FedEx location
2:51 amCHICOPEE, MA
At local FedEx facility
Tuesday , 12/24/20195:50 amCHICOPEE, MA
In transit
Monday , 12/23/20195:50 pmCHICOPEE, MA
In transit
5:49 amCHICOPEE, MA
In transit
Sunday , 12/22/20195:49 pmCHICOPEE, MA
In transit
5:49 amCHICOPEE, MA
In transit
Saturday , 12/21/20195:48 pmCHICOPEE, MA
In transit
2:39 amKEASBEY, NJ
Departed FedEx location
Friday , 12/20/20199:20 pmKEASBEY, NJ
Arrived at FedEx location
6:19 pmMIDDLETOWN, PA
Left FedEx origin facility
5:32 pmMIDDLETOWN, PA
Arrived at FedEx location
5:14 pmMIDDLETOWN, PA
Picked up

 – About 1 Month ago.

They lost my $1000 gaming pc and I waiter 14 days just to be told that....

They lost my $1000 gaming pc and I waiter 14 days just to be told that.

 – About 1 Month ago.

I placed an order for a gift card from Walmart on December 21 for two-day delivery. Supposed to arrive on December 24th, but did not. It is now December 29th, and no package, no tracking of the item...

I placed an order for a gift card from Walmart on December 21 for two-day delivery. Supposed to arrive on December 24th, but did not. It is now December 29th, and no package, no tracking of the item since it was at Keasbey, NJ at 4:17am on December 24th. FedEx can't trace it and has no idea where it is, so they asked me to file out a claim. The sender, Walmart, gets reimbursed in 5-7 days, but I as the receiver do not. I then call Walmart, who informs me that gift cards are non-refundable and that I need to re-purchase the item if I want another one. Great, so now I'm out $50 because FedEx looses my package in transit, Walmart gets another $50 from FedEx on top of the $50 I already payed them and I get nothing. What kind of scam is this? Why can't FedEx get their act together? Walmart made $100 buck, customer got nothing, FedEx is a mess.

 – About 1 Month ago.

Item purchased Dec. 11 (CA to FL) and finally arrived at my local facility Dec 17. Remained there for 5 days! On truck for delivery Dec 22 but was actually delivered Dec 26. It was a Christmas gift...

Item purchased Dec. 11 (CA to FL) and finally arrived at my local facility Dec 17. Remained there for 5 days! On truck for delivery Dec 22 but was actually delivered Dec 26. It was a Christmas gift for my son and I ordered it well in advance trusting FedEx would get it to my house in less than 14 days! A horse drawn wagon would've been faster!

 – About 1 Month ago.

When I called to ask why my package has been suing at their facility for 2+ weeks I was told that it was on a truck that they forgot to unload. WTF?!?!?!...

When I called to ask why my package has been suing at their facility for 2+ weeks I was told that it was on a truck that they forgot to unload. WTF?!?!?!

 – About 1 Month ago.

FedEx is the worst. I have been waiting for a shipment that arrived at my local facility in 12/10. It is now 12/28. They have not once attempted to deliver. My estimated delivery date keeps moving...

FedEx is the worst. I have been waiting for a shipment that arrived at my local facility in 12/10. It is now 12/28. They have not once attempted to deliver. My estimated delivery date keeps moving back. On Thursday I was assured over the phone that it would come the next day (12/27). Today when I called about my shipment I was assured that it will arrive tomorrow (12/29). The latest tracking update says delivery estimate of 12/31. 🤬🤬🤬🤬

 – About 1 Month ago.

Useless bassakwards delivery service....

Useless bassakwards delivery service.

 – About 1 Month ago.

What is going on ?? Is there an issue with updates on the website pickup was on the 23rd no updates since then still waiting on delivery what is the real issue here ???...

What is going on ?? Is there an issue with updates on the website pickup was on the 23rd no updates since then still waiting on delivery what is the real issue here ???

 – About 1 Month ago.

I have waiter 10 days for $50 shipping. I was suppose to get it 7 days ago. I also contacted customer support and they do not even know where it is....

I have waiter 10 days for $50 shipping. I was suppose to get it 7 days ago. I also contacted customer support and they do not even know where it is.

 – About 1 Month ago.

Fedex are the worst! I work in customer service for a company that ships goods by fedex. Lost items, late delivery, like in transit promised to deliver by end of day, same message FOR A WEEK! . No...

Fedex are the worst! I work in customer service for a company that ships goods by fedex. Lost items, late delivery, like in transit promised to deliver by end of day, same message FOR A WEEK! . No reliable updates, oh and that crap 'help' box in tracking? The one that does not reply to your question. Did you know they reuse their tracking numbers? That's why a package meant for Texas ended up in Carolinas , to top it all the large package went missing after it was located. I think there needs to be a serious restructuring of Fedex. Mr CEO you need to get your you know what together!

 – About 1 Month ago.

Fedex says weather delay but my buddy that drives the same rout says its been clear for weeks walmart is stupid for using them.
...

Fedex says weather delay but my buddy that drives the same rout says its been clear for weeks walmart is stupid for using them.

 – About 1 Month ago.

waited 3 weeks for package that was a truck for about 11 days. Comes to my door half opened looking like those scavengers were sniffing for something they needed. They tampered with the item, the...

waited 3 weeks for package that was a truck for about 11 days. Comes to my door half opened looking like those scavengers were sniffing for something they needed. They tampered with the item, the label and wrap. FED UP WITH FED EX!!

 – About 1 Month ago.

CZE are you a little boy?...

CZE are you a little boy?

 – About 1 Month ago.

What idiots, They didn't delivery my package because they said the address couldn't be found! Google maps works just fine! They told me they would delivery it again yesterday but after it...

What idiots, They didn't delivery my package because they said the address couldn't be found! Google maps works just fine! They told me they would delivery it again yesterday but after it never came I found they sent it back to their distribution center 1000 miles away. They are idiots! package has been out since the 18th and now scheduled to arrive on the 3rd

 – About 1 Month ago.

The FckedEx ASSHOLES open packages and seize alcohol if found....

The FckedEx ASSHOLES open packages and seize alcohol if found.

 – About 1 Month ago.

Where is my package?? Since dec 11th site says on vehicle out for delivery. Still no delivery. I did get one other Frozen Perishable shipment From Omaha steaks. Package that sat on truck for Well...

Where is my package?? Since dec 11th site says on vehicle out for delivery. Still no delivery. I did get one other Frozen Perishable shipment From Omaha steaks. Package that sat on truck for Well over a week arrived all thawed out and rotten. Had to trash them. FedEx should be ashamed of their service. Will never order any products If FedEx is the carrier for delivery. UPS forever!

 – About 1 Month ago.

Want to know the definition of excuses? Call FedEx customer support

Want a solution?
Don't call FedEx customer support ...

Want to know the definition of excuses? Call FedEx customer support

Want a solution?
Don't call FedEx customer support

 – About 1 Month ago.

UPS always gets my packages delivered on time, FedEx has yet to deliver 1 package without an issue.

Please please please never use FedEx for shipping packages...

UPS always gets my packages delivered on time, FedEx has yet to deliver 1 package without an issue.

Please please please never use FedEx for shipping packages

 – About 1 Month ago.

Package out for delivery, requires a signature. Placed signature release form on door. No package delivered and get a text to reattempt delivery next business day. Good job DumbEx! ...

Package out for delivery, requires a signature. Placed signature release form on door. No package delivered and get a text to reattempt delivery next business day. Good job DumbEx!

 – About 1 Month ago.

Oh Yeah...me too. Ordered an artificial Christmas tree and it arrived the week before Christmas at the Ashland facility in Richmond. It was on the truck every day out for delivery and didn't make...

Oh Yeah...me too. Ordered an artificial Christmas tree and it arrived the week before Christmas at the Ashland facility in Richmond. It was on the truck every day out for delivery and didn't make it each day. Although the wreath and garlands made it! (so it's not like they can't find my house). Finally, a few days before Christmas I was able to convince the retailer to call Fed Ex and mark it as return to sender and give me a refund because if I didn't send the tree back before Christmas to the retailer, I was stuck with the tree even if I didn't like it. Stupidly, I ordered another tree from Walmart knowing it would arrive after Christmas but my son and daughter in law weren't able to come until 12/28, so seemed okay. Guess what? Walmart shipped via Fed Ex!! Guess what. same thing... tree is in Ashland and out for delivery 12/26 and it didn't make it. By 6pm, the tracking was changed to deliver 12/27. Is it because it is a large package and they don't want to take up space in their truck? Ended up getting Walmart (who was wonderful ((can you believe it?)) to call Fed Ex and return the package back to them. The Fed Ex customer service is useless and kept repeating to me over and over the package would be delivered tomorrow. I told them I can read the tracking. I asked if someone could find the package. They tell me the warehouse doesn't open until 8 am and I should call then. I call back at 8 am and they say, well the packages are loaded on the truck now. Does anyone have any hands on authority with these packages? I am very surprised at what this company continues to get away with without any regard for consequences. What a thoughtless and incompetent company they showed themselves to be.

 – About 1 Month ago.

11/27/2019: FedEx holiday shipping volume growth will lag behind UPS this year, according to new estimates, as the Memphis logistics giant enters its first peak season since splitting with Amazon.

11/27/2019: FedEx holiday shipping volume growth will lag behind UPS this year, according to new estimates, as the Memphis logistics giant enters its first peak season since splitting with Amazon.

FedEx will handle 510 million packages globally from Black Friday to New Year's Eve, according to projections from SJ Consulting, a transportation and logistics industry consultancy. That’s up about 3% from the 496 million packages it moved last year during the holiday shopping rush, said SJ Consulting founder Satish Jindel.

UPS will handle an estimated 840 million packages this peak season, jumping 5% from 2018’s 800 million, according to Jindel.

If FedEx kept the Amazon business, it would have been handling a projected 540 million packages instead of 510 million during peak season, he said.

Sure am glad another 30 million packages aren't added to already clogged FedEx system!

 – About 1 Month ago.

Over a week and no delivery. They keep saying tomorrow delivery when I call but the next day no package. It’s been sitting at my local facility for a week.

Everybody when ordering...

Over a week and no delivery. They keep saying tomorrow delivery when I call but the next day no package. It’s been sitting at my local facility for a week.

Everybody when ordering something put in the notes “No FedEx”. Let’s hit them where it hurts so they are forced to either get their act together or fold.

 – About 1 Month ago.

Fed Ex keeps putting my package out for delivery and then not deliver it. And the next day, they do the same thing. I guess it's like gambling. Only difference is, at a casino one has a chance....

Fed Ex keeps putting my package out for delivery and then not deliver it. And the next day, they do the same thing. I guess it's like gambling. Only difference is, at a casino one has a chance. With Fed Ex, there is no chance. The Top executives must be making tons of money though. Think about it, people pay them money to deliver packages and then they keep the money and the packages. Genius ! I will not use any on-line company that uses Fed Ex from now on. Never again !

 – About 1 Month ago.

HAYWARD, California FED EX hub is the problem. Horrible service. Waste of time to complain to Fed Ex 800 number which hires non speaking outsourced idiots. They lie. How does this get...

HAYWARD, California FED EX hub is the problem. Horrible service. Waste of time to complain to Fed Ex 800 number which hires non speaking outsourced idiots. They lie. How does this get tolerated and go on?

Hayward , Ca loses packages, or says they turf them over to On trac or some postal service. ALWAYS a delivery exception for the past year. No longer ordering or giving business to any company who uses fed ex. Chewy has even lost my business because of them along with other companies.

 – About 1 Month ago.

To CZE, the public servant. A recent report by Morgan Stanley said Amazon Logistics delivered 46% of the orders made on Amazon's site over the past year, more than double what it had done during...

To CZE, the public servant. A recent report by Morgan Stanley said Amazon Logistics delivered 46% of the orders made on Amazon's site over the past year, more than double what it had done during the same period a year ago.

That equates to some 2.5 billion packages, right behind the 3 billion packages FedEx delivers, though somewhat further behind the 4.7 billion deliveries UPS made. That's all of the packages UPS and FedEx deliver in a year in the U.S., not just Amazon orders.

According to ShipMatrix, which analyzes shipping data, Amazon was able to deliver nearly 94% of its own packages on time during the week following Black Friday, and UPS delivered almost 93% of Amazon packages on time. FedEx was barely able to deliver 90% of Amazon's packages on time (Hence, Amazon told its third-party sellers that they are not allowed to use FedEx's ground delivery service for Prime customers. Amazon saw the writing on the wall.)

There are numerous websites and social media with thousands and thousands of complaints. Why is everyone so angry? FedEx was already falling behind at Black Friday.

1. Continues to take packages and our money which they know they can never deliver on time
2. Has ANTIQUATED planning/logistic systems and processes
3. Forget their customer service (they are set up to fail courtesy of #2).

Be honest with customers so they have options and realistic expectations. Get rid of a ridiculous system that updates tracking based on what it thinks the package "should" be, rather than where it actually is. Every day, my package scans in and out of the Ashland, VA facility and never sees the inside of a truck. I ordered my gift nearly three weeks ago, it had to travel 300 miles and no inclement weather. Every single package I ordered from Amazon or had shipped via UPS and USPS arrived on time if not early, and I sent dozens from different merchants all over the US. FedEx has a huge problem on its hands.

 – About 1 Month ago.

12/16/2019 on truck for delivery by the end of day.Today 12/26/2019, just received text schedule delivery for
12/27/2019 by end of day.Package has been on delivery truck since Dec 16.This driver...

12/16/2019 on truck for delivery by the end of day.Today 12/26/2019, just received text schedule delivery for
12/27/2019 by end of day.Package has been on delivery truck since Dec 16.This driver surely should seek
other employment and supervisor should resign.Jacksonville,Fl.

 – About 1 Month ago.

Finally DEAD☠️Ex (NEVER AGAIN) has delivered my opened ball of a package (70lb box) after 7th day "on truck for delivery" then 14hrs later no "scheduled delivery pending," SHADY...

Finally DEAD☠️Ex (NEVER AGAIN) has delivered my opened ball of a package (70lb box) after 7th day "on truck for delivery" then 14hrs later no "scheduled delivery pending," SHADY notifications;
12 days late, damaged, but, generous Discount has been applied by vendor.
Tip: HAVEE TO escalate, case no, trace, trap, threaten with legal action, BBB, stalk the local office. Well that's it NEVER AGAIN WILL I USE THIS EXCUSE...DEAD☠️🤬Ex

 – About 1 Month ago.

Always an issue with fed ex. Never deliver on time as promised...

Always an issue with fed ex. Never deliver on time as promised

 – About 1 Month ago.

Absolutely the worst customer service ever. ANOTHER package lost!!! Why anyone would use this company by their own choice I have no idea!!!!!!!!!!...

Absolutely the worst customer service ever. ANOTHER package lost!!! Why anyone would use this company by their own choice I have no idea!!!!!!!!!!

 – About 1 Month ago.

My wife ordered some Christmas presents and they were supposed to arrive like around the 23rd. Nothing came after all day she looked online and tracked it. Package left a warehouse not far from where...

My wife ordered some Christmas presents and they were supposed to arrive like around the 23rd. Nothing came after all day she looked online and tracked it. Package left a warehouse not far from where we live and was turned around due to "inclement weather" it was a rare sunny and 60 degree day in our part of PA even down where this package was coming from. Then it sat for a day on a truck........ then oh Christmas Eve it was out for delivery. Again nothing checked the tracking no update, then later on we checked it was checked in and on a truck for delivery. Needless to say it never made it for Christmas hey its fine shit happens, this morning a FedEx guy is sitting in our drive way tearing into his truck looking for packages and leaves, didn't' drop nothing off just left. My wife infuriated calls the customer service line not only was the guy rather rude and almost laughing at my wife he proceeds to tell her oh its on a truck for delivery maybe it was a wrong truck that facility has been having some issues lately. Well we had to leave for work as we work afternoon shifts I had time to check it the package supposedly was on its way at 352 PM but it unable to complete delivery for what ever random reason this time. Now delivery is scheduled for tomorrow by the end of the day, we will see I am about to sit out by my driveway entrance with a rope a lasso the next FedEx truck I see. Either that or drive to the terminal and pick it up myself..... What a joke.......

 – About 1 Month ago.

I don't work for any of the carriers, but I am a public servant who witnesses these guys delivering packages. I see about 6,700 customers complaining on this site about packages not being...

I don't work for any of the carriers, but I am a public servant who witnesses these guys delivering packages. I see about 6,700 customers complaining on this site about packages not being delivered in time. On one major newspaper website they said over 2 billion packages have to be delivered with fewer days to move them because black Friday was late. If my calculations are correct that is approximately .0003% of all packages that had issues, based on complaint volume on this site. I watch these guys look for addresses, no numbers on houses or mailboxes, I have the same issue when answering calls. In snowy areas sidewalks and porches aren't cleaned, some roads are barely passable. I see drivers unloading packages that are at times bigger than they are. When I'm behind their truck as they unload I see multiple packages that are huge, blocking the center isle in the truck. And the roads that are closed due to weather. At my location the backlog of tractor trailers sitting in lots due to closed interstates. No one's fault other than natures fury slowing and stopping humans from doing their jobs. Retail establishments and wholesale shippers set high expectations on their websites, one day or two day delivery. They should put a small disclaimer weather permitting. Just as the airlines get backlogged with passengers during peak seasons with bad weather, so to do our packages. How many packages are late because inventory was down and the shipper is waiting for replenishment? If only the carriers had Rudolph and the magic dust to soar above and drop the packages down each chimney. As a side note, I was burned on expedited delivery too. I went to my local carrier with a package I paid for express shipping. The carrier looked at the package, and it was the shipper who did me wrong. Website promised express delivery, they took my money, but when they labeled the box, a small box too, they put a 2-day ground label on it. Guess who made the profit on that shipping. It wasn't the carrier. So in this holiday season, before you're quick to complain because you didn't get your way, think about all the logistics, and rules and regulations we may not be aware of, that can make our packages late. Help out these guys by putting your address on your house, keeping the walk way clear, and your pets secured. I think they are doing the job of Atlas trying to meet all our expectations with not so perfect conditions beyond their control. Finally, if you are expecting a package after dark, turn your lights on to help illuminate your address on your house. Happy Holidays from a public servant.

 – About 1 Month ago.

vent...

vent

 – About 1 Month ago.

Fedex took 10 days to deliver a package from California to Delaware. I watched the Tracking it was picked up 1 day in Ca & sat for a day then was transferred down the street in Ca & sat for another...

Fedex took 10 days to deliver a package from California to Delaware. I watched the Tracking it was picked up 1 day in Ca & sat for a day then was transferred down the street in Ca & sat for another day & then was transferred to a 3rd location 10 minutes from there in Ca & sat for another day then it took 2 days to get to Nebraska then 1 day to get to Ohio then another to 2 days to get to Pennsylvania & was supposed to be delivered on the 19th - but wait on the 19th ALL TRACKING DISAPPEARED for 24 hrs then was Rescheduled for the 24th which is when my wife & I started going Social Media F*ck U & Bombing FEDEX & Sams Websites on what CRAP FEDEX IS. Magically 24 hrs later it got rescheduled to Saturday the 21st. Trust me when I say I Hate Amazon but at Least they Delivered 50% of their Own Packages this year & they now have their Own Planes, Trucks & Vans. UPS, USPS & a company called Laser Ship ALL got my stuff to Me or My Relatives On Time or Early. WTF Happened to F'dEx?

 – About 1 Month ago.

Fedex is the worst delivery company ever! Purchased a Christmas present which had an arrival date of Dec 23. Item was to be shipped from Bloomington CA (which is approximately 20 miles from my house)...

Fedex is the worst delivery company ever! Purchased a Christmas present which had an arrival date of Dec 23. Item was to be shipped from Bloomington CA (which is approximately 20 miles from my house) and for some unknown reason they sent it to Pennsylvania! No one can tell me why they would do that. Today it’s the 26th and my package is in Kentucky and now they are telling me, it won’t arrive till the 31st!!!!
Fedex has one job to do and they can’t even get that done right! If anyone knows how to contact the “higher” ups, I’d love to give them a piece of my mind!!!! Boycott Fedex!!!

 – About 1 Month ago.

Stayed at home for two days because FedEx says it was coming by eight each day and needed signature and they never showed. The second day, called FedEx at night to see if it was still arriving and was...

Stayed at home for two days because FedEx says it was coming by eight each day and needed signature and they never showed. The second day, called FedEx at night to see if it was still arriving and was told it was in the truck and on the way. Then got a text that driver tried to deliver and no one was home. I had all blinds open, lights on outside and watching for truck out the window. No FedEx truck came to my house. Lazy lazy lazy driver just wanted to go home I guess. Had to have them deliver it to Walgreens where I could pick it up which is probably what the driver wanted in the first place. Never ever using FedEx again.

 – About 1 Month ago.

Fedex,FedEx, UPS will say, the delay is because overwhelming amount of deliveries, and not enough help. Well indeed.com ran postings for both of these carriers which were looking for seasonal...

Fedex,FedEx, UPS will say, the delay is because overwhelming amount of deliveries, and not enough help. Well indeed.com ran postings for both of these carriers which were looking for seasonal drivers--with use of personal vehicle. At 2 separate times I filled out the application for both of these places. Each time I was given an an interview date and time. Each time, I was told the criteria: must be 21 or older, have a valid driver's license,be able to lift up to 70lbs,have a clean driving record, and have a personal vehicle of minivan, SUV, truck, or other high capacity type. All of these thing I met with flying colors. Yet both in their infinite wisdom refused to hire me. Here comes person that able and willing to do the job. Do they hire them??? No!. Both places the interview was group interview. Some of the folks they hired out of these groups and I know because I seen them around town delivering packages, have an I don't care attitude. And would give you the impression they had experience in stealing packages off your front stoop/porch, or would actually keep it for themselves and chalk it up to all in a days work.

 – About 1 Month ago.

Paid for overnight shipping; package delayed for a month. ...

Paid for overnight shipping; package delayed for a month.

 – About 1 Month ago.

Jacksonville, FL. I ordered a package that should have taken 5 days to get to me. It took 3 days to get from Ohio to FL. Now, FedEx in Jax had had my package 2 weeks, thats right, 14 days and has not...

Jacksonville, FL. I ordered a package that should have taken 5 days to get to me. It took 3 days to get from Ohio to FL. Now, FedEx in Jax had had my package 2 weeks, thats right, 14 days and has not delivered. Tracking says it has been on a truck every day. Then, when I call, they tell me someone will call me back shortly. Yeah, no call backs. It WAS a Christmas present. They screwed me on this one. Will never use them again if I have a choice.

 – About 1 Month ago.

Nothing quite like being "held hostage" all day on Christmas Eve by FedEx because apparently (and even though shipping packages is supposed to be their profession) they can't even...

Nothing quite like being "held hostage" all day on Christmas Eve by FedEx because apparently (and even though shipping packages is supposed to be their profession) they can't even determine WHAT DAY a package will even be delivered. I had a package, that has been marked as today being the delivery date/signature required, go all the way until about 7:30 pm before it was FINALLY updated/marked as "scheduled delivery: pending". I guess that's OK, it was only a Christmas present that was supposed to be "2 day shipping" that will now end up taking at least 4 days to be delivered. Of course, who knows really, right? Apparently you have it on your truck SOMEWHERE but don't even know when it will be delivered. I understand things happen, and it's a busy time around Christmas, but maybe you could swallow a little pride and just admit if a package isn't going to make it in time by updating the tracking so a person doesn't have to stand around waiting all day for a package FedEx knows they can't even deliver at a promised time. The 8 am phone call stating a package was going to be delivered and needed to be signed for the morning of the botched delivery date was a nice touch to ensure you could completely waste someone's whole day. I didn't pick FedEx to deliver this package (the sender did), but I can guarantee you I will never pick FedEx in the future........

 – About 1 Month ago.

I had a package shipped out on the 21st of December. Seller you was using SmartPost and did not disclose this in his eBay auction. Package was supposed to be delivered on the 28th, then delayed to the...

I had a package shipped out on the 21st of December. Seller you was using SmartPost and did not disclose this in his eBay auction. Package was supposed to be delivered on the 28th, then delayed to the 31st, and now delayed till January 4th. FedEx keeps delaying the package and notifying me of this by via text message. the kicker is the package is only going 30.6 miles!!

 – About 1 Month ago.

Once again, FedEx dropped the ball and fails to deliver a package on time. According to their website (and live customer service), it has been on their local truck for 1.5 days now and would be...

Once again, FedEx dropped the ball and fails to deliver a package on time. According to their website (and live customer service), it has been on their local truck for 1.5 days now and would be delivered by close of business, which I verified was 8pm. 8pm comes and goes and NO PACKAGE. I call back; I am now being told the winter snow storm is the cause for my package delay. Now, keep in mind, FedEx already admitted it has been loaded onto their local truck for delivery. When I mention that I AM IN FLORIDA, I am still told about the high volume of snow accumulation on the ground which is delaying the package. Come on FedEx, since it is obvious your reps are NOT stateside, at least educate them as to HOW TO READ A WEATHER MAP.

 – About 1 Month ago.

Fedex does not deliver packages, they only sort the packages. Independant contractors are the ones that deliver for fredex....

Fedex does not deliver packages, they only sort the packages. Independant contractors are the ones that deliver for fredex.

 – About 1 Month ago.

Where to begin with FedEx? If I wrote down the level of fraud and deceit this company perpetrates on a daily basis no normal person would believe me. The buck stops with the CEO and based on the lack...

Where to begin with FedEx? If I wrote down the level of fraud and deceit this company perpetrates on a daily basis no normal person would believe me. The buck stops with the CEO and based on the lack of outright control or predictability of the companies performance he has clearly lost control of the organization. The best present shareholders could give would be to vote this incompetent F!*&K out. This is what happens when management stays way too long and believes they can continue to carry out the fraud they are perpetrating on the American public all while feeling entitled to continue collecting exorbitant salaries and bonuses. As a business owner, never again will I use FedEx. I will forever be an advocate to use anyone else's service. FedEx cannot be trusted.

 – About 1 Month ago.

Waiting 2 weeks for my sons present. Been “in transit “ an hour from my home for 5 days. Supposed to be scheduled for delivery today. Second time this said “scheduled “. Now back to...

Waiting 2 weeks for my sons present. Been “in transit “ an hour from my home for 5 days. Supposed to be scheduled for delivery today. Second time this said “scheduled “. Now back to pending. Absolutely unacceptable.

 – About 1 Month ago.

This is STRAIGHT UP BULLSHIT, They don't deserve to have off on Christmas. Meanwhile they throw my 70lb package on truck to be driven around town for 12hrs, AGAIN 7th day in a row, Says out for...

This is STRAIGHT UP BULLSHIT, They don't deserve to have off on Christmas. Meanwhile they throw my 70lb package on truck to be driven around town for 12hrs, AGAIN 7th day in a row, Says out for delivery, around 6-8p state in 2 days from now. f%@kin LIARS & THIEFS! They are not doing their job & need to be fired, ALL OF THEM. Meanwhile I'll have to file a claim & deal with these incompetent, lazy f%@ks allover AGAIN! I f%@kin HATE DEADex!!! Luckily sofamania gave me $100 off for inconvenience, but its now emotional abuse!!!

 – About 1 Month ago.

They’ve had my package since Dec18th delivery for the 19th then the 20th etc when I went in person to pick it up I was told I can’t also that it was still on the tractor trailer and not even...

They’ve had my package since Dec18th delivery for the 19th then the 20th etc when I went in person to pick it up I was told I can’t also that it was still on the tractor trailer and not even processed yet but everyday it says on the truck for delivery wth ? Today is the 24th no delivery not even a phn call as promised FedEx sucks n I’m getting a lawyer for breach of contract n larceny they have my property n have not released it for delivery n anything else my lawyer can think of.

 – About 1 Month ago.

FedEx marked a package as delivered then pretended to care when I spoke to some random call center person and explained it never arrived. They said they would call today and do a "trace" but I...

FedEx marked a package as delivered then pretended to care when I spoke to some random call center person and explained it never arrived. They said they would call today and do a "trace" but I have heard nothing and my package still shows delivered..where is anyones guess at this point. You suck Fedex!

 – About 1 Month ago.

FAIL! Packages never arrive on time! Sometimes they don't come at all, sometimes they are reported as being delivered when they're not and filing a complaint is a total waste of your time. As...

FAIL! Packages never arrive on time! Sometimes they don't come at all, sometimes they are reported as being delivered when they're not and filing a complaint is a total waste of your time. As your complaint must go in a big round file. You will just be out the money, shipping and time.
At one time you may have thought of FedEx as a premier deliverer of ontime packages. Never the cheapest option but the fastest and sure way to get a package quick. Obviuously their management has failed and shit runs down hill with employees probably not caring any more.
I wish there was a way to tell if a seller was going to ship FedEx as I would look elsewhere for a seller.
FedEx does indeed Suck!!!

 – About 1 Month ago.

Ladies and gentlemen this companies practices should be identified for what they are. Taking money from consumers and then not delivering the services contracted is a fraud, additionally continuing to...

Ladies and gentlemen this companies practices should be identified for what they are. Taking money from consumers and then not delivering the services contracted is a fraud, additionally continuing to carry out these practices even after being made aware shows a willful intent to defraud. The Federal Trade Commission and individual state attorneys need to investigate the practices of FedEx and hold them accountable for the fraud they are perpetrating on the American public. CEO Fred Smith is complicit in these actions and needs to go.

 – About 1 Month ago.

I ordered my package on the 28th of November with the hope that i would get it by Christmas. Its been 25 days and it still has not arrived. They told me they attempted to deliver on the 1st which a...

I ordered my package on the 28th of November with the hope that i would get it by Christmas. Its been 25 days and it still has not arrived. They told me they attempted to deliver on the 1st which a called on the second because i never go a door tag, then i went to the local FedEx to simply pick it up they told me i needed my tag number. So i drove home and went looking for a F@#$ tag i found it on a different apartment complex. So tag in hand i head to the office and they tell me its out for delivery, great i head home they never come, its the 3rd now i call first thing and ask them to hold it there so i can just pick it up. they said the marked it. hey guess what day 1 turns out they sent it to Memphis TN I live in Fargo ND, What the F@#$. Now i'm on the phone with Corporate, and they tell me after 2 attempts they send it the a holding facility, and send it back to the supplier. so i have to contact them to get it rerouted. i get a hold of my supplier in f%@king Taiwan they contact FedEx to have it rerouted back to me, it now is lost Dec 10th they call me and tell me what i already knew AKA what is above. I ask them where it is and they tell me it will be on its way back. great thins happen or at least what i'm trying to tell myself. 11th no update for the tracking, i call back they say sometimes the system is not up to date, it is most likely on its way, and the next scan in at a facility the website will update. 13th nothing i call again to maybe get an update. same thing except i get to wait 45 min until they attempt to explain the whole thing again to me. which i stop them and reexplain that i just want to know when it could/should be back in Fargo. after an hour they tell me it out for delivery. great. Wrong!!! Monday the 16th comes and goes no package, i'm tired of calling so i go to the office to have them call someone. Big waist of 30 min to tell me that there unsure because its out for delivery. I tell them to please hold it here. they tell me they can do that without the Suppliers consent. I call the supplier again and explain the same thing, More that frustrated with them. Supplier and i work to get them to hold it at the Fargo branch, Guess what fast forward to DEC 24th it still in transit to Fargo, apparently it got lost. but when i ask to start a claim they tell me its international and the supplier yet again has to fill the claim. unfortunately there closed until the 26th so i cant even have it sent back, which FedEx doesn't even know where the package is located, anyhow. but on the plus side i know have a huge appreciation for UPS literally ordered 68 things after Black friday online and the one ONE thing that went through FedEx is the only thing that did not come. Can't wait until 26th so i can maybe no longer attached to them. and the thing that pisses me off the most is that on my phone when i type "F" in to google search FedEx tracking comes up before Facebook, because i have used it more times than anything else the month of December. UGGG, and i'm still not done with them.

 – About 1 Month ago.

They are THE WORST! They NEVER can find my address and when they do they don't bother to drive up my driveway they just leave my package in a bag hanging on a tree near the road! I have a package...

They are THE WORST! They NEVER can find my address and when they do they don't bother to drive up my driveway they just leave my package in a bag hanging on a tree near the road! I have a package today saying delivered to my front door...ummmm nope try again! Not my front door I have been here all morning waiting for it! How can such a large company whose sole business is to deliver packages be so fricking terrible!

 – About 1 Month ago.

Wow! These guys used to be the top notch shipper. Now they can't be bothered to deliver.
10+ days to ship within the same city. Order early for Christmas only to have it sit on a truck...

Wow! These guys used to be the top notch shipper. Now they can't be bothered to deliver.
10+ days to ship within the same city. Order early for Christmas only to have it sit on a truck waiting delivery. Way to go LameEx! I guess when companies start to realize they are losing customers because they only offer FedEx shipping, then we can cut this wart from society.

 – About 1 Month ago.

Waiting for a Chemo delivery that requires a signature. Fed ex is ruining my Christmas. ...

Waiting for a Chemo delivery that requires a signature. Fed ex is ruining my Christmas.

 – About 1 Month ago.

Still waiting on package that was supposed to be delivered a week ago! Thanks for ruining Christmas Fed Ex😡...

Still waiting on package that was supposed to be delivered a week ago! Thanks for ruining Christmas Fed Ex😡

 – About 1 Month ago.

The carbon footprint of FedEx is massive. They drive packages that need signatures around during the day when people are not home but working. It should not be difficult to divide shipments to evening...

The carbon footprint of FedEx is massive. They drive packages that need signatures around during the day when people are not home but working. It should not be difficult to divide shipments to evening hours “signature needed” and day hours. Also if I say “leave the package, I do not care what the shipper says” that should be enough. But no. Now I have to drive for an hour to Inglewood to pick up my package which I’m not sure is there because one person told me it’s there and another told me it’s heading to a FedEx location a mile from me. Not an hour drive. Their online system is a joke. It is there so you believe it works. It does not. Don’t use FedEx. The CEO should be stranded in a remote island with a Volleyball.

 – About 1 Month ago.

or package from Chewie left Ocala,Fl on the 11th, it still has not arrived in Lake City (1/1/2 away) as of today. No info available. Replacement order was to be delivered yesterday the 23rd and no...

or package from Chewie left Ocala,Fl on the 11th, it still has not arrived in Lake City (1/1/2 away) as of today. No info available. Replacement order was to be delivered yesterday the 23rd and no info on it either. Fed EX sucks

 – About 1 Month ago.

FedEx really seems to be struggling to deliver on its core business (delivering packages). I am waiting on packages that have failed to be delivered nearly a week after they were originally scheduled....

FedEx really seems to be struggling to deliver on its core business (delivering packages). I am waiting on packages that have failed to be delivered nearly a week after they were originally scheduled. Given the number of companies that are stopping the use of FedEx, dismal stock price, and the inability to execute, isn't it time for CEO Fred Smith to step down. FedEx is a publicly-traded company and shareholders should be outraged that Fred Smith cannot seem to organize and manage this business.

 – About 1 Month ago.

I work from home so I'm always here but if a FedEx package requires a signature they never even try to deliver it. I have to go to their website and ask them to bring it to Walgreens so I can pick...

I work from home so I'm always here but if a FedEx package requires a signature they never even try to deliver it. I have to go to their website and ask them to bring it to Walgreens so I can pick it up there.

 – About 1 Month ago.

I ordered a package from U.S.A. it arrived in Cape Town November 27. It still hasn't been delivered and I will miss Christmas. No explanation forthcoming. Your charged a fortune for non existent...

I ordered a package from U.S.A. it arrived in Cape Town November 27. It still hasn't been delivered and I will miss Christmas. No explanation forthcoming. Your charged a fortune for non existent service.

 – About 1 Month ago.

I hate fedex! Service is awful! Some of my presents ordered in November will not arrive in time for Christmas. They sat all over the country for days on end without moving. They should refund all...

I hate fedex! Service is awful! Some of my presents ordered in November will not arrive in time for Christmas. They sat all over the country for days on end without moving. They should refund all the shippers all the fees charged. Which of course should be passed on to the customer

 – About 1 Month ago.

Salt Lake City UT - my weekly (perishable) deliveries for the last 5 weeks have been 3 days late - sitting in a warehouse. Status says "Delivery Status Pending" Won't even tell me when the...

Salt Lake City UT - my weekly (perishable) deliveries for the last 5 weeks have been 3 days late - sitting in a warehouse. Status says "Delivery Status Pending" Won't even tell me when the delivery will happen.

 – About 1 Month ago.

Setting an alarm in wee hours to harass (GIVE ME MY PACKAGE, christ...) local number @fedex ON CHRISTMAS EVE, In order to pick up my 70lb package seeing you're too LAZY; was in fedex system Dec...

Setting an alarm in wee hours to harass (GIVE ME MY PACKAGE, christ...) local number @fedex ON CHRISTMAS EVE, In order to pick up my 70lb package seeing you're too LAZY; was in fedex system Dec 9th. #NEVERAGAIN #DEADEX just what I want to do :-)

 – About 1 Month ago.

FedEx is completely incompetent. They have one and only one job—deliver packages as agreed. If any of us had only one job and performed it as poorly as FedEx, we’d be fired. Why hasn’t FedEx...

FedEx is completely incompetent. They have one and only one job—deliver packages as agreed. If any of us had only one job and performed it as poorly as FedEx, we’d be fired. Why hasn’t FedEx been fired?! Why does anyone use them?! I’m in the same boat as many posters. Waiting for a package that should have been delivered days ago—that FedEx has claimed for days is on the truck and will be delivered. I also had a truck come and leave. I also had FedEx claim they attempted delivery when they didn’t. At first, I thought it was just a case of a driver not wanting to drive out in the country at the end of his route, so he was putting he attempted delivery when he didn’t. (Have has that happen before.) But after my 5th call, I discovered this container problem several others have mentioned. That apparently my package is sitting in some container that hadn’t been unloaded even though the system thinks it should have. So, when the system says my package has been on the truck for delivery these past 4 days, what it means is that it should have been on the truck these past 4 days. But, when the driver gets to that point on his route, he discovers he doesn’t actually have the package that is on his roster. Unbelievably, apparently FedEx doesn’t track which packages actually get put on the trucks. They just track which ones should get put on the truck and assume that they are there. Un—freakin’—believable. So unbelievable that I pressed the point several times...you really don’t scan them or check off what is put on the truck against what is supposed to be on the truck...no ma’am, we just put them in their assign trucks as they come. There are hundreds of packages on those trucks...yes, I know...but keeping track of packages and delivering them is your business. Your job...your only job. Are you really telling me that you have no way of knowing whether a package that is supposed to be on the truck is actually on the truck? That’s right...not until the driver gets to that point in his route and the package is either there or it’s not. Seriously? So even if I call tomorrow and the person says it’s on the truck, that doesn’t mean it’s actually on the truck? It just means that it’s once again supposed to be on the truck? Yes. So there’s no way of knowing whether it’s coming or not until it shows up...or not...the or not, not being clear until 9pm on Christmas Eve. Yes. And what if my package doesn’t arrive by Christmas? It will eventually arrive. You just have to wait for it. And what if I’m no longer at the location to which it was shipped when it finally comes? What do you mean? It’s Christmas! People travel for the holidays and then they go home. The people for whom the gifts were intended may have again scattered across the country by the time you people finally get the package to me. What am I supposed to do? Talk to the shipper about rerouting. But it’s for multiple people who will be at 3 different addresses after Christmas. That’s between you and the shipper. And do you feel this is a reasonable level of service? We don’t guarantee anything in the month of December. And there you have it folks. Why are they still in business? Why does any responsible merchant use them to deliver in December if they guarantee nothing?

 – About 1 Month ago.

FedEx has delivered several different packages to us, and probably just about all of them, do arrive. However, they arrive torn up, beat up, broken, etc.
They don't even leave them on the...

FedEx has delivered several different packages to us, and probably just about all of them, do arrive. However, they arrive torn up, beat up, broken, etc.
They don't even leave them on the porch.

My mom told me a story how one of her friends had a package delivered and the FedEx person left it on their trash can, and someone stole it.

 – About 1 Month ago.

WHY PUT IT ON THE TRUCK if YOUR not GOING TO DELIVER IT!!?? 3rd day, PENDING DELIVERY after being on truck at 4:02AM Again..lazy lies...Good to know I'm NOT the only one that will NEVER use...

WHY PUT IT ON THE TRUCK if YOUR not GOING TO DELIVER IT!!?? 3rd day, PENDING DELIVERY after being on truck at 4:02AM Again..lazy lies...Good to know I'm NOT the only one that will NEVER use #DEADex again!!! NEWS!
@wjxt4
@WPLGLocal10
@FedEx
@FedExForum
@FedExHelp
#GETITTOGETHER

 – About 1 Month ago.

My last three (Three!!!) packages have show as delivered when they weren't, and then were somehow in transit again. On one of them, they even pulled into my driveway, fumbled around in the back...

My last three (Three!!!) packages have show as delivered when they weren't, and then were somehow in transit again. On one of them, they even pulled into my driveway, fumbled around in the back of the truck and left. The driver never got out of the truck, but still marked it as Delivered! I wish I could do something to make sure I never have anything shipped to me through FedEx again!!!

 – About 1 Month ago.

I bought something for my wife for Christmas back in NOVEMBER. It is now the 23rd of December and I STILL haven't gotten the package yet! I called them because for some reason the last tracking...

I bought something for my wife for Christmas back in NOVEMBER. It is now the 23rd of December and I STILL haven't gotten the package yet! I called them because for some reason the last tracking update for the package stated that it had a "delivery exception" and that there was a "FUTURE DELIVERY REQUESTED"!!! WHAT?!?!?! So now I'm pissed and I have to explain to my wife that one of her packages won't be here until AFTER CHRISTMAS even though I ordered the thing a month ago. This is unreal. Then the customer service rep told me that I am unable to go get the package myself because it's in a container and nobody has access to the container even though it's been sitting right here in the area for 10 days! I will NEVER deal with anyone who ships items via FedEx again. Good thing I do have other things that have already came for my wife that's sitting here waiting to be opened. Not my fault that this package from FedEx won't be here on time. Why are they still in business and why does anybody want to do business with them again? Good to know that I am not the only one having issues with them. Amazon, UPS, and USPS wipes the floor with these guys. Unreal to the max!

 – About 1 Month ago.

WHY PUT IT ON THE TRUCK if YOUR not GOING TO DELIVER IT!!?? 3rd day, PENDING DELIVERY after being on truck at 4:02AM Again..lazy lies...Good to know I'm NOT the only one that will NEVER use DEADex...

WHY PUT IT ON THE TRUCK if YOUR not GOING TO DELIVER IT!!?? 3rd day, PENDING DELIVERY after being on truck at 4:02AM Again..lazy lies...Good to know I'm NOT the only one that will NEVER use DEADex again!!! THIS NEEDS TO BE IN NEWS!!!!

 – About 1 Month ago.

Was supposed to get my package on December 20th. Still haven't gotten it 2 days later. Thanks for ruining my Christmas FedEx. Y'all can really kiss UPS and Amazons ass when it comes to...

Was supposed to get my package on December 20th. Still haven't gotten it 2 days later. Thanks for ruining my Christmas FedEx. Y'all can really kiss UPS and Amazons ass when it comes to delivery.

 – About 1 Month ago.

My packages have been sitting in the FEDEX warehouse, JACKSONVILLE FLORIDA since Dec.12,2019. Every update says in truck, next day delivery. It’s the 23, so I know I’m not getting no 10-12...

My packages have been sitting in the FEDEX warehouse, JACKSONVILLE FLORIDA since Dec.12,2019. Every update says in truck, next day delivery. It’s the 23, so I know I’m not getting no 10-12 packages delivered tomorrow. I will NEVER buy from another SHIPPER that ships FEDEX. We can’t even go to the warehouse to pick them up because they have no clue where they are. FEDEX dropped the ball this year,💯. Enough I want support their business anymore. If I can get it, it least it’s better than paying for something I will never get!!!😡

 – About 1 Month ago.

Placed an order on December 2nd plenty of time to receive by Christmas but still no package on December 23rd. Every time I call been told would receive package by end of the day for 2 plus weeks....

Placed an order on December 2nd plenty of time to receive by Christmas but still no package on December 23rd. Every time I call been told would receive package by end of the day for 2 plus weeks. Shipper said they would resend order for me but now their out of some items that I want. Guess who they said they would use for the shipment FEDEX AGAIN! MERRY CHRISTMAS TO MY WIFE. Not my fault.

 – About 1 Month ago.

Same ISSUE as most folks. Got a notice the package has arrived in South San Francisco, then marked as IN Transit. Has been "In Transit" 5 miles form my home fro 4 days straight. And when I...

Same ISSUE as most folks. Got a notice the package has arrived in South San Francisco, then marked as IN Transit. Has been "In Transit" 5 miles form my home fro 4 days straight. And when I call, I get no answers. I almost feel bad for the Indian call center, they have no idea what's going on, but they continue to tell me a different story EVERYTIME I call. No Idea what to do. Well, except start using UPS,from now on.

 – About 1 Month ago.

FedEx is HORRIBLE!! Everytime I order something and it comes from FedEx, I ALWAYS have a problem. I get straight up lies from them, too. Their drivers are so lazy. If your home doesn't jump out at...

FedEx is HORRIBLE!! Everytime I order something and it comes from FedEx, I ALWAYS have a problem. I get straight up lies from them, too. Their drivers are so lazy. If your home doesn't jump out at them, you can forget it. Then, it takes several days to get your package. You get promised that you'll have it the next day, and two days later, you still don't have it.

 – About 1 Month ago.

why can a package sit at fed-ex 6 days before its delivered? then they send it thru the postal service. they need some leadership that understand the shipping and delivery business....

why can a package sit at fed-ex 6 days before its delivered? then they send it thru the postal service. they need some leadership that understand the shipping and delivery business.

 – About 1 Month ago.

I ordered a dress for New Year’s Eve on December 11th, which should have been plenty of time. Here I am tracking the package and it says estimated arrival date is 1/2/20!! It says the package is in...

I ordered a dress for New Year’s Eve on December 11th, which should have been plenty of time. Here I am tracking the package and it says estimated arrival date is 1/2/20!! It says the package is in California. Since when does it take 10 days to ship something from California to Pennsylvania?? Now I’ve been on hold for 40 minutes!!! I will never use Fed Ex again, if it’s humanly possible.

 – About 1 Month ago.

Purchased prescription cat food from Chewy.com 12/15. Order shipped 12/16 via 1-2 day delivery and should have been delivered 12/18. The order arrived at my local hub in WA on 12/18 but was never...

Purchased prescription cat food from Chewy.com 12/15. Order shipped 12/16 via 1-2 day delivery and should have been delivered 12/18. The order arrived at my local hub in WA on 12/18 but was never sorted or put onto truck. Status changed on 12/18 in the evening to “pending with no scheduled delivery” and sat there doing nothing for 5 days. It is now 12/23 and supposedly it is out for delivery today but I’m not holding my breath.

Meanwhile everything I’ve ordered this past week that shipped via Amazon, UPS, USPS all arrived on scheduled delivery date and both UPS and Amazon even came 1 day early!

Needless to say I am never purchasing from Chewy again as I fault them just as much as FedEx for chiding to use a shipper that everyone knows is terrible. I will also avoid all retailers that ship via FedEx in the future.

It is beyond me how FedEx thinks this is acceptable????? I hope their shareholders are happy....

 – About 1 Month ago.

I had a package sent to me in Pekin, Il from Niles, Il not to far but FedEx routed it to Wisconsin then to Missouri to East Moline and the back to Missouri now to Champaign Il next to E Peoria and...

I had a package sent to me in Pekin, Il from Niles, Il not to far but FedEx routed it to Wisconsin then to Missouri to East Moline and the back to Missouri now to Champaign Il next to E Peoria and schedule for delivery on the 24th.....ONLY 8 days late. I will never do business with this obsolete company.

 – About 1 Month ago.

Ordered a Christmas present that FedEx has had since Dec. 13. I could have walked it here before now. They give no useful information. I wish I could make my payment reflect their service. Try calling...

Ordered a Christmas present that FedEx has had since Dec. 13. I could have walked it here before now. They give no useful information. I wish I could make my payment reflect their service. Try calling if you want to listen to music till you give up. Bankruptcy would do everyone a favor.

 – About 1 Month ago.

Driver did a drive by assuming we were closed. Deliver the next business day, Wed 18th. Instead, package gets shipped to Memphis from St Louis. nothing but excuses. Talk to case manager. More excuses...

Driver did a drive by assuming we were closed. Deliver the next business day, Wed 18th. Instead, package gets shipped to Memphis from St Louis. nothing but excuses. Talk to case manager. More excuses but assures it will be delivered on the 23rd. Now tracking says Dec 24 due to delivery exception. The exception, their story, is the road will be closed because of holiday event. Been in same location for 50years and never has there been a Christmas parade the week of Christmas or the month of December. Main thoroughfare. Fedex script writer watching too many Hallmark Movies! How does Amazon deliver on time with their own trucks? Last I checked, Amazon is a retailer first, Fedex is a shipping company. not for me. We have options

 – About 1 Month ago.

Ogden, UT
Same as the previous poster in this area. Ordered 2nd-day shipping from Microsoft on the 17th and still waiting for the packages. They are stuck in the sorting facility 30 miles from...

Ogden, UT
Same as the previous poster in this area. Ordered 2nd-day shipping from Microsoft on the 17th and still waiting for the packages. They are stuck in the sorting facility 30 miles from my house and have been there since the 19th. I sympathize with Jeff Bezos for not wanting to use this FedEx any more. Hopefully, more companies will wake up to the terrible service FedEx is providing and move onto much better shipping company options.

 – About 1 Month ago.

@FedEx http://fedex-sucks.net/
PEOPLE ARE PISSED WITH YOUR USELESS TRACKING (LIES!!) & LAZY DRIVERS
No wonder everyone banning/refusing DEADex
Now I'm suspened???...

@FedEx http://fedex-sucks.net/
PEOPLE ARE PISSED WITH YOUR USELESS TRACKING (LIES!!) & LAZY DRIVERS
No wonder everyone banning/refusing DEADex
Now I'm suspened???

 – About 1 Month ago.

Ordered two things from Chewy on 12/19 with two-day shipping. It's been back and forth between "arriving at a carrier facility" and "out for delivery to me" several times since...

Ordered two things from Chewy on 12/19 with two-day shipping. It's been back and forth between "arriving at a carrier facility" and "out for delivery to me" several times since 12/20. Neither of those times has it actually made it to my address.

 – About 1 Month ago.

My daughter's biggest most important Christmas gift was supposed to be here on the 18th... It's been in town since the 18th and today is the 23rd and I still don't have it. I've called...

My daughter's biggest most important Christmas gift was supposed to be here on the 18th... It's been in town since the 18th and today is the 23rd and I still don't have it. I've called and messaged them and they're useless just like their useless tracking that they never update! Yesterday it finally said on truck for delivery, but nothing, no delivery... And now it just says delivery date pending once again. Every other thing that I had delivered this month by UPS, USPS, and Amazon Delivery, all came a day earlier than expected... But FedEx is a week late and counting... Unreal!!! I'm just praying that magically it arrives by Christmas! Oh, they also said they couldn't hold for pickup, WTF!!??

 – About 1 Month ago.

I ordered something from Crate and Barrel on the 16th that was to have been delivered on the 21st. That would have been plenty of time. I ordered large ice cube trays for making holiday cocktails...

I ordered something from Crate and Barrel on the 16th that was to have been delivered on the 21st. That would have been plenty of time. I ordered large ice cube trays for making holiday cocktails but absolutely needed the trays by the 23rd so I could get the filled trays into the freezer for use on Christmas Eve. The trays got to St. Paul Thurs night the 19th; this is 30 minutes from where I live in Hudson, WI. Showed delivery for the next day. Friday night delivery date was changed to Saturday the 21st, then that evening it was changed to Sunday the 22nd. Last night, their tracking showed that it will now be Christmas Eve due to a...weather exception What? It was 40 out and very clear on Sunday. At this point I called Fed Ex customer service and expressed my frustration at their late delivery and told them the drivers were lying about the weather to cover their butts. Christmas Eve delivery will be too late. I also contacted Crate and Barrel to let them know how upset I am that the ice cube trays will be delivered later than I can use them. If I had known, I would not have ordered from them.

 – About 1 Month ago.

Arrived in Jacksonville, Fl Dec 11. Kept updating, changing expected delivery date and today is the 23rd and another new expected delivery date. I will never buy from another retailer who ships Fedex....

Arrived in Jacksonville, Fl Dec 11. Kept updating, changing expected delivery date and today is the 23rd and another new expected delivery date. I will never buy from another retailer who ships Fedex.

 – About 1 Month ago.

There are a lot of consumers having the same issues that I am with FedEx. How is this company allowed to get away with this?
I have started a petition at this link:

There are a lot of consumers having the same issues that I am with FedEx. How is this company allowed to get away with this?
I have started a petition at this link:

http://chng.it/Ks2rGd2Ds2
And I have contacted the Better Business bureau

 – About 1 Month ago.

I ordered a xmas kringle package that I ordered on Wednesday 12/18 with 2 day guarantee shipping to NC. This package was supposed to be delivered no later than Saturday 12/21. Today is 12/23,...

I ordered a xmas kringle package that I ordered on Wednesday 12/18 with 2 day guarantee shipping to NC. This package was supposed to be delivered no later than Saturday 12/21. Today is 12/23, everyone is eating toaster strudel instead. They just changed the delivery date to xmas eve. I won't count on it. I'sure it would be stale. This was a large waste of money! I must state the other two packages made it to CA and CO right on time to relatives. At least they enjoyed it fresh! This is a tradition every year with the kringle company. I hope they break this contract with fedex. I would never trust fedex again. Never.

 – About 1 Month ago.

Ground package took 6 days from California to the next town over from me in Connecticut (this is normal). It's been stuck in the South Windsor facility for 6 more days "On FedEx vehicle for...

Ground package took 6 days from California to the next town over from me in Connecticut (this is normal). It's been stuck in the South Windsor facility for 6 more days "On FedEx vehicle for delivery." The last was a gem, "Local weather delay - Delivery not attempted", when in fact it was 45 F and sunny - probably the nicest weather day it's been here in weeks. Maybe the drivers are taking the day off because they'd rather enjoy the decent weather than work for this garbage dump of a delivery company. I'm not the only one - a coworker had his package held up at the South Windsor, CT facility for 4+ days. I'm reading it's a nation wide problem. FedEx is really dropping the ball this holiday season, and as many other have said, I will no longer buy from sellers who use FedEx for their shipper. I hope this company goes down in flames... if it does, then it's well deserved.

 – About 1 Month ago.

I order a package 12/16 and it was 3 day shipping said it would be there early by 12/18 the package never came and the tracking information showed that it got delivered but I was home all day and it...

I order a package 12/16 and it was 3 day shipping said it would be there early by 12/18 the package never came and the tracking information showed that it got delivered but I was home all day and it didn’t I call customer service and some guy tells me that it was misdelivered and they’ll send it the next day, still no package so I call customer service back and they tell me that it got misdelivered and they don’t know what house the package got delivered to then transfer me to the fed ex in charge of my “delivery” and told me there’s nothing I could do and to see if the sender will send me a replacement package Hopefully they don’t mess this one up too. I hate FedEx!!!

 – About 1 Month ago.

A Christmas present which I ordered with plenty of time to reach me as much as a week before Christmas has been "in transit" for 4 days from a facility that's an hour away... If it...

A Christmas present which I ordered with plenty of time to reach me as much as a week before Christmas has been "in transit" for 4 days from a facility that's an hour away... If it doesn't show up today, I'll never use FedEx again.

 – About 1 Month ago.

I too have had a package sitting at Jacksonville, Fl. This is the 5th day. Delivery still "pending". I have not seen a Fedex truck anywhere in days! Apparently, the ivory tower did not...

I too have had a package sitting at Jacksonville, Fl. This is the 5th day. Delivery still "pending". I have not seen a Fedex truck anywhere in days! Apparently, the ivory tower did not bother to put extra trucks and people on for the holiday season.

 – About 1 Month ago.

Delivery has been in transit from the facility for 6 days. From the facility that's a whopping hour drive away. No updates, no expected delivery date. Thanks for ruining that Christmas gift,...

Delivery has been in transit from the facility for 6 days. From the facility that's a whopping hour drive away. No updates, no expected delivery date. Thanks for ruining that Christmas gift, FedEx.

 – About 1 Month ago.

Ordered a shirt on 12/12/2019 and accepted by FedEx facility that evening. Made it to local facility on 12/17 - only a 300 mile trek. Scanned as "delivered" on 12/18, but there's now...

Ordered a shirt on 12/12/2019 and accepted by FedEx facility that evening. Made it to local facility on 12/17 - only a 300 mile trek. Scanned as "delivered" on 12/18, but there's now "More than one shipment was found with this tracking number. Please select the correct shipment row." Package was returned to facility for some unknown reason. 12/19 it was left on the dock. Never made it into a truck. 12/20 it's "On FedEx vehicle for delivery." At 9:30 pm, I call to try to find out where my package is. Looks like it's not being delivered, goes back to their facility and will sit for the weekend, and will supposedly be delivered the next business day, 12/23. Now tracking states it's going to a completely different city (where FedEx has a LTL Freight Shipping & Logistics facility) and is expected to be delivered by 8:00 pm on 12/24. How can the USPS get my Christmas cards 3,000 miles in 4-5 days and FedEx can't get a package 300 miles in less than 10? Now we know why Amazon banned third-party merchants from using FedEx ground. I really feel for the FedEx customer service agents.

 – About 1 Month ago.

http://chng.it/5FCn5jDKvH

I have started a petition against FedEx, this company is outrageous....

http://chng.it/5FCn5jDKvH

I have started a petition against FedEx, this company is outrageous.

 – About 1 Month ago.

Fedex sent my package to a delivery hub near my house and then said it would be a week before it was delivered, then sent it 45 miles further away the a different hub and updated to one day earlier,...

Fedex sent my package to a delivery hub near my house and then said it would be a week before it was delivered, then sent it 45 miles further away the a different hub and updated to one day earlier, theres another package thats being shipped to me thats been sitting in the first warehouse for 3 days. DHL shipped a package from china in 3 days

 – About 1 Month ago.

Local weather delay? It was full sun all-day long. Thanks Fedex....

Local weather delay? It was full sun all-day long. Thanks Fedex.

 – About 1 Month ago.

They called me at 8am said they couldn't my address, I mean are their drivers so stupid they couldn't use Google maps. I had to explain to them how to get to my place and then they are like we...

They called me at 8am said they couldn't my address, I mean are their drivers so stupid they couldn't use Google maps. I had to explain to them how to get to my place and then they are like we will let the driver know but they don't even know when the driver is expected to be at my place so I have to wait from 8am until 6pm, wtf

 – About 1 Month ago.

update: So I called FedEx customer service last night and Jasper (in India?) said he'd send an alert to my nearest facility where my items have been (according to tracking info, 2 packages were...

update: So I called FedEx customer service last night and Jasper (in India?) said he'd send an alert to my nearest facility where my items have been (according to tracking info, 2 packages were supposedly on the truck to be delivered Friday, then it changed to Saturday but nothing was delivered). I'm really shocked to see they delivered earlier today (Sunday) which is better than receiving after Christmas day. However another package (from Kohl's) is still at the facility since Dec. 17 and I'm not confident it's going to arrive in time. Anyway, I submitted complaints to Home Depot and Kohl's about FedEx.

 – About 1 Month ago.

FedEx is claiming to deliver packages and they are not! I was home when they said my package was delivered! LIES! FedEx did not come to my house at all! Tracking stated that my package was out for...

FedEx is claiming to deliver packages and they are not! I was home when they said my package was delivered! LIES! FedEx did not come to my house at all! Tracking stated that my package was out for delivery on Tuesday (12/17/19). Then it stated that it was delivered on Monday (12/16/19)! Are they serious!

 – About 1 Month ago.

CLASS ACTION TIME!...

CLASS ACTION TIME!

 – About 1 Month ago.

eBay said guaranteed Monday the 23rd delivery on a listing that was a little more expensive than others, but I went for it because the cheaper ones had later arrival dates. I get the tracking number,...

eBay said guaranteed Monday the 23rd delivery on a listing that was a little more expensive than others, but I went for it because the cheaper ones had later arrival dates. I get the tracking number, and oh boy it's FedEx with an estimated delivery date of the 26th, very helpful. I wake up the next day and now it's set for the 27th! Almost a full week after my guaranteed delivery date when I need to drive the gift to another city on Christmas. Thank you for not holding up your "Guaranteed" end of the deal.

 – About 1 Month ago.

Jacksonville Fl. My package has been sitting at carrier facility on waterworks st which is 15 mins from my house for 2 days, and since the new expected deliver date is after Christmas, I called the 1...

Jacksonville Fl. My package has been sitting at carrier facility on waterworks st which is 15 mins from my house for 2 days, and since the new expected deliver date is after Christmas, I called the 1 800 number and was told I could go pick it up, but they close at 1 PM and this was at about 1215PM today that I made call. So I got in my truck and drove down there, they had security and law enforcement there to tell you nope turn around and your package will get to you when it gets to you. I get that they are busy and this place is huge. I would never be able to find my package. But what I take issue with is that they are closing at 1 PM. That’s Fed Ex management saying F the customers because they don’t want to pay the overtime. Fed Ex management sucks. I will do everything I can not to use them in the future. So if amazon or Walmart is using them I will not order that product

 – About 1 Month ago.

Having a package delivered that I have to sign for. Fed Ex keeps slipping the day, and has no idea when it will be delivered. Guess I’ll just sit in my house for the next week..waiting. Can’t...

Having a package delivered that I have to sign for. Fed Ex keeps slipping the day, and has no idea when it will be delivered. Guess I’ll just sit in my house for the next week..waiting. Can’t stand Fed Ex

 – About 1 Month ago.

They've been delivering to my house for over a year now suddenly they can't find my address! My delivery arrived days ago and every day it's out for delivery and they can't find my...

They've been delivering to my house for over a year now suddenly they can't find my address! My delivery arrived days ago and every day it's out for delivery and they can't find my address. No excuses this is ridiculous get a GPS for your drivers.

 – About 1 Month ago.

> FedEx is the biggest PIECE OF SHIT(!!)courier!!WHY DO YOU STILL USE THEM??, I bet my box will be all beat up parts missing again, I decided to give you guys another shot & WAS GOING SOOO WELL, then...

> FedEx is the biggest PIECE OF SHIT(!!)courier!!WHY DO YOU STILL USE THEM??, I bet my box will be all beat up parts missing again, I decided to give you guys another shot & WAS GOING SOOO WELL, then here we go again incompetent fedex make every excuse in the book why they cannot do their job, pick another reason...guess it will be the snow is melting, it's too sunny out; uhH! DELIVERY EXCEPTION... f%@kin lazy asses. 3 days later no scheduled delivery. Call 1800outsourcefedex (well apple too) yes its avail for pickup, get to fedex, they literally start laughing & try to see where 70lb package is, its still on a trailer (Whatever tha f%@k that means); just CONTINUED LIES. Trump needs to shut this shitshow DOWN; Exactly like someone put DedEX.

 – About 1 Month ago.

I was having flowers delivered to a school to surprise someone they were supposed to get there Thursday. Fed ex delayed the shipment until Friday. Then on Friday around 2pm I got a notification that...

I was having flowers delivered to a school to surprise someone they were supposed to get there Thursday. Fed ex delayed the shipment until Friday. Then on Friday around 2pm I got a notification that it got changed to Monday because of the weather? The weather was sunny and clear so it was a bunch of bull. And of course Monday no one was going to be at the school because it was winter break. So I called fedex to complain and the guy told me the same thing I had told him about the shipment being delayed and then rudley asked me so what do you want me to do about it? I will never ship through them again if I can help it

 – About 1 Month ago.

Tell me how I just ordered a phone for my GF for Christmas, and of course they shipped with FEDEX the worst shipper ever! Well anyways I pay for the Saturday priority overnight shipping to receive it...

Tell me how I just ordered a phone for my GF for Christmas, and of course they shipped with FEDEX the worst shipper ever! Well anyways I pay for the Saturday priority overnight shipping to receive it by 12pm Saturday, just for these clowns to not even attempt to deliver my package, I called and the first time (an hour after 12) I was told yeah your package is late but it’s the holidays it’ll be there by 8pm. Then at 5:48pm it’s back at the destination facility. I call again, and the lady tells me the driver ran out of time, and they will deliver Monday. I ask why pay for a service that you won’t even provide, an I get a response of it’s the holidays. I’m sorry didn’t realize this was the first year you delivered during the holiday season!! I should’ve received my package I paid to ensure it would arrive by 12, and to top it off they refused to refund shipping charges that I payed. I really hate Fedex literal garbage company!!!

 – About 1 Month ago.

My family literally does all our shopping online, who can't manage to get a package here on time, ever. FEDEX...

My family literally does all our shopping online, who can't manage to get a package here on time, ever. FEDEX

 – About 1 Month ago.

Dang, my DH just informed me our gift to my father hasn't arrived yet either. That was ordered on the 6th of December. Just looked up the tracking and it's been pushed to December 24th. ...

Dang, my DH just informed me our gift to my father hasn't arrived yet either. That was ordered on the 6th of December. Just looked up the tracking and it's been pushed to December 24th. That's now 2 gifts that probably won't make it. My DIL said she's waiting for 3 packages, too. That's 5 gifts in 2 families. How many more people are out there waiting...waiting...waiting? The big question is...will FedEx learn anything from their lack of being prepared? Probably not.

 – About 1 Month ago.

Fed Ex indeed sucks

Package arrived at local facility 2 PM Dec 18. Sat there for 38 hours before put on truck for delivery.

No delivery Friday “Local service Exception. No...

Fed Ex indeed sucks

Package arrived at local facility 2 PM Dec 18. Sat there for 38 hours before put on truck for delivery.

No delivery Friday “Local service Exception. No delivery attempted”

Same thing today, Saturday. Sat on hold for 47 minutes trying to find package.

No explanation, no nothing. Amazon was right to drop this crappy company.

 – About 1 Month ago.

I complained about 1 delivery earlier tonight however I have 2 more items that show they are on truck to be delivered to my house today. Same thing showed yesterday when I checked and they didn't...

I complained about 1 delivery earlier tonight however I have 2 more items that show they are on truck to be delivered to my house today. Same thing showed yesterday when I checked and they didn't arrive. The 2 that are supposedly on the truck for delivery are from Home Depot. I realize this isn't their fault, it's FedEx's. It's almost 9pm so I doubt anything will be delivered and now I can't be sure I'll ever receive them! I WILL NEVER again order from Home Depot, Kohls and any other retailer/seller who uses FedEx!

 – About 1 Month ago.

Yeah FedEx sucks I was promised a delivery by close of the day on Wednesday I didn’t get it I called back Thursday they said the shipper never shipped it I have the tracking number so I called them...

Yeah FedEx sucks I was promised a delivery by close of the day on Wednesday I didn’t get it I called back Thursday they said the shipper never shipped it I have the tracking number so I called them back it’s a big bunch of bullshit Fed ex sucks no wonder Amazon kick them to the curb I still don’t know where my packages and it was promised it would be here by 8 o’clock this evening and I still don’t have my package they said the shipper never shipped it which is a lie they did ship it on 10 December I’m still waiting again no wonder FedEx and Amazon have parted ways fed ex sucks ass

 – About 1 Month ago.

Absolute garbage. Bought shoes from Adidas a week ago and sadly FedEx was the only shipping option. They have been at my local FedEx building for the past 4 damn days and three times I've gotten...

Absolute garbage. Bought shoes from Adidas a week ago and sadly FedEx was the only shipping option. They have been at my local FedEx building for the past 4 damn days and three times I've gotten "delivery exception no attempt made." f%@k outta here you bums. They can just make exceptions whenever they feel like gtfo.

 – About 1 Month ago.

FedX tracking showed my package was on the truck 7 times yet failed to deliver. The shipper was less than 30 minutes away from my address. The tracking report was because of weather on two occasions...

FedX tracking showed my package was on the truck 7 times yet failed to deliver. The shipper was less than 30 minutes away from my address. The tracking report was because of weather on two occasions yet their own trucks delivered packages to my house the same days.

Bottom line is FedX local delivery and logistics is very broken. Even USPS is more efficient. Amazon is setting the bar and is going to take FedX customer base away in no time.

If my only option from an E Commerce supplier is FedX, I shop somewhere else and avoid the shipping disappointment.

I was a longtime FedX stockholder....sold it all...bought Amazon

 – About 1 Month ago.

Well, after 9 days of holding my package hostage it finally made it onto a truck. Then it drove all day long around Jacksonville...never making it to me. Now the notification says "the next...

Well, after 9 days of holding my package hostage it finally made it onto a truck. Then it drove all day long around Jacksonville...never making it to me. Now the notification says "the next business day", which will be Monday.

My purchase is from Walmart, but drop shipped from the manufacturer. I will be making it known to Walmart I will not order anything else from them that requires shipping. If it can't be picked at the store they can keep their merchandise. It's time they drop FedEx and find someone dependable.

 – About 1 Month ago.

Never, ever, ever, ever everrr, will I use FedEx again. Worst customer service. Been sitting home all day for 3 days for my package and it still hasn't been delivered. ...

Never, ever, ever, ever everrr, will I use FedEx again. Worst customer service. Been sitting home all day for 3 days for my package and it still hasn't been delivered.

 – About 1 Month ago.

Package shows it arrived at my local facility on Dec. 17 (4 days ago) and has yet to be sent out for delivery. It's a gift for my son who's in the Air Force and he will be visiting me on...

Package shows it arrived at my local facility on Dec. 17 (4 days ago) and has yet to be sent out for delivery. It's a gift for my son who's in the Air Force and he will be visiting me on Christmas Day. If the package does not arrive in time I will make sure to never buy from a retailer who uses FedEx.

 – About 1 Month ago.

Yup. Fedex really sucks. My package is a fedex 2 day, while it has been 5 days now. I went to the delivery center to try to pick it up. IT HAS NOT BEEN SORTED!
Why you told me it can be done in...

Yup. Fedex really sucks. My package is a fedex 2 day, while it has been 5 days now. I went to the delivery center to try to pick it up. IT HAS NOT BEEN SORTED!
Why you told me it can be done in 2 days and charge me the money?
Amazon should just abandon this shitty company and it will die.

 – About 1 Month ago.

Sarasota Florida here. Same issue with fed ex. If I could have chosen my own ground service, I would have my Xmas gifts by now. Everyday they change the delivery date. Now one package indicates given...

Sarasota Florida here. Same issue with fed ex. If I could have chosen my own ground service, I would have my Xmas gifts by now. Everyday they change the delivery date. Now one package indicates given to third party with no delivery date. Other package guesstimated 12/24. I won't see these until after Christmas or next year. Fed ex you suck! Get your shit together! Would not recommend you to anyone.

 – About 1 Month ago.

I will not purchase any goods anymore online from anyone shipping FedEx. If I see a FedEx tracking number I will definitely call to cancel my order. Not worth waiting for my package that's been...

I will not purchase any goods anymore online from anyone shipping FedEx. If I see a FedEx tracking number I will definitely call to cancel my order. Not worth waiting for my package that's been out for delivery since days ago. What the hey!

 – About 1 Month ago.

If I were a stock holder of FedEx stock I would have a vote of NO CONFIDENCE in the management . I have never been so frustrated in attempting to get a straight answer about where my package is. It...

If I were a stock holder of FedEx stock I would have a vote of NO CONFIDENCE in the management . I have never been so frustrated in attempting to get a straight answer about where my package is. It was on a truck for delivery Thursday and because of a weather delay no delivery attempt was made. We had no weather problem. Friday the tracking says it will be delivered by end of day , NO DELIVERY. Fridays excuse was high volume and the weather, again NO DELIVERY. Called today{Saturday} the excuse is weather and high volume, NO DELIVERY. Im assuming at this point FedEx has lost my package. I am a small business owner and have merchandise that customers are waiting for....FedEx you can bet that I am blaming you and thanks for the loss of income. I will think long and hard before doing business with suppliers that ship with FedEx.
FedEx thanks for nothing.

 – About 1 Month ago.

We was suppose to get a pc a week ago. Still no damn pc. We need UPS so drive by FedEx or some shit...

We was suppose to get a pc a week ago. Still no damn pc. We need UPS so drive by FedEx or some shit

 – About 1 Month ago.

What’s changed with theses idiots. They come to your door just to scan you house and leave and then put your package back in their truck !...

What’s changed with theses idiots. They come to your door just to scan you house and leave and then put your package back in their truck !

 – About 1 Month ago.

Original delivery date per FedEx tracking was Thursday 12/19 missed class to be here when it arrived. No delivery, delivery date updated to pending. Next day tracking stated delivery on Friday...

Original delivery date per FedEx tracking was Thursday 12/19 missed class to be here when it arrived. No delivery, delivery date updated to pending. Next day tracking stated delivery on Friday 12/20......missed class again for no delivery, status updated to pending. Saturday 12/21 status delivery today by end of day. Looked at transit history, this is a large package ground transport by the way, package traveled from NM to Phoenix. You have to go through Tucson to get to Phoenix, I live in Tucson. Then package traveled from Phoenix to Tucson. Really???? WTF did you really drive right through Tucson to Phoenix with a package destined for Tucson just to drive it back here? It is 1pm and still waiting delivery.

 – About 1 Month ago.

SEEMS LIKE EVERYBODY ALL OVER THE COUNTRY IS HAVING THE SAME PROBLEM WITH FEDEX!!THEY HAE PROVEN THEY ARE TOTALLLY INCOMPETENT! I WILL NEVER USE THEM AGAIN!!! JUST MY PACKAGE IS EVENTUALLY DELIVERED...

SEEMS LIKE EVERYBODY ALL OVER THE COUNTRY IS HAVING THE SAME PROBLEM WITH FEDEX!!THEY HAE PROVEN THEY ARE TOTALLLY INCOMPETENT! I WILL NEVER USE THEM AGAIN!!! JUST MY PACKAGE IS EVENTUALLY DELIVERED

 – About 1 Month ago.

Day number three, Fed Ex are such liars....if they would just say “hey it’s gonna be 3 or 4 days, so don’t sit home all day waiting on us”, we will tell you when it’s “really” gonna be...

Day number three, Fed Ex are such liars....if they would just say “hey it’s gonna be 3 or 4 days, so don’t sit home all day waiting on us”, we will tell you when it’s “really” gonna be delivered, I’d give them 5 stars. But after this experience, I will never purchase from anyone who uses. Fed Ex only....

 – About 1 Month ago.

Nobody picked up my package, and the status shows 'picked up', WTF!...

Nobody picked up my package, and the status shows 'picked up', WTF!

 – About 1 Month ago.

Ordered some items back at the beginning of December, tracking notice said it was the dreaded "Out for delivery" on Dec. 12th. Still nothing by the morning of the 17th, when I needed one of...

Ordered some items back at the beginning of December, tracking notice said it was the dreaded "Out for delivery" on Dec. 12th. Still nothing by the morning of the 17th, when I needed one of the items in the shipment for a gift exchange I was attending that morning. Tracking update that evening was the further dreaded "delivery exception." It was delivered the next night, on the 18th, at 8:49 PM, and was left in my driveway, right outside my unlocked porch door, which the postal service and UPS has no problem opening and placing packages inside. That's been an issue for years with FedEx here, they always leave my deliveries outside in the middle of the driveway in all weather, despite the enclosed, unlocked porch.

Next adventure still underway with FedUp, er, FedEx, is a cousin purchased some holiday food thing to send me for Christmas, supposedly marked "Perishable -- use or freeze immediately" yet FedEx has no idea where it is. Tracking says "out for delivery" and "delivery exception" for various days this past week. Cousin has been trying to work with the vendor and FedEx, vendor says they're trying to look into it as well. Cousin got through to FedEx (finally) and was given some song and dance about the weather (not unlike many others posting here), and while, yes, this is Buffalo, NY, we haven't had any famous (or infamous) Buffalo snow storms this week.

Then the third experience with FedEx, a few weeks back I ordered a new laptop, which surprisingly came in a timely fashion and was delivered successfully by FedEx when they said it would. That was back on the 9th when it arrived. This morning (21st) I get an email from the vendor saying that the laptop has shipped at midnight yesterday, here's your tracking number. Huh? Thinking the vendor messed up and was sending me a second laptop, I clicked on the tracking # and it tells me the item was delivered on the 9th, which it was. Something tells me that the FedEx system must have just now updated the vendor's information.

I am telling everyone I can to stay well away from FedEx and will never order anything from a vendor who uses them exclusively.

 – About 1 Month ago.

Just like everyone else on this site, I am very frustrated with FedEx. When did they get so bad that they make me wish my stuff was in the mail? I have a package that was supposed to be here on...

Just like everyone else on this site, I am very frustrated with FedEx. When did they get so bad that they make me wish my stuff was in the mail? I have a package that was supposed to be here on Thursday, then Friday, now today. Their excuse is bad weather. It's in the 40s, sunny, dry. Are they waiting for spring? If they would just be honest about delivery dates it would help a lot. What good is it to put an early date that they can't meet? And so every day we are watching to get it before porch pirates do. What a joke. FedEx really does suck.

 – About 1 Month ago.

Delivers signature required packages with driver signing as signatory. Tell me that's not a joke. Hate this company. Totally unreliable and unaccountable....

Delivers signature required packages with driver signing as signatory. Tell me that's not a joke. Hate this company. Totally unreliable and unaccountable.

 – About 1 Month ago.

They just take the packages for a ride for 3 to 4 days. My package was out for delivery 3 days ago. Here it is Saturday and tracking says to be delivered on Monday now. What a joke. Need to hire real...

They just take the packages for a ride for 3 to 4 days. My package was out for delivery 3 days ago. Here it is Saturday and tracking says to be delivered on Monday now. What a joke. Need to hire real drivers, not these contracted out drivers.

 – About 1 Month ago.

Hope I never see DeadX again. My package has been about 50 miles away for a full week with no attempts to deliver. Everyday same deal "on Fedex truck for delivery". It's going to cost...

Hope I never see DeadX again. My package has been about 50 miles away for a full week with no attempts to deliver. Everyday same deal "on Fedex truck for delivery". It's going to cost someone money as I am planning to return $800 item for refund and seller has to pay shipping both ways per our contract

 – About 1 Month ago.

Ordered new phone with next day delivery.Tracking says delivery by 4:30 PM. Stayed home all day waiting for delivery and nobody came. Checked tracking update at 6:00 PM and it says package delivered...

Ordered new phone with next day delivery.Tracking says delivery by 4:30 PM. Stayed home all day waiting for delivery and nobody came. Checked tracking update at 6:00 PM and it says package delivered and signed for at 10:30 AM by someone I’ve never heard of. Called FedExcuse and got run around and stupidity. Called vendor and explained what FedExcuse had done and they started a claim for lost/stolen phone. At 8:45 PM, a knock on the door, yep, it’s FedExcuse delivery man with the phone and an apology for being late. Told him that tracking showed the package delivered at 10:30 to another state and he had no explanation. Called the new service provider to cancel the lost/stolen claim. Provider said, No big deal, it hadn’t been escalated yet and everything was good to go. Activated the phone and moved on with life until the next day when service was cancelled and money was refunded. It is going to be at least another week until this gets straightened out so no phone service for the holidays. Thanks FedExcuse for screwing up again.