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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 15,737 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 6 hours ago.

Tracking my package revealed my package wasn't delivered due to being damaged in Lewisberry, PA.
That's the only status I've been able to receive even after signing up for updates....

Tracking my package revealed my package wasn't delivered due to being damaged in Lewisberry, PA.
That's the only status I've been able to receive even after signing up for updates. What the hell happened to my 6 x 4 x 4 well taped package going from Virginia to PA???? Customer Service is no help. I don't understand why no one is repackaging my items and sending it on it's way to be delivered. I paid for a service that I haven't received. I believe this company should be sued because this happens all too often. Please advise.

 – About 10 hours ago.

I used to have good luck with FedEx but lately I can accurately assume it's going to be an extra 2-7 days from the delivery date. Pretty sad when USPS is better. I've ordered a bunch of stuff...

I used to have good luck with FedEx but lately I can accurately assume it's going to be an extra 2-7 days from the delivery date. Pretty sad when USPS is better. I've ordered a bunch of stuff lately and it's all coming FedEx and it's driving me crazy.

 – About 1 Day ago.

My package was scheduled to be delivered Monday. Then the delivery date changed to Tuesday. Then it changed to Wednesday. Now my delivery date is 'pending'. My package has been 'in...

My package was scheduled to be delivered Monday. Then the delivery date changed to Tuesday. Then it changed to Wednesday. Now my delivery date is 'pending'. My package has been 'in transition' from Concord, NC for the last 36 hours. Concord is roughly 4 hours from my city. There is absolutely no reason why it should take over 36 f%@king hours to drive 4 hours????????????????????????

 – About 1 Day ago.

Package shipping from New Jersey to Connecticut business. First attempted delivery before business hours. Second attempted delivery was on a day we are closed. Third attempted delivery was before...

Package shipping from New Jersey to Connecticut business. First attempted delivery before business hours. Second attempted delivery was on a day we are closed. Third attempted delivery was before business hours. Business hours are clearly marked on the sign on the front door. Called customer service every day the package was not delivered and every day I was told the issue would be taken care of for the following day. The package arrived today back to the shipper today. Do the delivery people not know how to tell time, can they not read, do they lack common sense, or all the above?

 – About 1 Day ago.

FedEx once again delivered to wrong house said it was delivered..not to my house..was told to go around to neighbors house and look..f%@k you FedEx hire people who have a brain... assholes!...

FedEx once again delivered to wrong house said it was delivered..not to my house..was told to go around to neighbors house and look..f%@k you FedEx hire people who have a brain... assholes!

 – About 3 days ago.

Anytime there is an issue with goods being shipped to me, 99% of the time it is FedEx being used as the "carrier". I have had fewer problems and at times, faster shipping times, with packages...

Anytime there is an issue with goods being shipped to me, 99% of the time it is FedEx being used as the "carrier". I have had fewer problems and at times, faster shipping times, with packages coming from overseas. I don't understand how they can possibly be considered one of the top carriers these days. Delivery date has changed 4 times on the latest package. Step it up, FedEx! Maybe you were good 15 years ago, but you are outdated, waaaay past your expiration. Time to turn it over to a company that cares about it's customers.

 – About 3 days ago.

They are horrible! I have started making everyone I purchase from online note my account NO FEDEX SHIPPING. If everyone will do this, sooner or later they won't have anything to deliver. Too many...

They are horrible! I have started making everyone I purchase from online note my account NO FEDEX SHIPPING. If everyone will do this, sooner or later they won't have anything to deliver. Too many choices to use Fedex.

 – About 3 days ago.

Not a fan of FedEx. Once tracking said a package was delivered, but I have a motion capture camera and there was no delivery. When I presented that to them the driver changed their story and the...

Not a fan of FedEx. Once tracking said a package was delivered, but I have a motion capture camera and there was no delivery. When I presented that to them the driver changed their story and the package was declared lost. I had the package redelivered, but ask the company to send any way but FedEx. It was sent USPS and I got it no problem.

 – About 5 days ago.

Nike shoes stuck in Memphis TN for 3 weeks now ???? Nike should stop using FEDEx. Cant even give you answer where is my package!...

Nike shoes stuck in Memphis TN for 3 weeks now ???? Nike should stop using FEDEx. Cant even give you answer where is my package!

 – About 5 days ago.

2 months in memphis and it seem they lost my shipment sadly .... gave the team lots info and pictures and still nothing =/...

2 months in memphis and it seem they lost my shipment sadly .... gave the team lots info and pictures and still nothing =/

 – About 5 days ago.

My package has been "pending" for 4 weeks. Enough said. Ridiculous...

My package has been "pending" for 4 weeks. Enough said. Ridiculous

 – About 5 days ago.

Fedex SUCKS!!!!!!!! I REALLY WISH THE DRIVERS,MANAGERS,AND EVERY SINGLE PERSON WHO WORKS IN THE CORPORATE OFFICE WOULD GET PRISON TIME!!!!!!!!! They are absolute scum of the universe!!!! Every single...

Fedex SUCKS!!!!!!!! I REALLY WISH THE DRIVERS,MANAGERS,AND EVERY SINGLE PERSON WHO WORKS IN THE CORPORATE OFFICE WOULD GET PRISON TIME!!!!!!!!! They are absolute scum of the universe!!!! Every single package they delivered is gone !! Insane!! I have called the company's of whatever i ordered from bass pro,cabelas, Victoria secret, food distributors, and etc. They have resent items 2 and 3 times. They say they are delivered but just gone!!!!! They are lying scumbags!!!!!! UPS,POSTAL SERVICE NEVER HAVE ANY PROBLEMS.
ONLY FEDEX!!!!! THEY HAVE LOST OVER 200 PACKAGES OF MINE IN THE LAST 6 YEARS!!!!!!! THEY HAVE THE NERVE TO TELL YOU IT WAS DELIVERED BUT NO WHERE ON SIGHT ,EVER!!!! UPS ALWAYS GETS IT RITE and so does the postal service. They have actually already thrown my packages in the woods 1/2 mile from my home!!!! My son and I found them while fishing the pond!!!! Or delivered them to the neighbors 1/4 mile up the road!!!!!!!! They deserve to go out of business and then go to PRISON!!!!!!!

 – About 5 days ago.

Just a reminder that Fedex SUCKS ...

Just a reminder that Fedex SUCKS

 – About 5 days ago.

FedEx SUCKS!!!!! Not only does FedEx CONSISTENTLY FAIL to deliver packages on time, but they LOVE LOVE LOVE to say they "attempted delivery" when you know damn good and well that they never...

FedEx SUCKS!!!!! Not only does FedEx CONSISTENTLY FAIL to deliver packages on time, but they LOVE LOVE LOVE to say they "attempted delivery" when you know damn good and well that they never even came anywhere near your property because you were home all damn day waiting for them! Complete f%@kers!!! I just wish more companies would stop doing business with them (by shipping products to consumers with ANY OTHER delivery company).

 – About 6 days ago.

Had 3 packages shipped from Indiana. All 3 arrived into my city. Only 2 made it on the truck for the required Friday delivery. Direct signature required so I had to take a day off from work. Called...

Had 3 packages shipped from Indiana. All 3 arrived into my city. Only 2 made it on the truck for the required Friday delivery. Direct signature required so I had to take a day off from work. Called and was assured that the 3rd package would be delivered that day. Well it did not happen. I questioned the driver who stated he was working the next day Saturday and he would be delivering it for sure. I get up and track the shipment only to find out that it would not be delivered until Monday 3 days later. Can't afford to take another day off. FEDEX simple does not care about you as a customer. I have had this problem over and over with them. I will ask how my purchase will be shipped in the future. If they say FEDEX I will shop someone else that uses a different carrier.

 – About 1 Week ago.

Had a package sit for four days. It was allegedly delivered today. It wasn’t. Called the 800 number. They told me to file a complaint with the shipper. They delivered the package to the wrong house....

Had a package sit for four days. It was allegedly delivered today. It wasn’t. Called the 800 number. They told me to file a complaint with the shipper. They delivered the package to the wrong house. Do they take photos of their deliveries like Amazon? Oh hell no. Their drivers do not follow traffic laws at all. Hate FedEx.

 – About 1 Week ago.

I have a pkg sitting in Wi for 7 days now. Hasn’t moved. Great company. I will ask from now on how my purchase is being shipped. If it’s Fedx I will cancel my order...

I have a pkg sitting in Wi for 7 days now. Hasn’t moved. Great company. I will ask from now on how my purchase is being shipped. If it’s Fedx I will cancel my order

 – About 1 Week ago.

Their website is f%@king awful, cant even process simple print jobs. Don't even get started on the shitty customer service, I'm pretty sure all they do is keep passing you around until you...

Their website is f%@king awful, cant even process simple print jobs. Don't even get started on the shitty customer service, I'm pretty sure all they do is keep passing you around until you give up and quit

 – About 1 Week ago.

My package made it from New York to Tennessee. It suddenly vanished. I called FedEx and they told me to call the person who shipped it that they couldn't help me at all. What good will...

My package made it from New York to Tennessee. It suddenly vanished. I called FedEx and they told me to call the person who shipped it that they couldn't help me at all. What good will it do me to talk to the person who shipped it? They didn't drive to Tennessee from New York and steal it back off the truck?????

 – About 1 Week ago.

I Used A Drop-off Box 3 Days Ago On The 17th At 2:30 It Said Pick-up 4:30 Everyday I Still Have Not Been Able To Track My Package, Does Not Show Up, (Fed-Ex Sucks) You Cant Talk To A Real Person,...

I Used A Drop-off Box 3 Days Ago On The 17th At 2:30 It Said Pick-up 4:30 Everyday I Still Have Not Been Able To Track My Package, Does Not Show Up, (Fed-Ex Sucks) You Cant Talk To A Real Person, Just A Machine

 – About 1 Week ago.

Once again, my scheduled delivery went from “today by 10 pm” to “pending”. I should have known. It was in N. Dakota and they said it’d be in SF before the end of the day.
I cringe...

Once again, my scheduled delivery went from “today by 10 pm” to “pending”. I should have known. It was in N. Dakota and they said it’d be in SF before the end of the day.
I cringe every time I see the online shop chose FedEx. I’ll never use them willingly.

 – About 1 Week ago.

They don't deliver your packages. They make you pick them up....

They don't deliver your packages. They make you pick them up.

 – About 1 Week ago.

FedEx is complete garbage. All they do is constantly f%@k up deliveries. Ordered 4 items from the same location, they all arrived at the FedEx station at the same time. Three of the four were...

FedEx is complete garbage. All they do is constantly f%@k up deliveries. Ordered 4 items from the same location, they all arrived at the FedEx station at the same time. Three of the four were delivered today. Somehow the fourth one which was at the same place just checked in at the Georgia station (wtf) and now the delivery date changed by two more days. Can they get anything right.

 – About 1 Week ago.

They keep claiming that they attempted a delivery and no one was home yet I was home all day and the truck never came to my home. Now I have to call and demand they come the next day because I am not...

They keep claiming that they attempted a delivery and no one was home yet I was home all day and the truck never came to my home. Now I have to call and demand they come the next day because I am not driving 40 minutes to their stupid center to pick my shit up that THEY failed to deliver. I swear if this doesn’t come tomorrow…

 – About 1 Week ago.

Ordered a weed trimmer and chainsaw from Home Depot. Weed trimmer is being delivered by FedEx while the chainsaw is being delivered by UPS. The weed trimmer was supposed to be delivered yesterday....

Ordered a weed trimmer and chainsaw from Home Depot. Weed trimmer is being delivered by FedEx while the chainsaw is being delivered by UPS. The weed trimmer was supposed to be delivered yesterday. There was some nonsense in the tracking information that my address could not be found and that it would be delivered today. Well, I had my doubts when it got to be 7pm and it still had not arrived. At 7:17pm the tracking information was updated to say that an attempt to deliver was made. Interesting, I was eating dinner in my living room (I have security cameras everywhere and a German Shepherd that alerts when anything comes up the driveway) - none of these witnessed or alerted that anything entered my property. The very inept customer service lady apologized and kept saying give us another chance. It WILL be delivered tomorrow, she guaranteed. I stated that my confidence did not match her's because there had already been two attempts with unexplainable reasons for it not being delivered. Sure, FedEx provided reasons, but they have delivered to my address several times before. Why are they unable to find me now? Why was a delivery "attempted?" It doesn't require a signature or a person of a certain age to accept delivery. In addition, according to Google, FedEx doesn't lose many packages and does an exceptional job of delivering items. Percentages are given to support these claims, I'm just not convinced that they are accurate. I have had no problems with UPS. I've had multiple issues with FedEx. My personal experience disagrees with the stats posted. I also wonder why Home Depot used FedEx for part of the order, and UPS for the second part. What I do know is that I have had issues with FedEx and their customer service is terrible.

 – About 1 Week ago.

Shipment from California to California. Pretty simple....
Scheduled to be delivered today. Was 100 miles away yesterday according to the tracking info.
Now, it's in Utah.....

Shipment from California to California. Pretty simple....
Scheduled to be delivered today. Was 100 miles away yesterday according to the tracking info.
Now, it's in Utah.....

Tracking still says it's on time and set for delivery today.

Ridiculous....

 – About 1 Week ago.

One of the worst things about fedex is the website --nothing is explained clearly and the so-called "chat" involves chatting with a robot with a very limited grasp of human language.. Try...

One of the worst things about fedex is the website --nothing is explained clearly and the so-called "chat" involves chatting with a robot with a very limited grasp of human language.. Try calling customer service if you like responding to automated voices. If you don;t have a corporate account Fedex does not want your business. USPS is more reliable (they don't throw things in the bushes in front of your house), and the staff at my local post office are friendly and explain stuff. If you are a human being, AVOID Fedex.

 – About 1 Week ago.

Why does Walmart use Fedex to ship? Soon they’ll realize how many customer complaints they get with Fedex and stop using it altogether. Fedex is a dogshit company. I ordered something last Tuesday,...

Why does Walmart use Fedex to ship? Soon they’ll realize how many customer complaints they get with Fedex and stop using it altogether. Fedex is a dogshit company. I ordered something last Tuesday, delivery date was Monday, didn’t get the package of course, now it’s delayed and Walmart is telling me the delivery window is from Monday-Thursday. Why didn’t you guts just tell me the delivery date was on Thursday? Why did you give me false hope? Like I don’t understand why Fedex even gives an early expected delivery date at all when they clearly can’t come through with it. This is what loses customer’s trust and makes them not want to use your shitty service ever again.

 – About 1 Week ago.

FedEx has for the 4th time "lost" a delivery containing a $200 visa vanilla gift card (already activated upon shipping by Walmart)! For the last week day after day i have been assured it would...

FedEx has for the 4th time "lost" a delivery containing a $200 visa vanilla gift card (already activated upon shipping by Walmart)! For the last week day after day i have been assured it would arrive the following day... Well today they tell me it's lost and i should contact the shipper... I asked what i need to do to open an investigation or something because obviously someone is stealing these visa gift cards! Everything else makes it here except for this particular item... The idiot i spoke to said there is no other department i can speak to and that she is the highest supervisor in the company that she answers to nobody and would only say her name is Krissy and she is the supervisor of domestics... There has to be something that i can do so they don't get away with this! When i brought up the fact that this same thing has happened 3 times already before this time she said i should contact the shipper because there's nothing she or anyone else can do to help me

 – About 1 Week ago.

wow. I was already wondering how their website could be so bad for just printing but now I'm trying to get a package delivered and, just wow. How is this a bajillion dollar company? You can't...

wow. I was already wondering how their website could be so bad for just printing but now I'm trying to get a package delivered and, just wow. How is this a bajillion dollar company? You can't speak to a human unless you call one of their stores and ask to be connected directly to a human at customer service. My package is missing since May 2 - two weeks - and just today, suddenly it can't be held at a service center. And their tracking department is already closed and it's barely 5:30pm. I love that this website exists.

 – About 2 weeks ago.

I have not had a FedEx delivery when they said it would be delivered in 2-years. They change delivery dates on every shipment sending or receiving. They deliver to the wrong address 50% of the time,...

I have not had a FedEx delivery when they said it would be delivered in 2-years. They change delivery dates on every shipment sending or receiving. They deliver to the wrong address 50% of the time, or have to go back to where they delivered it, pick it up and redeliver. Some of their drivers can not read a plain and legible address. I guess they don't test their drivers.
If it's wrong in the delivery business FedEx can do it, it is the world wide reference on how to not do it.

 – About 2 weeks ago.

Everytime I have fed ex as a carrier, it never ends up in my door. I always have to pick it up. They lie and say delivery was attempted but no one was home. Never fails. This is a full of crock....

Everytime I have fed ex as a carrier, it never ends up in my door. I always have to pick it up. They lie and say delivery was attempted but no one was home. Never fails. This is a full of crock. Either thy have some lazy ass drivers or their service is that incompetent.

 – About 2 weeks ago.

Absolutely f*cl Bloo Logistics (FedEx contractor) in Fremont/Newark CA. So far this year they've lost 6 packages (one irreplaceable) and their shitty driver (most of their drivers are terrible)...

Absolutely f*cl Bloo Logistics (FedEx contractor) in Fremont/Newark CA. So far this year they've lost 6 packages (one irreplaceable) and their shitty driver (most of their drivers are terrible) crashed into our forklift which was parked in a parking stall!

 – About 2 weeks ago.

Ordered a bed that was "guaranteed delivery by end of the day today". So naturally I disassembled my old frame, assembled the new one, and moved the mattress out of my room in preparation of...

Ordered a bed that was "guaranteed delivery by end of the day today". So naturally I disassembled my old frame, assembled the new one, and moved the mattress out of my room in preparation of the bed. Come 8pm, no bed and fedex updates with "DELAYED". Now I get to sleep on the floor, or spend another hour moving my bed around. Thanks guys!

 – About 2 weeks ago.

I would be so happy if they went out of business. What’s a shit company. Literally every single thing that’s unfortunately shipped through them is late. Just don’t put an expected date on there...

I would be so happy if they went out of business. What’s a shit company. Literally every single thing that’s unfortunately shipped through them is late. Just don’t put an expected date on there at all. They can figure it out until it gets to Hermiston or Portland and then gets f%@ked up every time. No wonder they don’t trust their citizens to pump their own gas. Bunch of mouth breathers.

 – About 2 weeks ago.

TO MAD TO VENT JUST GOT 2 WORDS. FEDEX SUCKS!!!!!...

TO MAD TO VENT JUST GOT 2 WORDS. FEDEX SUCKS!!!!!

 – About 2 weeks ago.

Fed Ex sucks. On-line retailers rely on Fed Ex to help them live up to a promise of next day delivery. Yet, they can't do it. Multiple times I've been told I can get next day delivery. And...

Fed Ex sucks. On-line retailers rely on Fed Ex to help them live up to a promise of next day delivery. Yet, they can't do it. Multiple times I've been told I can get next day delivery. And then, its delayed a day and then another day and so on. I live in the greater Cincinnati area too. Fed Ex is everywhere. This should not be happening.

 – About 2 weeks ago.

Here in Seattle - FedEx drivers continue to leave packages in areas OTHER than my actual front door/porch area. There are maybe 6 steps to walk up to get to my front porch where packages are out of...

Here in Seattle - FedEx drivers continue to leave packages in areas OTHER than my actual front door/porch area. There are maybe 6 steps to walk up to get to my front porch where packages are out of sight from the street and porch pirates AND actually visible to me when I look for them. They continue to leave items in the empty driveway - it's like, how hard can it be to walk up the steps and ensure that my packages are 1) safe until I can get to them and 2) not left out in the rain?

I'll grant you I'm already a HUGE Amazon fan because they really treat packages well, take photos of the place they put them and you get a notification when within mins of delivery. I try to buy every product I can via Amazon to get this level of service.

After today, with yet another lazy FedEx driver delivering a package with zero thought of the package being safe, it only makes me want to buy anything I possibly can through Amazon even more...in fact, FedEx, who I grew up with as being an excellent, prime package, delivery option and revolutionary in its day has become something I avoid and even second guess buying items from vendors who use FedEx. @FedEx leadership team...get it together!

For the record, I have zero affiliation with Amazon other than being a customer.

 – About 2 weeks ago.

Again today, every time something is being delivered to me via Fed Ex always get wrong addy/apt number, will retry and it has yet to be the wrong address and I have to see a driver try and find my...

Again today, every time something is being delivered to me via Fed Ex always get wrong addy/apt number, will retry and it has yet to be the wrong address and I have to see a driver try and find my addy. Fed ex is cancer

 – About 2 weeks ago.

Like many others having the same issues with fed up they f%@king suck.
I cringe every time I see someone has shipped something to me with fed x...

Like many others having the same issues with fed up they f%@king suck.
I cringe every time I see someone has shipped something to me with fed x

 – About 2 weeks ago.

So…three days, and counting.

An express package that was supposed to be here Tuesday, is still not here. That in itself isn’t as big of an issue as it may seem. However, Every day,...

So…three days, and counting.

An express package that was supposed to be here Tuesday, is still not here. That in itself isn’t as big of an issue as it may seem. However, Every day, since Tuesday, I’ve gotten the update “Customer not available or business closed. Access is controlled by customer.” The problem with this statement is that I work from home. My intercom works. And I’ve made out a point to look out for this project. Ive been calling customer service every day. And every day, I get the same story — that they’ve supposedly contacted the distribution center and the driver will be back tomorrow. Today, they even said they asked the driver to return to my building after I called out the fact that he wasn’t there again. Still, no one showed up.

I waited downstairs this time - with my son - missing his basketball practice for this. I saw about half a dozen UPS trucks pass by. Two FedEx trucks, two DHL, and one USPS. But, not one FedEx truck actually stopped at the building. Still, when I called back, I got the same scripted responses. And even a statement that infuriated me even further - they couldn’t understand why the driver would say he was there, when he wasn’t. So am I lying? Do I have something to win by not accepting a package for which I paid extra to get expedited delivery?

It’s no wonder FedEx is in decline. This level of service is shameful.

 – About 2 weeks ago.

Clearly no idea how to right this ship@ My package made it Houston, then poof!, just nothing. It's a 3 hr drive, but 2 weeks and still no package. How about doing the thing you're paid to do? ...

Clearly no idea how to right this ship@ My package made it Houston, then poof!, just nothing. It's a 3 hr drive, but 2 weeks and still no package. How about doing the thing you're paid to do?

 – About 2 weeks ago.

Delayed again....it is in my state, yesterday you said it was on time. Now it's delayed....f%@k YOU fedex, you are the worst....

Delayed again....it is in my state, yesterday you said it was on time. Now it's delayed....f%@k YOU fedex, you are the worst.

 – About 2 weeks ago.

4 days and my package is still in NC. My last Fedex ground package came to my state, then it went to another state before it finally arrived back in my state 3 days late. Haven't had this many...

4 days and my package is still in NC. My last Fedex ground package came to my state, then it went to another state before it finally arrived back in my state 3 days late. Haven't had this many problems with UPS or USPS so I am no longer shopping with any business that uses Fedex ground. Awful!!

 – About 2 weeks ago.

SIGNATURE REQUIRED!!! Okay fine Fedex, I'll take a day of PTO. Beautiful day to enjoy the weather. Watched you pull up, going in the back, then change my tracking to "Customer not...

SIGNATURE REQUIRED!!! Okay fine Fedex, I'll take a day of PTO. Beautiful day to enjoy the weather. Watched you pull up, going in the back, then change my tracking to "Customer not available"

You're a joke, the company you work for is a joke, f%@k fedex. You have now failed to deliver 3/5 of my packages with you! I hope your business dies!

 – About 2 weeks ago.

"NO SCHEDULED DELIVERY AT THIS TIME" SHOULD REALLY JUST SAY GO f%@k YOURSELF CUSTOMER!!!...

"NO SCHEDULED DELIVERY AT THIS TIME" SHOULD REALLY JUST SAY GO f%@k YOURSELF CUSTOMER!!!

 – About 2 weeks ago.

my phone broke on Sunday so I expedited a new one. why did google have to use fedex to ship?? my mother probably thinks i'm dead since i wasn't been able to contact her on mothers day. f%@ks...

my phone broke on Sunday so I expedited a new one. why did google have to use fedex to ship?? my mother probably thinks i'm dead since i wasn't been able to contact her on mothers day. f%@ks sake. for the last 3+ years 100% of my packages from fedex have been late. sorry excuse of a company..

 – About 2 weeks ago.

I've had a package in Phoenix for 7 days. Seven. It would take me four hours to drive there, pick it up myself, and be back home. The delivery date has been pushed back 4 or 5 times and has...

I've had a package in Phoenix for 7 days. Seven. It would take me four hours to drive there, pick it up myself, and be back home. The delivery date has been pushed back 4 or 5 times and has become a 16 day delivery.

 – About 2 weeks ago.

2 day express never received!!! Lied to for 7 days. Why do they think they can survive. Does a republican oligarch own this company now? Whoever runs this is failing miserably . Btw, I never received...

2 day express never received!!! Lied to for 7 days. Why do they think they can survive. Does a republican oligarch own this company now? Whoever runs this is failing miserably . Btw, I never received the Verizon replacement phone. I had to buy another and told the hub manager in Bellingham Wa that I don’t believe a word he tells me because of 7 days of tracking online lies. WTF is wrong with them?!

 – About 2 weeks ago.

Fedex is always late on deliveries. Half the time they go to the wrong address. I was supposed to receive my package today. They said they attempted delivery but I know it was a lie. First, I have an...

Fedex is always late on deliveries. Half the time they go to the wrong address. I was supposed to receive my package today. They said they attempted delivery but I know it was a lie. First, I have an intercom on my front porch and a unit on the wall outside of my office. Second, I also have 4 very loud dogs that go nuts when someone is on the porch. Third, I have a camera that watches my driveway the road in front of my house, guess what, Fedex never showed up on any of the recorded video. I cringe every time someone says they are using Fedex. They are by far the worst carrier I have ever dealt with, that includes regular shippers like DHL. They cannot be trusted.

 – About 2 weeks ago.

Ordered Friday. Original delivery date, Monday. Then "delayed" until Thursday...no reason given.
Now "delayed" until Friday, still no reason given... Fedex....You have ONE JOB...

Ordered Friday. Original delivery date, Monday. Then "delayed" until Thursday...no reason given.
Now "delayed" until Friday, still no reason given... Fedex....You have ONE JOB and you suck at it.
From now on I will cancel any order where Fedex is being used. When retailers realize why they are losing business maybe they will stop using this garbage company.

 – About 3 weeks ago.

FedEx is ruining Walmart's business. It's gotten to the point that every order or part of my order with Walmart has a FedEx delivery "exception" while in transit and never gets...

FedEx is ruining Walmart's business. It's gotten to the point that every order or part of my order with Walmart has a FedEx delivery "exception" while in transit and never gets delivered.Then I have to go through Walmart's customer service to have them re-ship my order. I'm in SF and these items usually come from Stockton or Fresno and then the mysterious "exception" happens in South San Francisco. Do they have a problem with thieves in their workforce? Walmart should stick with OnTrac but seems like they stopped using them. I'm through!

 – About 3 weeks ago.

Nothing but excuses for HORRIBLE service. Never delivered anywhere close to the pre-determined dates. Over night package is 7-9 days before delivery most of the time not even close to delivery...

Nothing but excuses for HORRIBLE service. Never delivered anywhere close to the pre-determined dates. Over night package is 7-9 days before delivery most of the time not even close to delivery directions .Even wedged a $2000 camera lense under my front car bumper, in the rain rather than come onto my porch and leave it at my door. Reported it corporate and have seen little change.

 – About 3 weeks ago.

Stop us in excuses for weather issues- my packages has been in a sorting place on Thursday morning at 5:43 am and no attempt to deliver it -...

Stop us in excuses for weather issues- my packages has been in a sorting place on Thursday morning at 5:43 am and no attempt to deliver it -

 – About 3 weeks ago.

I have two very large Bass guitar cases being shipped to me. One FEDEX claims was never in their possession the other has been within 5 miles of my house for 4 days and it always shows out for...

I have two very large Bass guitar cases being shipped to me. One FEDEX claims was never in their possession the other has been within 5 miles of my house for 4 days and it always shows out for delivery or being transferred to another truck. I ask if I can come pick it up at the local Depot. No! I think part of the problem is Fedex using contractors delivering to homes. So some contractor went fishing and my package is in his truck? His truck broke down? Fedex is being run like the democratic party. All BS and nothing that works. Is Joe Biden running Fedex?

 – About 3 weeks ago.

FedEx tracking number states package’s have been delivered. I don’t know who received them but it wasn’t me.
Now they want me to find them?
Bad company!!!!!!!...

FedEx tracking number states package’s have been delivered. I don’t know who received them but it wasn’t me.
Now they want me to find them?
Bad company!!!!!!!

 – About 3 weeks ago.

FedEx drove to my address, Driver sat in the middle of the road, didn't deliver nothing to any house, turned around left, now my package is delayed, tracking reads it left the facility four times...

FedEx drove to my address, Driver sat in the middle of the road, didn't deliver nothing to any house, turned around left, now my package is delayed, tracking reads it left the facility four times and returned to their facility, now they drove by my city to deliver to another FedEx facility. Idiots at best,

 – About 3 weeks ago.

Every time I order something and I see that Fed Ex is bringing it I usually have the urge to cancel that order. FED EX SUCKS...

Every time I order something and I see that Fed Ex is bringing it I usually have the urge to cancel that order. FED EX SUCKS

 – About 3 weeks ago.

We paid over $2000 for a sensitive item and Fedex can't find it. The sent it to a distro center, know it's there, but can't promise a delivery. Incompetence. ...

We paid over $2000 for a sensitive item and Fedex can't find it. The sent it to a distro center, know it's there, but can't promise a delivery. Incompetence.

 – About 3 weeks ago.

Just noticed their home address is HACKS crossroad....hahahahaha! Fitting. So the latest is our packages being "delayed" without excuse and or showing out for delivery in another city in...

Just noticed their home address is HACKS crossroad....hahahahaha! Fitting. So the latest is our packages being "delayed" without excuse and or showing out for delivery in another city in another state!(twice in the last week) We receive packages daily from both UPS and FedSEX. Funny how two different things can leave the same warehouse....one shows up in two days (UPS) the other in four or five. Elon , buy Fedex please....that might do some real good...

 – About 3 weeks ago.

Paid an extra $25 bucks to have a package of car parts delivered yesterday for a job this morning. Was alerted two days ago it was going to be delayed so I called the customer and asked for 1 more day...

Paid an extra $25 bucks to have a package of car parts delivered yesterday for a job this morning. Was alerted two days ago it was going to be delayed so I called the customer and asked for 1 more day with their vehicle. Package made it to the next town over today and even made it on the truck for delivery, but after waiting until 8pm and I checked the tracking and it was returned to the next town over as that is their closest hub. The driver scanned it back in when they returned at 9:03pm apparently? This is the second delay and I now have to contact the customer of the vehicle I was supposed to repair this morning and tell them I need yet another day as FedEx is incompetent. If I lose a job over their incompetency I will flip! Has anybody had any luck on getting a refund for their two day shipping? $25 bucks is $25 bucks I don't care who you are!

 – About 3 weeks ago.

Delayed package AGAIN. Do these f%@kin’ idiots use pack mules? ...

Delayed package AGAIN. Do these f%@kin’ idiots use pack mules?

 – About 3 weeks ago.

Because tracking system is not good and hate ...

Because tracking system is not good and hate

 – About 3 weeks ago.

This time it's a printing scam. The machine wouldn't accept my debit card so clerk came over to help and promptly altered my settings from monochrome/documents to color. You know, the setting...

This time it's a printing scam. The machine wouldn't accept my debit card so clerk came over to help and promptly altered my settings from monochrome/documents to color. You know, the setting that is utterly pointless for normal documents and costs five times as much.

 – About 3 weeks ago.

I have contacted FedEx multiple times since Monday. There was an attempt to deliver the package on 5/1/2022 and nobody was home. Now they cannot find my package and it has been missing last scanned on...

I have contacted FedEx multiple times since Monday. There was an attempt to deliver the package on 5/1/2022 and nobody was home. Now they cannot find my package and it has been missing last scanned on Sunday. Mothers day present. Bloomington Ca hub. They live the " we'll look into it" line.

 – About 3 weeks ago.

Oh look at that package delayed once again. Every single time. Go out of business already you losers....

Oh look at that package delayed once again. Every single time. Go out of business already you losers.

 – About 3 weeks ago.

Ordered large letters for a proposal. Order was scheduled to deliver on 4/27. It has been at the destination facility for a week and still does not have a delivery date. I propose tomorrow. FedEx is...

Ordered large letters for a proposal. Order was scheduled to deliver on 4/27. It has been at the destination facility for a week and still does not have a delivery date. I propose tomorrow. FedEx is the worst

 – About 3 weeks ago.

My car isn’t running and I haven’t been able to work because of it. I ordered the part to fix it and it’s 2 days late. f%@k fedex!...

My car isn’t running and I haven’t been able to work because of it. I ordered the part to fix it and it’s 2 days late. f%@k fedex!

 – About 3 weeks ago.

I have not had good luck with FedEx the last couple times I had items shipped through them. I ordered a rare car part from CA to be delivered to MN several months ago. The day it was supposed to...

I have not had good luck with FedEx the last couple times I had items shipped through them. I ordered a rare car part from CA to be delivered to MN several months ago. The day it was supposed to have arrived, I saw the delivery truck drive right by the house and keep going. Tracking info was updated later that day saying they would deliver the next day.

Well the next day came and indeed the delivery truck stopped right in front of my house. I got up from my computer to meet the driver and the moment I opened the front door, they drove off without dropping off a thing. The tracking info later said the address was not valid. THEY WERE SITTING RIGHT IN FRONT OF THE DAMN HOUSE!. Had to contact the seller and have them talk with FedEx. Eventually the part did show, but damn that was frustrating.

Just a couple weeks ago I ordered a fan off of ebay that was again shipped using FedEx. This time the tracking showed they attempted delivery to another city altogether, but couldn't find the address. (Well duh!) So I contacted the seller and supposedly they got in touch with FedEx.

Well the next day I got a notification that the package was indeed delivered......TO THE WRONG CITY AGAIN! How the hell do you deliver something to an address that doesn't exist because you're in the wrong town? FedEX is run by idiots or something. This level of incompetence is absurd and I would never use them if given the choice.

 – About 3 weeks ago.

We are waiting for our stroller since promised Sunday. It’s Tuesday and out for delivery. They failed two days in a row. Hopefully we get it today....

We are waiting for our stroller since promised Sunday. It’s Tuesday and out for delivery. They failed two days in a row. Hopefully we get it today.

 – About 3 weeks ago.

Once again I’ve been screwed by FedEx. They say my package was delivered to my front door but I didn’t get it. No porch pirates here as my driveway is 1/2 mile long down a country road. This...

Once again I’ve been screwed by FedEx. They say my package was delivered to my front door but I didn’t get it. No porch pirates here as my driveway is 1/2 mile long down a country road. This happens more than not. I’m so tired of dealing with incompetent people.

 – About 3 weeks ago.

Package is already 3 days late. It finally says out for delivery and I've been waiting all day for nothing. People have things to do we can't just spend all day waiting for Fedex to show up...

Package is already 3 days late. It finally says out for delivery and I've been waiting all day for nothing. People have things to do we can't just spend all day waiting for Fedex to show up when they decide it's worth it. How do you get a package across the country in 8 hours but can't even manage a delivery on time from 45 minutes away?

 – About 3 weeks ago.

I was supposed to get my video game console today between 12 noon and 4pm. Then I check the website, it's in my city's FedEx storage area, but they decided to delay the shipping one day. I WAS...

I was supposed to get my video game console today between 12 noon and 4pm. Then I check the website, it's in my city's FedEx storage area, but they decided to delay the shipping one day. I WAS SUPPOSED TO HAVE IT TODAY!

WILL NEVER TRUST FEDEX FOR ANYTHING EVER AGAIN!

 – About 3 weeks ago.

FEDEX sucks! They are complete idiots! They should be forced out of business! They lose packages, they NEVER deliver as promised! The deliver packages to different cities and expect you to send...

FEDEX sucks! They are complete idiots! They should be forced out of business! They lose packages, they NEVER deliver as promised! The deliver packages to different cities and expect you to send someone to pick them up and they want to STILL CHARGE YOU for their f---ups! I hate Fedex.

ELON needs to buy FEDEX

 – About 3 weeks ago.

My shipment has had no updates in eight days! But don’t be alarmed because now I have an “expected delivery date” if 6 f%@king days ago!
...

My shipment has had no updates in eight days! But don’t be alarmed because now I have an “expected delivery date” if 6 f%@king days ago!

 – About 3 weeks ago.

FedEx Sucks. All the customer service people work outside of the country....

FedEx Sucks. All the customer service people work outside of the country.

 – About 3 weeks ago.

Fedex sucks. I sold and shipped a Titleist Scotty Cameron putter for $220. The Fedex person boxed the putter. When the recipient received the putter, the shaft was bent to 90 degrees. I filed a...

Fedex sucks. I sold and shipped a Titleist Scotty Cameron putter for $220. The Fedex person boxed the putter. When the recipient received the putter, the shaft was bent to 90 degrees. I filed a claim and they denied the claim of $200....WTF?/Users/chrispettus/Desktop/FED EX CLAIM/April 22, 2022/IMG_0403.jpeg/Users/chrispettus/Desktop/FED EX CLAIM/April 22, 2022/IMG_0406.jpeg

 – About 3 weeks ago.

Worthless pieces of shit ...

Worthless pieces of shit

 – About 3 weeks ago.

My buddy ordered me something from California to be delivered to my place in Texas last Friday. This was over a week ago and FedEx had told us both that it would be here the following Saturday (not...

My buddy ordered me something from California to be delivered to my place in Texas last Friday. This was over a week ago and FedEx had told us both that it would be here the following Saturday (not the next Saturday, but the one the following week) morning. It's now a Monday afternoon and it just now arrived in the FedEx facility here. It takes 24 hours in a single go with no stops to get to Texas from Cali, so why the hell did it take over a week for this truck to deliver the package and also why the hell it's just sitting there at the facility?! The website is already a day late, stating today is a Sunday instead, but even then if it's a day late on there then why is it also late delivering then when it said Saturday? I was giving them the benefit of the doubt that it just was a fluke in the system but nope, FedEx is just full of incompetent, lazy employees who don't even care about your package in the slightest. They'll just toss and throw your stuff without a care if it's fragile or not; and with how much rampant theft there is at that company then I wouldn't be surprised if my package gets "lost in transit." The moment my stuff arrives, I'm going to let the delivery guy know he needs to get a better job, because FedEx is definitely not the wave. If anything I order online from now on ships from FedEx then I'll happily pay more elsewhere just for better service. I sincerely hope that FedEx customer service and marketing reads this stuff too when they do internet research on their company and realize that it's only a matter of time before this entire company gets bought out by Amazon or UPS, and I hope the CEO knows that I will have a f*cking party when it happens. :)

 – About 4 weeks ago.

Bought a brand new iPhone 13 pro max from spectrum 2 weeks before xmas. I expected a delay because of the time of year but when it finally went out for delivery it never arrived after sitting in the...

Bought a brand new iPhone 13 pro max from spectrum 2 weeks before xmas. I expected a delay because of the time of year but when it finally went out for delivery it never arrived after sitting in the nearest hub for a week, status just changed to a blank.

Fedex was zero help, refused to talk because it was a sensitive item sent by spectrum. Spectrum was even more useless... had to wait a full month from the date it was meant to go out for delivery before I could report it lost as if they might find it stuck behind the driver's seat or something.

30 days pass and spectrum sends another... same f%@king thing.

3rd attempt, and bear in mind it is now March, my phone finally arrived but the box it was in had been slit with a razorblade or something as if someone had tried to see what was in it but then got caught.

Not my usual driver either, this one complained that she had been taken off her usual route when I sarcastically said "Finally... 3 months late but you got it here eventually" ... Usual driver never returned ... but I can guess why.

 – About 4 weeks ago.

Still waiting on a delivery from a distribution center 10 miles away. FedEx has no idea why there is a delivery exception! ...

Still waiting on a delivery from a distribution center 10 miles away. FedEx has no idea why there is a delivery exception!

 – About 4 weeks ago.

My delivery estimate was “Thursday” but by the time Thursday hit it was still on the other side of the country :|...

My delivery estimate was “Thursday” but by the time Thursday hit it was still on the other side of the country :|

 – About 4 weeks ago.

lewisberry, PA facility has to be stealing packages. 2 shipments from samsung have both been. "damaged" and returned to sender. Samsungs customer service is bad enough. Now I have to deal...

lewisberry, PA facility has to be stealing packages. 2 shipments from samsung have both been. "damaged" and returned to sender. Samsungs customer service is bad enough. Now I have to deal with this too.

 – About 4 weeks ago.

Paid for overnight shipping due to time sensitive nature of the package. Delivery date is now pending, and FedEx has no clue when (or if) they can deliver. This is the third time this has happened...

Paid for overnight shipping due to time sensitive nature of the package. Delivery date is now pending, and FedEx has no clue when (or if) they can deliver. This is the third time this has happened with an overnight shipment.

 – About 4 weeks ago.

Was supposed to arrive two days ago.

Now it's in transit. on time. and without a scheduled arrival date. all at the same time.

Called customer support. They have no idea...

Was supposed to arrive two days ago.

Now it's in transit. on time. and without a scheduled arrival date. all at the same time.

Called customer support. They have no idea where it's at, it has been lost. It was a computer server, worth a lot. One of a kind. Not available anymore, will have to find another.

Very, very, very unhappy. Never ever ever, ever. Again. Will I use fedex.

 – About 4 weeks ago.

Day f%@king 4 of being out for delivery...my muscle egg shipment didn't come. f%@k these f%@king incompetent cocksucking faggots at FedEx.

I will NEVER buy from any business that...

Day f%@king 4 of being out for delivery...my muscle egg shipment didn't come. f%@k these f%@king incompetent cocksucking faggots at FedEx.

I will NEVER buy from any business that ships with FedEx ever again

 – About 4 weeks ago.

I will NEVER do business with any vendor who uses FedEX EVER again. These days I feel as though I can count on FedEx being late 90% of the time - And not just by a couple hours past the delivery time,...

I will NEVER do business with any vendor who uses FedEX EVER again. These days I feel as though I can count on FedEx being late 90% of the time - And not just by a couple hours past the delivery time, by days and days past the delivery date. When did FedEx become worse than the post office?? In the 90's I remember FedEx being great.. Now, they are TOTAL GARBAGE!! -Frustrated in Phoenix.

 – About 4 weeks ago.

Packages once again stuck in the black hole that is Keasby, NJ. EVERY single package that goes there never arrives on time. They should stop using this hub as it's obviously a shit show of...

Packages once again stuck in the black hole that is Keasby, NJ. EVERY single package that goes there never arrives on time. They should stop using this hub as it's obviously a shit show of absolute morons there. Suck my dangus fedex you incompetent cocks.

 – About 4 weeks ago.

Trash! Delay, delay and delay...

Trash! Delay, delay and delay

 – About 4 weeks ago.

Paid extra for signature confirmation. Driver signed with X and package was left at vacant house 2 blocks away. Called several times. I was accused of lying about delivery because "the GPS showed...

Paid extra for signature confirmation. Driver signed with X and package was left at vacant house 2 blocks away. Called several times. I was accused of lying about delivery because "the GPS showed the driver stopping at my house." Ring doorbell confirmed no delivery trucks on street all day. I got angry and wouldn't let it go. Worked my way up to the supervisor's, supervisor. I offered to send the video when she told me that they never even had a GPS location for my package. FedEx actually has a corporate policy to knowingly accuse the customer of lying. The GPS thing is what they are told to say so that you will continue to wait/look. SHE ADMITTED THAT IN MOST CASES, THERE IS NO GPS!!!!!!!!

 – About 4 weeks ago.

Delivery pending-No date available. Sitting in Memphis for almost 3 weeks now without moving. Fed Ex says it’s just stuck in a backlog so the sender won’t do anything about it. Thought I had the...

Delivery pending-No date available. Sitting in Memphis for almost 3 weeks now without moving. Fed Ex says it’s just stuck in a backlog so the sender won’t do anything about it. Thought I had the perfect surprise gift for the wife’s bday but no, cause fed ex sucks!

 – About 4 weeks ago.

3 days in a row now a perishable item has been out for delivery and never came. Fedex is f%@king TRASH!!!! I call and the guy tells me "it's on the truck out for delivery"...yeah asshole,...

3 days in a row now a perishable item has been out for delivery and never came. Fedex is f%@king TRASH!!!! I call and the guy tells me "it's on the truck out for delivery"...yeah asshole, 3 f%@king days in a row it's been out for delivery and hasn't come. f%@k FEDEX!!!!!

 – About 4 weeks ago.

I'm having the same problem as everyone else. I am sitting in my home office, waiting for a delivery, expecting to hear the door bell ring any moment, and instead receiving notices via the web...

I'm having the same problem as everyone else. I am sitting in my home office, waiting for a delivery, expecting to hear the door bell ring any moment, and instead receiving notices via the web from Fedex tracking that my package was deemed by the driver as undeliverable! It's like I'm living in the Twilight Zone!

 – About 4 weeks ago.

Reading every story is crazy!!! How can FedEx be so shitty everywhere in the world!!! Just as shitty here in IN as NY.. get it together people!!!! Could literally walk States away and get what I want,...

Reading every story is crazy!!! How can FedEx be so shitty everywhere in the world!!! Just as shitty here in IN as NY.. get it together people!!!! Could literally walk States away and get what I want, be back home enjoying it before you idiots could print out a label and get lost finding a delivery address across the street where you start!!!!

 – About 4 weeks ago.

Web site says my delivery was attempted for the last 3 days… it was not … no knock… no door tag… nothing.
Been sitting in the lot of the station it is supposed to be at for 30 min...

Web site says my delivery was attempted for the last 3 days… it was not … no knock… no door tag… nothing.
Been sitting in the lot of the station it is supposed to be at for 30 min waiting for a call ( you can’t talk to anyone) to tell me I can pick it up myself. Which is apparently the only way it is getting to my house.

 – About 4 weeks ago.

They have disappointed me once again today when my overnight delivery got delayed till tomorrow. Disappointment! Not a good sentiment to stimulate in people when they see your logo or think about your...

They have disappointed me once again today when my overnight delivery got delayed till tomorrow. Disappointment! Not a good sentiment to stimulate in people when they see your logo or think about your company. And I'm usually an understanding individual. Shit happens but when it does a good chunk of the time it makes me wonder whether their logistics are working.

 – About 4 weeks ago.

Paid extra for signature confirmation on a residential delivery. Driver left it on the front porch, no one was home, then faked a signature.

Called to complain, was given a Case No. and...

Paid extra for signature confirmation on a residential delivery. Driver left it on the front porch, no one was home, then faked a signature.

Called to complain, was given a Case No. and promised a call within 48 hours.

2 weeks later and Fedex has no record of my Case No.

1 hour on the phone, no resolution.

We could have easily lost a family heirloom due to Fedex's incompetence.

Previously we had a Fedex driver slam into our gate, destroying a $5000 gate. Fedex refused to pay for it, knowing that the cost of me hiring an attorney was more than $5000.

Then they drove into our driveway and ran over $2000 worth of brand new decking waiting to be installed.

Then, they opened the gate without permission and almost ran over our dog.

Fedex will hire anyone who can fog up a mirror to drive for them! Beware of all Fedex trucks.

 – About 4 weeks ago.

I thought Amazon delivery was bad, because they start at 11am -12pm and deliver late before 10pm. But FEDEX takes the prize on this one. They must be hiring idiot drivers who are lazy as shit. How can...

I thought Amazon delivery was bad, because they start at 11am -12pm and deliver late before 10pm. But FEDEX takes the prize on this one. They must be hiring idiot drivers who are lazy as shit. How can you say "Delay Customer not available or business closed" at 11:13am when I'm home waiting. Meaning the idiot didn't ring the door bell and probably didn't get out of the truck. I hate FEDEX soooo much this is the second with a different package they pulled this stunt. They do this so you can't get a refund on the shipping charges, since it says they tried to make an attempt. FEDEX has become the worst delivery service. Now all we have is UPS. So far they didn't screw up any of my packages (knock on wood).

 – About 4 weeks ago.

I hate FEDEX! I have been waiting two days for Prograf/ Tacrolimus and motherf%@kwrs didn't even try to deliver to my home. NOW they are returning the label. I always have this problem with FRdex!...

I hate FEDEX! I have been waiting two days for Prograf/ Tacrolimus and motherf%@kwrs didn't even try to deliver to my home. NOW they are returning the label. I always have this problem with FRdex! They suck. I will never accept delivery with FedEx again! Where is my medicine!? Damn liars!

 – About 4 weeks ago.

Idiots, literal morons. "Business closed or nobody present." Two days in a row. Never-f%@king-mind the fact the business is open 24/7 and I was literally sitting RIGHT HERE each of the past...

Idiots, literal morons. "Business closed or nobody present." Two days in a row. Never-f%@king-mind the fact the business is open 24/7 and I was literally sitting RIGHT HERE each of the past two days when they "attempted" delivery. Liars. Psychopaths. f%@k FedEx out of Plattsburgh, NY. Rotten f%@king human beings.

 – About 4 weeks ago.

Does the Fedex CEO, Frederick W. Smith, even know this site exists? Or is he just collecting his salary? Put a woman in charge. This bloated old white guy doesn't have his finger on the pulse...

Does the Fedex CEO, Frederick W. Smith, even know this site exists? Or is he just collecting his salary? Put a woman in charge. This bloated old white guy doesn't have his finger on the pulse of the hatred towards his company. Clueless.

 – About 4 weeks ago.

The fact that the sitting CEO has a job is beyond me. I know of several major companies that are shifting to UPS because they can't handle the complaints from customers any longer.

I...

The fact that the sitting CEO has a job is beyond me. I know of several major companies that are shifting to UPS because they can't handle the complaints from customers any longer.

I have "received" 11 packages from fedex this month and NONE were on time, 1 was lost, 3 were open box due to abusive.

 – About 4 weeks ago.

WHY CAN'T I GET THEM TO HOLD MY SHIPMENT AT A LOCATION???? YES IT REQUIRES A SIGNATURE, BUT I WON'T BE HOME--SO THEY SHOULD BE ABLE TO HOLD IT AT A LOCATION AND I CAN SIGN FOR IT THERE, BUT...

WHY CAN'T I GET THEM TO HOLD MY SHIPMENT AT A LOCATION???? YES IT REQUIRES A SIGNATURE, BUT I WON'T BE HOME--SO THEY SHOULD BE ABLE TO HOLD IT AT A LOCATION AND I CAN SIGN FOR IT THERE, BUT NOOOOOOOOOOOOOOOO.

SO THEY'LL ATTEMPT A DELIVERY, I KNOW I WON'T BE THERE, AND THEY'LL ATTEMPT ANOTHER DELIVERY TWO DAYS LATER, ONLY FOR IT TO END UP AT A HUB AN HOUR AWAY.

 – About 4 weeks ago.

I Hate them!!!! How do I get my diabetic supplies???? They have screwed it up so many times and I am fed up. My supplier only uses them. What do I do???...

I Hate them!!!! How do I get my diabetic supplies???? They have screwed it up so many times and I am fed up. My supplier only uses them. What do I do???

 – About 4 weeks ago.

FedEx seems to work at being the worst carrier. If someone I do business with tells me that FedEx is the carrier, I cancel the order if I can. I don't know who is running FedEx, but they are...

FedEx seems to work at being the worst carrier. If someone I do business with tells me that FedEx is the carrier, I cancel the order if I can. I don't know who is running FedEx, but they are obviously not paying attention.

 – About 4 weeks ago.

If you ever check your FedIdiot tracking numbers, this is what it'll show:

Delay
Package delayed
Delay
Package delayed
Delay
Package delayed

If you ever check your FedIdiot tracking numbers, this is what it'll show:

Delay
Package delayed
Delay
Package delayed
Delay
Package delayed
Delay
Package delayed
Delay
Package delayed
Delay
Package delayed
Delay
Package delayed
Delay
Package delayed
Delay
Package delayed

It's all they can do... is suck.

 – About 4 weeks ago.

Scheduled a package to be picked up today between the hours of 3-6pm. Person was home, no one called, texted, or rang the doorbell. Then the driver claimed he was there at 4pm and no one answered. I...

Scheduled a package to be picked up today between the hours of 3-6pm. Person was home, no one called, texted, or rang the doorbell. Then the driver claimed he was there at 4pm and no one answered. I paid extra for overnight delivery as this is a live animal. Fedex is absolutely horrible. I will never use them again. If it has to be shipped by DHL, I'll use them. Stay away from FEDEX!!!

 – About 4 weeks ago.

Fedex SUCKS. No, this isn't the first or last time, I'm sure. This time, they ran out of time to deliver my item, THAT WAS ON THE TRUCK 3 MILES FROM MY HOUSE AND 40 MILES FROM THEIR HUB. ...

Fedex SUCKS. No, this isn't the first or last time, I'm sure. This time, they ran out of time to deliver my item, THAT WAS ON THE TRUCK 3 MILES FROM MY HOUSE AND 40 MILES FROM THEIR HUB. Then the next day they were too lazy to drive down my rural driveway and leave it at my door. Instead, my neighbor witnessed them throwing it off the truck next to my mailbox in a mud puddle. When I called to complain, it was someone who could barely understand me or I her. Kept asking me the same Information over and over. I've decided to start complaining to the companies that use fedex. Maybe that will work??

 – About 4 weeks ago.

Fedex is clearly operated by Satan & his evil minions. This company is shit. They eat shit, they smell like shit, their service is shit, they resemble shit, they are the true embodiment of shit....

Fedex is clearly operated by Satan & his evil minions. This company is shit. They eat shit, they smell like shit, their service is shit, they resemble shit, they are the true embodiment of shit. Purely shitty company. If you have a fetish for not getting your package delivered then order with them

 – About 4 weeks ago.

Fedex is a horrible company which thrives off of capitalism & lies. Misdeliveries, lack of providing proof of delivery, making it difficult
to file claims, lack of accountability. DO NOT use...

Fedex is a horrible company which thrives off of capitalism & lies. Misdeliveries, lack of providing proof of delivery, making it difficult
to file claims, lack of accountability. DO NOT use fedex. 0/10,

 – About 4 weeks ago.

Fedex can't keep their own delivery commitments. Packages are late *every* time I receive one via fedex. Their performance is just atrocious...

Fedex can't keep their own delivery commitments. Packages are late *every* time I receive one via fedex. Their performance is just atrocious

 – About 4 weeks ago.

I wish I could upload a picture of my recent delivery. I ordered a bar table base and top shipped together in separate boxes. The top arrived in 24 hours and the base a week later. The box was...

I wish I could upload a picture of my recent delivery. I ordered a bar table base and top shipped together in separate boxes. The top arrived in 24 hours and the base a week later. The box was dropped on my porch and it looked like ti fell of a truck and rolled for a mile. Part of the base was sticking out of the box and damages, The box was also re-taped in an effort to contain the product it looked like a 5 year old taped it. Also the box was so damage the tape was not working because it was just quickly wrapped.

 – About 4 weeks ago.

Horrible service! Package shipped Monday for Tuesday delivery (time sensitive) not delivered! Sat at the station for 24 hours before they even placed it on a truck! Now sitting in Memphis. Contents of...

Horrible service! Package shipped Monday for Tuesday delivery (time sensitive) not delivered! Sat at the station for 24 hours before they even placed it on a truck! Now sitting in Memphis. Contents of package are now no longer viable! ZERO assistance from “customer support”!

 – About 4 weeks ago.

I wish ELON MUSK would buy Fedex and shake up the company. They are worse than the USPS at XMAS time....

I wish ELON MUSK would buy Fedex and shake up the company. They are worse than the USPS at XMAS time.

 – About 4 weeks ago.

Don’t waste your time and money having something held at Walgreens. No notice—simply got sent back. Robbery. Better off risking the porch pirates....

Don’t waste your time and money having something held at Walgreens. No notice—simply got sent back. Robbery. Better off risking the porch pirates.

 – About 4 weeks ago.

package was to be delivered today end of day. now says tomorrow. no explanation...

package was to be delivered today end of day. now says tomorrow. no explanation

 – About 1 Month ago.

Garbage company and everyone in upper management should eat shit. They let their workers steal packages with no way to reimbursing the full amount back to the shipper or recipient. Would rather hand...

Garbage company and everyone in upper management should eat shit. They let their workers steal packages with no way to reimbursing the full amount back to the shipper or recipient. Would rather hand deliver something by plane than to use fedex ever again. This type of company should not exist, but capitalism ain't doing its job.

 – About 1 Month ago.

Hey there, I just found your site, quick question…

My name’s Eric, I found fedex-sucks.net after doing a quick search – you showed up near the top of the rankings, so whatever...

Hey there, I just found your site, quick question…

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 – About 1 Month ago.

Have now been waiting for a package for three days. The first Text notice I received is that it would be a day early -- did not come. The text changed the next day and said that the package was on...

Have now been waiting for a package for three days. The first Text notice I received is that it would be a day early -- did not come. The text changed the next day and said that the package was on the truck to be delivered by the end of the day -- no delivery. Next text I received confirmed the package was on the truck and would be delivered between 0930 and 3 pm. It's now almost 1pm and I am not hopeful. Next time I will insist on UPS.

 – About 1 Month ago.

The worst drivers the worst customer service always a delay my package is expected on a certain date and the day prior my package will travel backwards in route thus causing a delay I can’t stand...

The worst drivers the worst customer service always a delay my package is expected on a certain date and the day prior my package will travel backwards in route thus causing a delay I can’t stand this company they are clearly a f%@king mess, they don’t care where their drivers leave packages awful never ever have I experienced this with UPS but everyone I order from uses god awful FedEx

 – About 1 Month ago.

Eat shit and die FedEx. ...

Eat shit and die FedEx.

 – About 1 Month ago.

They have the absolute worst tracking system on planet earth. ...

They have the absolute worst tracking system on planet earth.

 – About 1 Month ago.

We were waiting on an overnight package at our factory to be installed by a vendor who was on sight all the way from Florida. It was critical that the package arrive on time! I was literally clicking...

We were waiting on an overnight package at our factory to be installed by a vendor who was on sight all the way from Florida. It was critical that the package arrive on time! I was literally clicking 'refresh' on the tracking information as it was in transit for delivery, and then suddenly it said "delayed, customer or business closed" or some crap along those lines. I'm thinking... we are a 24 hour business with personnel on site 24/7, that is bull crap! I immediately called customer service and was connected with someone in India by the sound of their accent, and they told me that the driver had already left and that we were going to have to wait for the driver to get back to the facility and then someone else would bring the package back out to us! So they straight up lied about delivering it! I told the representative - make sure they call me when they get here - I don't want any excuses for another delay. The package ultimately did get delivered later in the evening, but despite the promise to call me, THEY DIDN'T! And this is not the first, nor second, third or even FOURTH time that a similar thing has happened. I was basically told that the 'tracking' information on the website is NOT REAL! It's more like a prediction - not based on any actual package scans. Total bull crap! They are the absolute worst. Even right now as I write this, I had two packages scheduled for delivery today. One of them showed up, the other still shows that it is in the same place! Both packages were supposedly in the same city this morning according to the 'scan' history (which is complete BS). So why in the hell wouldn't both packages been delivered? How do they get away with this crap? Why does everyone insist on using them?! If I had a choice (which I don't, since the companies shipping the products make that choice) I would NEVER use them.

 – About 1 Month ago.

I am business owner who uses FedEx. FedEx drivers flat out fabricate delivery notices. We filed a claim on behalf of a customer whose package was indefinitely "delayed." Their own customer...

I am business owner who uses FedEx. FedEx drivers flat out fabricate delivery notices. We filed a claim on behalf of a customer whose package was indefinitely "delayed." Their own customer service told us to file a claim and that the package was lost. We filed the claim a day later they post dated a delivery, completely fabricated and denied our claim. There is no recourse but a class action law suit. We have been working with them for two years now and they are the genuinely the worst.

 – About 1 Month ago.

I ordered a package to be delivered using express 2 day shipping from FedEx on Apr 2nd, The package was supposed to go from California to Gilbert, AZ, I finally cancelled my order on the 19th. The...

I ordered a package to be delivered using express 2 day shipping from FedEx on Apr 2nd, The package was supposed to go from California to Gilbert, AZ, I finally cancelled my order on the 19th. The tracking shows that it started in California then went to PHX -->Tucson-->Colorado-->Tennessee-->Pennsylvania. I finally decided to cancel it from the sender and request a refund because the updated shipping showed that the package has been damaged. I called every day for an update since the online tracking only updated twice in 17days. Each day they would lie and tell me there was nothing with the order and it would arrive on time.

 – About 1 Month ago.

FedEx is a horrible carrier company with horrible customer service. An employee out of the Englewood, Colorado FedexEx distribution center stole my lost FedEx package containing a Visa gift card for a...

FedEx is a horrible carrier company with horrible customer service. An employee out of the Englewood, Colorado FedexEx distribution center stole my lost FedEx package containing a Visa gift card for a full-working single young mother of two children. FedEx refuses to take responsibility acknowledging that the lost package was actually stolen by an employee. The new PostNet owner in Aurora is doing all that is possible conversing with numerous Fedex employees who are giving him little options to help me with reimbursement. As of this day, I am dropping using FedEX carrier services forever.

 – About 1 Month ago.

Today is 4/25/2022

My package is Missing basically; It's been received in Braselton, GA on 4/15/2022 and nothing has happened for 10 days now. There is no scheduled delivery, it has...

Today is 4/25/2022

My package is Missing basically; It's been received in Braselton, GA on 4/15/2022 and nothing has happened for 10 days now. There is no scheduled delivery, it has not moved for 10 days. Because it has "economy shipping" (thanks a lot Thred Up), I cannot call Fed Ex for any help, and it has no set delivery time, so it could arrive next year, and that's OK apparently. My experience is anything that goes to Braselton gets lost. That facility is new, yeah I get it has issues w/ a new facility, but that area also has shady workers too. So I wouldn't be at all surprised if this has been swiped and will never be recovered.

I reached out to the shipper, but it's email only, and could take a week for any response from them.

I would attach screen shot, but can't. So Pissed.

 – About 1 Month ago.

Every single package that is sent via FedEx either never arrives or arrives much later than expected. Their app says expecting delivery and the delivery date is often 5 days in the past!!! They lie...

Every single package that is sent via FedEx either never arrives or arrives much later than expected. Their app says expecting delivery and the delivery date is often 5 days in the past!!! They lie about deliveries!

 – About 1 Month ago.

Fed ex is absolutely horrific. I am a very bad diabetic and waiting on my supplies which Im desperately in need of well guess what, supposed to been here 3 days ago. After it was only 3 hours from me...

Fed ex is absolutely horrific. I am a very bad diabetic and waiting on my supplies which Im desperately in need of well guess what, supposed to been here 3 days ago. After it was only 3 hours from me in my state 3 days ago it some how managed to go backwards 2 states and is now 6 hours away from me showing delayed with no estimated arrival day. This isn't the first time this has happened. I have had shipments come almost to me then go all the way back before they got here a second time. I notified my supplier to use a different shipping service. My life depends on my supplies.

 – About 1 Month ago.

My ps5 was supposed to be delivered today. I thought that was perfect because I won't have to take time off work to wait around all day long for them to show up after work anyway. So at 0934 I...

My ps5 was supposed to be delivered today. I thought that was perfect because I won't have to take time off work to wait around all day long for them to show up after work anyway. So at 0934 I get a text saying delivery attempt at 0927 failed, no one home. They will try again tomorrow. So now I have to take time off to wait fof these assholes. It was a walmart order. I wish if I ordered from Walmart, Amazon would deli er it. At least then I'd get it. I'm beyond pissed and you can't even contact them to say hey asshole, turn around and do your f%@king job

 – About 1 Month ago.

Two of the same package, 2nd one nicely resent by sender, last seen somewhere called Olathe. Are they just throwing the packages in a ravine? I think that's what they do.
Arrival dates come...

Two of the same package, 2nd one nicely resent by sender, last seen somewhere called Olathe. Are they just throwing the packages in a ravine? I think that's what they do.
Arrival dates come and go.
I'm actually waiting on 2 packages that should be here today, both are nowhere near my town.
I think they have monkeys in the warehouses, and anyone who shows up off the street who wants to deliver packages for the day, that's who we get.
I HATE YOU FEDEX!

 – About 1 Month ago.

I pray to God that FedEx goes out of business. Every single time I have something delivered from them there's an issue. Delayed, damaged, incompetent drivers, the list is endless. The idiocy is...

I pray to God that FedEx goes out of business. Every single time I have something delivered from them there's an issue. Delayed, damaged, incompetent drivers, the list is endless. The idiocy is everywhere from the bottom all the way to the CEO. I hope someone from FedEx reads this and it brings them a moment of despair.

 – About 1 Month ago.

I ordered a product with 3 day shipping guarantee a week ago. Still not here.... BUT, I JUST WATCHED A NEW F...KING COMMERCIAL FROM FEDEX. NO ONE IS LISTENING TO US... ...

I ordered a product with 3 day shipping guarantee a week ago. Still not here.... BUT, I JUST WATCHED A NEW F...KING COMMERCIAL FROM FEDEX. NO ONE IS LISTENING TO US...

 – About 1 Month ago.

Lets setup a class action lawsuit against Fedex! They regularly participate fraudulent business practices. Fraudulent delivery dates. Fraudulent delivery attempts. Fraudulent communication. And out...

Lets setup a class action lawsuit against Fedex! They regularly participate fraudulent business practices. Fraudulent delivery dates. Fraudulent delivery attempts. Fraudulent communication. And out right lie at every single customer interaction.
A class action lawsuit wont make participants rich but maybe can help facilitate the closing down of fedex and their absolutely fraudulent "services."
There are at least 15000 statements below, with documented proof of Fedexs fraud.
CLASS ACTION LAWSUIT! I will continue my campaign to get Fedex shut down at all costs.

 – About 1 Month ago.

worst carrier there is. about a third of the time my label comes off somewhere and they end up sending the package to some other state. then it takes a week or so to get it resolved. they also,...

worst carrier there is. about a third of the time my label comes off somewhere and they end up sending the package to some other state. then it takes a week or so to get it resolved. they also, don't seem to understand that people have packages that get sent to a post office box and that post offices don't have front porches the item can be tossed on to. they actually have opening and closing times and are not even open on weekends at some locations. the packages usually end up in "undeliverable, will try again" status. and yet again there is often a three or four day delay. unbelievable! i've resorted to requesting businesses to NOT use fedex if at all possible and that i will pay a reasonable premium if given an alternative carrier to fedex.

 – About 1 Month ago.

ABSOLUTELY HATE THESE f%@kING BASTARDS!!! My heavy boxes from Chewy, with a label that says "BRING TO FRONT DOOR" on EVERY BOX, EVERY DELIVERY, are left at the end of my 475ft driveway. I am a...

ABSOLUTELY HATE THESE f%@kING BASTARDS!!! My heavy boxes from Chewy, with a label that says "BRING TO FRONT DOOR" on EVERY BOX, EVERY DELIVERY, are left at the end of my 475ft driveway. I am a widowed senior and have to drive down, open the boxes and load the contents onto my truck. Called with third complaint this month. Was told that since they use private contractors the DUMBASS "I DON'T GIVE A f%@k" DRIVERS can leave packages anywhere on your property. The only way around this is to sign into fedex Delivery Manager. Did that. WHO CARES? WISH COMPANIES WOULD DROP THIS LOSER DELIVERY SERVICE!!!

 – About 1 Month ago.

Ordered a new mouse on Tuesday, gave me a delivery date. Day rolls around and nothing! Checked the tracking, still in f%@king Memphis along with the words of "pending, delayed"! f%@k fedex! If...

Ordered a new mouse on Tuesday, gave me a delivery date. Day rolls around and nothing! Checked the tracking, still in f%@king Memphis along with the words of "pending, delayed"! f%@k fedex! If you say it would be on a certain date, don't delay it!

 – About 1 Month ago.

Yeah 1-2 week delivery from China, my ass. Stupid company is always late, packages just sitting at random locations and being moved around from one hub to the next. I'm still waiting almost a...

Yeah 1-2 week delivery from China, my ass. Stupid company is always late, packages just sitting at random locations and being moved around from one hub to the next. I'm still waiting almost a month now and it's still stuck at some facility in Memphis.
The funniest part is that the last time I ordered from China, I opted for free shipping (4px) never heard of it before. Was literally 13 days and it arrived. Fedex is SHIT. COMPANY SHOULD BE BANNED FROM PROVIDING SHIPPING SERVICES.

 – About 1 Month ago.

Trying to use Fedex lite to create labels (print and ship from home! How convenient!). First one went through fine, so I went on to the next one and got all the way to payment...but oops! There was an...

Trying to use Fedex lite to create labels (print and ship from home! How convenient!). First one went through fine, so I went on to the next one and got all the way to payment...but oops! There was an error message! Double checked all the info and tried again. Nope! Maybe it's the internet. Moved closer to the router. Nope. OK reload and start over. Nope! End result? Every time I did it, my CC was charged. 7 times. Had to go to the fedex store to send that package. (print and ship from home! How convenient!). NOW, 2 hours later....on hold listening to classical music waiting for the "tech" on the other side of the world to help me. About to hang up and let AmEx deal with this stooopidity.

 – About 1 Month ago.

Absolutely the worst website ever for setting up a shipment. FedEx does not deserve to be in business. The damn postal system is better....

Absolutely the worst website ever for setting up a shipment. FedEx does not deserve to be in business. The damn postal system is better.

 – About 1 Month ago.

literally the worst f%@king website i've ever seen in my life...

literally the worst f%@king website i've ever seen in my life

 – About 1 Month ago.

Just the pitts! You can guarantee in my area that when it says, "Out for delivery" it really means, "not today, maybe tomorrow or the next day". And, saying you made an attempt when...

Just the pitts! You can guarantee in my area that when it says, "Out for delivery" it really means, "not today, maybe tomorrow or the next day". And, saying you made an attempt when you didn't is very easy to prove. Plus, they seem to deliver my packages to other places that have absolutely nothing close to my address. Sometimes in another zip code!
Like the USPS, it's never going to improve. They still use Covid as an excuse but sensible people know that's just not believable.

 – About 1 Month ago.

Fedex sucks so bad at what they do and pissed off so many people with their fraudulent practices that they now are "not supporting tracking services" anymore. Class action lawsuit. Please...

Fedex sucks so bad at what they do and pissed off so many people with their fraudulent practices that they now are "not supporting tracking services" anymore. Class action lawsuit. Please please please. How could we possibly lose to a company with so many openly public fraud activities?