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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 16,093 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 12 hours ago.

FedEx is so bad in west GA, that we refer to their local hub (in Austell) as "Lost Hell". They've been pretty much okay for the past few months, but we're all waiting for it to go to...

FedEx is so bad in west GA, that we refer to their local hub (in Austell) as "Lost Hell". They've been pretty much okay for the past few months, but we're all waiting for it to go to hell again, now that the Christmas season is approaching.

 – About 21 hours ago.

They marked my package as delivered and signed for. But the delivered location is a FedEx facility...

They marked my package as delivered and signed for. But the delivered location is a FedEx facility

 – About 1 Day ago.

They routed a cashier's check for a substantial amount of money from Salt Lake to Memphis to Oakland. It was supposed to be overnighted to Boston, and now the scheduled delivery is three days from...

They routed a cashier's check for a substantial amount of money from Salt Lake to Memphis to Oakland. It was supposed to be overnighted to Boston, and now the scheduled delivery is three days from now. Don't ask me how something gets sent to the literal opposite coast from where it's supposed to go. To make things worse, they can't do a trace on the package because it's being sent from my bank to my real estate agent and doesn't have my name on the label. It doesn't matter that I provided them with all that info in addition to the tracking number. Their customer service is clearly overseas and just following a set script, with no real problem solving skills at all. I swear if this screws up my property purchase I'm holding them responsible.

 – About 1 Day ago.

Says no one home to accept delivery as I sat at home waiting for said delivery. ...

Says no one home to accept delivery as I sat at home waiting for said delivery.

 – About 2 days ago.

Fed-ex sucks with the power of a million suns. 2/3 of the stuff sent to my address has been screwed up and left at the wrong house no other delivery company has a problem just useless Fed-ex. ...

Fed-ex sucks with the power of a million suns. 2/3 of the stuff sent to my address has been screwed up and left at the wrong house no other delivery company has a problem just useless Fed-ex.

 – About 2 days ago.

My very important document was sent from my town in GA to a town 3 hours away in GA. I paid $49 to overnight it. Supposed to arrive by 8 pm tonight. It's after 10. Chat is worth crap- tells me to...

My very important document was sent from my town in GA to a town 3 hours away in GA. I paid $49 to overnight it. Supposed to arrive by 8 pm tonight. It's after 10. Chat is worth crap- tells me to call a rep. Can't get a human when I call. Worst customer service ever. I'd better get a refund. FEDEX LIES.

 – About 2 days ago.

I have and going to continue notifying people I do business with, it they ship using Fed Ex only, we will discontinue doing business with them! Damn shame a company in the USA cant get a English...

I have and going to continue notifying people I do business with, it they ship using Fed Ex only, we will discontinue doing business with them! Damn shame a company in the USA cant get a English speaking human being to work for them!

 – About 2 days ago.

Well well where do I begin? I ordered a desk for my son. I only live in South Pennsylvania and it was coming from North Carolina it was to arrive on a day that was scheduled. I waited around kept...

Well well where do I begin? I ordered a desk for my son. I only live in South Pennsylvania and it was coming from North Carolina it was to arrive on a day that was scheduled. I waited around kept checking for notifications and kept telling me it would be here by the end of the day. And before the end of the day came it changed to a delay the driver could not make it here because of a road closure, which was BS. Let me also state that there was a Town Fair going on but only two blocks were closed down of one section of road. Back to why I hate FedEx again. I truly hate them because I called on the second day that it was to arrive and I was assured it would be here. I received a call from a supervisor doing a follow-up and she assured me that the package was coming and would be here today. I then got another notification telling me that I requested that be delivered at a different date. And that the driver had taken it back to the warehouse and unloaded it. So I called again and I raised hell and they told me that due to the road closure they could not make it but it was funny that ups, usps, dhl, and Amazon could all make deliveries to this location but FedEx could not. So I had to call the tip line to follow another complaint and at this point I'm still waiting for a supervisor to contact me. I told him I want my package today and I would not take any more time off and waste while they lied to me multiple times. I told them they're practices were unacceptable and that they had a terrible lack of communication in their company and management. I would like to say this is not the first time FedEx has screwed me on packages. One package was completely lost at Christmas time. Another package was delivered to my one neighbor. And then I had another package delivered to a business instead of my house. I don't know what the hell they're doing at FedEx but it's not working they suck a bag of D's nutz. I hate FedEx so much. Well that's the end of my story so far we'll see how the rest of it turns out thank you Kevin

 – About 3 days ago.

Package 1 has been pending for a week.
Package 2 arrived on time but was so badly messed up i thought i ordered a used product at first....

Package 1 has been pending for a week.
Package 2 arrived on time but was so badly messed up i thought i ordered a used product at first.

 – About 3 days ago.

I work for a national law firm that goes to trial all over the country. FedEx, unfortunately is the only one who will pick up my trial boxes. These boxes have confidential and sensitive attorney...

I work for a national law firm that goes to trial all over the country. FedEx, unfortunately is the only one who will pick up my trial boxes. These boxes have confidential and sensitive attorney client documents that cannot just get lost, or given to another third-party due to privilege issues. Supposedly when one business in the building requests a package hold at a location the WHOLE building gets a hold because they cannot differentiate between different office suites in their system? Calling BS on that one. The location that my packages should never have been at just gave them to a random person because they were picking up packages for the business that requested the same. Some random third-party courier has my confidential legal documents out there somewhere. I spend upwards of $20k a year shipping with this worthless company and they still could not care less. We are supposed to have a rep from FedEx that we have never heard from. No called no showed to a meeting at our office and never heard from him again. I wish I could have a job where I didn't have to give a sh*%t.

 – About 4 days ago.

First Fedex sends me an email telling my package is going to arrive on a Saturday by end of day and to be there because it requires a signature. I sit and watch all day as my status just says "In...

First Fedex sends me an email telling my package is going to arrive on a Saturday by end of day and to be there because it requires a signature. I sit and watch all day as my status just says "In Transit" to a city 40mi away. Then around 4pm the delivery date changes to the next Tuesday and I still have to be there. Well, I WAS there, but the only thing I see is the truck pulling away. I check my door and there is a note saying that I wasn't home and they can't deliver till the NEXT day. The driver didn't even TRY to deliver my package. They apparently had to save that precious TWO MINUTES to knock, wait for me to open the door, sign and hand me my package
I tried customer support, but they are of course outsourced to a foreign country and only trained how to say "I'm very sorry, I'll let someone know". I even asked him what "In Transit XXXX: meant. Was it in Transit TO somewhere? In Transit FROM somewhere? Was in in a go-kart circling the parking lot? What? His response was a very condescending "It means the package is in transit Sir"
The sad fact is that Fedex really doesn't care about the receiver's experience. We can all go to hell as far as they are concerned.

 – About 4 days ago.

The worst. Thanks for having this site because FEDEX SUCKS. They've had ownership of my $500 receiver for 9 days. They were supposed to deliver it 6 days ago! Each day a comforting email/text...

The worst. Thanks for having this site because FEDEX SUCKS. They've had ownership of my $500 receiver for 9 days. They were supposed to deliver it 6 days ago! Each day a comforting email/text that it will arrive the next day. For a week! Their customer support is just horrid. No help AT ALL.

I just want my property back from these nincompoops. They are the WORST. Why would anyone ship via FEDEX when UPS actually delivers on time almost all of the time. I am going to absolutely complain to any vendor using FEDEX.

 – About 4 days ago.

FedEx can’t even sort out their delivery time, cuz they know I ordered the new iPhone 14 Pro Max and they want to steal it from me so they’re taking forever to deliver. Screw them and screw the...

FedEx can’t even sort out their delivery time, cuz they know I ordered the new iPhone 14 Pro Max and they want to steal it from me so they’re taking forever to deliver. Screw them and screw the company

 – About 5 days ago.

FedEx left a package of mine in the middle of a street, a mile away from my office. Thank god my business name was on it and a Good Samaritan called us. $800 saved, no thanks to FedEx. ...

FedEx left a package of mine in the middle of a street, a mile away from my office. Thank god my business name was on it and a Good Samaritan called us. $800 saved, no thanks to FedEx.

 – About 5 days ago.

Hi all!! Have to say after at least 4 botched deliveries by Fed Ex i actually received what i ordered today. I bought a Steam Deck from Valve after waiting months to be given the opportunity to...

Hi all!! Have to say after at least 4 botched deliveries by Fed Ex i actually received what i ordered today. I bought a Steam Deck from Valve after waiting months to be given the opportunity to purchase one of these highly sought after items. In my excitement after receiving this email from Valve and finalizing and paying nearly $700 for this item I noticed Fed Ex was the shipper. My heart sank and my excitement turned to “i’ll never receive this $700 machine”. So, I waited and watched the tracking info. turn from “out for delivery, expect your delivery between 10:50am to 1:50pm” to “delivery by end of day” after 1:50pm came and went. As i said earlier past Fed Ex shipments had done the exact same thing with 3 of my items getting delivered days later and 1 of them just disappeared into thin air. To my surprise the Steam Deck was delivered to my 3rd floor apt. No knock or doorbell, just silently set the package down and ran off. If i had done my research into Valve using Fed Ex as it’s shipper i would not have completed my purchase and let my reservation expire. I actually feel lucky to have received my package and I have never felt that way recently about USPS or UPS. I doubt FedEx will be in business much longer. Maybe restructure and just do over-night or 2-day deliveries. They will most likely go the way of DHL….very limited international and specialized over- night deliveries. Something broke awhile back and never got fixed and it’s to bad. I never thought i would say “ship it to me USPS”. Wow!….what a train wreck.

 – About 5 days ago.

The customer help line goes to a foreign country that has people answering the phone with poor English skills and can not spell out a street name to an Fed-ex office center let alone say the name that...

The customer help line goes to a foreign country that has people answering the phone with poor English skills and can not spell out a street name to an Fed-ex office center let alone say the name that is understandable.
The drivers do drive by's and then say no one is was at the address to sign for a package.
I actually see them dictating to their customer companies stupid things that really pisses off the their customers and hurting their business. In general I wonder how they stay in business.

 – About 5 days ago.

What the f%@k is a delivery exception? These guys have the shittiest delivery tracking system out of all the courier services. Absolute embarrassment to 21st century technology and business. I have to...

What the f%@k is a delivery exception? These guys have the shittiest delivery tracking system out of all the courier services. Absolute embarrassment to 21st century technology and business. I have to pick my daughter up from chemo in 20 minutes, and here I am waiting for a package that was supposed to be delivered 2 hours and 30 minutes ago and needs to be refrigerated upon arrival. f%@k these guys. I would like to be able to say just f%@k the executives and upper level management but even the front line workers suck ass. Bullshit.

 – About 1 Week ago.

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 – About 1 Week ago.

I was expecting a package at 12pm signature required. It didn’t come at 12 I was told it would be here by end of day 5 hrs and 37 minutes later I got a text saying it is delayed and won’t be here...

I was expecting a package at 12pm signature required. It didn’t come at 12 I was told it would be here by end of day 5 hrs and 37 minutes later I got a text saying it is delayed and won’t be here until Monday. I wouldn’t care if it didn’t require a signature but my time is not important apparently!!

 – About 1 Week ago.

https://www.washingtonpost.com/nation/2021/12/01/fedex-driver-dumped-packages-ravine-alabama/...

https://www.washingtonpost.com/nation/2021/12/01/fedex-driver-dumped-packages-ravine-alabama/

 – About 1 Week ago.

Fedex was one hour from delivery, then said my package remains in Scottsdale, Ariz. due to "weather delays". There is beautiful weather throughout the southwest. The package has been sitting...

Fedex was one hour from delivery, then said my package remains in Scottsdale, Ariz. due to "weather delays". There is beautiful weather throughout the southwest. The package has been sitting in Scottsdale for four days so far. I'm in San Diego. Never, never again will use Fedex unless they reimburse me for time and angst. I needed that item. This is the third issue with Fedex in three deliveries.

 – About 1 Week ago.

Finally, some good news. Take that you Fedex thieves!

Finally, some good news. Take that you Fedex thieves!
https://www.wsj.com/articles/fedex-says-preliminary-first-quarter-results-miss-expectations-as-macro-trends-worsen-11663275276?mod=hp_lead_pos1

 – About 1 Week ago.

My package was supposed to be here TWO DAYS AGO. Now they say the delivery date is pending BUT also says it's out for delivery...

My package was supposed to be here TWO DAYS AGO. Now they say the delivery date is pending BUT also says it's out for delivery

 – About 1 Week ago.

FedEX's company is full of liars and crooks. They deliver slow, have unnecessary delays, have horrible package tracking, can't seem to hire people who won't throw or steal your package,...

FedEX's company is full of liars and crooks. They deliver slow, have unnecessary delays, have horrible package tracking, can't seem to hire people who won't throw or steal your package, and have terrible customer service.

 – About 1 Week ago.

Yup. FedEx Sucks!!!
Parcel was theoretically "delivered" yesterday (Weds), but i can't find it anywhere. And that was after initial delivery on a Sunday (to a business address)...

Yup. FedEx Sucks!!!
Parcel was theoretically "delivered" yesterday (Weds), but i can't find it anywhere. And that was after initial delivery on a Sunday (to a business address) failed.

 – About 1 Week ago.

Garbage company. The package has disappeared at a sorting facility and has not moved in over 5 days, well beyond the delivery date. And just to make your experience with them more painful the tracking...

Garbage company. The package has disappeared at a sorting facility and has not moved in over 5 days, well beyond the delivery date. And just to make your experience with them more painful the tracking feature never works. I will stop buying from any retailer that exclusively uses Fedex.

 – About 1 Week ago.

I have had nothing but issues with FedEx.

For my most recent issue with them, I ordered a time-sensitive item. It was shipped with FedEx two-day shipping. Two days passed: no package...

I have had nothing but issues with FedEx.

For my most recent issue with them, I ordered a time-sensitive item. It was shipped with FedEx two-day shipping. Two days passed: no package received. Two more days passed: operational delay. Apparently the address was "incorrect". But, how could this be? The address was verified before the package was shipped. Anyway, the status remained at "operational delay" for three additional days, without any status update. The tracking site didn't note whether the address issue had been resolved. So, I try to reach out to someone to understand what went wrong. Web chat tool? Unhelpful, it tells me to call them and that call volumes are high. I call them and try to get a human on the line. After saying "customer service" more times than I can count and repeatedly explaining the situation to the answering bot, it hangs up on me. Ultimately, I found that the ongoing delay was because the address issue had not actually been resolved, so I had the package sent to a FedEx pickup center. I wouldn't be surprised if it's Monday before I receive the package. It doesn't even matter, anyway; I can no longer use it.

 – About 1 Week ago.

Fedex lies about attempting to leave packages. I never left my house. Fedex didn’t come. Plus I’ve got a dog that can hear anything. She would have barked if someone on front porch. It was an...

Fedex lies about attempting to leave packages. I never left my house. Fedex didn’t come. Plus I’ve got a dog that can hear anything. She would have barked if someone on front porch. It was an overnight shipment that cost $25 extra dollars. I didn’t receive. I called FedEx and they hung up on me. I called back and talked to someone. She was nicer. I also lost my vacation because my package didn’t come. Which was a debit card. So I could have money on my trip. I didn’t get to go on because FedEx didn’t deliver. I am so mad at fedex

 – About 1 Week ago.

The FedEx tracking page is broken 95% of the time and the problem has been going on for months during the summer of 2022. Once in a while when I enter a tracking number it actually responds with...

The FedEx tracking page is broken 95% of the time and the problem has been going on for months during the summer of 2022. Once in a while when I enter a tracking number it actually responds with useful results, but usually it just displays the message, "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." and the URL changes from "https://www.fedex.com/fedextrack" to "https://www.fedex.com/fedextrack/system-error".

 – About 2 weeks ago.

A cousin sent me a very old family bible. I told her to insure it so it would require delivery to a live person, and sign for it. What did FedEx do? They left it out by the street, 100 yards from the...

A cousin sent me a very old family bible. I told her to insure it so it would require delivery to a live person, and sign for it. What did FedEx do? They left it out by the street, 100 yards from the house. Anyone could have easily stolen it.

 – About 2 weeks ago.

Sent a package past my town 4 hours and was delivered late. Wonder why!!! (Went from Cali into deep Arizona for our reason). Another package was supposed to be delivered today and was within 3 hours...

Sent a package past my town 4 hours and was delivered late. Wonder why!!! (Went from Cali into deep Arizona for our reason). Another package was supposed to be delivered today and was within 3 hours of me last night. Now there is no existence of said package. FedEx, get your crap together, this is embarrassing. I could deliver faster in my ‘97 Subie.

 – About 2 weeks ago.

So I had a cabinet I ordered from BBB. FedEx says they delivered at 11:00- I was home. It was not delivered. I called to let them know it wasn’t, and they said they would open a case and call me...

So I had a cabinet I ordered from BBB. FedEx says they delivered at 11:00- I was home. It was not delivered. I called to let them know it wasn’t, and they said they would open a case and call me back.
No call back still!

So, apparently it’s been sitting at the bottom of the stairs to apartment complex (near neighbors house), but I can’t lift it (70 pounds) because I was in a car accident and am still healing….

Now, I’m waiting for a call back to the investigation, but they won’t send anyone over to DELIVER IT!

I used to be a driver for UPS. There is no excuse. If somebody would have complained, they would have sent my supervisor out that same day, fixed the issue, and I would have been reamed.

Now I have a package at the bottom of the stairs, in the dirt and just feet away from sprinklers, and have to wait for a call back, when these idiots could just have done their job in the first place.

Meanwhile, BBB agreed to send another cabinet which is due to arrive in 5 days. Will they just stack it next to the one and I’ll have to go through this again? Idiots!

 – About 2 weeks ago.

f%@king worthless garbage FedEx ground driver signed for my package, didn't stop at our organization, filed it as delivered, and no package was actually delivered.

Now the...

f%@king worthless garbage FedEx ground driver signed for my package, didn't stop at our organization, filed it as delivered, and no package was actually delivered.

Now the retailer/vendor has it marked as delivered, FedEx has it marked as delivered, but it wasn't.

Not one FedEx Ground truck f%@king stopped at our office today. Not a single f%@king one.

It will show up delayed tonight or tomorrow, then likely be delivered a day or two from now.

JUST MARK IT AS f%@kING DELAYED. I DON'T CARE IF IT TAKES A DAY OR TWO LONGER TO BE DELIVERED I f%@kING CARE ABOUT THE GODDAMN FRAUD YOU KEEP COMMITTING SIGNING FOR IT YOURSELF AND NOT f%@kING DELIVERING IT AND SAYING YOU DID.

c*ntS.

 – About 2 weeks ago.

Purchased an item from a store that is about 20 miles from my house in Los Angeles.
It should've taken one day for it to reach me via ground , two at the most.
Instead the geniuses...

Purchased an item from a store that is about 20 miles from my house in Los Angeles.
It should've taken one day for it to reach me via ground , two at the most.
Instead the geniuses at FedEx sent it all the way to New Jersey on a truck before routing it though Indiana and Oklahoma before getting it to me two weeks later.
Of course the customer service response was" Well, You did use ground"
Talk about maximum carbon footprint!
Of course when they did finally cop to an issue no one called as promised.
F you FedEx!

 – About 2 weeks ago.

Numerous packages pending for a week and one was scanned as delivered upon pickup from retailer. Fedex is the absolute worst! USPS has surpassed them in my opinion, hardly ever a problem with ups....

Numerous packages pending for a week and one was scanned as delivered upon pickup from retailer. Fedex is the absolute worst! USPS has surpassed them in my opinion, hardly ever a problem with ups.

 – About 2 weeks ago.

Delivered my package to wrong house and then tried to validate their incompetence by laying the problem off on someone else. Does anyone do their job anymore? Does anyone care anymore? Certainly not...

Delivered my package to wrong house and then tried to validate their incompetence by laying the problem off on someone else. Does anyone do their job anymore? Does anyone care anymore? Certainly not Fed up(ex) May their white trucks lay rusted waste at the junk yards of history. Bite Me Fed Ex!!!!!

 – About 2 weeks ago.

Ordered an item on the 8th. It has been delayed twice already, and despite the latest location being less than an hour from my home, it STILL has not arrived after 10 hours. f%@k you Best Buy for not...

Ordered an item on the 8th. It has been delayed twice already, and despite the latest location being less than an hour from my home, it STILL has not arrived after 10 hours. f%@k you Best Buy for not letting me change the delivery method to something that ISN'T Fedex.

 – About 2 weeks ago.

HAHAHAHA, part 3, I got an update last night that my package will arrive monday early and was 30 minutes away in another town...cool maybe they are turning over a new leaf...HAHAHAHA...April...

HAHAHAHA, part 3, I got an update last night that my package will arrive monday early and was 30 minutes away in another town...cool maybe they are turning over a new leaf...HAHAHAHA...April fools....oh its april all year for Fedex. Now an update this mourning, my package is now 10 hours away in another state. HAHAHAHA jokes on me, now update is back to tuesday and I bet it goes bavk to where it was last night. WHAT A JOKE OF A COMPANY! I ordered this almost 2 weeks ago and they only picked it up on the original arrive by date, how sad.

 – About 2 weeks ago.

https://www.tiktok.com/t/ZTR5yCj1q/

FedEx disrespect every time this asshole driver delivers to Cairo IL. He always throws the packages. Today the little c*nt stood back and stared at the...

https://www.tiktok.com/t/ZTR5yCj1q/

FedEx disrespect every time this asshole driver delivers to Cairo IL. He always throws the packages. Today the little c*nt stood back and stared at the camera.

What he may not know is I can easily blow up the image to get a positive facial on his looser ass. Oh, never mind. I already did that but did not include it.

 – About 2 weeks ago.

Last October (2021) I shipped conference supplies from Nashville to Seattle, FedEx ground. I shipped them in plenty of time based on how many days they said it’d take. They said 5 days, I shipped 8...

Last October (2021) I shipped conference supplies from Nashville to Seattle, FedEx ground. I shipped them in plenty of time based on how many days they said it’d take. They said 5 days, I shipped 8 days in advance. It took 30 days. I had to buy or re-print all the conference supplies I’d shipped. They shipped it back to me at no charge. It took 30 days for it to get back to Nashville. I was told the shipment had to br completed before I could request a refund. There was no refund available because they then told me it was “cast in stone” that I had to request the refund within 15 days.

Last month I shipped medication for next day delivery by 10am. It arrived at 4pm two days later. They did refund that charge, but the damage was done. Again I relied on them to do what they said they’d do and they failed.

The staff is surly and hateful. In three stores in three cities, going in for printing, they’re hateful everywhere - Richmond, Nashville, and Boca Raton.

The final straw??? The $2.50 surcharge for the privilege of letting them print something for me. That’s waived if your job is over $50, but then they slap you with a “Same Day” fee.

They were delivering a lot of packages for Amazon. They pissed off Amazon so Amazon bought more trucks and hired more drivers.

I’m done with FedEx. Period


 – About 2 weeks ago.

I pre-ordered a video game so I could have it on launch day from Walmart, and they ended up using FedEx one day delivery. They f%@ked it up, and since it released on Friday they don't do delivery...

I pre-ordered a video game so I could have it on launch day from Walmart, and they ended up using FedEx one day delivery. They f%@ked it up, and since it released on Friday they don't do delivery on weekends, I now have to wait until Monday.

 – About 2 weeks ago.

FedEx sucks because they are awful at everything. From customer service to delivery to the website, their incompetence knows no bounds. Been waiting on a order for 10 days now. The tracking showed it...

FedEx sucks because they are awful at everything. From customer service to delivery to the website, their incompetence knows no bounds. Been waiting on a order for 10 days now. The tracking showed it should have been delivered on the 6th but at the end of day changed to the 7th. So I tracked it on the 7th and all I saw was that frustrating red line with the word delayed at the end. I called to find out why and after 10 minutes of navigating through prompts I actually spoke to a human who just gave me the info I was seeing on line. So I called back on the 8th with a little more anger in my voice and was told that FedEx re-labeled the package and it was on the way but it wasn't. Then I noticed on the site that my package was shipped from Troutdale, OR to Burlington, WA, which is about 12 miles from me, then back to Troutdale, OR!!! What the holy hell is wrong with this company? Anyway, I am still waiting for a package that may or may not show. I tried to file a claim online but when I try the claim section seems to be the only part has unexpected errors. Seems about right. I will never use FedEx to ship and if a company uses FedEx I will not purchase from that company.

 – About 2 weeks ago.

Ordered a guitar that they broke in transit.... got a refund overnighted another one, broken again. Got refunded ordered another one overnight and here are 4 days later and nothing... These clowns at...

Ordered a guitar that they broke in transit.... got a refund overnighted another one, broken again. Got refunded ordered another one overnight and here are 4 days later and nothing... These clowns at FedEx can suck a big one...... I WILL NEVER ORDER ANYTHING FROM ANY COMPANY that uses these a$$ holes,.

 – About 2 weeks ago.

Part 2......Ordered at Walmart.com October 30, label created September 1st. Package to arrive September 9th. Said expect it early September 8th. Now September 9th and they just picked ot up on the...

Part 2......Ordered at Walmart.com October 30, label created September 1st. Package to arrive September 9th. Said expect it early September 8th. Now September 9th and they just picked ot up on the 8th. WOW. I called everyone...the manufacturers the sellers and Fedex noone knew why it was sitting not picked up for 6 days and noone could tell me if it was going to be picked up or not. Only thing that I was told was I.could get a refund. Noww tracking finally say it is coming early on the 13th....how is that early. Just horrible so far and I still have to wait until it is delivered.

 – About 2 weeks ago.

SHOCKER! l called and raised Holy Hell with the CSR. MIRACLE IT SHOWS UP FOR DELIVERY 15 minutes later!

Fedex sends text stating delivery by 12noon then text states “by end of day”!...

SHOCKER! l called and raised Holy Hell with the CSR. MIRACLE IT SHOWS UP FOR DELIVERY 15 minutes later!

Fedex sends text stating delivery by 12noon then text states “by end of day”! THIS IS REFRIGERATED MEDICATION!!!

 – About 2 weeks ago.

Why have tracking with Fedex ....
A complaint with the bbb

Complaint Type: Problems with Product/Service
Status: Resolved
08/25/2022

I ordered a pair of...

Why have tracking with Fedex ....
A complaint with the bbb

Complaint Type: Problems with Product/Service
Status: Resolved
08/25/2022

I ordered a pair of used running shoes through Mercari. The shipper dropped off the package with Fed Ex around Aug. 12. It is now Aug 25 and the package has yet to arrive. The tracking information has shown the package was to be delivered on three different dates since Aug. 12 and it has yet to be delivered. The latest information on their tracking application showed the package was to be delivered today by 4:45 PM. It has not been delivered and shows the package in ****** Ks which is nearly 500 miles away from where I live. I have called Fed EX repeatedly this past two weeks and only have gotten the run around. The first time I called I was told a tracing team would be put on the package and someone would contact me with the updates and where the package was and when it would be delivered. No one contacted me. Now I am told there is nothing Fed Ex can do or trace the package because it was sent via their economy packaging service. I was also told the only person who can contact them is the original shipper who I am unable to contact through Mercari.
Business Response
08/30/2022

Dear ****,

This is in response to your inquiry addressed to the Better Business Bureau.

We regret any problems you encountered while inquiring about the status of the shipment traveling on package tracking number ********************. FedEx Ground Economy specializes in the delivery of low-weight, less time-sensitive shipments. This is a cost-effective service and is not a time-definite delivery service. Most shipments are delivered within five to seven business days. Also, scans may not be recorded each day for this service since it is not a time-definite delivery service.

On behalf of FedEx, we extend our sincere apologies for the inconvenience you were caused.

Respectfully,
FedEx

 – About 2 weeks ago.

Once again Fed Ex lied. Their tracking number says package will be delivered before end of day and once again it wasn't. tracking number at 4:30 AM said it was on truck out for delivery. It never...

Once again Fed Ex lied. Their tracking number says package will be delivered before end of day and once again it wasn't. tracking number at 4:30 AM said it was on truck out for delivery. It never arrived. If they need another day fine, but when I need to sign for a package, and I spend my whole day twiddling my thumbs, something needs to change. UPS, DHL, USPS all fulfill their promises even if it is at extra late hours. They give their word and they fulfill it. Fed Ex tells you something and then fails 100% of the time. We just canceled a wine club membership because they only ship Fed Ex. And, once again, Fed Ex told us it would arrive before end of day and it didn't. Just how in the hell do they stay in business?

 – About 2 weeks ago.

I hated fedex!! Package states it would be delivered earlier than expected never comes, next day I reschedule my day to wait around, they say they attempted to deliver, lies!!! No doorbell ring, no...

I hated fedex!! Package states it would be delivered earlier than expected never comes, next day I reschedule my day to wait around, they say they attempted to deliver, lies!!! No doorbell ring, no sticker that they were here, then you call their foreigner customer service and they lie stating they'll contact the driver and have them recliner same day, I knew that was a lie and ofcouse when you call back and request a manager they "Apologize " for incorrect information you're given then tell you they'll deliver the next day. I swear I absolutely hate them

 – About 2 weeks ago.

https://www.bbb.org/us/tn/memphis/profile/mailing-services/fedex-corporation-0543-3310/complaints

Go to this site lodge your complaint seems to be the only way to get things accomplished...

https://www.bbb.org/us/tn/memphis/profile/mailing-services/fedex-corporation-0543-3310/complaints

Go to this site lodge your complaint seems to be the only way to get things accomplished with them....

 – About 3 weeks ago.

Where to f%@king begin with this POS company. 90% Failure rate on delivering packages to my business in NJ.
-Bare minimum of 25 times has the business been open, front door open, lights on and...

Where to f%@king begin with this POS company. 90% Failure rate on delivering packages to my business in NJ.
-Bare minimum of 25 times has the business been open, front door open, lights on and a package wasn't delivered because "Business was closed". Never once was a call tag left.
-Had a package coming FROM NJ was on the truck for 5 days due to "delivery exception" then the label was suddenly damaged and had to be replaced - in Oregon! Then onto Georgia before going to Pittsburgh and then to NJ. 15 days for a package that was sent from an hour and a half away.
-Ordered ammo online & paid extra for a direct signature. Fed Ex driver left it on the wrong doorstep with no signature, a violation of federal law.
-Recently had a key piece of equipment go down and need replacing(a $1000 printer) Scumbag driver faked the delivery and stole it off the truck.
-Had merchandise for an event that was needed in hands by a specific date, they could not get the package a half an hour away in five days. missing my deadline. Then they attempt delivery the day after I'm already at said event and we refuse the package. Scumbag driver comes back after the business was closed and leaves the package anyway in an attempt to prevent me from filing a claim.
ANY company that ships with them I will not do business with and let them know why. Outside of the couple of people that were actually helpful, seemed to care & tried to help with the problems, the company is filled with illegal scumbag criminals that could give less of a shit about doing their job, while the management "we're sorry" and does nothing about it.

 – About 3 weeks ago.

I have never had a single delivery come as promised by FedEx. Tracking will finally say out for delivery, expected delivery by end of day (after sitting at their local facility for 2 days!) And then...

I have never had a single delivery come as promised by FedEx. Tracking will finally say out for delivery, expected delivery by end of day (after sitting at their local facility for 2 days!) And then suddenly before the day ends, that out for delivery changes to unknown delivery date! I refuse to buy from any vendors who use FedEx anymore! Only UPS and USPS from now on. I am done.

 – About 3 weeks ago.

FedEx ground lost my package and I work for the contractor who lost it. There’s only 3 houses on my street and it’s not at any of them. My security cameras don’t show a FedEx truck on my street...

FedEx ground lost my package and I work for the contractor who lost it. There’s only 3 houses on my street and it’s not at any of them. My security cameras don’t show a FedEx truck on my street that day. FedEx does indeed suck!

 – About 3 weeks ago.

Ordered at Walmart.com October 30, label created September 1st. Package to arrive September 9th. Still sitting in Ca. Walmart not picked by Fedex September 6th. Contacted Fedex automated said to...

Ordered at Walmart.com October 30, label created September 1st. Package to arrive September 9th. Still sitting in Ca. Walmart not picked by Fedex September 6th. Contacted Fedex automated said to contact sender. Contacted Walmart they don't know why the package hasn't been picked up by Fedex. They are having the store and corporate look in to it. My bad not buying anything from Walmart anymore until they change logistics company. I will let you know what happens. Walmart said if package doesn't arrive they will give me a refund a lot of help that does me.

 – About 3 weeks ago.

Anyone gonna mention the Crack heads at GSE at fedex stealing packages cause no one searches their shit when they go on and off site. Lol????...

Anyone gonna mention the Crack heads at GSE at fedex stealing packages cause no one searches their shit when they go on and off site. Lol????

 – About 3 weeks ago.

Perryville Ohio seems to be one of many FedEx black holes. My package has been stranded there for days with no updates while they try to get their act together. Will call my supplier and tell them...

Perryville Ohio seems to be one of many FedEx black holes. My package has been stranded there for days with no updates while they try to get their act together. Will call my supplier and tell them to resend using UPS. I will then refuse FedEx delivery IF it ever arrives. Hate this company.

 – About 3 weeks ago.

????????o 99 636 p
?????????: https://docs.google.com/document/d/AAAfedex-sucks.netBBB/view...

????????o 99 636 p
?????????: https://docs.google.com/document/d/AAAfedex-sucks.netBBB/view

 – About 3 weeks ago.

HOW MANY COMPANIES HAVE A PUBLIC WEB SITE THATS LABELED FEDEX SUCKS? OH FEDEX ! WHAT A JOKE OF A COMPANY.. I CANT BELIEVE THE OWNER HASNT SEEN OR HEARD OF IT. MAY HE REST IN PISS....

HOW MANY COMPANIES HAVE A PUBLIC WEB SITE THATS LABELED FEDEX SUCKS? OH FEDEX ! WHAT A JOKE OF A COMPANY.. I CANT BELIEVE THE OWNER HASNT SEEN OR HEARD OF IT. MAY HE REST IN PISS.

 – About 3 weeks ago.

REMEMBER FOLKS WHEN THE TEAM FAILS THE COACH GETS FIRED . IN THIS CASE IT SHOULD BE THE OWNER ! YES THAT A HOLE. RICH PRICK FEEDS ON EVERYBODY'Y GRIEF! I HOPE HIS BALL TEAM COME IN LAST AND HIS...

REMEMBER FOLKS WHEN THE TEAM FAILS THE COACH GETS FIRED . IN THIS CASE IT SHOULD BE THE OWNER ! YES THAT A HOLE. RICH PRICK FEEDS ON EVERYBODY'Y GRIEF! I HOPE HIS BALL TEAM COME IN LAST AND HIS FANS SIT ON THE OTHER SIDE OF THE COURT AND CHEER FOR THE OTHER TEAM.

 – About 3 weeks ago.

THE PUBLIC SHOULD BOYCOTT ALL COMPANIES USING FEDEX PERIOD. THEIR OWNER IS A CHEAP BILLOINAIRE KIND OF LIKE A THOSE LANDLORDS THAT WONT FIX ANYTHING AND EXPECT THE TENNANT TO PAY FOR THEIR CRAP. I HAD...

THE PUBLIC SHOULD BOYCOTT ALL COMPANIES USING FEDEX PERIOD. THEIR OWNER IS A CHEAP BILLOINAIRE KIND OF LIKE A THOSE LANDLORDS THAT WONT FIX ANYTHING AND EXPECT THE TENNANT TO PAY FOR THEIR CRAP. I HAD A GREAT FEDEX DRIVER A FEW YEARS AGO THAT DELIVERED TO MY OFFICE. HE TOLD ME HOW CHEAP THE OWNER WAS AND HE FINALLY SOLD HIS ROUTE . HE NOW OWNS A GYM. CANT BLAME THE GUY. THE DRIVERS ARE TREATED LIKE WORKERS IN A SWEAT SHOP. THATS WHY THE CRAP SERVICE. CRAP ROLLS DOWNHILL FOLKS. BOYCOTT EVERYBODY THAT USES THIS SERVICE AND THE OWNER AND HIS BALL TEAM TOO. WE ARE STRONGER IN NUMBERS. PASS THE WORD!! GOD BLESS

 – About 3 weeks ago.

LAZY FKN DRIVER LEAVES MY PACKAGES OUT BY THE ROAD CAN'T WAIT TO CATCH THE PRICK! NOT WASTING TIME WITH CORPORATE THEY SUCK TOO! USPS FANTASTIC! UPS FANTASTIC! FEDEX CRAP!!!!!!!!!!!!...

LAZY FKN DRIVER LEAVES MY PACKAGES OUT BY THE ROAD CAN'T WAIT TO CATCH THE PRICK! NOT WASTING TIME WITH CORPORATE THEY SUCK TOO! USPS FANTASTIC! UPS FANTASTIC! FEDEX CRAP!!!!!!!!!!!!

 – About 3 weeks ago.

This happens a lot with Fedex:

1. I'll get a notice saying that a package has shipped and that it's expected to arrive (for example) "on Thursday". Then twenty minuted...

This happens a lot with Fedex:

1. I'll get a notice saying that a package has shipped and that it's expected to arrive (for example) "on Thursday". Then twenty minuted later, I'll get an update saying, "Your package is now scheduled to arrive early, on Wednesday! YAY!", so I'll wait around on Wednesday for delivery but it never happens. Then the next morning, tracking reverts to the original delivery date of Thursday.

2. I'll track a package. It gets to my state, then Fedex sends it across the country as far as it can go in the opposite direction, then eventually back to me. WHY? Not only is this annoying, just think of the waste of fuel involved.

3. Fedex customer service people (who all sound like they're in India but who will insist that they are not if you ask them) can only tell you what you yourself can see when you track. If you press them for information, some of them will actually lie to you and tell you what they think you want to hear, especially if you've agreed to take a customer service survey that rates them at the end of the call.

4. Fedex tracking is inconsistent. It will say for example that "your package was delivered at 1 pm", yet an email update from Fedex will tell you that the same package was delivered at 3:15 pm. If you don't actually get the package and open a claim with Fedex or Paypal, you will get told that they have proof of delivery, which consists of a Fedex page that says, "package delivered", no signature, no photo, just their say so. Drivers have been known to deliver to the wrong address, and some even to steal packages, so this "proof" doesn't always mean what it says.

 – About 3 weeks ago.

"Unfortunately we are unable to retrieve your tracking results at this time. Please try again later"

In other words, "You probably will get it, you probably won't"...

"Unfortunately we are unable to retrieve your tracking results at this time. Please try again later"

In other words, "You probably will get it, you probably won't"

FedEx is a literal scam and they know it.

 – About 3 weeks ago.

Why do companies even use FedEx? Why are they still operating? This "delivery" service is an absolute joke.... I did a simple Google search about why they suck so much and apparently the...

Why do companies even use FedEx? Why are they still operating? This "delivery" service is an absolute joke.... I did a simple Google search about why they suck so much and apparently the "delivery drivers" pay for the routes.. what is the point honestly. What a cheap way to make money off of larger coporations/companies that also want to save money...

 – About 3 weeks ago.

FedEx sucks because I have a VERY important package that I need delivered (a replacement cell phone from the one that was stolen from me).. the delivery update said 'Out For Delivery' on the...

FedEx sucks because I have a VERY important package that I need delivered (a replacement cell phone from the one that was stolen from me).. the delivery update said 'Out For Delivery' on the order tracking.
When I tell you I have been waiting by my window ALL DAY... that is not an understatement. I have been watching and waiting for them like a HAWK. I refreshed my delivery status and it said they attempted to deliver this order, but nobody answered...
crazy because I have been WATCHING all day and no FedEx truck has pulled up to my residence. FedEx is absolute trash.
I called a customer service agent who "promised" to get the package delivered today, but after reading about how much FedEx sucks and having an entire website dedicated to trashing FedEx, it's safe to say it is not going to arrive today. Now I am stuck waiting until Tuesday, September 6th, and am not allowed to pick it up from a facility because the shipper marked it requiring a signature.
Awesome, thanks for ruining my weekend FedEx!!

 – About 3 weeks ago.

https://www.cnn.com/2021/11/30/us/alabama-fedex-packages/index.html...

https://www.cnn.com/2021/11/30/us/alabama-fedex-packages/index.html

 – About 3 weeks ago.

FedEx delivery drivers are @ssholes! Saw the driver drive up and start walking to my front door. Making my way to the front door, heard the driver throw my package to the ground near my front door....

FedEx delivery drivers are @ssholes! Saw the driver drive up and start walking to my front door. Making my way to the front door, heard the driver throw my package to the ground near my front door. Opened the door hearing him giggle walking away, as I found my crushed package on the porch. I guess these sub-humans don't realize those receiving packages are paying their salary. Special place in Hell for these idiots!

 – About 3 weeks ago.

I ordered an expensive perfume from Nordstrom. The Fedex thieves were "kind" enough to deliver an EMPTY BOX. Yes, you read it right, these damn thieves delivered an empty box - of course that...

I ordered an expensive perfume from Nordstrom. The Fedex thieves were "kind" enough to deliver an EMPTY BOX. Yes, you read it right, these damn thieves delivered an empty box - of course that THE PERFUME WAS STOLEN. Shame on you Nordstrom for using these thieves as your carrier. For how long do we (customers) have to put up with your dishonesty, and incompetence?!?!?!? f%@k you Fedex! From zip code 10011

 – About 3 weeks ago.

My package has sat at the Chicago facility for over five days without any attempt to deliver. That’s according to the tracking information on their website. That’s until today when it went Puff...

My package has sat at the Chicago facility for over five days without any attempt to deliver. That’s according to the tracking information on their website. That’s until today when it went Puff and there’s no information available on their website for that tracking number. Their telephone customer service system says that tracking number doesn’t exist! Lousy company……

 – About 3 weeks ago.

went to fedex to mail a package, sign on the door read:

"Help Wanted, if you have been fired from every job on your first day or never had a job, are over age 50 and still live with...

went to fedex to mail a package, sign on the door read:

"Help Wanted, if you have been fired from every job on your first day or never had a job, are over age 50 and still live with mom & dad, fedex wants you!

 – About 3 weeks ago.

FedEx will now show us a photo of our deliveries as proof. I say first they would have to actually deliver our packages on time . Start with what you promise your customers....

FedEx will now show us a photo of our deliveries as proof. I say first they would have to actually deliver our packages on time . Start with what you promise your customers.

 – About 4 weeks ago.

They said my package was delivered. I would like to know where ?????? It is not here. They even took a picture of it beside someones door???...

They said my package was delivered. I would like to know where ?????? It is not here. They even took a picture of it beside someones door???

 – About 4 weeks ago.

FedEx sucks because they will just completely neglect to take a package to your home because they don't feel like it. Has happened to me every time I order FedEx. Ignorant, negligent swine dogs....

FedEx sucks because they will just completely neglect to take a package to your home because they don't feel like it. Has happened to me every time I order FedEx. Ignorant, negligent swine dogs.

 – About 4 weeks ago.

For some inexplicable reason, this customer‘s responsiveness has plummeted. They have jacked their rates and forfeited customer service care at every juncture. I’ve never seen a company in more...

For some inexplicable reason, this customer‘s responsiveness has plummeted. They have jacked their rates and forfeited customer service care at every juncture. I’ve never seen a company in more dire need of competition. I know Fred Smith is no longer running things but whoever it is I can only hope that they commit to restoring the glory of what once was Fedex

 – About 4 weeks ago.

Just try to talk to a person! Good luck with that!
What a business model, thankfully we have other choices though not much better.... ...

Just try to talk to a person! Good luck with that!
What a business model, thankfully we have other choices though not much better....

 – About 4 weeks ago.

Fedex SUCKS because you see the tracking and you see your package isn't being delivered, so you call. When you call, you have to give the system your tracking number, then it just tells you what...

Fedex SUCKS because you see the tracking and you see your package isn't being delivered, so you call. When you call, you have to give the system your tracking number, then it just tells you what you just saw online. Then you have to say "customer service" about seven times before it will FINALLY let you talk to a customer service person. By then you are already really frustrated, and the "customer service" person gives you a fake name and tells you some lies.

Basically nobody knows or cares what is going on. if your package is just sitting there in one of their spots with no delivery date after it was supposed to have been delivered days ago, too bad. Nobody will talk to anybody in that location or actually try to help you. You just have to wait 7 days so they will admit that someone lost or stole it, then start over again.

 – About 4 weeks ago.

I've had so many bad experiences with fedex. My latest is the last straw. I will from now on determine who the shipper is and will refuse to except shipments using fedex. They are a horrible...

I've had so many bad experiences with fedex. My latest is the last straw. I will from now on determine who the shipper is and will refuse to except shipments using fedex. They are a horrible bunch that seems to relish in forcing customers to wait all day only to get the message "we ain't commin sucker! maybe tomorrow. Tracking is an absolute joke.

I HATE FEDEX!!

 – About 4 weeks ago.

FedEx Supposedly has tried to deliver a signature required package to my Residence Friday, no knock and attempt note left. I had been a few feet away in my master bath which backs up on my entry door....

FedEx Supposedly has tried to deliver a signature required package to my Residence Friday, no knock and attempt note left. I had been a few feet away in my master bath which backs up on my entry door. I would have heard the knock. I had just been out my front door within seconds ( 1 or two minutes. Then following day got a notice the had made another attempt but there was no way he was at my house. Electronic note happened while I was outside around my front door. No waiting on my front porch on Sunday. A case number was assigned. Ii fully expect another fake attempt to deliver. but these guys at Fed Ex are not the company they used to be.
Next step ???

 – About 4 weeks ago.

This is not to the Nazis that work at FedEx and instead towards the people that run the website. Censoring "f%@k" automatically is not needed and makes you look like a faggot. ...

This is not to the Nazis that work at FedEx and instead towards the people that run the website. Censoring "f%@k" automatically is not needed and makes you look like a faggot.

 – About 4 weeks ago.

When a box says "live fish" "fragile handle with care" "this side up" - you would think they would act accordingly. They tortured my poor female betta, causing internal...

When a box says "live fish" "fragile handle with care" "this side up" - you would think they would act accordingly. They tortured my poor female betta, causing internal injuries. She died because of their abuse.

 – About 4 weeks ago.

They killed my fish. She suffered needlessly because they couldnt do their jobs, start to finish. Delays with no explanation in Bloomington, Ca and then Phoenix! They tortured her in the heat for 3...

They killed my fish. She suffered needlessly because they couldnt do their jobs, start to finish. Delays with no explanation in Bloomington, Ca and then Phoenix! They tortured her in the heat for 3 days, threw her on a train and the final indignity was the driver who treated her package like a football and ran with her 20yds to the door with the box under his arm.

 – About 4 weeks ago.

LIARS...

LIARS

 – About 4 weeks ago.

Fitbit sent me a label Smartpost to use to return my nonfunctional watch, BIG mistake using the Smartpost label. Even FedEx said it’s the cheapest way Fitbit could have it sent back. That was 32...

Fitbit sent me a label Smartpost to use to return my nonfunctional watch, BIG mistake using the Smartpost label. Even FedEx said it’s the cheapest way Fitbit could have it sent back. That was 32 days ago to go from PA to California. No one can give me any reasons for the delay, but at one point on its journey it was 30 minutes away from its final destination until it headed north for a 10 hour trip to San Francisco.
This is frustrating when there is no one to talk to except a virtual assistant.
Lesson learned

 – About 4 weeks ago.

Wow, Fedex corp just sued it's largest independent contractors for voicing his opinion and canceled all his contracts. This model that Fedex used for years since 2000 has shifted all cost,taxes to...

Wow, Fedex corp just sued it's largest independent contractors for voicing his opinion and canceled all his contracts. This model that Fedex used for years since 2000 has shifted all cost,taxes to the contractors while Fedex pocketed the real profits. Now that the economy is going south, the independent contractors are feeling the pain. They IC. had a chance to orgainized with the teamster union but voted it down. I would not support a company that is non union.

 – About 4 weeks ago.

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 – About 4 weeks ago.

Fedex sucks because my package arrived at a facility and then hasn't moved in 5 days, and customer support is useless...

Fedex sucks because my package arrived at a facility and then hasn't moved in 5 days, and customer support is useless

 – About 1 Month ago.

My package came from California and went across the country to New Jersey. FedEx said it would deliver the next day. I checked the tracking and it left New Jersey and went to Chicago. several days...

My package came from California and went across the country to New Jersey. FedEx said it would deliver the next day. I checked the tracking and it left New Jersey and went to Chicago. several days later its back in New Jersey and says out for delivery however it’s 10pm here and the package is still not here!

 – About 1 Month ago.

I informed our suppliers to start using UPS instead of Fedex for all preproduction sample shipments. I had previously told them to use Fedex....

I informed our suppliers to start using UPS instead of Fedex for all preproduction sample shipments. I had previously told them to use Fedex.

 – About 1 Month ago.

Had a Fedex package coming three weeks ago. Tracking eventually said "delivered", we couldn't find it, looked everywhere, were kind of upset. It was delivered the next day. Fedex drivers...

Had a Fedex package coming three weeks ago. Tracking eventually said "delivered", we couldn't find it, looked everywhere, were kind of upset. It was delivered the next day. Fedex drivers either mark packages as "delivered" when they aren't, or their scanning system is messed up.

Had another Fedex package coming from overseas last week. Once again, tracking said "delivered" but it wasn't. Not only that, an email update from Fedex and the tracking information give two different dates for the alleged delivery! I called Fedex and the agent lied to get a good rating after the call, he said "Oh, wait, the tracking just updated, I can see that it will be delivered today!".....but it wasn't. I opened a case regarding this Fedex screw up, have been promised a CALL from someone several times, but no one calls.

I have yet a third package coming via Fedex. It's been traveling all over the US, back and forth for over a week now, from the midwest to the east coast to the west coast and back to the midwest again. This is the definition of either "hell" or "insanity".

If you call Fedex the automated system demands the tracking number because "the agent will need it", but when you're connected to an agent, he or she will ask you for the tracking number again because they don't get it from the automated system. The agent will sound like he is in India, but will tell you that he isn't in India and that his name is "Clancy" when it's actually Dileep. He will apologize profusely for "the trouble" you're having but nothing happens beyond that so you might as well complain to the moon. If you call Fedex headquarters in Memphis, TN, no one will answer the phone. If you send a letter of complaint, no one will respond.

Individual Fedex employees can be wonderful, but the company itself stinks to high heaven.

 – About 1 Month ago.

I ordered contact lenses from a company in Missouri. They were shipped on Aug. 18 using Fedex "Smart" Post, (He he, that's a good one) which means that once Fedex is done screwing things...

I ordered contact lenses from a company in Missouri. They were shipped on Aug. 18 using Fedex "Smart" Post, (He he, that's a good one) which means that once Fedex is done screwing things up, it turns the package over to USPS for actual delivery.

The package left Missouri, then it went to Illinois, Kentucky, Pennsylvania, and then to the Fedex hub in Connecticut, which is where it should go prior to delivery in Massachusetts. So far so good, right?

BUT THEN, for some reason only known to God or Satan (I'm betting on the latter), the package went to CALIFORNIA, sat there for 3 days, then went to Utah, Nebraska, and now, 9 days after being shipped, it's in Illinois again! Will it make it's way back to Massachusetts? Isn't this fun? To top it off, there's still no projected delivery date! Wheeeee!

 – About 1 Month ago.

What’s the difference between a Nazi and a FedEx employee? Nazis didn’t wake up every morning and say “how can I act like a FedEx employee today.” ...

What’s the difference between a Nazi and a FedEx employee? Nazis didn’t wake up every morning and say “how can I act like a FedEx employee today.”

 – About 1 Month ago.

I really do not understand how they are still in business. WTF happens in Stockton California for days on end with no updates or info on packages ? My last four deliveries have taken longer to go...

I really do not understand how they are still in business. WTF happens in Stockton California for days on end with no updates or info on packages ? My last four deliveries have taken longer to go across California than across the country. You suck.

 – About 1 Month ago.

FedEx f%@king sucks. Simply the worst f%@kING COMPANY I HAVE EVER HAD TO DEALT WITH. MY PACKAGE HASNT ARRIVED ITS BEEN 11 DAYS.
...

FedEx f%@king sucks. Simply the worst f%@kING COMPANY I HAVE EVER HAD TO DEALT WITH. MY PACKAGE HASNT ARRIVED ITS BEEN 11 DAYS.

 – About 1 Month ago.

Did you know it takes longer than two days for a package to get to Bullhead City, Az or Golden Valley, Az from Chandler, AZ? It's been in transit since Saturday afternoon. it is now Monday...

Did you know it takes longer than two days for a package to get to Bullhead City, Az or Golden Valley, Az from Chandler, AZ? It's been in transit since Saturday afternoon. it is now Monday afternoon.

 – About 1 Month ago.

fedex said my shit was gonna be delivered thursday, f%@king thursday rolls around it’s still in new f%@king mexico I LIVE IN CALIFORNIA I ORDERED MY SHIT MONDAY IT SHIPPED TUESDAY. FAST FORWARD...

fedex said my shit was gonna be delivered thursday, f%@king thursday rolls around it’s still in new f%@king mexico I LIVE IN CALIFORNIA I ORDERED MY SHIT MONDAY IT SHIPPED TUESDAY. FAST FORWARD FRIDAY IT’S IN TRACY NOW. FAST FORWARD TODAY ITS IN f%@kING FAIRFIELD AND IT SAID ON TRUCK OUT FOR DELIVERY. f%@kING TELLS ME BARCODE IS UNREADABLE???? HOW THE FUCJ DID YOU KNOW ITS ON THE TRUCK IN FAIRFIELD THE OPPOSITE DIRECTION OF MY HOUSE IN THE BAY AREA IF YOU CANT READ THE f%@kING BARCODE. WHERE THR f%@k IS MY PCKAGE ITS BEEN 3 f%@kING DAYS SINCE YOU SAID ITD BE HERE.

 – About 1 Month ago.

Ordered a dress to wear to a family gathering, it’s been over a week and FedEx said the shipment will be here Friday. Friday past and it’s still not here, so I checked FedEx tracking and my...

Ordered a dress to wear to a family gathering, it’s been over a week and FedEx said the shipment will be here Friday. Friday past and it’s still not here, so I checked FedEx tracking and my package has been stuck in Grove City Ohio for over 3 days and now they saying their was never a set delivery date. There a bunch of f*cking liars. How is delivering one small package so difficult?? There customer service sucks and so does their company. I absolutely hate FedEx.

 – About 1 Month ago.

Moved to a new house. Four straight packages undeliverable. All the driver has to do is turn his head and look out his driver side window. The address is on a giant pole. I ran down the driver today...

Moved to a new house. Four straight packages undeliverable. All the driver has to do is turn his head and look out his driver side window. The address is on a giant pole. I ran down the driver today and showed him the pole. He hung his head. Then said the package was in the middle of the truck and asked if he could come back later after he drops off some packages. He didn't come back. FedEx you suck. Your employees are retarded

 – About 1 Month ago.

I somewhat agree with a recent poster's assessment of Fedex being absolute dogshit, but feel like he may be giving them too much credit. I would say pigshit might be a more apt description, unless...

I somewhat agree with a recent poster's assessment of Fedex being absolute dogshit, but feel like he may be giving them too much credit. I would say pigshit might be a more apt description, unless there's a worse kind of shit, then i would go with that. If ever there was a company that should go under, this would be it. If times ever get hard enough for me to have to get a job working for Fedex, I would consider working as a cleaner in an unlicensed brothel in Tijuana. At least I could have some semblance of respect.

 – About 1 Month ago.

Last week Fedex tracking told us that a package had been delivered, but it was no where to be found. We checked both our front an back doors, our porch, even checked with the neighbor's, then we...

Last week Fedex tracking told us that a package had been delivered, but it was no where to be found. We checked both our front an back doors, our porch, even checked with the neighbor's, then we called Fedex. The package was delivered the next day.

Yesterday, I received three emails from Fedex re: the status of another package. (I had signed up for these updates.) Was told at 6:30 am that my package was in Indiana (I'm in Mass.) and that it would be delivered next Monday, four days from now. Then around noon, I was told that it was here and out for delivery and an hour later, I was told that it was delivered! Three email updates sent on the same day that went from "coming next Monday" to "delivered" in just a matter of hours, and - NO PACKAGE.

 – About 1 Month ago.

This company is absolute dogshit. You've got 1 job and you can't even pull it off. A f%@king week to get 1 small item out of the state of florida?! Were you using a horse drawn carriage? I...

This company is absolute dogshit. You've got 1 job and you can't even pull it off. A f%@king week to get 1 small item out of the state of florida?! Were you using a horse drawn carriage? I know it doesn't take that long to do that, I'm in Washington State and have ordered items from Florida before and have received said items within 1 week. You're a complete shit show.

 – About 1 Month ago.

definitely the worst shipping company. customer service knows the same EXACT information you know so whats the point of calling? my package was supposed to arrive today. it departed the fedex facility...

definitely the worst shipping company. customer service knows the same EXACT information you know so whats the point of calling? my package was supposed to arrive today. it departed the fedex facility this morning but was never marked out for delivery. im at home waiting around all day and then finally at 7:30 pm my tracking changes and says it has been delayed.

 – About 1 Month ago.

Update on my shipment: they failed to deliver the rescheduled (delayed) time and my package is now delayed a 3d time despite being within 40minutes physically for a week...

Update on my shipment: they failed to deliver the rescheduled (delayed) time and my package is now delayed a 3d time despite being within 40minutes physically for a week

 – About 1 Month ago.

The FedEx delivery guy who comes to our house was regularly driving THROUGH our yard to turn around. UPS and Amazon just back down to our road without putting a single tire off the driveway, but this...

The FedEx delivery guy who comes to our house was regularly driving THROUGH our yard to turn around. UPS and Amazon just back down to our road without putting a single tire off the driveway, but this kid really is a crap driver. My wife has seen this happen many times, and after the last one, she politely asked him to stop. His response was a surly “I’ll see what I can do.”

He has also used our drive as a staging area to move packages to the back of his van, and I watched him THROW every one of them to the back. I hope there weren’t any sensitive or fragile packages in there!

Also, Rock Auto will only ship through FedEx, as far as I can tell, and the order they delivered yesterday was left out in the driveway, instead of on the porch. Awful company, awful, third rate drivers.

 – About 1 Month ago.

My package has been sitting in Concord, NC for over 48 hours. It’s scheduled to be delivered today, but considering that I’m hundreds of miles away, we all know it ain’t gonna happen. It’s...

My package has been sitting in Concord, NC for over 48 hours. It’s scheduled to be delivered today, but considering that I’m hundreds of miles away, we all know it ain’t gonna happen. It’s already been rescheduled twice! HATE these people!

 – About 1 Month ago.

FED-up and they're full of EX-cuses. Mother f%@kers taking 2 weeks to finally get my package from "pending" to "weather delay" to now another fake promise date of delivery. I hate...

FED-up and they're full of EX-cuses. Mother f%@kers taking 2 weeks to finally get my package from "pending" to "weather delay" to now another fake promise date of delivery. I hate this company with a passion and there employees. What a shit service with absolutely zero accountability or customer service. f%@kers sent my $500+ package past my city to Sacramento where it's been going out every day and just cruising the streets for 12 hours to return back to their shitty warehouse. Holy f%@k, the entire problem is I paid for expedited shipping and that means nothing. They need to just say they're going to take a month to maybe deliver your package vs you putting your trust and getting f%@ked over. f%@k YOU FEDEX.

 – About 1 Month ago.

Fedex Sucks so bad! Out of the last 5 times a retailer has used fedex to ship an item to me, only once did it arrive on time. I live in a large metro area and USPS is able to reliably get me packages...

Fedex Sucks so bad! Out of the last 5 times a retailer has used fedex to ship an item to me, only once did it arrive on time. I live in a large metro area and USPS is able to reliably get me packages in time. Fedex is drunk, they need to pack up and go home

 – About 1 Month ago.

My package was supposed to be delivered on the 4th of August. It literally has gone from one side of the country to the other and now it says weather delay. hahha. ...

My package was supposed to be delivered on the 4th of August. It literally has gone from one side of the country to the other and now it says weather delay. hahha.

 – About 1 Month ago.

FedEx service suck as usual!!! 2 weeks to ship from Tennesse to Utah??? Pull your head out of your Arse FedEx...

FedEx service suck as usual!!! 2 weeks to ship from Tennesse to Utah??? Pull your head out of your Arse FedEx

 – About 1 Month ago.

Idiots! Shipping from Indiana to final destination Mukwonago , Wisc.. Got to Cudahy (20 miles from Mukwonago) then shipped back to Chicago. Morons!!!...

Idiots! Shipping from Indiana to final destination Mukwonago , Wisc.. Got to Cudahy (20 miles from Mukwonago) then shipped back to Chicago. Morons!!!

 – About 1 Month ago.

Fed Ex drivers are dipshits who could careless if packages get delivered...

Fed Ex drivers are dipshits who could careless if packages get delivered

 – About 1 Month ago.

The problem is the subcontractor FedEx uses are lazy shuts and mark items delivered and just leave it on the truck til the decide to deliver....I have learned that if it's heavy (auto parts etc)...

The problem is the subcontractor FedEx uses are lazy shuts and mark items delivered and just leave it on the truck til the decide to deliver....I have learned that if it's heavy (auto parts etc) they will make it delivered and keep it for 3 or 4 days

 – About 1 Month ago.

The stupid f%@ks lost my $500 purchase. ...

The stupid f%@ks lost my $500 purchase.

 – About 1 Month ago.

Package still sitting in Detroit, scheduled delivery today and it hasn’t even arrived in Atlanta....

Package still sitting in Detroit, scheduled delivery today and it hasn’t even arrived in Atlanta.

 – About 1 Month ago.

Same deal in Sweden. Scheduled delivery days ago, parcel is in France...

Same deal in Sweden. Scheduled delivery days ago, parcel is in France

 – About 1 Month ago.

order something a whole week ago and it has been in transit for like 5 days but it’s only going from LA to the Central Valley and on top of that they’re sending it to the postal office and having...

order something a whole week ago and it has been in transit for like 5 days but it’s only going from LA to the Central Valley and on top of that they’re sending it to the postal office and having them deliver it so now they added 2 more weeks until I get my package … in conclusion I hate fedex

 – About 1 Month ago.

So I had a limited edition shirt solen from the box and they delivered me a smashed in box. Retailer has refunded after four weeks. FedEx only refunded $110 to the retailer even though item was $248....

So I had a limited edition shirt solen from the box and they delivered me a smashed in box. Retailer has refunded after four weeks. FedEx only refunded $110 to the retailer even though item was $248. I even sent emails to the ceo and his execs and they told me they would look into it, nothing from them in four weeks. The employees are stealing consumer items so if your retailer uses them have them put generic labels on the package.

For those that want to contact here are the emails for the CEO and his execs. Good luck and stop using TheftEx a bunch of thieves work for them.

CEO FWSmith@fedex.com
execs eaneal@fedex.com jdberry@fedex.com bmhale@fedex.com

 – About 1 Month ago.

They lie!
I really loved the comment, "If it wasn't for poor customer service, they'd have no customer service."
Listen online business, if you want my business, don't...

They lie!
I really loved the comment, "If it wasn't for poor customer service, they'd have no customer service."
Listen online business, if you want my business, don't use FedEx!

 – About 1 Month ago.

I only have one vendor that still uses FedEx and they risk losing my business unless they change delivery services.
As has been well documented here, the vast majority of deliveries are late,...

I only have one vendor that still uses FedEx and they risk losing my business unless they change delivery services.
As has been well documented here, the vast majority of deliveries are late, mis-directed, missing, etc. The drivers lie about "missed deliveries". For example, today their website indicates that the package arrived in Miami at 6:51 and they attempted delivery at 6:52. Their warehouse is 15 miles away. Fastest truck in history?

 – About 1 Month ago.

yachtcharter martinique...

yachtcharter martinique

 – About 1 Month ago.

I WFH, saw the truck drive by twice within minutes. No package. Check tracking “attempt was made no one home”. Cancel an appointment to not miss it on its new delivery day. Truck drives by at 12pm...

I WFH, saw the truck drive by twice within minutes. No package. Check tracking “attempt was made no one home”. Cancel an appointment to not miss it on its new delivery day. Truck drives by at 12pm drops a neighbors package off and drives away. Customer service says it’s still out for deliver by 2pm…It’s 1pm and nothing yet. Fuming

 – About 1 Month ago.

Fedex lost a box of my order from a supplier worth over 500 dollars. Never recovered, just vanished. Also waiting now for another box in an order where only part of the shipment was delivered. 1 of 2...

Fedex lost a box of my order from a supplier worth over 500 dollars. Never recovered, just vanished. Also waiting now for another box in an order where only part of the shipment was delivered. 1 of 2 pc. shipment. Why would these ever be split up? Been a week since I got the first box... I think they lost another package...

 – About 1 Month ago.

Proof that FEDEX SUCKS!!!

Why am I paying for next day delivery if they are going to deliver it on the second day

Travel History
Wednesday, 8/10/2022
4:35 PM

Proof that FEDEX SUCKS!!!

Why am I paying for next day delivery if they are going to deliver it on the second day

Travel History
Wednesday, 8/10/2022
4:35 PM
Shipment information sent to FedEx

4:09 PM
Picked up
COSTA MESA, CA

4:30 PM
Shipment arriving On-Time
COSTA MESA, CA

6:50 PM
Left FedEx origin facility
COSTA MESA, CA
Thursday, 8/11/2022

6:28 AM
Arrived at FedEx hub
INDIANAPOLIS, IN

9:46 AM
In transit
INDIANAPOLIS, IN

9:46 AM
In transit
INDIANAPOLIS, IN

1:26 PM
Departed FedEx hub
INDIANAPOLIS, IN

1:39 PM
Delay
Package delayed
INDIANAPOLIS, IN

2:56 PM
Local Delay
Delay beyond our control
JAMAICA, NY

2:58 PM
At local FedEx facility
JAMAICA, NY

3:05 PM
At destination sort facility
JAMAICA, NY

3:14 PM
Local Delay
Delay beyond our control
JAMAICA, NY

3:17 PM
At local FedEx facility
JAMAICA, NY

3:22 PM
Shipment arriving On-Time
JAMAICA, NY

UPDATED DELIVERY
Friday
8/12/2022 by end of day
Initially expected: Thursday, 8/11/2022

 – About 1 Month ago.

My package with some pants I ordered has been stuck in Kansas since 7/22, it is 8/11. I just want my pants....

My package with some pants I ordered has been stuck in Kansas since 7/22, it is 8/11. I just want my pants.

 – About 1 Month ago.

Fed Ex has drivers with scanners and mapped routes. They should be able to tell recipients an estimated time of day for delivery instead of just saying before 8pm. I receive deliveries 2-3 times a...

Fed Ex has drivers with scanners and mapped routes. They should be able to tell recipients an estimated time of day for delivery instead of just saying before 8pm. I receive deliveries 2-3 times a week that must be signed for, and yet somehow, sometimes they arrive at 10 am, other times 1pm, or 4pm or 8pm - the variation is excessive and makes no sense. So here it is, 2.30 and I cannot leave because my employees cannot sign given Fedex's new rules, I can't ask the shipper to put 20 different possible named recipients on the shipping label, so instead, I have to sit here and wait and wait and wait. But no, fedex can't be bothered. That's the sign of a company that I hope and pray will crash and burn and go bankrupt tomorrow.

 – About 2 months ago.

I just wanted to call their customer service and let them know how rude and ignorant the local delivery man is from their company who won't ever say a SINGLE WORD when he comes in with a package....

I just wanted to call their customer service and let them know how rude and ignorant the local delivery man is from their company who won't ever say a SINGLE WORD when he comes in with a package. Today I called him a jerk-off as he left and it didn't even phase him. Anyhow, I call Natalie(aka Priya, Prapti, or whatever her real name was answered) and other than her fictitious name, I couldn't make out a single word she said in her thick Punjabi accent. My reply Jesus Christ and I hung up what a waste of time.

-Gregg S.
Mechanicsburg PA

 – About 2 months ago.

FedEx sucks because…. Our business in on Main St in small town USA ???????? and FedEx routinely seems to ‘not be able to find the address’… we have been there for 17 years and the building has...

FedEx sucks because…. Our business in on Main St in small town USA ???????? and FedEx routinely seems to ‘not be able to find the address’… we have been there for 17 years and the building has been there for 180 years…. Really??? You can’t find it?

 – About 2 months ago.

We're a school district. The FedEx Ground driver will leave any packages out in the street in front of our high school. This includes expensive IT equipment my department ordered.

We...

We're a school district. The FedEx Ground driver will leave any packages out in the street in front of our high school. This includes expensive IT equipment my department ordered.

We have called support numerous times and nothing ever changes. Last week we had a large shipment scheduled to deliver on Friday. I get notification that "delivery attempted and business was closed or no one available" yet the entire front office was there getting ready for the start of school in the fall.

My department was on-site, as was our maintenance crews.

There were literally people all over the place. The driver just flagged it, didn't even drive up the circle to check.

It get it. It's really hot in St. Louis. We're all miserable. But, we're all working hard at our jobs and roles. If you're job is to deliver packages, then f%@king do that. Otherwise find something else to do. I didn't really want to move ~500lbs of Chromebooks around, but I did it because it's part my department's job and it was all-hands-on-deck.

It happens district wide. Regardless of how many times we call FedEx about the quality of service, nothing ever happens.

It's just plain ridiculous. Every FedEx employee should be fired and barred from working in the industry again.

 – About 2 months ago.

If it wasn’t for bad service, they’d have no service. According to the tracking website for the past couple days, my package was scheduled to arrive today, by 6:00pm. Here we are at 8:00pm and now...

If it wasn’t for bad service, they’d have no service. According to the tracking website for the past couple days, my package was scheduled to arrive today, by 6:00pm. Here we are at 8:00pm and now tracking suddenly says “No scheduled delivery date available at this time.” WTF?

Guess I need to check Ebay and see if it’s for sale. I could probably make millions by opening pawn shops near all the Fed Ex depots.


 – About 2 months ago.

Ordered something a few days ago and my package still is in "transit" sitting with FedEx while something else I ordered like 2 weeks ago is already closer to being delivered through UPS. ...

Ordered something a few days ago and my package still is in "transit" sitting with FedEx while something else I ordered like 2 weeks ago is already closer to being delivered through UPS.

 – About 2 months ago.

Fedex is one lousy delivery company. The BROWN company is tops in the delivery business. Heck even Amazon Prime delivery network beats Fedex.

"I'm FED up with Fedex! EX...

Fedex is one lousy delivery company. The BROWN company is tops in the delivery business. Heck even Amazon Prime delivery network b