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Fedex® 1 out of 10 based on 342 ratings.

Stony Brook, NY, USA

 – About 18 hours ago.

delivered package to wrong address, told me they would pick up and redeliver, nervier happened, little or no help resolving issue, beware they are not the same company they used to be...

delivered package to wrong address, told me they would pick up and redeliver, nervier happened, little or no help resolving issue, beware they are not the same company they used to be

 – About 3 days ago.

go fucvk ur selfsa fedex asuk my dik u fGTat ass motjherfukeresn ...

go fucvk ur selfsa fedex asuk my dik u fGTat ass motjherfukeresn

Kingsport, TN, USA

 – About 4 days ago.

The lazy driver slowed down at my house and just kept going, called to complain twice and I got 2 different lame stories. Will never use fedex again, the post office is better. Screw you fedex....

The lazy driver slowed down at my house and just kept going, called to complain twice and I got 2 different lame stories. Will never use fedex again, the post office is better. Screw you fedex.

Jericho, NY, USA

 – About 4 days ago.

It just took 4 days to make it from ny to pa with fedex ground. 3 of those days they claim were because the label was damaged on my package and they did not know who it belonged to. I had to call the...

It just took 4 days to make it from ny to pa with fedex ground. 3 of those days they claim were because the label was damaged on my package and they did not know who it belonged to. I had to call the national number to open a case and try to locate my package - a $2200 network server. To do this, the tracing department had to call the next stop and tried to describe my package. Of course, I don't know what the package looks like - I haven't received it yet!

 – About 5 days ago.

I just lost a whole whack of money and had my reputation dragged thru the mud 'cause Fed Ex has taken five days to send a package from New York to Texas. The package actually arrived in our town...

I just lost a whole whack of money and had my reputation dragged thru the mud 'cause Fed Ex has taken five days to send a package from New York to Texas. The package actually arrived in our town today before 8 o'clock, but at 4pm it still hadn't made it the ten miles to our office.

When it absolutely, positively has to be there overnight.....send it UPS. Hell, I could have driven to NY and back and would still be waiting. Fed Ex screwed me royally. I understand the weather will delay things, but it has been clear and snow-free in NY since Tuesday. NO EXCUSE!

Boone, NC, USA

 – About 5 days ago.

After this final package comes in, I will never use Fed Ex again (so long as I can help it). Our roads have been cleared and plowed for nearly 4 days, and they cannot deliver my package was due to my...

After this final package comes in, I will never use Fed Ex again (so long as I can help it). Our roads have been cleared and plowed for nearly 4 days, and they cannot deliver my package was due to my place nearly a week ago. No excuses.

Columbus, NC, USA

 – About 5 days ago.

For the last 4 days I have been in a battle with Fed-Ex trying to get my 400.00 TV off of the truck. My delivery was scheduled for 2/25. On 2/25 we had 1/8 inch of snow so they used that as an excuse...

For the last 4 days I have been in a battle with Fed-Ex trying to get my 400.00 TV off of the truck. My delivery was scheduled for 2/25. On 2/25 we had 1/8 inch of snow so they used that as an excuse not to deliver. Day 2 10:30 AM the Fed-Ex truck that does local deliveries in the small town where I live passes right by me standing in my driveway. I live on the corner, a big Green house, my mailbox is on the street with my address in huge white letters and on top of that i was doing cartwheels trying to get his attention. I called Fed-ex right away and was assured that he would be instructed to turn around and come deliver my TV. 10 minutes later the tracking was updated, stating that the wrong address was on the package; could not deliver. He never stopped at the address on the package, he passed me right up. I live at 401 broad STREET, he turned down broad ROAD and never came back. Day 3-7 inches of snow. Day 4 Manager calls me an assures the delivery, pulls up a Google map while I was on the phone and swore to give it to the driver, sent an email showing that the delivery was estimated around 12 noon. At 3pm I called again, only to be told that there was no directions in the system, and it was a hope and prayer that it would be delivered yet again today. It's 4 pm now and no delivery. My 400+ dollar TV has been on that Truck for 4 days, that's longer than it took to travel the thousands of miles to get to that truck and I am only 35 miles away.

 – About 1 Week ago.

Fed ex drove by my hours 4 times and did not drop off my package.
is the driver just an ass hole? ...

Fed ex drove by my hours 4 times and did not drop off my package.
is the driver just an ass hole?

Jackson, TN, USA

 – About 1 Week ago.

Package A shipped "FedEx SmartPost" with a 910 road mile journey on 13 Feb. Package B shipped USPS with a 1660 road mile journey on 19 Feb. Package B arrived on 23 Feb! Package A has...

Package A shipped "FedEx SmartPost" with a 910 road mile journey on 13 Feb. Package B shipped USPS with a 1660 road mile journey on 19 Feb. Package B arrived on 23 Feb! Package A has boomeranged through multiple states needlessly past my city by hundreds of miles and still not arrived at the USPS and the delivery date was 19 Feb. FedEx customer service says I need to contact the USPS. Even the FedEx tracker shows that it is still in FedEx control "in route" to the final city destination Postal Office and I want to know why it is taking so long to get there? Every time... they blame USPS with this service! Pathetic... This has happened multiple times and is just one example with me. This company does not deserve the business of anyone! Let their entitled, selfish, non-logistical minded asses go into the red and never recover. I don't believe a monopoly is ever good for the economy, but I've begged this company to give a shit about their problems and they simply do not care. Take all the CEO's houses, yachts, and golf carts! They could at least hire some people with real college educations to run some shit! Ok, I feel better...

 – About 1 Week ago.

Worst company in the world. They are more evil than isis . They don't deliver my package because 4th is spelled out fourth ( in the address.) When I drive to the location to pick it up they...

Worst company in the world. They are more evil than isis . They don't deliver my package because 4th is spelled out fourth ( in the address.) When I drive to the location to pick it up they tell me it's in some magical box that they can't open.. really? U can't open a.box in your own warehouse? Not saying the company should he nuked but if anything deserve it fedex would. Viva LA ups!!!!!!!

Tampa, FL, USA

 – About 1 Week ago.

Been waiting on a package to be delivered for the past three days. We have had some snow but nothing you couldn't drive in. So today I called fedex to find out not only that they weren't...

Been waiting on a package to be delivered for the past three days. We have had some snow but nothing you couldn't drive in. So today I called fedex to find out not only that they weren't delivering the place was completely closed down. I thought I would test the roads just to see how bad they were in a two wheel drive car. I drove toward there place of business about 20 miles from me with no problems. All roads were clear and saw three u.p.s trucks on there deleveries. So yes fedex sucks.

Hardwick, VT, USA

 – About 1 Week ago.

ASS CLOWN CIRCUS BEST WAY TO SHIP...

ASS CLOWN CIRCUS BEST WAY TO SHIP

Elizabethtown, KY, USA

 – About 1 Week ago.

Had a package which should have been delivered within 2-3 days. Monday will be day 6 and I hope it finally arrives. Sure, we have had snow fall in the area but USPS as well as UPS has had no problems...

Had a package which should have been delivered within 2-3 days. Monday will be day 6 and I hope it finally arrives. Sure, we have had snow fall in the area but USPS as well as UPS has had no problems making their rounds. The roads have been snow and ice free during the week. No more will I use FedEx!

2/20/2015 - Friday
4:41 pm At local FedEx facility

3:43 pm Delivery exception

Local delivery restriction, delivery not attempted
10:02 am On FedEx vehicle for delivery

2/19/2015 - Thursday
7:44 pm At local FedEx facility

1:39 pm Delivery exception

Local delivery restriction, delivery not attempted
10:01 am On FedEx vehicle for delivery

 – About 1 Week ago.

FedEx and UPS are both nightmares with horrible customer service. Neither of them care at all about the parcels they're delivering. They're horrible because they have no competition. They have...

FedEx and UPS are both nightmares with horrible customer service. Neither of them care at all about the parcels they're delivering. They're horrible because they have no competition. They have the market covered and if you shop online you're pretty much forced to deal with them and their horrible employees. And they know it.

USA

 – About 2 weeks ago.

FedEx is amazing!...

FedEx is amazing!

Raleigh, NC, USA

 – About 2 weeks ago.

I just wasted my whole Saturday because those douchebags called me and told me I had a package which requires a signature its 430 in the afternoon and package still hasn't showed up so I called...

I just wasted my whole Saturday because those douchebags called me and told me I had a package which requires a signature its 430 in the afternoon and package still hasn't showed up so I called them they said Oh your package hasn't reached at the delivery station yet it may get there tonight or tomorrow so won't be delivered today thanks a lot you douche bags how about not calling somebody and telling them they have a package it's going to be delivered that day especially on a Saturday until it actually hits the delivery station think about that one you dumbasses

USA

 – About 2 weeks ago.

Fedex is a frekin ripoff. This the second time I have paid extra to ship overnight from MA to NY and both times it did not reach on time. Why? Severe weather conditions. Way to use that excuse!

Fedex is a frekin ripoff. This the second time I have paid extra to ship overnight from MA to NY and both times it did not reach on time. Why? Severe weather conditions. Way to use that excuse!

I called them today. The customer service representative said that according to her note there was severe thunderstorm conditions in NY yesterday. Huh? Here are weather forecasts for Feb 19th https://weatherspark.com/averages/31081/2/19/New-York-United-States
http://www.allmediany.com/news/45187-nyc-morning-weather-report-for-thursday-february-19th

Please show me where it says thunderstorm. Was it cold. YES. Did the city stop working (trains, ferries, buses)? NO. ... well I guess Fedex people are special.

Also, the package went from Newark to NY. Then went back to Newark at 1am? I have no idea how Fedex logistics work but this seems backward.

They promised it will be delivered by 10:30 on monday. I can bet you $50 it will not happen (either because weather or even if the weather is okay I know for sure they will not reach there till 4pm ... but still they promise by 10:30am). Here is my tracking number - 806510049039


All this while USPS had no disruptions. Hats off to USPS employees. I respect them for all the hard work they do. I AM DONE WITH FEDEX.

Tyngsboro, MA, USA

 – About 2 weeks ago.

so I live in 80 miles north of Dallas, and my package went from Pennsylvania, to dallas, to Oklahoma city, to a post office in Tulsa. Tulsa is 260 miles away from my house, wtf? Also when I usps...

so I live in 80 miles north of Dallas, and my package went from Pennsylvania, to dallas, to Oklahoma city, to a post office in Tulsa. Tulsa is 260 miles away from my house, wtf? Also when I usps tracked my package and it hasn't moved in three day, it's three days late. That package was $85, I get paid $3 an hour as a server, and I'm fucking pissed.

QC, CAN

 – About 2 weeks ago.

in the delivery vehicle this morning 10am, was never delivered.
i guess the guy didn't have the time, he can't wait to get home, it's friday!...

in the delivery vehicle this morning 10am, was never delivered.
i guess the guy didn't have the time, he can't wait to get home, it's friday!

Port Isabel, TX, USA

 – About 2 weeks ago.

"The winter storm that brought hazardous conditions across the midsouth and northeast regions of the U.S. earlier is still leaving difficult conditions and continues to affect FedEx...

"The winter storm that brought hazardous conditions across the midsouth and northeast regions of the U.S. earlier is still leaving difficult conditions and continues to affect FedEx operations."

Bullshit.

USA

 – About 2 weeks ago.

Delayed by weather .. 3 days now .. delivery NOT ATTEMPTED ? ? ?
UPS was here EVERY DAY ! 2 " of snow. Roads treated really good. 2WD all the way.
Rookies. Waiting for 80 degrees...

Delayed by weather .. 3 days now .. delivery NOT ATTEMPTED ? ? ?
UPS was here EVERY DAY ! 2 " of snow. Roads treated really good. 2WD all the way.
Rookies. Waiting for 80 degrees and sunshine I guess.
Just rantin' ... I needed them parts pretty bad... and ain't got em' YET !
UPS all the way from now on. Will specify.

Port Isabel, TX, USA

 – About 2 weeks ago.

fedex sucks because my package hasn't arrived in 2 weeks. they said it was going to be here already on the tracking site. lies. Lies. LIES....

fedex sucks because my package hasn't arrived in 2 weeks. they said it was going to be here already on the tracking site. lies. Lies. LIES.

Clifton, NJ, USA

 – About 2 weeks ago.

Spent $50 to get a computer part shipped overnight priority from AZ to NJ. The next day I tracked the package and it's stuck in Phoenix: "Shipment Exception". Allegedly due to weather. ...

Spent $50 to get a computer part shipped overnight priority from AZ to NJ. The next day I tracked the package and it's stuck in Phoenix: "Shipment Exception". Allegedly due to weather. I gave them a break and exercised patience as they did have ice/snow at their Memphis hub. Waited until the next day, "Day 2", and still no movement. Called FDX and they still blamed it on the weather. I checked weather and airport history in Phoenix and Memphis and there were no delays or cancellations or bad weather. Nobody could tell me why there was no movement on my package still after 48 hours. Today is Day 3 and guess what? Still no movement and package is still in Phoenix. I called and told FDX to return it to the shipper. I *rarely* use FDX and when I do, I always seem to have problems. I will *NEVER* use FDX again. Goodbye you incompetent bunch of fools! One day UPS will own you and only then will you be a competent company. I never thought a company could be worse than the US Postal Service. Good job, FDX, you take the trophy for the worst shipping company!

USA

 – About 2 weeks ago.

Fedex you are pathetic. I go to your website to track a shipment, and surprise, your delivery guy again failed to get to the business to deliver the package before they closed. What part of posted...

Fedex you are pathetic. I go to your website to track a shipment, and surprise, your delivery guy again failed to get to the business to deliver the package before they closed. What part of posted business hours do you morons not understand? After the first try, wasn't it obvious that coming the next day an hour and a half after closing would not work?

Then your website pops up a message asking if I would like to talk to a representative. Yes, I would like to thanks. So I click on it, and your website prompts me for a bunch of info, name, email, tracking number (which I go back to look up). And, finally, after putting all that in there and hitting submit, you show a blank page with one line:

"No representatives are available at this time to take your chat."

Here's a clue you so desperately need - IF YOU DON'T HAVE ANY REPRESENTATIVES AVAILABLE DON'T ASK IF I WANT TO CHAT. Idiots. One more reason I am looking forward to the day your company fails and the whole lot of you are unemployed.

Storrs Mansfield, CT, USA

 – About 2 weeks ago.

Bought one day shipping through Amazon (Overnight) on Monday afternoon and still waiting for it to be delivered. Worst courier service ever and will NOT do more business with them....

Bought one day shipping through Amazon (Overnight) on Monday afternoon and still waiting for it to be delivered. Worst courier service ever and will NOT do more business with them.

Oklahoma City, OK, USA

 – About 2 weeks ago.

Sent envelope priority overnight from KC to Wichita. Still not received over two days later! Also, two times FedEx could not find my home address. Google maps and Mapquest find it easily. ...

Sent envelope priority overnight from KC to Wichita. Still not received over two days later! Also, two times FedEx could not find my home address. Google maps and Mapquest find it easily. DUHHHHHHHHH!!!!! Never again you losers!

Powell, OH, USA

 – About 2 weeks ago.

Day 4 on a weather exception with my package stuck at the local delivery depot 40 miles away. The weather was not great on the 1st day but it has been fine since then and I am in small city and from...

Day 4 on a weather exception with my package stuck at the local delivery depot 40 miles away. The weather was not great on the 1st day but it has been fine since then and I am in small city and from where they are to here was totally livable. Besides, UPS delivered the last two days and doesn't seem to have any issues !!!! I guess they are going to wait until spring? This is just the latest issue I have had with FexEx over the past several years. USPS and UPS are light years better than these guys.

USA

 – About 2 weeks ago.

FedEx Ground is the absolute worst. 826am on truck for delivery 730pm back at terminal.???????...

FedEx Ground is the absolute worst. 826am on truck for delivery 730pm back at terminal.???????

Covington, VA, USA

 – About 2 weeks ago.

Ordered two packages from two different shippers, both via Fedex. Delivery was delayed yesterday due to weather and rescheduled for delivery today, which is fine. Today UPS delivers packages, Fedex...

Ordered two packages from two different shippers, both via Fedex. Delivery was delayed yesterday due to weather and rescheduled for delivery today, which is fine. Today UPS delivers packages, Fedex truck speeds past my house and status is changed from out for delivery, to local weather delay, delivery not attempted. Give me a break, the road here is clear and the driveway is clear as well. Always seem to have a problem with Fedex drivers who don't want to deliver even before I moved.

USA

 – About 2 weeks ago.

Had a fedex knuckle-dragger come by our business last night around 8 with a fairly large package. He proceeded to set it down right in the path of foot traffic and asked me for a signature. I looked...

Had a fedex knuckle-dragger come by our business last night around 8 with a fairly large package. He proceeded to set it down right in the path of foot traffic and asked me for a signature. I looked at the box, knowing that we hadn't been expecting anything and filled him in on a few details. First of all, we are located on Main St., not Maple St., and 218 is on the other side of Main St., had you actually been looking for Main St.

Without saying anything he picked up his box and left.

Tuckerton, NJ, USA

 – About 2 weeks ago.

hazardous delivery needed signature, but I was not home. Tried to schedule pickup at office. The auto attendant said they could not hold a hazardous delivery. Tried to change delivery address to my...

hazardous delivery needed signature, but I was not home. Tried to schedule pickup at office. The auto attendant said they could not hold a hazardous delivery. Tried to change delivery address to my next door neighbor. They wanted to charge me $5.

Now they will try to deliver over the next two days and if I'm still not available to sign they will hold it at the office for seven days before they send it back to sender. How can they hold it now?

How to make money - don't do your job!!!!! Socialist way.

San Francisco, CA, USA

 – About 2 weeks ago.

These guys are really lazy...allegedly tried to deliver when I was home 2 days in a row...doorbell works great even had a sign saying "I'm home, DON'T leave a doortag, (and my cell)",...

These guys are really lazy...allegedly tried to deliver when I was home 2 days in a row...doorbell works great even had a sign saying "I'm home, DON'T leave a doortag, (and my cell)", but they love leaving their Doortags. And of course after 2 (alleged) attempts...they dump it at depot miles away and its the customer problem to pick it up.
FEDEX YOU SUCK - LEAVE PACKAGES NOT DOORTAGS!

Las Vegas, NV, USA

 – About 3 weeks ago.

Just had to throw this in, I went to their tracking page and it says the package is due to arrive at 2pm today. So I typed in the tracking number again not more than 30 seconds later. It then said...

Just had to throw this in, I went to their tracking page and it says the package is due to arrive at 2pm today. So I typed in the tracking number again not more than 30 seconds later. It then said expected delivery is now Thursday. Package was sent 3 day express on Tuesday from a city 7 hours away?? Wait a minute weather right.. WRONG I'm on the West coast. Las Vegas and its coming from Reno. Its been 70 degrees and sunny for the last 10 days. You idiot bastards!!

Las Vegas, NV, USA

 – About 3 weeks ago.

Such a fucking joke these fucktards are. A package a few hours away is shipped to another state 12 hours away then another 12 hours to my address. Now its Friday with a holiday weekend so I won't...

Such a fucking joke these fucktards are. A package a few hours away is shipped to another state 12 hours away then another 12 hours to my address. Now its Friday with a holiday weekend so I won't see the fucking thing until Tuesday. Are fucking serious? Can they really be that ignorant or STUPID. I called CS and they said there has to be a base office from and where your shipping too. Then I told him there is. One in Reno and one in Las Vegas. He went silent for 30 fucking seconds trying to figure out what went wrong. The the dip shit said that must of been the route pick by the shipper. Are you fucking serious I said. He than said " I have to hang up on your call because of the abusive language". I wanted to jump through the phone and knock the fucker out. FedEx is a fucking joke, heads in there asses. It takes snail mail 2 days to get from Reno to Vegas, I actually got a package the next day with standard service. FedEx takes 5 days. Complete fucktards, idiots, I will never ship a fucking FedEx packageFEDEX idiots idiots.. again. Never, I would rather. eat shit. I would of driven to Reno from Vegas to pick it up, that's how important it was to me to have it before the holiday weekend. No my 15 year old son is stuck at home while all his friends are out camping for the weekend. FUCKING RIDICULOUS BADTARDS!! I WANT TO Knock the shit out of THESE FUCKING FEDEX

Omaha, NE, USA

 – About 3 weeks ago.

Very sensitive computer equipment shipped to me, the box is torn open, looks like they played soccer with it, and to top it off they left it in the middle of the driveway......

Very sensitive computer equipment shipped to me, the box is torn open, looks like they played soccer with it, and to top it off they left it in the middle of the driveway...

San Diego, CA, USA

 – About 3 weeks ago.

second shipment in a month which is late. first shipment took 11 days from va. to wa. they put the box on the wrong truck and sent to new york in the blizzard. then when i asked where is the box they...

second shipment in a month which is late. first shipment took 11 days from va. to wa. they put the box on the wrong truck and sent to new york in the blizzard. then when i asked where is the box they said delayed due to bad weather. guess so you sent to the bad weather. then it got within 30 miles of my house and sat there for 38 hours before it was delivered.this shipment sent 3 day express on feb 4th from ohio got to memphis on feb 5th been sitting there ever since and today is feb 12th. contacted so called customer service and all i get is the run around they say they are sorry about the inconvenience. sorry my _ _ _ they are a sorry bunch. the only thing they can deliver on time is lies,excuses and BS. both time the shipper selected fedex. i know better to use them. like forest says RUN!!!!!!!! AWAY FROM FEDEX

Fresno, CA, USA

 – About 3 weeks ago.

That was way too hard to schedule a pickup! Took about an hour of morning just to schedule a pickup for a pre-paid overnight shipping label. Can't do it online, even though Fedx let's you fill...

That was way too hard to schedule a pickup! Took about an hour of morning just to schedule a pickup for a pre-paid overnight shipping label. Can't do it online, even though Fedx let's you fill out the online form before I'm informed to call the 800 number. The phone attendant is rude, most likely because he works for a miserable company and is under paid. He has the wrong queue sheet so keeps asking for the number below the bar code, but it's not correct, I keep telling him its the only number below the bar code, he finally asks if there's a big "G" on the shipping label, no, there's not, he can't get it, so then asks if there's a big "D", I tell him the only "D" is one in a string of four upper case letters above the bar code. He's getting more and more annoyed the whole time, and ditches me on hold never to get back. I call the 800 again, now the auto attendant says the shipping number is in the system, and tries to get rid of me, but I'm able to get to live person again. Another rude phone attendant working in misery, takes my info for the second time, this time without the Gs or Ds, and finally confirms a pick up at my location. I would have wrote return to sender and dropped the package off at a drop box, but could only find four FedX Print and ship centers, which are all out of my way. Fedx you are obviously organized, and just a big mess, you need to go the way of DHL, and quit slowing down this countries progress. Let USPS and UPS handle it, you suck, and I hope I never have to deal with you again. I now dub you Fed-up-with-X, and though I wasted even more of morning typing this rant, at least it felt good.

Land O Lakes, FL, USA

 – About 3 weeks ago.

Fed ex legit sucks. My father shipped out a camera to me. came today at 1:49 just so happened to be in the shower didn't even leave a tag on the door. When i go to pick up my camera at the fed ex...

Fed ex legit sucks. My father shipped out a camera to me. came today at 1:49 just so happened to be in the shower didn't even leave a tag on the door. When i go to pick up my camera at the fed ex location they didn't give me my camera because my ID Adrress didn't match the one on the box. Excuse me for moving a couple months back

Bethel, CT, USA

 – About 3 weeks ago.

I use FedEx all the time to ship stuff but they really pissed me off the last time... I sent a box out to a friend and they delivered it to the wrong house down the street. Whoever it was delivered to...

I use FedEx all the time to ship stuff but they really pissed me off the last time... I sent a box out to a friend and they delivered it to the wrong house down the street. Whoever it was delivered to sent it back to FedEx and it was supposed to be rerouted back to me but no... Somewhere it got lost and never to be found again. I went to claims and they told me I could be reimbursed but need to prove the total cost in receipts... It's just very frustrating that I can't depend on them to deliver a box with to the correct address. I even looked to see if i wrote it down wrong but nope! I didn't... Everything was correct and I don't have reciepts for anything I sent... i guess I'll just take a loss on this one right? SMH...

Santa Rosa Beach, FL, USA

 – About 3 weeks ago.

Two bad fedex experiences within a week. The other poster from Ames is my father. I ordered an air rifle from pyramid air on monday, and it shipped out the same day. The expected delivery date was...

Two bad fedex experiences within a week. The other poster from Ames is my father. I ordered an air rifle from pyramid air on monday, and it shipped out the same day. The expected delivery date was thursday, which was great. I would have my gun by the weekend so I could spend the day(s) plinking. Thursday rolls along, no package. Estimated delivery date changed to "N/A" and the status was "in transit to US postal service", as it was the day before. Sometimes packages are late. I waited. Friday comes. Status stays the same. Saturday rears it's head. Nada. Sunday, no movement. Here we are on monday again, and the package is still "in transit to US postal service". How does a package spend almost 6 days (SO FAR!) on a 40 minute long trip from Des Moines to Ames? What the hell fedex?

New York, NY, USA

 – About 3 weeks ago.

I understand we had snow and they couldn't make it to my house, I even understand they didn't make it the day after even when everything was shoveled and plowed, maybe they were that busy. ...

I understand we had snow and they couldn't make it to my house, I even understand they didn't make it the day after even when everything was shoveled and plowed, maybe they were that busy. But if UPS can get to my house on the third day, why can't Fed Ex? AND when I try to track the package, the tracking information states that the reason the packages weren't delivered was because the 'business is closed'. When did my home become a business? And on Saturday, I was home ALL DAY. When I called Newburgh Fed Ex they tell me they can not guarantee when my packages will be delivered and can only say that they will be sent out for delivery tomorrow. What good is that?

Gambrills, MD, USA

 – About 4 weeks ago.

Fedex is terrible i ordered an item and tried to schedule a delivery time and they won't let me and i was on hold for 30 min and they hung up on me they suck!!!!!!!!!!!!!!!!!...

Fedex is terrible i ordered an item and tried to schedule a delivery time and they won't let me and i was on hold for 30 min and they hung up on me they suck!!!!!!!!!!!!!!!!!

Ames, IA, USA

 – About 4 weeks ago.

I paid $25 extra for expedited shipping of a microscope that my daughter and I were looking forward to using together on the weekend. On Saturday, they left a note on the main door of the apartment...

I paid $25 extra for expedited shipping of a microscope that my daughter and I were looking forward to using together on the weekend. On Saturday, they left a note on the main door of the apartment building saying they tried to deliver it. They have access to the building. All other delivery services leave packages at my apartment door. It was another 20 ft for them to walk. Apparently too far. Amazon canceled the order, but FedEx decided to deliver it on Monday anyway. I have spent at least a couple of hours ironing things out with Amazon, now I have to go to the post office to return the canceled order. So, we didn't get to use the scope when we wanted to (frustrating) and FedEx wasted a good piece of my time. Glad Amazon was so helpful and willing to go the extra mile. I will not willingly use FedEx again.

Northridge, CA, USA

 – About 4 weeks ago.

Somehow UPS and every other delivery service on earth can open a gate to deliver a package, but FedEx can't......

Somehow UPS and every other delivery service on earth can open a gate to deliver a package, but FedEx can't...

 – About 4 weeks ago.

my packages arrived at the terminal 40 miles from my house last Thursday night and have been in the truck and out for delivery 4 days in a row without a delivery even attempted, due to...

my packages arrived at the terminal 40 miles from my house last Thursday night and have been in the truck and out for delivery 4 days in a row without a delivery even attempted, due to "weather" which has been more or less normal for winter in VT... A few inches of snow here and there, but nothing to write home about. They just never get to the end of their routes, and they don't care...

Bethpage, NY, USA

 – About 4 weeks ago.

New York, NY - I feel like every Fedex package that i send or receive is on that plane with Tom Hanks from Castaway. I fully expect him to drive up and hand deliver a broke ass box with waterlogged...

New York, NY - I feel like every Fedex package that i send or receive is on that plane with Tom Hanks from Castaway. I fully expect him to drive up and hand deliver a broke ass box with waterlogged product.

Maybe he an Wilson can open a better service!

Everett, WA, USA

 – About 4 weeks ago.

I can't believe anyone chooses to use Fedex to ship anything to their customers. I send between 2-10 packages per week through USPS Priority Flat Rate. I ship from the Seattle area to Philly,...

I can't believe anyone chooses to use Fedex to ship anything to their customers. I send between 2-10 packages per week through USPS Priority Flat Rate. I ship from the Seattle area to Philly, Atlanta, Denver and LA and in 4+ years have never had a parcel take more than 3 days to get to its destination, undamaged and for a lower fee. Everytime a merchant ships me something using Fedex it takes forever and always seems to be subject to a "Severe Weather Delay".

The USPS is the hands down winner...you can't privatize everything. Now we just need to get our retarded congress to stop taking money from Fedex, UPS and other private carriers in return for imposing stranglehold pension burdens on the USPS that no company could, or does survive under.



Scranton, SC, USA

 – About 1 Month ago.

As a follow up...

After all the worthless no speaks put me on hold, transferee me twice and hung up once, I finally got someone domesticly. The retard basically regurgitated what the...

As a follow up...

After all the worthless no speaks put me on hold, transferee me twice and hung up once, I finally got someone domesticly. The retard basically regurgitated what the slave labor pool did, which is my package won't be coming until Tuesday. After having to repeat why that doesn't work for the third time, I told the window licker to send it back to Amazon. Bunch of incompetent, stupid morons that botched another simple next day delivery. The best part? The original location was an hour from me...I could have walked there and back faster than their incompetent, lazy business. Hey idiots at FedEx... Better get the chaper 11 paperwork ready, UPS is taking your business

Scranton, SC, USA

 – About 1 Month ago.

Thanks for sending my rush order to a city an hour away, then have me on the phone with no speaks for a fruitless eternity. After all that, their best solution was to impotently hold the package over...

Thanks for sending my rush order to a city an hour away, then have me on the phone with no speaks for a fruitless eternity. After all that, their best solution was to impotently hold the package over the weekend until Tuesday...why did I pay for a next day if it's ok to wait until tueday, shit for brains? I will avoid fed ex at all costs!

Evanston, IL, USA

 – About 1 Month ago.

fedex is the worst of all, even usps is better, ups is the best. With fedex there just no way u gona get ur packag on time! online tracking web page is a joke because it changes all the time!...

fedex is the worst of all, even usps is better, ups is the best. With fedex there just no way u gona get ur packag on time! online tracking web page is a joke because it changes all the time! sometimes they leave a note even when u r at home. thank god i get almost all my packages from ups and usps. fedex can fedex yourself to hell! and probably be late too, lol.

USA

 – About 1 Month ago.

The idiotic people at FedEx are rude and disrespectful. It took a week for me to recover my package from their headquarters. All just because the idiots didn't understand that my business operates...

The idiotic people at FedEx are rude and disrespectful. It took a week for me to recover my package from their headquarters. All just because the idiots didn't understand that my business operates from 10 to 5 and they ware trying to deliver it at 7:15 in the morning for 4 consecutive days even though I left notes and called them every day about my business hours. They don't care about their customers plain and simple. UPS 100% better.

Englewood, CO, USA

 – About 1 Month ago.

They suck because they leave notices on people's doors even when folks are home. Then they get nasty when you call to ask where packages are. I could go on but I am so exhausted after spending...

They suck because they leave notices on people's doors even when folks are home. Then they get nasty when you call to ask where packages are. I could go on but I am so exhausted after spending time speaking with rude and argumentative Fedex reps today when a package I was expecting was never delivered. The driver was told to make a second attempt and instead decided to come back to my place of business and hang out in the hallway for a half hour. When he finally left (how creepy) I looked outside and there was no package, no note, nothing. Oh and Fedex thinks it's A-okay for their drivers to harass and scare female business owners this way. And they don't care if their drivers fail to deliver packages even though shipping has been paid for in advance. It's totally disgraceful. I will NEVER do business with them again and I am boycotting all of my vendors who use them as a shipping carrier. I don't like to play the "I'm a woman card" but as a female business owner I can't condone what I experienced today from Fedex.

USA

 – About 1 Month ago.

Sunny day, clear roads, but the driver bails on delivery due to "Local Weather Delays". UPS is way better.

Last time I had a delivery from them, the driver marked the package as...

Sunny day, clear roads, but the driver bails on delivery due to "Local Weather Delays". UPS is way better.

Last time I had a delivery from them, the driver marked the package as "Delivered" but never actually delivered it. Believe it or not, they did this for the next attempt as well. The agent tells me "Oh, it's normal to mark a package as delivered before it actually gets there". Seriously?

 – About 1 Month ago.

I am a current employee at FedEx, I ship several packages a week through competitive companies because fedex service SUCKS, I get an employee discount and I still use USPS because they are so much...

I am a current employee at FedEx, I ship several packages a week through competitive companies because fedex service SUCKS, I get an employee discount and I still use USPS because they are so much better. FedEx used to be the gold standard of overnight shipping back in the day when Fred Smith was in charge, now? NO F...ING WAY, Were run by stupid asses who have no clue what's going on! If ever their was a company in need of being on an episode of Undercover Boss, it's fedex. As a driver, I have to make bad choices, do I ring the door bell and wait for the customer to come to the door or just drop it and go.. Do I try to call a neighbor or the building super in a big apartment complex when you are not home or just leave a tag on the front gate and go. Because my manager will bitch at me about the times between stops, I just do the minimum needed to complete the delivery. Stupid huh? We're a corperation so all they care about is their numbers at the expense of CUSTOMER SERVICE. My advice, use another delivery service, I DO ! ! ! ! ! ! !

Newcastle, ON, CAN

 – About 1 Month ago.

All three of us were home when they came to deliver my package. Not one of us heard them knocking. (I wonder if they even tried. It really isn't hard to hear someone knocking at my door.) They...

All three of us were home when they came to deliver my package. Not one of us heard them knocking. (I wonder if they even tried. It really isn't hard to hear someone knocking at my door.) They left a notice saying it was their last attempt, which it also happened to be their first attempt. There's an option on the notice to say, "Please leave the package at the door without requesting signature." That sure would have been nice if they made more than one attempt to deliver my fucking package.

Now we have to drive over 30 km away to pick this shit up. That's if they're even holding it. Can't get a hold of them on the fucking phone to confirm.

Naples, FL, USA

 – About 1 Month ago.

Destroyed a aircraft crankshaft packed in a plywood box. Fedex response? Too bad we don't want to pay the insurance claim.
Will NEVER use Fedex again....

Destroyed a aircraft crankshaft packed in a plywood box. Fedex response? Too bad we don't want to pay the insurance claim.
Will NEVER use Fedex again.

USA

 – About 1 Month ago.

my package was one of two...both shipped same time...were at all the same places, but only one was delivered...the fedex guy beeps the horn like I'm suppose to come outside to the truck to get my...

my package was one of two...both shipped same time...were at all the same places, but only one was delivered...the fedex guy beeps the horn like I'm suppose to come outside to the truck to get my order...bs...you're paid to make the delivery, bring it to the door...and his excuse when asked about the 2nd box was oh maybe it was on a different route...omg really...so here I sit with only a quarter of my package, and fedex has no idea where the 2nd box is to my delivery!!!!!!

Las Vegas, NV, USA

 – About 1 Month ago.

I'm at a huge loss with FedEx. They've lost or broken almost everything that I've had sent through the mail, the first was a piano which was very expensive by the way and only give me 10...

I'm at a huge loss with FedEx. They've lost or broken almost everything that I've had sent through the mail, the first was a piano which was very expensive by the way and only give me 10 percent back from what it was worth. I just lost another package a few days ago and I have no idea where the hell it is. The company had to resend another package for me while sighing at FedEx. I think I'm at the point where I will avoid accompany altogether if they utilize FedEx. They really need to look internally and see what's really going on inside their company perhaps the BI problem or perhaps they need a better human resources department, who knows.

Oceanside, CA, USA

 – About 1 Month ago.

Ordered a pair of sunglasses from a company based in Newport Beach, CA. to San Diego. I had them shipped 2-day shipping, they are scheduled for a 4 day delivery. The package is currently sitting at a...

Ordered a pair of sunglasses from a company based in Newport Beach, CA. to San Diego. I had them shipped 2-day shipping, they are scheduled for a 4 day delivery. The package is currently sitting at a San Diego FedEx location. When I asked if I could pick them up (cause I'm 10' from them) I was told my package was "on a shipping container" and "they did not have access". Very confusing.

USA

 – About 1 Month ago.

I live on Whidbey 6 island wa. People here have learned to tell their vendors to NOT ship fedex. An example just this week. We had on order 6 related electronic components. 5 were shipped UPS...

I live on Whidbey 6 island wa. People here have learned to tell their vendors to NOT ship fedex. An example just this week. We had on order 6 related electronic components. 5 were shipped UPS without incident. One by fedex, twice the driver noted an "exception" unable to deliver because no one was home. False. This driver is known for skipping deliveries. We finally had to drive 3 hours round trip to pick up the package ourselves. On one delivery, we had an employee scour the neighborhood. He found a door tag at the wrong address - a vacant property, along with three other packages of varying ages all delivered by fedex, none of the packages were addressed to that location.

Waltham, MA, USA

 – About 1 Month ago.

I gave up on FedEx years ago after they "lost" a Christmas gift package full of toys for my nieces and and nephew. The thing was tracked and insured but FedEx still screwed me, so I...

I gave up on FedEx years ago after they "lost" a Christmas gift package full of toys for my nieces and and nephew. The thing was tracked and insured but FedEx still screwed me, so I haven't used them for anything since. Recently, however, I was forced to use FedEx to exchange a pair of slippers I had purchased for my wife. According to tracking history, the package was "tendered at FedEx location" more than 10 days ago and the package still hasn't been delivered. If USPS can deliver packages across the country in two days, why can't FedEx manage to do it in three or four days at least? Man FedEx is an awful company!

Saskatoon, SK, CAN

 – About 1 Month ago.

Fedex....CLASS ACTION LAWSUITE?

Smarten up fedex? All the damage to customers parcells and shitty delivery times can be solved very fast Corporate! Any customer complaints results in...

Fedex....CLASS ACTION LAWSUITE?

Smarten up fedex? All the damage to customers parcells and shitty delivery times can be solved very fast Corporate! Any customer complaints results in termination of employees that handled that package!
Theres tons of hard working individuals more than ready to replace those that damage customers packages and provide poor service.

Saskatoon, SK, CAN

 – About 1 Month ago.

Well I guess putting the FRAGILE stickers on my parcel made it a target for Fed Ex. The metal edges/corners were bent, toggle switches bent, a ground lug bent. If I could kick the delivery guys in...

Well I guess putting the FRAGILE stickers on my parcel made it a target for Fed Ex. The metal edges/corners were bent, toggle switches bent, a ground lug bent. If I could kick the delivery guys in the nuts twice would still not be enough. Oh yeah forget about SIGNATURE REQUIRED, the pricks dropped it off on the steps, didn't even ring the door bell. UNITE and give the MIDDLE FINGER to every FED EX driver, staff and they might finally get the hint,
TREAT MY STUFF WITH RESPECT!>> No shipments means FedEx is out of work.

Already Ive given four Fed Ex drivers the finger and I think they are getting the point.. Never again FedEx!!!!!
CANADA.

Dripping Springs, TX, USA

 – About 1 Month ago.

How about this? Two successive deliveries both delayed. The first one was posted as "business closed" when my residence was open and I was waiting for it. Next day, the driver said he cut...

How about this? Two successive deliveries both delayed. The first one was posted as "business closed" when my residence was open and I was waiting for it. Next day, the driver said he cut his route short because one headlight went out on his Pensky rental van. Still have no idea why the second delivery wasn't made, it been "Out for Delivery" for two days and counting....

Niantic, CT, USA

 – About 1 Month ago.

Today I was not home when a package requiring a signature, containing a $1500 computer that I have been waiting weeks for, was delivered. I called up FedEx and they told me, because I was using Home...

Today I was not home when a package requiring a signature, containing a $1500 computer that I have been waiting weeks for, was delivered. I called up FedEx and they told me, because I was using Home Delivery not Express, that I could not pick up the package at the end of the day at the FedEx facility. They told me that Home Delivery trucks do not go back to the facility at the end of the day (Yeah, BS, you expect me to believe they just sit in the middle of the road all night or something?). I will have to wait 2-3 days because tommorrow is Sunday and Monday is MLK day. This is absurd, if I miss a UPS package I go pick it up and the end of the day no problem. I will never use FedEx again. If I must pay more for UPS or USPS, I will, and if a company only offers FedEx, I will not buy from that company.

Oakland, CA, USA

 – About 2 months ago.

worthless...

worthless

South Hill, VA, USA

 – About 2 months ago.

paid for priority overnight.. package lands in indianapolis sits there for 8 hours then gets thrown on a truck and drove to memphis. maybe one day it will get in the right state (virginia). Only a...

paid for priority overnight.. package lands in indianapolis sits there for 8 hours then gets thrown on a truck and drove to memphis. maybe one day it will get in the right state (virginia). Only a few days late probably. Where is the package going next I wonder, maybe back to california?

Bronx, NY, USA

 – About 2 months ago.

Why only packages delivered by FedEx are missing or never delivered even though tracking page says they were delivered! It sucks when merchants use FedEx....

Why only packages delivered by FedEx are missing or never delivered even though tracking page says they were delivered! It sucks when merchants use FedEx.

Washington, DC, USA

 – About 2 months ago.

There is a Fedex office in the building where I live. My packages keep getting delivered to the Fedex office in my building instead of my apartment eventhougn my package has clear label with aparment...

There is a Fedex office in the building where I live. My packages keep getting delivered to the Fedex office in my building instead of my apartment eventhougn my package has clear label with aparment number. No notes at the door, no calls, returned to shipper. This is the 3rd time in 3months.

Sunnyvale, CA, USA

 – About 2 months ago.

Fedex charged me $150 to send a package from San Francisco to London. After clearing customs the next day, they have been unable to deliver the package for 3 days and counting. Fedex customer service...

Fedex charged me $150 to send a package from San Francisco to London. After clearing customs the next day, they have been unable to deliver the package for 3 days and counting. Fedex customer service are thoroughly incompetent and utterly apathetic.

Fedex is failing.

Acton, MA, USA

 – About 2 months ago.

I ordered my school books from my college that was 2 towns over. The books were picked up on Jan 6th, it is now Jan 16th and still no books. I called customer support and they told me they would call...

I ordered my school books from my college that was 2 towns over. The books were picked up on Jan 6th, it is now Jan 16th and still no books. I called customer support and they told me they would call back with status! Awesome WOW thanks for all that customer support, and one other thing...... I AM SICK AND TIRED OF TALKING TO FUCKING AUTOMATED MACHINES, AND FOREIGN INDIAN PEOPLE WHO SPEAK ABOUT 3 WORDS OF ENGLISH!!! FUCK YOU FED EX I WILL NEVER USE THIS COMPANY AGAIN! i HOPE YOU GO OUT OF BUSINESS DUE TO THIS SHITTY CUSTOMER SUPPORT AND BUSINESS PRACTICES!!!

USA

 – About 2 months ago.

I live in the Midwest. Getting a package from California. Expected to take 12 fucking days. Got a package from Japan in 5....

I live in the Midwest. Getting a package from California. Expected to take 12 fucking days. Got a package from Japan in 5.

Denver, CO, USA

 – About 2 months ago.

Don't attempt delivery because you live too far out of town and claim it's because of weather even thought it's the nicest it's been in a month!!! And this is the third time they have...

Don't attempt delivery because you live too far out of town and claim it's because of weather even thought it's the nicest it's been in a month!!! And this is the third time they have done this. Fucking jerkoffs!

Denver, CO, USA

 – About 2 months ago.

Don't attempt delivery because you live too far out of town and claim it's because of weather even thought it's the nicest it's been in a month!!! And this is the third time they have...

Don't attempt delivery because you live too far out of town and claim it's because of weather even thought it's the nicest it's been in a month!!! And this is the third time they have done this. Fucking jerkoffs!

Madison, WI, USA

 – About 2 months ago.

Waste all fucking day beside the door to have them make an "attempt" without knocking and leave a useless door tag. Call ten minutes after it happens,but of course only one attempt per day. I...

Waste all fucking day beside the door to have them make an "attempt" without knocking and leave a useless door tag. Call ten minutes after it happens,but of course only one attempt per day. I honestly didn't know people even used this excuse of a company anymore.

Lock Haven, PA, USA

 – About 2 months ago.

Could not believe what a terrible company fedex is until they they stole my money and I looked on the internet for others that were robbed by them.
I found millions of hard working people...

Could not believe what a terrible company fedex is until they they stole my money and I looked on the internet for others that were robbed by them.
I found millions of hard working people conned into paying extra for fast delivery that is always late, and were given very dishonest excuses for nothing less than criminal practices.
The mob bosses running this fedex scam on the public should all be put in prison...

Pike Ntl Forest, CO, USA

 – About 2 months ago.

What a bunch of f-ck heads, their saturday BS excuse of a driver doesn't take any initiative in finding addresses and just doesn't deliver your package because he's a cheap POS. FED EX...

What a bunch of f-ck heads, their saturday BS excuse of a driver doesn't take any initiative in finding addresses and just doesn't deliver your package because he's a cheap POS. FED EX HIRES IDIOTS WITH NO BRAINS I've had dozens of other packages delivered but you get these LAZY good for nothing tools who make no effort.

Cameron, NC, USA

 – About 2 months ago.

they mark your package as no one home but never stop by, then have to wait 3 days for next attempt...

they mark your package as no one home but never stop by, then have to wait 3 days for next attempt

Denver, CO, USA

 – About 2 months ago.

Try to navigate their website...

Try to navigate their website

Henryville, PA, USA

 – About 2 months ago.

Amazon, stop using Fed Ex to ship, they suck! I'm paying $100.00 a year for nd delays-no thank you Amazon. Amazon stop trying to save a buck and go back to UPS! ...

Amazon, stop using Fed Ex to ship, they suck! I'm paying $100.00 a year for nd delays-no thank you Amazon. Amazon stop trying to save a buck and go back to UPS!

Palmer, MI, USA

 – About 2 months ago.

Fedex sucks BECAUSE they promise next day delivery, they insist on sending every bit of mail through tennessee, then when central gets hit with an inch or two of snow, they hold your package. ...

Fedex sucks BECAUSE they promise next day delivery, they insist on sending every bit of mail through tennessee, then when central gets hit with an inch or two of snow, they hold your package. They're happy to take your money for next day delivery, could give fuck all about completing their end of the bargain.

Lake Worth, FL, USA

 – About 2 months ago.

I electronically signed on the FedEx website to leave my FedEx Express package by the door if I wasn't home to sign for it.

Instead of the package, the shit head leaves a door tag for...

I electronically signed on the FedEx website to leave my FedEx Express package by the door if I wasn't home to sign for it.

Instead of the package, the shit head leaves a door tag for me to sign instead.

Satellite Beach, FL, USA

 – About 2 months ago.

FedEx you will never be a UPS Parcel Service company it seems that you guys deliver everything on horseback....

FedEx you will never be a UPS Parcel Service company it seems that you guys deliver everything on horseback.

Satellite Beach, FL, USA

 – About 2 months ago.

hey FedEx you guys suck why don't you go take a shit...

hey FedEx you guys suck why don't you go take a shit

East Providence, RI, USA

 – About 2 months ago.

fuck fedex. especially their shitty ass "smartpost"
fedex never delivers on time, fails to update tracking #'s
they should be put out of business...

fuck fedex. especially their shitty ass "smartpost"
fedex never delivers on time, fails to update tracking #'s
they should be put out of business

USA

 – About 2 months ago.

Second iteration of FedEx non-delivery in two months. Driver claimed I wasn't at home and scheduled another delivery for tomorrow. Been home all morning, checked with neighbors to verify no...

Second iteration of FedEx non-delivery in two months. Driver claimed I wasn't at home and scheduled another delivery for tomorrow. Been home all morning, checked with neighbors to verify no FedEx vehicle came into neighborhood, spent an hour on the phone with someone from a country I don't believe exists, promised another delivery attempt tomorrow, very sorry for all the trouble I've gone through. Yada yada yada. I believe it is time to start a petition and seek legislation which would ban FedEx from operating in the continental United States. Possibly, force them to move their HQ to Pyongyang, North Korea and mandate a curse be placed on their personnel. They've really left me no choice but to resort to pagan practices.

Pickerington, OH, USA

 – About 2 months ago.

Driver updated status to say I was not at home for a signature when I was 10 feet from the front door. FedEx never showed. Complained - no help. Given a number from the chat to call the Customer...

Driver updated status to say I was not at home for a signature when I was 10 feet from the front door. FedEx never showed. Complained - no help. Given a number from the chat to call the Customer Advocate Team and was promised someone would call back. Surprise! No call back.

USA

 – About 2 months ago.

Day 1 - Knock and dashed after my wife intentionally stayed available for them all day.
Day 2 - "Forgot" to load my package into the delivery truck, misplaced it briefly, and said that...

Day 1 - Knock and dashed after my wife intentionally stayed available for them all day.
Day 2 - "Forgot" to load my package into the delivery truck, misplaced it briefly, and said that tomorrow we could pick it up at a fed ex facility instead.
Day 3 - The delivery driver did not deliver it to a facility I could pick it up at, he instead again attempted to deliver to my house where noone was expecting him and Fed Ex could not get their act together enough to provide me anywhere I could go to pick my box up the same day. They promised again that they would deliver to a fed ex facility where I could pick it up at an unspecified time tomorrow. They said they would call me.

So here I am after 3 days of trying very hard to get my package from them, still without it. RAGE!

Ypsilanti, MI, USA

 – About 2 months ago.

Delivery driver couldn't deliver my package because "business was closed." I'm not a business and I was not "closed." I work from home. My girlfriend put a note on the front...

Delivery driver couldn't deliver my package because "business was closed." I'm not a business and I was not "closed." I work from home. My girlfriend put a note on the front door of the building instructing them to come in the back door. I told her to tell them to ring the buzzer, but my girlfriend was sure they'd "figure it out" considering there's a long line of buzzers right beside the door. I received a knock on the door, it was UPS with another package. So I checked to see where FedEx was...they had just left because unlike UPS they couldn't figure out how to get in the building AGAIN. FedEx is the short bus of package delivery services.

USA

 – About 2 months ago.

All account information is correct. Website says it is not. Will not allow me to confirm. Website SUCKS. Aso phone tree when trying to get customer service has no provision for account problems. ...

All account information is correct. Website says it is not. Will not allow me to confirm. Website SUCKS. Aso phone tree when trying to get customer service has no provision for account problems. Assumes problem is tracking problem. UPS anyone?

Lafayette, CO, USA

 – About 2 months ago.

Stupid fucking FedEx apes. DIE YOU ASSHOLES. KISS MY ASS YOU CHIMPS. You're nothing but bus drivers and you know nothing about how to get a package from point A to point B, unless the point A was...

Stupid fucking FedEx apes. DIE YOU ASSHOLES. KISS MY ASS YOU CHIMPS. You're nothing but bus drivers and you know nothing about how to get a package from point A to point B, unless the point A was your hands and point B was up your ass. And the package happened to be a 14 inch dildo. FUCK YOU IDIOTS.

North Haven, ME, USA

 – About 2 months ago.

I ordered a package with Amazon that was delivered to FedEx on Thursday and I realize that they don't ship on the weekends but it was said in the packaging tracking order that it was supposed...

I ordered a package with Amazon that was delivered to FedEx on Thursday and I realize that they don't ship on the weekends but it was said in the packaging tracking order that it was supposed arrive Tuesday so I waited and on Sunday night I got an update on my mobile app saying it was due around 3 o'clock on Tuesday here it is Tuesday around 230 and I get a message on the mobile app stating that there is been some difficulty delivering my package I understand my building is a security log building but it says right on the front door that you have to call the customer in order to get in to the building you have to be let in I was not called or notified that he was here with my package. I called FedEx and find out what happened to my package and they said they were returning it back to Amazon. For I wasn't available it was my day off I was even working. As well as I paid for overnight shipping and I asked him what do you do about the overnight shipping are you going to reimburse me that I had to call Amazon and get my money back from the customer or you get any reimbursement and all that they weren't going to do anything about it this was from six different people at FedEx. They told me the only way I was allowed to get packages from FedEx with if I deliver them to my local store in Portland about two and half hours away from my house and then I can have them delivered to my house because it was a scary like building and the drivers don't make phone calls to their members or to their customers for that matter. How stupid is that FedEx driver who doesn't have a phone to make a phone call or according to the representative we don't give phones to our drivers. They are not supposed to call us not in their job description I think in their job description it should say customer service first and/or happy customer and do whatever it takes to get that done and make a happy customer. It's been four days since I've got my package I almost don't expect that I'll even get a package the way that FedEx is going. US Postal Service no matter what will always call me or notified me that the packages arrived along with you PS they will also contact me to let them in the building of fortunately FedEx doesn't do a damn thing to even let your customer know that their packages arrived. From now on I'm going with US Postal Service or UPS because unfortunately they know how to get in touch with me with the phone to tell me that my packages arrived. FedEx if you're listening you suck you need to get your customer service better and you need to sisters customers and give your drivers phones so they can contact the member and let them know that their packages arrived because some members buy Christmas gifts and still haven't got them because you guys have not delivered 95% of my friends who got US Postal Service and or UPS have gotten their Christmas packages it's only the ones that we ordered from FedEx that have not yet got their packages and or did overnight shipping Get your act together and start delivering your package is we are supposed to go and please don't throw my package

North Haven, ME, USA

 – About 2 months ago.

I ordered a package with Amazon that was delivered to FedEx on Thursday and I realize that they don't ship on the weekends but it was said in the packaging tracking order that it was supposed...

I ordered a package with Amazon that was delivered to FedEx on Thursday and I realize that they don't ship on the weekends but it was said in the packaging tracking order that it was supposed arrive Tuesday so I waited and on Sunday night I got an update on my mobile app saying it was due around 3 o'clock on Tuesday here it is Tuesday around 230 and I get a message on the mobile app stating that there is been some difficulty delivering my package I understand my building is a security log building but it says right on the front door that you have to call the customer in order to get in to the building you have to be let in I was not called or notified that he was here with my package. I called FedEx and find out what happened to my package and they said they were returning it back to Amazon. For I wasn't available it was my day off I was even working. As well as I paid for overnight shipping and I asked him what do you do about the overnight shipping are you going to reimburse me that I had to call Amazon and get my money back from the customer or you get any reimbursement and all that they weren't going to do anything about it this was from six different people at FedEx. They told me the only way I was allowed to get packages from FedEx with if I deliver them to my local store in Portland about two and half hours away from my house and then I can have them delivered to my house because it was a scary like building and the drivers don't make phone calls to their members or to their customers for that matter. How stupid is that FedEx driver who doesn't have a phone to make a phone call or according to the representative we don't give phones to our drivers. They are not supposed to call us not in their job description I think in their job description it should say customer service first and/or happy customer and do whatever it takes to get that done and make a happy customer. It's been four days since I've got my package I almost don't expect that I'll even get a package the way that FedEx is going. US Postal Service no matter what will always call me or notified me that the packages arrived along with you PS they will also contact me to let them in the building of fortunately FedEx doesn't do a damn thing to even let your customer know that their packages arrived. From now on I'm going with US Postal Service or UPS because unfortunately they know how to get in touch with me with the phone to tell me that my packages arrived. FedEx if you're listening you suck you need to get your customer service better and you need to sisters customers and give your drivers phones so they can contact the member and let them know that their packages arrived because some members buy Christmas gifts and still haven't got them because you guys have not delivered 95% of my friends who got US Postal Service and or UPS have gotten their Christmas packages it's only the ones that we ordered from FedEx that have not yet got their packages and or did overnight shipping Get your act together and start delivering your package is we are supposed to go and please don't throw my package

 – About 2 months ago.

My laptop returning from the repair people, lost 1/2 of my address due to fedex! WOOHOO! The repair men said that they shipped it correct, and I believe um. Now my order is just going to "[myCity]...

My laptop returning from the repair people, lost 1/2 of my address due to fedex! WOOHOO! The repair men said that they shipped it correct, and I believe um. Now my order is just going to "[myCity] IN US"

Wilmington, NC, USA

 – About 2 months ago.

My package information was sent to FedEx on 1/2/2015 and has still yet to be updated here on 1/6/2015 and shows no estimated delivery date (I purchased this product december 30th)...

My package information was sent to FedEx on 1/2/2015 and has still yet to be updated here on 1/6/2015 and shows no estimated delivery date (I purchased this product december 30th)

USA

 – About 2 months ago.

My package traveled 2750 miles from its source to my city in 1 day!!!! amazing!. Its been 2 days and they haven't delivered it yet... i live 2 miles away....

My package traveled 2750 miles from its source to my city in 1 day!!!! amazing!. Its been 2 days and they haven't delivered it yet... i live 2 miles away.

USA

 – About 2 months ago.

Paid for overnight shipping, Order was in Chicago on Monday, order was in Aurora (5 mins from my house) on Monday night, package left Aurora on Tuesday morning..... package back at Aurora Tuesday...

Paid for overnight shipping, Order was in Chicago on Monday, order was in Aurora (5 mins from my house) on Monday night, package left Aurora on Tuesday morning..... package back at Aurora Tuesday night. Package did not arrive until 2 days later... oh and guess what, DAMAGED!. FedEx Sucks balls.

Allentown, PA, USA

 – About 2 months ago.

I live less than 10 miles from the Fedex facility in my town.

I placed an order with Walmart.com that was picked up and processed at my local Fedex facility on Jan 3, 2015.

I live less than 10 miles from the Fedex facility in my town.

I placed an order with Walmart.com that was picked up and processed at my local Fedex facility on Jan 3, 2015.

Because of the weekend the package wasn't processed until Jan 5, 2015. I was okay with that.

However when they sent the package out, they didn't put it on a truck for delivery. Instead my package was sent to a Fedex facility in a city 100 miles away. Fedex estimates I won't get my package until Jan 12-14, 2015

WTF? This is BS and it happens every single time a local merchant sends me a package via Fedex.

I had a package a couple months ago that started at my local Fedex and got sent on a week long circular journey that took it thru 3 states before returning to the same facility that picked it up in the first place and finally delivered it.

Clearwater, FL, USA

 – About 2 months ago.

Package travelled 1000 miles on day 1, to the city I live in. Take 4 days to go the last 10 miles and I "can't pick it up because it's containerized". (Read: The lazy fucks...

Package travelled 1000 miles on day 1, to the city I live in. Take 4 days to go the last 10 miles and I "can't pick it up because it's containerized". (Read: The lazy fucks haven't gotten around to taking it off the truck yet.)

Oklahoma City, OK, USA

 – About 2 months ago.

Paid for shipping through ebay. I sold a receiver for 60$, dropped off at FedEx. I got an invoice for 186.68$ to ship that. They 'overnighted priority'. Took 2 days. FedEx won't help me...

Paid for shipping through ebay. I sold a receiver for 60$, dropped off at FedEx. I got an invoice for 186.68$ to ship that. They 'overnighted priority'. Took 2 days. FedEx won't help me because I am not the account holder Ebay is, and Ebay would get the credit. That's what they told me. F%^& YOU FEDEX!

Had another package never show up, and FedEx told me basically, oh well, says delivered.

I'm done with FedEx F%$@ THEM!

Richmond, VA, USA

 – About 2 months ago.

Paid for overnight shipping. Last night it said it was going to be delivered today, as it should be. Wake up, check tracking just to make sure and suddenly it won't be delivered until tomorrow....

Paid for overnight shipping. Last night it said it was going to be delivered today, as it should be. Wake up, check tracking just to make sure and suddenly it won't be delivered until tomorrow. Called FedEx, they can give me no reason why it is not being delivered today as it should be. They have 1 job. Deliver packages on time. That's it. That is their sole purpose for existing. WTF

Lafayette, CO, USA

 – About 2 months ago.

In fact, you piece of shit FedEx driver, I hope you crash and get into an accident with a truck carrying raw sewage. I hope your entire family dies and your shitty apartment or house burns down to the...

In fact, you piece of shit FedEx driver, I hope you crash and get into an accident with a truck carrying raw sewage. I hope your entire family dies and your shitty apartment or house burns down to the ground. I hope you get genital warts and chronic constipation and you end up having to use a colostomy bag the rest of your pathetic existence. Cut your dick off you corporate bitch. PUSSY

Lafayette, CO, USA

 – About 2 months ago.

Oh and to that FedEx driver who commented, all I have to say is fuck you, you overpaid pile of dogshit. You do nothing a school bus driver couldn't do and your job involves you making millions for...

Oh and to that FedEx driver who commented, all I have to say is fuck you, you overpaid pile of dogshit. You do nothing a school bus driver couldn't do and your job involves you making millions for a corporation that gives less than a fuck about you, while you go home to your dumpy apartment and eat stale pizza. FUCK. YOU. YOU CORPORATE SLAVE. Eat my asshole you ugly pile of donkey shit. Actually, I'd rather talk to a pile of shit than an ugly fat slob like you. Kill yourself.

Lafayette, CO, USA

 – About 2 months ago.

GIVE ME MY PACKAGE YOU INBRED NIGGERS. I swear to god I hope someone guns down your fucking headquarters you "Smartpost" assholes. The only thing that would be smart would be to commit...

GIVE ME MY PACKAGE YOU INBRED NIGGERS. I swear to god I hope someone guns down your fucking headquarters you "Smartpost" assholes. The only thing that would be smart would be to commit hara-kiri you worthless excuses for subhumans. i'm going to have to drop my class if I can't get the book I ordered 2 fucking weeks ago. You overpaid heathens, I hope you asshole get cancer and if you have kids, I hope they get run over by a semi. The second that fucking FedEx man comes to my door I'm shoving the packaging up his FUCKING ASS sideways.

Roseland, NJ, USA

 – About 2 months ago.

Placed order on 12/28 and package was shipped on 12/29. Should take 4 business days from CA to NJ. Initial delivery date was marked as 1/3. Well 1/3 came and went and no package. Tracking says that...

Placed order on 12/28 and package was shipped on 12/29. Should take 4 business days from CA to NJ. Initial delivery date was marked as 1/3. Well 1/3 came and went and no package. Tracking says that the package is in VA with no new delivery date posted. They aren't even going to attempt a guess. The US postal service does a better job than this and they haven't made money in years.

Surprise, AZ, USA

 – About 2 months ago.

No update from 12/30 to 1/3...so I get a update today..they pushed back the delivery date 2 days...oh my gosh, I'm so irritated I don't think I'll purchase anything from any company that...

No update from 12/30 to 1/3...so I get a update today..they pushed back the delivery date 2 days...oh my gosh, I'm so irritated I don't think I'll purchase anything from any company that ships through FEDEX

 – About 2 months ago.

As a current driver at FedUp, their is something you all should know, management here only focuses on stupid stuff like stops per hour so guess what, the custome does not get the service they pay for....

As a current driver at FedUp, their is something you all should know, management here only focuses on stupid stuff like stops per hour so guess what, the custome does not get the service they pay for. Corperate(Memphis)comes up with stupid ass policies that choke the drivers and unnecessarily makes the job harder than it is.

 – About 2 months ago.

FedEx spent an ENTIRE DAY moving my package to a sort facility 14.7 (I mapped te route for fun) miles away from a different sort facility. This was two days ago. The sort facility is less than four...

FedEx spent an ENTIRE DAY moving my package to a sort facility 14.7 (I mapped te route for fun) miles away from a different sort facility. This was two days ago. The sort facility is less than four hours away from my house and they are estimating the delivery for THREE DAYS FROM NOW. What the actual f***??

Lafayette, CO, USA

 – About 2 months ago.

These subhuman apes are fucking retarded. Ordered a package on the 24th Dec 2014, not coming till Jan 6th 2015? GO FUCK YOURSELVES Fedex Smartpost, I could probably walk to whatever bumfuck city...

These subhuman apes are fucking retarded. Ordered a package on the 24th Dec 2014, not coming till Jan 6th 2015? GO FUCK YOURSELVES Fedex Smartpost, I could probably walk to whatever bumfuck city you're in, pick it up, and walk back in less time. Stupid FAGGOTS, suck my ass barf you shitpiles. Stop using Pony Express and stop being ugly cunts and do your job instead of jacking off in the fucking FedEx centers.

Surprise, AZ, USA

 – About 2 months ago.

Because...the item was shipped out on 12/30..and departed Fedex...and no update since it's now 01/03 so no update from Tuesday through Saturday!!...

Because...the item was shipped out on 12/30..and departed Fedex...and no update since it's now 01/03 so no update from Tuesday through Saturday!!

Harriman, NY, USA

 – About 2 months ago.

1/2 of snow and they abort delivery on Saturday, now have Ey to wait until Tuesday
...

1/2 of snow and they abort delivery on Saturday, now have Ey to wait until Tuesday

San Leandro, CA, USA

 – About 2 months ago.

It's me again with an update. They actually showed up this morning (Saturday) when the asshat said Monday. Now they are saying Tuesday! So to recap, They no show on Friday, tell me Monday is...

It's me again with an update. They actually showed up this morning (Saturday) when the asshat said Monday. Now they are saying Tuesday! So to recap, They no show on Friday, tell me Monday is the earliest they can come back, actually show up Saturday morning while I was out getting breakfast, and now it's Tuesday. This is the epitome of incompetence.

San Leandro, CA, USA

 – About 2 months ago.

Make me wait 12 fucking hours for a pickup and you never show up!!! It;s Friday and now I have to wait 12 more hours on Monday. Ridiculous! Also, the customer service reps need to learn how to...

Make me wait 12 fucking hours for a pickup and you never show up!!! It;s Friday and now I have to wait 12 more hours on Monday. Ridiculous! Also, the customer service reps need to learn how to speak English. I couldn't understand this guy's Hindi/English. WTF!!!

Alden, NY, USA

 – About 2 months ago.

FUCK YOU FEDEX! IF AT ALL POSS, I WILL NEVER USE YOUR SERVICE AGAIN! YOU SUCK! 2 WEEKS TO SHIP 2 STATES - 6 DAYS TO EVEN PICK IT UP....

FUCK YOU FEDEX! IF AT ALL POSS, I WILL NEVER USE YOUR SERVICE AGAIN! YOU SUCK! 2 WEEKS TO SHIP 2 STATES - 6 DAYS TO EVEN PICK IT UP.

Des Moines, IA, USA

 – About 2 months ago.

So the driver ASSUMES our office isn't open the day after New Year's and puts "delivery exception" on the package tracking site. I call FedEx and apparently there was a...

So the driver ASSUMES our office isn't open the day after New Year's and puts "delivery exception" on the package tracking site. I call FedEx and apparently there was a "miscommunication." It should get delivered this afternoon, but seriously, how lazy can you be? I've had this happen TWO other times with FedEx when our office was open on a Saturday and the driver ASSUMED we were closed.

Center, TX, USA

 – About 2 months ago.

I ordered some PC parts for my rig, (December 26th 2014), and FedEx SmartPost bullshit says estimated time ( January 6th, 2015) ARE U FUCKIN KIDDING ME, I SHOULDVE JUST STUCK WITH UPS CUS I GOT MY...

I ordered some PC parts for my rig, (December 26th 2014), and FedEx SmartPost bullshit says estimated time ( January 6th, 2015) ARE U FUCKIN KIDDING ME, I SHOULDVE JUST STUCK WITH UPS CUS I GOT MY SHIT UNDER 3 DAYS GARANTUEED WHO IN THERE RIGHT MIND CAME UP WITH SMARTPOST THATS 10 FUCKING DAYS OF WAITING , I MIGHT ASWELL KEPT MY FUCKIN MONEY, FEDEX NEEDS TO GET OFF THERE LAZY ASS AND GET THE SHIT DONE QUICKLY,

Las Vegas, NV, USA

 – About 2 months ago.

WOW!!!!!!! I had no idea this place existed! I am here however for the exact reason on the site name. I literally typed - "Fed ex sucks" into Google, and this is where it lead me. I am so...

WOW!!!!!!! I had no idea this place existed! I am here however for the exact reason on the site name. I literally typed - "Fed ex sucks" into Google, and this is where it lead me. I am so fucking pissed off with them, I ordered from amazon one simply fucking item.
This
https://www.amazon.com/gp/product/B00LA2R9VA/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 It's the 12th Doctors Sonic Screwdriver... The Premium edition.
One simple Fucking item!
It's a christmas gift from my parents. And I will also make it known that I am 34 and went familiar with The Usps system.. but I'm not keen too much with Fed Ex ( And don't intend to be ever again after this)
As I'm typing this I'm still fucking waiting. And mind my language... it actually takes a lot to make me speak like this... I hate cussing. But this fucking mail system is ass backwards! So fucking stupid how long it's gotten my hopes up.
I live in Las Vegas. My order was shipped from Fernley NV. Its about maybe 50 miles from Reno, which is west of it.
I thought it was going to be a simple trip from reno to Vegas.
Nope.
It went to california.
My Wife and I talked about it, and agreed that a few of our packages had done this before. And yeah... it'll take 2 days. Normal.
Nope.
It went to Sacremento. At this time I thought... yep. Then Los Angeles... then here.
Nope.
IT went to city that I've never heard of having a mail carrier.
Castaic. I thought to myself. Ok. Well Los Angeles is next then here...
Nope.
Got to Los Angeles. I wait 24 hours.
Then Walnut. WTMF!!!!!! SERIOUSLY!!!!!! Walnut is like a thumbnail away from Los Angeles. IT TOOK FUCKING 24 HOURS TO GO THAT FAR!!!!!!!!!!!!!!
But then I thought fine... it's still on it's way... Walnut is 4-6 hours from Vegas.
NOPE!
NOW.
IT'S.
IN.
ARIZONA!!!!! 24 FUCKING HOURS LATER!!!!!!!!!!!

I'm STILL FUCKING WAITING!

I called Fed Ex. They lied and said it went off track... but it was back on track! And still - ALTHOUGH.... IT'S IN PHOENIX.... AND I KNOW THE PHOENIX IS LESS THAN 24 HOURS AWAY FROM ME... THEY STILL GUARANTEE THAT IT'LL BE HERE BY SATURDAY THE 3RD.... (4 DAYS FROM NOW)...!!!!

WHAT THE FUCK KIND OF MAIL SYSTEM... NEEDED TO BOOMERANG MY ORDER AROUND ME? THIS IS THE STUPIDEST THING I HAVE DEAL WITH ALL FUCKING YEAR. MIND ME THAT IT SHOULD BE FINE IF THIS IS THE WORST... BUT TECHNICALLY IT'S NOT. BUT ON A VIEWPOINT OF IF I NEEDED THIS ITEM EARLIER? I use the Sonic in my shows sometimes... I'm a Master Illusionist. And My Wife loves that I carry it on me at all times... Works great with Hypnosis with my spectators.
But Either way... I'm waiting for it to get here... and it isn't here by tomorrow... I'm finding some way to get them audited... or just something to piss them off without harming them. I would love for them to wait for their mail as they watch it go around them... with several points that could have made it easier...
Now I'm reading that the fucking mail service doesn't give a shout about my mail! It's not Bulk... so it doesn't fucking matter. They aren't making money off my shit... so why bother getting it to me fast? Time is money and they are Bankrupt. LITERALLY.
I'm fucking Boycotting them for life... and warning others from now on.
It' take s a bit to piss me off like this.... but this shit draws the fucking line... I'm very punctual. And I'm very strict about timing being ON THE FUCKING DOT! I hate LAZY FUCKING WORKERS! AND I HATE THIEVES AND LIARS!!!
I was raised to respect your job... BECAUSE YOU HAVE ONE! It's hard to get one... and MAIL PAYS FUCKING GOOD!!! But they are this lazy!!!???
OH!!! I forgot the best part. IT's FUCKING FED EX SMARTPOST!
That means that it's going to be delivered to the USPS tomorrow morning... maybe. And the USPS is going to deliver it...
THAT FUCKING MEANS I HAVE TO WAIT UNTIL 5 FUCKING O'CLOCK TO GET MY FUCKING SONIC!!!!
I COULD GET A CALL RIGHT FUCKING NOW FOR DAMN GOOD MONEY FOR A SHOW... REQUIRING A FULL DOCTOR WHO ENSEMBLE!!!!
That means my Wife and I dress up like the 11th or 12 Doctor... and do a show with Sleight of hand.
Now back to the mail - I'll come back to this in a second.
I was figuring that since it was sent Fed EX... I may get it delivered early.....
Nope.
Back to the USPS for a sec... I have to wait for this guy to show up... that means I'm stuck at the house until 5 because he's come as early as 11am. So for the next 19 hours I'm Technically "Grounded".
It almost makes sense in a way though... I'm 34 and I got a Toy for christmas....
Well it's a damn good thing that I gave up giving a shit about what others thought of me a long time ago.
But I have to have the one piece of humor... for the sanity of my blood pressure.
This Toy could have mean a nice paycheck from a fellow fan that I respect.

So now... I wait... and figure that tomorrow I'll find it on Mars... After all they did sat Saturday.

Fuck you FED EX! I don't EVER use this word for anything... I don't even say it to people... I actually Hate this word... (Which is ironic in this case of making it known)

Fuck you Fed Ex I HATE YOU!!!!! I don't hate everyone who works there... just the Fucks that came up with this system of delivery....

I'm done.


Nope.

Once again Fed Ex Fuck you... I hate you...!!!!!

Thanks for reading... I hope you got a good laugh..

PS. FUCK YOU FED EX I FUCKING HATE YOU!!!!!!

PPS... BTW FED EX........ IIIIIIIIII FFFFFFFUUUUUUCCCCCCKKKKKKKKIIIIINNNNNNGGGG HHHHHHAAAAAATTTTTTEEEEEE YYYYYOOOOOUUUUU!

Ok. I'm done.
Nope.


*Whispers*
I FUCKING HATE YOU!!!!!!

Ok.

Bye.

Fredericton, NB, CAN

 – About 2 months ago.

I missed the initial delivery due to college, note says they'll attempt delivery again, so I made sure I stayed home, waited 2 hours outside (was outside 1 hour before ETA) for a truck that never...

I missed the initial delivery due to college, note says they'll attempt delivery again, so I made sure I stayed home, waited 2 hours outside (was outside 1 hour before ETA) for a truck that never showed.
I ended up having to bus to the place to try to pick up my package, the pick up area is out of town in the industrial park. Buses didn't go all the way so I had to walk a little ways. Once I finally found it, turns out it was closed. The place is only open 4 days a week. Better yet, on the days they ARE open, it's only for a 45 minute period!
I eventually managed to get my package by asking a friend to drive me there. :/

USA

 – About 2 months ago.

USPS is amazing, always get the packages on time. UPS, late once, driver knocked at 9PM and apologized profusely, it's cool, I can deal with that. FedEx...FedFuckingEx, every time they carry a...

USPS is amazing, always get the packages on time. UPS, late once, driver knocked at 9PM and apologized profusely, it's cool, I can deal with that. FedEx...FedFuckingEx, every time they carry a package I make bets with friends about how many "business closed" notices are posted to the tracking number. WTF. WTF! Dear Amazon.com, please please pleas STOP using FedEx. I'm tired of waiting.

USA

 – About 2 months ago.

I never had problems with UPS or USPS. I paid for overnight delivery last Friday, here I am at the end of the day on Tuesday with no packages....

I never had problems with UPS or USPS. I paid for overnight delivery last Friday, here I am at the end of the day on Tuesday with no packages.

Wilton, CT, USA

 – About 2 months ago.

I have NEVER had a good experience with FEDEX!! Between items getting lost, delayed shipping and drivers that walk to the door and not even knock or ring the bell!! How many times have you looked out...

I have NEVER had a good experience with FEDEX!! Between items getting lost, delayed shipping and drivers that walk to the door and not even knock or ring the bell!! How many times have you looked out wondering "where the H&!! is the FedEx" and when you open your door there is the "I missed you sticker!!!!!" UPS or USPS only for me!!

Avondale, PA, USA

 – About 2 months ago.

fedex is so stupid I have a package coming to me and they ship it north of me and then now they ship it south to my house so they can deliver it on the estimated delivery day when it could of been...

fedex is so stupid I have a package coming to me and they ship it north of me and then now they ship it south to my house so they can deliver it on the estimated delivery day when it could of been here the day before. they are so screwed up

Williamsburg, VA, USA

 – About 2 months ago.

Fuck you fedex, now two Christmas presents never showed up because your shit ass drivers were too fucking lazy to deliver them, attempted delivery my ass. Fuck you POS fedex and rot in hell....

Fuck you fedex, now two Christmas presents never showed up because your shit ass drivers were too fucking lazy to deliver them, attempted delivery my ass. Fuck you POS fedex and rot in hell.

Ottawa, ON, CAN

 – About 2 months ago.

Ship Internationally from CANADA to CHINA. Fedex promise arrive within 3 business days, but it arrives after 2-3 weeks. And they blame to the custom delay. They also require the receiver to provide...

Ship Internationally from CANADA to CHINA. Fedex promise arrive within 3 business days, but it arrives after 2-3 weeks. And they blame to the custom delay. They also require the receiver to provide too many documentation for a PERSONAL package!!!

My friend ship using Canada Post, it is arrived on time within 5-9 days! It is on time even they need to pay for the duty and they do not need to provide ANY documentations to prove themselves.

Lebanon, TN, USA

 – About 2 months ago.

Shipped a package the week before Christmas that was scheduled to arrive on Friday, Dec 19. On Saturday, I check it online and see it states the package wasn't delivered due to no apartment...

Shipped a package the week before Christmas that was scheduled to arrive on Friday, Dec 19. On Saturday, I check it online and see it states the package wasn't delivered due to no apartment number, which baffled me since the apartment number was on the label AND printed in sharpie right on the box. So I call them Saturday on their 800 line and tell them the apt. number is 204. They assure me the correct information will get to the delivery driver and he will redeliver on the following Monday. Check the tracking on Tuesday and am told it's been delivered to the wrong apartment. It's just left there, even though it is signature required. I raise hell and am told they will call me back in a couple hours when they recover the package. The never call me back all evening Tuesday. I call them Wednesday AM and am told they got the package back, but cannot deliver it today, but someone can come pick it up if they want it today. I say no, they cannot pick it up, can you redeliver on Friday and just leave it at the door, you have my OK to not require a signature (even though they had already delivered it to the wrong address without a signature!) She assures me they will do that. Friday eve get a message from intended recipient saying no package, they instead left a deliver notice indicating the package required signature!!!! I call AGAIN to Fedex and speak with a resolution "specialist" who assures me they will deliver on MONDAY (cuz they don't deliver on the weekends when people are actually HOME) and will leave it without a signature. I'm not holding my breath! Merry freaking Christmas. Will not willingly do business with FEDEX ever again.

Centerville, UT, USA

 – About 2 months ago.

package was scheduled to be delivered today. Online tracking showed the order in my city yesterday, now it is over 100 miles away and of course can't be delivered and I am not allowed to pick it...

package was scheduled to be delivered today. Online tracking showed the order in my city yesterday, now it is over 100 miles away and of course can't be delivered and I am not allowed to pick it up myself. So i get to wait another 3 days. Shipped from 1 state away!!! What is wrong with these guys?!!!

Massapequa, NY, USA

 – About 2 months ago.

Just spoke to a non speaking customer service rep and asked why my Christmas present delivery, guaranteed for 3pm today was not here and his exact words were "ya the drivers were overwhelmed...

Just spoke to a non speaking customer service rep and asked why my Christmas present delivery, guaranteed for 3pm today was not here and his exact words were "ya the drivers were overwhelmed today" "you're package never went on a truck" DO NOT OFFER SERVICES YOU CANNOT PERFORM! This is a complete replete of their terrible delivery methods last year.

Oceanside, NY, USA

 – About 2 months ago.

The incompetence at FedEx shines through again. Seems that 4 days are not enough time to get a 2 day package 120 miles. Apparently the fastest way to Butler is to go from PA to Newark, then to Mahwah,...

The incompetence at FedEx shines through again. Seems that 4 days are not enough time to get a 2 day package 120 miles. Apparently the fastest way to Butler is to go from PA to Newark, then to Mahwah, BACK to Newark - I guess someone thought they missed it the first time - then BACK to Mahwah (they must get paid by handling packages by the mile) to eventually make it a 6 or 7 day trip. 5 lbs, 120 miles via 2-day service. So much for Christmas presents for the boys. The ETA that was Tuesday, apparently is now unknown - I guess it has to go back to Newark again so that they can figure it out. — feeling disgusted.

Chula Vista, CA, USA

 – About 2 months ago.

Package has been missing for two weeks! Coming from texas to california.

I always try to avoid fedex whenever possible, but omg how have they stayed
Running? The usps provides...

Package has been missing for two weeks! Coming from texas to california.

I always try to avoid fedex whenever possible, but omg how have they stayed
Running? The usps provides better service if you can freak'n believe it!
F@$k your selves fedex

Johnson City, TN, USA

 – About 2 months ago.

Waited on an overnight package all day, tracking said it was to be delivered by 8pm TODAY. I checked at 8pm and it was updated to N/A. So I called Fed Ex and the fucking package is still at the depot...

Waited on an overnight package all day, tracking said it was to be delivered by 8pm TODAY. I checked at 8pm and it was updated to N/A. So I called Fed Ex and the fucking package is still at the depot 400 miles away and has been all day.
The FedEx rep said it may or may not get to me tomorrow. Who knows, they are making promises they can't keep and lying about delivery times, then make no apologies. So aggravated.

Holbrook, NY, USA

 – About 2 months ago.

Bohemia, NY Fed ex says Business closed - No delivery attempt - its a residential house built in 1940. There horrible...

Bohemia, NY Fed ex says Business closed - No delivery attempt - its a residential house built in 1940. There horrible

Hillsboro, OR, USA

 – About 2 months ago.

Just to be accurate..this comment and the one below is from Boise, Idaho...my computer thinks it lives in Oregon...

Just to be accurate..this comment and the one below is from Boise, Idaho...my computer thinks it lives in Oregon

Hillsboro, OR, USA

 – About 2 months ago.

Here's one incident...Saw rhw FedEX driver struggling with a heavy package I ordered (and dumping it onto the pavement from his truck)..I went out to help him bring it in (in a heavy rain) ---...

Here's one incident...Saw rhw FedEX driver struggling with a heavy package I ordered (and dumping it onto the pavement from his truck)..I went out to help him bring it in (in a heavy rain) --- instead of being grateful - he acted all pissed off and nasty - as if I was suppose to be there to help him...I politely tried to suggest we carry it into my garage - because of the rain - (and because it was easier to walk up the driveway into the garage than up the steps to my house - same distance)...before I could finish my sentence he turns and snaps at me "I'm not bringing it into your garage - I'm taking it to your front door and that's it!" Here I am trying to help the little a-hole and he speaks to me like that....so I bit down real hard on my tongue and helped him bring it to the door, he drops his half, leaves and doesn't even bother closing my gate. Additionally - when I opened the package I found the product to heavily beaten and battered (to the point where a metal weld was separated on one part).
Here's another...went to their ship center to get a letter copied...I was standing there with my credit card waiting to pay (I ride a bicycle and don't carry cash)..the 40 or 50 something methhead douchebag who waited on me - tells me "I see you have a credit card, I tell you what, it's a pain to run it for such a small amount so I'll give you the copy no charge"...so I thanked him and took my copy...then as I walk away he calls out and says "don't pull that scam again"...WTF???!! Are there employees hired out of an insane asylum? I didn't ask for (or particularly want) a free copy made - that was his idea. Are these people mentally deranged or what? I was so shocked at this pyscho asshole I just walked out, but I should have slammed the card on the table and demanded he run it --- or maybe I should have just belted him the mouth. I can relate a few other experiences both my wife and I have gone through there --- from incredibly poor and/or rude service and poor quality copies - to having to deal with a parade of worthless, incompetent shits with some entitlement issues...but I don't want to write a novel here....needless to say we avoid their ship centers at all cost..and I try my best never to have anything shipped FedEx...USPS is your best bet these days.FedEx is, by far, the worst package carrier out there.

Boise, ID, USA

 – About 2 months ago.

Thanks Fedex! Shipment information was sent to you on Monday for a pickup and it took you 5 days to actually pick the package up to be shipped. Now it’s going to be late for Christmas. Thank you...

Thanks Fedex! Shipment information was sent to you on Monday for a pickup and it took you 5 days to actually pick the package up to be shipped. Now it’s going to be late for Christmas. Thank you for sucking so bad! Interesting that the U.S. Post Office is now being the shit out of you when it comes to customer service and delivery!

Campbellsville, KY, USA

 – About 2 months ago.

I was supposed to receive a Christmas present ordered on Dec. 13th on or by Dec. 23rd. I checked the tracking and it's scheduled to arrive on Dec. 26th. What the heck? This is why I'd use...

I was supposed to receive a Christmas present ordered on Dec. 13th on or by Dec. 23rd. I checked the tracking and it's scheduled to arrive on Dec. 26th. What the heck? This is why I'd use USPS or UPS any day over Fedex.

Seattle, WA, USA

 – About 2 months ago.

FEDEX HAS DELIVERED MY PACKAGES TO OTHER ADDRESSES 3 TIMES. FUCK YOU FEDEX. ...

FEDEX HAS DELIVERED MY PACKAGES TO OTHER ADDRESSES 3 TIMES. FUCK YOU FEDEX.

Frisco, TX, USA

 – About 2 months ago.

Not the first time they've done this to me. I live in a fucking apartment complex..with an office...THAT ACCEPTS PACKAGES. Somehow UPS (even USPS) figures this out and I don't have to call...

Not the first time they've done this to me. I live in a fucking apartment complex..with an office...THAT ACCEPTS PACKAGES. Somehow UPS (even USPS) figures this out and I don't have to call them with SPECIAL INSTRUCTIONS to LEAVE THE FUCKING PACKAGE AT THE OFFICE OR EVEN AT MY DOOR. Fuck you FedEx.

Reason for exception:
Recipient Location Security Delay

Reason for exception:
Customer Not Available or Business Closed

USA

 – About 2 months ago.

Yeah FedEx sucks. ...ordered a package and in 3 days it has only gone a few hundred miles. Yet it is supposed to be delivered to me tomorrow and I am still about 1200 miles away from where it...

Yeah FedEx sucks. ...ordered a package and in 3 days it has only gone a few hundred miles. Yet it is supposed to be delivered to me tomorrow and I am still about 1200 miles away from where it currently is according to tracking. I usually have good luck with ups....but not FedEx! !

Concord, ON, CAN

 – About 3 months ago.

Fed Ex. Worst customer service experience ever. I don't understand how any organization can be so incompetent with their core service. Long story short:
I order a bedroom set for my daughter...

Fed Ex. Worst customer service experience ever. I don't understand how any organization can be so incompetent with their core service. Long story short:
I order a bedroom set for my daughter from Beyond Stores.com. They use Fed Ex to ship from the USA to Canada. Fed Ex calls me 2 weeks ago to schedule a delivery of the bedroom set last Tuesday. Delivery is scheduled between 11am and 4pm. I take the day off work and spend the morning disassembling her old bedroom furniture and removing it from her room, down stairs and into the garage. I then go to Sears to purchase a new mattress for her. On my way back from Sears around 10:30am Fed Ex calls me to tell me that the delivery is still at their Teledo depot and they need to reschedule. Certainly they knew the night before that it would not be in Canada so why could they have not called me the day before. Now my daughter has no furniture in her room. After a bunch of calls and a couple days later Fed Ex finally announces that they have lost one of the crates. I spend days dealing with the Beyond Stores trying to get it resolved. On Monday of this week Fed Ex ends up finding the missing crate. We schedule deliver this morning between 8am and noon. I take another day off work. Drive shows up at 11:30 and shows me that the crate that is missing is damaged and the piece of furniture in it was damaged. He tells me that it was put on his truck this way. I look at the tracking information and it shows that his truck was loaded at 8:30am this morning. Certainly they knew it was damaged and could have (should have) called me this morning to let me know instead of having me waste another morning waiting for this to arrive. I did not receive the shipment and sent it back. To make top it off, this bedroom set has been discontinued and there are no other units available. Suffice it to say I will not be using Beyond Stores for any further purchases and Fed Ex can go to hell!!!

 – About 3 months ago.

I ordered something online 12/06/14. It was estimated to be delivered 12/11. Then moved to 12/15, today's date. Today it has switched to 12/17. I am seriously worrying whether or not I'll...

I ordered something online 12/06/14. It was estimated to be delivered 12/11. Then moved to 12/15, today's date. Today it has switched to 12/17. I am seriously worrying whether or not I'll receive my package before Christmas. Next time I think I'll pay for more expensive shipping if it means I can use another service.

Fredericksburg, VA, USA

 – About 3 months ago.

Fuck you Fedex, you are usless and price gougers.

Price changes $5 between online and in store.

Fuck you Merry Christmas
...

Fuck you Fedex, you are usless and price gougers.

Price changes $5 between online and in store.

Fuck you Merry Christmas

Traverse City, MI, USA

 – About 3 months ago.

I hate fed ex! My package has had "3 attempted deliveries" I was home and waiting all 3 times and never say fed ex. Now I have 3 options, drive 2 hours to pick it up at FedEx, pay extra to...

I hate fed ex! My package has had "3 attempted deliveries" I was home and waiting all 3 times and never say fed ex. Now I have 3 options, drive 2 hours to pick it up at FedEx, pay extra to get it redelivered, or it's getting g sent back to the shipper.. I have never had a decent experiance with these clowns

San Ramon, CA, USA

 – About 3 months ago.

Google hits by search term (Jan 2012):
F**ked by Fedex 18,600,000
I hate Fedex 14,500,000
Fedex damaged 12,500,000
Fedex blows 10,500,000
Fedex crappy 9,110,000

Google hits by search term (Jan 2012):
F**ked by Fedex 18,600,000
I hate Fedex 14,500,000
Fedex damaged 12,500,000
Fedex blows 10,500,000
Fedex crappy 9,110,000
Fedex douche 8,880,000
Fedex lost package 8,760,000
Damned Fedex 7,510,000
Stupid Fedex 7,170,000
Fedex disappeared 6,510,000
Fedex liars 6,410,000
“don’t use” Fedex 5,880,000
Fedex worthless 4,950,000
Fedex jerks 4,620,000
Damn Fedex 4,530,000
F**k Fedex 4,510,000
Fedex clueless 4,260,000
Fedex lousy 4,090,000
Fedex stolen 3,990,000
Fedex complaints 3,790,000
Fedex sucks 3,400,000
F**king Fedex 3,360,000
Fedex sh*t 3,350,000
Fedex bastards 2,890,000
Fedex careless 2,870,000
Fedex c**ksuckers 2,810,000
Fedex f**kers 2,610,000
Fedex sh*tty 2,520,000
Fedex a**holes 2,410,000
Fedex retards 2,090,000
Fedex incompetent 1,930,000
Fedex morons 1,650,000
Fedex pissed 1,340,000
Fedex screwed 1,320,000
Fedex scumbag 1,100,000
Fedex douchebag 951,000
Fedex idiots 867,000
Fedex ripoff 812,000
Fedex sh*theads 763,000
Fedex stinks 747,000
Fedex retarded 589,000
Asinine Fedex 434,000
Fedex dishonest 232,000
Fedex lost shipment 196,000
Fedex numbskulls 125,000
Fedex misdelivered 99,900
Fedex "blows chunks" 3,810

Concord, CA, USA

 – About 3 months ago.

2 day delivery ha its been 4 an still not here . I have never got anything on time or not broken from these ass clowns i really dont know why companies use them they are completely garbage ...

2 day delivery ha its been 4 an still not here . I have never got anything on time or not broken from these ass clowns i really dont know why companies use them they are completely garbage

Westcliffe, CO, USA

 – About 3 months ago.

I ordered a desktop PC from US Micro, not realizing they were going to have it "shipped" (thrown, kicked, stomped, and smashed) by the world's WORST shipping company, FedEx. When I arrived...

I ordered a desktop PC from US Micro, not realizing they were going to have it "shipped" (thrown, kicked, stomped, and smashed) by the world's WORST shipping company, FedEx. When I arrived home, I was surprised to find a badly beaten cardboard box on my porch. Thinking it was trash, I went to pick it up, and realized, it was the PC I had ordered. Nice fresh boot print on the top, that should be FedEx's new logo. The corner of the box was caved in, apparently the driver dropped it a few thousand times before kicking it on to my porch. Furious, I called customer disservice, only to be told that they could do nothing about it. I thanked the Pakistani disservice representative for being a useless piece of dung, and then proceeded to lick my wounds. I fully intend to kick the crap out of the FedEx guy next time they deliver a package to my home, and in the same fashion they treated my package. As always, they were 100% successful at destroying the contents. I'm screwed, I have a 500 dollar PC that doesn't work and have no hope of being compensated for it. Merry Christmas >:(

South Pasadena, CA, USA

 – About 3 months ago.

I waited outside for 4 hours anticipating my fedex package, an important package. During the course of the 4 hour wait, I did not leave for one second, but occasionally checked the status of my...

I waited outside for 4 hours anticipating my fedex package, an important package. During the course of the 4 hour wait, I did not leave for one second, but occasionally checked the status of my package on my smartphone. After 4 hours it said "Unable to enter or business closed". I was standing next to the door! The lazy bastards didn't even show up! What kind of business operates like this? Customer support was illiterate and useless. I will never in my lifetime use fedex for anything! They suck big time! Glendale, California

Owosso, MI, USA

 – About 3 months ago.

My package stalled in Countryside, IL. Fedex doesn't know where it is and gave some lame excuse about the label falling off. Seems likely that the company this came from would have a lot of...

My package stalled in Countryside, IL. Fedex doesn't know where it is and gave some lame excuse about the label falling off. Seems likely that the company this came from would have a lot of experience putting labels so they don't come off. . .

USA

 – About 3 months ago.

Fed-Ex sent e-mail saying package delivered. I was home when e-mail arrived, no package. Called Fed-ex. basically, it's not their problem was what I heard. Oh yeah, don't you dare use a...

Fed-Ex sent e-mail saying package delivered. I was home when e-mail arrived, no package. Called Fed-ex. basically, it's not their problem was what I heard. Oh yeah, don't you dare use a cuss word when talking to one of their delicate staff members. Waiting for another package shipped via fed-ex, according to online, they received the package six days ago, nothing else has happened since then.

Greensboro, NC, USA

 – About 3 months ago.

Shipped a package to a customer on and it's been sitting on fedex truck for the past 8 - yes 8!!!!! - days. Every day tracking says 'Delivery exception No attempt made, delivery scheduled for...

Shipped a package to a customer on and it's been sitting on fedex truck for the past 8 - yes 8!!!!! - days. Every day tracking says 'Delivery exception No attempt made, delivery scheduled for next business day'. Was told that their driver for that area is having a hard time keeping up with the route and there's basically nothing they can do but keep sending it out and hope he gets to it. So every day it gets scanned ready for delivery and every day it comes back undelivered. What should have been a two-day shipment has been dragging on for almost two weeks. fedex seriously sicks...

Toronto, ON, CAN

 – About 3 months ago.

One day a couple of months ago I received an envelope from Fedex, which was strange since I don't deal with couriers. Stranger still is the fact that it was a bill. A bill for some so called...

One day a couple of months ago I received an envelope from Fedex, which was strange since I don't deal with couriers. Stranger still is the fact that it was a bill. A bill for some so called advancement fee on a package that they say was delivered to my house.

It gets weirder, trust me.

My first reaction was, "what package??"


I didn't order anything that needed to be shipped, I didn't pay for anything, or for shipping, yet Fedex says I did, and they delivered it. They even said someone signed for it.

I was at work, so unless the cat opened the door and signed for this package I didn't order, didn't pay for, and to this day still haven't seen, I believe they're scamming me. I called them, and asked WTF they were playing at, and they said they had a signature of someone I have never heard of.

Their attitude was "we sent it, so you have to pay for it." PERIOD. There was obviously something fishy going on, would they investigate? Nope. Fuck you, pay me.

After going back and forth for weeks about this bill, I find some supervisor who offers to wave $11 from the bill, leaving me with $7 to pay. I agreed to pay the $7 just to get these fraud-merchants off my back. They take my credit card number, and process the payment. End of story.


Eh... not quite.

Yesterday I received a letter from a collection agency, demanding I pay them $11!

I call them up to find out what is going on. Cunts they were, absolute cunts. (I have never been sent to collections before in my life, so I am not familiar with how these assholes work). They (NCO financial services), were useless, so I called Fedex, and spoke with a really helpful guy on the phone. Where was he throughout all of this? He goes through the records and finds, the person who took the payment didn't tell the duties and taxes department, and they fired me off to collections.

Yup:

They harassed me for $18 for a package I didn't order, didn't receive, didn't pay for, and that some fictitious person signed for...

They offer to settle for $7...

They TOOK $7....

They screwed it up and ruined my credit by sending it to collections.


I call up those froggy bastards at NCO, and have some cunt named Sandy hang up on me. I call back, and find that Fedex quietly dropped the charge. They didn't notify me, no no. They rush off to put me in collections, then they quietly call off the hounds when they discover their error. No apology, nothing.

Now I have had to contact (and PAY) Eqifax, and Transunion to see if this collections nonsense has been removed from my credit rating. At the end of the day, I am out a pile of money for:

A package I didn't buy

I didn't have shipped

I didn't receive/sign for

A payment they screwed up

And now credit checks from two credit reporting agencies to see if they cleaned up their mess.



If I ever see another Fedex employee on my property, I'll put the fuckin' hose on them.



Richmond, BC, CAN

 – About 3 months ago.

Fedex and UPS are absolutely the worst. If you live in Canada and you buy something from the US, make sure you send it via USPS which will deliver it to Canada Post. UPS and Fedex is a total ripoff do...

Fedex and UPS are absolutely the worst. If you live in Canada and you buy something from the US, make sure you send it via USPS which will deliver it to Canada Post. UPS and Fedex is a total ripoff do not send anything with them.

Franklinville, NJ, USA

 – About 3 months ago.

2nd escapade with FedEx. First, a few months ago. Leaving for vacation. Spent the extra money for shipping to make sure the order arrived in time. It did not. Called Fed Ex, they asked if perhaps a...

2nd escapade with FedEx. First, a few months ago. Leaving for vacation. Spent the extra money for shipping to make sure the order arrived in time. It did not. Called Fed Ex, they asked if perhaps a neighbor had picked it up, perhaps it was stolen, bottom line I should file a claim. Order did arrive, midweek while we were away. House/cat sitter notified us.
Now, another order from a different vendor due to arrive today, Dec 6th - not here.
Some calamity keeping it from arrival, as usual. Why do I never have this problem with UPS, and why do my dogs get excited when they see "Brown", instead of angry?

USA

 – About 3 months ago.

They absolutely suck. Just had a laptop box *dropped* on our front porch (literally), and the idiot backed *through* our lawn to the street. It's been pouring rain, so that "miss" cut a...

They absolutely suck. Just had a laptop box *dropped* on our front porch (literally), and the idiot backed *through* our lawn to the street. It's been pouring rain, so that "miss" cut a ruts through lawn 30 feet long. That would be bad under normal conditions, but it's a circle drive, with no other cars there. No reason to back out whatsoever. Really pissed right now.

Montgomery Village, MD, USA

 – About 3 months ago.

the reason that fedex gets away with all of their bullshit is because recipients of packages cannot request a refund for the shipping charges unless they were the party being billed for the shipment. ...

the reason that fedex gets away with all of their bullshit is because recipients of packages cannot request a refund for the shipping charges unless they were the party being billed for the shipment. The shipper is usually the billed party and has no idea that your package was delivered late. If your package is late notify the shipper and ask them to complain to fedex. Unfortunately they will get the refund not you. However, if you hit them in the pocketbook perhaps the assholes will pay closer attention to the guarantees that they make. FedEx plays the odds that the party being billed will rarely request a refund!

Knoxville, TN, USA

 – About 3 months ago.

Yes Fedex Sucks big time especially there customer care agents, each one has different answer and lame excuse for delay in delivery. I shipped a package to India on Monday 12/02 with the assurance...

Yes Fedex Sucks big time especially there customer care agents, each one has different answer and lame excuse for delay in delivery. I shipped a package to India on Monday 12/02 with the assurance that it will be delivered by Thursday 12/04. Its not delivered by end of Friday and this nonsense people say now it will be delivered by Monday 12/08. They gave me multiple excuses, 1) location is outside primary location (location is district and city). 2) there was incorrect pincode (not true) 3) Hold by custom (just for few hours). In fact the package is located in the same place from Thursday 12/02 and this irresponsible people kept giving me illogical reasons. Question is not about the money but the commitment and necessity of delivery a package for certain occasion on time. This ...hole charged me for 3 day deliver and assurance, and now taking a week. Never Fedex Again, not even for online purchase....

Irving, TX, USA

 – About 3 months ago.

bum ass niggas asking me for money now broke ass bitches hop off a nigga dick fucking lame ass ship company...

bum ass niggas asking me for money now broke ass bitches hop off a nigga dick fucking lame ass ship company

Wynnewood, PA, USA

 – About 3 months ago.

never have problems with UPS or USPS. ALWAYS have problems with fed ex. They also do not care about customers concerns. As for people on here suggesting someone "get off their fat ass and go to...

never have problems with UPS or USPS. ALWAYS have problems with fed ex. They also do not care about customers concerns. As for people on here suggesting someone "get off their fat ass and go to the store" to retrieve their packages, I wouldnt disagree except WE PAID FOR THE SHIPMENT TO BE DELIVERED, NOT PICKED UP FROM A FED EX STORE. if a company purports to provide a certain service and does not perform that service and yet still charges money for said service ITS NOT ABOUT THE CUSTOMER BEING FAT OR LAZY ITS ABOUT THE COMPANY GETTING PAID FOR DOING NOTHING. So kindly stfu

Wynnewood, PA, USA

 – About 3 months ago.

Fed ex "attempt" first delivery at 11am while I am AT HOME waiting specifically for them. I walk outside to let my dogs pee and see an attempted delivery notice taped to my door. So I'm...

Fed ex "attempt" first delivery at 11am while I am AT HOME waiting specifically for them. I walk outside to let my dogs pee and see an attempted delivery notice taped to my door. So I'm not sure that really qualifies as a delivery "attempt" if I'm at home waiting for fedex and they don't even bother to knock or wait long enough for someone to respond if they did actually knock. Great job jerks.

 – About 3 months ago.

They get later and later every week...I have to sit and wait on them to get started on my work in the mornings....they used to get here around 9-9:30....now it's more like 10:00-10:30...10:50...

They get later and later every week...I have to sit and wait on them to get started on my work in the mornings....they used to get here around 9-9:30....now it's more like 10:00-10:30...10:50 today and still nothing....so I'll be staying late because they are soooooooo slow

North Salt Lake, UT, USA

 – About 3 months ago.

FEDEX wont attempt a second delivery; missed the 1st at 8:40 am. We're a small business and order parts from all over. We now have to pick up our product at a location that is NOT given in the...

FEDEX wont attempt a second delivery; missed the 1st at 8:40 am. We're a small business and order parts from all over. We now have to pick up our product at a location that is NOT given in the email notification but is put in a zip file that we can't open. UNBELIEVABLE outdated process. Why wouldn't the email just state where our package is. Now we have to track it down. Also, having done this one time before, they will not release the item without the business Owner giving permission even though the employee has a copy of their email notification and I.D.!

Jordan, MN, USA

 – About 3 months ago.

Ordered a phone case from Colorado. I live in Minnesota 3 states away. they sent it to KS then to NJ then to PA. 1O DAYS LATER ITS STILL FURHTER AWAY THEN IT STARTED. WTF!!!!!!!! I guess they wanted...

Ordered a phone case from Colorado. I live in Minnesota 3 states away. they sent it to KS then to NJ then to PA. 1O DAYS LATER ITS STILL FURHTER AWAY THEN IT STARTED. WTF!!!!!!!! I guess they wanted it to see the ocean.

Atlanta, GA, USA

 – About 3 months ago.

"Next day delivery" - 5 days later - guess what? NO PACKAGE! Was home all day & found the door hanger stuck on the door when I looked outside....

"Next day delivery" - 5 days later - guess what? NO PACKAGE! Was home all day & found the door hanger stuck on the door when I looked outside.

 – About 3 months ago.

It's a very simple solution, GET OFF YOUR FAT ASS and go to the store yourself and avoid the middle man to F it up....

It's a very simple solution, GET OFF YOUR FAT ASS and go to the store yourself and avoid the middle man to F it up.

USA

 – About 3 months ago.

I hate Fedex. Hate them. Fedex is by far the worst delivery service available. Avoid using their service. They are slow and dishonest. They are notorious for not even attempting to deliver a package...

I hate Fedex. Hate them. Fedex is by far the worst delivery service available. Avoid using their service. They are slow and dishonest. They are notorious for not even attempting to deliver a package and claiming that they tried, but "no one was home." Fucking liars!

Tempe, AZ, USA

 – About 3 months ago.

FedEx is one of the worst company ever.... They are really bad with their service and need to be closed down soon....

FedEx is one of the worst company ever.... They are really bad with their service and need to be closed down soon.

Ridgeland, MS, USA

 – About 3 months ago.

FUCK YOU FEDEX, " Customer not available or business closed" LAZY ASS HOE, THEY NEVER COME BY, ITS BEEN 3 DAY LATE !!!!!!!!!!!...

FUCK YOU FEDEX, " Customer not available or business closed" LAZY ASS HOE, THEY NEVER COME BY, ITS BEEN 3 DAY LATE !!!!!!!!!!!

Memphis, IN, USA

 – About 3 months ago.

Shipping a 100 pound 200$ box and Fedex wont pickup! I have todrive it an hour away.

Thanks assholes!...

Shipping a 100 pound 200$ box and Fedex wont pickup! I have todrive it an hour away.

Thanks assholes!

Diamond, MO, USA

 – About 3 months ago.

According to FedEx's website and tracking numbers, my package was in transit yesterday... however they show it as being in the next town over since 6am. I have yet to see it even though Amazon...

According to FedEx's website and tracking numbers, my package was in transit yesterday... however they show it as being in the next town over since 6am. I have yet to see it even though Amazon said it'd be delivered yesterday. So pissed at FedEx right now...

USA

 – About 3 months ago.

Expecting overnight standard shipment tendered before cutoff time yesterday - transit times on fedex.com along with service guides show method is valid between origin (PA) and destination (TX).

Expecting overnight standard shipment tendered before cutoff time yesterday - transit times on fedex.com along with service guides show method is valid between origin (PA) and destination (TX).
All day today I waited on above shipment, showing arrival today 'guaranteed' by 8 pm CST. Shortly before 8 pm CST I screen snapped the refreshed tracking page. Item did not arrive.
At 8 pm CST I called 1800GoFedex. Representative tried several stories such as 'driver might be late if it's rural or household delivery' before FINALLY 'checking their secret system which is more reliable than the public accessible fedex.com'. Her story is now that origin shipment 'just missed' cut-off time at origin.
She said it was just hanging out in NJ.
No regress options.
No apologies.
I had to specifically demand a 'case' be opened.
Screen snap of tracking after confronting representative after the phone call shows status has magically changed to N/A under delivery time. Hmmmm. Sounds like the publicly available fedex.com responds quite well and quite nimbly when Fedex is caught lying.
And for the cherry on top - the item is perishable. That means that if it is not here in the next 12 hours (under their own Policy and Terms) they are responsible for contents + shipping fees.
Sucks to be them ... have them dead to rights this time!

Potsdam, NY, USA

 – About 3 months ago.

Purchased a Standard Overnight delivery on a Thursday for $25.00 because I needed the item asap. It's now Sunday morning and I likely won't receive the package until Monday morning because of...

Purchased a Standard Overnight delivery on a Thursday for $25.00 because I needed the item asap. It's now Sunday morning and I likely won't receive the package until Monday morning because of reasons I can't understand. On Friday, my package was listed "In Transit" but stayed at the Memphis TN location from 4:23AM on Friday until 3:42 AM Saturday. It was "In Transit" probably sitting in a bin in the back. What the fuck is that about. I will go out of my way to never use FedEx for any type of shipping purposes ever again. Flat out bullshit.

Mclean, VA, USA

 – About 3 months ago.

I have had the most infuriating experience with FEDEX this week-the worst customer service experience in my whole life...and I am still waiting for my package. Day #1-a door tag was on my door when I...

I have had the most infuriating experience with FEDEX this week-the worst customer service experience in my whole life...and I am still waiting for my package. Day #1-a door tag was on my door when I got home. I was expecting a delivery that day. Since they advertise you can customize your delivery, I called to ask them if they could just drop it off at the local FEDEX Kinkos. I read them the door tag number, and they told me that the number was not associated with my name or my address, and had already been delivered and signed for by someone else. So maybe that was wasn't my package after all? This package required an in-person signature. Day #2 I got home from work and there was a door tag stating it was their second attempt. I called them again and asked them if they could deliver later in the evening on their next attempt since i work during the day. They said yes, they could deliver after 7:00 p.m., and if I did not get the package (it was a Friday), they would still deliver on Saturday. They said there was a restriction on the package which meant it could not be delivered to a KINKOS. Rushed home from work Friday only to find another door tag saying it was their final attempt. I called FEDEX again and was assured that it would be delivered on Satruday, but they could not give me a timeframe, which meant I planned to wait all day if I had to. Saturday morning I got a call from the local FEDEX facility telling me that they had made their final attempt on Friday, but to call the FEDEX 800 number to ask to have it delivered to the local KINKOS. I told them I was told earlier in the week that it had a restriction on it which meant it could not be delivered to a KINKOS, but this person assured me that was a mistake and to make the call. I said what about my Saturday delivery that two people promised. She said they made a mistake and that another delivery attempt would not be made. So I called the 800 FEDEX number (know it by heart now) and I was told there was a restriction on the package, and they could not deliver it to the local KINKOS. At this point, I am sure smoke was coming out of my ears. I asked for a manager, and they transferred me to a Bristol VA Customer Advocate Team. They were apologetic for the mix up, and told me that there could not be a Saturday delivery because someone already "filled that place in the computer", but since the first attempt was supposedly to another address, then one more attempt could be made. She put me on hold and called the local FEDEX facility, then got back on with me and assured me a Saturday delivery. She even gave me her name and said she would call later to be sure I got the package. I stayed home ALL day, but no delivery. I checked the tracking number online and it stated that there was a delivery exception-that they were waiting for instructions from the recipient. I tried to call this woman in Bristol VA but was told she had left for the day, and that my package would be delivered next Tuesday! Tuesday, not Monday, because they don't do home deliveries on Monday. Well, I lost it on this woman, who was no help whatsoever. She said she would email the woman who originally helped me, since she started working with me, and maybe she could do something. REALLY???? WTF????? And to add insult to injury, I lost count how many times I was disconnected from FEDEX after being put on hold, and how infuriating it is to try to get past their computer to speak to a human being. And I work all day Tuesday, so I guess I will miss my package again. I hate you FEDEX and I will be sure never to use your service for personal or business needs, and I will tell everyone I know about this awful experience I have had with your company.

Hatboro, PA, USA

 – About 3 months ago.

Fedex is the worst company and people I've ever had to deal with. I've never known of an company to be so bad at what they specialize in..or say they do... A DELIVERY SERVICE. only problem is...

Fedex is the worst company and people I've ever had to deal with. I've never known of an company to be so bad at what they specialize in..or say they do... A DELIVERY SERVICE. only problem is that I never got any delivery, nor did I get any customer service representative that helped me get my package whatsoever!!! These people are SO UNPROFESSIONAL!! Never will I ever order anything through fedex again. id love to receive my product, but I never will. fedex should be terminated as a business. Definitely inferior to UPS anf USPS. Save yourself the the time, money, and patience, and don't deal with this company or their dumb ass careless workers. SUCK IT FEDEX.

Saskatoon, SK, CAN

 – About 3 months ago.

Arrghh, Fedex to Canada is ridiculous: extra charges for handling, often billed after you get the product! If you live at a rural address, to which they won't deliver, then they don't call,...

Arrghh, Fedex to Canada is ridiculous: extra charges for handling, often billed after you get the product! If you live at a rural address, to which they won't deliver, then they don't call, don't contact you, don't update the tracking webpage, but wait for you to travel a ridiculous distance to pick it up.
My mistake - never to be repeated - don't order from any company in the US, or Canada, that only ships FedEx.

Springfield, VA, USA

 – About 3 months ago.

They lied and said they couldn't deliver because "no one was home or the business was closed". No truck ever came into the culdesac and no door tag was left as they reported. The driver...

They lied and said they couldn't deliver because "no one was home or the business was closed". No truck ever came into the culdesac and no door tag was left as they reported. The driver was just a lazy ass and lied to go home early. They are the absolute worst. And you bet I called them on it. Told customer service they needed to stop lying; we have their number.

Binghamton, NY, USA

 – About 3 months ago.

Our house is at the end of the line, when and IF they deliver, it's exactly on the dot at 8pm before they apparently clock out. However, the driver seems to always want to clock out an hour early,...

Our house is at the end of the line, when and IF they deliver, it's exactly on the dot at 8pm before they apparently clock out. However, the driver seems to always want to clock out an hour early, and drive back, so he punches out exactly at 8pm, so typically our packages scheduled for delivery today, are really delivered tomorrow, depending on the driver. Suddenly the tracking info just went "unknown" after all day saying en route to be delivered.... Fed up. Getting thru to customer service has me slamming my head into a brick wall.

Perris, CA, USA

 – About 3 months ago.

argghhhhhhhh!!! I got overnight shipping and its been a week since I ordered my item and it still hasn't arrived!!! then I call and ask and they lost my package, they found it now but still what...

argghhhhhhhh!!! I got overnight shipping and its been a week since I ordered my item and it still hasn't arrived!!! then I call and ask and they lost my package, they found it now but still what the hell is going on with this messed up company!!!

Platteville, WI, USA

 – About 3 months ago.

online my package says it was delivered 3 days ago. still no package or note of attempted delivery. How can they claim it was delivered!...

online my package says it was delivered 3 days ago. still no package or note of attempted delivery. How can they claim it was delivered!

USA

 – About 3 months ago.

How does this site not have a million complaints? I could put a check mark next to most any complaint on here as "been there, had that". But the lie about no one home or wrong address, that...

How does this site not have a million complaints? I could put a check mark next to most any complaint on here as "been there, had that". But the lie about no one home or wrong address, that one seems to be their "go to" for me. Come on Fedex, when nearly half the deliveries to one address get the same exception, you might want to look at your drivers. You might want to realize that you have drivers that missed the driveway or are running behind, so they just put it on us. Thankfully UPS provides 90% of the deliveries I receive here......

Austin, TX, USA

 – About 4 months ago.

JUST GIVE ME MY PACKAGE! Geez.... ...

JUST GIVE ME MY PACKAGE! Geez....

Austin, TX, USA

 – About 4 months ago.

Georgetown TX - They say there is nobody to accept your package even if you have somebody waiting JUST for your package. WORST carrier EVER! I NEVER use them unless I have no choice. FED EX YOU SUCK....

Georgetown TX - They say there is nobody to accept your package even if you have somebody waiting JUST for your package. WORST carrier EVER! I NEVER use them unless I have no choice. FED EX YOU SUCK. Two day shipping - on an item ordered on Thursday, shipped on Friday, scheduled arrival is Tuesday. 5 days later - HOW THE HECK IS THAT TWO DAYS?!?!?!

Portland, OR, USA

 – About 4 months ago.

I have no idea where my fucking packages is! since I wasn't home when they tried to deliver it, it has bounced for 3 days. No one fucking knows where it is whenever I call. fuck them so fucking...

I have no idea where my fucking packages is! since I wasn't home when they tried to deliver it, it has bounced for 3 days. No one fucking knows where it is whenever I call. fuck them so fucking much. BOOOOOOOOOO FEDEX!!!!!

USA

 – About 4 months ago.

So, they delivered my roomate's package today and not mine. we both had next day delivery from amazon....

So, they delivered my roomate's package today and not mine. we both had next day delivery from amazon.

Seattle, WA, USA

 – About 4 months ago.

IMPORTANT: Start telling retailers that want different shipping options. I mailed Amazon, Design Within Reach, and any other retailer who does business ONLY with FedEx. The drivers and customer...

IMPORTANT: Start telling retailers that want different shipping options. I mailed Amazon, Design Within Reach, and any other retailer who does business ONLY with FedEx. The drivers and customer service people are under paid robots, not skilled or empowered to make a difference. So, we have to go at them through their corporate partnerships.

Seattle, WA, USA

 – About 4 months ago.

This is my 2nd complaint this Month. It took a week and two visits to the store to sort out the first problem, which FedEx blames on the retailer for not giving me a call telling me to expect a...

This is my 2nd complaint this Month. It took a week and two visits to the store to sort out the first problem, which FedEx blames on the retailer for not giving me a call telling me to expect a package pick up... Anyway, this time, I had a delivery time of 6-8pm last night. Nothing came. Called this morning to find the order was delivered and signed for by someone with a name nothing similar to my own. I was home, waiting, no knock at the door.. ridiculous. I've mailed Design within Reach and told them to add shipping company options or I can no longer do business. Amazon is next on my list of people to complain to, and to drop as a retailer. I'd suggest everyone do the same. FedEx sucks but they have sole partnerships and government support, so they have no reason to do better until corporations stop doing business with them.

USA

 – About 4 months ago.

"FedEx has lost my precious box – I want it back and I am willing to assist FedEx in looking for it. FedEx does not appear to care in the least about my box, they never called to enquire – I had...

"FedEx has lost my precious box – I want it back and I am willing to assist FedEx in looking for it. FedEx does not appear to care in the least about my box, they never called to enquire – I had to call them when I finally realized that they had had more than enough time to deliver the box. When no results were forthcoming from FedEx I called the Sacramento center where the box was reportedly sent – SEE ‘travel history’ - and offered to appear there and search for the box. I was told that I could not do so – I simply had to file a claim. ...I have an email string going with FedEx customer service (oxymoron) who don’t seem to care – actually appears they don’t even read the emails but simply issue a rote response to file a claim.
FedEx has the box weight and dimensions. They know the relevant time period. HOW MANY boxes does FedEx mismanage? HOW MANY with my box characteristics and in that time period? – unless this lost shipping label issue is rampant within FedEx. The web is replete with complaints against FedEx including multiple references to their employees’ discontent re unfair labor treatment. Does this employee issue account for why no one is willing to locate my box?"

Owing to this letter, FedEx did finally locate my box and return it to me. Theu only damaged three items. Based on my one damaged item claim conversation, I venture that FedEx intends to do their utmost to deny the damages and not pay.

Lesson learned - inventory and picture items intended for shipment before shipping. Mark box several times with ship to address and include copy of shipping manifest inside the box. Call 7 On Your Side if you need help.

San Jose, CA, USA

 – About 4 months ago.

They don't even TRY to deliver shit they just claim you weren't home...

They don't even TRY to deliver shit they just claim you weren't home

San Jose, CA, USA

 – About 4 months ago.

FedEx is claiming my package arrived Tuesday but I was home all day and I received NOTHING! Then I call again and try said my package was ready to pick up so I go to the office and they said my damn...

FedEx is claiming my package arrived Tuesday but I was home all day and I received NOTHING! Then I call again and try said my package was ready to pick up so I go to the office and they said my damn package was about to be delivered to my house! FEDEX CANT DO THEIR JOBS RIGHT THEY CAN SUCK IT
!

San Francisco, CA, USA

 – About 4 months ago.

Never shows up on time. Said the package would arrive a certain day, then when it didn't show up I called and they said "our customers like to receive their packages earlier, sorry it's...

Never shows up on time. Said the package would arrive a certain day, then when it didn't show up I called and they said "our customers like to receive their packages earlier, sorry it's late please be available from 7am-8pm tomorrow"... what kind of ass backward logic is that? If you want the customer to feel like they got the package early then post the arrival date a day late! DUMB ASS COMPANY

Grand Blanc, MI, USA

 – About 4 months ago.

FedEx sucks, UPS is much better. FedEx is filled with scabs, UPS is unionized. Coincidence? I think not....

FedEx sucks, UPS is much better. FedEx is filled with scabs, UPS is unionized. Coincidence? I think not.

Sayville, NY, USA

 – About 4 months ago.

Wasting my entire day in the house because they can't give me a time when to expect the package. anywhere from 7am - 8pm SOME PEOPLE HAVE LIVES!...

Wasting my entire day in the house because they can't give me a time when to expect the package. anywhere from 7am - 8pm SOME PEOPLE HAVE LIVES!

Sayville, NY, USA

 – About 4 months ago.

RUDE OBNOXIOUS ASSHOLES...

RUDE OBNOXIOUS ASSHOLES

Carlsbad, CA, USA

 – About 4 months ago.

I work nights and stayed awake for this delivery of my wif'e's phone since they won't leave the package like assholes, only for the driver to not knock or ring the bell and just tape a...

I work nights and stayed awake for this delivery of my wif'e's phone since they won't leave the package like assholes, only for the driver to not knock or ring the bell and just tape a note to the door.

Fuck you, FEDEX. I work 12 hour days and my sleep is more valuable than your delivery driver's pathetic life. I signed your stupid form. I will beat the piss out of him if he wakes me up tomorrow.

USA

 – About 4 months ago.

$600 package we will leave that at your side door in the rain, $6 package that will need a signature that you must be there for....

$600 package we will leave that at your side door in the rain, $6 package that will need a signature that you must be there for.

Ugong Norte, F2, PHL

 – About 4 months ago.

FUCK YOU!!!!!!...

FUCK YOU!!!!!!

Ugong Norte, F2, PHL

 – About 4 months ago.

FUCK YOU!!!!!!...

FUCK YOU!!!!!!

 – About 4 months ago.

Left my $600 phone on my doorstep without the courtesy of ringing the doorbell. Then l buy only $20 worth of makeup and they wanted a fucking signature. ...

Left my $600 phone on my doorstep without the courtesy of ringing the doorbell. Then l buy only $20 worth of makeup and they wanted a fucking signature.

 – About 4 months ago.

Purposely delays delivery on Saturday and won't be delivered until fucking Tuesday night because of Veterans day on Monday. Fuck you feed ex. I could've got free shipping in the same amount of...

Purposely delays delivery on Saturday and won't be delivered until fucking Tuesday night because of Veterans day on Monday. Fuck you feed ex. I could've got free shipping in the same amount of time

Englewood, CO, USA

 – About 4 months ago.

FUCK FEDEX...

FUCK FEDEX

Hamilton, 03, BMU

 – About 4 months ago.

"The World on Time" ...Closed on Saturdays in Bermuda....

"The World on Time" ...Closed on Saturdays in Bermuda.

Seattle, WA, USA

 – About 4 months ago.

FedEx gets it wrong (again). FedEx left a tag on my door, I can't be home to sign. There is no info on the tag other than a date and first attempt. No name, no sender. The tag directs me to their...

FedEx gets it wrong (again). FedEx left a tag on my door, I can't be home to sign. There is no info on the tag other than a date and first attempt. No name, no sender. The tag directs me to their website to change delivery options or hold at facility. The website doesn't allow me to do either of these things. There is no option on the tag to ask for FedEx to hold the package. I leave a note for the FedEx person for the 2nd attempt. My note is ignored and the 2nd attempt notice posted. I send mail to their customer service. I received a response that ignored my questions about the package details and lack of info on their site. I was told the package was delivered on 11/20 at 10:00 a.m. and thanks for my mail. Today is 11/7, so obviously Eduardo B from FedEx didn't read the message. I called FedEx, they say there is a package waiting for me at the facility, but the facility can't find a package with the tracking number on any of the 3 door tags. I now ask every merchant to use UPS or other shipping company. If they won't do it, I don't buy.

Clearlake, CA, USA

 – About 4 months ago.

the worst shipping in the country...

the worst shipping in the country

Gaylord, MI, USA

 – About 4 months ago.

Came home after work, because I have a day job in real life, to a sticker on the door; I expect that this package is some important paperwork concluding a lawsuit, but there is no sender information....

Came home after work, because I have a day job in real life, to a sticker on the door; I expect that this package is some important paperwork concluding a lawsuit, but there is no sender information. The package requires my signature, so the signature section for the tag is scribbled out...so I can't sign on the damn tag and let them leave it on the front porch. I call the automated system and it asks if I want to ship a package, then finally allows me to read the door tag number to it. It tells me they will try again tomorrow. So I put a sticky note on the tag and put it back on the door saying please deliver at 6:00 PM because I am gone all day. I get a note back the next day (no new tag) on the back side of my sticky note, which says call customer service to set up a delivery time. REALLY? Didn't I JUST try to SET UP A DELIVERY TIME? I call to set up a delivery time per the sticky note message. I ask the automated system to schedule a delivery. Automated system gets confused immediately, and puts me through to a customer representative (who I will say spoke perfect English). She tells me to go to fedex.com and set up a delivery time...WE CAN'T SET UP A DELIVERY TIME ON THE PHONE? Maybe I don't have the internet or I am computer illiterate? Fine. I go on the site and sign up...the validation questions are creepy as all hell - how in the hell do they know those PERSONAL things??? What kind of car I drive, really? I then attempt to use delivery manager. I click the link about 10 times and it keeps redirecting me to a page offering "to schedule a delivery." When I finally google the f-ing TUTORIAL on how to use the damn "delivery management system" I FINALLY reach the section to schedule delivery and learn that it costs ME money TO SET UP A DELIVERY TIME? Are you JOKING? It costs ME money to deliver it to my workplace? Ok, hold the damn thing and I will take time off work to pick it up. ERROR MESSAGE SYSTEM NOT AVAILABLE. WTF IS WRONG WITH FEDEX? F-off, hold the damn package and send it back; maybe the seller will send it by Pony Express next time. I could drive to get it - 3 hours away from here - with less f-ing hassle.

Laurel, MS, USA

 – About 4 months ago.

So I had a package coming in today, I'm just staring at the tracking update page for the last few hours. 2 hours late, and I need this package today. Fedex please get your shit together. I did not...

So I had a package coming in today, I'm just staring at the tracking update page for the last few hours. 2 hours late, and I need this package today. Fedex please get your shit together. I did not pay for you to be late.

Beaumont, CA, USA

 – About 4 months ago.

Package never delivered. Ha Ha! You didn't pay extra for a signature. So, you can't prove we didn't deliver it :) So, go suck an egg....

Package never delivered. Ha Ha! You didn't pay extra for a signature. So, you can't prove we didn't deliver it :) So, go suck an egg.

Saint Paul, MN, USA

 – About 4 months ago.

Ordered some items from the same vendor. One was shipped using UPS ground other was shipped using Fedex smartpost. Guess which came first? UPS delivered it Monday evening one day early, while...

Ordered some items from the same vendor. One was shipped using UPS ground other was shipped using Fedex smartpost. Guess which came first? UPS delivered it Monday evening one day early, while Fedex was suppose to deliver it Wednesday instead they changed it to Thursday.

And the item is sitting there 20mins away from where i live. NOT HAPPY!!!!!!!

Ocala, FL, USA

 – About 4 months ago.

their damn call centers are in central america? central america???? seriously? you can find somebody who speaks english to answer your damn phones. It's bad enough that FEDEX subcontracts the...

their damn call centers are in central america? central america???? seriously? you can find somebody who speaks english to answer your damn phones. It's bad enough that FEDEX subcontracts the drivers (they don't even work directly for fedex) but when you call for call tags you speak to some halfwit who can't understand you and who you can't understand. Then they give you the wrong fucking tag number and when you try to track they say the number isn't in the system. You call to complain and what do they say..."what's the tracking number?" IT'S THE WRONG NUMBER-WHO CARES WHAT IT IS SINCE IT ISN'T IN YOUR FUCKING SYSTEM???? this has happened three weeks in a row.

Jabalpur, 35, IND

 – About 4 months ago.

OMG fedex is so sucks. He can't deliver the parcel in local Delhi address. Stupid dig head....

OMG fedex is so sucks. He can't deliver the parcel in local Delhi address. Stupid dig head.

Houston, TX, USA

 – About 4 months ago.

Fuck you fedex you peace of shit mother fuckers ...

Fuck you fedex you peace of shit mother fuckers

Tallahassee, FL, USA

 – About 4 months ago.

Car company shipped me paper work overnight that I need to fill out to get my new car. They sent it on Saturday of last week and this Friday is the end of the deal for the car. It is Thursday...

Car company shipped me paper work overnight that I need to fill out to get my new car. They sent it on Saturday of last week and this Friday is the end of the deal for the car. It is Thursday night....5 days later. What happened to overnight shipping FedEx?

Raleigh, NC, USA

 – About 4 months ago.

Paid 5 dollars to have them deliver my package between 5pm and 8pm so I wouldn't have to take off work. The package is signature required and worth 800 dollars. Of course the ignore the delivery...

Paid 5 dollars to have them deliver my package between 5pm and 8pm so I wouldn't have to take off work. The package is signature required and worth 800 dollars. Of course the ignore the delivery time so I'm greeted with the sticker on the door. They CLAIM the system didn't update (like I care). I told them to refund my 5 dollars and hold it at the station. Getting through to customer service is an exercise in fooling their voice system and when you finally do get someone, they barely speak English. Thanks a lot FedEx. You've lost a customer. I'm so pissed. Judging from their conduct so far, I doubt I'll get my 5 dollars back either. They used to be good, now they suck. It's UPS for me from now on. I have things delivered for MY convenience not theirs. good grief

Hollywood, FL, USA

 – About 4 months ago.

fedex sucks! got a sticker on my door today, but no one can tell me what time for next delivery so I cam make sure im home. they said it could be from 8am to 8pm... are you kidding!? what kind of...

fedex sucks! got a sticker on my door today, but no one can tell me what time for next delivery so I cam make sure im home. they said it could be from 8am to 8pm... are you kidding!? what kind of service is that!? I will never use them again!!!

Secaucus, NJ, USA

 – About 4 months ago.

Nothing but problems every time someone uses them to ship to me. ALWAYS go to the wrong house, or packages arrive late....

Nothing but problems every time someone uses them to ship to me. ALWAYS go to the wrong house, or packages arrive late.

Missoula, MT, USA

 – About 4 months ago.

They attempt to charge you additional fees to have your package delivered by 10:30am. This led me to believe it would be there after that time if I did not pay. Shipping details list "by...

They attempt to charge you additional fees to have your package delivered by 10:30am. This led me to believe it would be there after that time if I did not pay. Shipping details list "by 4:30pm". I go to my clinical site, am home by 10:30 only to discover they'd came and went, not leaving my package since it requires a signature. Of course, the telephone representative was consistent with all CSR's at FedEx: rude, clueless and maddening. Still not sure when I will get my package, but they were very insistent they would call me despite my having told them repeatedly the package they were to deliver was my phone. Given my repeated frustrations with FedEx, I'm curious to see their hiring profile requirements. Is it absolutely necessary to have an IQ below borderline intellectual functioning? How did they so consistently gain adherence to the a-hole mentality? Is that part of their training?

MNE

 – About 4 months ago.

Ordered from them,item arrived in a city next to mine I chose the option that the order comes to me but they left it in the other city and when I called I needed to mail them my passport and now I...

Ordered from them,item arrived in a city next to mine I chose the option that the order comes to me but they left it in the other city and when I called I needed to mail them my passport and now I have to pay them 30 euros for uknown reasons and I have to ride to them,btw they didnt even contact me that I have to come I had to call them first.

Fresno, CA, USA

 – About 4 months ago.

These dumb motherfuckers have no communication system. Tracking sucks. I requested a hold of my package because they couldn't divert the package to where I had to go for work. They wanted me to...

These dumb motherfuckers have no communication system. Tracking sucks. I requested a hold of my package because they couldn't divert the package to where I had to go for work. They wanted me to contact the shipper to divert the package. I already knew that wasn't going to happen. When I got back in town, I called to let them know I was coming to pick up the package and to confirm it was there. I am told that it is on a truck for delivery to my house. WTF...anyhow package doesn't show up. I call back...fedex doesn't deliver to homes on Mondays. (What a dumb ass policy...). So Tuesday, still no delivery. I was told that it is at the local Fedex. I go to pick it up and guess what...ITS NOT FUCKING THERE! Then fedex tells me it's going back to the shipper and there is nothing they can do! The package is at the central shipping facility in the same city! They can't call the facility to pull the package out for even a hold at the facility. I had this happen with UPS once...they held the truck...offloaded the packages and held them at the central shipping location. All I had to do was call UPS 800 number and they took care of the rest. Great customer service. Even their drivers are friendly. Fuck fuck fuck fedex.

San Jose, CA, USA

 – About 4 months ago.

Can't register for FedEx delivery manager. Answered the security questions and still nothing. Called customer service and they can't help, told me to try again later....

Can't register for FedEx delivery manager. Answered the security questions and still nothing. Called customer service and they can't help, told me to try again later.

Kuala Lumpur, 14, MYS

 – About 4 months ago.

Order same item. Same day. Same place. Fedex shipped out few hours earlier then UPS but UPS took 1 working day to arrive but fedex need 7.... WTF man! Checked my item its already arrived at the...

Order same item. Same day. Same place. Fedex shipped out few hours earlier then UPS but UPS took 1 working day to arrive but fedex need 7.... WTF man! Checked my item its already arrived at the location but why do they need that extra 5 days to deliver????

Brooklet, GA, USA

 – About 4 months ago.

I don't know why businesses use FedSuX! People use UPS or even USPS at least they nupdate there tracking....

I don't know why businesses use FedSuX! People use UPS or even USPS at least they nupdate there tracking.

Las Vegas, NV, USA

 – About 5 months ago.

Received an automated call on Thursday saying my package would be here on a Friday and someone needed to sign for it (contained alcohol). Great I though. Looked online and status didn't jive...

Received an automated call on Thursday saying my package would be here on a Friday and someone needed to sign for it (contained alcohol). Great I though. Looked online and status didn't jive with what the phone call said. Called customer service Friday morning around 10 a.m. to verify. Was told, "yeah, it's out for delivery". Finally, at 3:15 in the afternoon, it was scanned again....IN PHOENIX.....and I live in Vegas. So, I waited around all day for a package that wasn't even in the state. They refuse to even address my concern of being stuck waiting all day for a package they should have known wasn't going to come.

Dubuque, IA, USA

 – About 5 months ago.

Late late late...really late. UPS isn't perfect but they are waaaay better. I hate when vendors use them....

Late late late...really late. UPS isn't perfect but they are waaaay better. I hate when vendors use them.

Tokyo, 40, JPN

 – About 5 months ago.

Send documents via Fed Ex from Japan on 10/10 due delivery was to be 10/13, well it is now 10/16 and do you think that I can get any answers as to why its not delivered and more importantly when it...

Send documents via Fed Ex from Japan on 10/10 due delivery was to be 10/13, well it is now 10/16 and do you think that I can get any answers as to why its not delivered and more importantly when it was sent.... BIG FAT NO
Fed Ex you need to get your act together, you dont mind charging a massive amount but I could have sent these in the post and they would have arrived by now... pissed off to say the least.

Hamilton, NY, USA

 – About 5 months ago.

I see FedEx is trading at $151.73 on the NYSE. Personally, I wouldn't pay $10 for their stock. I know I am not in the shipping business but their logistics don't make any sense. In order to...

I see FedEx is trading at $151.73 on the NYSE. Personally, I wouldn't pay $10 for their stock. I know I am not in the shipping business but their logistics don't make any sense. In order to get a package from Allentown, PA to a location north of Binghamton, NY (almost straight north), they send it to their Clinton, PA facility near Pittsburgh due west. Then the package sits there with new tracking information for over 12 hours.

USA

 – About 5 months ago.

fedex is always late never on time the usps is there on time but know one wants to use it .fed ex has never been on time ever for me...

fedex is always late never on time the usps is there on time but know one wants to use it .fed ex has never been on time ever for me

Durham, NC, USA

 – About 5 months ago.

Their systems suck. They try to deliver a package to my house at 1pm and wonder why no one is home. People work, how about trying at 5pm when people are off work. So I just tried to use their new...

Their systems suck. They try to deliver a package to my house at 1pm and wonder why no one is home. People work, how about trying at 5pm when people are off work. So I just tried to use their new system where you can sign up and customize your delivery, and it doesn't work. It tries to guess who you are, and it can't. Then they tried to deliver my package a second time... at 1:30pm. No luck again. Now it's the weekend and I have to wait until Monday... or I can go pick it up 30 miles away, even though their is a FedEx store 2 miles from my house... why not leave the package there so I can pick it up this morning. Their systems suck, so they must have stupid people working there that don't think about their customers.
PS - I looked on their web site for 30 minutes for a feedback button so I could tell them this directly... there is no such way to do it, so I guess once again, they have people that just don't care what their customers think of their service.

Cincinnati, OH, USA

 – About 5 months ago.

Not only is it the most expensive of shipping services, it's the only one that sucks. I rarely order through Fed Ex, but occasionally I get a seller that only ships things through them and...

Not only is it the most expensive of shipping services, it's the only one that sucks. I rarely order through Fed Ex, but occasionally I get a seller that only ships things through them and I'm stuck with them. If I'm lucky, they're late, although I'd tolerate that a lot more if they'd update with a new delivery estimate so I'd know when to expect them, but more often than not, the package never comes. One time they said 'delivered', saying it was left at the front door. There is no front door to the building. I've never gotten bad service from UPS or even USPS, and considering how much cheaper those services are, I can't imagine why anyone would ever ship through Fed Ex. How do they even stay in business?

Jacksonville, FL, USA

 – About 5 months ago.

pooped on my doorstep. wtf....

pooped on my doorstep. wtf.

Novato, CA, USA

 – About 5 months ago.

Fedex sucks i order from Ups its alway here when say will,fedex tell day and then they day NA . I order stuff two days after that order and Ups still beat they, i'm still waiting on Fedex! ...

Fedex sucks i order from Ups its alway here when say will,fedex tell day and then they day NA . I order stuff two days after that order and Ups still beat they, i'm still waiting on Fedex!

Martinez, CA, USA

 – About 5 months ago.

Paid for Priority Overnight with Saturday delivery on a Thursday night, its Sunday and still not delivered. It will take at least 4 days for an Overnight envelope to be delivered. Best yet, its 70...

Paid for Priority Overnight with Saturday delivery on a Thursday night, its Sunday and still not delivered. It will take at least 4 days for an Overnight envelope to be delivered. Best yet, its 70 miles between drop off and destination in CA. They sent it to Memphis, it'll be a 4,000 mile journey instead of 70 miles. I paid $40 for something a 49 cent stamp would have accomplished

New York, NY, USA

 – About 5 months ago.

Two-day expedited service means nothing to FedEx. I waited all day for my delivery, and they simply left a door tag claiming I was not home. UPS is FAR SUPERIOR. I received three UPS deliveries...

Two-day expedited service means nothing to FedEx. I waited all day for my delivery, and they simply left a door tag claiming I was not home. UPS is FAR SUPERIOR. I received three UPS deliveries within the same hour FEDEX claimed I was not home.

And there IS no nearby FEDEX facility. It will take me TWO HOURS to claim my large, heavy package , and since this is NYC and I have no car I will have to figure out some way to get it back to my neighborhood that won't cost me about half of the amount I paid for the package in the first place. Everyone in NYC lives in FEAR of the Door Tag saying "Leroy Street," it is very hard to get to, very far away, and when you get a "Leroy Street" Door Tag that means you are going to have a very bad day.

USA

 – About 5 months ago.

FedEx sucks because they try to deliver my stuff at my apartment building at 8 in the morning, plus the doors are locked so they just give up and leave. UPS shows up at anytime but still manage to...

FedEx sucks because they try to deliver my stuff at my apartment building at 8 in the morning, plus the doors are locked so they just give up and leave. UPS shows up at anytime but still manage to get my package inside, they must be magic or FedEx just sucks balls. And no I don't want to drive an hour to the nearest facility to pick up my package, well I'm guessing it won't be delivered tomorrow either.

USA

 – About 5 months ago.

this company sucks. they didn't notify us that the package was coming early so we were away on vacation. i called them once i saw that they tried to deliver it and asked it to come when we got...

this company sucks. they didn't notify us that the package was coming early so we were away on vacation. i called them once i saw that they tried to deliver it and asked it to come when we got back. waited all day, nothing arrived, package was "in transit"-called twice to customer service, got a bitchy response about having tried to have it delivered last week, no apology, now allegedly is coming tomorrow

Lapeer, MI, USA

 – About 5 months ago.

Why would a company whose sole purpose is to ship packages outsource such work to USPS? I don't trust USPS to handle my mail properly, much less sensitive hard drives. On a similar note, why...

Why would a company whose sole purpose is to ship packages outsource such work to USPS? I don't trust USPS to handle my mail properly, much less sensitive hard drives. On a similar note, why should they feel the need to bounce my package across the country before finally sending it into the correct state?

Lubbock, TX, USA

 – About 5 months ago.

Why is it every time I call in to FedEx and give them the Door Tag number they leave they are never able to locate my package. Then when I give them my address, still no packages shown. If I tell...

Why is it every time I call in to FedEx and give them the Door Tag number they leave they are never able to locate my package. Then when I give them my address, still no packages shown. If I tell the automated system my door tag, it can find it but the employees aren't able to find it. There agents are always rude and incompetent.

Manchester, NH, USA

 – About 5 months ago.

On Sunday night, our clothes dryer broke. On Monday, I found a YouTube video from an appliance repair parts website that showed how to disassemble and troubleshoot. We were able to find out that it...

On Sunday night, our clothes dryer broke. On Monday, I found a YouTube video from an appliance repair parts website that showed how to disassemble and troubleshoot. We were able to find out that it had a broken belt, so we ordered the part from that website, paying extra for two-day delivery. The part was shipped within the hour, unfortunately, they chose to use FedEx. I was supposed to receive the package today, but the tracking has not changed since yesterday. The last activity says that it left a FedEx facility in Perrysville, OH at 4:24 AM yesterday (Tuesday). No indication that it was ever received and scanned at one of the local facilities (Londonderry or Manchester, NH), no "Out For Delivery".

FedEx just told me what I already know from the tracking info, they don't know where my package is any more than I do. The fact that it's been over 24 hours since someone at FedEx last scanned this package probably means that the incompetent assholes lost it. In the meantime, we still can't do our laundry. If we can't fix the dryer, we will have to waste half our weekend sitting in a laundromat. We have better things to do than that. Thanks, FedEx!

I did email the company who sold me the part, hopefully they can help. I told them that if they had to send me another belt, to please use UPS, because I'd like to be able to do laundry at home sometime this year.

Kirkland, WA, USA

 – About 5 months ago.

Purchased this case http://www.allcases.com/products/pelican-storm-3100-empty-long-case/ to ship sales presentation materials. FedEx punched a hole through it the third time I shipped it. FedEx...

Purchased this case http://www.allcases.com/products/pelican-storm-3100-empty-long-case/ to ship sales presentation materials. FedEx punched a hole through it the third time I shipped it. FedEx customer service says they aren't responsible for shipping container damage, only damage to contents. Taking them to small claims court to fight their absurd "limitations of liability".

Kirkland, WA, USA

 – About 5 months ago.

We have an account with FedEx. Tried to order shipping boxes. Most boxes (other than the small ones which are almost useless) are only available if you "enroll" [pay more money] in their one...

We have an account with FedEx. Tried to order shipping boxes. Most boxes (other than the small ones which are almost useless) are only available if you "enroll" [pay more money] in their one rate program.

Kingston, PA, USA

 – About 5 months ago.

Tracking says delivered, but to wrong address. They aren't even capable of reading an apartment number, now I have to file a claim with ebay, but since tracking says delivered, I don't expect...

Tracking says delivered, but to wrong address. They aren't even capable of reading an apartment number, now I have to file a claim with ebay, but since tracking says delivered, I don't expect to see a refund. This has happened to me in the past also.
Why would anyone use Fedex anymore, they've become very incompetent.
USPS and UPS are perfect every time.

Plano, TX, USA

 – About 5 months ago.

Took a vacation day and waited all day for a very expensive delivery that required a signature. Next thing I know I hear a low tone exhausted, rush to the door only to see the FedEx driver speeding...

Took a vacation day and waited all day for a very expensive delivery that required a signature. Next thing I know I hear a low tone exhausted, rush to the door only to see the FedEx driver speeding away.

There is a note on the door, about a missed delivery!!!!!

Damned asshole didn't knock on the door, ring the door bell, nothing and yet I'm only 10 feet from the front door waiting. Man that pissed me off. My wife even jumped in the car and tried to catch up with him. The dude speed through school zones with the children present and just kept on going.

I called FedEx and apparently they have no way to contact the driver, no way to route the package back even though by that time the driver couldn't be no more then 2 miles away. So the only solution is to have it held at the Dallas location and pick it up after 10am tomorrow and that is a good 15 miles away.

This is the worst service I have ever had from FedEx. I told their manager that this driver needs to be fired!!

USA

 – About 6 months ago.

Sorry that my significant others and my work schedules don't meet your inane delivery requirements. Drop the Fu@^$NG package on my porch just like USPS, UPS do with no problems...ever. Yet they...

Sorry that my significant others and my work schedules don't meet your inane delivery requirements. Drop the Fu@^$NG package on my porch just like USPS, UPS do with no problems...ever. Yet they want another $10 for changing to Sat. delivery, or drive an hr. to their hub.
Never again will I use them for shipping, will hesitate to purchase items online that only offer fedex as a shipping service.

Boise, ID, USA

 – About 6 months ago.

Seriously, I am never using fedex again, this is by far to most trouble I have ever had with any shipping service. 3 "lost" packages, 4 mis-delivered to wrong address (1wrong state even) and...

Seriously, I am never using fedex again, this is by far to most trouble I have ever had with any shipping service. 3 "lost" packages, 4 mis-delivered to wrong address (1wrong state even) and numerous next day failures..... The last one totally didn't show up, still in the process of "helping me" figuring out where it ended up. Oh wait, it's the senders fault, wait, no, now it's my fault, wait it's gods fault, oh maybe its north Korea, how about Ohbummer? NO NO, WE GOT IT, ITS BEEN THE MUSLIMS GOING ALL JIHAD ON THE DELIVERY SYSYEM! Oh man, I am so happy to know who fucked the duck on this one Fedex, thank you so much for all the diligence, and above all else, accepting responsibility for the errors you constantly make.... Amazing work! Really professional stuff. Fuck you too fedex.

Bloomfield, CT, USA

 – About 6 months ago.

Scheduled many deliveries - now for some reason I can't - customer service can't fix problem - online system doesn't explain what the problem is - stupid security questions - what a lousy...

Scheduled many deliveries - now for some reason I can't - customer service can't fix problem - online system doesn't explain what the problem is - stupid security questions - what a lousy system

Denver, CO, USA

 – About 6 months ago.

I guess when they say FuckEx is a little more expensive, I never thought I'd be paying in time, loss of client's, and in gray hair. These stupid muthafuckin clowns need to have some...

I guess when they say FuckEx is a little more expensive, I never thought I'd be paying in time, loss of client's, and in gray hair. These stupid muthafuckin clowns need to have some accountability..... It's never ever their fault, and not 1 of them can really help you when you have any problems. And believe me, if you ship (receive) from FedEx you will have many problems...... Fuck FedEx!

Boise, ID, USA

 – About 6 months ago.

Oh man, never use FuckEx if you need something in time for a deadline. I order shit from California on a weekly basis, and my normal shipment comes USPS, always 2 daus it shows up, rain or shine, hell...

Oh man, never use FuckEx if you need something in time for a deadline. I order shit from California on a weekly basis, and my normal shipment comes USPS, always 2 daus it shows up, rain or shine, hell or high water, and never ever late. Well I needed so.ething next day, so who do you call on? Someone who guarantees next day? Yep. FUCKEX will always without fail screw you, guaranteed! 11 days from California to Idaho......... really? I can jog to LA from here faster. Now it comes to $, lot's of them. 97 dollars to have a package shipped 10 days late. Wtf man, fedex can eat a dick, because I lost a client because of them... If I can't rely on them, my clients can't rely on me. Fuck you very much FuckEx! I Love You Bitches.

Garden City, NY, USA

 – About 6 months ago.

What's the deal with Fedex? My package (that I paid a lot of $ to ship) has been sitting in a truck a town over for several days now... it should have been here according to the delivery estimate....

What's the deal with Fedex? My package (that I paid a lot of $ to ship) has been sitting in a truck a town over for several days now... it should have been here according to the delivery estimate. Meanwhile, my neighbors are getting packages today and the driver tells me "Nothing for you, today!" UPS never does this crap.

Gainesville, FL, USA

 – About 6 months ago.

Our package, delivered from Indiana to Florida, made it as far as Orlando. The day it was due to be delivered it was sent by FedEx to New Jersey. A second package, part of the same shipment, did make...

Our package, delivered from Indiana to Florida, made it as far as Orlando. The day it was due to be delivered it was sent by FedEx to New Jersey. A second package, part of the same shipment, did make it to our house. Calling FedEx they have no explanation and keep repeating what the tracking site tells me, like that's customer support! The case was bumped up to the Customer Advocacy group who, six calls later, do nothing to make this situation any better. FedEx seems to think it is customer support to tell you what you already know and keep repeating "at least we know where it is". So, long story short... After six calls and several levels of being bumped to managers the package will arrive a week late and on the same day it would be here had we never called. How is this customer service? Never again with FedEx if I can help it!

Puyallup, WA, USA

 – About 6 months ago.

I was supposed to receive my package today and the tracking through the website said something about an exception status - called the customer service and was told that it will still be delivered by...

I was supposed to receive my package today and the tracking through the website said something about an exception status - called the customer service and was told that it will still be delivered by 5pm today.. it's already past 8 and it has yet to be delivered.. Called the hotline a 2nd time and they practically gave me a different story.. and concluded that they have no idea where my package is.. LIKE SERIOUSLY!?

Phoenix, AZ, USA

 – About 6 months ago.

FedEx blows. Tracking system sucks. Delays everyday. Use UPS because they care about getting it to you ON TIME. You can rot fedex!...

FedEx blows. Tracking system sucks. Delays everyday. Use UPS because they care about getting it to you ON TIME. You can rot fedex!

Allentown, PA, USA

 – About 6 months ago.

Update: So after Fedex sent my package from their facility 8 miles from my house to a city 98 miles away they gave it to the US Post Office to deliver. And the USPS doesn't track packages......

Update: So after Fedex sent my package from their facility 8 miles from my house to a city 98 miles away they gave it to the US Post Office to deliver. And the USPS doesn't track packages...

Monroe, NY, USA

 – About 6 months ago.

They left my package on the completely wrong house on the street, even though both my house and the incorrect house had the numbers right next to the front doors!...

They left my package on the completely wrong house on the street, even though both my house and the incorrect house had the numbers right next to the front doors!

Allentown, PA, USA

 – About 6 months ago.

So I placed an order with Walmart and my order was split into two packages from two different locations and both shipped on Sep 8, 2014.

Package 1 was sent from Rockford il, and is being...

So I placed an order with Walmart and my order was split into two packages from two different locations and both shipped on Sep 8, 2014.

Package 1 was sent from Rockford il, and is being delivered today Sept 10, 2014

Package 2 was sent FROM MY HOME TOWN!! to the Fedex center 8 miles from my house where the package was received, processed, and put on a truck for shipment.... Shipped to a city 98 miles away.

WTF? These people can deliver a package 840 miles in less than 2 days, but they can't deliver a package 8 miles away without screwing it up?

This isn't a one time screwup. Fedex does this every single time they are used for a local delivery.

Fedex is as useful as a monkey fucking a doorknob.
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