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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 16,237 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 49 minutes ago.

FedEx delivered to the wrong address and put it in the driveway during a rain package is ruined but they don’t care I hope they get taken over by a union company...

FedEx delivered to the wrong address and put it in the driveway during a rain package is ruined but they don’t care I hope they get taken over by a union company

 – About 15 hours ago.

Fedex says package due 29th then i see a text saying they tried to deliver in on the 27th no one home, after the fact! So i wait for the next day all day No Delivery, so then i say OK Monday it will...

Fedex says package due 29th then i see a text saying they tried to deliver in on the 27th no one home, after the fact! So i wait for the next day all day No Delivery, so then i say OK Monday it will be here, NOTHING I MEAN WTF! 3 Days Now i have to call tomorrow! What a SHIT COMPANY, I won't tell you how many Packages were delivered to me that were not mine!!! AMAZING!!!

 – About 15 hours ago.

FedEx signature required delivery today (phone calls to confirm delivery Monday morning (today) both Friday and today. No show! Call to FedEx support says delivery now scheduled for tomorrow....

FedEx signature required delivery today (phone calls to confirm delivery Monday morning (today) both Friday and today. No show! Call to FedEx support says delivery now scheduled for tomorrow. “Goodbye.”

FedEx SUCKS.

 – About 18 hours ago.

Horrible customer service. Everything is late. They don't want to refund air freight that is late....

Horrible customer service. Everything is late. They don't want to refund air freight that is late.

 – About 21 hours ago.

FedEx was the best. What happened? For at least the last year, UPS has done a much better job of delivering on time. FedEx is constantly falling down on their promised deliver dates through out the...

FedEx was the best. What happened? For at least the last year, UPS has done a much better job of delivering on time. FedEx is constantly falling down on their promised deliver dates through out the US. I am speaking for both my office in the mid-atlantic and for employees scattered around the US. On top of not meeting promised delivery dates/times, they are losing shipments. Prior to the last year or so, I found them the best option. So I'm just wondering, what happened?

 – About 1 Day ago.

Fedex literally sucks ass. from belgium....

Fedex literally sucks ass. from belgium.

 – About 1 Day ago.

My package has been sitting in a warehouse in Denver for over 10 days. FedEx gave me a new excuse: not enough trucks and drivers, so they have to leave packages in the warehouse. FIFO. wow! What a...

My package has been sitting in a warehouse in Denver for over 10 days. FedEx gave me a new excuse: not enough trucks and drivers, so they have to leave packages in the warehouse. FIFO. wow! What a disaster with a backup of more than a week of packages.

Each day, they dutifully log my package as out for delivery and each evening, log it back in as not delivered, scheduled for delivery the next day.

 – About 2 days ago.

Fedex tracking shows that the driver attempted delivery yesterday on a signature required delivery. That never happened, so the driver lied...

Fedex tracking shows that the driver attempted delivery yesterday on a signature required delivery. That never happened, so the driver lied

 – About 2 days ago.

Worst fricking service, I’m done with FedEx will not buy or ship anything through Fedex anymore horrible service. Supposed to deliver Saturday 26th claim they tried to deliver Friday 25 when...

Worst fricking service, I’m done with FedEx will not buy or ship anything through Fedex anymore horrible service. Supposed to deliver Saturday 26th claim they tried to deliver Friday 25 when everyone or most people are at work 03:00 pm and then just skip to deliver the 26th Saturday when I have made big changes in my schedule to be able to receive and sign for the package. Now I’m traveling out for 8-10 weeks with a 3000+ usd package that I’ll probably never see. F this done with FedEx and recommending everyone to avoid them as a company. Not the first time I’ve been f%@king around with them wit missed and broken things.

 – About 3 days ago.

I'm just annoyed that my package said "Your package is still on the way, but a delivery date is unavailable right now"
I hate that they're stupid, I just wanna say that I hope...

I'm just annoyed that my package said "Your package is still on the way, but a delivery date is unavailable right now"
I hate that they're stupid, I just wanna say that I hope that you're happy Fedex
I want my book!!!!!

 – About 3 days ago.

These f%@king idiots made me lose 300$ . They denied my case when they delivered to the wrong town. And currently they keep bringing my package back to the same facility, and not delivering it even...

These f%@king idiots made me lose 300$ . They denied my case when they delivered to the wrong town. And currently they keep bringing my package back to the same facility, and not delivering it even though it goes on the truck. Stop using FedEx simple as that.

 – About 3 days ago.

Ordered a package from a business in Tennessee I ordered it on November 18th. I did so because the estimated time of arrival was supposed to be November 20th. I get it, holiday week. So, I got a...

Ordered a package from a business in Tennessee I ordered it on November 18th. I did so because the estimated time of arrival was supposed to be November 20th. I get it, holiday week. So, I got a notification saying it would be here November 22. Then, “DELAYED”. Didn’t get anything until Friday morning saying the package would be delivered Saturday, November 26th. Well, tracking still says the package is in Tennessee. FU FedEx.

 – About 4 days ago.

I’m SO frustrated!! Lying is just next level. Sat by the front door for an entire delivery window & no one “attempted” shit. This is the alleged 5th time w/ ZERO notice posted—they just stop...

I’m SO frustrated!! Lying is just next level. Sat by the front door for an entire delivery window & no one “attempted” shit. This is the alleged 5th time w/ ZERO notice posted—they just stop doing that part all together or what? Unbelievable

 – About 4 days ago.

Lost 2 packages in one week. Delivered to wrong address. Apparently they can’t read an address or a map. Opened Better Business Bureau case. Talked to Customer Service 5 times in India. Now I...

Lost 2 packages in one week. Delivered to wrong address. Apparently they can’t read an address or a map. Opened Better Business Bureau case. Talked to Customer Service 5 times in India. Now I won’t shop anywhere that uses FedEx.

 – About 4 days ago.

I have a package coming from northern California to my home, in the Kansas City Missouri metro area. It was in the Kansas City Kansas metro but now, FedEx tracking shows it's in New Jersey!!!

I have a package coming from northern California to my home, in the Kansas City Missouri metro area. It was in the Kansas City Kansas metro but now, FedEx tracking shows it's in New Jersey!!!
WTF?

 – About 5 days ago.

I was expecting a package on Wed., Nov. 23rd by 5pm. That got extended to end-of-day (8pm). That turned into 'delayed', meaning next day.

Next day (today), I receive a text at...

I was expecting a package on Wed., Nov. 23rd by 5pm. That got extended to end-of-day (8pm). That turned into 'delayed', meaning next day.

Next day (today), I receive a text at 8:15am that it's out for delivery. Then, at 12:40pm, I receive another text that it's delayed again and my delivery is now Fri., Nov. 25th by 5pm.

How was it suddenly "delayed" at 12:40 pm with an expected delivery time of 5pm? What gives? I bet they "lost" the item.

This is a 1 pound box that was being shipped from NYC to Toronto. I live 9 miles or 25 minutes from where the package is (supposedly) now sitting in their facility - if they didn't "lose" it. Yet NO ONE can get that from there to me? They could have walked and got it to me.

This is why I use Amazon. Never had an issue with them and they are typically EARLY.

To all companies that use Fedex for shipping: Going forward, I will not buy from you if you use Fedex.

 – About 5 days ago.

I've noticed that since at least 2018, our FedEx doesn't like to deliver packages.

Our UPS guy and I gossip about Fed Ex after he brings my stuff that was thrown out in the...

I've noticed that since at least 2018, our FedEx doesn't like to deliver packages.

Our UPS guy and I gossip about Fed Ex after he brings my stuff that was thrown out in the street.

Here is the thing that is even more ridiculous, FedEx takes a picture of the box only, but not any background, like where they rolled it over to in the pouring rain!

 – About 5 days ago.

Ordered something from southern California. I live near san francisco. Fedex was suppose to deliver on Nov. 23. Didn't arrive and next update shows that it is now in New Jersey and not due until...

Ordered something from southern California. I live near san francisco. Fedex was suppose to deliver on Nov. 23. Didn't arrive and next update shows that it is now in New Jersey and not due until Nov. 29. WTF? Fedex used to be known for it's smart logistics. These days the postal service looks brilliant in comparison.

 – About 6 days ago.

I can deal with a delay. Just don’t lie and say a delivery was attempted when it wasn’t....

I can deal with a delay. Just don’t lie and say a delivery was attempted when it wasn’t.

 – About 1 Week ago.

Are they just too big to fail? Maybe too important for some reason? This logistics company has a damn near 100% disappointment rate for me. Every time I see someone used FedEx over literally ANY OTHER...

Are they just too big to fail? Maybe too important for some reason? This logistics company has a damn near 100% disappointment rate for me. Every time I see someone used FedEx over literally ANY OTHER COMPANY, I just say "GOD. DAMMIT." out loud and, true to themselves, they f%@ked up yet again. How does it take two weeks to do what USPS, UPS, or even DHL does in 2 days?? And why does the tracking never work reliably? This sloppy ass company needs to go. Not even its employees will miss it.

 – About 1 Week ago.

fedEx can't find my house suddenly. But hey they "attempted to deliver...". It's the thought that counts, right? I've never had a problem with UPS or Amazon or anyone else; just...

fedEx can't find my house suddenly. But hey they "attempted to deliver...". It's the thought that counts, right? I've never had a problem with UPS or Amazon or anyone else; just fedex. WTF?

 – About 1 Week ago.

As usual, Fedex lied and said we were not home for a delivery. Twice in one week for two different packages. Does Fedex really not know how often a driver lies? Sit there all day waiting for it to...

As usual, Fedex lied and said we were not home for a delivery. Twice in one week for two different packages. Does Fedex really not know how often a driver lies? Sit there all day waiting for it to arrive, only to get an email saying I wasn't there and they couldn't deliver. Pathetic.

 – About 1 Week ago.

I hate FedEx because they do not take 2 seconds to knock on my door when they deliver something.
I hate FedEx because they do not take 2 seconds to put the item between my storm door and entry...

I hate FedEx because they do not take 2 seconds to knock on my door when they deliver something.
I hate FedEx because they do not take 2 seconds to put the item between my storm door and entry door.
FedEx sucks

 – About 1 Week ago.

"Arrived at "x" facility," and it has said that for three days. I don't think I'll get my package, and if I do, the plants will probably be dead. ...

"Arrived at "x" facility," and it has said that for three days. I don't think I'll get my package, and if I do, the plants will probably be dead.

 – About 1 Week ago.

“A delivery attempt was made” is such BS. Been at home for two days and get two notifications they’ve made a delivery attempt but no one has been to my door. ...

“A delivery attempt was made” is such BS. Been at home for two days and get two notifications they’ve made a delivery attempt but no one has been to my door.

 – About 1 Week ago.

Original delivery date was Saturday, and it is wine so they require an ID and won't just leave it. Stuck in my house all day waiting, never came. Claimed they tried to deliver Sunday, but I have a...

Original delivery date was Saturday, and it is wine so they require an ID and won't just leave it. Stuck in my house all day waiting, never came. Claimed they tried to deliver Sunday, but I have a ring doorbell and it was never rung and no door tag. Today I heard them knock, or more my dog heard the light tapping and started barking, I ran downstairs only to see them drive off down the street, again no door tag. Called and took forever for them to actually connect you to a real person, at which point I yelled at her, not her fault, I did apologize, I know it isn't her fault. But she works for the worst company. Find delivery drivers who actually want t deliver things... I am in a city, I get it is hard when you're blocking traffic, how about you pull into that GIANT parking spot and take 2 minutes to do your job instead of the bare minimum of tapping on my door.

 – About 1 Week ago.

fedex is in st rose louisiana are crooks they will steal your package scan it and act like they put it on the truck you will not see the package again they will claim it got lost in the warehouse and...

fedex is in st rose louisiana are crooks they will steal your package scan it and act like they put it on the truck you will not see the package again they will claim it got lost in the warehouse and they will tell you to contact the shipper for refund. if possible don't use FEDEX

 – About 1 Week ago.

They said they have tried to deliver the past two days but no one is home to sign for the package. I’ve been home both days. I look back in my security cameras and not a single FedEx truck has...

They said they have tried to deliver the past two days but no one is home to sign for the package. I’ve been home both days. I look back in my security cameras and not a single FedEx truck has pulled in my driveway. Now I only have one more chance to get my package or they will send it back to the sender. I try to sign for it electronically over their website. But of course their website sucks and is constantly down.

 – About 1 Week ago.

Waiting at home all day for delivery. Missed a call from an unknown number. Look at tracking info since I am looking at my phone anyway. Says they couldn't deliver because no one was home. Call...

Waiting at home all day for delivery. Missed a call from an unknown number. Look at tracking info since I am looking at my phone anyway. Says they couldn't deliver because no one was home. Call the number, three minutes after I missed the call. Man who answers says it must have been a wrong number. I hear a woman in the background saying something about "delivery instructions." Man hangs up on me. Call automated customer service. Says they will try again by 8 pm. Will someone be home? I say yes. Then get a text that days they will attempt to deliver tomorrow, when I won't be home. Which is it? I hate fed ex so much.

 – About 1 Week ago.

Operational Delay after being out for delivery!!
Literally 10 minutes from my house!!
Delayed two days in a row!
WTF!!!...

Operational Delay after being out for delivery!!
Literally 10 minutes from my house!!
Delayed two days in a row!
WTF!!!

 – About 1 Week ago.

Literally 3 stickers on my gate and bulk mail box to put mail inside, the idiots still throw it on the ground....

Literally 3 stickers on my gate and bulk mail box to put mail inside, the idiots still throw it on the ground.

 – About 1 Week ago.

These useless bastards are simply the worst. Never have these issues with USPS or UPS. Got notified of a failure to deliver this afternoon. Online. I was home. There was a sign on the door telling...

These useless bastards are simply the worst. Never have these issues with USPS or UPS. Got notified of a failure to deliver this afternoon. Online. I was home. There was a sign on the door telling them I was home. They never knocked. They never rang the bell. They didn't even leave a tag. Just drove on buy, failed to even attempt a delivery, but logged the HOUSE as being CLOSED. Unreal.

 – About 1 Week ago.

I endeavor NOT to order from wine merchants that use FedEx as shipper. This time I forgot to add comments to the order to ship via USPS or UPS and NOT FedEx. FedEx drivers are lazy independent...

I endeavor NOT to order from wine merchants that use FedEx as shipper. This time I forgot to add comments to the order to ship via USPS or UPS and NOT FedEx. FedEx drivers are lazy independent contractors that leave door tags at my apartment building when an adult signature is required and then return to shipper (at recipient's expense), but leave other packages inside by lobby mailboxes (to be stolen if not diligently tracked). This morning, a driver delivered my wine for Thanksgiving to my unit door and knocked. That did show some kindness, but he was really pissed after he requested ID and I do not have a driver's license or state ID. He wasn't going to release my box of wine. Scanning a US Passport document ruined his day, and his attitude surely ruined mine.

 – About 2 weeks ago.

I cannot remember ever having an issue with UPS delivering packages in my neighborhood. But every time a package comes FedEx, every - single - time, there is always an issue.

I...

I cannot remember ever having an issue with UPS delivering packages in my neighborhood. But every time a package comes FedEx, every - single - time, there is always an issue.

I pre-ordered an item on Jul 16 and from day one it was always to be delivered on 11/18. And now, the day of, there is a delay.

 – About 2 weeks ago.

Consistently if I order a package and it comes any other way, they deliver it to our house. If I order it and it comes via FedEx it will end up somewhere else. I've seen divers comment on other...

Consistently if I order a package and it comes any other way, they deliver it to our house. If I order it and it comes via FedEx it will end up somewhere else. I've seen divers comment on other sites that we should have our house number and street name on our mail boxes so they know. What are we supposed to go around and make sure every person near our house also does this? If I'm at 1234 A Street and have all that on a plaque it won't help me if you're over on B Street!

 – About 2 weeks ago.

The post office can find my address, UPS can find my address and every independent delivery person for Amazon in a rat mobile can find my address but not FedEx.

ALWAYS, ALWAYS a problem. ...

The post office can find my address, UPS can find my address and every independent delivery person for Amazon in a rat mobile can find my address but not FedEx.

ALWAYS, ALWAYS a problem.

 – About 2 weeks ago.

Ordered something from Los Angeles, CA to Raleigh, NC.. the package went to Oregon and is now touring the Midwest....

Ordered something from Los Angeles, CA to Raleigh, NC.. the package went to Oregon and is now touring the Midwest.

 – About 2 weeks ago.

Ordered something from a seller in New Jersey. I Live in North Carolina. According to FedEX my package is sitting in MONTGOMERY CITY, MO.

MO is literally 1500 miles in the wrong...

Ordered something from a seller in New Jersey. I Live in North Carolina. According to FedEX my package is sitting in MONTGOMERY CITY, MO.

MO is literally 1500 miles in the wrong direction. Fedex claims "ItS CaUsE oF tEh HuBs" which is stupid. Both the sending state and the receiving state have major regional hubs.

What a crap company. I will never do business with a company that insists on using Fedex again in my life.

 – About 2 weeks ago.

UPS delivers to my house every day. On time. No issues. Fedex continues to fail to deliver a package each day. First they claim 'operational issues'. These change to claims that they...

UPS delivers to my house every day. On time. No issues. Fedex continues to fail to deliver a package each day. First they claim 'operational issues'. These change to claims that they 'attempted' delivery. I'm retired and home all day. Believe me, no attempts are made.

I've started selecting websites and vendors based on them NOT using Fedex. If a vendor has no other way to ship, I choose their competitor who uses some other shipper than Fedex. Fedex sucks.

 – About 2 weeks ago.

Always a problem with fed ex
I would NEVER choose to use them but when purchasing from a company that uses them there’s no choice and I cringe every time I buy something and the shipping...

Always a problem with fed ex
I would NEVER choose to use them but when purchasing from a company that uses them there’s no choice and I cringe every time I buy something and the shipping company is fed ex because they always screw deliveries up

 – About 2 weeks ago.

I created a FedEx Account in order to change my delivery options to accept that FedEx drivers simply leave my packages outside my home.

Well, that didn't work.

I knew I...

I created a FedEx Account in order to change my delivery options to accept that FedEx drivers simply leave my packages outside my home.

Well, that didn't work.

I knew I would be out of the house when a scheduled shipment was supposed to arrive, so on Friday, November 11, 2022 I went online to find out what my options were.

One option was to simply have the package held at a nearby Walgreen's for me to pick it up.

"Cool!" I thought.

Then I get a notification on Monday, November 14 saying that my shipment (already in my city), was on its way to the Walgreen's I requested.


Right now it's almost 7:00pm of Thursday, November 17, 2022 and my package is not yet ready for pick up.

How long does it take to deliver a package that is at the most 20 minutes from a FedEx warehouse to the Walgreen's I requested?!

By the way, the package is an electric heater for a senior citizen.

I searched for "FedEx Sucks" and found this forum.

Why am I not surprised?

 – About 2 weeks ago.

Apparently FedEx has invented a time machine. They say that my item was delivered 30 minutes BEFORE the shipping label was created! And it was on the delivery truck 4 days after delivery. And that...

Apparently FedEx has invented a time machine. They say that my item was delivered 30 minutes BEFORE the shipping label was created! And it was on the delivery truck 4 days after delivery. And that an attempted delivery was made the day before the package was on the truck (but still 3 days after they say it was delivered) for a package without a signature required (why don't you leave the package- what prevented that?) . I have a screen shot of all this BS. Just wow.......

 – About 2 weeks ago.

Shipped one package consisting of document overseas and was billed around 72 dollars. Tried to ship another similar package to the same address a week later and was billed 178 dollars. These guys are...

Shipped one package consisting of document overseas and was billed around 72 dollars. Tried to ship another similar package to the same address a week later and was billed 178 dollars. These guys are no different that highway robbers

 – About 2 weeks ago.

Fedex stole my electric bike. Puchased an electric bike from ride1up. 1500 dollars. Never arrived. Fedex closed the case by sending the bike company a delivery with my signature. Signature not...

Fedex stole my electric bike. Puchased an electric bike from ride1up. 1500 dollars. Never arrived. Fedex closed the case by sending the bike company a delivery with my signature. Signature not even close. I wanted to ride a bike. Now I have a Police case for fraud and theft opened against fFedex. Will probably end up in court. The judge will ask me to sing next to their signature. CASE CLOSED We need a more harsh description than FEDEX SUCKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 – About 2 weeks ago.

why do companies use them? They have gone from being a leader in the industry to me asking any chance I can requesting ANYONE BUT FEDEX. My most recent delivery involved 9 different notification that...

why do companies use them? They have gone from being a leader in the industry to me asking any chance I can requesting ANYONE BUT FEDEX. My most recent delivery involved 9 different notification that my deliver date changed then to have them state no one was avail to sign so it was ready for pickup. First, someone was available every day to sign and then they say they attempted delivery (DIDN'T HAPPEN) to let me know I could pick my shipment up at the "Hold Location" which address was not provided. had call find out where my package was being held. All that for $60.00 in shipping charges within the US. What a joke.

 – About 2 weeks ago.

FEDEX SUCKS TOTALLY ...

FEDEX SUCKS TOTALLY

 – About 2 weeks ago.

I wish no business uses FedEx!...

I wish no business uses FedEx!

 – About 2 weeks ago.

YES I AGREE...

YES I AGREE

 – About 2 weeks ago.

I'll never use them again. Lost my package in Memphis. They don't have clue where it is. What a company!!!!!!!!...

I'll never use them again. Lost my package in Memphis. They don't have clue where it is. What a company!!!!!!!!

 – About 2 weeks ago.

Again today FedEx left a package OUTSIDE my building! I received a text at 4:28pm stating that they had “delivered” a package at 4:19pm, 9 mins AFTER said “delivery”. I ran downstairs, but NO...

Again today FedEx left a package OUTSIDE my building! I received a text at 4:28pm stating that they had “delivered” a package at 4:19pm, 9 mins AFTER said “delivery”. I ran downstairs, but NO PACKAGE! The driver couldn’t even be bothered to use the call system or buzzer so that they could hand me my package.
FedEx customer service rep told me to contact the shipper because the problem was their contract with FedEx and my shipment was low-cost ground and they just leave it. When I asked to speak to her supervisor she said she, “wasn’t allowed.”

 – About 2 weeks ago.

Every time I get a package delivered by FEDEX in salt lake it’s a game of we attempted. Then I always have to go get it. Just leave it by the door like Amazon does. If I was worried I’d let you...

Every time I get a package delivered by FEDEX in salt lake it’s a game of we attempted. Then I always have to go get it. Just leave it by the door like Amazon does. If I was worried I’d let you know up front, not the other way around.

 – About 3 weeks ago.

The site said our package was delivered. Couldn't find it anywhere. We tracked it and it had been delivered to a different address. We went there and the people said they let the driver know that...

The site said our package was delivered. Couldn't find it anywhere. We tracked it and it had been delivered to a different address. We went there and the people said they let the driver know that it was not their package. The driver responded "well I'm not going down that dark road this time of night." Whaaaat?!

 – About 3 weeks ago.

Delivery persons do NOT use call boxes to deliver. They just toss or drop packages outside — where they are STOLEN — and never bother to alert customers that they have a delivery. Can you say...

Delivery persons do NOT use call boxes to deliver. They just toss or drop packages outside — where they are STOLEN — and never bother to alert customers that they have a delivery. Can you say “LAZY”? OR they leave an “attempted delivery” sticker when I’ve been waiting at home ALL DAY for a delivery that never arrives.

 – About 3 weeks ago.

FedEx pulled the same shit for me.
Even without attempting to deliver the package, send message as below: Delivery exception. Customer Not Available or Business Closed.
I waited at the...

FedEx pulled the same shit for me.
Even without attempting to deliver the package, send message as below: Delivery exception. Customer Not Available or Business Closed.
I waited at the door and beside the road for two days and see nothing.

 – About 3 weeks ago.

Hate FedEx? Read UPS comments....

Hate FedEx? Read UPS comments.

 – About 3 weeks ago.

My favorite was when I had a package that required a signature. Two days in a row the update was “attempted delivery” meaning no one answered….. I was home all day both days waiting on the...

My favorite was when I had a package that required a signature. Two days in a row the update was “attempted delivery” meaning no one answered….. I was home all day both days waiting on the package. They then brought it 1 f%@king mile up the road to the local pick up center… I wanted to blow all my gaskets on the f%@king laziness of the driver!

 – About 3 weeks ago.

They lie about delivery attempts in New York, EVERY TIME. I work from home and have never once had an actual delivery attempt, they just lie so they don’t have to deliver it and I end up picking it...

They lie about delivery attempts in New York, EVERY TIME. I work from home and have never once had an actual delivery attempt, they just lie so they don’t have to deliver it and I end up picking it up eventually. Absolutely embarrassing work being done at this company.

 – About 3 weeks ago.

Be aware of Shady Business Practice by FedEx..
It appears that FedEx raises their rate in 6 hours.

Here is my story.
On 10/31/22, we got a quote from FedEx online program.

Be aware of Shady Business Practice by FedEx..
It appears that FedEx raises their rate in 6 hours.

Here is my story.
On 10/31/22, we got a quote from FedEx online program.
I took the box to their store on the same day.
The box was delivered in 3 days.
On 11/8/22, 4:43am, they sent the email notifying that the rate has changed from $24.00 to $42.00.
At 11:30am, called Customer Service and they would not honor their own program and he said if I shipped it today, it would be $45.00 for the same box.

Are they changing rates every 6 hours?
Do they not have an accurate scale program?
Are they cheating on an innocent General Public and cater to the big businesses?
Is this legal?

 – About 3 weeks ago.

dont use fedex
I shipped a package that they said would cost $24 to ship 9 days later they sent a email that they charged me $42

What is this...

dont use fedex
I shipped a package that they said would cost $24 to ship 9 days later they sent a email that they charged me $42

What is this

 – About 3 weeks ago.

Ordered an electric bike from ride1up. FEDEX never delivered. Sent the bike company a fradulent signature. The company is criminal. Why would any respectable company use them???? Unnecessary...

Ordered an electric bike from ride1up. FEDEX never delivered. Sent the bike company a fradulent signature. The company is criminal. Why would any respectable company use them???? Unnecessary court case.

 – About 3 weeks ago.

I live in the most delivery-friendly building possible - located in the heart of a large downtown area in a large apartment complex. EVERYONE EXCEPT FED EX delivers here with no problem. FedEx...

I live in the most delivery-friendly building possible - located in the heart of a large downtown area in a large apartment complex. EVERYONE EXCEPT FED EX delivers here with no problem. FedEx won't even try - they just blow my building off, return to a far away base with my package, and then deliver to the farthest away in-town FedEx shipping center a day or even two later. I HATE THIS COMPANY AND WANT THEM TO FAIL.... MISERABLY!

 – About 3 weeks ago.

Placed order on a very specific day of the week for a signature required delivery so that it would come on Saturday when i am not at work. Tracking shows delivery for Saturday and i make sure I will...

Placed order on a very specific day of the week for a signature required delivery so that it would come on Saturday when i am not at work. Tracking shows delivery for Saturday and i make sure I will be home to receive.

I check tracking in the morning around 7am and I see a message that they posted at 05:30am saying
"5:39 AM Delivery exception Customer not available or business closed"

They do this all the time when for whatever reason they cannot meet their planned delivery, they code it in their systems as a customer fault for no delivery.

Obviously when they posted this it was 5:30am and there was not an attempted delivery, it probably did not get loaded on the truck or it is lost or g-d knows, but they dont want to take the hit on their KPI or internal audits, so they just blatantly lie and blame it on the customer.

It now shows that it will come on Sunday, will have to stay home and wait again, because if it comes after that I will not be home and at work for the signature required delivery.

what also adds tot he frustration, is there is no easy way to speak with anyone at fed ex about the issue, to get more information or whatever. just completely powerless and at their mercy. They know you dont have much control how some products are shipped and they really dont give one crap about customers, not at all.

Anyway, in the scheme of things I get it that this is a 1st world problem, but just wanted to vent a bit.
I just dont like their dishonesty, i think we all might understand that things dont go as planned all the time, but that they write this as a customer problem for the reason the delivery is not made is just unethical and dishonest and for some reason that bothers me..
good luck to all.
ty





 – About 3 weeks ago.

For the second time in 4 months FedEx delivered a package to me that wasn't mine and don't seem interested in getting it to the correct address. First time they switched my package with...

For the second time in 4 months FedEx delivered a package to me that wasn't mine and don't seem interested in getting it to the correct address. First time they switched my package with someone else's nearby. Next day they delivered mine to me but left the wrong one on my porch. I think the owner came and got it. This time I got 2 Chewy packages, one for me and one for someone in another town. Fedex said they would pick up the wrong package next day. They delivered a package to me and left it next to the package waiting to be picked up. Today is Saturday and the package is still here. Fedex CS says maybe they'll be here on Monday. I'll bet the few times it took forever to get my Chewy packages they were wrongly delivered and fedex took their sweet time correcting it.

 – About 4 weeks ago.

FedEx claims "delivery attempted" when there was no delivery attempt. They claim delivery "exceptions" without any attempt to make a delivery. It's really simple: If your package...

FedEx claims "delivery attempted" when there was no delivery attempt. They claim delivery "exceptions" without any attempt to make a delivery. It's really simple: If your package is on their truck and they run out of time they just lie. They are liars. Calling to complain is useless as you get someone who only cares about their rating, not about actually providing customer service. I have had problems with each and every delivery from FedEx (no "exceptions" to pardon the pun). I've had one, two, and three "exceptions" that were all bogus on deliveries. Ridiculous! Amazon logistics are excellent, UPS is excellent, USPS is good, FedEx sucks!

 – About 4 weeks ago.

Not worth a shit. I have 4 different packages coming from Best Buy and they are all delayed and have been for several days in Grove City,Ohio. One of the packages I have to be home to sign for so it...

Not worth a shit. I have 4 different packages coming from Best Buy and they are all delayed and have been for several days in Grove City,Ohio. One of the packages I have to be home to sign for so it would sure be nice if it would come when it said it would seeing how I took a day off. FedEx sucks!

 – About 4 weeks ago.

FedEx rolls up and leaves a note on my door without knocking. Honks the horn, and immediately peel off. I noticed them as soon as they honk and chase them up the driveway screaming. Truck just drives...

FedEx rolls up and leaves a note on my door without knocking. Honks the horn, and immediately peel off. I noticed them as soon as they honk and chase them up the driveway screaming. Truck just drives off. Anytime I see "FedEx" on a shipping confirmation, I shudder. They're the absolute worst. I have been waiting for this package for several days. "Guaranteed two-day delivery" yeah right. I despise FedEx to my bones. Please go out of business already so I don't have to keep dealing with you. Ill take the post office over FedEx ANY DAY OF THE WEEK. Just absolute trash.

 – About 4 weeks ago.

There is a pre paid and labeled set of packages we're trying to get picked up. We have five different pickup numbers from five different calls, and all five have been no-shows. It was about 3...

There is a pre paid and labeled set of packages we're trying to get picked up. We have five different pickup numbers from five different calls, and all five have been no-shows. It was about 3 weeks of this... each time we call in the next day they tell us "dispatch cancelled all pickups in your area yesterday", and we have to make another pickup appointment 2 days more away. We were told that they are "investigating the situation" and that the dispatch office would totally call us back in a couple hours... that was two days ago. We are cancelling all business with FedEx over their gross incomitance that actually manages to have worse appointment scheduling than a Comcast repair contractor. UPS was called yesterday to assist with these packages, and they have already happily came by to pick them up today. Moral to the story and this website... never use FedEx... for anything.

 – About 4 weeks ago.

FEDEX IS SO f%@kING STUPID. why do they say my package will be here by october 30th if it is now November 1st and it still says that it will be here by October 30th???? Wtf is going on fedex get ur...

FEDEX IS SO f%@kING STUPID. why do they say my package will be here by october 30th if it is now November 1st and it still says that it will be here by October 30th???? Wtf is going on fedex get ur shit together????

 – About 4 weeks ago.

Fedex: Package delivered at 1:03.
Me: Where TF is it?

It has been delivered to a random address and signed for by someone other than who the package was sent to. I called Fedex...

Fedex: Package delivered at 1:03.
Me: Where TF is it?

It has been delivered to a random address and signed for by someone other than who the package was sent to. I called Fedex and spoke to someone whose native tongue was not English, and they opened a case. Now, I can't even get ahold of anyone but an automated system that says they'll notify me if they find anything. What a bunch of vapid numbskulls! They have no business handling packages. My package has been lost by them. They should seriously throw in the towel!

 – About 4 weeks ago.

Had a package to be delivered on Friday. Friday I get an email saying Saturday. Saturday morning I get an email saying Monday. Saturday night I get an email saying delivery attempted but no one home,...

Had a package to be delivered on Friday. Friday I get an email saying Saturday. Saturday morning I get an email saying Monday. Saturday night I get an email saying delivery attempted but no one home, will redeliver Monday. Wait all day Monday, no package. Now package doesn't show any movement since Saturday.

 – About 4 weeks ago.

If I haven't received my package by 3 p.m., it's not coming today. Driver just writes "unable to access address" and goes home at 4:45 p.m. Calls to customer service are potintless. ...

If I haven't received my package by 3 p.m., it's not coming today. Driver just writes "unable to access address" and goes home at 4:45 p.m. Calls to customer service are potintless.

 – About 4 weeks ago.

I'd rather do business with nazi germany...

I'd rather do business with nazi germany

 – About 4 weeks ago.

This is literally the WORST company in this line of business. It’s to the point that I actually ask a company that im ordering from who they use to deliver packages then make my decision on whether...

This is literally the WORST company in this line of business. It’s to the point that I actually ask a company that im ordering from who they use to deliver packages then make my decision on whether I want to order from them or find another company. They are bottom of the barrel, sludge and worthless. Why they are still around, IDK but I wish they would just go away. Unfortunately, companies won’t stop using them for whatever reason so they always be someone’s headache

 – About 1 Month ago.

Received a package today. Outer and inner bags were torn. Clothing inside had stains on it and also sawdust!! They destroyed $120 clothing. They should pay for merchandise that they destroy. I...

Received a package today. Outer and inner bags were torn. Clothing inside had stains on it and also sawdust!! They destroyed $120 clothing. They should pay for merchandise that they destroy. I really hate this company. I remember how great they used to be back in the day now they totally Suck Ass.

 – About 1 Month ago.

I don't understand why a driver that was supposed to deliver my package couldn't wait for just a couple more seconds, I was LITERALLY AT MY FRONT GATE WHEN THAT PIECE OF SHIT TOOK OFF, I...

I don't understand why a driver that was supposed to deliver my package couldn't wait for just a couple more seconds, I was LITERALLY AT MY FRONT GATE WHEN THAT PIECE OF SHIT TOOK OFF, I LITERALLY RAN OUT TO THE FRONT OF MY HOUSE THE SECOND I HEARD HIS HONK, I SHOUTED AND BANGED ON MY GATE TO LET HIM KNOW THAT I WAS THERE AND I f%@kING SAW THAT ASSHOLE SLOW DOWN AS IF HE WAS GONNA STOP BUT HE JUST KEPT GOING. I SWEAR TO f%@kING GOD, IF THE DELIVERY DRIVER THAT IS SUPPOSE TO COME TOMORROW, IS THE SAME MOTHER f%@kER, I'M GONNA BREAK HIS f%@kING LEGS, YOU ABSOULETLY BRAIN DAMAGED CLOWN. (A note to any future FedEx driver or any driver for a delivery company really, just be patient and wait for a couple more seconds-JUST a couple more seconds, that's all. It'll really save the package recipient of a f%@king migraine and having to deal with this lackluster circus tent of a company for any longer then they have to. :) )

 – About 1 Month ago.

A saying which now applies to Fed-ex '' When a company is incredibly reluctant to fire lousy employees the company is not worth using .''

...

A saying which now applies to Fed-ex '' When a company is incredibly reluctant to fire lousy employees the company is not worth using .''

 – About 1 Month ago.

Fedex delivered my package to my local post office. The oversized box was crammed into the USPS dropbox, half torn, crumpled up, and damaged. Yeah...Fedex Ba lows...

Fedex delivered my package to my local post office. The oversized box was crammed into the USPS dropbox, half torn, crumpled up, and damaged. Yeah...Fedex Ba lows

 – About 1 Month ago.

f%@king guy left a box that was albeit, a little heavy, but very expensive at the end of my driveway for anyone to take. Thanks idiot!...

f%@king guy left a box that was albeit, a little heavy, but very expensive at the end of my driveway for anyone to take. Thanks idiot!

 – About 1 Month ago.

FedEx shows “Out for Delivery” for past 2 days??? What a joke….STILL no package!...

FedEx shows “Out for Delivery” for past 2 days??? What a joke….STILL no package!

 – About 1 Month ago.

Going on two weeks now and still waiting for an eBay order I placed on a Sunday. I blame the seller for part of it, they took 3 full business days to create the label, after the end of the business...

Going on two weeks now and still waiting for an eBay order I placed on a Sunday. I blame the seller for part of it, they took 3 full business days to create the label, after the end of the business day on Wednesday. They claim FedEx never showed up to pick it up for the next 2 days, then they went home for the weekend and didn't give it another thought. When I contacted the seller on Monday they finally got it to FedEx, again after the end of the business day and after their last pickup. Finally on Tuesday (a week and 2 days after I placed my order) FedEx claimed to be shipping it. Except that it sat at the same FedEx facility for another 2 days before it actually got underway. Their estimated delivery date is now next Tuesday, a full 2 weeks and 2 days after I placed my order. That's at least a week after I expected to receive it, and I have no confidence that it will even get here by then. I paid $25.81 for this shipping, and I feel I should get a refund. At this point I would be willing to pay more to have anything I order shipped by any company other than FedEx.

 – About 1 Month ago.

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 – About 1 Month ago.

My food delivery was delayed in Hutchin,TX. Received it a day late and the box was open. Yep, open. This was intentional as the tape had a clean cut down the center and the plastic insulation liner...

My food delivery was delayed in Hutchin,TX. Received it a day late and the box was open. Yep, open. This was intentional as the tape had a clean cut down the center and the plastic insulation liner was cut open too. The food was not very cold. I’m not sure if it’s safe to eat or if I even want to eat it since someone obviously went through it. That was my food for the entire week ????

 – About 1 Month ago.

FEDEX STILL SUCKS ASS!!...

FEDEX STILL SUCKS ASS!!

 – About 1 Month ago.

The business where I work uses FedEx to deliver materials for online classes to our customers, and I'd venture to guess that only about 60% are ever delivered on-time. And when they don't...

The business where I work uses FedEx to deliver materials for online classes to our customers, and I'd venture to guess that only about 60% are ever delivered on-time. And when they don't deliver in the time-frame you paid for, you don't get any concession or refund. I was once apologizing to a student for his delayed materials and asking for his understanding since it wasn't our fault, and he said "Yeah, I used to work for FedEX, they are truly terrible". I wish we could switch to UPS, but the FedEx office is too convenient (right next door) and I don't think the business owner wants to deal with having to learn a whole new shipping system, so we stay with them and are just disappointed on a regular basis, and lose money when we refund the shipping fees our customer paid to us since they didn't get their stuff on time.

 – About 1 Month ago.

Pre-Ordered new game and got delayed at a facility located 30 minutes away.(and that’s with a lot of traffic) would not recommend Fed-Ex!...

Pre-Ordered new game and got delayed at a facility located 30 minutes away.(and that’s with a lot of traffic) would not recommend Fed-Ex!

 – About 1 Month ago.

have never delivered a food order on time and usable, most deliveries are spoiled before delivery due to endless delays. I have been refunded for every food order ever placed where the originator used...

have never delivered a food order on time and usable, most deliveries are spoiled before delivery due to endless delays. I have been refunded for every food order ever placed where the originator used fedex, never when UPS was used, problem is you do not get to choose your delivery service.

 – About 1 Month ago.

They reroute packages because shipping managers at the hubs are not managing things properly. Drivers just grab whatever they are assigned and have zero knowledge of the areas they deliver. Packages...

They reroute packages because shipping managers at the hubs are not managing things properly. Drivers just grab whatever they are assigned and have zero knowledge of the areas they deliver. Packages get placed wherever and whenever because fedex mis manages its staff and people which leads to chaos and packages flying from West US TO East US and Back again before its ever getting to the receiving party. Not to mention the harmful effects of the wasted jet, truck, and other vehicle fuels they waste hauling packages across the country twice before it gets dropped off. FedEx wants Reaganomixs living to keep them alive again. Sorry the 90s fat cats are dieing off.

 – About 1 Month ago.

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 – About 1 Month ago.

Screwed up my package pickup THREE times in a row. Said they picked up the first time, lies. Canceled my second pickup for no good reason. Now a package that COULD have shipped and arrived in time via...

Screwed up my package pickup THREE times in a row. Said they picked up the first time, lies. Canceled my second pickup for no good reason. Now a package that COULD have shipped and arrived in time via ground now has to be upgraded to overnight because these fools can't get their act together. If my company wasn't in a choke-hold with Fedex, I'd jump ship to UPS like yesterday.

 – About 1 Month ago.

5 packages, 1 delievered correctly so far. The other 4 packages have the mystery exclamation mark on the status. The Fedex website just says delivery pending. Duh! Every delivery is pending before...

5 packages, 1 delievered correctly so far. The other 4 packages have the mystery exclamation mark on the status. The Fedex website just says delivery pending. Duh! Every delivery is pending before it gets delivered. Why not actually tell the customer WTF is wrong and why? One of the packages is a Fedex Smartpost, which is sort of an oxymoron, but whatever. They sent it 40 miles north of the post office from which it should (smart) post to one of their delivery hubs and there it sits...FOR THREE DAYS. WHY! I feel like the whole delivery coordination department is on heroin or something.

 – About 1 Month ago.

The worst shipping company you can deal with, I had to travel 150km to pick up my package because they will not deliver it. To send it to one of the 50 other closer shipcenters they want to charge an...

The worst shipping company you can deal with, I had to travel 150km to pick up my package because they will not deliver it. To send it to one of the 50 other closer shipcenters they want to charge an additional $20CAD. I already paid $60CAD for SHIPPING not bring it from the states to a warehouse an hour away, 150km round trip.
NEVER will I ever even consider FedEx for anything. Worst company in existence. I hope they go out of business.

 – About 1 Month ago.

I hate FedEx's shipment tracking. Why even tease us with this stupid function if they don't update it it with new events until the package is almost here? At that point, I don't really...

I hate FedEx's shipment tracking. Why even tease us with this stupid function if they don't update it it with new events until the package is almost here? At that point, I don't really give a shit anymore.

I'm taking everyone's advice and avoiding sellers who use them whenever possible.

 – About 1 Month ago.

I live in Alaska so shipping can be difficult, but FEDEX makes up new was to screw their customers every day so they are particularly painful. I have to judge a shippers performance to that of USPS...

I live in Alaska so shipping can be difficult, but FEDEX makes up new was to screw their customers every day so they are particularly painful. I have to judge a shippers performance to that of USPS (a really low bar) They have found a way to DOUBLE the time USPS takes for the same delivery (and still counting) After a shipping route that included SEA BOUND BARGE TRAFFIC, my package has been in town for 4 days (and counting) and they REFUSE to deliver. They're latest bullshit includes a "DELIVERY EXCEPTION" for a Rural
Delivery. I am literally a 10 minute drive from their location at the airport. PATHETIC!!!

Actual tracking from FedEx web site:
Travel history

Ascending
SORT BY DATE/TIME

Local Scan Time
TIME ZONE
Travel History
Date Time, Status and Location
Monday, 10/3/2022
4:25 PM
Shipment information sent to FedEx
7:26 PM
Arrived at FedEx location
MESQUITE, TX
Tuesday, 10/4/2022
3:15 AM
Arrived at FedEx location
HUTCHINS, TX
7:38 AM
Departed FedEx location
HUTCHINS, TX
6:41 PM
Arrived at FedEx location
MEMPHIS, TN
Wednesday, 10/5/2022
10:03 AM
Departed FedEx location
MEMPHIS, TN
10:10 PM
In transit
DUNBAR, NE
Thursday, 10/6/2022
9:11 AM
In transit
RAWLINS, WY
9:31 PM
In transit
ONTARIO, OR
Friday, 10/7/2022
10:30 AM
Arrived at FedEx location
TROUTDALE, OR
Saturday, 10/8/2022
9:03 AM
Departed FedEx location
TROUTDALE, OR
Sunday, 10/9/2022
1:05 AM
In transit
KENT, WA
Monday, 10/10/2022
3:20 PM
Arrived at FedEx location
FEDEX SMARTPOST KENT, WA
3:39 PM
Arrived at FedEx location
KENT, WA
Thursday, 10/13/2022
12:36 PM
Arrived at FedEx location
FEDEX SMARTPOST ANCHORAGE, AK
1:10 PM
Arrived at FedEx location
ANCHORAGE, AK
10:40 PM
Departed FedEx location
ANCHORAGE, AK
Friday, 10/14/2022
8:20 AM
At local FedEx facility
FAIRBANKS, AK
8:20 AM
At local FedEx facility
Delivery scheduled via FedEx Ground, not US Postal Service
FAIRBANKS, AK
Monday, 10/17/2022
10:57 AM
Delivery exception
Rural delivery, additional transit time required

 – About 1 Month ago.

Was supposed to get my package on Friday the 14th . They said it was the wrong address ( Lie ) . So , then they scheduled the delivery for today Monday the 17th . Now they said an attempt was made to...

Was supposed to get my package on Friday the 14th . They said it was the wrong address ( Lie ) . So , then they scheduled the delivery for today Monday the 17th . Now they said an attempt was made to deliver the package today ( Lie ) My brother in law was here waiting all day for them . I also have a Ring alarm , which showed no FedEx truck . On the 14th the FedEx driver was at my door , never rang the door bell, just turned around and got in to his truck and left . I had to pay my brother in law to wait for them (jobless) . And i have a mechanic who i blew off today , who is coming tomorrow , and i have to blow him off again . He will most likely tell me he will not come anymore . All due to FedEx not doing the one thing they are paid to do , and can not do it right . Sad Sad Sad , Never again will i buy from a company who only uses FedEx . FedEx SUCKS !!!

 – About 1 Month ago.

The FedEx Ground locally owned and operated in Fredericksburg, VA has the worst delivery drivers on earth! Countless times they have damaged my property, ignored signage, and left packages uncovered....

The FedEx Ground locally owned and operated in Fredericksburg, VA has the worst delivery drivers on earth! Countless times they have damaged my property, ignored signage, and left packages uncovered. Lazy people and poor owners and managers!

 – About 1 Month ago.

I knew it was FedEx so I got off early. Sat by an open front door with the porch light on. Checked on tracking within 2 minutes of the time they said there was no adult there to sign. Package...

I knew it was FedEx so I got off early. Sat by an open front door with the porch light on. Checked on tracking within 2 minutes of the time they said there was no adult there to sign. Package didn't need a signature, there are no children at my house, I was sitting by the front door when they said they tried. Couldn't be home for the rest of the attempts so I scheduled it for a time I could be home. That would cost me an extra $11. They took my information and confirm the delivery schedule. The next day I get a tracking notification that it's out for delivery 4 days before it should be. Again I hope I get home in time. There was a reason I scheduled it for an extra $11. Frauds and idiots.

 – About 1 Month ago.

Another f%@king lie... Was at home all day and this time even without ringing the bell, they claimed attempted delivery...

Another f%@king lie... Was at home all day and this time even without ringing the bell, they claimed attempted delivery

 – About 1 Month ago.

Brand new phone was supposed to be here today, been waiting all day just for it to never show up. Smartest damn company ever, don’t even know their own damn delivery dates....

Brand new phone was supposed to be here today, been waiting all day just for it to never show up. Smartest damn company ever, don’t even know their own damn delivery dates.

 – About 1 Month ago.

Fed Ex sucks because I get my USPS mail every day. I get my UPS deliveries all the time. Fed Ex can't find my house and has dropped off my packages 8 miles away, at someone else's house.Not on...

Fed Ex sucks because I get my USPS mail every day. I get my UPS deliveries all the time. Fed Ex can't find my house and has dropped off my packages 8 miles away, at someone else's house.Not on the same road and not with even a similar last name. I get calls from neighbors that they have a package of mine that says it was delivered to my house!!!!!
Here is the last beauty. I ordered a tripod hunting stand off eBay. I had a contract with the seller as I was the buyer. THEY hired Fed Ex to deliver to me. Tracking said I was getting it today. I am disabled and at home looking out the window. Never showed up but I get a notice it was delivered inside my garage. Not possible! Besides me being here, garage door is closed as I have a Shelby inside my garage. I call all my neighbors. None have it. I paid $288.00 for this tripod stand! I contact the seller and they say they have had nothing but problems with Fed Ex and will compensate me if this is not resolved. I make a claim with Fed Ex. I make a claim with eBay. NOTHING!!!!! I make a claim with the seller. WELL that changes everything. They then claim I am a scammer and they have PROOF it was delivered inside my garage. I they contact eBay and they say the case is closed. I then go to Paypal and they say to contact eBay. Sooooooo, I am out $288.00 and do not have a treestand. I asked Fed Ex to send the delivery driver to my address and call my home phone(which I supplied) and I guarantee he will NOT be at my house as he never has been. Fex Ex FINALLY called me back. He said he needs me to provide him with all the invoice and seller information before he could go any farther. ???????????????/ I said I have none of that. I did not hire them, the seller did. I am not asking for my money back. I want the frigging treestand I paid for. I will never use Fed Ex, nor will I buy from anyone that uses them,

 – About 1 Month ago.

FedEx is now providing "proof of delivery photos". They did not have the foresight to realize the photos prove lack of delivery. The group of monkeys at the hub in Mabelvale Arkansas must...

FedEx is now providing "proof of delivery photos". They did not have the foresight to realize the photos prove lack of delivery. The group of monkeys at the hub in Mabelvale Arkansas must be making a fortune stealing packages, considering they have not delivered thousands of dollars worth of equipment to my address that simply vanished into thin air. It has come to the point that I don't bother with FedEx customer service, I contact my bank and reverse the charges to the shipper/seller.

 – About 1 Month ago.

Fedex sucks! Damn liars! I was at home while it shows unsuccessful delivery! ...

Fedex sucks! Damn liars! I was at home while it shows unsuccessful delivery!

 – About 1 Month ago.

I had 2 packages “out for delivery” yesterday. One was to be delivered to a Walgreens near my home, the other to my front door. The package to Walgreens is still “Pending-not ready for pickup...

I had 2 packages “out for delivery” yesterday. One was to be delivered to a Walgreens near my home, the other to my front door. The package to Walgreens is still “Pending-not ready for pickup “ . The other is back on truck for delivery today. Will I see either one today??

 – About 2 months ago.

As much as I would like to blame FEDEX solely for delays, I can't. True enough, COVID precautions imbued a lasting impression of lack-luster service, but the issue runs deeper still. Just...

As much as I would like to blame FEDEX solely for delays, I can't. True enough, COVID precautions imbued a lasting impression of lack-luster service, but the issue runs deeper still. Just because a person applies for a job does not mean that the company's image is at their forefront - especially with the talent available in today's society. In short, start being more discriminative of whom you hire.

 – About 2 months ago.

FedEx delivered someone's package to my front porch on oct./ 8 /22 , I called their 800# to have them come and pick it up (didn't have my name or address on it) the person I talked to said no...

FedEx delivered someone's package to my front porch on oct./ 8 /22 , I called their 800# to have them come and pick it up (didn't have my name or address on it) the person I talked to said no problem sorry , will do , that was 7 days 7 calls ago still waiting. Someone who is waiting for electronic parts is got to be really pissed. still on my porch. JCN

 – About 2 months ago.

I have a package that says "out for delivery". I'm in Colorado and the package arrive in Illinois last night. I highly doubt it will be here by 8pm. This happens probably once a week....

I have a package that says "out for delivery". I'm in Colorado and the package arrive in Illinois last night. I highly doubt it will be here by 8pm. This happens probably once a week. During COVID I could understand but they have milked that cow dry...

 – About 2 months ago.

Since moving back to California fedex has screwed up every, single, delivery. Lost packages, late packages, wrong import emails, days waiting on packages that say they are out for delivery day after...

Since moving back to California fedex has screwed up every, single, delivery. Lost packages, late packages, wrong import emails, days waiting on packages that say they are out for delivery day after day...
I won't do business with anyone who uses them.

 – About 2 months ago.

What is wrong with this company? Last week they delivered my package to a house four blocks away. Fortunately, the sweet and very pregnant lady who got it, brought to me. Then, today, I was expecting...

What is wrong with this company? Last week they delivered my package to a house four blocks away. Fortunately, the sweet and very pregnant lady who got it, brought to me. Then, today, I was expecting another package. I was home all day with the front door open. Got an email from the FedEx morons saying they couldn't deliver it because no one was home at 12:30 in the afternoon. I was sitting in the dining room across from the front door having lunch at that time. Seems like the driver in my area is a lying deadbeat. Nice work FedEx.

 – About 2 months ago.

Everyday a new delay! October 8th, then the 11th, 12th, and now the 13th! It's now only 20 miles away but it's delayed until the 15th. Gotta live it.

The only company I hate more...

Everyday a new delay! October 8th, then the 11th, 12th, and now the 13th! It's now only 20 miles away but it's delayed until the 15th. Gotta live it.

The only company I hate more than FedEx is Comcast.

 – About 2 months ago.

FedEX is the ABSOLUTE worst! It seems to be standard procedure when getting something from Fedex that the status will show it will be delivered the day after the label was printed. That is of course...

FedEX is the ABSOLUTE worst! It seems to be standard procedure when getting something from Fedex that the status will show it will be delivered the day after the label was printed. That is of course always a lie and then the date will change to a day or two later. When it will actually show up is anyones guess. Right now I have yet another package that was shipped on October 8th that was supposed to be here on the 11th, and it's now the 13th and the package status hasn't updated in 2 days. Now it's in the famous "f it we know where it is" pending status with no delivery date listed like they have no clue where it is. I need these supplies for my business but good god I wish I could choose anyone other than Fedex even if it's more. Give me UPS or USPS any day!!!! My package is coming from only 6 hours away in 1 state over and it's taken so far 4 business days and it's still not here.

 – About 2 months ago.

Since the new CEO Raj Subramaniam has taken over, he has converted a troublesome delivery service into an outright scam operation. I will never ship with them again and cringe when a retailer ships...

Since the new CEO Raj Subramaniam has taken over, he has converted a troublesome delivery service into an outright scam operation. I will never ship with them again and cringe when a retailer ships something to me through them. Like to get yelled at by an outsourced customer service center (cough...India) and be lied to over the span of a week? For every shipment you send through them since Raj has taken over? FedEx is your perfect scam company. Funny how the very same script used against me is the same one I hear in YouTube vids from other frustrated customers. FedEx..just another Kolcutta scam operation.

 – About 2 months ago.

Absolutely hate fedex. Every single time in the past 2 years when shippers use FedEx my package gets delayed or lost. I believe it's a problem in the California area because the package comes...

Absolutely hate fedex. Every single time in the past 2 years when shippers use FedEx my package gets delayed or lost. I believe it's a problem in the California area because the package comes across country very quickly and then just gets lost in CA. They always say arriving on this day by end of day and when the end of day comes then it says no delivery date available and I don't get my package! What's usually supposed to take one week usually ends up taking four or I don't receive it at all! I am refusing to order from any company that uses FedEx as a shipper. Unbelievable they are still in business.

 – About 2 months ago.

they don't read the special delivery instructions I include each time a shipper uses Fed Ex.
Every time I try to receive something delivered by Fed Ex, there's a problem. Every time!! ...

they don't read the special delivery instructions I include each time a shipper uses Fed Ex.
Every time I try to receive something delivered by Fed Ex, there's a problem. Every time!! Their customer service is a joke

 – About 2 months ago.

Am awaiting the arrival of a package that was shipped from the Oakland/East Bay area, and was sent to the FedEx hub in Hayward California. It's been sitting there since the 6th of this month. I...

Am awaiting the arrival of a package that was shipped from the Oakland/East Bay area, and was sent to the FedEx hub in Hayward California. It's been sitting there since the 6th of this month. I stumbled upon a reddit thread from about 2 years ago witch detailed complaints about packages/sitting for weeks maybe even months, All seemingly without any sort of delivery or follow through made. Can anyone confirm?

 – About 2 months ago.

"Call your shipper." FedEx is too lazy to put boxes in designated lockers so that my shipper now has to file a claim for the missing package and cause everyone else more work and headaches. ...

"Call your shipper." FedEx is too lazy to put boxes in designated lockers so that my shipper now has to file a claim for the missing package and cause everyone else more work and headaches. FedEx truly is crap.

 – About 2 months ago.

Package has been “Out for Delivery” for two days now. Called their Customer Service line. Was told the package was at the Pick Up Location since FedEx cannot successfully deliver to my residence...

Package has been “Out for Delivery” for two days now. Called their Customer Service line. Was told the package was at the Pick Up Location since FedEx cannot successfully deliver to my residence due to whatever incompetence you wish to choose. Package was NOT at the pickup location and the customer service agent had no clue as to where my package is. How is this company still in business? Never had any issue at all with UPS, USPS, DHL, UDS, etc. Could deliver packages faster riding a horse.

 – About 2 months ago.

Once again FedEx Misdelivered my package!! This is becoming a monthly ritual! I have the number to the local Depot and that asshole is about as useful as a used Kleenex. I suspect my number came up on...

Once again FedEx Misdelivered my package!! This is becoming a monthly ritual! I have the number to the local Depot and that asshole is about as useful as a used Kleenex. I suspect my number came up on his caller ID because when I called back he wouldn't answer the phone until I picked up a different phone and dialed from that number. Then he just put the phone down and let me rant. His answer was " well if I tell him to go out and get it and they don't go get it then it'll be my problem", I said no sir it's my problem because my package will still be missing! And of course calling the FedEx worldwide number gets you nothing more than an AI operator that won't put you on the phone unless you talk to her the automated answering system. It won't put me through to an operator I have to call back several times pound the dialer with different numbers to get her to respond. And then what do they do when you do get an actusl human operator? I got rajeesh in bum f%@k India again , well will open a lost report for you he says, like that does any f%@king good Meanwhile my package is still not here!

 – About 2 months ago.

Yet another delayed deliver. They certainly don’t deliver the world on time anymore. It’s scary to think if it was an emergency and Receiving the package was a matter of importance, what then....

Yet another delayed deliver. They certainly don’t deliver the world on time anymore. It’s scary to think if it was an emergency and Receiving the package was a matter of importance, what then. Your plan delivery date is not to believed and is spotty at best. This is not the case with UPS when they deliver. Quite frustrating.

 – About 2 months ago.

In the past 4 years, I’ve not had a single on-time delivery from FedEx, I will no longer purchase from online retailers that use FedEx as their shipping service....

In the past 4 years, I’ve not had a single on-time delivery from FedEx, I will no longer purchase from online retailers that use FedEx as their shipping service.

 – About 2 months ago.

For the past ten years, I have owned a digital marketing agency, and one of the most challenging things I have ever attempted is creating a steady and predictable flow of leads from interested...

For the past ten years, I have owned a digital marketing agency, and one of the most challenging things I have ever attempted is creating a steady and predictable flow of leads from interested business owners to keep my business over 6 figures monthly. I'm sure you've shared a similar frustration.

This was a problem I was determined to solve or die trying. After 18 months of testing and spending over six figures, I feel that I have cracked the code on digital marketing leads and can now produce up to 300 leads per day from interested business owners.

We can help you get leads coming in daily from business owners who have opted into a landing page and are interested in working with an agency.

With our leads, we can scale your agency in a predictable manner and we are looking for just fifteen other agency owners to partner up with.

We are an American owned and operated company that provides white label services to more than 400 other agencies.

Email me back, and I will ensure you have all the information you need.

 – About 2 months ago.

I stayed at work until 6 pm on Tuesday because I was expecting a package. On Wednesday morning I had a gmail advising me my package was delivered at 5:13 pm on Tuesday. My desk is on the ground floor,...

I stayed at work until 6 pm on Tuesday because I was expecting a package. On Wednesday morning I had a gmail advising me my package was delivered at 5:13 pm on Tuesday. My desk is on the ground floor, next to a glass wall that overlooks our parking lot. I see everyone entering and exiting our parking lot. And I was not the only one in the office. No FedEx truck entered our parking lot after we had an Express delivery around noon. I can't ask about it online because of the level of shipment my vendor used. And when I call I can't speak to a representative I just get the automated system that tells me my package is already delivered. I'd like to know what gulley it's been thrown into because there was no attempt to deliver it to me at my office. I went to the local FedEx shipping center yesterday after work and they called a super-secret number where they talked to a real-live person, and that person put us on hold and contacted the contractor, who said they would contact the driver and and have an answer for me today. It's almost 4 pm and I haven't heard anything.

 – About 2 months ago.

ALL THE time I get something and it’s shipped by fedex IT always has delays and Never actually shows up on time-...

ALL THE time I get something and it’s shipped by fedex IT always has delays and Never actually shows up on time-

 – About 2 months ago.

Got a radiator for my car from a reputable website, but they used FedEx to ship it to me. 8 days later it arrives to me nearly broken, with important clips sticking out of the box and had been dragged...

Got a radiator for my car from a reputable website, but they used FedEx to ship it to me. 8 days later it arrives to me nearly broken, with important clips sticking out of the box and had been dragged because of the worn plastic. Had to JB weld some of that shit, hopefully it works.

 – About 2 months ago.

Fedex is pathetic. Got a notice that a signature was needed, a form was left with a note that if I signed it, they would leave the package the next day. Signed it and put it where they left it. Come...

Fedex is pathetic. Got a notice that a signature was needed, a form was left with a note that if I signed it, they would leave the package the next day. Signed it and put it where they left it. Come home next day, delivery #2, no package, another note. Must be signed for in person. This was Friday. I call the center in Tyler TX, am told it will be delivered Monday Oct 3. I ask, are you sure it won't be until Monday. I'm assured not until Monday. Come home Sunday night, note on my porch it was attempted to deliver on Saturday no one home to sign. "Final delivery attempt" of course customer service is terrible, somewhere in India I'm assuming. Am told it won't be delivered, because they screwed up, but they won't accept responsibility. They need to be put out of business

 – About 2 months ago.

I have ADHD, and I have to schedule when I'm going to go outside to be productive.i canceled a productive day because FedEx proudly told me my valuable package would be here a day early. I...

I have ADHD, and I have to schedule when I'm going to go outside to be productive.i canceled a productive day because FedEx proudly told me my valuable package would be here a day early. I don't have a car, so picking up my package at their place is extremely inconvenient too. They never came, I wasted an entire day for nothing.

 – About 2 months ago.

They want people to arrange shipments on their website, but the damn thing won't schedule the pickup. it directs you to customer service - which is a chat bot. Absolutely useless. After a...

They want people to arrange shipments on their website, but the damn thing won't schedule the pickup. it directs you to customer service - which is a chat bot. Absolutely useless. After a couple of questions, you are directed to a live person. Then they tell you to call their technical service department (I think that's what it's called) which has a different number than 1800 Go Fedex.because they can't help you - after asking for your tracking number. They don't know their ass from their elbow, either, so it's over to customer service (1800 Go Fedex). Even then, it's a crapshoot whether you get someone who knows what to do. Recently, I had to speak to TWO different people before I could get this sorted out. I have better things to do at work than deal with this nonsense! This not the first time this has happened either.

 – About 2 months ago.

Over the course of the last year FedEx has lost no one not two but three packages destined for my easily accessible apt. One of the few I actually recieved was actually shipped overseas first. They...

Over the course of the last year FedEx has lost no one not two but three packages destined for my easily accessible apt. One of the few I actually recieved was actually shipped overseas first. They are an incredibly awful company.

 – About 2 months ago.

Chewy needs to ditch FedEx. I don’t care what the trickle down costs are. Our local driver is a complete jerk every time I interact with him. I even met him at the truck yesterday to get my dog food...

Chewy needs to ditch FedEx. I don’t care what the trickle down costs are. Our local driver is a complete jerk every time I interact with him. I even met him at the truck yesterday to get my dog food from him. He proceeds to call me “a genius” sarcastically and his ride along repeated it like a parrot. This same driver basically throws the canned dog food on my front doorstep and cracks cans and all sorts of issues. Chewy…PLEASE break up with FedEx.

 – About 2 months ago. <