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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,116 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 6 hours ago.

Fedex Kernersville NC center received my package on December 4th. It is now December 13th and I have not received my package. They will doubtless blame the snow which did not fall until December 9th...

Fedex Kernersville NC center received my package on December 4th. It is now December 13th and I have not received my package. They will doubtless blame the snow which did not fall until December 9th (my Honda Civic has made it up and down my drive since the 10th). Fedex service is the pits. Vendors beware, I'm asking for a refund tomorrow. David W. Aldridge, 1844 Silver Hill Rd, Lexington NC 27292

 – About 7 hours ago.

So Fedex home delivery is a three day delivery. A package leaves Virginia, goes to NJ, to be delivered in Queens, NY, leaves NJ the day it is to delivered and travels to NC. Now it will be a week on a...

So Fedex home delivery is a three day delivery. A package leaves Virginia, goes to NJ, to be delivered in Queens, NY, leaves NJ the day it is to delivered and travels to NC. Now it will be a week on a three day delivery, if it ever shows up. I figure the fedex guy needed for Christmas. They have now added two more days for delivery. How can you make any money hauling packages all over the country and adding 800 to 1000 miles.

I prefer not to deal with them at all.

 – About 11 hours ago.

The package signed by ILLEGIBLE two days later is now waiting for pickup at a remote depot. 3.5 total hours of travelling by bus and train and then standing outside in the wind and cold for an hour,...

The package signed by ILLEGIBLE two days later is now waiting for pickup at a remote depot. 3.5 total hours of travelling by bus and train and then standing outside in the wind and cold for an hour, with no such thing as a waiting room or even a shelter. Then they couldn't find the item. The dude kept walking from the gate to the warehouse and even took the time to service people who arrived long after me. So three and a half days were wasted, filming it all, nobody buzzed security door, pressed the flat buzzer or knocked.

 – About 13 hours ago.

REALLY? Tracking marks package as address not valid? From what I can see the truck never even came to our town today, and the driver just didn't feel like driving here. At the time they marked...

REALLY? Tracking marks package as address not valid? From what I can see the truck never even came to our town today, and the driver just didn't feel like driving here. At the time they marked the package as bad address, I was looking out the door of the business it was to be delivered to, NO TRUCK! I checked with the shipper . . . the package has the correct address. Likely they were no where near here.

If this was just an isolated incident there would be no reason to vent. But they can't seem to keep the same drivers from week to week. I wish there was some way to get it into the minds of those making shipping decisions that even a mule would provide better service.

Our company stopped shipping with them years ago. Never on time. Never reliable. Always full of excuses why thay can't fulfill their end of the job. And don't even TRY to complain!

 – About 16 hours ago.

What can I say that hasn't been said before? Worst company on the planet. Full stop. They should shut down....

What can I say that hasn't been said before? Worst company on the planet. Full stop. They should shut down.

 – About 1 Day ago.

Waited all day to receive an oversized package that was scheduled for delivery today. Well sure enough around 4PM the estimated delivery date changed to PENDING and that was it. I had to call customer...

Waited all day to receive an oversized package that was scheduled for delivery today. Well sure enough around 4PM the estimated delivery date changed to PENDING and that was it. I had to call customer service to find out that they just couldn't get to it today (???) and would be coming tomorrow "sometime in the morning".

Gooo f%@k yourself FedEx, you're a shit shipping company and I can't being to imagine why sellers use your services.

 – About 2 days ago.

once again fedex just marks my package as no one was home. yet there was a person sitting by, 5 feet from the door. It seems more and more walk up to the door and walk away. when i call to get my...

once again fedex just marks my package as no one was home. yet there was a person sitting by, 5 feet from the door. It seems more and more walk up to the door and walk away. when i call to get my package held they will, but at a location 1 hr away.

 – About 2 days ago.

FedEx tracking indicated they received my package on November 27th in Scarborough Ontario, 20 minutes from my house. According to the FedEx website, the package then accumulated many frequent flyer...

FedEx tracking indicated they received my package on November 27th in Scarborough Ontario, 20 minutes from my house. According to the FedEx website, the package then accumulated many frequent flyer miles being driven all over Southern Ontario, including a visit to Concord (one hour from my house) and a couple more times to Scarborough before finally arriving yesterday TWO WEEKS after they received it. Even the striking Canada Post workers are doing a much better job than these guys.

 – About 2 days ago.

Waited in two full days but had the sense to record the door video with no hits. Exceptions say no answer, no door buzz, no door tag, delivery after the weekend and again tomorrow. A few hours later...

Waited in two full days but had the sense to record the door video with no hits. Exceptions say no answer, no door buzz, no door tag, delivery after the weekend and again tomorrow. A few hours later they say it was delivered signed by ILLEGIBLE. Left at Reception but no such place. I thought nobody could be as incompetent as those guys in the ugly brown shorts.

 – About 2 days ago.

They lose packages you shipped to your customer causing you to refund the buyer out of your pocket creating a LOSS for you and your business. No update on tracking and no way to find out why until...

They lose packages you shipped to your customer causing you to refund the buyer out of your pocket creating a LOSS for you and your business. No update on tracking and no way to find out why until your customer complains about not receivin the item. You try to get help and you get into a circular loop - the BLACK HOLE of FedEx. Go to the website and use the CLAIM Page - fill it all out and click Submit and then get "Error 2002" over and over and over again. FedEx does TRULY SUCK!

 – About 3 days ago.

Ug, requested packages to be held at Fedex location a block from my house. Was on truck to be delivered Friday; now says delivery is "pending", with no update for the last 3 days. Had it...

Ug, requested packages to be held at Fedex location a block from my house. Was on truck to be delivered Friday; now says delivery is "pending", with no update for the last 3 days. Had it delivered to the Fedex location so it wouldn't get lost along the way! Seriously people!

 – About 3 days ago.

Waited in all day for a parcel. Checked my tracking at 15:05 and it claimed that they attempted delivery at 14:48 and they had left a card. My buzzer had not been rung and there was no card in the...

Waited in all day for a parcel. Checked my tracking at 15:05 and it claimed that they attempted delivery at 14:48 and they had left a card. My buzzer had not been rung and there was no card in the post box. I called them to ask them to get their driver to come back and they told me they couldn't get hold of him but in the next breath said that he was too far away to come back now but would reattempt tomorrow. How can he reattempt when he didn't even attempt it in the first place. Absolute cockwombles!

 – About 4 days ago.

Ordered a 330 dollar item off of Amazon. Waited at my front window all day. At 1:20 PM I saw that it was marked delivered at 12:16 PM. The was no sign of a FedEx truck. I was watching and waiting. It...

Ordered a 330 dollar item off of Amazon. Waited at my front window all day. At 1:20 PM I saw that it was marked delivered at 12:16 PM. The was no sign of a FedEx truck. I was watching and waiting. It never came. Not the first time this has happened. It ONLY happens when FedEx and only seems to be on the rare occasion I spent a lot of money on something. The absolute worst delivery service. They have ONE job: Deliver. And in my experience their success rate is disturbingly low.

 – About 5 days ago.

They tried to deliver a package that required a signature, and left a door tag that they missed us. We signed the door tag so they'll deliver it the next day instead they put the new door tag next...

They tried to deliver a package that required a signature, and left a door tag that they missed us. We signed the door tag so they'll deliver it the next day instead they put the new door tag next to the one we signed and returned the package to sender...

 – About 5 days ago.

FedEx is a terrible company, I have cameras like most people might not and all those times they said they tried to deliver is total BS they never show up and they use that as an excuse. No one ever...

FedEx is a terrible company, I have cameras like most people might not and all those times they said they tried to deliver is total BS they never show up and they use that as an excuse. No one ever tried to deliver they just can't deliver packages on time let alone track them properly. Their application hasn't worked in a year and has a rating similar to CNN which is pretty horrible. UPS's worst day is FedEx's best day. The only thing that they have amazed me In is the fact that they're still in business, probably only because the movie Castaway the best I can figure cuz every other facet of this company is a horrendous experience.

 – About 5 days ago.

Got told my address was wrong, because my name wasn't on the buzzer. I order regularly from Amazon and they manage to find the address by going to the door number NO PROBLEM every SINGLE TIME. Now...

Got told my address was wrong, because my name wasn't on the buzzer. I order regularly from Amazon and they manage to find the address by going to the door number NO PROBLEM every SINGLE TIME. Now I have to drive 30min to go pick it up from the depot because the Fedex delivery person can't seem to read door numbers. Please Amazon, don't outsource delivery to Fedex, those guys can't seem to do their job!!!!

 – About 5 days ago.

I had a 1200$ package with require signature on delivery but fedex left it at my door with "Couldnt reach resident" and it got stolen. Customer service says "not our fault"...

I had a 1200$ package with require signature on delivery but fedex left it at my door with "Couldnt reach resident" and it got stolen. Customer service says "not our fault"

 – About 5 days ago.

Got first package delivered and it was stolen . Never rang bell to let us know it was delivered. Don't know if it was left in the front back side etc. Waiting on replacement that said it would...

Got first package delivered and it was stolen . Never rang bell to let us know it was delivered. Don't know if it was left in the front back side etc. Waiting on replacement that said it would arrive today dec7th end of day. So I stayed home looking out window all day NEVER SHOWED UP. Big waste of a fn day . I'm in Boston and it shows package is in Chicago now. Why send email saying it will be here today at end of day but now shows its in Chicago. Im pissed

 – About 5 days ago.

The last three packages I was supposed to get were late by a day. The whole day they showed it would be delivered on time. But the tracking history showed the package wasn't moving. I stayed home...

The last three packages I was supposed to get were late by a day. The whole day they showed it would be delivered on time. But the tracking history showed the package wasn't moving. I stayed home to get the package. What a waste of time. They used to sell reliability. Now they are just horrible.

 – About 5 days ago.

I hate FexEx. I bought an expensive synthesizer and it left California and was supposed to be delivered yesterday. It wasn’t moving from a location for two days and then on the day yesterday they...

I hate FexEx. I bought an expensive synthesizer and it left California and was supposed to be delivered yesterday. It wasn’t moving from a location for two days and then on the day yesterday they said their were “weather delays”. I live in the next state over and there isn’t any bad weather around. Now they keep saying that it’s on a truck and going to be delivered over night to my facility but they have told me this twice now. I am worried that I have an expensive piece of equipment that is just sitting in the cold in someone’s truck.

 – About 5 days ago.

Package delayed twice, 1st time I waited for it for 2 straight hours and it was probably delivered next door because i saw a truck coming back after it delivered something now I have to wait 3 weeks...

Package delayed twice, 1st time I waited for it for 2 straight hours and it was probably delivered next door because i saw a truck coming back after it delivered something now I have to wait 3 weeks for my computer.

 – About 5 days ago.

FFS, my package has been delayed twice now, I know others have had it worse but just venting nevertheless. Bought a Pixel 3XL from Google. Originally scheduled for delivery yesterday, so I came home...

FFS, my package has been delayed twice now, I know others have had it worse but just venting nevertheless. Bought a Pixel 3XL from Google. Originally scheduled for delivery yesterday, so I came home early from work, then at 9PM it becomes pending and gets rescheduled to today. Ok, shit happens. So today comes, it's actually on a truck for delivery at 4:40AM! Hopeful, I'm home early again from work, and guess what! It became pending again!!! I guess it's now going to be rescheduled to Monday. Good freaking grief...

 – About 5 days ago.

Suppose to get a package delivered December 5 then it got change to the 6th and now it got changed to pending schedule delivery ! I will stop online shopping at places if I know they are gonna use...

Suppose to get a package delivered December 5 then it got change to the 6th and now it got changed to pending schedule delivery ! I will stop online shopping at places if I know they are gonna use fedex !!! FedEx lets me down every time !

 – About 6 days ago.

Ordered something from Ebay on November 26. Original shipping date was scheduled for December 5, then it got changed to December 7, then December 8, now DECEMBER 11. I have to wait almost 3 weeks for...

Ordered something from Ebay on November 26. Original shipping date was scheduled for December 5, then it got changed to December 7, then December 8, now DECEMBER 11. I have to wait almost 3 weeks for a package that was sent domestically? Called FedEx customer service and got a foreigner or Mexican-American (sounded Mexcian) who could barely speak English and I had to ask her if she understood my question after 3 times of trying to clarify her lame excuse for why it was late. She said they guy's truck wasn't full enough so FedEx forced him to drive to more cities until his truck was full, hence the multiple delays for my order. DISGUSTING!

 – About 6 days ago.

FedEx sucks. Needed tools for a job on Thursday. Paid for shipping to arrive on Tuesday. Driver didnt want to wait around for leasing office to tell him how to use the package drop system, apparently...

FedEx sucks. Needed tools for a job on Thursday. Paid for shipping to arrive on Tuesday. Driver didnt want to wait around for leasing office to tell him how to use the package drop system, apparently he wanted to just drop that shit and leave several hundred dollars worth of tools on a doorstep in an appartment complex. Fortunately this selfish dick (language used by leasing office staff to describe him) cant figure out how the building numbers work, and hasn't been able to do that. So here it is Friday, and the customer service agent can't seem to get the shipping center manager on the phone, they don't know where my package is, and I wasn't able to do the job. Thanks FedEx!

 – About 6 days ago.

Yeah they really suck in Raleigh-Durham. I have a shipment that should have been delivered 12-1. When I track it everyday it says the same thing "no delivery attempt made. Delivery rescheduled for...

Yeah they really suck in Raleigh-Durham. I have a shipment that should have been delivered 12-1. When I track it everyday it says the same thing "no delivery attempt made. Delivery rescheduled for the next business day". Their reps. lie like hell when you get them on the phone. I only live 15 miles from the damn terminal.

 – About 6 days ago.

I bought my Girlfriend's Christmas present online and had the package sent to a FedEx hold location. FedEx left all their packages in plain view inside and someone broke into the store and stole...

I bought my Girlfriend's Christmas present online and had the package sent to a FedEx hold location. FedEx left all their packages in plain view inside and someone broke into the store and stole my package! Cool! Glad to know all my shit is safe at you hold locations you dumbf%@ks!

 – About 6 days ago.

Package came from Carol Stream IL to Indianapolis IN. It made it on a truck on a Saturday when we weren't home. The driver never attempted delivery again b/c his wife needed a new Google Pixel 3....

Package came from Carol Stream IL to Indianapolis IN. It made it on a truck on a Saturday when we weren't home. The driver never attempted delivery again b/c his wife needed a new Google Pixel 3. Now I'm having to file a lost claim w Google b/c they stole it.

 – About 6 days ago.

2 day expedited delivery, paid, that was three days ago. Now they are pushing delivery out past six days, because of weather. I live close to shippers area, and work close to Fed ex terminal where the...

2 day expedited delivery, paid, that was three days ago. Now they are pushing delivery out past six days, because of weather. I live close to shippers area, and work close to Fed ex terminal where the item would be loaded for residential delivery. There has been zero weather problems in either area. Customer service is worthless. And, apparently,I cannot pick item up at their terminal. I'm thinking it's lost, or stolen. Still waiting since Tuesday. It's now Friday.

 – About 6 days ago.

Agreed FedEx is not worth using. If you can't depend on what they say, why use them? You can't believe what they say....

Agreed FedEx is not worth using. If you can't depend on what they say, why use them? You can't believe what they say.

 – About 6 days ago.

Why did my last post say I was from New Mexico? Definitely live in Indiana, and WI is way over 91 miles away from New Mexico . Is fedex running this site?😂...

Why did my last post say I was from New Mexico? Definitely live in Indiana, and WI is way over 91 miles away from New Mexico . Is fedex running this site?😂

 – About 6 days ago.

Said they couldn't deliver because no one was home. Video surveillance shows they never even came by....

Said they couldn't deliver because no one was home. Video surveillance shows they never even came by.

 – About 6 days ago.

My package is shipping from the UK, it arrived in Niles, IL yesterday evening and left shortly after. Instead of sending it closer to my address, it left the facility to a FedEx in New Berlin, WI...91...

My package is shipping from the UK, it arrived in Niles, IL yesterday evening and left shortly after. Instead of sending it closer to my address, it left the facility to a FedEx in New Berlin, WI...91 miles further away from me! (Smacks head against the wall repeatedly) It is “supposed” to be delivered by Thursday of next week but they always transfer to an effing post office which takes almost another week to get to me... this isn’t the first time it’s happened to me either. Get your shit together Fedex! 🖕

 – About 6 days ago.

Went into a Fedex store and the drone behind the counter shook an already sealed box and decided the contents were not packed tightly enough so he would have to unseal the box and add packing material...

Went into a Fedex store and the drone behind the counter shook an already sealed box and decided the contents were not packed tightly enough so he would have to unseal the box and add packing material for and additional $4 charge. The contents of the package were NOT breakable, NOT heavy, NOT shifting around, and NOT inadequately packed. The Fedex store just wanted more $$. I refused, and UPS took the same shipment, without modification to the packing, and delivered it without incident, FOR LESS $$!!!! Fedex is circling the drain. Almost ANY other shipper is a better option these days. Wishing companies would ditch their contracts for RMA shipping and just finally let Fedex wither and vanish.

 – About 6 days ago.

Just an update on my PC parts that I ordered from Newegg. Shipment was originally scheduled to arrive on 11/6/2018. My parts arrived 60 miles from house on 12/6 and sat there all day. Then I got the...

Just an update on my PC parts that I ordered from Newegg. Shipment was originally scheduled to arrive on 11/6/2018. My parts arrived 60 miles from house on 12/6 and sat there all day. Then I got the dreaded "Pending" notice later that evening. This morning I got a text notify me I won't get my package until 12/8/2018. Its now at another location 30 miles closer to me. So it will have taken FedEx 2 days to drive 60 miles to my house. But yet, my package went from New Jersey to New Mexico in 4 days. Go figure!

I will do my best to avoid giving FedEx any future business even if it means paying a little extra. Never experienced such asinine shipping before until now with FedEx. In fact, I am going to call them DreadEx from now.

 – About 6 days ago.

Ordered an item on 11/30/18, estimated delivery date of 12/6/18 (yesterday). The package made it to the Chicago area by 12/1/18, and has been sitting/moving around that area since. Who knows when...

Ordered an item on 11/30/18, estimated delivery date of 12/6/18 (yesterday). The package made it to the Chicago area by 12/1/18, and has been sitting/moving around that area since. Who knows when I'll get my package. Also, the delivery driver that frequently delivers to my neighborhood is a shit. The last package I got, I watched him through my living room window, drop the package from about 3-4 ft. up. He's also just tried to give me a slip saying the package couldn't be delivered because no one was home, while I was home, watching through the window. Real piece of shit, and a garbage company.

 – About 6 days ago.

HAVE AIRCRAFT DOWN WAITING FOR PARTS. FEDEX CAN'T DELIVER OVERNIGHT ON A ROUTINE BASIS. NOW 3 AIRCRAFT GROUNDED OVER THE WEEKEND. HUGE LOSS OF REVENUE. THEY WILL MAKE UP SOME EXCUSE WHY IT'S...

HAVE AIRCRAFT DOWN WAITING FOR PARTS. FEDEX CAN'T DELIVER OVERNIGHT ON A ROUTINE BASIS. NOW 3 AIRCRAFT GROUNDED OVER THE WEEKEND. HUGE LOSS OF REVENUE. THEY WILL MAKE UP SOME EXCUSE WHY IT'S NOT THEIR FAULT AND I HAVE TO PAY FOR 1 DAY SERVICE THAT TAKES 4 DAYS TO GET HERE.

 – About 1 Week ago.

Ordered product from Newegg on 11/29/2018. Delivery was scheduled for 12/6/2018. Item sat around all day in PA for day on the 30th. Finally shipped out late evening on the 30th. Finally arrived at...

Ordered product from Newegg on 11/29/2018. Delivery was scheduled for 12/6/2018. Item sat around all day in PA for day on the 30th. Finally shipped out late evening on the 30th. Finally arrived at FedEx location at 2:34pm local 2 hour driving distance from house. 9pm still no delivery and status changed to "pending" and no scheduled delivery date. Good job FedEx asshats! Now I know why this site was created. Never ever had a delivery late with UPS or USPS.

My guess is FedEx probably offers very low bottom bids to companies to get their shipping business. Then customers of these companies like me get screwed over by FedEx because we have no choice if FedEx is the only option. FedEx knows its going to get paid no matter what.

 – About 1 Week ago.

The delivery guy smelled like a steamy pile of hot doodoo....

The delivery guy smelled like a steamy pile of hot doodoo.

 – About 1 Week ago.

I’ve never had a good experience with Fedex for most of the similar reasons mentioned throughout this thread. I always make it a point ask a company which shipped service is used before I place an...

I’ve never had a good experience with Fedex for most of the similar reasons mentioned throughout this thread. I always make it a point ask a company which shipped service is used before I place an order. Whenever Fedex is mentioned, I look elsewhere. I won’t buy anything from any company that uses fedex. I’ve had one too many miserable experiences with this shitty package delivering provider.

 – About 1 Week ago.

THEIR STUPID TRACKING SYSTEM IS USELESS. It updates once a day until after all deliveries have been made so you can't know if your package has already been delivered, or if delivery has been...

THEIR STUPID TRACKING SYSTEM IS USELESS. It updates once a day until after all deliveries have been made so you can't know if your package has already been delivered, or if delivery has been attempted or not. You just have to wait all 12 hours at home if you want to have any chance at getting it. Garbage. DHL is far superior in every way.

 – About 1 Week ago.

Been waiting for weeks to have my package sent to me. Finally gets sent Friday, expected Delivery on the Dec. 5th. Cool. Its the 5th. Says its in Texas. I'm in Missouri. Now says scheduled...

Been waiting for weeks to have my package sent to me. Finally gets sent Friday, expected Delivery on the Dec. 5th. Cool. Its the 5th. Says its in Texas. I'm in Missouri. Now says scheduled delivery date is pending. Call customer service.
Ask where it is. "In Texas" but its suppose to be delivered today? "No it was always suppose to be delivered on Thursday" no it wasn't. f%@k you Fedex

 – About 1 Week ago.

What? I have to PAY to have them deliver at a specific day? What? The driver will not come back to deliver the package even though he's on the NEXT STREET over? What? Signature required in person,...

What? I have to PAY to have them deliver at a specific day? What? The driver will not come back to deliver the package even though he's on the NEXT STREET over? What? Signature required in person, so I'll try to deliver smack in the middle of the day when most people are at work. And, no, I will not accommodate you in any way...unless you pay of course! No wonder I usually use UPS!

 – About 1 Week ago.

4 days from Minnesota to Rensselaer New York not bad BUT 15 days later still not delivered the last 30 miles !!! really 15 days I could have walked to Rensselaer and back in 15 days FedEx sucks ! ...

4 days from Minnesota to Rensselaer New York not bad BUT 15 days later still not delivered the last 30 miles !!! really 15 days I could have walked to Rensselaer and back in 15 days FedEx sucks !

 – About 1 Week ago.

f%@k Fedex. Four (4) boxes have sat in trailer at the local facility since Friday night. Today is Wednesday and they still haven't even been unloaded. In addition, I was guaranteed that they...

f%@k Fedex. Four (4) boxes have sat in trailer at the local facility since Friday night. Today is Wednesday and they still haven't even been unloaded. In addition, I was guaranteed that they were on yesterdays truck and delivered by 4pm to my house. When they didn't show up, I called them again, the rep I got at that time told me "I have no clue why they told you that, they aren't on the truck". I asked if I could drive to the facility to get them myself as I had no faith in them. He said "YES, between 4pm and 6pm today you can get them from the facility". So I drove towards the facility. Got 75% of the way there which was a 45 minute drive and called fed ex again to find out exactly where I go. The gal I got on the phone told me to stop the car and turn around because the boxes were still on a trailer and hadn't been unloaded. I couldn't get them.

Just got off the phone with them again today. Boxes are still on the trailer. 6 days now including today they have been sitting there in their parking lot while the assholes won't unload the trailer.

 – About 1 Week ago.

Original delivery scheduled on 11/29. Then auto-delayed to 2/3. Then delayed to 2/4. Whoops on 2/4 the package arrived at the FedEx sorting facility 1 hour late. So delayed again to 2/5. #Normal4FedEx...

Original delivery scheduled on 11/29. Then auto-delayed to 2/3. Then delayed to 2/4. Whoops on 2/4 the package arrived at the FedEx sorting facility 1 hour late. So delayed again to 2/5. #Normal4FedEx

 – About 1 Week ago.

Out for delivery on Wednesday. Returned the shipment to the terminal that night, no notification, no attempt to deliver. Out for delivery on Thursday, shows loaded on the truck. That's all. Says...

Out for delivery on Wednesday. Returned the shipment to the terminal that night, no notification, no attempt to deliver. Out for delivery on Thursday, shows loaded on the truck. That's all. Says pending delivery and has for a week now. Still tracks as being on the truck. It's a 25 pound box. You would know if it were on your truck. They delivered a different package today, a week later, but not the package in question. Filed a claim with the shipper who is re-sending, so now I wait 8 more days for the clowns to steal that one too?. I cannot express my dislike for this company. Packages from Bulgaria and China get here faster, and even USPS is stellar by comparison. No more FedEx for me!

 – About 1 Week ago.

Live in an apartment complex. I"m expecting a large rug. They left a notice on my front door for me to sign giving them permission to leave it the next day. The next day there's a notice on...

Live in an apartment complex. I"m expecting a large rug. They left a notice on my front door for me to sign giving them permission to leave it the next day. The next day there's a notice on the outer door of the building. I went online to see if I could provide the door code to get in but had create a FedEx Manager account. But to add special delivery instructions they have to verify your address by sending you a code through snail mail in 3-5 days! I need the package now! I talked to a representative. She says the drivers aren't allowed to receive door codes. WTF?! So a customer can't even assist a driver in making a delivery? So today I left a big note on the front door of the building with my phone number saying to call for instructions. I came home to another f@#$g notice on the door. No one even called. I'm ready to return the rug.

 – About 1 Week ago.

My experience is like many on here. Ground package sent from Bloomington, CA on 11/24/18 to Amboy, CA on 11/26/18, Alva, OK on 11/27/18, LaGrange, IL on 11/28/18 then bouncing between Willow Springs...

My experience is like many on here. Ground package sent from Bloomington, CA on 11/24/18 to Amboy, CA on 11/26/18, Alva, OK on 11/27/18, LaGrange, IL on 11/28/18 then bouncing between Willow Springs and LaGrange, IL. ever since. 12/4/18 this writing. Online tracking says it is in LaGrange, IL. I requested a trace and that is in progress. We'll see what happens. It's lost in LaGrange is my bet!

 – About 1 Week ago.

6 days since package shipped. Paid for 2 day delivery.
Customer Service is the worst I have ever had to deal with.
I could have walked the package here by now.
FED EX SUCKS!!!!!!!!!...

6 days since package shipped. Paid for 2 day delivery.
Customer Service is the worst I have ever had to deal with.
I could have walked the package here by now.
FED EX SUCKS!!!!!!!!!

 – About 1 Week ago.

My package has spent the last five days in Melrose Park, Illinois, and the was moved to Berkeley, Illinois which is 2 minutes away from Melrose Park. It took it 3 days to get out of California, a day...

My package has spent the last five days in Melrose Park, Illinois, and the was moved to Berkeley, Illinois which is 2 minutes away from Melrose Park. It took it 3 days to get out of California, a day in NV, WY, NE and now IL? What is going on here, its probably going to take it about two more weeks to get the Pennsylvania..... Really puling a fast one on us aren't yah guys. (Mind you, it had a delivery scheduled for 12/1/2018 and its currently listed as pending)

 – About 1 Week ago.

"The Word on Time"?? You jackasses can't get to the same continent, state or even city on time. Go to hell f%@ktards! ...

"The Word on Time"?? You jackasses can't get to the same continent, state or even city on time. Go to hell f%@ktards!

 – About 1 Week ago.

got several texts regarding the status. got one that it was delivered....odd because i was outside my front yard talking for my neighbor when they 'delivered' it. call the number, explained...

got several texts regarding the status. got one that it was delivered....odd because i was outside my front yard talking for my neighbor when they 'delivered' it. call the number, explained the situation. was told a person from fed ex will call by 1730. time came and went. the next day my neighbor came over with my package.the neighbors have their number of the house in block letters 8x10 each. the package was left directly under that. even though that is not the delivery address. called them again, they 'escalated it' whatever that means. the escalation person said i would receive a call that day. surprise nothing. not even an update of they they were doing to find this. when i informed me that i had the package they delivered to the wrong address they said it was the local fedrx operators fault not theirs. asked them at what point did fed ex become jacks trucks and delivery which were not responsible for the delivery, they had no answer but did admit that the local fed ex is responsible for the 'core values of the company. just more corporate bull shi-. i no longer do business that sends via this carrier. seems doing what they are hired to is too much for them.

 – About 1 Week ago.

LORENZO O. Is a piece of shit dirty sweat stain on an office cubical chair that smells like his BF was eating ass from the other loser sitting next to him. f%@k YOU FEDEX!!!! This venting is not...

LORENZO O. Is a piece of shit dirty sweat stain on an office cubical chair that smells like his BF was eating ass from the other loser sitting next to him. f%@k YOU FEDEX!!!! This venting is not enough. Lorenzo O... if you read this I want to punch your pompous ass in the face. I know you must be doing chat and telephone work for the sole purpose of hiding your ugly ass face. You are such a loser and ended a chat (AKA YOUR JOB) because you couldn't answer any questions about your JOB! MORON!

 – About 1 Week ago.

I've been waiting for a package to be delivered from 2 states away for over a month and a half now. Had to have the original sender send out a replacement and who the f%@k knows how long...

I've been waiting for a package to be delivered from 2 states away for over a month and a half now. Had to have the original sender send out a replacement and who the f%@k knows how long that's going to take.

 – About 1 Week ago.

I had my package specifically requested to be delivered to the Richmond location and they even confirmed it was there over the phone. I went there the next business day, it wasn't there.

I had my package specifically requested to be delivered to the Richmond location and they even confirmed it was there over the phone. I went there the next business day, it wasn't there.

Went home on my computer, and found out it was in Delta instead? How could they f%@k that up?

Bunch of incompetent c*nts with IQ equivalent to a sack of potatoes. Shit on a dick, I hope my package isn't damaged, either.

 – About 1 Week ago.

If there was ever a zombie apocalypse, the majority of FedEx employees would survive because they are devoid of the grey matter that the living dead thrive on.

Apparently my shipment...

If there was ever a zombie apocalypse, the majority of FedEx employees would survive because they are devoid of the grey matter that the living dead thrive on.

Apparently my shipment deemed for New York City is on joyride around New Jersey in a truck that is unable to be located. The series of morons I've encountered over the phone to track said package is laughable. I've been told three times that FedEx ground doesn't deliver on Mondays and the same amount of idiots has told me they DO. My 'case manager' was SUPPOSED to call me 'first thing this morning' to review my case with me. It's 1:45pm and NO call. Are you surprised? I'm not.

And to think I chose FedEx OVER the United States Postal Service because I thought they would provide better, quicker, more accurate service! The irony almost makes me laugh out loud.

 – About 1 Week ago.

FedEx is complete trash. I seriously hate these guys. They give you a posted delivery day of Saturday. Sits at the FedEx location 20 minutes from my house over the WHOLE weekend because then they say...

FedEx is complete trash. I seriously hate these guys. They give you a posted delivery day of Saturday. Sits at the FedEx location 20 minutes from my house over the WHOLE weekend because then they say it isn't set up to be delivered on Saturday cause they didn't pay for that option.

Uhm seriously? Why in the f%@k would you post the date for Saturday if that option wasn't paid for. 3 iPhone Xrs that I had to wait on for my family cause they suck donkey dick. Then to top that off, delivery time today says 8 AM to 8 PM. Wow what a f%@king window you pieces of shit.

 – About 1 Week ago.

Asked my wife about Fed-Ex reporting that no one was home to accept delivery. She said, "there was an unmarked black van in the driveway - the guy just blew his horn. I wasn't going out to see...

Asked my wife about Fed-Ex reporting that no one was home to accept delivery. She said, "there was an unmarked black van in the driveway - the guy just blew his horn. I wasn't going out to see what the idiot wanted". Are Fex-Ex drivers even know how to use a doorbell?

 – About 1 Week ago.

f%@kers lie and lost my package...

f%@kers lie and lost my package

 – About 1 Week ago.

they are worse than ups they lie like hell do not use them...

they are worse than ups they lie like hell do not use them

 – About 1 Week ago.

Gotta love when something is supposed to be delivered on a thursday and gets delayed for what appears to be no reason for a full f%@king week. I checked my tracking and it says its on a truck for...

Gotta love when something is supposed to be delivered on a thursday and gets delayed for what appears to be no reason for a full f%@king week. I checked my tracking and it says its on a truck for delivery. So I waited all f%@king day for the package to come and it didnt. When i called to complain the man on the phone explains that the guy for my route doesnt work on wednesdays??!?!?! Ill literally eat glass before i ever order a package through fedex again.

 – About 1 Week ago.

My package literately sat in San Fransisco unmoved for two days. THEN THEY SHIPPED IT TO ARIZONA, TEXAS, MISSISSIPPI, AND LET IT SIT IN AUSTELL GEORGIA FOR TWO DAYS! The even crazier part is that they...

My package literately sat in San Fransisco unmoved for two days. THEN THEY SHIPPED IT TO ARIZONA, TEXAS, MISSISSIPPI, AND LET IT SIT IN AUSTELL GEORGIA FOR TWO DAYS! The even crazier part is that they moved it from Austell, which is 48 minutes from my house, to Ellenwood Georgia! That is 1 hour 38 minutes away!

 – About 1 Week ago.

FedEx is like that guy everyone knows but f%@king hates, I ordered a package on November 26th. It was suppose to be delivered from Kentucky to Iowa. This package went from Lexington, KY to...

FedEx is like that guy everyone knows but f%@king hates, I ordered a package on November 26th. It was suppose to be delivered from Kentucky to Iowa. This package went from Lexington, KY to independence, KY to Chicago,IL to Burbank, IL Then down to NASHVILLE,TN, then to Mt.Vernon, IL, then back to Chicago! Now saying won’t be delivered till Tuesday. Seriously how is any of this productive at all.

 – About 2 weeks ago.

I've never had a good experience with FedEx. Whether it be the delay that happens nearly every order, or ridiculous shipping costs, this company is so trash I never want to deal with them again. ...

I've never had a good experience with FedEx. Whether it be the delay that happens nearly every order, or ridiculous shipping costs, this company is so trash I never want to deal with them again.

 – About 2 weeks ago.

Idiot FedEx driver left my package from Best Buy on top of the keypad for my community gate in pouring rain. Effin Best Buy doesn’t sell effin rubber ducks! If you don’t have the gate code then...

Idiot FedEx driver left my package from Best Buy on top of the keypad for my community gate in pouring rain. Effin Best Buy doesn’t sell effin rubber ducks! If you don’t have the gate code then take the effin package back and call to get it. The turnover in stupid delivery drivers is rediculous and none of them read their own website where I put delivery instructions like the idiot customer service twit said to put them. The geniuses at USPS and UPS make it through the gate every freakin time.

 – About 2 weeks ago.

FEDEX SUCKS HOW THE f%@k DO YOU SEND 3/4 TIRES AND THEN f%@kING LIE TO ME SAYING ITS COMING IN TODAY AND IT NEVER DID NOW I HAVE TO WAIT 4 f%@kING DAYS FOR 1 TIRES...

FEDEX SUCKS HOW THE f%@k DO YOU SEND 3/4 TIRES AND THEN f%@kING LIE TO ME SAYING ITS COMING IN TODAY AND IT NEVER DID NOW I HAVE TO WAIT 4 f%@kING DAYS FOR 1 TIRES

 – About 2 weeks ago.

Absolutely the worst delivery service ive ever had. the worst and most frustrating feeling when you see the package is expected on a Saturday but nope probably not gonna arrive for who God knows when....

Absolutely the worst delivery service ive ever had. the worst and most frustrating feeling when you see the package is expected on a Saturday but nope probably not gonna arrive for who God knows when. Since they never update the tracking system, waste my precious saturday for a package that changes status last minute. super disappointed. never use this service. better off going with a no name company than this

 – About 2 weeks ago.

FedEx sends too many tracking notifications. I just need to no when my items shipped and the CORRECT day it arrives. All the due to arrive updates and return to facility updates are completely...

FedEx sends too many tracking notifications. I just need to no when my items shipped and the CORRECT day it arrives. All the due to arrive updates and return to facility updates are completely unnecessary and adds to the confusion. To much information is a bad thing.

 – About 2 weeks ago.

f%@king SpedEX...

f%@king SpedEX

 – About 2 weeks ago.

I hate Fedex they suck big time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Got an email said delivery on Thursday. Didn't show up. Then it said delivery Friday by 8:00pm, didn't...

I hate Fedex they suck big time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Got an email said delivery on Thursday. Didn't show up. Then it said delivery Friday by 8:00pm, didn't show up. Then I got another e-mail said Saturday by 8:00pm. Well it's 7:15 on Saturday and it hasn't shown up again. I've called customer service 2 times and they only know that it was out for delivery, and that they have until 8:00pm to deliver. I check the status of the shipment at 7:15 and it says, "no scheduled delivery date available at this time". UPS blows these sorry asses away. Even the USPS blows Fedex away.

 – About 2 weeks ago.

I ordered a 144hz monitor on November 25 that was supposed to come on Thursday, then they delayed it to Saturday. Now they delayed it to Tuesday. ...

I ordered a 144hz monitor on November 25 that was supposed to come on Thursday, then they delayed it to Saturday. Now they delayed it to Tuesday.

 – About 2 weeks ago.

FedEx is the crappiest carrier in the world!!
Almost EVERY TIME, they LOST my packages!!
I recently ordered 3 orders with Chewy, and I have ONLY received one of them which their website...

FedEx is the crappiest carrier in the world!!
Almost EVERY TIME, they LOST my packages!!
I recently ordered 3 orders with Chewy, and I have ONLY received one of them which their website stated all 3 have been delivered.
So what are the chances of getting a package from FedEx, well, 30%! I should probably opening a champagne and celebrate now!! Such an awesome successful delivery rate!!
I called chewy, and finally canceled all of my auto ship orders with them as they cannot use any other carrier except fxxking FedEx.

Even USPS is better than you! Shame on you!

 – About 2 weeks ago.

Pull up a chair friend, and some coffee- scratch that, hard booze, you're gonna need it!

Ordered a package. Coming from CA going to VA. No problem. Usually takes 4 business days....

Pull up a chair friend, and some coffee- scratch that, hard booze, you're gonna need it!

Ordered a package. Coming from CA going to VA. No problem. Usually takes 4 business days. Package gets picked up. Sits for 2 BDs at first plant. Goes to NM. Sits for 1 BD. Then goes to KS. Sits for 2 BDs. Goes to IN. Sits for 1 BD. Goes to IL. Sits for 1 BD. Goes to another town in IL, sits for half a day. Goes back to first town in IL, sits for one BD. Goes to IN... Again! Sits half a day. Goes to PA, sits 2 BDs. Goes to another town in PA, shortly departs (wow, a first!) Goes to The first town in PA... Really? Goes to the Fed hub 50 miles from me. Woohoo! (I'm nearly in Carolina, okay?) GOES ALL THE WAY TO F**KING MARYLAND!!!! Sits for a day. Back to PA now.... I was supposed to get it about 4 days ago now. I've called several times and all they say is "Sir, its the holiday season." Lemme, put it into a different perspective. I ordered a package for CA, a day after I ordered this package. Okay? It was shipped USPS!!! The crappiest of the crappiest. I did the cheapest shipping. I got it today. You know your company is garbage when the Post Office is better! Screw FedEx! D*mn shame the parts company I love only ships Fed/USPS.

 – About 2 weeks ago.

Signed a piece of paper saying they could leave the package. They still didn't leave the package. They did leave a notice of their failure to leave the package. #winning ...

Signed a piece of paper saying they could leave the package. They still didn't leave the package. They did leave a notice of their failure to leave the package. #winning

 – About 2 weeks ago.

if you deal with a company that only deals with fedex? cancel the order they are just cheap f%@ks and dont give a shit!!!...

if you deal with a company that only deals with fedex? cancel the order they are just cheap f%@ks and dont give a shit!!!

 – About 2 weeks ago.

last year waited for gift to my girl sat for 4 weeks and then sent usps thanks assholes,would have been nice for christmas not new years!!...

last year waited for gift to my girl sat for 4 weeks and then sent usps thanks assholes,would have been nice for christmas not new years!!

 – About 2 weeks ago.

FedEx couldn't deliver a stool from a sphincter to the porcelain bowl without f'ing it up......

FedEx couldn't deliver a stool from a sphincter to the porcelain bowl without f'ing it up...

 – About 2 weeks ago.

Waiting for two new phones and the FedEx delivery manager said Friday between 10:30 & 12:30. I made myself available and waited at home during that time and they never showed. I called their customer...

Waiting for two new phones and the FedEx delivery manager said Friday between 10:30 & 12:30. I made myself available and waited at home during that time and they never showed. I called their customer service that afternoon and they assured me they would be delivered Friday.

Well, Friday came and went and now it's Saturday and still no delivery or update. They completely wasted my Friday!

 – About 2 weeks ago.

three days in a row waiting for a sim card...now they say in the next two days...they SUCK...

three days in a row waiting for a sim card...now they say in the next two days...they SUCK

 – About 2 weeks ago.

Well this is not the first time with fedex sorry shipping service.Seven days to get a small box from nj to nc this is bull shit service. The postal service is way better than these people....

Well this is not the first time with fedex sorry shipping service.Seven days to get a small box from nj to nc this is bull shit service. The postal service is way better than these people.

 – About 2 weeks ago.

In Livingston Montana drivers knock off early Friday. Yesterday a package was on truck and delivery was scheduled. They never showed up citing bad weather at 5. It was beautiful outside. What happened...

In Livingston Montana drivers knock off early Friday. Yesterday a package was on truck and delivery was scheduled. They never showed up citing bad weather at 5. It was beautiful outside. What happened to delivered by 8? Happens every Friday.

 – About 2 weeks ago.

I had a package delivered to my mom's building on Austin Highway. It was marked delivered and accepted, but she never received it. I called FedEx, 15 minutes later a driver angrily called me...

I had a package delivered to my mom's building on Austin Highway. It was marked delivered and accepted, but she never received it. I called FedEx, 15 minutes later a driver angrily called me saying it was delivered in a Amazon deposit box. My mom called Amazon who called FedEx and the electronic records showed no deposit was made during the delivery time stated. I then called the number that called me and was told it was delivered to another unit, this made me angry because it showed how stupid they were because company policy states they can not give out addresses of wrong deliveries. Unfortunately many UPS and FedEx drivers dump packages during the holiday season when they have a busy workload and Mark them as delivered. How do I know this? I was a part time holiday package handler when I was 18, during our training at ups they warned us about this and offered cash rewards for turning in drivers that did this. Also, many FedEx drivers are sub contractors delivering for Fed ex in name only and are not full time employees. Also Microsoft says they are not liable, so I am refuting the charge with American Express. So much for saving money on black Friday.

 – About 2 weeks ago.

Waiting for delivery that was due Monday. First they said it was signed for. Then they said it was lost. Then they said it was at the local hub. We drove to the hub. Not there. Today they said it was...

Waiting for delivery that was due Monday. First they said it was signed for. Then they said it was lost. Then they said it was at the local hub. We drove to the hub. Not there. Today they said it was scanned and on the truck. Still nothing five days later. Called fedex customer service every day and the stories they told were mind blowing. It was out for delivery according to 800 number people every day we called. One guy said it was on the truck at the delivery drivers home overnight. Now they are saying if nothing by tomorrow to file a lost claim. It’s a 50 lb package. How do you lose that. I think someone from fedex stole it or damaged it. I won’t order another product from the same company because they use fedex. At the hub you don’t see a human either. You go to an empty room and use a phone to chat with them. This is the last of many stories like this. I will not use them or companies that use them at all costs.

 – About 2 weeks ago.

I'm with you. I am waiting on a new cell phone. It's supposed to be FedEx 2-day delivery and was free from the vendor.

I received a voice message yesterday on my land line...

I'm with you. I am waiting on a new cell phone. It's supposed to be FedEx 2-day delivery and was free from the vendor.

I received a voice message yesterday on my land line (because my cell phone is in the package!) stating that it would be delivered today and required a signature.

So, I took a day off work and stayed home. At 7:00 PM this evening, the status was updated on their website to "no delivery date determined".

When I called their customer service and raised a fuss, the lady supposedly opened a case, took my land line number and said "they'll call you from the local office before 5:30 PM tomorrow"!!!! So, after losing a day's pay, I now have to sit by my land line all day on Saturday to wait for their call--to tell me where the hell my package is.

When I started bitching about losing a day's pay, she transferred me to a claims rep. He emailed a form that I can supposedly turn in, but when he went to note my phone number on the case file, the initial clerk hadn't even put a phone number on there!!!

I bet a dollar that I'll be expected to sit home on Monday and wait for this stupid package, which would cost me another day's pay.

FedEx makes the USPS look like hard working Einsteins.

 – About 2 weeks ago.

Fed ex sucks. Half packages go to wrong address and last two days my delivery has been “on truck out for delivery” but ends up back at their warehouse. That doesn’t even happen with USPS....when...

Fed ex sucks. Half packages go to wrong address and last two days my delivery has been “on truck out for delivery” but ends up back at their warehouse. That doesn’t even happen with USPS....when I called they said it was put on wrong truck. I said. Two days in a row. I don’t believe you. Eventually said he was just guessing. I’m guessing driver had a 12 beer lunch and then went home. Independent drivers? f%@k them and their lack of service. And their stupid notes. They don’t even make sense. I have to leave note to leave package I’m working like most other people during the day. I’m not home they leave not on package which will be stolen with the package. What the f%@k good is that? My ups driver knows to leave packages and will even put them inside if weather is foul. That’s service. Please never ever use fed ex!!!!! They SUCK!!!!!

 – About 2 weeks ago.

I’ll save you a call for undelivered packages. They will say 1) theirs delivery problems in your area (no shit) 2). It should be there today or tomorrow (straight lie). You’ll get a pathetic...

I’ll save you a call for undelivered packages. They will say 1) theirs delivery problems in your area (no shit) 2). It should be there today or tomorrow (straight lie). You’ll get a pathetic blanket statement. My 9 yr old could do their job.

 – About 2 weeks ago.

I honestly can't believe this company still exists. every package I am supposed to get, fails to deliver. how is that even possible? i ordered a new phone from google (why the hell do they use...

I honestly can't believe this company still exists. every package I am supposed to get, fails to deliver. how is that even possible? i ordered a new phone from google (why the hell do they use Fedex to ship???) and it requires signature, but they have "failed to deliver because no one was home" at the time of delivery, but guess what!! i was home! they don't call or ring my bell, or even leave a slip. also, a couple months ago, package "couldn't be delivered" for unknown reasons and couldn't pick it up for 2 more days????

 – About 2 weeks ago.

Good thing people don't work 9-5 because that would suck since packages are delivered "anytime by 8 pm"! OH WAIT I do work 9-5 along with the other like 75% of working Amerians, so this...

Good thing people don't work 9-5 because that would suck since packages are delivered "anytime by 8 pm"! OH WAIT I do work 9-5 along with the other like 75% of working Amerians, so this does suck! and I can't schedule a different window that works for ME unless the SELLER sets it up???? That is so ass backwards. Oh but I can sign up for managed deliveries! JUST KIDDING THAT DOESN'T WORK EITHER. FedEx SUCKS in every single way possible. Everytime one of my packages is delivered via FedEx, something goes wrong. How is this company still running?? How do they suck so bad that this page even exists?!

 – About 2 weeks ago.

Once again they delivered two days late while every other service delivers on time or early. FedEx standards have gone to sh*t....

Once again they delivered two days late while every other service delivers on time or early. FedEx standards have gone to sh*t.

 – About 2 weeks ago.

One package was scheduled for delivery Monday. A second package was scheduled for delivery Tuesday. Today is Friday. Every day this week the packages have been "out for delivery" only to end...

One package was scheduled for delivery Monday. A second package was scheduled for delivery Tuesday. Today is Friday. Every day this week the packages have been "out for delivery" only to end up delayed due to "local weather"... Despite there only being one day, Wednesday, where snow was on the roads. I keep calling FedEx and customer service keeps saying that they'll make sure the packages are delivered.

Maybe in the spring when the weather climbs back up into the 50s, since apparently the drivers can't get out of their truck in 40 degree temps.

 – About 2 weeks ago.

The whole send to hold at their stores is a farce. They never delivered to where packages were sent. Then they blame me when I’m going to store location listed as pick up address. One person tells...

The whole send to hold at their stores is a farce. They never delivered to where packages were sent. Then they blame me when I’m going to store location listed as pick up address. One person tells me two boxes will be guaranteed to arrive today by noon , nine arrive. I call and I’m told one never left store I dropped it at as shipping point. Two weeks, $123 shipping fees and a FedEx customer support can’t even keep their lies straight! Every call yields a different story.

 – About 2 weeks ago.

fedex sux again, miss delivered a package again numerous times What is the problem with their inept drivers??? customer service or lack of service wants me to walk around asking neighbors if they...

fedex sux again, miss delivered a package again numerous times What is the problem with their inept drivers??? customer service or lack of service wants me to walk around asking neighbors if they have the package??? What is wrong with them??
I am requesting NOT to be shipped by fedex when I have the option!!

 – About 2 weeks ago.

I have literally never not had a problem with a fed ex delivery. Not once. Today's special of "hey I know you ordered a TV but we are going to give you door tags and shattered dreams...

I have literally never not had a problem with a fed ex delivery. Not once. Today's special of "hey I know you ordered a TV but we are going to give you door tags and shattered dreams instead" is brought to you by "it takes 3-5 buisness days(a fancy way of saying we operate at your and everyone else in the working worlds inconvenience) before we can even entertain the idea of making this process actually functional for you". That face and blood pressure spike you get when you find out the worlds greatest door tag delivery service is in charge of your package.

 – About 2 weeks ago.

Got the notice my package would be here yesterday. Stayed home waiting for it. At 10:00 PM they updated the status as having returned to the local office, no attempt made to deliver. Today, got the...

Got the notice my package would be here yesterday. Stayed home waiting for it. At 10:00 PM they updated the status as having returned to the local office, no attempt made to deliver. Today, got the 5:46 notice saying it had been reschedule for today. AGAIN, I waited at home.Still says on the truck, but status is no scheduled delivery date..AND it's 11:00 PM. Why, if you missed the delivery one day, would you not do your best to deliver it the next? Weather is perfect, no catastrophic issues or road closures that would keep it from getting here. Are they just lazy?
SO, one more day and I'm going to just ask the sender to cancel it. I am not in a particular hurry, but I am tired of being lied to. It's not MY job to get the packages delivered, it's Fed Ex's. If you can't do it, I'll choose to spend my money on a different delivery company. And while I'm at it, drivers in uhaul vans with no uniforms and prison tats look more like porch pirates than professional delivery drivers. At least I know a UPS uniform from an escaped convict.

 – About 2 weeks ago.

Fed EX should just adopt the motto, "No deliveries to any address ever", they just plain suck. Just look elsewhere if the company you are dealing with uses Fed Ex, unless you really don't...

Fed EX should just adopt the motto, "No deliveries to any address ever", they just plain suck. Just look elsewhere if the company you are dealing with uses Fed Ex, unless you really don't want the package, then use Fed Ex.

 – About 2 weeks ago.

fedex is the worst. i can order a package from china and get it in less time than if i order from a state or two away and they use fedex. so i have begun avoiding any amazon sellers tht use fedex....

fedex is the worst. i can order a package from china and get it in less time than if i order from a state or two away and they use fedex. so i have begun avoiding any amazon sellers tht use fedex. china can ship it to me faster, even though they are 10,000 miles away.

 – About 2 weeks ago.

Fedex is a joke. They are a big bureaucracy. have no concern for customer time. Waited home all day for a must have shipment. No shipment forth coming. Customer service says it will contact driver....

Fedex is a joke. They are a big bureaucracy. have no concern for customer time. Waited home all day for a must have shipment. No shipment forth coming. Customer service says it will contact driver. HaHaaaaa. drivers are independent and could not careless for my needs. Plan to stop ordering from any business that uses fedex. USPS has better more reliable service.

 – About 2 weeks ago.

A company that ships with FedEx. It’s like a cruel joke to their customers. I literally look to see if a company uses FedEx. If they do i move on. FedEx is where your order goes to die. I’m pretty...

A company that ships with FedEx. It’s like a cruel joke to their customers. I literally look to see if a company uses FedEx. If they do i move on. FedEx is where your order goes to die. I’m pretty sure they’re still horseback delivery.

 – About 2 weeks ago.

Back to the Newton, NC FedEx office today after speaking with them last night and was told I could pick up at that location today. Took them 45 minutes to determine the package was not there. ...

Back to the Newton, NC FedEx office today after speaking with them last night and was told I could pick up at that location today. Took them 45 minutes to determine the package was not there.

 – About 2 weeks ago.

I ordered an item on Saturday and FedEx picked it up same day. On Tuesday I was told it would be delivered tuesday, it wasn't and was pending all day Wednesday then this morning it said Thursday...

I ordered an item on Saturday and FedEx picked it up same day. On Tuesday I was told it would be delivered tuesday, it wasn't and was pending all day Wednesday then this morning it said Thursday delivery. Now it says Friday. I call customer service and get told it says Friday so you'll get it Friday.

 – About 2 weeks ago.

lazy ass drivers...never on time..wrong deliverys..wrong deliverys to wrong house...a joke of a company i cringe everytime a company uses them to ship to me..i know it will never get here on time or...

lazy ass drivers...never on time..wrong deliverys..wrong deliverys to wrong house...a joke of a company i cringe everytime a company uses them to ship to me..i know it will never get here on time or ever ...i just had a package suppose to be delivered yesterday by 5 .. its now changed to friday by 5 lol ..a joke of a company ..use ups or usps this company doesnt deserve to be a company..but we all know this ..dont ever tip a fedex driver for the holidays if you do you are just supporting bad habits..

 – About 2 weeks ago.

2 days late. I signed up for email notification but nothing. I check in the afternoon and the package is back at the distribution center after being on the truck. Checked my Nest Hello and they...

2 days late. I signed up for email notification but nothing. I check in the afternoon and the package is back at the distribution center after being on the truck. Checked my Nest Hello and they ignored my request to leave in a Elephant Trunk parcel drop box. I see them read the sign. They do not leave a door tag. There is no delivery attempt notification on the website. How is this shit company still in business. They try but fall short compared to UPS.

 – About 2 weeks ago.

I had a package that was supposed be delivered today 11/28/18. The Fedex website stated it was placed on a truck at about 3:30 am and was out for delivery. After waiting and checking constantly for...

I had a package that was supposed be delivered today 11/28/18. The Fedex website stated it was placed on a truck at about 3:30 am and was out for delivery. After waiting and checking constantly for updates, it was then switched to delivery pending with no scheduled delivery date. Last week I returned a package by Fedex ground to a business located less than 30 miles away here in New Jersey. The package was delivered 1 week later after traveling up to Connecticut and Massachusetts. When calling to check on as to why it was switched, you are connected to individuals who are in countries such as El Salvador. The woman told me that their drivers work until the truck is empty and there is no specific time that they stop.

 – About 2 weeks ago.

They delivered to wrong damn COUNTY! Not to mention the street address wasnt the same either.........WTF!!!!!...

They delivered to wrong damn COUNTY! Not to mention the street address wasnt the same either.........WTF!!!!!

 – About 2 weeks ago.

I called Fedex and the person didn't even know the address of the facility where I could pick up the package. These are the most incompetent people I've ever dealt with. About EVERY business...

I called Fedex and the person didn't even know the address of the facility where I could pick up the package. These are the most incompetent people I've ever dealt with. About EVERY business has terrible things to say about this horrible company.

 – About 2 weeks ago.

Was supposed to get a package today, waited all day for it and never showed, and haven’t gotten any new information on it at all! ...

Was supposed to get a package today, waited all day for it and never showed, and haven’t gotten any new information on it at all!

 – About 2 weeks ago.

fedex is a waste of space...

fedex is a waste of space

 – About 2 weeks ago.

Customer service does not exist. I was expecting a package that required a signature. The day prior, I made a request to have the package routed to a FedEx drop-off location near my work office. I...

Customer service does not exist. I was expecting a package that required a signature. The day prior, I made a request to have the package routed to a FedEx drop-off location near my work office. I never could confirm if the request was processed. Prior to 8:00 am the next morning, I called and requested that the package be held at the Newton, NC for me to pickup. I was told the package was in Newton and would be held. However, I should wait for a phone call approximately 30 minutes later. After about an hour and no call, I called again. I was told the package was in Newton but should wait for a call to come and pick up. About two hours later, and no call, I went to the facility. I was told that it was a good thing I showed up when I did or the package would have been put on a truck. The FedEx employee went into the back to get the package. She returned about 20 minutes later saying she could not find it. She said "it must have got on a truck to the drop off location. She promised to find out and call me later. After no follow-up from her, I spoke to her again. She assured me the package could be picked up later today at the FedEx drop-off location. She promised to call me when she could confirm. Long story short, I drove to the next town to find out that FedEx had already arrived and the package was not there. Of course, I never received a call back from the girl at the FedEx location I Newton as promised. So far, nobody can tell me where the package is and three people have not call as promised. POOR MANAGEMENT

 – About 2 weeks ago.

Package was supposed to be delivered yesterday--signature required. I had work so wouldn't be there, no big deal, right? I can just pick it up in the store!

Well, they claimed they...

Package was supposed to be delivered yesterday--signature required. I had work so wouldn't be there, no big deal, right? I can just pick it up in the store!

Well, they claimed they left a note that would allow me to do so. No such note exists. I tried logging in to their website to ask them to hold at the store--but registration for their delivery manager doesn't even work! First, it says my address is not a valid street address (Google Maps says otherwise...). Then, later on, their identity validation service is down. So the whole thing is impossible.

I'm assuming the same is going to happen today, as my package was just loaded onto a truck.

 – About 2 weeks ago.

A package was supposed to be delivered today, was on the truck for delivery and everything... Got delayed due to weather.... On a clear day...

A package was supposed to be delivered today, was on the truck for delivery and everything... Got delayed due to weather.... On a clear day

 – About 2 weeks ago.

So I get a text that my package will be delivered today. Ok... I see it cleared in Greenville Texas and is in transit for delivery. Cool, I take off work. Call my roommate asking to leave late so...

So I get a text that my package will be delivered today. Ok... I see it cleared in Greenville Texas and is in transit for delivery. Cool, I take off work. Call my roommate asking to leave late so there isn’t a gap in someone being at the house for the SIGNATURE. 7pm approaching, no updates in text or email or tracking. Some lady from customer support tells me it’s due to deliver tomorrow. No, you said today. You already cost me money taking off work. So they going to come tomorrow, when nobody is there and then again Thursday and then Friday which will tie me to the house until they deliver my things that were banged off and on the truck several times over several days. Their f%@k ups are finally catching on to where I can’t do this anymore. No more fed ex - if your business can’t shit it ups or other means I will go somewhere else.

 – About 2 weeks ago.

A shipment with material contained in 9 separate cardboard boxes were left by FED EX at a location other than the Deliver To address. The boxes sat outside through 2 rain storms before I was a...

A shipment with material contained in 9 separate cardboard boxes were left by FED EX at a location other than the Deliver To address. The boxes sat outside through 2 rain storms before I was a notified by a passer by, there were boxes there.

 – About 2 weeks ago.

Fedex drove my package all the way to my house before realizing i changed it to be left at walgreens and took it back 2 hours away...where its been for 5 days now. THEY LITERALLY HAD TO DRIVE PAST...

Fedex drove my package all the way to my house before realizing i changed it to be left at walgreens and took it back 2 hours away...where its been for 5 days now. THEY LITERALLY HAD TO DRIVE PAST WALLGREENS TWICE TO GET TO AND FROM MY HOUSE arE YOU NOW HOLDING IT HOSTAGE???

 – About 2 weeks ago.

Fed-Ex continues to fail to deliver packages to home. Usually never get a door tag until final notice is posted. Out of 6 recent packages, none were delivered to home even though there is someone...

Fed-Ex continues to fail to deliver packages to home. Usually never get a door tag until final notice is posted. Out of 6 recent packages, none were delivered to home even though there is someone here almost 24 hours a day. All 6 were eventually picked up at the service center. Since Fed-Ex does not make home deliveries on Monday, but they load the package on the truck on Sunday, there is no way to pick up your package at the service center on Monday. That makes no sense. Calling customer service is a miserable, unintuitive, and insufficient choice maze of automated call screening. It is like they do not want you to actually get to the place that can help you resolve the problems they create. I avoid Fed-Ex even when it will cause additional expense.

 – About 2 weeks ago.

My package was late because of THUNDER!...

My package was late because of THUNDER!

 – About 3 weeks ago.

Ordered two items from Walmart, both sent FedEx and both lost in transit, at least initially. Item 1 finally delivered, a bit worse for wear, item 2 stuck in Port Wentworth, GA for the past week...

Ordered two items from Walmart, both sent FedEx and both lost in transit, at least initially. Item 1 finally delivered, a bit worse for wear, item 2 stuck in Port Wentworth, GA for the past week after traveling from the origination point in Greenfield, IN. Since the destination is in Iowa, seems a little counter-intuitive and not very cost effective to ship to the south east coast, then back to the Midwest, if indeed that's what happens.

 – About 3 weeks ago.

Never had a good experience with fedex either. I ordered a package 40 miles away from my house says it will take a week? A week?! A week to go 40 miles?! Also I could send a small package USPS for...

Never had a good experience with fedex either. I ordered a package 40 miles away from my house says it will take a week? A week?! A week to go 40 miles?! Also I could send a small package USPS for half the price and get there 2-3 days which would take fedex a week and cost twice as much.

 – About 3 weeks ago.

Waited home all day due to deliveries with a signature requirement. See the FedEx truck parked in front of the house. Husband goes out to meet him only to watch him turn around and drive away. NEVER...

Waited home all day due to deliveries with a signature requirement. See the FedEx truck parked in front of the house. Husband goes out to meet him only to watch him turn around and drive away. NEVER attempted to deliver the package but marked it as nobody was home. Called customer service and they were absolutely useless. Now I have to wait around for another day to see if they are capable of doing their job! So angry! Never use FedEx if you can help it!

 – About 3 weeks ago.

CP is in a STRIKE and they do a BETTER job than FedEx,
I got my shipments in 2 days with canada post and im still waiting for one from fedex -_-...

CP is in a STRIKE and they do a BETTER job than FedEx,
I got my shipments in 2 days with canada post and im still waiting for one from fedex -_-

 – About 3 weeks ago.

They have my package for 15 days, They try to deliver 2 times saying that nobody was at home, but I was here expecting that. When I call they somehow make me promises and don't solve my problems...

They have my package for 15 days, They try to deliver 2 times saying that nobody was at home, but I was here expecting that. When I call they somehow make me promises and don't solve my problems at all. I will have to go to Fedex depot and get my mail, 1 hour travel in a 2 degrees day. f%@k YOU fedex

 – About 3 weeks ago.

f%@king garbage, ordered for 1-2 days, took more than a f%@king week. The driver came by once and couldn't press the stupid button to ring my super loud apartment bell I guess? Is it really that...

f%@king garbage, ordered for 1-2 days, took more than a f%@king week. The driver came by once and couldn't press the stupid button to ring my super loud apartment bell I guess? Is it really that hard? I don't even understand how they can even mess up that bad.

Had 3 different experiences with fedex, and all 3 of them were garbage, I f%@king loathe them now.

 – About 3 weeks ago.

It seems that UPS is the only carrier that actually delivers when there is snow on the ground. A vendor I purchased 2 rugs from sent them via Fedex, and Fedex declared 3 weather "exceptions"...

It seems that UPS is the only carrier that actually delivers when there is snow on the ground. A vendor I purchased 2 rugs from sent them via Fedex, and Fedex declared 3 weather "exceptions" as its excuse for not delivering. Although, one of the rugs got on a truck whose driver actually did her job. Today, my wife saw the Fedex truck parked about .2 of a mile from our house just hanging out smoking a cigarette. She couldn't get her sorry butt down the road to deliver our package though. Anyone who lives and works in Vermont has to be able to drive in snow. The UPS drivers can do it but it doesn't seem as though Fedex can. That's why I think they suck.

 – About 3 weeks ago.

Live on dead end street. Waited all day for driver to come due to signature required. Driver comes on our road, drives past house to end of block to turn around I assume. Back comes van, driver stops...

Live on dead end street. Waited all day for driver to come due to signature required. Driver comes on our road, drives past house to end of block to turn around I assume. Back comes van, driver stops for 2 seconds looks at house, then peels away before I can get on steps!! WTF!

Called up company they promised to send him back - never came. Paid for one day shipping on critical item. Now will be delivered after thanksgiving!!

 – About 3 weeks ago.

2 days delivery became 10 days and not received yet. On first estimated delivery - they didn't delivere the package saying 'Customer not available or business closed'. On second day I kept...

2 days delivery became 10 days and not received yet. On first estimated delivery - they didn't delivere the package saying 'Customer not available or business closed'. On second day I kept my door open so they can even see me. But no, tracking says 'Local delivery restriction - Delivery not attempted'. Weather is good and everything is okay....so what could be the reason for 'Delivery not attempted'. And, then they scheduled it to deliver 3 days later. Fedex sucks, even USPS is much better than this expensive courier service

 – About 3 weeks ago.

Worst shipping company ever! As soon as my package hit their distrubution center, the tracking info said "returning to sender."

What the hell? I call Amazon and complain, they...

Worst shipping company ever! As soon as my package hit their distrubution center, the tracking info said "returning to sender."

What the hell? I call Amazon and complain, they call Fedex, endless back and forth for an entire week.

Fedex said they tried to deliver it 3 times, i have video surveillance around my house and guess what? Suprise! No FedEx truck ever came by.

Eventually I got the package from a surly driver who wanted my signature before even leting me see the item.

I hope this company goes bankrupt.

 – About 3 weeks ago.

Why the invoice download has txt, excel, xml but no PDF option?...

Why the invoice download has txt, excel, xml but no PDF option?

 – About 3 weeks ago.

I live near the distribution hub. Which means that my package is first on the truck and last off. At the end of the day, the driver decides that they prefer not to work more so they mark my address...

I live near the distribution hub. Which means that my package is first on the truck and last off. At the end of the day, the driver decides that they prefer not to work more so they mark my address as incorrect . It is actually the correct address. But this buys them another day. Do they contact me or the shipper? NO! Because it's a ploy to not have to do the delivery until convenient for them. They have had my package for three days!!!!I will always pick up at the store if I purchase online. And will check the company I order from to see who they ship with.This has happened every time a package is shipped through them to my area. It isn't a bad neighborhood. Just inconvenient to them. Because who cares about the customer? Not Fed-Ex.

 – About 3 weeks ago.

FedEx is a nightmare to deal with. I left a note, "please leave the box around at the back door" literally 15 steps. The douche driver just leaves it at the front door, with no plastic bag...

FedEx is a nightmare to deal with. I left a note, "please leave the box around at the back door" literally 15 steps. The douche driver just leaves it at the front door, with no plastic bag (UPS covers your crap when its POURING) on my front door step. I have to run out of work and go and bring in the box in before the rain ruins the item or a thief makes off with my purchase. Total douchebags, and I will stop ordering from companies that use them as their shippers. Its not worth the hassle or anxiety of waiting for something to happen at your front door.

 – About 4 weeks ago.

I can understand a package arriving a day late for unforeseen things like plane delays. What I can't understand is being GUARANTEED by multiple supervisors that a package will be delivered that...

I can understand a package arriving a day late for unforeseen things like plane delays. What I can't understand is being GUARANTEED by multiple supervisors that a package will be delivered that day or by such and such a time the following day. Stop promising things you have no intention of delivering on!!! All they do is lie to you because there is nothing they can do. They can't stand behind their own service capabilities so I don't think anyone with a brain should ever stand behind using their service. If you can help it don't even allow yourself get burned the one time.

 – About 4 weeks ago.

Seriously, though. Why is this company still afloat? Why would any reputable business sign a contract with FedEx? I can't believe a company as customer-focused as Nordstrom would use this crap...

Seriously, though. Why is this company still afloat? Why would any reputable business sign a contract with FedEx? I can't believe a company as customer-focused as Nordstrom would use this crap service. Absolutely no exaggeration, FedEx has a roughly 50% success rate getting packages to me without at least one call to get a package back on track. How can a company be so awful at the one thing they do and still be around? I honestly don't understand it.

 – About 4 weeks ago.

Hello to the group, I'm looking for some sensible perspectives on my situation. I shipped a collectible guitar to an eBay buyer FedEx damaged the guitar because they dropped it the box was crushed...

Hello to the group, I'm looking for some sensible perspectives on my situation. I shipped a collectible guitar to an eBay buyer FedEx damaged the guitar because they dropped it the box was crushed on the corner the shock caused a crack in the guitars neck. I got the guitar back from the buyer then FedEx sent a call tag and took the guitar for inspection they subsequently paid for the claim and I was expecting to receive the guitar back, is that a reasonable expectation? All of my communications with FedEx subsequent to the claim by their employees indicate that the shipper always received back the damaged item. I went as far as to email FedEx corporate and was called back by the executive office who told me that they paid the claim and do not need to return the guitar. I even called the local Depot where the guitar went for inspection and was told they disposed of it I find that to be a lot of bull because the guitar was a collectible and it wasn't damaged Beyond repair. I do understand that they paid the claim however if their policy would and should be to return the damaged item I think that I should get my damaged item back. Thank you for any feedback it's greatly appreciated.

 – About 4 weeks ago.

I shipped 2 items next day air Fedex cost $616.00, one item arrived the other has vanished, I spend a hour on the phone everyday with fedex nobody wants help, Shipped 2 more items the next week, next...

I shipped 2 items next day air Fedex cost $616.00, one item arrived the other has vanished, I spend a hour on the phone everyday with fedex nobody wants help, Shipped 2 more items the next week, next day air same cost, they arrived totally smashed up, same response from fedex they are total crap.

 – About 4 weeks ago.

Fed. Ex. Home Delivery sucks. Was expecting package on Friday but due to weather event it was delayed until Saturday. You guessed it. No delivery on Saturday after being out for deliver all day. Now...

Fed. Ex. Home Delivery sucks. Was expecting package on Friday but due to weather event it was delayed until Saturday. You guessed it. No delivery on Saturday after being out for deliver all day. Now won't see it until Tuesday.

 – About 4 weeks ago.

From getting the delivery address mixed up with the pickup address to not delivering the package per their own emailing's one has to wonder how they still get any business.

A package...

From getting the delivery address mixed up with the pickup address to not delivering the package per their own emailing's one has to wonder how they still get any business.

A package was to be delivered today, 11/17/2018. Did not arrive. Called "customer service" and was told it wont be delivered until the 20th. I asked how can that be when the email says today. He then changed his mind and said, oh yeah, it will be delivered today. Did not get delivered.

Customer service obviously isn't being managed nor is their notification accurate. The mentality of we are so big and you don't really have a choice seems to be the managerial mentality at Fedex.

I'm just so tired of everything not working as advertised and tired of having to put so much effort into getting a business to just do what you paid for and for what they promised.

 – About 4 weeks ago.

Everything about FedEx SUCKS!!! I don't know why people insist on sending me stuff with these a-holes. I'm on a 3rd floor apartment. USPS will leave my packages behind my trash can or they...

Everything about FedEx SUCKS!!! I don't know why people insist on sending me stuff with these a-holes. I'm on a 3rd floor apartment. USPS will leave my packages behind my trash can or they make it real easy to put mail on hold. UPS will let me pick it up at a near by location. The FedEx DickHeads don't deliver or leave it for me to pick up somewhere. And try to talk to them, forget that. They suck, their web site sucks, customer service SUCKS, SUCKS, SUCKS....

 – About 4 weeks ago.

I waited at home all day yesterday with an email confirmation my signature required package would be delivered before the end of the day on 11/16/18. They never showed up. So I'm waiting today,...

I waited at home all day yesterday with an email confirmation my signature required package would be delivered before the end of the day on 11/16/18. They never showed up. So I'm waiting today, Saturday and they haven't showed up! It's always the same with Fed EX, late, unreliable, cranky drivers! GRRRRR...bring my package!

 – About 4 weeks ago.

i sent a package by Canada Post (regular Mail) the postage was payed for by the Receiver but i got a bill from Fedex for $25. i didn't hire them to do anything. the package was delivered. ...

i sent a package by Canada Post (regular Mail) the postage was payed for by the Receiver but i got a bill from Fedex for $25. i didn't hire them to do anything. the package was delivered.

 – About 4 weeks ago.

FedEx sucks. Waited for my package, wasn't delivered. Next day I scheduled a delivery after 06:00 pm. FedEx guy left a voice message on my phone that he could not find my apartment. I paid $15 for...

FedEx sucks. Waited for my package, wasn't delivered. Next day I scheduled a delivery after 06:00 pm. FedEx guy left a voice message on my phone that he could not find my apartment. I paid $15 for express shipping because I am leaving for a month. and now they will not deliver my package till Monday so basically I can not get my package.
It has become my life goal to get a package from a FedEx guy, They don't even try.

 – About 4 weeks ago.

I stayed home from work in Wednesday to receive a signature required delivery. I had to leave the house for 30 minutes for a family emergency. Of course when I got back I had missed the delivery. I...

I stayed home from work in Wednesday to receive a signature required delivery. I had to leave the house for 30 minutes for a family emergency. Of course when I got back I had missed the delivery. I paid $5.25 to have the delivery scheduled for the next day between 5pm and 8pm. When no sign of driver at 8pm I called customer service and they called the station and assured me the driver was just running late and I would definitely get my package that evening. I called back at 10pm to find out they had cancelled the delivery at 9pm and gone home. I have been on the phone all morning with 4 different calls trying to find out where my package is and where I can go to get it. I was on hold for 45 minutes with customer service and when they finally connected me to the local station the woman asked me what my issue was and I said that my issue is that I'm trying to find out how to get my damn package. The woman immediately hung up on me. FedEx sucks a big one.

 – About 4 weeks ago.

Third time for me getting f'd up by fedx. Paid for overnight shipping Wednesday for Thursday delivery and since Tennessee got a little snow they can't deliver it. Called today Friday and was...

Third time for me getting f'd up by fedx. Paid for overnight shipping Wednesday for Thursday delivery and since Tennessee got a little snow they can't deliver it. Called today Friday and was told my package was still sitting there I advised them it's an expensive valuable instrument and was told someone will be assigned to it and call back. Pathetic a few inches of snow can shut down a major shipping company. What's more sad is this was being shipped within the same state ny but had to go to Memphis first then back to ny. Weird logistics.

 – About 4 weeks ago.

FEDEX SUCKS ;;AFTER GOING THROUGH A MATRIX FROM HELL-- I GET SOME OFFSHORE ASSWIPE LIKE MICROSOFT-- WHAT HAS HAPPENED TO FEDEX !!? HE SAID HIS NAME WAS IVAN, YEAH RIGHT--
BACK TO BERT N ERNIE...

FEDEX SUCKS ;;AFTER GOING THROUGH A MATRIX FROM HELL-- I GET SOME OFFSHORE ASSWIPE LIKE MICROSOFT-- WHAT HAS HAPPENED TO FEDEX !!? HE SAID HIS NAME WAS IVAN, YEAH RIGHT--
BACK TO BERT N ERNIE AT THE POFFICE ! FUKFDX !!+++

 – About 4 weeks ago.

So hundred of dollars of electronics and other Christmas presents lost because fed-ex can't seem to figure out how to find an address!....not once, not twice, not three time, not four times but...

So hundred of dollars of electronics and other Christmas presents lost because fed-ex can't seem to figure out how to find an address!....not once, not twice, not three time, not four times but five Damn times now in the last six months! Each time they say they will update their maps but ...nope!
They even left a big box of toys from Amazon on the side of the highway miles out of town over a mile from the house and told nobody for 3 damned days!
Then you call customer service and they have absolutely zero f%@ks to give!
I have moved out to a small country town 7 years ago and order of Amazon all the time and never not once has UPS ever screwed up but Fed-Ex gets it wrong more than right!
Even tonight when the tracking number says Fed-Ex dropped off the package at 6:18 I was out on the deck receiving 3 packages from UPS and talking to the driver......drips with irony!
I wonder how much Fed-Ex has to screw up before Amazon pulls their head out of their ads and stops using them?

 – About 4 weeks ago.

My package arrived at a nearby “FedEx facility” three days ago. Since then it has proceeded to two additional FedEx facilities all of which have been in neighboring cities to mine. Basically its...

My package arrived at a nearby “FedEx facility” three days ago. Since then it has proceeded to two additional FedEx facilities all of which have been in neighboring cities to mine. Basically its taking the scenic route in a round about tour of the entire region when it has been in a drivable/deliverable distance for days now while the delivery date keeps getting pushed back. I hope it’s enjoying itslef on this lovely unnecessary road trip that it’s taking.

 – About 4 weeks ago.

FexEx throws package on porch and claims that means it’s been delivered. I never received it! After a month of run-around from customer (dis)service, they tell me their driver said he delivered it...

FexEx throws package on porch and claims that means it’s been delivered. I never received it! After a month of run-around from customer (dis)service, they tell me their driver said he delivered it therefore it’s been delivered and there’s nothing else they’re gonna do. Talk about a total lack of responsibility.

 – About 1 Month ago.

they take one week to deliver a package at max shipping speed one state over. what the hell...

they take one week to deliver a package at max shipping speed one state over. what the hell

 – About 1 Month ago.

Ordered something Saturday last week, 11/3/2018, was supposed to arrive on 11/8/2018, never came but showed as delivered under tracking. After bitching with customer support for a couple days...

Ordered something Saturday last week, 11/3/2018, was supposed to arrive on 11/8/2018, never came but showed as delivered under tracking. After bitching with customer support for a couple days straight, still haven't seen my damn package. How the hell are they allowed to get away with this shit? I know it wasn't package theft either due to the simple fact that I was sitting on my porch when it was "delivered".

 – About 1 Month ago.

Their people get away with anything and everything. They are totally arbitrary. If they don’t feel like doing something they don’t. I’ll spare you the details. Use Ups. ...

Their people get away with anything and everything. They are totally arbitrary. If they don’t feel like doing something they don’t. I’ll spare you the details. Use Ups.

 – About 1 Month ago.

Ordered 4 tires from online service. Guess how many got delivered? 3. How the F does one tire get separated from the other 3. Now they can't find it of course. I'll never use fedex again....

Ordered 4 tires from online service. Guess how many got delivered? 3. How the F does one tire get separated from the other 3. Now they can't find it of course. I'll never use fedex again.

 – About 1 Month ago.

Ordered stuff from a E bay seller. Received e-mail from Fed-ex that order would be delivered on Friday, 11-09, by end of day. Home all day. Late in the day, I checked the tracking number link, again,...

Ordered stuff from a E bay seller. Received e-mail from Fed-ex that order would be delivered on Friday, 11-09, by end of day. Home all day. Late in the day, I checked the tracking number link, again, and it had been changed to Saturday 11-10. Errands to run on Saturday, was out from 11-1:30. E-mail notice that delivery was attempted, no one at home. Called Fed-ex and asked if I could come pick up the package from them. Told no, they were closed for the day and will not reopen till Tuesday due to Monday being a holiday. I informed him that it was only 1:30pm. He informed me they close on Saturday at 1. This was no where in their on-line information or I would have waited. He informed me that this package requires a signature or I can print off a form from their site and instruct to leave at the door. So now I have to create an account with Fed-ex to allow them to deliver to me!! Not to mention my printer is not working, so I can't print the d*** form unless I get a new printer. Just to have some Christmas ornaments delivered. All they would have had to say was delivery would have been before 1p.

 – About 1 Month ago.

Today I had another lousy delivery experience with FedEx in Rochester, NY. I have a sign on my front and side doors asking for all deliveries to be placed inside the door of our porch. UPS and the...

Today I had another lousy delivery experience with FedEx in Rochester, NY. I have a sign on my front and side doors asking for all deliveries to be placed inside the door of our porch. UPS and the Post Office complies every time and FedEx never does. Today it was raining and snowing.....by the time I got home the box containing an electric appliance was completely soaked through and a soggy mess. The next time I order something I will be sure to request that the shipper NOT use FedEx. I, in turn, will never use their services.

D Larsen
Rochester,NY

 – About 1 Month ago.

Tire tracks on my sodded Bermuda Lawn, leading up to my front porch, realized it was Fed ex delivering my Chewy cat litter. Sorry Chewy, love your service, but it does not make up for the...

Tire tracks on my sodded Bermuda Lawn, leading up to my front porch, realized it was Fed ex delivering my Chewy cat litter. Sorry Chewy, love your service, but it does not make up for the inconvenience of lawn repair! Had to Fire you! Get UPS and I"ll be back!

 – About 1 Month ago.

Delivery service sucks. My package was on the truck to be delivered today and then I got a message that the address was not correct. This is not true. I checked with the sender and the address is...

Delivery service sucks. My package was on the truck to be delivered today and then I got a message that the address was not correct. This is not true. I checked with the sender and the address is the correct one. I have had so many problems with FedEx that I have tried to get senders to use another service like UPS. They seem to get it right all the time.

 – About 1 Month ago.

Fedex HOW?!
Shipped my car Transmission with them since it was under 150lbs. Went less than 10 miles, and has not been scanned since. This happened on Halloween. Guess the trick is on me! Now I...

Fedex HOW?!
Shipped my car Transmission with them since it was under 150lbs. Went less than 10 miles, and has not been scanned since. This happened on Halloween. Guess the trick is on me! Now I have a car sitting in my garage without a transmission.

Fedex how can you lose a 40 gal container with a 140 lb transmission in 1 hr and 10 miles worth of delivery?

 – About 1 Month ago.

This is the second time dealing with a signature required package with FedEx, and just like the last time they try to deliver it at noon on a weekday, while I’m at work, after I put “don’t...

This is the second time dealing with a signature required package with FedEx, and just like the last time they try to deliver it at noon on a weekday, while I’m at work, after I put “don’t deliver until after 4” on my delivery instructions.

 – About 1 Month ago.

So the idiot Fed ex driver pulls into the door yard, jump side of his truck walk to the door slab the sticker and gets back and I trust to me. I Yell for him to stop by, he looks at me, And drives...

So the idiot Fed ex driver pulls into the door yard, jump side of his truck walk to the door slab the sticker and gets back and I trust to me. I Yell for him to stop by, he looks at me, And drives away. So now I'm stuck here all day tomorrow waiting for this idiot to come back. Why would Spectrum, Or any Company use these jokers for shipping? Had I known it would not be coming through UPS, I would never have signed up.

 – About 1 Month ago.

Fedex sucks!
I received a package today, and I saw in the email the following information:

Signed for by: ~DAWN STAIRS

I live in an apartment complex, and they...

Fedex sucks!
I received a package today, and I saw in the email the following information:

Signed for by: ~DAWN STAIRS

I live in an apartment complex, and they literally left my package DOWNSTAIRS!
Luckily nobody robbed my package, but it was a pretty bad service

 – About 1 Month ago.

FedEx sucks. Sent me email saying Wednesday delivery and had to sign for package. Waited all day ... never showed. Had to track package to find out the package won't show up until Thursday now....

FedEx sucks. Sent me email saying Wednesday delivery and had to sign for package. Waited all day ... never showed. Had to track package to find out the package won't show up until Thursday now.

Last year they said they stopped by and no one was home (I took that day off too and waited around all day).

FEDEX = LIARS LIARS LIARS. AS A VENDOR, WHEN YOU SHIP TO YOUR CUSTOMERS USING THESE GUYS YOU'RE SHITTING ON THEIR FACES. DON'T DO IT!!!!

 – About 1 Month ago.

I send many packages a year at my company and drop them off at the Clarendon, VA FedEx store in Arlington. In 9 years, FedEx has never lost a package nor have I files a claim. In the last month,...

I send many packages a year at my company and drop them off at the Clarendon, VA FedEx store in Arlington. In 9 years, FedEx has never lost a package nor have I files a claim. In the last month, I've filed two claims, each for a $2500 MacBook Pro. The first one just shows I dropped in off, then no updates on tracking. The second one was received by the end user, but the packages was opened and the MacBook Pro replaced with a bunch of catering menus. Both claims are still open, but the first one has been a month and no progress.

I will be ending our relationship with FedEx.

 – About 1 Month ago.

Truly the worst company ever. They never leave packages at doors,and expect people to wait all day for them to sign.....heres the kicker the package I requested to be sent to me doesn't require a...

Truly the worst company ever. They never leave packages at doors,and expect people to wait all day for them to sign.....heres the kicker the package I requested to be sent to me doesn't require a signiture. Whats even more comedic is that after I pointed out to their "customer service" that their driver didnt even leave a door tag they clamied that my neigbhors must have stolen the door tag (who wants your shitty door tag)???? God I hate this company if I had kids I would rather sacrifice my first born than ever deal with these idiots ever again.

 – About 1 Month ago.

Ordered an item on eBay over a week ago. The package has spent the last three days stuck in the same distributed center in Billings, Montana. If you're selling things online, do your customer a...

Ordered an item on eBay over a week ago. The package has spent the last three days stuck in the same distributed center in Billings, Montana. If you're selling things online, do your customer a favor and use USPS. Their pricing is more competitive and they ship things much quicker. Using FedEx is offensive to the customer and a waste of everyone's time.

 – About 1 Month ago.

Fedex Just called because delivery driver couldn’t find my house and wanted to know if it was a real address (already 5 days late). My house is on the corner in a residential neighborhood and is 21...

Fedex Just called because delivery driver couldn’t find my house and wanted to know if it was a real address (already 5 days late). My house is on the corner in a residential neighborhood and is 21 years old. My address is posted on both sides of the house and visible from the street. Customer no service informed me they may try to drop it off on Monday. FedEx sucks. Big brown truck always finds its way here

 – About 1 Month ago.

FedEx Japan is just as bad. I paid express shipping for my package one week ago and I still haven't received it. When I called the customer service in Tokyo they told me they have outsourced the...

FedEx Japan is just as bad. I paid express shipping for my package one week ago and I still haven't received it. When I called the customer service in Tokyo they told me they have outsourced the shippint! wtf?! I paid for FedEx and they outsourced my delivery to another courier and now they cannot track my package! Unacceptable!

 – About 1 Month ago.

Paid for some furniture to be delivered between a 10am-12pm EST window, never showed up Talked to customer service the next day "Sir we can assure you it will be delivered by 5 pm today" ...

Paid for some furniture to be delivered between a 10am-12pm EST window, never showed up Talked to customer service the next day "Sir we can assure you it will be delivered by 5 pm today" "Ok", I said, "Ma'am I will hold you to that." Wanna guess what happened? Wanna guess??????? No show. Looks like we're going to the delivery station tomorrow to wait an hr to be handed our goddamn Target furniture. Any business reading this please PLEASE do not deal with Fedex. They're scum

 – About 1 Month ago.

Let’s see. About a year and a half ago I ordered some shoes from gucci. Tracked my shipping via fedex and it should have been deivered on a Monday. This was Tuesday, strange because it requires...

Let’s see. About a year and a half ago I ordered some shoes from gucci. Tracked my shipping via fedex and it should have been deivered on a Monday. This was Tuesday, strange because it requires signature yet I was left no alert they had been there. Tuesday, driver never shows. I call Wednesday only to be told that if I don’t wait for driver the package will go back to NY. I ask what happened to the “we were here” slip and they basically couldn’t be bothered to care. So I waited Wednesday all day and finally got my package at 7:30 pm. Here I am almost two years later to get a bottle of wine I need to sign for and... SAME EXACT SCENARIO!!! Grrr! Never again!!

 – About 1 Month ago.

They bloody charge us for calling them to inquire about urgent parcels taking donkey years to arrive.

Fedex sucks and I will never use them again.

Thye can get lost.....

They bloody charge us for calling them to inquire about urgent parcels taking donkey years to arrive.

Fedex sucks and I will never use them again.

Thye can get lost..

 – About 1 Month ago.

In a matter of 3 minutes, there was a delivery exception for my package three times in the wrong city compared to my address, and then FedEx held the package at their office for pickup. My camera...

In a matter of 3 minutes, there was a delivery exception for my package three times in the wrong city compared to my address, and then FedEx held the package at their office for pickup. My camera footage confirms they were not at my front door of my apartment. Thanks FedEx, great job doing your job!

 – About 1 Month ago.

Priority Overnight guaranteed delivery by 10:30 am. It's 1:02 pm and it's still not here. Script-reading automaton on the phone tells me it "might" be here by 5 p.m. You can hear her...

Priority Overnight guaranteed delivery by 10:30 am. It's 1:02 pm and it's still not here. Script-reading automaton on the phone tells me it "might" be here by 5 p.m. You can hear her shrugging her shoulders over the phone!

 – About 1 Month ago.

6 days after "Delivery" and my package is not here. The damned thing is a FUTON! How could it get "LOST"?? Let's rename this company...how about "Fed Theft"?...

6 days after "Delivery" and my package is not here. The damned thing is a FUTON! How could it get "LOST"?? Let's rename this company...how about "Fed Theft"?

 – About 1 Month ago.

8 days from california to pa terrable ups 4 days ...

8 days from california to pa terrable ups 4 days

 – About 1 Month ago.

I don't know how this company is still in business. I really don't. ...

I don't know how this company is still in business. I really don't.

 – About 1 Month ago.

Fedex lost a large 30-pound box at its Indianapolis installation.

They have been "looking for it" for a week now.

Pathetic.
...

Fedex lost a large 30-pound box at its Indianapolis installation.

They have been "looking for it" for a week now.

Pathetic.

 – About 1 Month ago.

FedEx is literally theeeeeeeee worst delivery company on this planet! ...

FedEx is literally theeeeeeeee worst delivery company on this planet!

 – About 1 Month ago.

Fedex International . Paid lots of money for package to be delivered on time last Friday 26 abroad. Guess what, still in transit in Miami with no date for delivery. Customer support useless as it is...

Fedex International . Paid lots of money for package to be delivered on time last Friday 26 abroad. Guess what, still in transit in Miami with no date for delivery. Customer support useless as it is wholly automated. Never again

 – About 1 Month ago.

FedEx continues to disappoint for 20 years ongoing. I avoid buying anything from companies that solely use FedEx. When I'm forced to use their service, it's always late. It is incredibly...

FedEx continues to disappoint for 20 years ongoing. I avoid buying anything from companies that solely use FedEx. When I'm forced to use their service, it's always late. It is incredibly expensive on top of that, and there is no Guarantee. They are consistently late, I pay $50 for 2 day delivery, it comes in 5 days. If I pay $35 for 5 day delivery, it comes in 2 weeks. They have no incentive to improve. They shouldn't exist as a company. If you are a business, please for the sake of good business stop using FedEx.

 – About 1 Month ago.

Paid for 2 day delivery. Now day 5. Yes, FedEx sucks donkey balls in hell....

Paid for 2 day delivery. Now day 5. Yes, FedEx sucks donkey balls in hell.

 – About 1 Month ago.

So we can't have packages held at a FedEx location if the sender state's they want direct signature only. So, anyone at the address could sign and take the package, since they don't check...

So we can't have packages held at a FedEx location if the sender state's they want direct signature only. So, anyone at the address could sign and take the package, since they don't check for ID at the address. But, they check ID at every pickup location, be it a FedEx store or the local distribution hub. More secure than a person just signing and taking the package, since it's verified by ID. Yet, because the shipping party said no deviations, it's less secure, especially to apartment complexes, and if nobody is at home, they wait for 2 more failed attempts and then you have to go out to the distribution hubs 3 days after the expected initial delivery date to... You guessed it, show an ID and pick up the package.

Just allow us to pick up packages at locations for ANY ground/express package (DumbPost is a different beast entirely, I won't touch on that in this post). I work almost all business Mon-Fri, so nobody will be there to accept the package unless it's after my shift ends since those days are almost always aligned with business days.

 – About 1 Month ago.

Whenever someone ships me a package via FedEx, it never gets delivered and I have to go pick it up. Every other carrier manages to get into my building and deliver packages without any problems....

Whenever someone ships me a package via FedEx, it never gets delivered and I have to go pick it up. Every other carrier manages to get into my building and deliver packages without any problems. I'm going to start requesting that my orders never be sent by FedEx.

 – About 1 Month ago.

I live out of their delivery range for FedEx Express, so they handed my package over to a different courier at 3 in the afternoon, on the day scheduled for delivery. Now I have to wait an extra 2 days...

I live out of their delivery range for FedEx Express, so they handed my package over to a different courier at 3 in the afternoon, on the day scheduled for delivery. Now I have to wait an extra 2 days for my stuff. Couldn't they have given it to the 3rd party courier in the morning to cut processing time? f%@k FedEx.

 – About 2 months ago.

First time used a 3rd party shipper, MyUS to ship overseas from the US. My first choice would have been DHL but FedEX was the cheapest. Now I know why. But anyway, DHL Express would have been maybe...

First time used a 3rd party shipper, MyUS to ship overseas from the US. My first choice would have been DHL but FedEX was the cheapest. Now I know why. But anyway, DHL Express would have been maybe $40 more than FedEx but would have taken 4 business days, FedEx delivery was supposed to be 10 days. It has now been almost 3 weeks and their sorry tracking system stopped real-time tracking on Oct 12th. They have never tried to reach out and never even bothered reporting a delivery exception on the tracking site. I had to reach out to them and the package has been stuck in the UK since Oct 12th and they are saying it's b/c of lithium batteries but why not inform customers of that from the get-go so we know. You are supposed to be the professional and should know that lithium batteries are a no-go. I ordered two things that came with lithium batteries and I would have happily had them removed if I had of known they were going to delay delivery. FedEx is non-responsive, unprofessional and has the worst customer service I have ever seen. You would never think they've been in business for this long. I would never choose them as an option for shipping anything and especially anything I need or need within a certain time b/c it's obvious they are unreliable and cannot be counted on to deliver. FedEx sucks BIG TIME.

 – About 2 months ago.

Been complaining to fedex for over 2 years about how one of the drivers on my route "can never seem to find my building's front door" and even had packages get sent back to sender because...

Been complaining to fedex for over 2 years about how one of the drivers on my route "can never seem to find my building's front door" and even had packages get sent back to sender because of how lazy the bugger is. This week I ended up stalking a random fedex truck in my neighborhood to find my package because it had already had 2 attempts and today/that day was the last attempt before being sent back. I couldn't get the sender (google play store) to redirect the package to any other facility with google saying, fedex prevents THEM (the sender) from making changes without incurring costs to which I said I would pay extra. National Fedex customer support wouldn't let me redirect, wouldn't let me pickup the item at the central depot, basically told me if I can see a truck go stalk the truck. I tried to talk to my local fedex depot but I couldn't contact anyone there.

Anyway, not the point, the driver I found actually said to me: "that f*cker I knew there was no way he could finish his route as fast as he says. I gotchu, we gonna meet at 4pm I'll get your box and come back to you." Which he did (thanks Louis the good driver) and even though was a small thing, i gave him a ginormous bottle of soda as thanks.

 – About 2 months ago.

Worst shipper in the shipping business. I cringe when some sends me something with their service. You can guarantee a screwup or just pure laziness. Today, they misdelivered to somewhere else...in...

Worst shipper in the shipping business. I cringe when some sends me something with their service. You can guarantee a screwup or just pure laziness. Today, they misdelivered to somewhere else...in the age of GPS couldn't they figure that out or red flag when they deliver? All they tell you is that they open a case...super helpful. One time they just dropped it in the mailbox, two other times they forged my signature. They really couldn't care less.

 – About 2 months ago.

I'm waiting on a parcel from Fedex it's 1 state over, 5 hrs away from me. Yet it sat for an entire day without moving, now the estimated delivery date is 1 week from today!
I'm sure...

I'm waiting on a parcel from Fedex it's 1 state over, 5 hrs away from me. Yet it sat for an entire day without moving, now the estimated delivery date is 1 week from today!
I'm sure as usual it will go to another hub, literally passing by or through my town, then will do a full circle before heading in the right direction.
Of course then its a hand off to USPS to finish delivery?

Honestly if there is no other carrier option, I usually look elsewhere for a company who uses Ups. This time for the item I needed, had no choice unfortunately.

In comparison however. I ordered another item within minutes of the other and the shipper is Ups. Did not pay for upgraded shipping. Estimate was 5-7 days, same as FedEx.
The Ups package is arriving tomorrow. 3 days total and it's coming from much further away.

I hate FedEx with a passion frankly, they cannot get their crap together or deliver Anything on time? I just don't get it......ceo pockets getting lined over customer service as usual.

Dear FedEx.... "You couldn't organise a Pissup in a Brewery"

 – About 2 months ago.

Paid over $20 in shipping, knew they were supposed to be delivering my package today, saw the truck come... The driver came out of his vehicle and didn't even knock on my door. In the time it...

Paid over $20 in shipping, knew they were supposed to be delivering my package today, saw the truck come... The driver came out of his vehicle and didn't even knock on my door. In the time it took me to get down stairs, he placed the "Sorry we missed you" notice on the door, got back into the truck and drove off as I'm trying to wave him back. WTF did I even pay for expedited shipping for?

 – About 2 months ago.

Fedex sucks big time! 2nd time in 2 months packages lost after they were supposed to be delivered 7 days ago.
This time is much more rediculous explanation, customer service lady said the...

Fedex sucks big time! 2nd time in 2 months packages lost after they were supposed to be delivered 7 days ago.
This time is much more rediculous explanation, customer service lady said the shipper requested the package to be destroyed that's why undelivered! When shipper called to complain and they said to investigate with case number but no word since 3 days ago.
DON'T USE FEDEX!!!!

 – About 2 months ago.

Stayed home to sign for a package. Driver never came as I was home all day but the tracking says the drive attempted to deliver. The driver is a lazy no good piece of shit. I hope he gets cancer on...

Stayed home to sign for a package. Driver never came as I was home all day but the tracking says the drive attempted to deliver. The driver is a lazy no good piece of shit. I hope he gets cancer on his face and dies.

 – About 2 months ago.

When ever FedEx is used to ship it is always late. Two day shipping is usually 4 or 5 days and very late in the day. UPS on the other hand is usually very good....

When ever FedEx is used to ship it is always late. Two day shipping is usually 4 or 5 days and very late in the day. UPS on the other hand is usually very good.

 – About 2 months ago.

OOPS, I FORGOT TO MENTION THAT IT'S MEDICAL SUPPLIES THAT THEY ARE REFUSING TO DELIVER TO CHIPLEY, FL....

OOPS, I FORGOT TO MENTION THAT IT'S MEDICAL SUPPLIES THAT THEY ARE REFUSING TO DELIVER TO CHIPLEY, FL.

 – About 2 months ago.

FED EX IS REFUSING TO DELIVER TO AREAS AFFECTED BY HURRICANE MICHAEL. FUNNY, EVERYONE ELSE CAN MANAGE TO FIGURE OUT HOW TO GET HERE. THE ROADS THEY NEED TO TRAVEL ON HAVE BEEN OPEN SINCE THE DAY AFTER...

FED EX IS REFUSING TO DELIVER TO AREAS AFFECTED BY HURRICANE MICHAEL. FUNNY, EVERYONE ELSE CAN MANAGE TO FIGURE OUT HOW TO GET HERE. THE ROADS THEY NEED TO TRAVEL ON HAVE BEEN OPEN SINCE THE DAY AFTER THE STORM.

 – About 2 months ago.

Fedex is terrible. Why do you never update the tracking info? I have had packages go 4 days with no update and even after the package is delivered, there is no transit update. I am currently waiting...

Fedex is terrible. Why do you never update the tracking info? I have had packages go 4 days with no update and even after the package is delivered, there is no transit update. I am currently waiting on a new phone and the scheduled delivery was set for 10/18. At 643pm on 10/17 it was 6 hours away, plenty of time to make it to Savannah for delivery on 10/18. What do they do? They stop in Charlotte at 1 am and change scheduled delivery to 10/19. Why have they not gone out of business? UPS and even the postal service are better than them. I have never, and will never choose fedex for my carrier. They are constantly forced on me, much to my chagrin.

 – About 2 months ago.

FedEx service in India is among the worst courier companies. My package (a guitar) arrived from Bombay/Mumbai to Bangalore hub overnight, and was handed over to their local delivery partner next day,...

FedEx service in India is among the worst courier companies. My package (a guitar) arrived from Bombay/Mumbai to Bangalore hub overnight, and was handed over to their local delivery partner next day, and since then the last mile delivery folks have been lying through their teeth, saying that customer (i.e. I) have requested delayed delivery. It is now 4th day after package arrived in the city, and today they had the audacity to update delivery tracking to state that the delivery will happen within next 8 days. What a joke.

 – About 2 months ago.

Fedex can't seem to figure out how to deliver a package to where I live. Amazon is able to deliver packages to me, USPS is able to deliver packages to me, UPS is able to deliver packages to me....

Fedex can't seem to figure out how to deliver a package to where I live. Amazon is able to deliver packages to me, USPS is able to deliver packages to me, UPS is able to deliver packages to me. What is so difficult about it? They didn't even bother to inform me they weren't able to deliver it. I had to track my package and find out that way. I will never use them again.

 – About 2 months ago.

Plain awful. Sitting at home since 12 or so waiting for my package. FedEx is trying to tell me I wasn’t home and they left a note, none of that happened. Bunch of lies....

Plain awful. Sitting at home since 12 or so waiting for my package. FedEx is trying to tell me I wasn’t home and they left a note, none of that happened. Bunch of lies.

 – About 2 months ago.

Last week waiting on my new iPhone XS Max to be delivered. They never came to the door, but instead left the parcel sticker on the side of the garage door. Had they come to the front door I would have...

Last week waiting on my new iPhone XS Max to be delivered. They never came to the door, but instead left the parcel sticker on the side of the garage door. Had they come to the front door I would have answered, but being that my garage is on the other side of the house, I had no idea they even came out. Called to complain, Rep. said she would escalate and have the package delivered by 10 am the next day. The next day they were a no show and the notes in the system said 'No Such Address" and the package was returned to the hub. I called again and raised holy hell. Again they promised a 10 am delivery the next the day, after profusely apologizing. The next day, they were a no show for a second time, and the trifling delivery driver put in the notes, "Incorrect address or recipient has moved". I could not even believe that crap, and the Rep. let it slip that the driver was probably doing that because he gets off at 3:30 pm, and could not finish his route. I went to a level 15 after hearing that, and had them transfer me to a manger. After trying for 3 days, I finally got the package, well before 10am. And the delivery driver got an ear full!


Fast forward to this week. Had a package to be delivered on Monday by 8pm. At 4:00pm the package was still in transit to the hub that was responsible for delivering it to me. I called and spoke with a Rep that assured me the package would be delivered by 8pm Monday. Called them again at 7:45pm - mind you the package is still not showing out for delivery, yet this fool is telling me to give it 15 more minutes. For what?? Today is Tuesday and still the package is not showing out for delivery and the expected delivery date just says exception. I called them again and the Rep. tries to give me an excuse about inclement weather delays. Well not in my state buddy, plus the package has been 30 minutes from my home for 3 days. Not sure when this package will arrive but I will keep calling them and keep raising hell until I get it. Sad that customers have to go through this!

I have no idea why anyone would use FedEx to ship packages, they are the worst of the worst!

 – About 2 months ago.

Waiting on a badly needed medication? Closing in on a life or death situation? If you're relying on FedEx, you will die.
Long story short...a medication I have taken for 30 years is...

Waiting on a badly needed medication? Closing in on a life or death situation? If you're relying on FedEx, you will die.
Long story short...a medication I have taken for 30 years is temporarily unavailable in the U.S. But with a prescription and all necessary documentation I was able to get it in Europe through a friend. He shipped it to me via FedEx with whom he does thousands of dollars in business. Once in the U.S., however it sat in Memphis for more than a week. Every day they wanted something different and I obliged. What they asked for made little sense. Eventually it was released, but the local driver did not ring the bell nor did he leave any ticket. So I went to the local office and picked it up.
Fast forward several months. My friend sends the exact same medication with all the correct documentation. And now the package sits in Memphis. No communication, not assistance, nothing despite repeated phone calls and pleas. I have supplied everything they could possibly want and I have been completely ignored. I will probably never see it and I will pay the price physical because of these incompetent idiots. Go to hell FedEx.

 – About 2 months ago.

FedEx Freight sucks!!!!!!!! Wayne, NJ - get your act together. You are definitely not customer service focused!!!!! I will be shipping UPS all the way moving forward!!...

FedEx Freight sucks!!!!!!!! Wayne, NJ - get your act together. You are definitely not customer service focused!!!!! I will be shipping UPS all the way moving forward!!

 – About 2 months ago.

Merchant overnight/express a package on Thursday, expected to deliver Friday. An Express truck came in the area but didn't stop by to make delivery. I contacted Fedex, they claimed to have...

Merchant overnight/express a package on Thursday, expected to deliver Friday. An Express truck came in the area but didn't stop by to make delivery. I contacted Fedex, they claimed to have multiple drivers operated 2-3 services in my area, and the truck I saw wasn't Express. That's a LIE, the truck was white with orange and purple letter and the word Express right beneath the FEDEX logo. Basically, merchant paid for overnight, and I won't get it Monday, if I'm lucky.

 – About 2 months ago.

I have had at least 15 deliveries through FedEx, and never has a single one arrived without a major hitch. There's always something. The last two, and the one I'm currently waiting on, have...

I have had at least 15 deliveries through FedEx, and never has a single one arrived without a major hitch. There's always something. The last two, and the one I'm currently waiting on, have resulted in the claim that I'm not home when they literally didn't even visit my home. The same signed door tag that they slapped on my door two days ago is here and I've been in my apartment ALL DAY. They are cheating LIARS and I don't know why anyone would choose to ship with them or pay for any expedited shipping because they NEVER deliver. I have had deliveries from them over the course of a decade and three different US states, never has a single one not resulted in a call to customer service asking where the f%@k my package is at.

 – About 2 months ago.

FedEx used to be so good. Their service has gone way downhill. Last week they left an expensive rug I purchased sitting on my doorstep in the middle of the city and it was going to rain. I had called...

FedEx used to be so good. Their service has gone way downhill. Last week they left an expensive rug I purchased sitting on my doorstep in the middle of the city and it was going to rain. I had called the day before and asked them to hold it until I returned home from vacation. They said they would and they did not. Luckily my neighbor picked it up and brought it inside. I called FedEx and the woman I spoke with could only offer excuses ("The driver wouldn't leave it somewhere unsafe"; "A request for a hold is not guaranteed"; "I need to set up a delivery management account in order to set up a vacation hold"). So I went to the trouble of creating a delivery management account so that I can set up vacation holds and two packages were held according to the vacation hold. However, a third package was attempted to be delivered. The first two people I got (I think in the Philippines) were unable to understand what the problem is and did not seem to be able to access my account to see that I have a vacation hold. They kept saying "There is no vacation hold on this package" and I kept reading them my screen which says "Your Vacation Hold has been set. FedEx is holding all packages to your residence Tuesday, October 9, 2018 – Tuesday, October 16, 2018." I was finally transferred to someone in the US who was able to add the vacation hold to this package. Also, their computerized answering system does not seem very good about recognizing English - I kept saying "Tracking" and the system would repeat back "Packaging". Hopefully things will get better or they will go the way of the United States Postal Service (which now uses FedEx for deliveries).

 – About 2 months ago.

I had a package shipped to an address where the recipient wasn't home. I called in an asked to lift the signature requirement to which they said no. Then I called in to have them hold it at a...

I had a package shipped to an address where the recipient wasn't home. I called in an asked to lift the signature requirement to which they said no. Then I called in to have them hold it at a Walgreens 4 miles away. It's be two f%@king days. Package still hasn't arrived at the house. What a bunch of f%@king cavernous assholes.

 – About 2 months ago.

I live in Brooklyn, New York and am thoroughly disgusted with Fedex. Here's why.

I believe Fedex's new policy to partner with Walgreens is discriminatory to people who are...

I live in Brooklyn, New York and am thoroughly disgusted with Fedex. Here's why.

I believe Fedex's new policy to partner with Walgreens is discriminatory to people who are mobility impaired. The local Fedex Express driver never wants to leave my packages under the porch, as instructed in my Fedex account delivery instructions, even if the package does not require a signature. He takes it to the local Walgreens where I am expected to pick it up. However, the nearest Walgreens is a bus or cab ride away (I don't drive). This means an additional cost to me and in my weakened physical condition, an undue burden. It doesn't matter whether or not I'm home when he rings (he doesn't always ring, and never leaves a door tag.), by the time I hobble to the door, he's gone and has taken my package with him.

I order things online to be delivered to my home so I don't have to go anywhere to get them! Does Fedex not see the inherent contradiction at the heart of their new policy? I understand Fedex is trying to thwart thieves, (I have never had a package stolen. Amazing, I know.) but ultimately, the recipient should have a choice in how to receive their package. Also, if the vendor doesn't require a signature, and if the recipient has made a Fedex account just so that they could create delivery preferences and special instructions, I don't understand why all of that is ignored and the driver is given the latitude to leave the package elsewhere. Then I have to go through the rigamarole of calling, and calling and calling until someone tells the bonehead to LEAVE THE PACKAGE!!!

Hey Fedex: Home delivery means delivering to people's HOMES!!!

 – About 2 months ago.

Came home to a door tag that isn't readable. Not going to be home for the next couple days for delivery attempts 2 & 3 (so wasted time for FedEx trying to deliver). Called to see if they could...

Came home to a door tag that isn't readable. Not going to be home for the next couple days for delivery attempts 2 & 3 (so wasted time for FedEx trying to deliver). Called to see if they could hold package or deliver on the 4th day (when I will be home) and was told no. They say I have to drive 2 hours to pick it up on the 4th day. Thanks....

 – About 2 months ago.

For the FIFTH day my package is bouncing around the Chicago area, still can't find my house though....

For the FIFTH day my package is bouncing around the Chicago area, still can't find my house though.

 – About 2 months ago.

FedEx sucks! They don't knock the door or call me and just left a door tag. They also do not allow me to pick up the package!...

FedEx sucks! They don't knock the door or call me and just left a door tag. They also do not allow me to pick up the package!

 – About 2 months ago.

Package sent from Nashville, TN to Griffith, IN. For some stupid reason it sat in Burbank, IL (37 minutes away) for 2 days!!!! What the hell?! Not the first time FedEx has done this. They are the...

Package sent from Nashville, TN to Griffith, IN. For some stupid reason it sat in Burbank, IL (37 minutes away) for 2 days!!!! What the hell?! Not the first time FedEx has done this. They are the worst of all the carriers.

 – About 2 months ago.

No reason to say Fedex sucks because everyone else has said it. I think they F**ken sucks. Paid for two day express. Waited all day and they were a no show. I called Fedex and they said they would...

No reason to say Fedex sucks because everyone else has said it. I think they F**ken sucks. Paid for two day express. Waited all day and they were a no show. I called Fedex and they said they would contact local Fedex, while i was put on hold, he came back and said local Fedex would get a hold of me which thet did. The woman said she talked to driver and he said i wasn't home which was a lie. The woman also said they would deliver it to local Walgreens and i could pick it up at noon the next day. Noon came and went bye. Called Fedex again and said it is on the 8pm delivery . It never arrived. Now they say it is going to be Monday. Yeah right. All they do is lie lie and fu*k*n lie. They dont care . They are nothing but a bunch of f%@ken lying pieces of shit everyone of them

 – About 2 months ago.

Yuuuup! Was supposed to have a package (a TV for my 85-year-old father whose TV broke about a week ago, and he's been waiting for this, since it's one of his only entertainment options aside...

Yuuuup! Was supposed to have a package (a TV for my 85-year-old father whose TV broke about a week ago, and he's been waiting for this, since it's one of his only entertainment options aside from doing the crossword...)

Ahem, ANYhow, the shipping info has said it was supposed to get here (Saturday) since it shipped like Tuesday, more or less. Even got an email yesterday saying it'd be here today. Wake up this morning to a message saying "oh hey we tried to deliver it at pre-8am on a Saturday and no one was home so we'll deliver it Tuesday.)

Spent over 3 hours playing phone tag with people at Fed Ex, going slowly up the chain starting with an initial "oh yeah, we'll have them schedule it for another delivery today, they'll get in touch with you within 2 hours."

The upshot: the whole "we tried to deliver the package" thing was a lie from start to finish since it hasn't even been on a truck, and no one at Fed Ex can even get through to the local branch (it just goes to voice mail), and the manager of the place won't even answer his cell phone. For the people at Fed Ex higher up the chain.

And so now he won't have his package until Tuesday, since tomorrow is Sunday and the next day is Columbus Day? Or maybe they're always off on Monday? I got confused. And I don't even know why, other than "we can't be bothered to do our jobs, or even answer the phone for the people who run our business overall."

(This after another delivery I had to sign for yesterday that they finally delivered at 4pm, and came to the back door for some weird reason known only to them.)

So yeah, FedEx sucks, and avoid using the local office in Cumberland MD if at all possible since who knows when they can be bothered to do what they're supposed to do with your package.

 – About 2 months ago.

They lie about every detail. They say it could not be delivered and never came to the home. They were called and stated they will try again tomorrow. Again they never came by the house and they stated...

They lie about every detail. They say it could not be delivered and never came to the home. They were called and stated they will try again tomorrow. Again they never came by the house and they stated it was on the truck the whole day and the tracking showed that it never left the facility. Then I called and ask for the package to be held so I can pick it up. I called the third day and they stated it was out for delivery after I verified the day before two times that it would be held for me. Then they read their notes and stated oh! Yea we put it to be picked up at the facility. Call us back in two hours. I called back in three and half hours and then they stated it is out for delivery again and that they didn't take it off the truck. Waited all day and still no package or truck anywhere on my block. What do the drivers do all day. Why isn't there anyone noticing what is going on. Everytime I call FEDEX they ask me to take a survey. How can I do a survey for my phone call if everytime they help me with never ends up as they say. I will never use FEDEX to send out EVER. I will also avoid vendors with FEDEX as a shipper. I will spread the word out to everyone I know.

 – About 2 months ago.

Hi Everyone .
I work for FedEx Ground , Bridgeport, PA
Their Phone # is 610-239-3012. Its their Central Control. Ask for Nate Pendelton or Ross Borman. They are the Shift Managers. They...

Hi Everyone .
I work for FedEx Ground , Bridgeport, PA
Their Phone # is 610-239-3012. Its their Central Control. Ask for Nate Pendelton or Ross Borman. They are the Shift Managers. They should be there, because that is where they hide during the shifts. Or ask Ray Hall, Jeff Moran, Joe Wagner, or Reyna.
The company is god awful .
Management lies about everything and are complete morons.
The company is cheap beyond belief.
Most of the employees are lazy minorities.
The drivers are not fed ex employees.
Most trucks are not owned by the company.
The drivers are independent contracts , or employees of companies that buy delivery routes from Fedex,

 – About 2 months ago.

Hi Everyone .
I work for FedEx Ground , Bridgeport, PA
Their Phone # is 610-239-3012. Its their Central Control. Ask for Nate Pendelton or Ross Borman. They are the Shift Managers. They...

Hi Everyone .
I work for FedEx Ground , Bridgeport, PA
Their Phone # is 610-239-3012. Its their Central Control. Ask for Nate Pendelton or Ross Borman. They are the Shift Managers. They should be there, because that is where they hide during the shifts. Or ask Ray Hall, Jeff Moran, Joe Wagner, or Reyna.
The company is god awful .
Management lies about everything and are complete morons.
The company is cheap beyond belief.
Most of the employees are lazy minorities.
The drivers are not fed ex employees.
Most trucks are not owned by the company.
The drivers are independent contracts , or employees of companies that buy delivery routes from Fedex,

 – About 2 months ago.

These megaturds pull the same horseshit every time they are supposed to deliver a package to me. They give me a date, I stay home with the gate open to make sure they can access the property, then...

These megaturds pull the same horseshit every time they are supposed to deliver a package to me. They give me a date, I stay home with the gate open to make sure they can access the property, then they lie and tell me the property was inaccessible. Really, liars? I was here all day, spending countless hours waiting for your lying arses to deliver my package when you said you would, but you would rather lie and say there was no access. This has happened multiple times. I am at the point of not doing business with certain vendors because I just can't deal with fedex anymore. Really, fedex? This is your business model? Your drivers are megaturds and there is no accountability. I will avoid using your service like the plague. You truly suck mards

 – About 2 months ago.

indeed, fedex sucks absolutely! so.., am i reading the sidebar correctly that the ceo for fedex make almost $14,000,000 a year? holy crap! for that much money he sure as hell should be able to...

indeed, fedex sucks absolutely! so.., am i reading the sidebar correctly that the ceo for fedex make almost $14,000,000 a year? holy crap! for that much money he sure as hell should be able to implement some better practices! damn...

 – About 2 months ago.

had a door tag stating fedex tried to deliver a package that requires a signature but no one will be home at the time they are in this area. i then have to go to the local depot to pick it up but...

had a door tag stating fedex tried to deliver a package that requires a signature but no one will be home at the time they are in this area. i then have to go to the local depot to pick it up but i'm not expecting anything that should require a signature so if i get to the depot and find out it's not even for me i've just driven 1/2 hour each way out of my way for nothing and all because some under paid lackie wouldn't tell me anything about the shipment other and recite back to me what had already been discussed... what a crock! and when i used to work in shipping i would be asked why i didn't use or like fedex, seriously?...

 – About 2 months ago.

FedEx sucks!! Their tracking info told me my package would be delivered today here in the UK by 6pm. So, as you do, I waited in the house all f%@king day to wait for the package and at 7pm the...

FedEx sucks!! Their tracking info told me my package would be delivered today here in the UK by 6pm. So, as you do, I waited in the house all f%@king day to wait for the package and at 7pm the tracking info still said it would be delivered today but "whaddaya know!" the time is now missing from the tracking info!!!

So, I called FedEx and they told me it is actually out for delivery for TOMORROW!! f%@k YOU FEDEX YOU MASSIVE PILE OF STEAMING PISS MIXED WITH SHITE IN A f%@k PIE!!!!!!!!

 – About 2 months ago.

Once again our scheduled FedEx isn't getting picked-up. We have one of laziest FedEx drivers, we are on a daily pick-up route and still have problems, I have seen the FedEx ground truck just...

Once again our scheduled FedEx isn't getting picked-up. We have one of laziest FedEx drivers, we are on a daily pick-up route and still have problems, I have seen the FedEx ground truck just sitting in our parking lot and the driver playing on his phone for nearly 30 minutes and then he just drives away...never coming in the building to do his daily pick-up. :(

 – About 2 months ago.

Called customer service for help with an LTL shipment. After being shuffled around on the phone I was finally connected to an LTL 'specialist' . . . who wrongly insisted that I had to process...

Called customer service for help with an LTL shipment. After being shuffled around on the phone I was finally connected to an LTL 'specialist' . . . who wrongly insisted that I had to process the shipment on the 'ship' tab (which is used for small package air & ground) rather than the LTL tab. When asked "Why is there an LTL tab, then?" The answer? "I have no idea."

Never in my life have I ever dealt with a company that hires nothing but the most mentally defective simpletons . . . I'm fairly certain that you have to be missing at least one chromosome before FedEx will even consider hiring you.

 – About 2 months ago.

Ordered three products all come from Cali I'm in Cincinnati one product I ordered was on Thursday I received it yesterday (Monday) and that was through USPS I ordered the second package that was...

Ordered three products all come from Cali I'm in Cincinnati one product I ordered was on Thursday I received it yesterday (Monday) and that was through USPS I ordered the second package that was Wednesday Ups it is now Tuesday and it shows for a delivery today we will see and thirdly another coming through FedEx lol I ordered it last Wednesday also mind you all from Cali in pretty close proximity so I tracked it these idiots went from California all the way up to freaking new jersey!!! Now I don't blame to be the smartest person but you literally drive right past me moron!! You drove from one coast to the other coast to have to come back to the middle why in the world didn't you just stop and drop off packages on the way that was a complete waste of yours and my time dumbasss!
People who use FedEx should be held accountable also you know how horrible they are yet you still use them I hate to say it but anytime I order something and it comes USPS I know that I will have it in already 3 days I cannot say that for the other 2

 – About 2 months ago.

Fed ex sucks because how can a company allow drivers to say it was delivered and scan it somewhere else, I called and started a case and while I was in the phone the person said let me check where he...

Fed ex sucks because how can a company allow drivers to say it was delivered and scan it somewhere else, I called and started a case and while I was in the phone the person said let me check where he was at when he scanned the item, I think she was thinking out loud because she said “ why is he way over there, wait what is going on” and then tells me I have to wait 4 days because the driver won’t get the message to trace back where he left the package. I think that’s total bs that they get away with that, I work for a company if something isn’t right I get suspended for a customer mistreat, I think that same ruling should go to the fed ex drivers.

Venting done, I feel so much better 😂

 – About 2 months ago.

FedEx, still the only courier offering one week deliveries from coast to coast. To think, I used to hate "brown"....

FedEx, still the only courier offering one week deliveries from coast to coast. To think, I used to hate "brown".

 – About 3 months ago.

It's seriously the worst company you can choose. I feel bad for brands that are doing business with them. Example: under armour has a deal with them and it was first, and last time that I bought...

It's seriously the worst company you can choose. I feel bad for brands that are doing business with them. Example: under armour has a deal with them and it was first, and last time that I bought something form UA.
Adidas & UPS are doing AMAZING job and will stick with them.

 – About 3 months ago.

Yesterday I come home to a long tire track having had turfed my yard next to my driveway. My wife was home and I immediately checked her tires and they were clean. There’s no way there’s wasn’t...

Yesterday I come home to a long tire track having had turfed my yard next to my driveway. My wife was home and I immediately checked her tires and they were clean. There’s no way there’s wasn’t mud on whoever’s tire did it. I wish I could show the pictures here. It runs the entire length of the driveway and towards the top there is a deep area where clearly they were getting stuck. The package in question? A single bottle of essential oils, so really small. Does this justify coming up my driveway in your truck? Does anyone have any suggestions as to what I should do? I am beyond furious. I hate fedex. This just takes the cake, out fedex driver at work has damaged more packages and products than I can even list. Leaving packages on our closed door loading dock in the pouring rain, slamming heavier packages down so hard the product inside is damaged and or the tape has popped and the box is wide open and product spilled out. They have done nothing about that so my vendors have switched to UPS for our deliveries.

 – About 3 months ago.

I was tracking a package and they stated it left PHX and the next day it was supposed to be delivered to me. It was not and the updated tracking states it is leaving PHX again 24 hrs after it had...

I was tracking a package and they stated it left PHX and the next day it was supposed to be delivered to me. It was not and the updated tracking states it is leaving PHX again 24 hrs after it had supposedly left there. Now there is no devilry date. WTF

 – About 3 months ago.

We ordered a Honda portable generator, after Hurricane Florence damaged the electricals at our marina. Ordered on Froday of last week with a delivery date of Monday. Didn't arrive on Monday, nor...

We ordered a Honda portable generator, after Hurricane Florence damaged the electricals at our marina. Ordered on Froday of last week with a delivery date of Monday. Didn't arrive on Monday, nor aTuesday, nor Wednesday. Calls to FedEx to locate our shipment are routed to India or Pakistan and the rep on the phone couldn't communicate what the status is. We are literally in the dark over this, with no power, no internet...nothing. Finally requested they leave it at an OnSitr holding location (Walgreens) and delivery slated for today. Confirmed with Walgreens that FedEx had been in and out three or four times today but I get a notification that my shipment was delayed again due to weather conditions in my area. We had a hurricane about 13 days ago but the roads are dry and passable. If it was so bad, explain the three or four deliveries to Walgreens. I call FedEx and demanded an American representative and that girl tells me that the label hasn't even been printed for the delivery to the OnSite hold location. I bought this with two-day shipping. These people don't care. I hate FedEx. They suck.

 – About 3 months ago.

I sent a package overnight from Springdale AR to Watertown SD. It's 690 miles from Springdale to Watertown so how hard could it be to get it there overnight? It didn't get there overnight. ...

I sent a package overnight from Springdale AR to Watertown SD. It's 690 miles from Springdale to Watertown so how hard could it be to get it there overnight? It didn't get there overnight. It's in Dunedin FL with pending delivery. I guess that overnight package wanted to take the scenic route instead. The last time I used Fedex they actually got it there overnight but now this will be the last time I use them.

 – About 3 months ago.

Attempted to deliver to wrong address and now i have to cancel travel plans cuss they cant take the time to go to the f%@king correct address......
...

Attempted to deliver to wrong address and now i have to cancel travel plans cuss they cant take the time to go to the f%@king correct address......

 – About 3 months ago.

Apple is sending new XS phone’s via FedEx who immedialty hands off to USPS. So much fornthe date they promise the phone to be here. USPS tells you the delivery date, which comes and goes. No way...

Apple is sending new XS phone’s via FedEx who immedialty hands off to USPS. So much fornthe date they promise the phone to be here. USPS tells you the delivery date, which comes and goes. No way to truly track or find out WTF! Fedex has to wait “two days” for systems to update. Fedex sucks because it is stupid enough to get in bed with USPS.

 – About 3 months ago.

FedEx sucks. Two day service is three and when it is at the local facility you can’t pick it up. Ship UPS ...

FedEx sucks. Two day service is three and when it is at the local facility you can’t pick it up. Ship UPS

 – About 3 months ago.

i don't know how they stay in business. They do well on the overnight and priority stuff but the ground service is absolutely horrible.I will not do business with any vendor now that uses fed-ex...

i don't know how they stay in business. They do well on the overnight and priority stuff but the ground service is absolutely horrible.I will not do business with any vendor now that uses fed-ex without the option of another carrier.

 – About 3 months ago.

i own a store-- they are pre-paid to deliver to me-- when the drivers get here- they are lazy and CHARGE ME a pallet lift gate charge without asking my permission-- I have employees that can empty...

i own a store-- they are pre-paid to deliver to me-- when the drivers get here- they are lazy and CHARGE ME a pallet lift gate charge without asking my permission-- I have employees that can empty their trucks-- they add on charges because they think people pay them-- I won't -

 – About 3 months ago.

Hi, I ordered a replacement phone on 9-13-2018 and paid through pay pal. Thought it would take maybe 3 days since I ordered items before and USPS always delivers in about 3 days. Went to look at the...

Hi, I ordered a replacement phone on 9-13-2018 and paid through pay pal. Thought it would take maybe 3 days since I ordered items before and USPS always delivers in about 3 days. Went to look at the tracking after a couple of days and noticed it was FedEx who was the carrier and the estimated delivery date was 9-21-2018 LOL. That's more than a week to go from NJ to FL LOL. Is this a joke? So the 21st comes around no package and their tracking still says on time. Then today I go to update the tracking and it says package is in Orlando and it will take another 4 DAYS to go just 80 miles to where I live. Really? That's so embarrassing for FedEx I don't even know what to say. LOL So it will be nearly 2 weeks to go from NJ to FL, if it arrives when they say. Is that a new across the country service FedEx is doing? "Ship with FedEx and get our speedy two week delivery across the county!" (w a small disclaimer maybe in two weeks) LOL What a joke it would have arrived here sooner on the back of a camel. I will now be WO a phone for over 2 weeks thanks to FedEx. From now on I will have to specify only USPS and warn other people not to use this service,it's just to risky. Hey FedEx when USPS beats you, you have a serious problem. They may use the Hurricane as an excuse LOL "hey all our FedEx trucks that go from NJ to FL do not go on I95 on route to FL they go through all the coastal towns in NC that are flooded" LOL Anyone thought of creating a tweet or Instagram #fedexsucks or something like that lol.

 – About 3 months ago.

People who live in secured buildings HAVE NO f%@kING WAY OF KNOWING WHEN YOU SHOW UP TO DELIVER UNLESS WE LITERALLY SIT OUTSIDE AND WAIT. I missed my package by literally 40 seconds, I ran after the...

People who live in secured buildings HAVE NO f%@kING WAY OF KNOWING WHEN YOU SHOW UP TO DELIVER UNLESS WE LITERALLY SIT OUTSIDE AND WAIT. I missed my package by literally 40 seconds, I ran after the truck and they didn't even stop.

 – About 3 months ago.

FedEx has a history of showing up to my apt building, ringing the buzzer and just leaving a "sorry we missed you" sticker. They never bring the package in like they're going to wait for...

FedEx has a history of showing up to my apt building, ringing the buzzer and just leaving a "sorry we missed you" sticker. They never bring the package in like they're going to wait for the person to come down the stairs. They walk in with the sticker, ring the buzzer, get in the van and leave.

 – About 3 months ago.

I took work off on a Friday to have an amazon delivery that the seller GUARANTEED would be there by EOD. So in addition to missing a day of work, I now have to cancel my plans for Saturday bc now...

I took work off on a Friday to have an amazon delivery that the seller GUARANTEED would be there by EOD. So in addition to missing a day of work, I now have to cancel my plans for Saturday bc now they're claiming to deliver by 8p on Saturday. Don't use words like guarantee when you have no intention of doing so. There was no explanation and no inclement weather and the seller was 30 miles from where I live. Anyone want to bet I will have it tomorrow??? I love how the customers are penalized for their complete incompetence.

 – About 3 months ago.

I was expecting a package to be delivered at noon on a Friday. I was catching a 2:30 train for a family reunion / vacation and was vigilantly waiting for the delivery. Imagine my surprise when I...

I was expecting a package to be delivered at noon on a Friday. I was catching a 2:30 train for a family reunion / vacation and was vigilantly waiting for the delivery. Imagine my surprise when I refreshed the tracking number to discover that a delivery had been attempted - at noon - and since no one was home, a second attempt would happen on Monday. They never rang the bell, just left a tag saying no one was home. I'm guessing the driver figured I wouldn't be there since it was noon on a Friday.

FedEx customer service is a joke - everyone is sorry and understanding of your situation and yet no one is capable of doing anything to fix the problem. They have no way of communicating with drivers and/or FedEx locations? Hi, its 2018. You don't have a way of calling the driver or reaching the branches? The package was finally delivered at 10p and, due to their negligence, I missed the first day of family vacation. I hope you go out of business.

 – About 3 months ago.

A few days ago my security camera caught the FedEx guy THROWING my package over the gate and onto my driveway. They have also lost my packages, and they are more frequently late than any other...

A few days ago my security camera caught the FedEx guy THROWING my package over the gate and onto my driveway. They have also lost my packages, and they are more frequently late than any other delivery service. I hate FedEx and will go out of my way to place orders with merchants who use anybody else. I will pay more for the same item if I can get it shipped without dealing with FedEx.

 – About 3 months ago.

The whole day waiting for a delivery is bull crap, then I live in a secured building so I have to make SPECIAL delivery instructions and they still don't use them. They suck seriously how are they...

The whole day waiting for a delivery is bull crap, then I live in a secured building so I have to make SPECIAL delivery instructions and they still don't use them. They suck seriously how are they still in business.

 – About 3 months ago.

Ordered tires from Richmond Va on 9-11-18
Shipped same day to Upper Markboro MD.
FedEx has sat in this package 8 days now.
The tracking says "on vehicle for delivery", then...

Ordered tires from Richmond Va on 9-11-18
Shipped same day to Upper Markboro MD.
FedEx has sat in this package 8 days now.
The tracking says "on vehicle for delivery", then it says "No attempt made to deliver".
Called their call center, because you cant get a number for the local office, nobody knows why.
Opened a claim. No one called me back like I was promised.
Called again. Went on hold again, call center called the local office. Was told they were guaranteeing deliver by COB.
Still haven't gotten squat. Vendor has fmrwfunded my shipping already, and knows I won't ever use a vendorthat does fedex. Going to be initiating a RTS tomorrow. I would rather go to a Rio off tire shop than deal with these stupid f%@ks.
Full of incompetent lazy ignorant persons.

 – About 3 months ago.

seriously? how can these people still be in business? you can't call for assistance and speak with someone who speaks English? They have no clue what they are doing.

You need their...

seriously? how can these people still be in business? you can't call for assistance and speak with someone who speaks English? They have no clue what they are doing.

You need their packaging - where the hell do you get it
We send UPS in a frikin box of our own and print our own label, apply the label, seal the box, check that we need a pickup and wallah - it ships.

Need help with a question? call a third world country because that's where their help desk people are; good luck with their english.

How in the hell do you run a company this way?

 – About 3 months ago.

Fed Ex stole a package with value over 300 dollars. They declared that was left on the front door but it never did. Fed Ex SUCKS!!...

Fed Ex stole a package with value over 300 dollars. They declared that was left on the front door but it never did. Fed Ex SUCKS!!

 – About 3 months ago.

When I order from Amazon & find out it is coming FedEx I cringe. They make the USPS look good. I was supposed have a delivery Saturday & was going to be gone all day so I set up to be held at location...

When I order from Amazon & find out it is coming FedEx I cringe. They make the USPS look good. I was supposed have a delivery Saturday & was going to be gone all day so I set up to be held at location in Shreveport, La. Tracking shows it’s location south of Dallas, Tx since Saturday afternoon. Monday afternoon it’s still at location south of Dallas. I HATE FedEx!

 – About 3 months ago.

Where do you start?the last time I guess.specifically asked to have it put by the back door.ends up leaning against the fence next to the road.this was an 800$ bicycle.package before that needed a...

Where do you start?the last time I guess.specifically asked to have it put by the back door.ends up leaning against the fence next to the road.this was an 800$ bicycle.package before that needed a signature.well,I work.took the day off.when 4 o'clock comes around I check updates.package won't be here til next day. 2 days of back and forth before I could get it.have a package coming this week that needs a signature,and I already want to choke someone.Indian lady on the phone is no help.USPS,you are gods compared to fedex.

 – About 3 months ago.

Fedex called yesterday to confirm I could stay at home to receive a package. Stayed at home as it was a package I couldn’t pick up (wouldn’t fit in my car). 4:30pm - called to check status, on...

Fedex called yesterday to confirm I could stay at home to receive a package. Stayed at home as it was a package I couldn’t pick up (wouldn’t fit in my car). 4:30pm - called to check status, on track to deliver by 6pm. Called again at 6pm, on track to deliver by 8pm. Called at 9pm - operator says, she can’t figure out why they didn’t deliver. Driver is now done his shift. Great.

 – About 3 months ago.

FedEx you know you suck because of the driver pool you have created aka contract people who hire just about anyone to fill the seat, overload those drivers to the point they can’t make drops by end...

FedEx you know you suck because of the driver pool you have created aka contract people who hire just about anyone to fill the seat, overload those drivers to the point they can’t make drops by end of day, some stop drops at 5:38pm one we get delayed with our jobs and projects, till who knows when, I had to wait an extra 3 days for some drop on Friday till Wednesday the next week with who cares attitude from FedEx . You don’t get this kind of service from UPS, they will regimented company UPS is, And says one thing about FedEx lack of regiment in their company about the bottom line not customer service they could care less you get your package when your schedule to receive it. In the future when I’m purchasing products I will insist they use UPS and not FedEx, or I’ll just go somewhere else to a company that will ship by FedEx o I will insist they use UPS and not FedEx, or I’ll just go somewhere else to a company that will ship by UPS, That is all!

 – About 3 months ago.

Got a tag Wednesady, no one home, (picked signature required by mistake because it was free with order). I left a signed message and a signed tag to leave in back door or deliver to the pick up...

Got a tag Wednesady, no one home, (picked signature required by mistake because it was free with order). I left a signed message and a signed tag to leave in back door or deliver to the pick up station close by. Thursday day new tag. I had to call and they offered me to go pick it up over 1 hr drive away in another province. I am like Return to sender I will get it shipped some other way, they then say they can ship it closer. The pick up is a 5 min drive away. Should have got it Wednesday but now have to wait until Monday for the pick up. Why they could not drop it off Friday when they are supposed to do a 3rd attempt and the pickup is 5 mins away is beyond me. Next day delivery has become next week delivery. Thanks

 – About 3 months ago.

FedEx location is within a mile or two from my house. Package entered fedex facility/transit Wednesday at around 2:00PM, and arrived in my town at around 10:00AM Friday. I ordered the “FedEx Three...

FedEx location is within a mile or two from my house. Package entered fedex facility/transit Wednesday at around 2:00PM, and arrived in my town at around 10:00AM Friday. I ordered the “FedEx Three Day Express Saver” so it completely baffles me it wasn’t able to deliver at the end of the Friday business day, which would in total clock out the third business day. However, I have to wait an additional 3 days because it isn’t due for delivery and I guess they prioritize home deliveries on Saturdays over people who paid extra. Thanks FedEx!

 – About 3 months ago.

They have gotten so big, they just don't care for people anymore Minnesota...

They have gotten so big, they just don't care for people anymore Minnesota

 – About 3 months ago.

I have been waiting for 4 months to be the $100 insurance claim I paid for on a lost package. I have held on the phone, filled out forms been on hold for over 35 minutes, filled out forms, filled...

I have been waiting for 4 months to be the $100 insurance claim I paid for on a lost package. I have held on the phone, filled out forms been on hold for over 35 minutes, filled out forms, filled then out again and still told my claim was denied . It was never recd and stayed in Wilmington
CT for weeks.. I am so frustrated about the waste of time and money. I cannot get thru to the Customer Advocate dept.....they do not seem to know which Michael I talked to. I suggested they read notes on my file and they had not thought of that.

II WILL NEVER SHIP WITH THEM AGAIN. BEWARE.

 – About 3 months ago.

FedEx is great if you like paying for 3 day shipping and having your package arrive in 8 days. ...

FedEx is great if you like paying for 3 day shipping and having your package arrive in 8 days.

 – About 3 months ago.

Virtually every time Fedex "delivers" to this house, we get a note saying they tried but we were not home. I am retired and at home. My daughter works out of the house, always home. ...

Virtually every time Fedex "delivers" to this house, we get a note saying they tried but we were not home. I am retired and at home. My daughter works out of the house, always home. Son-in-law works nights, home during the day. There are always cars in the driveway and signs that it is OBVIOUS that folks are home. Last week I got yet another "you weren't home" note on the door. Called Fedex. They told me that it had BEEN DELIVERED AND SOMEONE WAS HOME. I said, "Well, gee whiz. Why then is it that we don't have the item and I have this note on my door?" I was again told it had been delivered. Realizing that there was no way I could deal with this idiotic form of "logic" I hung up. Called the place I bought it from and explained. They said they would mail another right out. Went to door yesterday (I was home all day, long with three other folks) and there it was...you got it!....another "we tried to deliver but you weren't home" note on the door. So, exasperated, I called the company I purchased the item from. They suggested I call Fedex to get the name/address of a drop-off spot where Fedex leaves stuff and customers pick it up. I did so. They told me they would send it to the "nearest drop off spot to me". Wanna know where that is? It is 11 miles away. 11. I am about to leave to drive my car, on my own gas bill, 11 miles away to pick up something Fedex should have delivered over a week ago. Funny folks, it really is. We have UPS in town and I never, ever, had this problem with them. I wonder what the difference is between these two companies. Let's see. Could it be actually caring about the customer? Could it be training in professionalism and best practices? Could it be employee selection? Or more?

It's all those, and more. Each time I need a package delivered I pray it's going to be either USPS or UPS. Unless there is NO other way, I no longer purchase from companies using Fedex.

 – About 3 months ago.

Fedex Computer Delivery to my home – Signature Required
9/8 – 3:13 Pm status updated to ‘Customer not available’. My wife & were home until 4:00, no package, no doorbell ringing, no...

Fedex Computer Delivery to my home – Signature Required
9/8 – 3:13 Pm status updated to ‘Customer not available’. My wife & were home until 4:00, no package, no doorbell ringing, no knocking and most notable, no sticky note.
9/11 – status changed to ‘Damaged, handling per shipping instructions’, will deliver next day.
9/13 – 4:15 Fedex truck pulls into our driveway while we watch and then leaves two minutes later without coming to our door. I walk outside as he is leaving. He stops, looks at me, and then drives on. Still no package.

 – About 3 months ago.

“we haven’t accepted the package yet so there’s nothing we can do with it yet” .. how the f%@k can you not Have a package held for pick up when the label has been created?? Then she talks like...

“we haven’t accepted the package yet so there’s nothing we can do with it yet” .. how the f%@k can you not Have a package held for pick up when the label has been created?? Then she talks like they might only “be able” to or “what we can do” to help you. Give me a definitive answer. f%@k

 – About 3 months ago.

FedEx keeps delivering to the wrong address. Any package that gets sent to our complex gets completely lost! These drivers are the wrost....

FedEx keeps delivering to the wrong address. Any package that gets sent to our complex gets completely lost! These drivers are the wrost.

 – About 3 months ago.

I payed for 2nd day delivery. FedEx decided to not deliver it 2 days after it arrived in town then when i requested to pick it up they gave me an address to a drug store in the middle of no where then...

I payed for 2nd day delivery. FedEx decided to not deliver it 2 days after it arrived in town then when i requested to pick it up they gave me an address to a drug store in the middle of no where then charged me $5 to have it sent to an actual FedEx store.

 – About 3 months ago.

Fedex sucks because they ALWAYS miss their estimated delivery time. They make you wait around till 8PM and then suddenly at 8pm ut changes from "Out for Delivery" to "no scheduled delivery...

Fedex sucks because they ALWAYS miss their estimated delivery time. They make you wait around till 8PM and then suddenly at 8pm ut changes from "Out for Delivery" to "no scheduled delivery date is available at this time." Its 2018. Learn how to estimate and track packages that require signing, Fedex.

 – About 3 months ago.

Want to get laughed at and then have the agent hang up on you when you have been waiting all day for a FEDEX package to be delivered. Call FEDEX customer service. They not only can't help you,...

Want to get laughed at and then have the agent hang up on you when you have been waiting all day for a FEDEX package to be delivered. Call FEDEX customer service. They not only can't help you, they insult you by laughing at you when they can't find your package.

 – About 3 months ago.

So my package was to be shipped from GRAND PRAIRIE, TX to Sugar Land, TX - driving distance at the most 6 hrs!! It went all the way to California and after doing rounds through a few cities there,...

So my package was to be shipped from GRAND PRAIRIE, TX to Sugar Land, TX - driving distance at the most 6 hrs!! It went all the way to California and after doing rounds through a few cities there, went through Tucson, AZ into TX via Van Horn. Don't know why it couldn't continue on I10 and come through San Antonio to Houston. Instead it went to Benbrook, TX, then to Mesquite, TX. GRAND PRAIRIE, TX(start) and Mesquite, TX(todays location) are just 30 mins away. It is now sitting in Mesquite. Start of shipping was on 9/6/2018 and as of today - 9/11/2018, it is in Mesquite, TX - appr. 30 mins driving distance away.

I understand shipping costs need to be minimized for profits but I wonder what logistics' algorithms are used to come with these routes and timings!! Doesn't anybody revisit, validate and improvise on these?

Thanks for reading so far and thanks for whoever put up this site.

 – About 3 months ago.

Twice they smashed my a brand new $200 tool box during shipment!!
Twice I had to return it. They said they would be there between 8am and 8pm for pickup.
It was pouring rain so I left it...

Twice they smashed my a brand new $200 tool box during shipment!!
Twice I had to return it. They said they would be there between 8am and 8pm for pickup.
It was pouring rain so I left it just inside my open garage door with a dolly to help with the 125 lb. package.
The guy came at 7:45 am when the door was closed! No knock on the door, he just left. Harbor Freight has a contract with Fedex so no other options. I cancelled my order.

 – About 3 months ago.

I ordered some sneakers 2 weeks ago. It said it would be here Friday...2 weeks ago....It's monday...2 weeks after...f@&ck you Fedex ...

I ordered some sneakers 2 weeks ago. It said it would be here Friday...2 weeks ago....It's monday...2 weeks after...f@&ck you Fedex

 – About 3 months ago.

I ordered a tv. Ship date 9/4, delivery date 9/7, changed to 9/8. I'm in MS, the package went from TN to Louisiana. How the heck did it go through my state? Delivery date now 3 days away. I've...

I ordered a tv. Ship date 9/4, delivery date 9/7, changed to 9/8. I'm in MS, the package went from TN to Louisiana. How the heck did it go through my state? Delivery date now 3 days away. I've never had this much trouble with FedEx.

 – About 3 months ago.

i don’t understand why fed ex just doesn’t leave the f%@king packages in the front door instead we have to wait another f%@king business day for the f%@king package to get f%@king delivered....

i don’t understand why fed ex just doesn’t leave the f%@king packages in the front door instead we have to wait another f%@king business day for the f%@king package to get f%@king delivered. i’ve had a bad experience with them multiple times and i think they’re absolutely terrible

 – About 3 months ago.

Created log in profile with Fed Ex. Left specific instructions on where to leave packages. Waste of time. Many times packages left out in elements on front porch. A few of the drivers don’t even...

Created log in profile with Fed Ex. Left specific instructions on where to leave packages. Waste of time. Many times packages left out in elements on front porch. A few of the drivers don’t even bother to drive up and choose to just leave packages on top of rural mail boxes, weather be damned. What is the matter with these drivers and management, what are they doing with the online profiles? Spent hours on the phone trying to get some help to get this practice stopped. I get a lot of home deliveries and never have issues with UPS. They get it right every time. Eddie Bauer has a contract with Fed Ex. I love their product but will stop shopping with them because of their lousy delivery service with Fed Ex. Fed Ex when it absolutely positively has to get there at some time and who at Fed Ex cares what condition. Thanks for letting me vent.

 – About 3 months ago.

Order Things from Amazon and other places for our Business everyday. I have Prime membership so I get 2 day shipping. Once Amazon flags it as shipped I look to see what carrier. If I see FedEx, its a...

Order Things from Amazon and other places for our Business everyday. I have Prime membership so I get 2 day shipping. Once Amazon flags it as shipped I look to see what carrier. If I see FedEx, its a intimidate response for me now to say, "f%@k Me, wont see this package for a week".
Just ordered 2 things on Amazon. Both said shipped. One is coming via USPS will be here next day. The other says FedEx, wont be here for 3 days.
2 weeks ago I ordered from another company. Paid extra for over night. This was on a Wednesday. Next day shipper gave me tracking number. Checked with FedEx tracking and it said in transit. By Friday and still no package I checked again, still in transit but no other info then that. I looked again come Monday morning and it said out for delivery but never showed. Now I'm pissed so I called FedEx Tuesday,, asked why wasn't it delivered? Lady said it wasn't scheduled to be delivered on Monday. What?? WTF? Next day air lady!!! It was on the truck but you don't bother to go ahead and deliver??? She says, we don't show pick up till Friday at 8pm so that's why it wasn't delivered Monday.. I said, I don't know where the f%@k you went to school lady but where I went, that's not next day even if it was Friday.
FedEx is such a f%@ked up company. I hate the f%@k out of them!!

 – About 3 months ago.

fedex is a peice of shit they need to be shut down everytime i have something delivered by them it's later...i just orderd 2 things online and paid for 3 day shipping and it took fedex 2 weeks to...

fedex is a peice of shit they need to be shut down everytime i have something delivered by them it's later...i just orderd 2 things online and paid for 3 day shipping and it took fedex 2 weeks to get it to mei could of drove half way cross the country and back to buy it in far less time

 – About 3 months ago.

I had an international shipment sent to me through FedEx. These bastards made ONE delivery attempt, and left a "Redirect" notice on my door. Because I missed their one delivery attempt I had...

I had an international shipment sent to me through FedEx. These bastards made ONE delivery attempt, and left a "Redirect" notice on my door. Because I missed their one delivery attempt I had to spend an hour of my time driving to the other side of town to pick of this one silly package. Not only that, they required not only the door tag but photo ID to pick up the package, so I could not send an employee, but had to personally retrieve the package. I have a home business and receive 10 to 30 packages a day, and this is a TOTALLY UNACCEPTABLE waste of my time! I have no idea how these bastards get away with running such a shoddy flim-flam operation.

 – About 3 months ago.

FedEx drivers don't seem to put any effort into delivering packages or gaining information.

I was home to sign and got zero communication - besides that I set it to be sent to be...

FedEx drivers don't seem to put any effort into delivering packages or gaining information.

I was home to sign and got zero communication - besides that I set it to be sent to be delivered down the street where a business would hold it until I could get it.

Oh, did I mention that some customer support people can contact drivers but others mysteriously can't? Yeaaaaaah.

 – About 3 months ago.

Wtf FedEx?! You say my overnight package departed from Lewisberry, PA at 4:23 AM; I live an hour away. It's f%@king 1 PM right now & you dipshits haven't even received it to the local FedEx...

Wtf FedEx?! You say my overnight package departed from Lewisberry, PA at 4:23 AM; I live an hour away. It's f%@king 1 PM right now & you dipshits haven't even received it to the local FedEx location yet - I f%@king paid over $2000 for a goddamn MacBook Pro & the extra for overnight shipping & you SOBs are MIA. f%@k you FedEx!

 – About 3 months ago.

Terrible customer support. They have a habit of hanging up whenever they want. I have tried almost 4 times and the same problems they have done...

Terrible customer support. They have a habit of hanging up whenever they want. I have tried almost 4 times and the same problems they have done

 – About 3 months ago.

Paid extra for delivery window 5pm to 8pm, waited around and then at 8:44 get notice, " delivery attempt made, place or business closed" total BS, been waiting and watching and no truck or...

Paid extra for delivery window 5pm to 8pm, waited around and then at 8:44 get notice, " delivery attempt made, place or business closed" total BS, been waiting and watching and no truck or delivery person came to building. what a waste of time! Fedex sucks!

 – About 3 months ago.

Either a signature is required when I’m working or packages never show up on time, please use UPS!!...

Either a signature is required when I’m working or packages never show up on time, please use UPS!!

 – About 3 months ago.

FedEx driver claimed to have attempted delivery 4 times today for an Amazon order. I’ve been home all day and no one ever came to door and never once was a door tag left. They even have my phone...

FedEx driver claimed to have attempted delivery 4 times today for an Amazon order. I’ve been home all day and no one ever came to door and never once was a door tag left. They even have my phone number and gate code (which is part of my Amazon delivery profile) and no attempt to contact me was ever made.

When trying to call FedEx was on hold for over 30 minutes just to speak to a representative. Only information customer service had was that reason for missed delivery was ‘customer control’. Which could mean they didn’t have gate code. Why they choose to use cryptic reasons, instead of plain language - like did not have gate code, speaks volumes for how poorly this business is run.

Curiously delivery attempts were all made at similar times today:
7:39 AM
8:39 AM
11:53 AM
12:53 PM

 – About 3 months ago.

For the past two days, the fedex website states we have a delivery arriving that day, and for the past two days around 8PM the website resets itself...PLUS a phone call 3 days ago to make sure I will...

For the past two days, the fedex website states we have a delivery arriving that day, and for the past two days around 8PM the website resets itself...PLUS a phone call 3 days ago to make sure I will be home to sign for the delivery, the day after we get the call. It is still 200 miles away. ReDICKulous! SHAME ON fedex...how about fedup with shoody service!

 – About 3 months ago.

I had a computer delivered on 08/28, the driver knew that it was electronics because it was clearly marked on the label, I was home waiting, in fact there were two vehicles here, I knew that it was on...

I had a computer delivered on 08/28, the driver knew that it was electronics because it was clearly marked on the label, I was home waiting, in fact there were two vehicles here, I knew that it was on the truck, out for delivery, I was anxiously awaiting my delivery, I had no idea that a angry maniac would be delivering my computer, he threw it over my fence, onto the concrete, with so much force, it sounded like a car crash! My neighbors even came outside to see, thankfully I have security cameras. He completely destroyed my computer! Be cautious when using FedEx, they may send a lunatic to your house!

 – About 3 months ago.

FEDEX IS SO GARBAGE. Delivery was not even attempted because I was home all f%@king day and the guy left a slip on my door saying business was closed. WHat f%@king business? It's my home....

FEDEX IS SO GARBAGE. Delivery was not even attempted because I was home all f%@king day and the guy left a slip on my door saying business was closed. WHat f%@king business? It's my home. There's no f%@king business here. Just leave my shit on the door step or on the stairs under the door. Now they want me to go to an extremely EXTREMELY inconvenient location to pick my shit up. like... just f%@kin why? Why not just try to deliver next day?

 – About 3 months ago.

Hopefully their service will improve. Starting to become an inconvenience especially since I had no other option to ship. ...

Hopefully their service will improve. Starting to become an inconvenience especially since I had no other option to ship.

 – About 3 months ago.

Scheduled a pick-up for 4-6PM, only to get a call on the day of the pick-up requesting to pick-up by noon. I agreed to the change in time, but by 2pm, still no FedEx. I called customer service, only...

Scheduled a pick-up for 4-6PM, only to get a call on the day of the pick-up requesting to pick-up by noon. I agreed to the change in time, but by 2pm, still no FedEx. I called customer service, only to find out it's scheduled between noon and 7pm. The agent then suggests they'll reschedule between noon and 4:10pm... Worse scheduling than the phone company or satellite company... I have nothing better to do than stay and wait.

 – About 3 months ago.

fedex is 100% f%@king worthless.
Dude didn't even knock on my door.Just slapped the f%@king sticker on it even though i had overnight shipping. Called customer support after a half hour of...

fedex is 100% f%@king worthless.
Dude didn't even knock on my door.Just slapped the f%@king sticker on it even though i had overnight shipping. Called customer support after a half hour of f%@king with their shitty website. Got told same day delivery is impossible and that they're not allowed to hold it at a location. I said why, and he said company policy.
He told me that the delivery will be attempted tomorrow. i work and 7a to 7p for the next 2 days and i told him that and he said they'll still attempt to deliver. f%@king retard man, no one will be home to sign for it.He then asked me to do the feedback questionnaire about this experience after the call. I told him i'll give you feed back now pal, you're 100% f%@kin worthless.

 – About 3 months ago.

I ordered something off amazon and it was supposed to be delivered by FedEx as I was checking the progress on my package I saw FedEx drive up my street and not stop at my house. The package was...

I ordered something off amazon and it was supposed to be delivered by FedEx as I was checking the progress on my package I saw FedEx drive up my street and not stop at my house. The package was supposed to be delivered at that time because there was a notice on the website that said "Delivery attempted - Business closed" at the time the truck was driving up my street and the address for he delivery was to my house which is not a business. I was at my house all day. The only thing I got was packages from UPS and our mail person. The UPS man dropped the packages at the door knocked twice then left. I am furious I needed that item yesterday. FedEx needs to get there shit together and deliver things on time and properly.

 – About 3 months ago.

Priority overnight. 8hrs passed the scheduled delivery time. My package was stuck at a FedEx location without any further update on moving.
Called the customer rep, left phone number. Was...

Priority overnight. 8hrs passed the scheduled delivery time. My package was stuck at a FedEx location without any further update on moving.
Called the customer rep, left phone number. Was promised an update, still no calls from Fedex. Great job fedex.

 – About 3 months ago.

I never use Fedex. Why? Because the inflexibility of delivery for starters.The corporate mandate is to hold people hostage to their delivery tactics.
Not everyone owns phones that scan tags....

I never use Fedex. Why? Because the inflexibility of delivery for starters.The corporate mandate is to hold people hostage to their delivery tactics.
Not everyone owns phones that scan tags.

Here's a tag: they'll redeliver tomorrow. I won't be home but I have to set up an account for a package I am not expecting—I have purchased nothing.

I have ordered nothing.

I try to track several times. Address does not match their records.

I finally call—guess who? INDIA.

I have now spent an hour of my evening on Fedex.

I don't want what Fedex delivers and if any thing I send or buy says Fedex, I don't use that product.

Fedex is a horrible and I refuse. Never Fedex.
Try to file complaint on their auto chat. (they don't use the word complaint)

 – About 4 months ago.

Ordered a package three weeks ago. Still isn’t here, shipped from califnoria moving one state a day. It’s in my state now only an hour away since yesterday and still isn’t here. UPS shipped a...

Ordered a package three weeks ago. Still isn’t here, shipped from califnoria moving one state a day. It’s in my state now only an hour away since yesterday and still isn’t here. UPS shipped a package 4 hours away and it got here in a day.

 – About 4 months ago.

CALLED ON SUNDAY SAYING TO JUST HOLD IT AND NOT TRY TO DELIVER IT AND THEY KEEP ON 'TRYING' TO DELIVER IT AND SAYING NOBODY IS HOME...EVERY TIME I CALL THEY SAY IT WILL BE AVAILABLE FOR PICKUP...

CALLED ON SUNDAY SAYING TO JUST HOLD IT AND NOT TRY TO DELIVER IT AND THEY KEEP ON 'TRYING' TO DELIVER IT AND SAYING NOBODY IS HOME...EVERY TIME I CALL THEY SAY IT WILL BE AVAILABLE FOR PICKUP BUT THEN THEY KEEP TRYING TO DELIVER IT

 – About 4 months ago.

item ordered Aug 5, 2018, seller sent via fedex smart post. Item shows it left Memphis, TN on Aug 15th and no updates afterwards.. still pending. So I try to track USPS web site since FedEx was...

item ordered Aug 5, 2018, seller sent via fedex smart post. Item shows it left Memphis, TN on Aug 15th and no updates afterwards.. still pending. So I try to track USPS web site since FedEx was handing it over to the USPS to complete. Here we are Aug 28th and USPS shows status still awaiting package from fed ex and Fed Ex show delivery pending. Fedex customer support claims item was delivered to the address on bill of lading. and they refuse to show me proof of delivery or who the driver was. I even challenged them to educate me on how to track a FedEx package. gave them tracking number. Sent Screen shots of what I get when I try top track. as far as they are concerned the case is closed because their records show it was delivered, but I still don't have my package and tracking number shows otherwise.
I avoid FedEx anytime I can.
Even UPS will deliver a package up to 2 days early if they can. FedEx will hold it in a warehouse because it's not scheduled to be delivered until three days later. Bunch of morons!

 – About 4 months ago.

ALL MY PC PARTS CAME LAST MONDAY AND IM STILL f%@kING WAITING FOR MY PC CASE WHICH IS SENT BY f%@kING FEDEX!!!!! UPS CAN DLIVER A f%@kING PACKAGE IN 3 DAYS BUT HERE I AM 7 DAYS LATER AND IT STILL...

ALL MY PC PARTS CAME LAST MONDAY AND IM STILL f%@kING WAITING FOR MY PC CASE WHICH IS SENT BY f%@kING FEDEX!!!!! UPS CAN DLIVER A f%@kING PACKAGE IN 3 DAYS BUT HERE I AM 7 DAYS LATER AND IT STILL HASNT ARRIVED!!! f%@k YOU FEDEX!!

 – About 4 months ago.

the online registration sucks so much. I am so glad this website exists because I just want to yell at FedEx....

the online registration sucks so much. I am so glad this website exists because I just want to yell at FedEx.

 – About 4 months ago.

I have had approx 100 packages which have been sent to me via FedEx not by my choice. Not once has thier tracking ever given me a date that was correct. The average time after the delivery date was 3...

I have had approx 100 packages which have been sent to me via FedEx not by my choice. Not once has thier tracking ever given me a date that was correct. The average time after the delivery date was 3 to 60 days after it said it would be here. Yes you read that right I had a package arrive 60 days after tracking said it would be here...

 – About 4 months ago.

Ordered a bunch of off season snowboard equipment for my trampoline and such. 3 packages total. Ordered saturday shipment created monday. Stated it would be delivered on wednesday. One by One each...

Ordered a bunch of off season snowboard equipment for my trampoline and such. 3 packages total. Ordered saturday shipment created monday. Stated it would be delivered on wednesday. One by One each package went on there own different route and of course the delivery date got pushed back. It then said thursday. Thursday comes its sitting 10 miles from syracuse. Check again friday night it doesn't even make it to syracuse yet. Now its saturday and package still not updated says thursday deliver LOL. I would have paid the extra but I haven't used fedex in a while and forgot how awful they are

 – About 4 months ago.

I complained to the 800# about a driver new to this route b/c she was leaving items, some labeled as heavy, on our drive. We’re rural Texas, the drive is long, and stops away from the house. We’re...

I complained to the 800# about a driver new to this route b/c she was leaving items, some labeled as heavy, on our drive. We’re rural Texas, the drive is long, and stops away from the house. We’re seniors. I told her we were tired of it and would not walk out to HELP HER. She was expected to leave pkgs on the porch.

Soon after, stiff is not getting delivered. I finally find out I had a “permanent hold” on our items because the carrier was afraid (never once telling us) of our dog, and of ME! She said I was aggressive.

They’re delivering again, I get a pkg today, but FedEx SUCKS.

 – About 4 months ago.

Ordered wheels for my Porsche,from Chesapeake,va. Order was placed Monday at 5pm,not picked up till 11:48 Tuesday morning. Get a email that the wheels will be delivered to my shop in Pittsburgh,Pa by...

Ordered wheels for my Porsche,from Chesapeake,va. Order was placed Monday at 5pm,not picked up till 11:48 Tuesday morning. Get a email that the wheels will be delivered to my shop in Pittsburgh,Pa by 8pm on 8/22. Well the wheels sat in Virginia for over a day. Then I finally get another update that they arrived in Hagerstown,md early 8/22. So I figure I will get them today.Well I get another tracking update that the wheels are in Grove city,Ohio.WTF they drove past Pittsburgh and continued for 3 more hours! Now God only knows when I will get these. I have never seen a more f%@ked up company then FedEx ! How in the world can you justify driving 3 hours past the destination of the delivery address and move the delivery date back every passing day. Oh and I have to sign for these,I bet I get a nick sticky note saying I was not present for the delivery. Oh well FedEx screws again!

 – About 4 months ago.

Buy a thing online. Get thing and find out the seller is retarded and can't understand how to measure shit correctly. File for a refund & return. They automatically take out a FedEx ground...

Buy a thing online. Get thing and find out the seller is retarded and can't understand how to measure shit correctly. File for a refund & return. They automatically take out a FedEx ground ticket for you to use for the return. How convenient!

Except there's nowhere to send it from. There aren't any drop boxes anywhere near, and they're all Express service only -- and the package wouldn't fit anyway. The nearest physical "store" location is a Walgreens an hour away. I checked around with local businesses to see if I can just get this stupid prepaid box thrown on a damn truck, but nobody wants to f%@k with FedEx. I can arrange for a pick-up, but nobody ever shows up -- just like every other time I've tried.

I could ship it UPS without a problem, but then I'd be paying for shipping twice because of the useless damn FedEx ticket pending on this box, and the fact that I can't expect the retard that can't measure shit to not charge me for the ticket if I don't use it.

FedEx might work fine if you're in an urban area, but anywhere else, they're f%@king useless.

 – About 4 months ago.

Ordering 2 day shipping is never actually at your house in two days. Package has been stuck in Ohio for 3 days now. Great. Thank you Best Buy for having nothing in stock ever, and FedEx for...

Ordering 2 day shipping is never actually at your house in two days. Package has been stuck in Ohio for 3 days now. Great. Thank you Best Buy for having nothing in stock ever, and FedEx for constitently being late.

 – About 4 months ago.

Tracked my order for 3 days. Hasn't changed once says its 35 miles away. Expected delivery time was 12am on Monday. Really tho? 12 am? Who the f%@k is out here delivering packages at midnight?...

Tracked my order for 3 days. Hasn't changed once says its 35 miles away. Expected delivery time was 12am on Monday. Really tho? 12 am? Who the f%@k is out here delivering packages at midnight? It's now 5pm on Wednesday. Still waiting.

 – About 4 months ago.

Very clearly Fed Ex said that my package would be delivered by 10:30 tomorrow morning. I checked before I left the house this morning. I come home and there is an attempted delivery tag on my door. I...

Very clearly Fed Ex said that my package would be delivered by 10:30 tomorrow morning. I checked before I left the house this morning. I come home and there is an attempted delivery tag on my door. I paid extra to have it delivered to my home. Now, I get to stay home all day, yes ALL DAY, tomorrow, but if I'm lucky I can go to the FedEx store that is in the next town. And Apple says, basically, tough. This is not the first time Apple and FedEx have pulled this kind of stunt on me.

 – About 4 months ago.

Pony express would be better than FEDEX! My pkg was THREE HOURS from my house 3 days ago, in Nebraska, I live in Southern SD. Then they sent it 10 hrs east, to MN, the tracking says it still in MN, I...

Pony express would be better than FEDEX! My pkg was THREE HOURS from my house 3 days ago, in Nebraska, I live in Southern SD. Then they sent it 10 hrs east, to MN, the tracking says it still in MN, I just dont get how a company can be so inefficient and waste so much money hauling pkgs around that could of already been delivered. I wonder if anyone in charge there can read a map??? This is how stuff gets lost and broken! I have never had a good experience with Fedex, but ONE time. I could tell 15 more stories about how they SUCK!

 – About 4 months ago.

Shipped a $3000 dollar computer across the country, paid for 3000 worth of insurance. They clearly dropped it and the computer was broken when it arrived. I placed a claim and it was retrieved by...

Shipped a $3000 dollar computer across the country, paid for 3000 worth of insurance. They clearly dropped it and the computer was broken when it arrived. I placed a claim and it was retrieved by fedex for "inspection". They also told me it would then be returned to the receivers end. First, they sent it back to the shipping end, back across the country, and when it arrived it was COMPLETELY destroyed, much worse then before. Of course they also denied my claim. It appears they didn't even open the box and just said that "There was no damage to the exterior of the carton" even though there was a very large dent on one corner. I am now trying to deal with there claim department. considering a class action law suit as this should be completely illegal.

 – About 4 months ago.

I am in Toronto canada fed ex called me to buzz them in and I did they did not come up they just left a note in the lobby that I was not home I called them ask what the hell is going on they promised...

I am in Toronto canada fed ex called me to buzz them in and I did they did not come up they just left a note in the lobby that I was not home I called them ask what the hell is going on they promised they come back tomorrow I took the day off and they still did not come fed ex is worthless

 – About 4 months ago.

They are dangerous. Look between the E and the x. You will see an arrow. Anthropologists warned the team behind the Pioneer spacecraft that placing an arrow on the plaques on the probes themselves did...

They are dangerous. Look between the E and the x. You will see an arrow. Anthropologists warned the team behind the Pioneer spacecraft that placing an arrow on the plaques on the probes themselves did not represent direction but war. FedEx is planning something, something dangerous. We should be careful in the days to come.

 – About 4 months ago.

I dropped off a prepaid FedEx Express envelope last night at a local Walgreens. This morning, my intended recipient forwarded a notification that the package was ready for pickup...at the same...

I dropped off a prepaid FedEx Express envelope last night at a local Walgreens. This morning, my intended recipient forwarded a notification that the package was ready for pickup...at the same Walgreens! (The delivery address is in Ohio, and I'm in Texas.)

After at least four calls to Walgreens and FedEx and a couple of hours wasted chasing this today, I went over to Walgreens tonight to try and resolve the issue. I was told that it would be fixed. I was asked to sign, and then handed the package. It now shows as delivered...to me!

There are no words...

 – About 4 months ago.

I ordered a item 2 day for my bike. Needed it for the weekend ride I'm having with my buddies. The shop was in Illinois, I'm in Minnesota. They felt it needed to take a trip to New York and...

I ordered a item 2 day for my bike. Needed it for the weekend ride I'm having with my buddies. The shop was in Illinois, I'm in Minnesota. They felt it needed to take a trip to New York and now it won't make it till Monday when it was originally scheduled for Thursday... f"ING" morons!

 – About 4 months ago.

I don't understand how Fed Ex is still in business, I never use them but any package I have coming to me through Fed Ex, I basicly cross fingers when it is going to arrive. Poor customer service...

I don't understand how Fed Ex is still in business, I never use them but any package I have coming to me through Fed Ex, I basicly cross fingers when it is going to arrive. Poor customer service ,tracking isn't updated most of the time, and over priced.

 – About 4 months ago.

My package was 20 minutes away for 7 hours. It was scheduled to be delivered today by end of day. It is now the end of the day and it still hasn't been delivered and now the packages status is now...

My package was 20 minutes away for 7 hours. It was scheduled to be delivered today by end of day. It is now the end of the day and it still hasn't been delivered and now the packages status is now set as pending. I paid for 3-4 business days delivery. It is the end of the 4th day. So I will be getting my refund now. Have fun with that fedex.