Picture of frustated FedEx® customer
FedEx® logo

FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,617 people in a public venting!
Comment
Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 54 minutes ago.

Two times in one week FedEx screwed me over! Both times they said an attempt to deliver was made, Lies! I was there the entire time. No note left on door nothing! Then when you complain , nobody seems...

Two times in one week FedEx screwed me over! Both times they said an attempt to deliver was made, Lies! I was there the entire time. No note left on door nothing! Then when you complain , nobody seems to care, nothing but excuses and more lies. Usps has a better delivery record than fedex and that’s scary ! I will never use them again if I can help it !

 – About 6 hours ago.

some asshole at the Tracy CA hub thought Alaska is another country and returned my package to the sender because it wasn't labeled for international shipping. WTF is wrong with people. Why does...

some asshole at the Tracy CA hub thought Alaska is another country and returned my package to the sender because it wasn't labeled for international shipping. WTF is wrong with people. Why does FedEx hire people that are 100% incompetent?

 – About 21 hours ago.

Came home to a note on my door saying if I want them to come back the next day and leave the package, to sign the tag and leave it or electronically sign it on their app. I didn't want to...

Came home to a note on my door saying if I want them to come back the next day and leave the package, to sign the tag and leave it or electronically sign it on their app. I didn't want to advertise to everyone by leaving a signed tag on my door so I downloaded the app and created an account. I could not find anywhere where I could "electronically sign". I called FedEx and after having a very difficult time getting a person to talk to he was very rude and condescending and no help at all. I told him I was just trying to follow the instructions. So, I went ahead and signed it and put it on my door when I left for work. I came home at 2:00 and the tag was still there, indicating to me they had not come by yet. I put a post it saying I was home on top of the tag, in case they wanted my signature. At 6:00 I get a notification that it was delivered to my front door at 1:10PM. Um, no. If you had delivered it, wouldn't you have removed the tag from the door? The seller and FedEx are of no help.

 – About 2 days ago.

FedEx customer service by phone is great, however, drivers are 1. Ignorant, or 2. Cannot read.
I left specific instructions for leaving my 93 year old mothers pkg, after one was returned for no...

FedEx customer service by phone is great, however, drivers are 1. Ignorant, or 2. Cannot read.
I left specific instructions for leaving my 93 year old mothers pkg, after one was returned for no reason and still driver did not follow directions. What good is customer service if the driver is not capable of following directions, or cannot read

 – About 2 days ago.

Fedex lost my package with $200 of merchandise. Customer service was absolutely no help. Blaming the shipper! How are these people still in business......

Fedex lost my package with $200 of merchandise. Customer service was absolutely no help. Blaming the shipper! How are these people still in business...

 – About 2 days ago.

Just want everybody to know! Your wasting your money insuring a package with fed ex! Its a scam! They have so many ways to get out of paying you for a claim that it dosnt even make sense! DONT WASTE...

Just want everybody to know! Your wasting your money insuring a package with fed ex! Its a scam! They have so many ways to get out of paying you for a claim that it dosnt even make sense! DONT WASTE YOUR MONEY INSURING YOUR PACKAGE WITH FED EX, you will not be covered no matter what you do! They have an out for everything! They absolutely SUCK! THEIR INSURANCE IS A FARCE! They got more tricks to get out of it than you could ever imagine! f%@k YOU FED EX!

 – About 3 days ago.

I purchase almost everything possible online. USPS never a problem and quite prompt. UPS delivers equally as well. On several overseas items DHL was the carrier and again the packages were received on...

I purchase almost everything possible online. USPS never a problem and quite prompt. UPS delivers equally as well. On several overseas items DHL was the carrier and again the packages were received on time. All shipments were easy to track. Many arrived ahead of schedule.
The few unfortunate times, I purchased something and FEDEX was the delivery service. FEDEX was very consistent. Consistently f%@king late.
I am so fed up with these inept losers. Countless times my package arrives somewhere in my State on the due date only to then be shipped to another State to only find it’s way back here. Is my package in carpool waiting for other packages to be dropped off. I am giving up. They are not able to ship the package from point A to point B without an adventure. Have these dickless wonders ever met a delivery date on time?
Moving forward if the merchant or eBay seller uses FEDEX I will not buy.

 – About 3 days ago.

I purchased an item from an ebay seller on may 10th. fedex smartpost delivery estimate may 15th to may 17th. The package tracking shows the item was scanned into the fedex facility on may 17th and is...

I purchased an item from an ebay seller on may 10th. fedex smartpost delivery estimate may 15th to may 17th. The package tracking shows the item was scanned into the fedex facility on may 17th and is still sitting there and now has a scheduled delivery may 23rd. USPS can transport first class packages from california to ohio in 3 days but fedex smartpost takes 13? Never again!

 – About 3 days ago.

I was supposed to get a package from FedEx on Tuesday.Now I am told it won't arrive until Friday. What are they doing with it?...

I was supposed to get a package from FedEx on Tuesday.Now I am told it won't arrive until Friday. What are they doing with it?

 – About 5 days ago.

They claim I'm not home to sign. In actuality, they didn't show up. They give me a new date then show up on a different date when I'm not there. I doubt I'll ever get my package...

They claim I'm not home to sign. In actuality, they didn't show up. They give me a new date then show up on a different date when I'm not there. I doubt I'll ever get my package

 – About 5 days ago.

Whats to say except Fedex totally sucks. They could not deliver their own Fuc%%&ing ass 10 feet down the road. Two deliveries 1 day apart and the same freaking fat ass food munching asshole idiot...

Whats to say except Fedex totally sucks. They could not deliver their own Fuc%%&ing ass 10 feet down the road. Two deliveries 1 day apart and the same freaking fat ass food munching asshole idiot driver lost my packages. First Friday - then Saturday. Complaining here is like pissing up a rain pipe. The only solution is to stop using this subcontractor run service.

 – About 1 Week ago.

My package showed out for delivery all day. 20 minutes before the facility closed my package status changed to “will deliver tomorrow” and still showed out for delivery. I was confused so I called...

My package showed out for delivery all day. 20 minutes before the facility closed my package status changed to “will deliver tomorrow” and still showed out for delivery. I was confused so I called support and they told me that my package was never on the truck and was at the facility all day. I drove by this facility on my way home from work. I could have picked it up if their system gave me accurate information I am so tired of Fedex especially because their systems suck and they dodge their customers. And please get some customer support people that we can understand. Their accents are very thick and some words were mispronounced making the conversation very difficult.

 – About 1 Week ago.

I wish I could add a screenshot of my shipping history to this. My package left Los Angeles May 10th at 6:16 am. Package arrived in Toledo, Ohio May 12th at 10:21 pm. About 64 hours. Acceptable; if...

I wish I could add a screenshot of my shipping history to this. My package left Los Angeles May 10th at 6:16 am. Package arrived in Toledo, Ohio May 12th at 10:21 pm. About 64 hours. Acceptable; if not good so far. Now, arrived in ‘Oliver TWP, Pennsylvania’ 12 hours later. Its now May 16th and my package is still not into NY from PA. Over 80 hours in one state, you cannot make this stuff up. Never use FedEx if you have the option.

 – About 1 Week ago.

We get deliveries everyday at our warehouse. Fedex freight say they tried to deliver on 9 may and no one was there. Now to redeliver they want to charge $200, what a pathetic service. we get...

We get deliveries everyday at our warehouse. Fedex freight say they tried to deliver on 9 may and no one was there. Now to redeliver they want to charge $200, what a pathetic service. we get deliveries everyday. Been on same location for last 14 years, never had any such problem with any carrier.

 – About 1 Week ago.

Two delivery now at 4+ days. Waited entire day for shipment. Tracking showed package out for delivery. Now it is showing delivery by eod two days from now.
Terrible service. ...

Two delivery now at 4+ days. Waited entire day for shipment. Tracking showed package out for delivery. Now it is showing delivery by eod two days from now.
Terrible service.

 – About 1 Week ago.

Ordered expedited shipping on a $1000 package from Google. Didn't ring doorbell, just stuck a note to my door and walked away, $20 wasted. Took the day off from work to make sure I got the package...

Ordered expedited shipping on a $1000 package from Google. Didn't ring doorbell, just stuck a note to my door and walked away, $20 wasted. Took the day off from work to make sure I got the package so that's a day's wages wasted. Called to see wtf I could do about it and they say "Oh, you can either wait for it between the hours of 10AM AND 4PM TOMORROW or we can have it held at a location but they might not be notified to do that until THE DAY AFTER TOMORROW."

So basically this prick f%@ked me out of ~$120.00 and I'm out my package for another 2 days. f%@k. YOU. FEDEX.

 – About 1 Week ago.

Package departed FedEx SMUCKPOTS in Earth City, MO 5/13/2019 at 1:58 am and arrives to Indianapolis, IN 5/14/2019 at 8:28 pm.
What do these FedEx SHMUCKS and POTS use for transportation to cover...

Package departed FedEx SMUCKPOTS in Earth City, MO 5/13/2019 at 1:58 am and arrives to Indianapolis, IN 5/14/2019 at 8:28 pm.
What do these FedEx SHMUCKS and POTS use for transportation to cover 255 miles distance in 18 and a half hours? Pony express?

 – About 1 Week ago.

Fedex returned a package that was sent to me saying tit was undeliverable. Funny thing is they sent me a Fedex letter saying that they were holding the original package until i answered their letter....

Fedex returned a package that was sent to me saying tit was undeliverable. Funny thing is they sent me a Fedex letter saying that they were holding the original package until i answered their letter. Of course I answered the letter via a phone call and they said they already returned the orginal shipment. So how could they send me a second document and not the first? Why did they waste my time and send me a second letter. MORONS...,..

 – About 1 Week ago.

Fed Ex sucks because a package that was sent from Idaho to Montana gets sent to Utah then Wyoming and is now in Colorado. Why? Why would you waste a bunch of money shipping a package to multiple...

Fed Ex sucks because a package that was sent from Idaho to Montana gets sent to Utah then Wyoming and is now in Colorado. Why? Why would you waste a bunch of money shipping a package to multiple different states before finally coming all the way back to Montana? It was literally one state away and should have only taken 2 to 3 days to get to me. Instead of 6 or 7 days.

 – About 1 Week ago.

Change the pick up time online but still come at the previous scheduled time........ ...

Change the pick up time online but still come at the previous scheduled time........

 – About 1 Week ago.

No knock package gets raided from stoop....

No knock package gets raided from stoop.

 – About 1 Week ago.

Received a bill sent to me at my home address but address to me at the company I sent the package too asking me to pay...again.

I sent a personal package from me, myself, and I to a...

Received a bill sent to me at my home address but address to me at the company I sent the package too asking me to pay...again.

I sent a personal package from me, myself, and I to a friend at a company. Paid for it on my personal credit card. Simple.

Invoice shows up today with my friends company, my name, my home address. And that I owe the full amount I already paid. Which by the way is over the f'n top given I get the same delivery overnight from Amazon for nothing...

Easy mistake. I'll just call and inform them of their mistake.

The first guy tells me after hearing my story that he can't talk to me about the invoice because I'm not a representative of the company at my home address. WTF? I explained that I personally sent it and he said again and again that he couldn't talk to me because...you get it.

So, on to the manager. After explaining this, she looks up the transaction and tells me that my credit card was declined. Let's see, I SENT a package, it ARRIVED, but they let me do that with a declined credit card. She also told me that since I don't have an account...wait...the FIRST EMPLOYEE said he couldn't tell me shit because I'm not the representative, now I'm not a company. EMPLOYEE ONE LIED.

I also explained to this person about the company f%@k up, getting pissed at this point, and she tells me "I'm so sorry, I'll remedy that right now". I asked her 4 times, did you remove the company affiliation? YES!

So I call my bank. Indeed the money was sent to Fedex on the day I was in the store.

I called back to get what employee two said about how to remediate this because I'm so pissed with them I hung up, and I get a nice person who a) tells me how to remediate this, and offers to drop the charges. I didn't take her up on that...should of, but damn it I did get the service I paid for.

In the exchange with her I find out that EMPLOYEE 2 also f'n lied because they still think I'm a company. I mean, WTF? What is the point of misleading, lying, whatever the hell they are doing because they aren't doing what they say.

Remediation underway. We'll see. But man I'm dealing with the PO after this.

 – About 1 Week ago.

My business was opened and I saw the truck passing by that afternoon, but they said 'Delivery Exception
Customer Not Available Or Business Closed.' What a bunch of BS. This is not the...

My business was opened and I saw the truck passing by that afternoon, but they said 'Delivery Exception
Customer Not Available Or Business Closed.' What a bunch of BS. This is not the first time. Hate FedEx. Never on time

 – About 2 weeks ago.

Expected Package Friday night 2-day air. Nope. Called... PROMISED Saturday... Nope, never came. Talk to someone in the facility who says its there but they won't open the crate. Now Monday......

Expected Package Friday night 2-day air. Nope. Called... PROMISED Saturday... Nope, never came. Talk to someone in the facility who says its there but they won't open the crate. Now Monday... Maaaaaybe. Told basically too bad. Asked about refund and they acted like no one has EVER asked that before.

 – About 2 weeks ago.

me: click hold my package / reschedule
fedex.com: you need to be member of "FedEx Delivery Manager"
me: click sign up, fill in my info
fedex.com: An activation code mailer...

me: click hold my package / reschedule
fedex.com: you need to be member of "FedEx Delivery Manager"
me: click sign up, fill in my info
fedex.com: An activation code mailer has been sent to your residence, Please note the code might take 3-5 business days to reach you.
me: click hold my package / reschedule
fedex.com: An activation code mailer has been sent to your residence, Please note the code might take 3-5 business days to reach you.
me: wtf??

Custom service:
- "Can I pick up the package? Any location is fine."
- "No sorry sir"
- "Can you reschedule the delivery? I'm not available during the day."
- "No sorry sir"
- "Can I pay extra to get my package delivered or rescheduled?"
- "No sorry sir"
- "So how can I get my package if I'm not home?"
- "..."
- "Okay thank you for your help."

 – About 2 weeks ago.

ARGGGGGGGGGGGG!! After waiting all day long for this package to be delivered I get a message at 7:10pm that fed Ex was "unable to deliver"!! Upon calling Fed Ex for the 5th time today I was...

ARGGGGGGGGGGGG!! After waiting all day long for this package to be delivered I get a message at 7:10pm that fed Ex was "unable to deliver"!! Upon calling Fed Ex for the 5th time today I was told an attempt to find my address was attempted at 6:58pm. LIE!! I was sitting under my car port watching for the Fed Ex truck to arrive. No Fed Ex truck ever came near my house because I would of seen it!! I finally spoke with a manager (my 6th person of the day) and filed a complaint against the driver.

The last time I was to get a package "on the truck" that day for delivery I got it 6 days later.

If you haven't got your package by 5pm don't expect it to be delivered that day.


This driver was ready to get home and took the "Unable to deliver" excuse to get there!

Fed Ex needs to install tracker devices on these trucks so they can at least check that the driver was in the area "attempting" to find the location!!!

 – About 2 weeks ago.

Is anyone having an issue with Friday mailings intended for Monday delivery? Every time we have sent a package out on Friday, it is always delivered on Saturday, despite leaving the request box for...

Is anyone having an issue with Friday mailings intended for Monday delivery? Every time we have sent a package out on Friday, it is always delivered on Saturday, despite leaving the request box for Saturday delivery UNCHECKED. This means that they charge us for "delivery", the second attempt, AND the package still winds up missing the deadline. When I call customer service, they all have no idea or make suggestions like, "If I was you I'd stop calling" for fear of losing out on the refund.

 – About 2 weeks ago.

There is no words to describe how terrible the fedex is,delays,lies and stories, never on time!!!!!!!!...

There is no words to describe how terrible the fedex is,delays,lies and stories, never on time!!!!!!!!

 – About 2 weeks ago.

Got an email that says FedEx tried to deliver my package and no one was here. LIE. I was here all morning. Called FedEx and they said the "tried to deliver tag" should tell me everything. NO...

Got an email that says FedEx tried to deliver my package and no one was here. LIE. I was here all morning. Called FedEx and they said the "tried to deliver tag" should tell me everything. NO TAG. LIE #2. FedEx does suck.

 – About 2 weeks ago.

Fedex sucks twice now my delivers were just left in the ditch and in the woods 350 yards away from my home nat at my door and one looked like the driver threw it at the tree it was busted open and...

Fedex sucks twice now my delivers were just left in the ditch and in the woods 350 yards away from my home nat at my door and one looked like the driver threw it at the tree it was busted open and spoiled all over the ground..dont use them if you can help it they suck

 – About 2 weeks ago.

I would like to say I sure am happy they are not the ones delivering my mail order prescriptions ...

I would like to say I sure am happy they are not the ones delivering my mail order prescriptions

 – About 2 weeks ago.

Well what do you know!!! Still waiting for my package that was going to be delivered yesterday. Happens every time. Fed ex your service sucks my ass!!! It’s not like we are somewhere off the map we...

Well what do you know!!! Still waiting for my package that was going to be delivered yesterday. Happens every time. Fed ex your service sucks my ass!!! It’s not like we are somewhere off the map we are in New Jersey!!!! It should not be that hard to get a 11 pound package from Georgia to New Jersey!!!!!!! YOU SUCK FED EX!!!!! I HOPE YOU GO BANKRUPT!!!!

 – About 2 weeks ago.

On 2nd day of 2 day service they handed my package to "FedEx Custodian" because there was something "inconvenient" about it. They never deliver on time in my area....

On 2nd day of 2 day service they handed my package to "FedEx Custodian" because there was something "inconvenient" about it. They never deliver on time in my area.

 – About 2 weeks ago.

When you absolutely need something on time, and the only option is FedEx I feel the giant letdown every time. It will be late 100 percent of the time. They are the absolute worst. Why are scanning...

When you absolutely need something on time, and the only option is FedEx I feel the giant letdown every time. It will be late 100 percent of the time. They are the absolute worst. Why are scanning details for far behind. Something scheduled for delivery today. Very important, so I stay home and wait. See FedEx truck drive by the house. Get a notice 8 pm that night that delivery will be rescheduled for another day but can’t tell me when or where the package is. I hate them so much.

 – About 2 weeks ago.

The package required a signature. I wasn't home. I left a note with directions and a signature on my door. They say the package was attempted and door tag was left at my home. No door tag on my...

The package required a signature. I wasn't home. I left a note with directions and a signature on my door. They say the package was attempted and door tag was left at my home. No door tag on my door. I don't know who's door they put it on. When I see that Fedex has possession of my packages, I give up on ever receiving them. This is the third time this year they've misdelivered my packages. I work for USPS. If I misdelivered once I'd get chewed out up one side and down the other. I don't know where they find these bozos but they should have more competent employees.

 – About 2 weeks ago.

The website is pure trash. It's perpetually in beta mode, at least when it comes to every service it already overcharges for. Why are you asking me to login when I'm already logged in?? I...

The website is pure trash. It's perpetually in beta mode, at least when it comes to every service it already overcharges for. Why are you asking me to login when I'm already logged in?? I can't even imagine how many developers they have on staff, but you can't even do a simple online print order without error messages after error messages? f%@k Fedex.

 – About 2 weeks ago.

Why does Fed Ex suck so bad. Tracking my package since last week! To be delivered by end of the day today. Now alllll the sudden they can’t find it. Every single time. They are the worst. I can’t...

Why does Fed Ex suck so bad. Tracking my package since last week! To be delivered by end of the day today. Now alllll the sudden they can’t find it. Every single time. They are the worst. I can’t understand how their stock price is so high. Every single time I order and it’s Fedex they have issues. From now on if I know it’s going to be delivered by them I will cancel my order. FED EX just give up and sell your market share to UPS so they can get your shit together!!!!!!YOU SUCK!!!!!

 – About 2 weeks ago.

Had a delivery scheduled for Saturday. Immediately re-routed to my local supermarket that has a Fedex dropoff. Cannot deliver until Tuesday. Really?!!! And why Tuesday not Monday? UPS can re-route the...

Had a delivery scheduled for Saturday. Immediately re-routed to my local supermarket that has a Fedex dropoff. Cannot deliver until Tuesday. Really?!!! And why Tuesday not Monday? UPS can re-route the same day to a UPS location. Then, great package day today! Got a message that it will be delayed another day. What am I paying for? Awful service.

 – About 2 weeks ago.

So every other delivery service is able to deliver to my apartment without a problem, but fed ex seems to periodically be unable to deliver packages. Fed ex will get its act together and deliver...

So every other delivery service is able to deliver to my apartment without a problem, but fed ex seems to periodically be unable to deliver packages. Fed ex will get its act together and deliver packages just fine for a few months and then all of a sudden they can't seem to deliver. They say the address is incorrect (which it is not). They say they can't find it (it is an apartment complex!). The say they can't get in (they have a fob to all the doors). The most recent one - today was that they don't leave packages at apartment complexes! Why on earth would I use Fed ex is they won't deliver to my apartment? Unfortunately, when you order stuff online you don't get to choose the delivery service. IDK - I think they get a new person on the route and they don't want to get out of the truck and think of all the reasons why they can't possibly deliver something. I really don't know. I have to go pick up my package which sort of defeats the purpose of ordering stuff online - Amazon - are you hearing this?

 – About 2 weeks ago.

I live in CA, after waiting for a week for my package to get to a city near me in CA, my package somehow got loaded onto the wrong truck and went to FL! And now it's bouncing around the southern...

I live in CA, after waiting for a week for my package to get to a city near me in CA, my package somehow got loaded onto the wrong truck and went to FL! And now it's bouncing around the southern states all the way on the other side of the country...

I'm waiting for another package also from Fedex, there's been no tracking updates for 4-5 days!

 – About 2 weeks ago.

FedEx really sucks in Bellingham WA. They delivered a package to me destined for Houston and lost my package. It’s been a week and they still don’t have it figured out.

They also...

FedEx really sucks in Bellingham WA. They delivered a package to me destined for Houston and lost my package. It’s been a week and they still don’t have it figured out.

They also delivered a package priority overnight to someone down the street. I needed that package overnight and it took them 4 days to finally locate it. Fedex has a terrible reputation in our little city of 100k people.

UPS is awesome up here. Fedex Sucks!!!

 – About 2 weeks ago.

waited for my package to arrive. it didn't. no heads up. no explanation why. just have to wait......

waited for my package to arrive. it didn't. no heads up. no explanation why. just have to wait...

 – About 3 weeks ago.

delivery date 5/4/19 because they will just leave a package at your door (I've had them stolen) and I work 2nd shift I had package re-routed to a drop off point. that delays delivery a day, but...

delivery date 5/4/19 because they will just leave a package at your door (I've had them stolen) and I work 2nd shift I had package re-routed to a drop off point. that delays delivery a day, but since they don't deliver on weekends it delayed it 3 days ( I didn't know this till I call customer service) Now I just got a text saying delivery date is 5/7 ,some how it they just skipped Monday 5/6.. can't wait to call and hear what stupid reason they have to delay it another day.. I hate FedEx

 – About 3 weeks ago.

Great place to work if you enjoy seeing the 22 year old who has no life or job experience get promoted. It seems if you are in the right minority class, you get moved to the top of the promotion list....

Great place to work if you enjoy seeing the 22 year old who has no life or job experience get promoted. It seems if you are in the right minority class, you get moved to the top of the promotion list.

 – About 3 weeks ago.

FedEx now no longer will give you the number to their local stores, I called and had an argument with two different representatives and they refused to give me the number to the store in my area said...

FedEx now no longer will give you the number to their local stores, I called and had an argument with two different representatives and they refused to give me the number to the store in my area said they don't do that for security reasons. Complete bullshit this company needs to be shut down the f%@k up every single shipment I've ever had from them with no remorse. f%@k FedEx.

 – About 3 weeks ago.

I received a notice that my package would be available at a pick up point. I went to that pick up point, but the package was not there. I called FedEx, and the rep told me the package would be there...

I received a notice that my package would be available at a pick up point. I went to that pick up point, but the package was not there. I called FedEx, and the rep told me the package would be there later that evening. I went there the next morning, and the package was not there. When I got home, I had another notice pinned to the door that my package was available at the pick up point. I call FedEx again. The rep said the package was not at this pick up point and that it would be delivered today between 4pm and 8pm. When the package was not delivered within this time, I called FedEx. The rep said the package would be delivered on Monday. When pressed, she finally admitted that the package has been at the pick up point since 4pm yesterday, even though I was told it would be delivered to me today and that it was not in fact at the pick up point. This is unacceptable service from such a large company. I am self-employed and if I don't give my clients the best service I can every day, I will lose them. FedEx has just lost my business.

 – About 3 weeks ago.

FedEx consistently barrels up my driveway, slams on the brakes and throws my packages in front of my garage door. In the perfect place for me to drive right over them. And I have crushed several...

FedEx consistently barrels up my driveway, slams on the brakes and throws my packages in front of my garage door. In the perfect place for me to drive right over them. And I have crushed several boxes not knowing they left them there. What happened to leaving packages at the front door?

 – About 3 weeks ago.

Not only do they charge crazy and unnecessary brokerage fees when making a shipment from US->Canada, I just now got a robocall saying to come pick up my package from their depot on a COMPLETELY...

Not only do they charge crazy and unnecessary brokerage fees when making a shipment from US->Canada, I just now got a robocall saying to come pick up my package from their depot on a COMPLETELY DIFFERENT LANDMASS from the one I live on. Tempted to do a chargeback on the whole order and send the retail company a bill for the brokerage fees I already paid (because of course I was made to pay the fees before they'd tell me they were holding it somewhere so ridiculous).

 – About 3 weeks ago.

We ordered a new phone, and paid extra for express shipping via FedEx. I tracked the shipment, and stayed home the day it was expect to arrive. I was upstairs for a few minutes. No hair dryer, no...

We ordered a new phone, and paid extra for express shipping via FedEx. I tracked the shipment, and stayed home the day it was expect to arrive. I was upstairs for a few minutes. No hair dryer, no laundry, no shower, but somehow that's right when the delivery driver showed up and I didn't hear the doorbell. Our car was in the driveway, so the driver could have figured someone was home and knocked or something.

That kind of thing can happen, but then FedEx customer support were quite snotty when I called. Not a good experience. My husband didn't pay for extra shipping and got his phone in way less time after shipping. Not worth the money!

 – About 3 weeks ago.

I ordered a NBA Uniform on MONDAY! It has now been a week and a half and has been sitting at its original FedEx location since. It has been now over the 5-7 business days they promised since they...

I ordered a NBA Uniform on MONDAY! It has now been a week and a half and has been sitting at its original FedEx location since. It has been now over the 5-7 business days they promised since they received the package the day after I have ordered it.
The NBA playoffs are literally going to be over by the time it MOVES!
When I contact them, they give the same watered down answer of "It goes to USPS in local areas and is out of our hands then". Well I KNOW THAT BUT WHY IS IT STILL HALF OF THE COUNTRY AWAY FROM ME RIGHT NOW!!!!

 – About 3 weeks ago.

called customer service, was told i couldn't change my ship to address from home to work, called the hub and they said it was no problem, when i asked the guy on customer service how FedEx...

called customer service, was told i couldn't change my ship to address from home to work, called the hub and they said it was no problem, when i asked the guy on customer service how FedEx intended to get my package to me he basically said he had no idea, the route apparently not predetermined, so i guess the guy just drives around all day doing whatever he wants, which is probably why they lose so much stuff, we'll see if i actually get my package tomorrow

 – About 3 weeks ago.

everytime i get a shipment confirmation from a company i have bought something from and see it shipped fedex, i get the same feeling as when i see police lights, im pretty sure i didnt do anything...

everytime i get a shipment confirmation from a company i have bought something from and see it shipped fedex, i get the same feeling as when i see police lights, im pretty sure i didnt do anything wrong but somehow my day is now f%@ked. what a shit company

 – About 3 weeks ago.

I'm so tired of FedEX! For years I've had nothing but problems with deliveries at my residence. I've had all the problems you have heard here aver and over.

I've stayed...

I'm so tired of FedEX! For years I've had nothing but problems with deliveries at my residence. I've had all the problems you have heard here aver and over.

I've stayed home all day mere feet from the front door, the package is "out for Delivery", 5pm rolls around, let me track that package again......"Address unknown, driver unable to find location"! Are you kidding me? I live on a Way with only 2 residences and 1 Business. The Business receives packages daily via FedEx, and the driver doesn't know where the address is?? After a call to an unintelligible "Customer Service" rep, I was assured the package would arrive the next day. The next day I arrive home from work, no package! Track the package, it says it was delivered!? Where? I called FedEd and they look at delivery notes which say it was left on the front porch.....I don't have a front porch!! Go outside and walk over to my neighbors house and sure enough, there's my package! Keep in mind there are only 2 residences on my caldesac and we both have numbers near our door clearly visible!

On many occasions I find that the package gets delayed and always seems to end up being scheduled for final delivery on a Monday.....FedEx doesn't do deliveries to my area on Mondays...which means another delay till Tuesday!

It's to the point that if I'm ordering something online and my only choice for a delivery service is FedEx....I'll buy it somewhere else, and I'll tell the retailer the reason they are losing the business is FedEx lousy service!

 – About 3 weeks ago.

So when I call customer service to report property damage, I get a representative probably from another country who obviously English isn't their primary language. Unable to communicate properly,...

So when I call customer service to report property damage, I get a representative probably from another country who obviously English isn't their primary language. Unable to communicate properly, I ask for the country he is located in. He tells me it is company policy to not give that information for security reasons. Oh, really? What security reasons would they not want to tell me their country of origin? Or do they just not want to let their customers know how cheap they are and the need to outsource customer service to someone 10,000 miles away? I ask for an employee ID# for my records. Again, he refuses for "security" reasons. I ask for a supervisor and it is like pulling teeth to get him to do it. This is the 2nd or 3rd time (at least) that they have backed into my mailbox and then I get crappy customer service like this. FedEx sucks!

 – About 3 weeks ago.

FedEx wrote my full home address on the original package with a black permanent marker. The package got returned to the seller with a damage package complaint. I cannot resell the item with my full...

FedEx wrote my full home address on the original package with a black permanent marker. The package got returned to the seller with a damage package complaint. I cannot resell the item with my full home address on it.

 – About 3 weeks ago.

I dont have the Energy to tell my whole story since its bern going on for 7 months now. They are the worst. Its unbelievable what this company gets a way with. And customer service is am absolute...

I dont have the Energy to tell my whole story since its bern going on for 7 months now. They are the worst. Its unbelievable what this company gets a way with. And customer service is am absolute joke.

 – About 4 weeks ago.

Update: This was yesterday. "Marke Daniel G: The facility tried to schedule the delivery for today in case that the package can arrive at the destination facility earlier than scheduled. However,...

Update: This was yesterday. "Marke Daniel G: The facility tried to schedule the delivery for today in case that the package can arrive at the destination facility earlier than scheduled. However, it seems that the package has not yet arrived at the destination facility and still at the sorting location and the facility will be following the commitment delivery for the shipment. Rest assured that we will deliver this package tomorrow."
Today is Saturday and Was just informed that package was left at the terminal. Sorry. Now it says "Tuesday 4/30/2019 by end of day".

Been years since I delt with then due to the same issue. Never again. Go out of buisness please Fed Ex. Save good people from your bad service.

 – About 4 weeks ago.

Fed ex says they will deliver today but a signature is required. Stay home and wait. at 6pm they change the date to tommorow. Customer service claims it never said tody but "rest assurd it will be...

Fed ex says they will deliver today but a signature is required. Stay home and wait. at 6pm they change the date to tommorow. Customer service claims it never said tody but "rest assurd it will be delived tommorow." Well. No one will be home to sign tomorrow.. Most unreliable shipping company I have ever delt with. Oh. Package is sitting 4 miles down the road since before 6am but they will not let you pick up a package at that location.

 – About 4 weeks ago.

I ordered some stuff on ebay that was supposed to come yesterday. Now it's supposed to come tomorrow. I checked all the tracking stuff, and guess what? It had been sitting in Salt Lake City for 3...

I ordered some stuff on ebay that was supposed to come yesterday. Now it's supposed to come tomorrow. I checked all the tracking stuff, and guess what? It had been sitting in Salt Lake City for 3 DAYS! No delays listed, nothing. It literally would've been faster for me to drive 6 hours down to Salt Lake, get my package, and drive back. Now, it's been sitting at the local FedEx store for two days, and when I called to ask if I could just drive over and pick it up if they weren't going to deliver it, they said no. I've been forced to use FedEx twice now, and both times, it's been this same thing.

 – About 4 weeks ago.

I live on a land trust with about 5 other residents. FedEx always delivers to the same spot (a carport on the property) which we all know to go to when looking for our deliveries. Too many times,...

I live on a land trust with about 5 other residents. FedEx always delivers to the same spot (a carport on the property) which we all know to go to when looking for our deliveries. Too many times, FedEx says a package was delivered, when it is to be found nowhere. Case in point: FedEx package delivered yesterday (04/24), according to tracking records. You guessed it: Nowhere to be found. Called FedEx, jumped through innumerable hoops to get to a human, who acts as if you just woke him up. States driver indicated package was left at the "back door." Guess what? No back door where the packages are usually left. Undelivered package claim filed with FedEx, who states they will investigate. My guess is the dopey driver took it to another address or didn't deliver it at all. Whatever the case, assistance on the part of FedEx is virtually nonexistent. To make matters worse, I currently also have a damaged parcel claim in with them, which they inadvertently dismissed as a "lost shipment," when it was not. It was badly damaged in shipment. These people. Good grief. Tell the drivers to stop smoking dope while working and deliver the damned packages.

 – About 4 weeks ago.

This is a total ridiculous business model ! You have to stay home all day or ask them to deliver elsewhere. Why can thy not give you a two - 4 hour window? They shift their incompetence on the...

This is a total ridiculous business model ! You have to stay home all day or ask them to deliver elsewhere. Why can thy not give you a two - 4 hour window? They shift their incompetence on the consumers

 – About 4 weeks ago.

I just purchased a item from a major department store that shipped out of Birmingham AL. I live about 2 1/2 hours away in N.Alabama. The item was processed immediately and I had a shipping...

I just purchased a item from a major department store that shipped out of Birmingham AL. I live about 2 1/2 hours away in N.Alabama. The item was processed immediately and I had a shipping notification within a few hours that the info for pickup was sent to FedEx. They picked it up on Wed April 24th, the delivery date given is May 1!! That is 7 days, Wed to Wed to deliver a package weighting 1.8lbs 2 1/2 hrs away, 100 miles away .... Now in the past I have had FedEx HOLD a package for delivery, it made it to their delivery warehouse 2 days early and sat on hold until the delivery date. So, if it does take 7 days to get delivered I am going to post this to every media site I can find, contact as many news outlets than I can contact, call FedEx personally and anything else I can think of. The other 2 major delivery companies that start with a U have never done this, unfortunately I didn't have an option as to which shipping company I could use but rest assured it'll never be FEDEX!!

 – About 4 weeks ago.

The address on the box is correct and I call fedex to verified the address and it's correct. Well and behold the delivery guy is too lazy too walk and just punch it in as incorrect address. Ans...

The address on the box is correct and I call fedex to verified the address and it's correct. Well and behold the delivery guy is too lazy too walk and just punch it in as incorrect address. Ans now I have to get the shipper to contact fedex...

 – About 4 weeks ago.

Package originally slated to deliver to a commercial address on Saturday. Marked delivered but nowhere to be found. Customer service says the driver attempted delivery 10 minutes before the business...

Package originally slated to deliver to a commercial address on Saturday. Marked delivered but nowhere to be found. Customer service says the driver attempted delivery 10 minutes before the business opens, but we were there 15 minutes early due to an appointment first thing. The security cameras say otherwise - they attempted delivery a half hour beforehand, which is fine... but then we find out they proceeded to actually deliver to another, non-commercial address. They've since retrieved the package and delivered to the correct location but every time FedEx is the shipping company, everything that can go wrong, does go wrong.

 – About 4 weeks ago.

Fed X is the worst!
Sent my son his passport overnight and requested signature.
Fed X says it was left at front door of his apartment building without a signature.
Front door is the...

Fed X is the worst!
Sent my son his passport overnight and requested signature.
Fed X says it was left at front door of his apartment building without a signature.
Front door is the street, so now someone is running around with my sons passport and he cannot fly.
Second shipment this month to the same location that was lost.
Customer service is an oxymoron.
Should have learned my lesson the first time around but now I'm done with them.

 – About 1 Month ago.

aaaaaaaaaaaaaaaaaaa...

aaaaaaaaaaaaaaaaaaa

 – About 1 Month ago.

Ordered a package on April 10th. It is now April 21st and according to tracking, despite the fact that it was supposed to be delivered yesterday (guess what, it never showed up!), it hasn't left...

Ordered a package on April 10th. It is now April 21st and according to tracking, despite the fact that it was supposed to be delivered yesterday (guess what, it never showed up!), it hasn't left Los Angeles. I live in Atlanta, Georgia, on the other side of the freakin' country. My best guess is it got tossed into the Pacific Ocean and the FedEx driver that sat outside of my house at the end of my street for five minutes on the 19th knows that.

 – About 1 Month ago.

If you want your documents to be lost forever and nobody in Fedex to say even "sorry", this is your company. They lost all my documents 3 years ago and nobody even called me. Their service is...

If you want your documents to be lost forever and nobody in Fedex to say even "sorry", this is your company. They lost all my documents 3 years ago and nobody even called me. Their service is awful and it is impossible most of the time to get in contact on their line. Now I have to pay a lot of money to make valid copies of all of the documents they lost.
The worst company ever. Hope they will bankrupt some day!

 – About 1 Month ago.

Called to verify FedEx will ship to a PO Box -- Answer was YES! (They do subcontracting for the USPS nowadays.) Handed package to a FedEx Ship Station rep at the counter and got a receipt -- nothing...

Called to verify FedEx will ship to a PO Box -- Answer was YES! (They do subcontracting for the USPS nowadays.) Handed package to a FedEx Ship Station rep at the counter and got a receipt -- nothing said. Package gets to destination, and they "refuse" to deliver. They don't contact me -- Instead, they reroute it to the guy's home address a few miles away at the exact same cost as the original package. DOUBLE shipping price, automatically billed to my credit card. REFUSE to even consider that this was bogus. The pieces of garbage could have just held it at the facility and contacted me, the shipper. Instead they took the route of greatest profit, screwing me in the process.

 – About 1 Month ago.

Got notification early yesterday morning that my packaged was being shipped OVERNIGHT because I am traveling, tracking said it would be here today.
Woke up this morning and tracking said they...

Got notification early yesterday morning that my packaged was being shipped OVERNIGHT because I am traveling, tracking said it would be here today.
Woke up this morning and tracking said they didn’t even ship it until 1:00 this morning and the delivery date has now been changed to end of day tomorrow.
Thanks assclowns. I leave for a week at noon tomorrow. Hence the reason OVERNIGHT/Next Day was request on Wednesday.
This constantly happens with FedEx. They receive a package and hold onto it for a day or more.
I work regularly with dozens of trucking and transportation companies.
And Fedex is the worst..
When my company ships, UNLESS we are shipping TO FedEx we don’t ship FedEx.


 – About 1 Month ago.

FEDEX driver from Tumwater WA., USA never showed. Entered an "attempted delivery" notice. While working all day from home, I have an office that allows me full view of the front door and...

FEDEX driver from Tumwater WA., USA never showed. Entered an "attempted delivery" notice. While working all day from home, I have an office that allows me full view of the front door and driveway to the house, and I guarantee he has been nowhere near this house. When I called to complain, he lied and said there was a problem dog here and he couldn't deliver. There is not. I also got attitude from customer service. I encourage you all to complain to the vendors who ship ypur products to you by FEDEX.

 – About 1 Month ago.

I have had several problems with FedEx over the years. They deliver medicine to me that supposed to be kept cool and upright twice now they have thrown it out on the street and once in the middle of...

I have had several problems with FedEx over the years. They deliver medicine to me that supposed to be kept cool and upright twice now they have thrown it out on the street and once in the middle of the yard, other times they take my delivery back to their home place, and then I have to go pick it up. Please don't use FedEx.

 – About 1 Month ago.

Have just requested a company that supplies us stops using Fedex as I am sick of them failing to deliver, and it has just happened twice in a row now. If they have no other courier then I shall...

Have just requested a company that supplies us stops using Fedex as I am sick of them failing to deliver, and it has just happened twice in a row now. If they have no other courier then I shall arrange the collection as Fedex are hopeless.
UK.

 – About 1 Month ago.

I've had many years of terrible experience with Fedex. There are too many problems to list but some include - slow, overpriced, poor customer service, poor tracking, lost packages etc... I will...

I've had many years of terrible experience with Fedex. There are too many problems to list but some include - slow, overpriced, poor customer service, poor tracking, lost packages etc... I will never use them when shipping packages, but unluckily I sometimes purchase a product from a company that uses them. I thoroughly enjoy checking on tracking process and seeing my package at a FedEx location 20 mins from my home and it hasn't moved in 2-3 days. Only to see when it does move, it moves over an hour away and its delay another 2 days. Eat Sh!t FEDEX, you're the slow, retarded, salt-filled snail of shipping.

 – About 1 Month ago.

I got a text at 8 in the f%@king morning alerting me that I need to be present for the package to show ID, and that it would be arriving today. Ok, cool, guess ill just wait here till it gets here. at...

I got a text at 8 in the f%@king morning alerting me that I need to be present for the package to show ID, and that it would be arriving today. Ok, cool, guess ill just wait here till it gets here. at 5:20pm i get an email saying that it will be delivered tomorrow. IVE SAT HERE WAITING ALL f%@kING DAY, SO I CAN BE PRESENT TO SHOW ID, AND THESE f%@kERS DECIDE TO POSTPONE IT, WHAT THE f%@k, IM NEVER USING THIS f%@kING SHIT DELIVERY SERVICE AGAIN. I WAS READY TO WAIT TOMORROW, THERE WAS SHIT I WANTED TO DO TODAY, WHY IS THIS COMPANY STILL IN f%@kING BUSINESS?

 – About 1 Month ago.

Website is incredibly difficult to navigate especially on mobile. They charge you to track your deliveries when even USPS offers informed delivery letting you know of incoming packages and to make...

Website is incredibly difficult to navigate especially on mobile. They charge you to track your deliveries when even USPS offers informed delivery letting you know of incoming packages and to make any changes necessary. Slow delivery times and the service is becoming more like OnTrac, which rates even below FedEx.

 – About 1 Month ago.

I've been on hold with the customer feedback phone line for 2 hours and 15 minutes. Just to call and complain about someone witnessing the delivery driver throw our package down a flight of stairs...

I've been on hold with the customer feedback phone line for 2 hours and 15 minutes. Just to call and complain about someone witnessing the delivery driver throw our package down a flight of stairs to our front door...

 – About 1 Month ago.

I called Fed Ex to pick up an item on April 8th. I got a very rude customer service rep who was located outside of the US. Anyway I gave him my address and phone number and apt #; he said they will...

I called Fed Ex to pick up an item on April 8th. I got a very rude customer service rep who was located outside of the US. Anyway I gave him my address and phone number and apt #; he said they will pick it to morrow and hung up without giving me a pick up number. I called back and asked for a Supervisor who gave me the pick up # and said that they will come on 4/9/19 between 8am and 6pm. At 2:53pm on April 9th I got a call from Fex Ex to give them my apt # which I gave the agent again for the second time. At 5:45pm I called Fed Ex on 4/9 as I was worried since 6pm was approaching and no pick up only to be told that the driver did not have my apt # and all of the drivers had gone back to the station. What is wrong with them? The service is getting terrible. Anyway I have to spend another day tomorrow in the house waiting for Fed Ex. I wonder if they will show up.

 – About 2 months ago.

Sunrise FL, been waiting for a package for 5 days. Call customer service and asked them to drop it off at a location near my house, they reply that the shipper locked out this options and that only...

Sunrise FL, been waiting for a package for 5 days. Call customer service and asked them to drop it off at a location near my house, they reply that the shipper locked out this options and that only the shipper can make this changes. Contacted the Amazon vendor to make the change, he reply that he can not made any changes. Sooo, call FedEx again, asked them to ship after 6pm so there is someone to sign. Guess what, the driver left a Door Tag @ 1.24pm. Clearly they do not give three shits about us, the end recepient. They only care about the delivery quota and getting back on time to their main location to punch out and go home. Today I wasted the entire day, a Saturday. They gave me a window from 10am to 2pm, and guess again no one showed up. We called again they say the driver is on his way to give them until 6pm, again no one. Called again, they again said the driver is on its way to give it until 8pm. And you guess it, no one showed up. We spend the past half hour talking some default customer service crappy company, they finally transfer us to a US based customer service, and they said they will call the main location to hold the package there for pickup on Monday. Will se what happens. FedEx is GARBAGE on my book.

 – About 2 months ago.

Fed ex delivery made go find it its somewhere in your neighborhood ...

Fed ex delivery made go find it its somewhere in your neighborhood

 – About 2 months ago.

Finally delivered by parcel. But i rang their customer service department and changed the delivery address. Guess what the retards did? they delivered to the first address not the changed address....

Finally delivered by parcel. But i rang their customer service department and changed the delivery address. Guess what the retards did? they delivered to the first address not the changed address. Full on idiots.

 – About 2 months ago.

Fedex is changing my address from 4** V****** Vw. to 4** Village Way, then deliver it to the wrong address. This happened three times in a row, and there is nothing I can do to fix it. I tried calling...

Fedex is changing my address from 4** V****** Vw. to 4** Village Way, then deliver it to the wrong address. This happened three times in a row, and there is nothing I can do to fix it. I tried calling and adding a delivery instruction, but it was no luck.

 – About 2 months ago.

I was mistakenly selected FedEx onsite, and when I want to change it to delivery, they told me to charge $15. however, the correct location is only 2 blocks away from onsite. f%@k this shit....

I was mistakenly selected FedEx onsite, and when I want to change it to delivery, they told me to charge $15. however, the correct location is only 2 blocks away from onsite. f%@k this shit.

 – About 2 months ago.

i thought id see if others have the same problem as i do and sure enough they do i have no problems with USPS or UPS but evvvvvvvery time i order a package that is shiped fedex i end up pissed ...

i thought id see if others have the same problem as i do and sure enough they do i have no problems with USPS or UPS but evvvvvvvery time i order a package that is shiped fedex i end up pissed maybe fedex needs to hire drivers off the street instead of promoting package handlers if Amazon cant ship UPS ill buy else where

 – About 2 months ago.

Package was supposed to be delivered on Monday. Today is Thursday evening. I called Monday. They said exception wrong address. It was correct. Tuesday it said out for delivery. Never showed up. Called...

Package was supposed to be delivered on Monday. Today is Thursday evening. I called Monday. They said exception wrong address. It was correct. Tuesday it said out for delivery. Never showed up. Called again. They said they put on wrong truck. Wednesday it said on truck for delivery and nothing. Today is Thursday and says the same thing still on the truck from Wednesday.

 – About 2 months ago.

Yet again. I do have to give FedEx credit for being so consistent. They must put actual effort into sucking so bad on a regular basis. Here’s the screen shot description... three or four things that...

Yet again. I do have to give FedEx credit for being so consistent. They must put actual effort into sucking so bad on a regular basis. Here’s the screen shot description... three or four things that I ordered before FedEx item have all arrived. FedEx tracking hasn’t changed for two days not because it hasn’t been updated but because package has only been moved from one side of truck to the other side of the truck while other stuff delivered. This is actually harder than delivering but hey, FedEx has a reputation.
FEDEX SUCKS SWEATY, DRAGGING THROUGH DIRT, SHIT COVERD, DOGGY BALLS.

 – About 2 months ago.

Fedex is the worst delivery company I have ever encountered. They NEVER deliver on time and use every excuse to avoid doing the job they are contracted to do. I will avoid using them at all costs....

Fedex is the worst delivery company I have ever encountered. They NEVER deliver on time and use every excuse to avoid doing the job they are contracted to do. I will avoid using them at all costs.

 – About 2 months ago.

I cannot, for the life of me, understand how this piece of garbage company is still in business....
Their drivers are the bottom of the barrel, and do not seem to know how to use a doorbell, or...

I cannot, for the life of me, understand how this piece of garbage company is still in business....
Their drivers are the bottom of the barrel, and do not seem to know how to use a doorbell, or knock on the doors to complete a delivery.
Their so called 'Support' agents, never know anything at all about the packages.
Their so called 'Customer Service' number 1800gofedex, just puts you in touch with more of the aforementioned, clueless 'Support' agents.
They cannot handle a simple residential delivery, if it requires a signature, because their drivers are too lazy to knock on the door.
This company is the worst so called 'Delivery Service', I have ever seen....
Do yourself a favor, and NEVER deal with anybody who uses FedEX to deliver products, because they are a joke, disorganized mess of a company!!

 – About 2 months ago.

FEX EX is SHIT! Cannot change the delivery address and my delivery is late. ONE ABSOLUTE SHIT COMPANY....

FEX EX is SHIT! Cannot change the delivery address and my delivery is late. ONE ABSOLUTE SHIT COMPANY.

 – About 2 months ago.

I dont understand, if fedex can’t get packages delivered on time why are they even in business? Same problem every time, says out for delivery then switches to delivery pending and no package, a...

I dont understand, if fedex can’t get packages delivered on time why are they even in business? Same problem every time, says out for delivery then switches to delivery pending and no package, a habitual problem in the metro Atlanta area!

 – About 2 months ago.

They delivered a case of Wine (that required a signature) to Wrong house. Someone there signed for it. Got e-mail notification it was delivered (showing wrong name signed for it), went thru their...

They delivered a case of Wine (that required a signature) to Wrong house. Someone there signed for it. Got e-mail notification it was delivered (showing wrong name signed for it), went thru their voicemail hell, finally talked to a person who took the report, then got called back by them with a case number, but was only the wine company can report the claim so I'd have to contact them. They also wouldn't give me the actual signature online, saying the wine company had to get it for me. So Called the wine company, they got the signature (John something) and they said they'd reship the order if we don't hear from FedEx by tomorrow. Uggghhhhh...

 – About 2 months ago.

Fedex Sucks in Oakland,CA region. Similar delivery issue for straight 4th time.
Package is sitting in local distribution center from past 3 days, it was scheduled to deliver today morning, all...

Fedex Sucks in Oakland,CA region. Similar delivery issue for straight 4th time.
Package is sitting in local distribution center from past 3 days, it was scheduled to deliver today morning, all of sudden they changed to tomorrow and now they say address is incorrect. After few calls they promised for today afternoon delivery, even they failed to deliver.

 – About 2 months ago.

Fedex will leave the package undelivered, sitting at the local office, even for two days, just because it's still not the schedule delivery date. What kind of bullcrap is that?...

Fedex will leave the package undelivered, sitting at the local office, even for two days, just because it's still not the schedule delivery date. What kind of bullcrap is that?

 – About 2 months ago.

My package was out for delivery but didn't show up. When I called they said it was never shipped and then deleted the information from their website. Liars....

My package was out for delivery but didn't show up. When I called they said it was never shipped and then deleted the information from their website. Liars.

 – About 2 months ago.

In order for my package to travel 35 f%@king miles. It will have taken a full 7 days! "At FedEx, we go out of our way to suck at what we do!". So now it's been on a truck in my area for...

In order for my package to travel 35 f%@king miles. It will have taken a full 7 days! "At FedEx, we go out of our way to suck at what we do!". So now it's been on a truck in my area for 2 days without being delivered. ON THE GOD DAMN TRUCK. Last time this happened they blamed it on the weather. Now it's sunny and beautiful, who knows what they'll say. The first time this bullshit happened, I entertained the idea that it could be a fluke, but now I'm certain that you'd have to be totally batshit crazy to do business with FedEx (if you care about your customers).

Suck it FedEx!!!

 – About 2 months ago.

First they wouldn't deliver a package because they "didn't" have the apartment number. But it was on the notice in my mail box. Then another package I requested that they let me know...

First they wouldn't deliver a package because they "didn't" have the apartment number. But it was on the notice in my mail box. Then another package I requested that they let me know about delivery time and day. They didn't, it got stolen. I am so mad I could f%@king kill someone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 – About 2 months ago.

Initially ardered something on a Mon and showed delivery by Fri. Thought great next thing I get a message showing it wouldnt be delivered by the following. Mon. Odered it because I needed it by Fri....

Initially ardered something on a Mon and showed delivery by Fri. Thought great next thing I get a message showing it wouldnt be delivered by the following. Mon. Odered it because I needed it by Fri. Called to see if I could do a Sat pick up. Nope it is in the truck. f%@king bull shit.

 – About 2 months ago.

FED X delivers when they feel I need the package. Just today I took off to receive a package. I have cameras and driveway sensors to notify me when someone enters property. I get an email saying they...

FED X delivers when they feel I need the package. Just today I took off to receive a package. I have cameras and driveway sensors to notify me when someone enters property. I get an email saying they attempted delivery. The driver never even came by to attempted the delivery.

 – About 2 months ago.

UK 11am March 26 2019 - arrived at FedEx shipping office, paid £80, for guaranteed next morning delivery before 10:30 am of a few A4 pages in a standard FedEx envelope to US.

I am...

UK 11am March 26 2019 - arrived at FedEx shipping office, paid £80, for guaranteed next morning delivery before 10:30 am of a few A4 pages in a standard FedEx envelope to US.

I am 1st-time user of FedEx - NEVER AGAIN

They delivered not 60 seconds but over 24 hours late, on 28 March at 10:40 am and are refusing my claim for refund - they say because I never paid for it.

Unhelpful, false advertising, obfuscating, and ultimately did not deliver the service they sold me, and are refusing refund.

 – About 2 months ago.

Currently at $3600 in lost revenue due to them!!!! Fedex Sucks!
I purchased First Overnight service for an important package. The package still hasn't been delivered 48 hours later. The...

Currently at $3600 in lost revenue due to them!!!! Fedex Sucks!
I purchased First Overnight service for an important package. The package still hasn't been delivered 48 hours later. The status shows it is an hour away from the delivery location. I've contact Fedex support twice and the only answer I get is that it is lost and they are looking for it. Until it is delivered, I am losing $150 an hour because of them.

 – About 2 months ago.

Just got hit with that, "YOUR DELIVERY HAS BEEN RESCHEDULED" after it was supposed to be delivered today somehow. It was supposed to be delivered today, and yet my package is still in a...

Just got hit with that, "YOUR DELIVERY HAS BEEN RESCHEDULED" after it was supposed to be delivered today somehow. It was supposed to be delivered today, and yet my package is still in a different city???? Why even schedule the delivery wrong just to move it? Also, FedEX can't seem to figure out the lock boxes in my apartment, but EVERY OTHER COMPANY delivers just fine. I am convinced FedEX employees make NO attempt to deliver and just call us to pick it up at their facility. WTF FedEX. Hope they go out of business honestly.

 – About 2 months ago.

FedEx driver did not want to redeliver package that required a signature, so they just dumped it at the local Walgreens and told me to go pick it up there. They call this "convenient", but it...

FedEx driver did not want to redeliver package that required a signature, so they just dumped it at the local Walgreens and told me to go pick it up there. They call this "convenient", but it is just FedEx being lazy and not completing the task that they were paid to do. 3 phone calls that assured me the package would be redelivered were not honored. Had to go pick up the package myself. FedEx literally has one job to do, deliver the package to the shipping address, and they can't even do that right. Never again. Done with this garbage company.

 – About 2 months ago.

Fedex explains loosing the package by the fact that the package was small....

Fedex explains loosing the package by the fact that the package was small.

 – About 2 months ago.

I have to pay for shipping but then I have to go out of my way to pick up the package before they return it. They won't enter my building and rarely leave notes on the doors. I'd rather risk...

I have to pay for shipping but then I have to go out of my way to pick up the package before they return it. They won't enter my building and rarely leave notes on the doors. I'd rather risk the item getting still than deal with this crap! 😤

 – About 2 months ago.

Every other delivery service: USPS/UPS/ can enter my building and drop things in my mailbox or at my apt door and yet FedEX cannot deliver because "business closed". I wish I had the option...

Every other delivery service: USPS/UPS/ can enter my building and drop things in my mailbox or at my apt door and yet FedEX cannot deliver because "business closed". I wish I had the option to choose delivery provider

 – About 2 months ago.

FedEX was supposed to deliver my package by the end of the day 4 days ago I still haven’t got my package because it supposedly still in transit...

FedEX was supposed to deliver my package by the end of the day 4 days ago I still haven’t got my package because it supposedly still in transit

 – About 2 months ago.

"We cannot schedule specific times for Ground delivery time and the expected time is beteen 10 am and 2 pm. Oh and it requires a signature." What morons think that people are home to sign for...

"We cannot schedule specific times for Ground delivery time and the expected time is beteen 10 am and 2 pm. Oh and it requires a signature." What morons think that people are home to sign for a package between business hours monday-friday? I hate Fedex and hope their garbage company gets bought out by a good company

 – About 2 months ago.

On truck for delivery Friday. We are home all day Saturday. No package. Rescheduled for Monday due to signature required? You would think they have a better chance getting my signature on a Saturday....

On truck for delivery Friday. We are home all day Saturday. No package. Rescheduled for Monday due to signature required? You would think they have a better chance getting my signature on a Saturday. Oh well. We missed the Monday delivery naturally. They show up at 11:05 am. Im at work, wife is running errands. Last time they showed up after 6 on the last one. SO I figured hey maybe they will attempt delivery around the same time today? HA HA! Nope. Try 2:45pm. What do they expect people to do? Who are these people, the cable company? lol. Its better to just send it to a fed ex holding facility near your house than to expect any timely or scheduled delivery from FedEx. TERRIBLE LOGISTICS.

 – About 2 months ago.

I ordered a keyboard that wasn’t in stock and it said it would ship out March 20th, it did and it was supposed to come today by the end of the day and supposedly it has been in transit for over 12...

I ordered a keyboard that wasn’t in stock and it said it would ship out March 20th, it did and it was supposed to come today by the end of the day and supposedly it has been in transit for over 12 hours??? It then turned to pending and now I have no idea when my package is coming... unbelievable

 – About 2 months ago.

First failure:

Invoice Date: 2/15/19
This was shipped on 2/20 – it made its way to the FedEx hub in Portland on 2/26 – then proceeded to take a trip back across country to PA....

First failure:

Invoice Date: 2/15/19
This was shipped on 2/20 – it made its way to the FedEx hub in Portland on 2/26 – then proceeded to take a trip back across country to PA.
It didn’t get delivered here until 3/15/2019. Wow, this is a $9 part… and almost a month in transit… sad.

Second failure:

Invoice Date: 2/15/19
This shipped on 2/26 – was delivered to a different location than mine on 3/5. On their site it lists GGOFT signed for it.
I contacted FedEx who informed me that the business was inaccessible and was left at the front door at 1130 am. What?! These items are being delivered to my place of employment which is a business.
Out front doors are open at minimum regular business hours, so being left at the front door was a blatant lie.
The next day the FedEx driver comes looking for me, with a transcript of the “chat” conversation I had with FedEx, he’s trying to remember where he left it. Really? So later that day he calls me (because my phone number IS listed on the shipping label)
Saying he now knows where he left it, and that he would try to go retrieve it and drop it off.
It didn’t show up here until 03/12/2019.

Third failure:

Invoice Date: 3/15/19
Checked tracking earlier this week – said it was going to be here Friday – then updated to being delivered Thursday. (cool they are ahead of schedule)
Thursday rolls around and it was updated to the following:
Thursday , 3/21/2019 7:53 am PORTLAND, OR On FedEx vehicle for delivery
Needless to say, its Friday – no FedEX drop off for me and it now says “pending” and “No scheduled delivery date available at this time.”
I contact FedEx, who’s terrible customer service gives me the typical copy and paste answers – not answering my query of WHY it was delayed.
She 1st tried to give the excuse of the label being un-readable, but that was on initial pick up, not resulting in delaying delivery since the package was already on the truck Thursday. (yesterday)
She had to transfer me to a “CAT” rep – because my question was beyond what she was capable of answering.
This new rep says that it was pushed out to be delivered on 03/25/2019 due to an agreement with the shipper!?!?
So now they are throwing JEGs under the “fedex”truck. Sad…

Update to this 3rd failure.
Checked the tracking on this today as I ASSURED it would be delivered today - they sent it to CALIFORNIA?!?! Now it's not getting here till 03/27. Almost a week from the original time it was loaded on the truck to be delivered.
I have contacted the shipped and set my account up to ONLY ship with UPS. I'm SO over FEDEX right now.

 – About 2 months ago.

I live in a locked building and every other delivery service has no problem bunching the gate code and leaving the package on the inside. If they can't they leave it inside they take it to the...

I live in a locked building and every other delivery service has no problem bunching the gate code and leaving the package on the inside. If they can't they leave it inside they take it to the office. Even Fedex leaves it inside. But the day it is raining and water puddles by the gate code box our lazy fedex person leaves it outside in the elements where it can get stolen too. I never use Fedex given the choice they are overpriced and lousy service.

 – About 2 months ago.

This is the fourth time I have had issues this past year with Fedex. I had a package that was supposed to be delivered by 3/20/19 and as of today 3/25/19 I am still waiting on this package. Why pay...

This is the fourth time I have had issues this past year with Fedex. I had a package that was supposed to be delivered by 3/20/19 and as of today 3/25/19 I am still waiting on this package. Why pay for shipping if the company is not capable of delivering the package. This is there job, getting packages where and when they need to be. What the hell is wrong with Fedex that you are seriously incompetent. Besides working fulltime I have my small business which only allows time for me to do on the weekends. Due to this I am a week behind on my orders. I keep getting delivery exceptions and Saturday was told they had the wrong address, which they did not. I seriously do not think they even really know where my package is and keep making excuses. This is the last straw. I now have to figure out where to get my supplies from and pick new supplier because I cannot continue to get products from companies that use FedEx. I have never had issues from usps or UPS, EVER!!!!!!

 – About 2 months ago.

Fedex is stupid like a shit. The driver cannot find my home. The custom service promise the redeliver but the some stupid woman from the station get no update. Stupid !...

Fedex is stupid like a shit. The driver cannot find my home. The custom service promise the redeliver but the some stupid woman from the station get no update. Stupid !

 – About 2 months ago.

FedEx sucks because of they never delivery my packages. I always need to call their customer service to request a package lost, and they would never call back although they said we would call you back...

FedEx sucks because of they never delivery my packages. I always need to call their customer service to request a package lost, and they would never call back although they said we would call you back in 24 hours. Can't believe this company still alive!

 – About 2 months ago.

Fedex sucks because they are not humans but robots. I spent all day at home waiting for a package that required a signature. By 4:30 pm, they had not shown and I had an appointment. I left a large...

Fedex sucks because they are not humans but robots. I spent all day at home waiting for a package that required a signature. By 4:30 pm, they had not shown and I had an appointment. I left a large note written in bold sharpie on my door to please go to the next unit in my complex, about 10 feet away, for signature and delivery. They of course showed 15 minutes after my departure, and did not go to my neighbor. I got an email saying there was a delivery exception. Really? Come on Fedex, wouldn't you want to get one more package out of your system? Are you not human? UPS would have delivered no problem. Now I am stuck home one more day (dare I take a shower or walk my dog?). Frustrating. I will be complaining to shipper (Tracfone) too.

 – About 2 months ago.

I represent a company that does Commercial Shipments - We spend over $50k a month on average in Air freight and Heavy Air freight shipments. Everyone in FedEx is instructed to always say the...

I represent a company that does Commercial Shipments - We spend over $50k a month on average in Air freight and Heavy Air freight shipments. Everyone in FedEx is instructed to always say the protective term 'Pending No Customs Delays' - This protects them from having to reimburse the shipment because they make us some Bull$hit cop out excuse that is a blatant LIE! My last on was 'Insufficient Description' - When I contacted Customer Service asking which line was Insufficient for Basic product description for nuts, bolts & washers (Sizes and Style provided in description - only sent parts like this a thousand times before) I got another washout excuse about a Federal Tax number being required. The FedEx Call in Help desk people are helpless because all they have are lying excuse notes provided by people that you can never get in contact with. The rage builds when you call back (after being promised a call from someone) only to be told that they attempted to call you. Another LIE. I have been involved with International Exporting for 22 years, and the truth is - FedEx, UPS, DHL, ect... They are all the same. Understaffed with people who don't want to talk with you - My $1,300 Air Priority Next day Freight shipment will probably take 4 to 5 days to be delivered. I have spent 2 days calling every hour trying to resolve a NON-EXISTENT mistake.

 – About 2 months ago.

Fed Ex sucks because they literally can’t deliver a shipment correctly to save their lives. Funny how no other delivery company has an issue delivering to my house, but Fed Ex can only find my house...

Fed Ex sucks because they literally can’t deliver a shipment correctly to save their lives. Funny how no other delivery company has an issue delivering to my house, but Fed Ex can only find my house one out of every ten times they try! Tracking shows 4 days that they stated no delivery attempt was made and rescheduling for tomorrow for delivery. WTF is that?! Then, on day 4, the driver can’t “locate the recipient”. I’ve dealt with 3 different companies that have had to refund my money because Fed Ex sucks. I wish companies wouldn’t use Fed Ex. Then, maybe, my stuff will actually make it to my house. 😡

 – About 2 months ago.

I took the day off to sign for a shipment guaranteed (yeah, right) to be here today. It was sent from Germany, which took ...

I took the day off to sign for a shipment guaranteed (yeah, right) to be here today. It was sent from Germany, which took

 – About 2 months ago.

I’m sitting in my apartment. No knock on the door, no call on the phone, no slip to say they were here. But they ‘attempted’ delivery and now I have to go pick it up. Sure you did. FedEx Sucks....

I’m sitting in my apartment. No knock on the door, no call on the phone, no slip to say they were here. But they ‘attempted’ delivery and now I have to go pick it up. Sure you did. FedEx Sucks.

 – About 2 months ago.

This is a comment about how much FedEx Express sucks. Express is about time-sensitive parcels or freight, right? In the last month, FE Express has come to pick up either parcels or freight AFTER our...

This is a comment about how much FedEx Express sucks. Express is about time-sensitive parcels or freight, right? In the last month, FE Express has come to pick up either parcels or freight AFTER our business' closing time forcing employees to stay past quitting time. In both instances, the SCHEDULED pickup was missed and we had to call FE to get a driver to come and get the items they neglected to pick up in the first place. Since these were next day and 3-day shipments, it was imperative that they left our location that day. In the case of the 3-day freight shipment, I called their "customer service" (ha!) line at 30 minutes past our closing time to ask if a truck was coming to get the pallet for which I'd scheduled a pickup six hours earlier. The FedEx employee's response? "Not tonight." They teach you that in customer service college? First time I've ever cursed at a customer service person over the phone. Eventually that pallet went out the door, but not until there was much cursing, head-bashing and a strong desire for FedEx to implode and cease to exist.....ah, it'll happen soon enough.

 – About 2 months ago.

Apparently as you read the below comments you'll realize I do not even need to elaborate on my story much. Point blank FEDEX BLOWS and they need to be shut down for small packages, their a JOKE....

Apparently as you read the below comments you'll realize I do not even need to elaborate on my story much. Point blank FEDEX BLOWS and they need to be shut down for small packages, their a JOKE. Apparently it takes 3 weeks for a shipment from California to North Carolina and has yet to arrive while tracking is frozen. Speaking with customer service didn't help as I don't speak Indian. Good luck everyone!

 – About 2 months ago.

these c*nts tried to deliver a package at 11:30 in the morning on a wednesday. didnt even ring the bell or knock. now theyre telling me thats theyll try again tomorrow between 8 AM AND 3 PM ARE YOU...

these c*nts tried to deliver a package at 11:30 in the morning on a wednesday. didnt even ring the bell or knock. now theyre telling me thats theyll try again tomorrow between 8 AM AND 3 PM ARE YOU f%@kING KIDDING ME

 – About 2 months ago.

Signature required package scheduled for delivery. Print out, sign, tape to door, package release form. Package not delivered, reason: signature or release form required....

Signature required package scheduled for delivery. Print out, sign, tape to door, package release form. Package not delivered, reason: signature or release form required.

 – About 2 months ago.

I order a package last Tuesday and it shipped on Wednesday. Received FedEx tracking number and said it would be here on Saturday right! Wait till Saturday... No package. Now it’s telling me Monday...

I order a package last Tuesday and it shipped on Wednesday. Received FedEx tracking number and said it would be here on Saturday right! Wait till Saturday... No package. Now it’s telling me Monday package will be delivered. Now it’s Monday and still no package. Now tracking says it will be delivered tomorrow on Tuesday. Guess I will wait and see... f%@k FedEx!

BTW, this isn’t the first time I’ve had a run in with FedEx. I ordered a computer online with tracking and miraculously it disappeared at one of there sorting facilities. Shocker!

 – About 2 months ago.

Just had another incident with FedEx. Item I ordered was on back order. The rest of the order was sent by USPS as requested, but the back order item came via FedEx. After a month of waiting, I dig...

Just had another incident with FedEx. Item I ordered was on back order. The rest of the order was sent by USPS as requested, but the back order item came via FedEx. After a month of waiting, I dig through my email and find the back ordered item had been "delivered" 2 weeks, though it never appeared on my porch. This is only the third time something like this has happened with FedEx. Filed a new claim and hope they get the item I wanted back in stock again soon.

Some past issues I've had:
Delivery driver skips my house 2 days in a row because of "bad roads", though the mail and UPS ran with no issues either day. Turned out he was using this as an excuse to go home early.

Delivery driver asked me to deliver packages to my neighbor. After I ran into him where I work, I was told by the secretary that he did the same thing to people there so he could save time and get off earlier.

New delivery driver plows through my entire yard in the snow just to get close to the porch and proceeds to get stuck. She had to get a tow truck to pull her out and destroyed the yard in the process.

This company and the people they hire are jokes, and not even funny jokes.

 – About 2 months ago.

Every time...will be delivered xxx...status that day: pending...two days later: pending. Maybe b/c Fookin’ Tom Hanks has it on an island? IDK. FedEx truly sucks. Never had any issues w/ USPS or UPS....

Every time...will be delivered xxx...status that day: pending...two days later: pending. Maybe b/c Fookin’ Tom Hanks has it on an island? IDK. FedEx truly sucks. Never had any issues w/ USPS or UPS. I will have to start requesting anyone shipping to me DO NOT USE FEDEX!

 – About 2 months ago.

I've received three of the four tires that were shipped to me via Fedex. The company that I bought my tires from has sent out a total of three more tires trying to get my order fulfilled. All...

I've received three of the four tires that were shipped to me via Fedex. The company that I bought my tires from has sent out a total of three more tires trying to get my order fulfilled. All three times the tire has been lost in shipping. If you use the tracking numbers to follow them they are from Texas to Arizona to Utah. I currently have a tire that is scheduled to be delivered today and as of 4:23pm Eastern time it isn't here. You can't make this s*%t up.

 – About 2 months ago.

I got a package that wasn't mine while mine is three days late. If the driver would bother to stick around and actually wait for me to answer the door then they might actually figure out if they...

I got a package that wasn't mine while mine is three days late. If the driver would bother to stick around and actually wait for me to answer the door then they might actually figure out if they had the right address. But nope. One knock and he ran away. All I saw was the back of he truck when I saw that the package wasnt mine. I called customer service not located in America of course. He put me on hold for 30 MINUTES and then hung up. After a second phone call and a complaint about the first idiot I could barely understand anyway i was told I was going to get a phone call with an explanation in two days. Yeah we'll see if that even happens. JUST USE THE POST OFFICE!!!!

 – About 2 months ago.

FedEx is a joke. EVERY package they handle for me, coming or going, takes 7-10 days, regardless of distance. Packages regularly sit for 2-4 days at some hubs, with no notice of delays due to weather...

FedEx is a joke. EVERY package they handle for me, coming or going, takes 7-10 days, regardless of distance. Packages regularly sit for 2-4 days at some hubs, with no notice of delays due to weather or other issue.

 – About 2 months ago.

So A 1 day snowstorm causes my package to be 3 days late! My package has been sitting 20 minutes away for the whole 3 days! Better yet, i call to ask if I can get an estimate of when it will arrive...

So A 1 day snowstorm causes my package to be 3 days late! My package has been sitting 20 minutes away for the whole 3 days! Better yet, i call to ask if I can get an estimate of when it will arrive and the response is "they need to wait until the roads clear so they can drive the trucks" even though I have seen fedex trucks out on the roads for 2 days!!! What a joke

 – About 2 months ago.

Well, thanks for turning my package into PENDING. No reason why, just that when it gets to the estimated arrival time, you magically give me no answers. Why does anyone ever use FedEx. Services such...

Well, thanks for turning my package into PENDING. No reason why, just that when it gets to the estimated arrival time, you magically give me no answers. Why does anyone ever use FedEx. Services such as UPS and USPS are 100 percent better, and I can even see where the truck is. But FedEx, absolutely garbage. Want to never see your package again? Well, there is a service for that. It's called FedEx.

 – About 2 months ago.

Fedax Just big Lie

I had a choice to send my package to China from Dubai send on 11th night Fedex promised it will be maximum before 6 Pm Friday, Local China Time

dead time...

Fedax Just big Lie

I had a choice to send my package to China from Dubai send on 11th night Fedex promised it will be maximum before 6 Pm Friday, Local China Time

dead time finish
Office closed and waited for my document till 7 : 30 china time
and lost my Deal
they are just useless I wish i used DHL
dam it




 – About 2 months ago.

They give you a 12 hour window when you have to be available for when they deliver a package that requires a signature. If you're in the bathroom, tough luck.
Sometimes, they don't even...

They give you a 12 hour window when you have to be available for when they deliver a package that requires a signature. If you're in the bathroom, tough luck.
Sometimes, they don't even bother to deliver it. No knock on the door. No doorbell. Not even a note on the door. They didn't even bother to try. They just said they were unable to deliver.
They're a terrible company and I hope they go out of business soon.

 – About 2 months ago.

Where is the package. Shows "In Transit". Actual fedex flight landed 4 hours earlier and package still shows "In Transit". Put in trace now case manager looking for it hours later....

Where is the package. Shows "In Transit". Actual fedex flight landed 4 hours earlier and package still shows "In Transit". Put in trace now case manager looking for it hours later. Service is getting worse.

 – About 2 months ago.

fed ex "lost" my package IN the city it was supposed to be delivered to. somehow it just magically vanished in their warehouse. so, I had to get a replacement, and unfortunately it is being...

fed ex "lost" my package IN the city it was supposed to be delivered to. somehow it just magically vanished in their warehouse. so, I had to get a replacement, and unfortunately it is being handled/delivered by fedex AGAIN. status hasn't updated in over 24+ hours and it's supposed to be two-day delivery. I f%@kING HATE FED EX. STOP STEALING MY SHIT.

 – About 2 months ago.

Oh Fedex, at least this time you've given me the courtesy of just changing your delivery date to a "?" after another no show, rather than marking the package "delivered" and it...

Oh Fedex, at least this time you've given me the courtesy of just changing your delivery date to a "?" after another no show, rather than marking the package "delivered" and it showing up sometime two days later.

 – About 2 months ago.

Thanks FedEx! I'm so sorry to have troubled you to find my package! If only I had realized its a common thing for your drivers to put it near any random door on my street and then marking it...

Thanks FedEx! I'm so sorry to have troubled you to find my package! If only I had realized its a common thing for your drivers to put it near any random door on my street and then marking it "delivered". I know, addresses are for capitalists and criminals... why should I be such a stickler.

 – About 2 months ago.

Last three times I had a FedEx package being shipped to me, they don't attempt delivery or leave a re-delivery slip, the tracking info just gets updated to "nobody was home to sign for the...

Last three times I had a FedEx package being shipped to me, they don't attempt delivery or leave a re-delivery slip, the tracking info just gets updated to "nobody was home to sign for the package". There are multiple people home at my address, FedEx is just making shit up! Today I took the day off work, because this was an important package that I didn't want to miss. I was home all day waiting for the delivery, tracking info just updated at six PM saying that I had requested a a different delivery date! What the f%@k are they doing over there

 – About 2 months ago.

Another delayed shipment from losers at fedex. FEDEX TRULY SUCKS ASS!...

Another delayed shipment from losers at fedex. FEDEX TRULY SUCKS ASS!

 – About 2 months ago.

A second-rate delivery service with poor customer "service." An international package was shipped with and I received two different import tax invoices for two different amounts. No one at...

A second-rate delivery service with poor customer "service." An international package was shipped with and I received two different import tax invoices for two different amounts. No one at their service center could explain why and refused to look into it. The employees were stupid and I had to go th rough way too many computer "questions" to ge to a real person (not that they helped).

They are terrible.

 – About 2 months ago.

Fedex delivers my packages to my next door neighbor 2 out of 3 deliveries. Neighbors address is out front in big numbers where it cannot be missed, right next to the path they need to take to get to...

Fedex delivers my packages to my next door neighbor 2 out of 3 deliveries. Neighbors address is out front in big numbers where it cannot be missed, right next to the path they need to take to get to the door. Mine is in bright colors and big numbers where it is easily seen. They are nothing alike. Still Fedex manages to deliver to the wrong house.
I have a package that was to be delivered today. FedEx site said it was on the FedEx truck not 15 miles from my house and out for delivery. One hour later there is an exception with no delivery date due to weather. Our weather is fine. Every delivery for at least the last month has been either many days late, misdelivered [or both] and just plain lied about. Fedex sucks!!

 – About 2 months ago.

Two of the last two times, so 100% of the time (I never use FedEx unless required to by a manufacturer or buyer), FedEx missed my delivery date by multiple days. In one case by a week. Everyday it was...

Two of the last two times, so 100% of the time (I never use FedEx unless required to by a manufacturer or buyer), FedEx missed my delivery date by multiple days. In one case by a week. Everyday it was the same thing, Delivery Exception - Incorrect Address. I know the address is correct, drivers are just lazy. FedEx is garbage, UPS is always on time and rarely misses a delivery. Never again FedEx, suck it.

 – About 2 months ago.

Ordered needed car parts from CA on Thursday with a guranteed delivery by that next Tuesday, Was in GA by Sunday afternoon at its last location before delivery, got my hopes up that it would be here...

Ordered needed car parts from CA on Thursday with a guranteed delivery by that next Tuesday, Was in GA by Sunday afternoon at its last location before delivery, got my hopes up that it would be here by the schdueled Tuesday, Tuesday comes around and they reschedueled it for next Monday. WTF!!! Fedex just needs to shut down.

 – About 2 months ago.

Was assured that scheduled delivery for today would occur even though the location it said it was was further out than 30 minutes when it was already after 7:30. Immediately after got an email saying...

Was assured that scheduled delivery for today would occur even though the location it said it was was further out than 30 minutes when it was already after 7:30. Immediately after got an email saying that delivery was scheduled for the next day...

 – About 2 months ago.

Gaaaaahhhhhh! Follow up to my last rant... driver showed up at 6pm tonight even though I received a text stating that delivery would not occur until tomorrow... he did not even have the package when...

Gaaaaahhhhhh! Follow up to my last rant... driver showed up at 6pm tonight even though I received a text stating that delivery would not occur until tomorrow... he did not even have the package when he got out of the truck (I have cameras) and simply slappped an (yes, three ps) attempted delivery sticker on my door! I called CS and they say I will receive a call back in two hours and seemed to thoroughly understand the issue... we shall see how this turns out

 – About 2 months ago.

This website is AWESOME!!! Just called my wine club to beg them to switch me to UPS (Larry, you are the greatest (my UPS driver)). They said this was the second call of this kind they had gotten...

This website is AWESOME!!! Just called my wine club to beg them to switch me to UPS (Larry, you are the greatest (my UPS driver)). They said this was the second call of this kind they had gotten about FedEx today. Saturday the FedEx Driver came to my door, pretended to ring doorbell (saw my camera), filled out a attempted delivery form and slapped it on my door. I WAS HOME, as was my husband. Signed up for the fancy shmancy FedEx tracking notifications, and although my delivery was put on the local truck at 425 am this morning (Monday) it will not make it to my house until tomorrow “sometime” before 8pm!

 – About 2 months ago.

I called this morning... They promised they would not deliver until tomorrow, I just got a notice they tried to deliver today and no one was there... WHY ???...

I called this morning... They promised they would not deliver until tomorrow, I just got a notice they tried to deliver today and no one was there... WHY ???

 – About 2 months ago.

f%@k fedex ordered a guitar on the 21st from CA to IN the original date for delivery was the 26th then the 28th then the 5th then the 11th now i shit u not my guitar is f%@king 45 minutes away and i...

f%@k fedex ordered a guitar on the 21st from CA to IN the original date for delivery was the 26th then the 28th then the 5th then the 11th now i shit u not my guitar is f%@king 45 minutes away and i got a update now it going to be the f%@king 13th i called and asked why and ended up talking to some red dot carpet flying motherf%@ker who claimed his name was bryan lol and barley spoke english he said fedex is in business with usps and they are shipping packages in containers so it will take a couple day lol a couple days to load a f%@king truck get the f%@k out of here make these lazy ass usps/fedex faggots get the f%@k up and do there damn job

 – About 2 months ago.

New Orleans, ALL FedEx experiences have bee a horror. Driver REFUSES to bring packages to apartment doors, he simply tosses packages on the sidewalk in front of apartment building and leaves, no...

New Orleans, ALL FedEx experiences have bee a horror. Driver REFUSES to bring packages to apartment doors, he simply tosses packages on the sidewalk in front of apartment building and leaves, no matter the weather. Packages are stolen or damaged by rain. My last online order, I waited NINE HOURS outside in the heat, no place to sit, driver NEVER SHOWED, even after I called them 4 times throughout the day and was PROMISED delivery. I am 70 plus years old, not very healthy and fresh out of surgery. I explained this to the phone rep.only to be lied to. This is only 1 of 5 similar experiences. One time, I was outside waiting and on the phone with their customer service dept..The driver came up, dumped a 100+ pound box and began to walk away. I told the customer service rep what was happening, she said, "put him on the phone", he wouldn't talk to her. He got in his truck, she told me to get the license plate number, there was NO license plate on the truck. While I was trying to tell her the number on the top of the side of the truck, he drove away, almost hitting me and ran a red light!! She reported it to local terminal, manager. apparently in St. Rose, LA, he said he would send driver back, it NEVER happened. I will no longer order from any retailer who uses FedEx because FedEx SUCKS.

 – About 2 months ago.

Why don’t u guys stop bitching and take ur lazy ass to the store a buy it ...

Why don’t u guys stop bitching and take ur lazy ass to the store a buy it

 – About 2 months ago.

Ordered shit an same day. One thing from the other side of country, another thing from same damn city but they have no store so had to order. Shit from CA came by usps and got here before fedex...

Ordered shit an same day. One thing from the other side of country, another thing from same damn city but they have no store so had to order. Shit from CA came by usps and got here before fedex delivery in same f%@king city. f%@k off fedex.

 – About 2 months ago.

Package was supposed to be delivered Thursday. Status changed to no delivery because nobody was home, except I was home all day and nobody came to my door. Friday, truck stops in front of house,...

Package was supposed to be delivered Thursday. Status changed to no delivery because nobody was home, except I was home all day and nobody came to my door. Friday, truck stops in front of house, I'm thinking there's my stuff, but dude just drives off without attempting delivery. Saturday comes, still nothing. Called customer service, they dont know shit. Fedex sucks fat dick.

 – About 2 months ago.

I really am so fed up with Fedex over the past year or two. We receive 5 to 10 packages a day, and every time I see a Fedex tracking number I dread it. your shipment times on ground are atrocious...

I really am so fed up with Fedex over the past year or two. We receive 5 to 10 packages a day, and every time I see a Fedex tracking number I dread it. your shipment times on ground are atrocious and pathetic. What’s worse is that you generally do not count the first day the shipment is received even if scanned in well before the cut off time. i’m always the receiver not the shipper so please keep that in mind (I won’t use fedex to ship) .

well this type of thing has happened many times, I currently have a package that was originally scheduled for Friday (which that alone is too long) then monday and now tuesday. Fedex is the only shipper where an item will *never* arrive earlier than promised , usps will often , ups sometimes but seldom.

I do my best to request this order; USPS priority, USPS first class, UPS, and then fedex if you must.

also Fedex is the only shipper where I have seen items put on the van then bogusly marked five or 10 minutes later delivery attempt it.
Simple solution if Fedex is going to be so poor/sloppy on it routing-start delivering every type of package on Saturday. Not just smart home, and not just paying extra for red tag overnight. Any and all Fedex products start counting Saturday as a delivery day. ( even with that you’ll be either equal to or still behind the industry standards) . I don’t live in a rural area not that it matters, as I’m comparing Fedex to UPS and USPS so location does not matter.

 – About 2 months ago.

well called fagex last night about my ground shipment that should had been here yesterday but sadly fagex cant get it here on time like normal. when i asked can u get it delivered to me on the...

well called fagex last night about my ground shipment that should had been here yesterday but sadly fagex cant get it here on time like normal. when i asked can u get it delivered to me on the Saturday with home delivery she said hold on let me call the local office near you and put me on hold but after she picked back up she said 'it will be there tomorrow i was like hell yea.but sadly i called this morning and ask about a update on it and she lied 2 me im pissed f%@king trash fedex and only assholes that dont ship weekends it 2019 asshole up date ur shit. every one else ships weekends what's there problem not even the first problem from them ether.

 – About 2 months ago.

If they would have just scheduled their package to arrive WHEN it was actually GOING to arrive, I wouldn't even be mad. Why put a scheduled delivery date that's obviously not going to be met...

If they would have just scheduled their package to arrive WHEN it was actually GOING to arrive, I wouldn't even be mad. Why put a scheduled delivery date that's obviously not going to be met when the package is still halfway across the country?

 – About 2 months ago.

Never have got a fedx shipment on the day it was tracked to arrive in fact in dec of 2018 I had a set of tires on fedx truck every day for 10 days and no delivery ...

Never have got a fedx shipment on the day it was tracked to arrive in fact in dec of 2018 I had a set of tires on fedx truck every day for 10 days and no delivery

 – About 2 months ago.

I ordered an outdoor bistro set from AAFES. Today, Fedex left it on my porch. I was home all day. Nobody knocked or rang the bell. Upon leaving for an appt., I found the large box leaning against my...

I ordered an outdoor bistro set from AAFES. Today, Fedex left it on my porch. I was home all day. Nobody knocked or rang the bell. Upon leaving for an appt., I found the large box leaning against my front door. Upon further investigation, I noticed that the box had several holes in it, the tape was snapped almost all the way around, the feet of the table were sticking out of holes in the box, and I could hear broken pieces clinging inside when I moved it over so I could walk around it. It was obvious that the tile table top was broken; probably dropped at some point. They left it without knocking because they knew I would refuse delivery on it.

 – About 2 months ago.

I had no idea the package required a signature, which would have been an easy fix, had they called me and mentioned it.
Thanks, FedWrecks.
Instead, I called customer service, who said...

I had no idea the package required a signature, which would have been an easy fix, had they called me and mentioned it.
Thanks, FedWrecks.
Instead, I called customer service, who said the Orem, Utah office is open until 7:00 MST, but it’s closed now, and we’re not certain when it’ll open up, and if I wanted my package today, I’d have to drive 22 miles one way to get it, if I can find out who has it. Good friggin’ luck!
So, I’m supposed to take my time and my gas money and find the guy who could’ve called me, received my consent over the phone, and left the freaking package on the doorstep to begin with?
Why the Hell did I pay for it to be delivered?
But this is all protocol, people. They’re all a bunch of independent contractors who don’t care, and will have delivered their LAST package to my door, on Monday, (it’s Friday today), after I have signed the slip I found on my door, stating that they came by when I was absent.
This is heavy bull.
The package is a chess set for my nephew, which I need for the party tonight.
Now, I’ll have to go buy something else, just to prevent showing up empty handed.
Crap.

 – About 3 months ago.

Ordered something from CA to IL. Purchased on 3/4. Estimated delivery 3/12... then 3/15... now 3/18. Took 32 hours to move from Anaheim to Los Angeles. If this would have been shipped USPS, it...

Ordered something from CA to IL. Purchased on 3/4. Estimated delivery 3/12... then 3/15... now 3/18. Took 32 hours to move from Anaheim to Los Angeles. If this would have been shipped USPS, it would already be here. If this were shipped from China it probably would have taken less time. Precisely what part of Federal Express is “Express” when it takes 14 days to ship a one pound package across the US?

 – About 3 months ago.

In Philadelphia, using NJ terminal... I delayed a FedEx Freight delivery a couple days until today so I could get everything set up and hire a crew to be there to unload it. When I called FedEx this...

In Philadelphia, using NJ terminal... I delayed a FedEx Freight delivery a couple days until today so I could get everything set up and hire a crew to be there to unload it. When I called FedEx this morning to check on the approximate delivery time they told me it wouldn't be delivered today. They said they didn't realize it was so big! Are you kidding me??? That's their job! Also, because of the delivery delay the shipment had been sitting right there at the terminal during that time. So now I have to hire the crew again on Monday because the dispatcher refuses to honor the agreed upon delivery date. Truly FedEx sucks.

 – About 3 months ago.

This is quite literally my first experience with FedEx, and let me tell you, I am not impressed. Okay, so, tax season comes along, I get my return, and I figure, "Hey... I should buy some stuff I...

This is quite literally my first experience with FedEx, and let me tell you, I am not impressed. Okay, so, tax season comes along, I get my return, and I figure, "Hey... I should buy some stuff I wouldn't be able to afford to accessorize my bare-ass apartment." So, I order via a reputable online retailer last Sunday. Bought a day bed. Because it's so heavy, they have to send it in two separate boxes. No problem. So I was tracking my first package. It went from Tracy CA to some other CA town, and then to Arizona, Texas, Missouri. I live in Indiana. My package went THROUGH Indiana and sat in some warehouse near Columbus for literally 8 hours. Then, it makes its way all the way up to near Toledo. It just left. During this time, I'm waiting. Losing sleep (I work third shift), waiting for the FedEx driver to show up. My efforts were in vein.

I was only tracking my first package because "Hey... they should be together, right?" WRONG! My second package -- shipped from the same location and at the same time -- took a TOTALLY different route and HASN'T EVEN CROSSED THE MISSISSIPPI RIVER! lol It started in Tracy CA, then went down to another CA town like my first package, GOES TO LOS VEGAS, somehow ends up in Oregon, Montana, and is now in Nebraska?

FedEx said my package would be ready by Friday, and then they said Thursday, and now it's back to Friday. Knowing my luck, I'll get the first package today IF I'M LUCKY and have to wait until next week for the second. I don't hold anything against the online retailer for this experience, but I think I'll definitely pay more attention to whose shipping whenever I order online in the future.

 – About 3 months ago.

fed ex has held my package hostage in the city I live in for a week because the barcode was "unreadable and replaced", this was 5 days ago. it hasn't moved since. called twice to no avail,...

fed ex has held my package hostage in the city I live in for a week because the barcode was "unreadable and replaced", this was 5 days ago. it hasn't moved since. called twice to no avail, same runaround responses. I JUST WANT TO PICK UP MY PACKAGE THAT IS ALREADY IN MY CITY!!!!!!!!

 – About 3 months ago.

In Atlanta, FedEx routinely mark packages as delivered but don't deliver them.
I don't see the point of FedEx existing at this point....

In Atlanta, FedEx routinely mark packages as delivered but don't deliver them.
I don't see the point of FedEx existing at this point.

 – About 3 months ago.

Ordered an item from eBay with a guaranteed delivery date of March 5th. On the 5th the tracking info said it was scheduled to be delivered on the 8th. Today it has changed to the 9th. FedEx is...

Ordered an item from eBay with a guaranteed delivery date of March 5th. On the 5th the tracking info said it was scheduled to be delivered on the 8th. Today it has changed to the 9th. FedEx is absolutely horrible.

I've always had trouble with them, once with them leaving my package, a Android tablet, in the weeds on the side of my driveway. The online note said "Left in bush." Mind you, this was during the winter, with freezing temps, and they thought it was a good idea to leave an expensive electronic device in a random briar patch in the cold.

 – About 3 months ago.

Fedex is so garbage said it would be delivered today and it won't probably won't be delivered tomorrow either because that's how shit their services ...

Fedex is so garbage said it would be delivered today and it won't probably won't be delivered tomorrow either because that's how shit their services

 – About 3 months ago.

I can see by the tracking number my package was out for delivery, bur the worthless driver decides to head back because he's out of time. No guarantee from customer service this could happen again...

I can see by the tracking number my package was out for delivery, bur the worthless driver decides to head back because he's out of time. No guarantee from customer service this could happen again tomorrow, get UPS

 – About 3 months ago.

Delayed by one day because the driver didn't feel like dropping off the box, though it was in the truck according to his manager, and now delayed by another day because of a "Weather...

Delayed by one day because the driver didn't feel like dropping off the box, though it was in the truck according to his manager, and now delayed by another day because of a "Weather Delay". WHAT WEATHER? HOW CAN IT GET DELAYED FROM HANDFORD CALIFORNIA TO SACRAMENTO CALIFORNIA? WHAT WEATHER? A LIGHT DRIZZLE? CAN THESE BOZOS NOT DRIVE A BOX FROM ONE PLACE TO ANOTHER BECAUSE OF RAIN?

 – About 3 months ago.

At 1:30, FedEx truck stops in front of my house, looks around, and drives off. I call FedEx at 4:00 PM to figure out why my box isn't here, and the guy on the phone tells me he doesn't know...

At 1:30, FedEx truck stops in front of my house, looks around, and drives off. I call FedEx at 4:00 PM to figure out why my box isn't here, and the guy on the phone tells me he doesn't know why the driver couldn't deliver the box, and that had I called earlier, he could have phoned the driver to have him drop it off.

WTF!

 – About 3 months ago.

The dude, no lying, walked up to my door. Slapped a missed delivery sticker on it. Then drove off. I ran downstairs to catch him but he smoked the tires taking off. Like WTF....

The dude, no lying, walked up to my door. Slapped a missed delivery sticker on it. Then drove off. I ran downstairs to catch him but he smoked the tires taking off. Like WTF.

 – About 3 months ago.

I'm waiting on a package that is taking 12 days to be delivered to Seattle from North Carolina. 6 days to get to Wyoming, and now another 6 days to get to Seattle. FedEx is the WORST.

I'm waiting on a package that is taking 12 days to be delivered to Seattle from North Carolina. 6 days to get to Wyoming, and now another 6 days to get to Seattle. FedEx is the WORST.

My favorite thing is that when the packages finally do show up, the driver won't walk the extra 15 feet to my porch that has my apartment number clearly marked- they drop the package at the only door without a number that goes to the laundry room. Every. Single. Time.

 – About 3 months ago.

7 days NJ to MD, I could have walked there and gotten my package quicker....

7 days NJ to MD, I could have walked there and gotten my package quicker.

 – About 3 months ago.

I live in rural area and can not get items delivered by my driver for days after he has it on truck. Called to pick my things up and told to get at terminal. Item was not there.( 60 mile round trip)...

I live in rural area and can not get items delivered by my driver for days after he has it on truck. Called to pick my things up and told to get at terminal. Item was not there.( 60 mile round trip) Next time took more than 40 minutes on phone and an extra day waiting for my route driver to do his job. He posted weather as reason on a beautiful day. I am going to request that anything I purchase on line be sent USPS or UPS from now on

 – About 3 months ago.

The worst. Even usps is better and thats sad because they are slow AF. The drivers they hire are held to no real standard as they are contracted, not real employees.

Suddenly your...

The worst. Even usps is better and thats sad because they are slow AF. The drivers they hire are held to no real standard as they are contracted, not real employees.

Suddenly your package's delivery date is pushed back 5 days for no apparent reason? Yea they will do that.

Driver claims they delivered your package but they clearly did not? Yea drivers will do that, especially if its near the end of the day or your house is too far out of the highly trafficked roads.

Driver "lost" your package in the back of the tiny box truck they drive? Yea that happens all the time.

Customer service too far away or too uncaring to help you in a timely manner? Yep count on that.

Any company or seller who uses fedex ought to do their customers a favor and switch to literally any other courier service, cause fedex is garbage.

 – About 3 months ago.

Knew I wasn't gonna be home and tried to do FedEx pickup. Gave me 6 locations, 3-7 miles away, all in a notoriously unsafe area and a 30 minute train commute away. Called customer service to ask...

Knew I wasn't gonna be home and tried to do FedEx pickup. Gave me 6 locations, 3-7 miles away, all in a notoriously unsafe area and a 30 minute train commute away. Called customer service to ask to have it delivered to a FedEx pickup spot more central to everything. Was told it's impossible. WTF?

 – About 3 months ago.

After 2 weeks of waiting for fedex Redmond, WA and four days of oh it’s on the truck, it’s not on the truck, I’ve been advised to ask the shipper to file a lost claim. I’m sure this will be a...

After 2 weeks of waiting for fedex Redmond, WA and four days of oh it’s on the truck, it’s not on the truck, I’ve been advised to ask the shipper to file a lost claim. I’m sure this will be a smooth process for my high value item.

 – About 3 months ago.

FedEx told me that they were holding my package for pickup. They gave me three different pickup locations. Not three possible locations. Costumer service reps just kept changing the location mid...

FedEx told me that they were holding my package for pickup. They gave me three different pickup locations. Not three possible locations. Costumer service reps just kept changing the location mid conversion without any recognition of the inconsistency. The package, of course, was nowhere to be found.

 – About 3 months ago.

Ticked that FedEx claims they "attempted delivery, but the business was closed." Sorry...no attempt made...I have a camera on my porch. In addition they "claimed" that a notification...

Ticked that FedEx claims they "attempted delivery, but the business was closed." Sorry...no attempt made...I have a camera on my porch. In addition they "claimed" that a notification was left...NOT! Oh...and I work from home! This is not a business, by the way. Did I mention I have a camera?

 – About 3 months ago.

FedEx suck because they fu*king forever to make a simple shipping label. Moreover, they cannot follow the simplest directions. During the holiday season we ordered a bunch of packages off Amazon. We...

FedEx suck because they fu*king forever to make a simple shipping label. Moreover, they cannot follow the simplest directions. During the holiday season we ordered a bunch of packages off Amazon. We live in a high theft area with our apts mailbox in front of building. Needless to say our packages kept getting stolen and we we called and complained, instead of dropping the package at our doorstep, they remained lazy and dropped it onto the ground, in front of mailbox! Idiots.

 – About 3 months ago.

Fedex customer support is nothing else but a bunch of braindead monkeys trained to use keyboard. I keep getting ignored for 6 times, and the times I get a response it makes me think I am talking to a...

Fedex customer support is nothing else but a bunch of braindead monkeys trained to use keyboard. I keep getting ignored for 6 times, and the times I get a response it makes me think I am talking to a bot

 – About 3 months ago.

I needed to get a package to my daughter studying in Spain. I went with Fed Ex because they promised the quickest way even though they charged me $140 for the smallest box (Seriously!?)
They...

I needed to get a package to my daughter studying in Spain. I went with Fed Ex because they promised the quickest way even though they charged me $140 for the smallest box (Seriously!?)
They had my daughter's email and phone number in Spain, but after trying to deliver it ONE time and finding no one home, they sent me an email that the package was being returned to me and that I would need to pick it up at a distribution center.

There is a Fed Ex distribution center two miles from her apartment in Spain and yet they couldn't send her an email to pick it up there?! I am so angry!!

 – About 3 months ago.

WHY IS FEDEX STILL IN BUSINESS REALLY? WHY? 2 DAYS OF SNOW = 2 WEEKS OF DELIVERY DELAY? AND NOW NOT EVEN THAT BUT A POTENTIAL PACKAGE LOST? REALLY? THIS IS WHAT PREMIUM SHIPPING SERVICE LOOKS LIKE IN...

WHY IS FEDEX STILL IN BUSINESS REALLY? WHY? 2 DAYS OF SNOW = 2 WEEKS OF DELIVERY DELAY? AND NOW NOT EVEN THAT BUT A POTENTIAL PACKAGE LOST? REALLY? THIS IS WHAT PREMIUM SHIPPING SERVICE LOOKS LIKE IN AMERICA?

f%@k YOU FEDEX, I f%@kING HATE PLAYING PING PONG WITH YOU AND I HOPE YOU GO OUT OF BUSINESS SOON SO WE DON'T HAVE TO DEAL WITH YOUR BULLSHIT ANY LONGER

 – About 3 months ago.

I live in Illinois right? I ordered a dress that came from California and it moved pretty fast getting into my state, thought that maybe I would get my dress by the next day, which is today but...

I live in Illinois right? I ordered a dress that came from California and it moved pretty fast getting into my state, thought that maybe I would get my dress by the next day, which is today but noooo.... FedEx decided to leave my state, and now the estimated date went up by 2 days

 – About 3 months ago.

After being late two days...the package I ordered was "on the truck - out for delivery". How exciting it was to finally see that short bus FedEx truck drive up our street. How demoralizing...

After being late two days...the package I ordered was "on the truck - out for delivery". How exciting it was to finally see that short bus FedEx truck drive up our street. How demoralizing it was to see that moron drive right past our house and continue on his way. Not soon thereafter, my package was updated on the website to "pending" and they can't really say when it will get to me.
At work, we've developed what's unofficially called the "FedEx buffer"...to add a week to anything we order that gets shipped to us from FedEx.
Well done everyone involved with this wonderful organization. I think I could do a better job with a pad of paper, my phone and an Uber driver.

 – About 3 months ago.

Today is March 1st. We had snow in the Seattle area 2/15. My package was shipped a few days later 2/18 from sunny California, arriving in Redmond 2/20. Expected delivery that day. From Wednesday 2/20...

Today is March 1st. We had snow in the Seattle area 2/15. My package was shipped a few days later 2/18 from sunny California, arriving in Redmond 2/20. Expected delivery that day. From Wednesday 2/20 to Tuesday 2/25 pending. Then Tuesday expected delivery! Nope. Wednesday on a truck! Nope. Thursday on a truck! Nope. Friday “oh well we had vans loaded but not enough drivers but it’s definitely out today... nope! Now back to pending at close of day. So earliest is 12 days late, at worst lost and they’re giving me the runaround. 2-3 days of snow should not delay things for 2 weeks when ups and the post office have not missed a day

 – About 3 months ago.

5 attempted deliveries.
5 days of "Delivery Exception - Customer Not Available"

Yet here I sit, every day, right by my door.....waiting.....wondering.

No door...

5 attempted deliveries.
5 days of "Delivery Exception - Customer Not Available"

Yet here I sit, every day, right by my door.....waiting.....wondering.

No door tags. No knocks. No explanations. No solutions given.

 – About 3 months ago.

FedEx came to my neighbor's house with a package, and they refused to let her sign it, casually walking off without a word. The delivery man then came to my house, walked around the front door on...

FedEx came to my neighbor's house with a package, and they refused to let her sign it, casually walking off without a word. The delivery man then came to my house, walked around the front door on our porch, and left without even putting a paper that allows us to sign for the package.

 – About 3 months ago.

Ebay vendor used Fedex “Smart Post” to ship automotive part from Los Angeles to Bloomington Indiana two weeks ago. Item still not here. UPS or USPS would have taken 4-5 days at the most.

Ebay vendor used Fedex “Smart Post” to ship automotive part from Los Angeles to Bloomington Indiana two weeks ago. Item still not here. UPS or USPS would have taken 4-5 days at the most.
FedEx Tracking shows that the package has made NINE truck transfers in NINE cities and SIX states before getting to Indianapolis this morning at 12:57 AM.
FedEx tracking states that the package will still take another THREE DAYS to ship 47 miles from Indianapolis to Bloomington Indiana via “Smart Post” which also finally stated that “Shipping information has been sent to U.S.Postal Service” presumably in Indianapolis.
WTF is so damned “Smart” about zig zagging a package through nine cities and five states over two weeks only to take it to a post office 47 miles away from its destination?
Fedex consists of inbred mutants with shit for brains.
Note to all: If you purchase ANYTHING from Anywhere and Anyone check to see if Fedex is the vendor shipper and cancel your order BEFORE clicking “PAY”.
I’ve had a customer’s vehicle in my shop for 1.5 weeks longer than it should have been and they’re pissed and I’m pissed and it’s all because of the piss poor mutant dickweeds otherwise known as Fed(UP)Ex.

 – About 3 months ago.

5 days in a row they claim they will deliver by 12pm and never do. Then one day they show up and do not knock on the door and stick a note on the door that delivery failed. I was sitting in the house...

5 days in a row they claim they will deliver by 12pm and never do. Then one day they show up and do not knock on the door and stick a note on the door that delivery failed. I was sitting in the house while they did this.

 – About 3 months ago.

Dear diary. I am now 4 days past my express shipping delivery date and 3 days past the 1 day guaranteed shipping date that I was upgraded to after my package failed to arrive on time. Every day is...

Dear diary. I am now 4 days past my express shipping delivery date and 3 days past the 1 day guaranteed shipping date that I was upgraded to after my package failed to arrive on time. Every day is like groundhogs day, I try everything in my power to achieve a different outcome and every day the shipping status promises that today is the day, but that day never comes. I fear all hope is lost but I shall await their arrival on the morrow.

 – About 3 months ago.

Why they lie when they don't deliver? I'm at home a whole day yesterday and today. There is no attempt of delivery at all. And then I saw in the tracking status change to "Customer not...

Why they lie when they don't deliver? I'm at home a whole day yesterday and today. There is no attempt of delivery at all. And then I saw in the tracking status change to "Customer not available or business closed" Totally waste my time. Darn.

 – About 3 months ago.

Another Fedex trick is blowing off weekend deliveries when the driver is in a hurry to get back to the barn. This has happened to me about three times now. The regular driver told me the weekend guys...

Another Fedex trick is blowing off weekend deliveries when the driver is in a hurry to get back to the barn. This has happened to me about three times now. The regular driver told me the weekend guys are part-time jackholes that don't give a ratsass.

 – About 3 months ago.

I'm waiting in WV for an item I ordered 13 days ago from MN. Took 3 days to even ship, then Fedex changed the delivery date to one day sooner, then again to 4 days later than the original date....

I'm waiting in WV for an item I ordered 13 days ago from MN. Took 3 days to even ship, then Fedex changed the delivery date to one day sooner, then again to 4 days later than the original date. Tracking showed the package go from Breinigsville, PA to Martinsburg, WV (20 miles from me), then go back to Breinigsville again (165 miles each way). At this writing, it's on the road again, to who knows where. The tracking also shows it leaving the same place twice, hours apart (two times!). I'm supposed to be okay with this crap because it's so cheap. Well maybe for the seller, but I was charged $17 to ship a jacket. Gotta think there's some "extra profit" being skimmed here.

Bottom line is that seller has forever lost me as a customer, and I'll never knowingly buy from anyone else using this bizzarro shipping method.

UPS Surepost has been better overall, if a little vague as to tracking.

 – About 3 months ago.

So I ordered a bed-in-a-box mattress from a major online retailer. The mattress arrives with the box in pretty poor shape, luckily the mattress seemed OK. We also ordered a mattress protector which...

So I ordered a bed-in-a-box mattress from a major online retailer. The mattress arrives with the box in pretty poor shape, luckily the mattress seemed OK. We also ordered a mattress protector which shipped separately. I'm in a Chicago suburb. Here is the tracking data:
Thursday , 2/21/2019 9:17 am Shipment information sent to FedEx
Monday , 2/25/2019 12:00 am SAINT LOUIS, MO Picked up
8:04 pm SAINT LOUIS, MO Arrived at FedEx location
9:43 pm SAINT LOUIS, MO Left FedEx origin facility
Tuesday , 2/26/2019 2:39 pm CHAMPAIGN, IL Arrived at FedEx location
Wednesday , 2/27/2019 5:39 am CHAMPAIGN, IL Departed FedEx location
6:55 pm BROOKVILLE, PA In transit

I can drive to St Louis in 4 hours. This package took almost 6 days to get to Champaign which is still 3 hours away from my house and now it is in Pennsylvania. They really should just shutter the business. They are the worst. This is not the first time either. My rate of incident free shipments with FedEx is about 50%. In other words 1 in every 2 shipments gets delayed from one to several days or gets mis-routed. This is sad.

 – About 3 months ago.

fedex has failed to deliver my package on time three times now. first they left a doortag telling me to pick it up at our local walgreens after 2 pm. i drove to walgreens at about 3:30 pm. the guy was...

fedex has failed to deliver my package on time three times now. first they left a doortag telling me to pick it up at our local walgreens after 2 pm. i drove to walgreens at about 3:30 pm. the guy was late. called a few hours later to see if he decided to deliver the packages. never even went to the walgreens. so fedex ships the package back to their facility (two states away from where i live). called customer service and was forced to talk to a robot. the next day, the guy didn't even bother to show up and do his job. now on the third day i just received ANOTHER doortag. i have two dogs that bark when they hear someone knock or ring the doorbell. the lazy bum just snuck up to my door and stuck a frickin post-it note on there and called it good. now i get to drive a whole ass hour to pick up my f-ing package. fedex, please do us all a favor and go out of business already!! your customer service is trash. your website doesn't work. i can't even track my package. and your employees are lazy and unreliable.

 – About 3 months ago.

f%@k FEDEX!!! They are a f%@kING JOKE!! I really wish I could walk in the and just slap every mother f%@king piece of shit that works there. They are all a bunch of f%@kTARDS!...

f%@k FEDEX!!! They are a f%@kING JOKE!! I really wish I could walk in the and just slap every mother f%@king piece of shit that works there. They are all a bunch of f%@kTARDS! 🖕🖕🖕🖕🖕🖕🖕🖕🖕🏼🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕😁

 – About 3 months ago.

Sitting here AGAIN, at noon, waiting for a 10:30 shipment. Called "Customer Service" and waded through their damn computer to talk to a live person who apologized and offered to have the...

Sitting here AGAIN, at noon, waiting for a 10:30 shipment. Called "Customer Service" and waded through their damn computer to talk to a live person who apologized and offered to have the driver call me with an ETA. That was fifteen minutes ago. Of course, they will invoice and be paid in full by my employer. Why can they charge full price for half service? Who do they think they are, an Airline? The Government?

 – About 3 months ago.

FedEx's tracking system is pure bullshit. I got a text this am saying a package has been rescheduled for delivery today. That's impossible, it left Saint Paul, MN this am- according to their...

FedEx's tracking system is pure bullshit. I got a text this am saying a package has been rescheduled for delivery today. That's impossible, it left Saint Paul, MN this am- according to their BS tracking system- at 8:36am. It has to travel at least 500 miles to get here. Simple math says that's impossible, the "car" it would be on for delivery would have left it's house before it left Saint Paul. Shipping takes time but it's the BOLD FACE LIES that is the issue here. I'd just as soon not know than be LIED TO, again and again and again..

 – About 3 months ago.

All I can say is the same thing that has been said many times before here. Fedex has become a total pain. Not only did they make little effort to deliver, but the door tag tracking number shows on...

All I can say is the same thing that has been said many times before here. Fedex has become a total pain. Not only did they make little effort to deliver, but the door tag tracking number shows on their system that my package was delivered a month before I ordered it - to some one else. My future purchasing will restrict me to vendors who don't use Fedex.

 – About 3 months ago.

Like the comments below, package has been in transit Redmond, Wa for last 5 days. I had another package that was suppose to be delivered today and that is now in transit as well. #transitlife...

Like the comments below, package has been in transit Redmond, Wa for last 5 days. I had another package that was suppose to be delivered today and that is now in transit as well. #transitlife

 – About 3 months ago.

I cringe every time something is shipped fedex. They are guaranteed to not make good on their guarantees. Once again my express package was not delivered on time today and I am left here without a...

I cringe every time something is shipped fedex. They are guaranteed to not make good on their guarantees. Once again my express package was not delivered on time today and I am left here without a tracking info update. The tracking delivery info says pending. I never have this problem with other shipping companies, only ever fedex and they proved me right about them yet again. The last update I got before it changed to pending said it was sent to a city well past where I am located so they overshot me and sent my package in the wrong direction. Maybe they need to slow down and pay closer attention to what truck they are loading packages on to. You’d think their fancy scanning technology would red flag their obviously wrong transit scan and say hey dude you scanned a package going here when it should go there. How hard is it to detect a discrepancy when the scanned package has all of the info barcoded on to it. Whatever.

 – About 3 months ago.

Ordered pet medication overnight delivery. Due by 8pm tonite. Got text at 7:33 pm that it would be rescheduled to... 8pm tonite. Huh? Called Fedex, got a useless rep who repeatedly told me she saw...

Ordered pet medication overnight delivery. Due by 8pm tonite. Got text at 7:33 pm that it would be rescheduled to... 8pm tonite. Huh? Called Fedex, got a useless rep who repeatedly told me she saw the same info and couldn’t explain it, couldn’t do anything about it and had no idea why I wasn’t getting either correct information or my package, but then finally managed to discover that there was a mechanical issue and the package was still in Memphis where it has been since 9:51 this morning (according to the last alert update I got before my bizarre rescheduled delivery notice). Any reason the alerts systems couldn’t have notified me of a delivery delay during the day when I might have been able to do something about it? I asked for a supervisor and got ditched and instead linked to the survey. I called back and got airtime, called again and got another rep who repeated the same info as the first rep and told me 1000’s of packages got impacted, how could I expect the system to handle every alert? Well, because that’s the point of paying extra for an overnight courier service that supposedly offers up-to-date alerts? I again asked for a supervisor and got Eli in “escalation” who had nothing to offer me except that he would try to reach the facility, which he failed to do, so the voicemail indicated a vague prospect of a call later tonite or tomorrow with updated information. In the meantime, my new alerts keep stating it is still arriving at 8 pm tonite and it is now 10:30 pm and the package is in Memphis - I am in NY.

 – About 3 months ago.

They are terrible it has been 12 days to ship from north carolina to michigan it has been scheduled to deliver for 3 days it changes late at night every time it’s ridiculous how slow they are

They are terrible it has been 12 days to ship from north carolina to michigan it has been scheduled to deliver for 3 days it changes late at night every time it’s ridiculous how slow they are

 – About 3 months ago.

On the sixth day of waiting, my true love came to me. Wait, nope. Fedex informed me by text that the delivery was finally rescheduled for a Redmond, WA delivery today after being stuck in their...

On the sixth day of waiting, my true love came to me. Wait, nope. Fedex informed me by text that the delivery was finally rescheduled for a Redmond, WA delivery today after being stuck in their Redmond, WA facility since last Wednesday due to weather. Weather has been great, it stopped snowing on the Friday before Redmond even got the package, they're just backlogged.

Wednesday: Scheduled delivery today 2/20
Thursday: Pending - No scheduled delivery date available at this time.
Friday: Pending - No scheduled delivery date available at this time.
Saturday: Pending - No scheduled delivery date available at this time.
Sunday: Pending - No scheduled delivery date available at this time.
Monday: Pending - No scheduled delivery date available at this time.
Tuesday Morning: Rescheduled to deliver today 2/26
Tuesday evening: Pending - No scheduled delivery date available at this time.

Calling them they apologize but request future tracking be done online. Their trace just tells me it should still be in a trailer waiting to be unloaded they're just backlogged. They must be delivering new arrivals first thinking well the other customers are already upset so let's keep as many people happy as possible. Fedex never again.

 – About 3 months ago.

Hey Guys, so what I do, I request do Not ship by Fedex and informing the shipped if he still ship with Fedex, order will be cancelled right after it was shipped. Basically, if we all gonna do that,...

Hey Guys, so what I do, I request do Not ship by Fedex and informing the shipped if he still ship with Fedex, order will be cancelled right after it was shipped. Basically, if we all gonna do that, eventually even sellers wont use them for the headache they will get from a customers.

 – About 3 months ago.

Yay postponed again!!!...

Yay postponed again!!!

 – About 3 months ago.

I see my package is 60 miles away, been there for 3 days and I'm told that my package won't arrive till next monday. ...

I see my package is 60 miles away, been there for 3 days and I'm told that my package won't arrive till next monday.

 – About 3 months ago.

Was due on Thursday , no delivery due to weather . 50 deg. and sunny , its now next Tuesday and i'm still waiting . south west Pa....

Was due on Thursday , no delivery due to weather . 50 deg. and sunny , its now next Tuesday and i'm still waiting . south west Pa.

 – About 3 months ago.

EVERY single FedEx experience has been a nightmare. Currently awaiting an item that never got delivered on the day it should and once again screwed up my schedule for the week. This is mild though....

EVERY single FedEx experience has been a nightmare. Currently awaiting an item that never got delivered on the day it should and once again screwed up my schedule for the week. This is mild though. When I finished grad school and moved from Boston to Texas they sent 24 personal boxes I shipped to the wrong town in Texas and left them outside a complete stranger's house on the street (supposed to be signed for). They told me I would have to go and pick them up myself if I wanted them back. I threatened to sue them and they finally got them back and redelivered to the right address. They told me I would receive a refund in full....never received it.

 – About 3 months ago.

Was supposed to receive my package on 2/21/19 on 2/23/19 i get an email saying package droppped at front door to which i f%@kin flip! Cause I'm staring at my front door!! They say they will call...

Was supposed to receive my package on 2/21/19 on 2/23/19 i get an email saying package droppped at front door to which i f%@kin flip! Cause I'm staring at my front door!! They say they will call you back-they dont they say they will find your package-they wont
I dont even think they asked the driver where he dropped it at! f%@k FEDEX!

 – About 3 months ago.

I had a package that was all good till was put on vehicle from Orlando to Miami. Usually it takes 1-2 days to be delivered. When I realize there is no movement, I start calling FedEx. First answer,...

I had a package that was all good till was put on vehicle from Orlando to Miami. Usually it takes 1-2 days to be delivered. When I realize there is no movement, I start calling FedEx. First answer, give us some time, it is because of bad weather?! Bad Weather?! In Orlando?! In South Florida?! Then, when they realized how stupid is that, they said they will start a trace and call me back in next 24-48h. Of course, no one called me back, so I was calling and calling and calling...
Long story short, they have no clue where this package is nether what happened and I received official email about it! It was literally written - we don't know where your package is... LOL... and the package was sent with FedEx smart service.. Smart my **s..!

 – About 3 months ago.

Fedex thinks that good at on time deliveries they are totally wrong they got the head up their butts Label created was from Monday
I was supposed to get it 7 days later on Monday on Friday they...

Fedex thinks that good at on time deliveries they are totally wrong they got the head up their butts Label created was from Monday
I was supposed to get it 7 days later on Monday on Friday they told me I wasn't gonna get the package until Tuesday Saturday they told me I was gonna get the package on Monday on Sunday they told me I'm gonna get the package on Tuesday thanks you guys a soul so good at ye jobs

 – About 3 months ago.

What is going on with the FedEx ground hub in Redmond, WA? My package has been sitting there for 4 days and the FedEX tracking update simply says "In Transit." I talked to the FedEX...

What is going on with the FedEx ground hub in Redmond, WA? My package has been sitting there for 4 days and the FedEX tracking update simply says "In Transit." I talked to the FedEX Kinko's in Redmond and the guy told me there were about 4 trailers full of packages that have yet to be delivered due to bad weather, which ended more than a week ago. No luck in calling the1-800 number. They basically said "due to bad weather" delivery would be delayed. And yet in the meantime we have been getting things from Amazon, UPS and USPS!

 – About 3 months ago.

We were waiting for a package with prescriptions. Delivery scheduled for Tuesday, nothing so we call 'tomorrow, we promise', nothing, called again 'we promise on Friday'. Nothing. Call...

We were waiting for a package with prescriptions. Delivery scheduled for Tuesday, nothing so we call 'tomorrow, we promise', nothing, called again 'we promise on Friday'. Nothing. Call customer service and say 'hey if you can't deliver I need to know because we need the prescription'. Fedex: we will definitely deliver tomorrow, Saturday.... Nothing on Saturday. Angry about being lied to for the third time I call customer service: their standard excuse 'weather related delays'..... even though the weather has been completely fine all week.....worst of all the when I tell them its prescriptions they don't seem to care one bit...'we'll try on Monday''....Fedex sucks doesnt begin to capture it...

 – About 3 months ago.

I had a ground package to be delivered to a fedex kinkos location in Kirkland Wa. Redmond Wa is where the package is now Sitting inside of a trailer for days now and they tell me we can’t get to...

I had a ground package to be delivered to a fedex kinkos location in Kirkland Wa. Redmond Wa is where the package is now Sitting inside of a trailer for days now and they tell me we can’t get to your package because of weather related reasons. well the trailer is about 1 mile from the delivery location there’s no snow there’s no ice anywhere on the ground, for days fed ex is grossing billions of dollars in profit in fact they just bought $1 billion worth of their shares back and they say we can’t get to your package so it’s delayed another week. Will they let me to get into the trailer and unload the trailer myself so I can get the package? Kirkland Fedex kinkos is only about one mile away from where the package is. I just heard a radio commercial that said for Union workers to opt out of paying union dues so they can break up the unions, to bring companies like Fedex to pay nothing to sub contracters or not pay anyone at all to unload a trailer that will sit days on end with your package in it.

 – About 3 months ago.

Ordered a package off amazon. Said it would arrive Thursday then 630 Thursday tracking updated and said Friday. Signature required. Friday I was working in garage and left a note on the door...

Ordered a package off amazon. Said it would arrive Thursday then 630 Thursday tracking updated and said Friday. Signature required. Friday I was working in garage and left a note on the door “deliveries please honk I am around back” I was expecting two sign for packages Friday. 10 o’clock I hear a honk and look up and see the usps truck in my drive way. Score package one on the scene. 11:15 a text comes through “ package undeliverable “ will re deliver Monday. That’s bullshit! No horn no nothing just a kiss my ass no package me.

I will never use FedEx. They are the worst.

 – About 3 months ago.

I'm considering closing my Ebay account because there's no way to tell if someone is going to send something to you via fedex smartpost. It's like a game of Russian roulette where...

I'm considering closing my Ebay account because there's no way to tell if someone is going to send something to you via fedex smartpost. It's like a game of Russian roulette where sometimes your package arrives in four days, and other times it's three weeks.

 – About 3 months ago.

Order was supposed to be here today. Sat waiting for a knock at my door. Never happened. At night, I finally get a shipping update saying I'll be receiving my package on Monday now. Even though...

Order was supposed to be here today. Sat waiting for a knock at my door. Never happened. At night, I finally get a shipping update saying I'll be receiving my package on Monday now. Even though they do Home Delivery on Saturday. Extremely mad.

 – About 3 months ago.

Fed ex did not attempt deliver due to bad weather??? We had great weather. Now my package cant be found. That's only the first package. Don't get me started on the other package that was...

Fed ex did not attempt deliver due to bad weather??? We had great weather. Now my package cant be found. That's only the first package. Don't get me started on the other package that was supposed to be here yesterday. From now on if it ships via Fed Ex i wont be buying it.

 – About 3 months ago.

Have your shipper call in to fedex and run a tracer. That starts the process on Fedex side for lost packages and fed ex would need to pay for it. My package got found today after the package shipper...

Have your shipper call in to fedex and run a tracer. That starts the process on Fedex side for lost packages and fed ex would need to pay for it. My package got found today after the package shipper filed for a trace on it.

 – About 3 months ago.

Yes me too man! So infuriating!...

Yes me too man! So infuriating!

 – About 3 months ago.

FEDEX SUCKS ! I had to reschedule my pickup MUTLIPLE times because the IDIOTS on the phone cant tell an EXPRESS shipment from their ASS. ALSO the drivers like to pretend they were there for a pickup...

FEDEX SUCKS ! I had to reschedule my pickup MUTLIPLE times because the IDIOTS on the phone cant tell an EXPRESS shipment from their ASS. ALSO the drivers like to pretend they were there for a pickup BUT they weren’t!!!!!

 – About 3 months ago.

I've been happy overall with FedEx. However, the Redmond, WA location is currently experiencing at least a week-long delay... it's due to a freak snowstorm a couple weeks ago that they're...

I've been happy overall with FedEx. However, the Redmond, WA location is currently experiencing at least a week-long delay... it's due to a freak snowstorm a couple weeks ago that they're still recovering from.

I'm understanding about the weather. The problem is their lack of communication. Their website tracking has misleading information. Once the "Delivery date" is passed, it changes to "no delivery date", which is unnerving for an expensive package... Moreover, when I call customer service, they assure me the package is there and I can either go pick it up or wait for tomorrow to get it delivered.

If I wait for tomorrow, it doesn't show up; it's still "stuck" in the station. If I go to pick it up (which was a long drive!) then on arrival they tell me they can't even give it to me since it hasn't been unloaded from a truck yet. I actually called TWICE to confirm that I really could pick it up -- since it added an hour-long drive -- but they convinced me it would be waiting for me.

FedEx needs a better way to communicate the TRUTH of what the package status is.

Also, they needed to have better plans in place to recover from weather delays. I went to my job every day during the little snowstorm, and UPS/USPS kept delivering packages on time. I find it odd that FedEx-REdmond got at least 1 week behind. And it's unacceptable that they aren't communicating what's going on, via their website or customer service reps or anything.

 – About 3 months ago.

Same as the folks before me. Shipment has been stuck in Redmond, WA for a few days when the snow melted 5 days before the item even arrived from California. Fedex still citing weather delays over the...

Same as the folks before me. Shipment has been stuck in Redmond, WA for a few days when the snow melted 5 days before the item even arrived from California. Fedex still citing weather delays over the phone when I can drive a rear wheel drive car with summer tires no problem.

 – About 3 months ago.

I manage a business and order items shipped to us daily. We have a small snow storm. Lasted maybe 3 days. And 2 weeks later, FedEx STILL hasn’t delivered 4 packages, that have been pending delivery...

I manage a business and order items shipped to us daily. We have a small snow storm. Lasted maybe 3 days. And 2 weeks later, FedEx STILL hasn’t delivered 4 packages, that have been pending delivery a mere 15 minutes away! When we asked the FedEx driver about it, he laughs and says ‘I guess you’ll have to go pick them up, IF the office staff can even find them!” You would think if they are thousands of packages behind that they could double up on their staffing for 1 week, and get the problem solved and get back on track. But apparently they do not care about their reputation and quite frankly if FedEx is the only shipping option for an item, i refuse to purchase it! Bad on you FedEx! Very disappointed in you!

 – About 3 months ago.

My package is apparently stuck on the same trailer in Redmond Washington with all the other folks that have been waiting with "Scheduled delivery: Pending" for almost a week. While UPS has...

My package is apparently stuck on the same trailer in Redmond Washington with all the other folks that have been waiting with "Scheduled delivery: Pending" for almost a week. While UPS has been delivering fine in my area.

 – About 3 months ago.

My package has been "in transit" from Tacoma, WA to Redmond, WA from the 18-21st! Delivery was scheduled for the 19th, but now it has been set for "Scheduled delivery: Pending" for...

My package has been "in transit" from Tacoma, WA to Redmond, WA from the 18-21st! Delivery was scheduled for the 19th, but now it has been set for "Scheduled delivery: Pending" for days. I ordered this package for a holiday I'm going on and had more than enough time for it to be delivered even if it was a few days late due to the snow storms we had.

Someone I talked to said the GPS said the truck was already in Redmond but could give no more details about when the package may be delivered the less than 10 miles I am from the distribution center and that I can't go to pick it up until they have attempted to deliver it. Yet could give no new proposed delivery date.

I get being behind due to the snow, but it has long since gone. Roads have been clear for a long time and you better bet that USPS and UPS have been to my door with on-time packages while I've waited for this one to arrive.

 – About 3 months ago.

So irritating. My package was supposed to be delivered on 02/16. It is now 02/21 and they still have no idea when my package will be here! No updates on the website. When you call and speak with...

So irritating. My package was supposed to be delivered on 02/16. It is now 02/21 and they still have no idea when my package will be here! No updates on the website. When you call and speak with someone they claims someone will call you back with new information. So far nothing! And I’m just now finding out there’s major weather problems in Nevada. Why couldn’t someone give me this explanation when I called the last few days ago?! I ordered frozen food. And I had the company I purchased from send a new order in fear that my food is now spoiled... well guess what??? Now that order is delayed. Would’ve been helpful to know there’s a storm going on. Now I’ll probably end up having to have the company send another replacement and take even longer.

 – About 3 months ago.

Dealing with a new UK company this week my first two orders arrived overnight by two other reputable firms with text and map tracking. A 3rd order was sent by FedUp and I complained about it. They...

Dealing with a new UK company this week my first two orders arrived overnight by two other reputable firms with text and map tracking. A 3rd order was sent by FedUp and I complained about it. They asked if I would be in to accept the delivery and I said I would but I would film and record time dated audio from Alexa. At 1605 I got an exception and viewed the door cctv with nobody there. No door buzzer was heard or recorded.

Now FedUp want me to rearrange delivery for tomorrow but I told the company to refund and wished them luck ever seeing their package again.

I think I will stop buying online as these clowns and the guys in those stupid brown shorts are destroying our trust.

 – About 3 months ago.

The worst. Left my new phone in the middle of the drive way, package looked awful thankfully the phone was fine...

The worst. Left my new phone in the middle of the drive way, package looked awful thankfully the phone was fine

 – About 3 months ago.

OMG. The worst. The absolute dumbest human beings alive........

OMG. The worst. The absolute dumbest human beings alive.....

 – About 3 months ago.

I believe it’s combination of the actual company that sold you the goods and FedEx. I’m seeing very similar patterns in all these complaints. (Label illegible, sitting on truck next town over). I...

I believe it’s combination of the actual company that sold you the goods and FedEx. I’m seeing very similar patterns in all these complaints. (Label illegible, sitting on truck next town over). I just don’t know exactly what type of cohoots these company/shipping are in, or more importantly tracking services vendors they have. Little unsettling. But I’m at least aware of this now. And will be smarter in future! Always have to see Silver lining. This one has been costly however.

 – About 3 months ago.

I bought a brand new pc around the 6th or the 7th, and it said it would arrive the 14th-20th, so I wasn't to worried. The 14th hits and I think "Ah, it's the first delivery day it'll...

I bought a brand new pc around the 6th or the 7th, and it said it would arrive the 14th-20th, so I wasn't to worried. The 14th hits and I think "Ah, it's the first delivery day it'll be alright!" 15th-19th, "Well this is bullshit, it's still not here, there is one more day left so it'll come tomorrow, plus, it says that it will DEFINITELY be delivered by tomorrow." Today hits, I heard the doorbell ring, I get all excited and run down and... it's something else my grandpa ordered. I thought "Oh well, it says it will be delivered by 8 pm, I have nothing to worry about!" They stop delivering at 8pm, and I still don't have my computer.


Why tell my shit is gonna be here if it isn't? WHY TELL ME MY SHIT WILL BE DELIVERED TODAY WHEN IT CLEARLY WASN'T? THIS IS LIKE THE FIRST TIME THAT I'VE BEEN GENUINELY MAD IN A WHILE.

f%@k YOU FED EX, I HOPE YOU READ THIS AND REALIZE YOUR SERVICE IS ABSOLUTE GARBAGE.

 – About 3 months ago.

The seller shipped my item on Friday, Feb. 15, using Fedex "Express." The Fedex delivery was scheduled for Tuesday, Feb. 19. Allegedly, the courier made an attempt but could not access the...

The seller shipped my item on Friday, Feb. 15, using Fedex "Express." The Fedex delivery was scheduled for Tuesday, Feb. 19. Allegedly, the courier made an attempt but could not access the building. No phone call from downstairs, no door tag, nothing! Besides, there is a management office that accepts signature-required deliveries. Oh, another Fedex delivery to my name -- not express, just ground -- was successfully delivered to that office! Also, I buzzed in an Amazon courier earlier. I called Fedex; it took them an hour to ask the courier to come back to deliver my package. "No guarantees," they said, although it was guaranteed that he was not going to deliver it! They kept me hostage without informing me if he was going to show up or not. Of course, he did not. The next day, Wednesday, Feb. 20, the couirer drove my delayed package around from 8:50 a.m. to 7:05 p.m. and no attempt was made to deliver it. Now, it is rescheduled for Thursday, Feb. 21. Really? Thank you, Fedex, for failing to do your job, and hindering my business by driving my equipment around.

 – About 3 months ago.

I believe fedex is using "on fedex vehicle for delivery" to cover up more delay days. After many days of "in transit" delays, they give you hope with new schedule of delivery with...

I believe fedex is using "on fedex vehicle for delivery" to cover up more delay days. After many days of "in transit" delays, they give you hope with new schedule of delivery with "on fedex vehicle for delivery". This was a lie when I called to verify, they said it was on the vehicle but for some reason it was out... Someone should investigate this dirty trick the company is using to cover up more delays.

 – About 3 months ago.

Ordered a $1600+ chair and the item was shipped on Feb 05. Still haven't received it today due to "weather issues". f%@k your bullshit Fedex, if USPS and Amazon can deliver just fine and...

Ordered a $1600+ chair and the item was shipped on Feb 05. Still haven't received it today due to "weather issues". f%@k your bullshit Fedex, if USPS and Amazon can deliver just fine and you can't, your company should not be in business. Your customer service even have the guts to tell me that "due to the weather your shipment isn't going to get delivered anytime soon", well isn't that just terrific?

Honestly, f%@k you to the highest degree Fedex. I hope you go out of business soon in the future.

 – About 3 months ago.

Why. Just why. I stay home from work to sign for this effing package. I get a text saying attempted delivery, customer unavailable with out a single knock, doorbell ring, or phone call. Magically the...

Why. Just why. I stay home from work to sign for this effing package. I get a text saying attempted delivery, customer unavailable with out a single knock, doorbell ring, or phone call. Magically the driver is out of area when I call fed ex customer service. It's only been 10 minutes. Thanks fedex.

 – About 3 months ago.

Guess who missed the f%@king delivery guy today after the f%@king package was supposed to be delivered yesterday and I stayed home all f%@king day!? THIS f%@kING LUCKY GUY RIGHT HERE!! f%@k YOU...

Guess who missed the f%@king delivery guy today after the f%@king package was supposed to be delivered yesterday and I stayed home all f%@king day!? THIS f%@kING LUCKY GUY RIGHT HERE!! f%@k YOU FEDEX!! I want to throat punch all the execs taking fat ass paychecks while their shit service continues to make people miserable.

 – About 3 months ago.

Don't you love following your package tracking that shows to be delivered that day and you take off work to wait for that package because its signature required and it doesn't show up!!?

Don't you love following your package tracking that shows to be delivered that day and you take off work to wait for that package because its signature required and it doesn't show up!!?
Why with todays technology can you not follow the package all the way to your doorstep and give better delivery windows like Amazon who hasn't been around nearly as long? There is absolutely no excuse as to why. Yes there are bigger problems in the world but when I miss work , that in turn effects my pay and that directly affects my family. A man is only as good as his word right? I bet if you show up late working for FEDEX you lose your job. What does that make a company that can't keep their word while delivering a service that someone paid for?? A P.O.S. company, thats what.

 – About 3 months ago.

I'm proud to say I am now an EX- fedex customer. I recently ordered a fairly expensive item that should have taken 3 days to come from nashville to Missouri. Instead it went to Oklahoma, then...

I'm proud to say I am now an EX- fedex customer. I recently ordered a fairly expensive item that should have taken 3 days to come from nashville to Missouri. Instead it went to Oklahoma, then New Mex, then Oregon, then Utah, and now they don't know where it is. Customer service has been incompetent. They say they can't track it now because the number is invalid. The number was supplied by fedex! UPS here I come.

 – About 3 months ago.

FedEx is the WORST! I have lived several years at the same address and both FedEx and UPS deliver to me on a regular basis. UPS always delivers on time and never has an issue. Every 3rd or 4th time...

FedEx is the WORST! I have lived several years at the same address and both FedEx and UPS deliver to me on a regular basis. UPS always delivers on time and never has an issue. Every 3rd or 4th time FedEx attempts to deliver a package to me it never arrives on time and I'm told on the online tracking system that my address is not valid or the driver can't find my place! Mind you, my address is in large numbers on my mailbox and I have 2 large green signs with fluorescent numbers of my address on the gate and mailbox post! The other day the FedEx truck passed my driveway, then came back, stopped right at my driveway and then drove off! I couldn't get outside in time to wave the driver down! Amazing the incompetence of the FedEx drivers! I always tell the companies that I order from that they should ship with UPS and not FedEx! I'm amazed that they stay in business!

 – About 3 months ago.

Had a very expensive package $X,XXX that arrived in Redmond, WA 5 days ago and has not moved or updated since it just keeps saying “in transit”. We have not had a drop of snow In over a week and...

Had a very expensive package $X,XXX that arrived in Redmond, WA 5 days ago and has not moved or updated since it just keeps saying “in transit”. We have not had a drop of snow In over a week and they are claiming they have not been able to unload trucks since the 4th of Feb...besides that USPS and UPS never stopped delivering mail and packages. I’m beginning to think there is a larger problem here and will most likely have to just dispute the charge for the item with the bank.

 – About 3 months ago.

I stopped ordering from companies like hobby king just because they use FedEx. ...

I stopped ordering from companies like hobby king just because they use FedEx.

 – About 3 months ago.

It is a 5 day late now and every day that say on truck for delivery. Can some actually sue them?...

It is a 5 day late now and every day that say on truck for delivery. Can some actually sue them?

 – About 3 months ago.

Once again package sits in Baltimore on the truck for days because FedEx sucks at what they do. Don't even waste your time with cust service. They could care less. USPS puts you guys to shame. I...

Once again package sits in Baltimore on the truck for days because FedEx sucks at what they do. Don't even waste your time with cust service. They could care less. USPS puts you guys to shame. I am done buying anything that is shipped FedEx. Pos company.

 – About 3 months ago.

I order my item on Saturday, February 9. The shipment information is sent to FedEx on the 11th. The estimated delivery is the following Friday, the 15th. The package is supposed to come from...

I order my item on Saturday, February 9. The shipment information is sent to FedEx on the 11th. The estimated delivery is the following Friday, the 15th. The package is supposed to come from Louiseville, KY to San Francisco, CA. Transit seems smooth for the first few days, as the scan locations get closer and closer to me. However, Friday comes along, and the package is still in Wells, NV. A little inconvenient, but I think that it's nothing too bad, as Wells is like 8 hours away, which means it would most likely come the next business day. The next day, Saturday, the package scans in Sparks, 3 hours away. Great, even closer, but I am more annoyed, because it could have made it to SF that day. This has me thinking that it is going to arrive on Monday, the 18th. The package is scanned on Sunday, and it is STILL in Sparks. That was the last scan that I received, so I'm assuming that it is still in Sparks, and it has been there for the past 4 days. It is only three hours away from me, and it SHOULD NOT take this many days to get to the destination. It is already 4 days late, and I am worried and anxious, because I am on a serious time crunch for it. I spoke with a rep, but my expectations are low. The only thing I can do now is to hope that it arrives some time this week. FedEx ain't shit.

 – About 3 months ago.

Fedex sucks with my deliveries. They either don't make it to the house or they make it on dates not listed in their estimates.

I'm half convinced that fedex keeps scanning these...

Fedex sucks with my deliveries. They either don't make it to the house or they make it on dates not listed in their estimates.

I'm half convinced that fedex keeps scanning these packages to change the scheduled delivery date so that when they scan they delivered it, it appears as if they're working extra hard to someone somewhere.

 – About 3 months ago.

Walmart had me do a return sent a prepaid label i followed the shitty instructions precisely it had usps on label so i went to post office the lady at the counter scanned my package and said thanks i...

Walmart had me do a return sent a prepaid label i followed the shitty instructions precisely it had usps on label so i went to post office the lady at the counter scanned my package and said thanks i left that was 2-7-2019 on 2-8-2019 usps said my package was given to fedex i guess it was a smartpost return label so i check tracking on fedex it says the package is still at my local post office they swear fedex has it fedex swears its at the post office i called fedex who was of no help whatsoever amd if this isnt back by march 6th im out my money and what o iordered there has not been 1 single tracking update or shred of movement on my package since February 8th when usps says theu gave it to fedex are ypu f%@king kidding me from washington too las vegas should not take this long im pissed and filing a claim tomorrow

 – About 3 months ago.

My package has been in my city since the 15th and won't be delivered until the 20th. ...

My package has been in my city since the 15th and won't be delivered until the 20th.

 – About 3 months ago.

Received a tracking number and when checked delivery date it said Friday. When Friday comes by no package, delivery date moved to Monday. On Monady no package, delivery was not attempted due to...

Received a tracking number and when checked delivery date it said Friday. When Friday comes by no package, delivery date moved to Monday. On Monady no package, delivery was not attempted due to whether conditions, and it's been sunny all day (pathetic liars). This is not the first time, every time I use UPS the package comes a day or two early and with Fedex a day or three late.

 – About 3 months ago.

Yeah FexEx destroyed another $1000 tv, looks like it got speared by a 3/4” wood chisel right through the box and totally cracked the screen?? I don’t get it I’ve done shipping and receiving for...

Yeah FexEx destroyed another $1000 tv, looks like it got speared by a 3/4” wood chisel right through the box and totally cracked the screen?? I don’t get it I’ve done shipping and receiving for years and every time I see inside a fedex or ups truck it’s all cardboard box on cardboard box, one would think special handing would be easier and cheaper than damaging every other tv you touch?

 – About 3 months ago.

Going on over a week late here trucks overflowing and not being offloaded in Burlington, WA.... why not prioritize making the existing shipments over taking on new shipments?!?!?!? No problems at USPS...

Going on over a week late here trucks overflowing and not being offloaded in Burlington, WA.... why not prioritize making the existing shipments over taking on new shipments?!?!?!? No problems at USPS and UPS ....

 – About 3 months ago.

Driver of vehicle number 244841 blatantly blocked me in my parking spot. I told him I would appreciate not being blocked in. He ignored me and I said, can you hear me, and still no response.

Driver of vehicle number 244841 blatantly blocked me in my parking spot. I told him I would appreciate not being blocked in. He ignored me and I said, can you hear me, and still no response.

He will get his ass kicked by someone with that attitude and rightfully so.

 – About 3 months ago.

Redmond, WA. Package was to be delivered by 02/12/2019. Snow storm came and I liked that they care about driver safety. Now it's 02/18/2019 and things have been fine weather wise for past 5-6...

Redmond, WA. Package was to be delivered by 02/12/2019. Snow storm came and I liked that they care about driver safety. Now it's 02/18/2019 and things have been fine weather wise for past 5-6 days. I called customer service and they know it is in some trailer stuck in Redmond for past 4-5 days but don't know when they can deliver !!. They asked me to start package lost procedure with shipper.

 – About 3 months ago.

Ordered two items from same company, SAME DAY sent one Fedex because I need it right away.
The other went USPS well Fedex said would be here Monday Tracking said Monday then Tuesday then...

Ordered two items from same company, SAME DAY sent one Fedex because I need it right away.
The other went USPS well Fedex said would be here Monday Tracking said Monday then Tuesday then Thursday Well it is Friday NIGHT Nothing, Well the USPS showed up on Monday Fedex showed up 8 days later. I'm glad I paid extra to get it faster by FEDEX Really Sad when USPS gets here a week earlier standard post SAVE YOUR MONEY USE UPS.

 – About 3 months ago.

I ordered an item online on Feb 4th, which shipped the following day. It was originally slated for delivery Friday the 8th, but was pushed back till Monday and then Tuesday. Ever since it arrived at...

I ordered an item online on Feb 4th, which shipped the following day. It was originally slated for delivery Friday the 8th, but was pushed back till Monday and then Tuesday. Ever since it arrived at the Redmond facility close to where I live, it has said "Pending". The package has now sat there for a full week. What gives?? How can one or two snow days cause such an enormous backlog? Does the Redmond facility not hire delivery drivers? Or anyone at all?

 – About 3 months ago.

FedEx is not liable when they lose or misdeliver a package. Do not trust them with expensive items. Our company ordered a $14K server, the FedEx guy misdelivered to a different building and company...

FedEx is not liable when they lose or misdeliver a package. Do not trust them with expensive items. Our company ordered a $14K server, the FedEx guy misdelivered to a different building and company (just assumed it went with other Dell packages for that company). FedEx would take ZERO responsibility in helping locate the package. Our company had to do the work to find it and retrieve it. FedEx also recently completely lost a package (FedEx shipping supplies) and we were simply told, oh it's lost, just re-order. At home they carelessly throw and mishandle our packages, just today they toss a heavy package right onto the wet part of our front porch so the box would sit in water. Our awesome UPS guy never does this! There is a reason FedEx is the cheapest. I won't be using them anymore for my company's shipping needs as I do not trust them one bit! Pay a little more and get better service from UPS.

 – About 3 months ago.

Ordered a radiator fan shipped fedex smartpost on Jan 31 2019. Tracking drop off was on the 1st of Feb, with a scheduled delivery from AZ to ME on the 8th. when the 8th came around it was still in CT...

Ordered a radiator fan shipped fedex smartpost on Jan 31 2019. Tracking drop off was on the 1st of Feb, with a scheduled delivery from AZ to ME on the 8th. when the 8th came around it was still in CT and had a "pending" delivery msg from the 8th until the day of the 12th. On the 14th it said it was in Bangor ME out for delivery. 6 hours later what do I see? IT'S IN KENTUCKY with a pending delivery notice. Now it's still in KY today as of the 18th, since the 15th mind you. No response from customer service emails and phone just keeps me waiting so long i give up..

 – About 3 months ago.

Have stock in this company? SELL IT. Or take it in the shorts. I'm not kidding -- Something is seriously wrong! Is FedEx imploding internally??? Like the last post says, same here -- TWO MORE DAYS...

Have stock in this company? SELL IT. Or take it in the shorts. I'm not kidding -- Something is seriously wrong! Is FedEx imploding internally??? Like the last post says, same here -- TWO MORE DAYS WITH NO ANSWERS, no updates to tracking info, and customer service calls are DEAD ENDS. Is this company even OPERATING anymore???

 – About 3 months ago.

Update: An Extra 2 more days now. I should've went to Wal-Mart......

Update: An Extra 2 more days now. I should've went to Wal-Mart...

 – About 3 months ago.

I don't understand why I have to wait 2 days for a package that's only an hour away. This is actually dumb lol...

I don't understand why I have to wait 2 days for a package that's only an hour away. This is actually dumb lol

 – About 3 months ago.

What in the actual hell are they doing at that Redmond facility anyway? My package was originally on a vehicle for delivery on the 8th. Now it's the 16th, and the status has change to...

What in the actual hell are they doing at that Redmond facility anyway? My package was originally on a vehicle for delivery on the 8th. Now it's the 16th, and the status has change to ¯_(ツ)_/¯. The roads have been plowed and clear for days now. The USPS truck never missed a day during the winter storm. I understood the weather delays at first, but this is getting stupid. So much so, that I'll go out of my way to avoid FX from now on.

 – About 3 months ago.

I paid for overnight shipping to ensure delivery by 10:30am the next day. The lady at the counter actually said I could do standard shipping and arrive the next day by 8pm. I chose express overnight...

I paid for overnight shipping to ensure delivery by 10:30am the next day. The lady at the counter actually said I could do standard shipping and arrive the next day by 8pm. I chose express overnight as it was urgent and wanted my son to have it in the morning. All day it said in transit to be delivered, but never got there. Didn't arrive until 2 days later. Called Fedex, they said weather delays...which meant no refund for service failure. Complete BS! My friend's son got his package that day in the same area. There wasn't any weather issue. It had supposedly been at the local facility that day with plenty of time to have it delivered. Incompetent people taking my money. Will use UPS or USPS next time. Bad customer service. I asked where was the weather issues? They said the roads locally were bad and schools were closed. No they weren't!!! I told them I mailed it so I wouldn't have to drive 3 hrs there and 3 hrs back home.

 – About 3 months ago.

I was supposed to receive my package yesterday. All week the website and app said so. Curiously, they also said that the package was in Salt Lake, UT. What? Until last night at 9:00 when it changed...

I was supposed to receive my package yesterday. All week the website and app said so. Curiously, they also said that the package was in Salt Lake, UT. What? Until last night at 9:00 when it changed to "Pending". I opted for notifications to be texted to me. Nothing. It sat in Utah for 3 days! Tried to contact customer service 12 times yesterday (including through local FedEx Centers). All I got was "Your call did not go through. Please try again." Today tracking says that its in Albuquerque, NM! I finally got through to customer service who told me that the delay is "weather related" (probably meaning they are deciding 'weather' to actually ship it or not). I received plenty of "I'm sorry"s from these clowns. Sorry doesn't help nor get my package to me. FedEx truly sucks!

 – About 3 months ago.

Fedex is the f%@king worst. I finally got my f%@king package that was stuck in redmond limbo for over a week. Troubleshooting the status of my shipment with Fedex's RETARDED CUSTOMER SERVICE is a...

Fedex is the f%@king worst. I finally got my f%@king package that was stuck in redmond limbo for over a week. Troubleshooting the status of my shipment with Fedex's RETARDED CUSTOMER SERVICE is a real headache. The two old BAGS that I spoke to last were especially useless. The first one lied to me just to get rid of me and the second one didn't do shit. f%@k Fedex and f%@k anyone who gives them business. Only stupid mother f%@kers who don't give two shits about their customers give Fedex business. I'm glad it's over so now I can get on with my life. f%@k FEDEX

 – About 3 months ago.

Aahhhh Valentine's Day 2/14/2019
I'm at work watching flowers and balloons get delivered. Scrolling thru FB and IG newsfeeds flooded with Valentine's day posts and Pics.

Aahhhh Valentine's Day 2/14/2019
I'm at work watching flowers and balloons get delivered. Scrolling thru FB and IG newsfeeds flooded with Valentine's day posts and Pics.
...well, for me the day came and went.... nothing.

I mean my better half is in the military and deployed across the world ..sooo maybe he forgot? or got the day confused?...but, noooo that's NOT AT ALL like him.

Me trying to overlook the fact that I'm a little hurt thinks...It's just another day right? I mean truth be told...I love him regardless and I'm not at all materialistic so why even expect anything?
However......this is a man who never stopped trying to woo me. So why now? This was just so out of character for him.

02/15 (The following day)
11:00AM
I spoke to him for a little bit during my lunch break, and he was clearly bothered but didn't want to talk to me about it.
Again... The workday came and went.

10:00 PM: I'm about to lay in bed. he's waking up (7am Kuwait time)
...asks me how my day was (trying to probe.. but clearly nothing special happened) Finally asks me.... I'm assuming you didn't get anything from FedEx today?
Me: No..why?
Him: do me a favor.....(takes a deep breath) i wanted to surprise you on Valentine's Day, but since FedEx didn't get it right yesterday they assured me it would get to you today. that's why i was irritated when we last spoke..
you're going to get mad because i put a lot of effort into this, and i kind of went a little overboard. If you don't go pick it up tomorrow it won't get to you until Tues (if that) and i don't want it to get ruined..... I'm sorry, i didn't want you to think i forgot....I just REALLY wanted to surprise you, and they ruined that.

..... I seriously wanted to cry.

SOOOO here's the breakdown of their royal f%@kup.

Package scheduled to be delivered on or before 2/14/2019.
Arrived at fedex office on 2/13. (1 mile from where I workdelivery address)

2/14(Vday) ..... No tracking update. Apparently just sat at their shipment center. (Again, i stress......only 1 mile away)

2/15 He calls FedEx.
Excuse he was given: driver couldn't find the address. (Did i mention it was only 1 mile away??!?!), no courtesy call? No email, not even a tracking update!?...he was then informed that it would be delivered today by 6pm. 2/15 well....
Guess what never came...... Yep. As a matter of fact...status as of no STILL on 2/16 shows no scheduled delivery date at this time.

Now to add salt to the wound....I'm going to have to drive over there tomorrow to pick it up.

1st of all.....WHAT THE LITERAL f%@k?...a little late don't you think?
Secondly, I work in a building with a big commerical sign that is no joke, at an intersection next to a major freeway.

Even if that wasn't the case.... there is this amazing thing that they came out with...what's it called?...oh yeah....GPS!!.. My grandma uses it!! What kind of incompetent people are they hiring that can't figure it out?



To owners of FEDEX, you are a WORTHLESS company.
Where do you even get off charging the fees that u do? Even CHINAPOST gets shit delivered when it's expected to

!

 – About 3 months ago.

Renton, WA... Yes, we had a snowstorm -- A WEEK AGO. Package was supposed to be delivered Feb 8th, but was delayed because of that storm. Okay, that's understandable. But today is Feb 15th, a week...

Renton, WA... Yes, we had a snowstorm -- A WEEK AGO. Package was supposed to be delivered Feb 8th, but was delayed because of that storm. Okay, that's understandable. But today is Feb 15th, a week later, and even the residential side streets in the foothills are essentially clear (even MINOR arterials have been plowed and clear for DAYS). Meanwhile I check status on my package and I see it's STILL sitting in limbo in Auburn, WA, and tracking hasn't so much as even been UPDATED for two days. The package just sits in Auburn, going NOWHERE. Meanwhile UPS has been rolling through the neighborhood with no problems. It would be another story, I suppose, if it wasn't their main line of business, but FREIGHT DELIVERY is precisely FedEx's line of business... Yet, apparently they CANNOT DO IT. Bottom line: Yep... FedEX SUCKS... True to the name of this website.

 – About 3 months ago.

Woodinville, WA --- My package was due on 2/7/19....it is now 2/15/19 and once again due to "weather delays" my package was not delivered. This is extremely frustrating because UPS and USPS...

Woodinville, WA --- My package was due on 2/7/19....it is now 2/15/19 and once again due to "weather delays" my package was not delivered. This is extremely frustrating because UPS and USPS wave and laugh at me everyday. I tried calling 1-800-go"f"yourself , multiple times. The first time I called, they said .. "Yes the package is in our Redmond warehouse , but if you would to come to the warehouse to pick it up, it will take 3 days to re-route it".....HMMMM 3 days to re-route inside their own warehouse????? Call number 2, the fyourself agent proceeded to mock me that it was only 7:15pm and they had until 8pm to deliver.... I made him promise his first born they would be here by 8pm...He owes me a child. 3rd call today..... I think they are experiencing weather problems in the warehouse because the gfyourself agent told me, "they won't answer their phone".... I hate you fedex...I hate you so much....and one of your agents owes me a child.

 – About 3 months ago.

So, I ordered a couple of items from my companies online retail store, on Monday 02/11. Get a shipping notification from a FedEx later that same evening, informing me of my tracking information and...

So, I ordered a couple of items from my companies online retail store, on Monday 02/11. Get a shipping notification from a FedEx later that same evening, informing me of my tracking information and the ETA of 02/18 (Washington state to Maryland). Monday to Tuesday, Washington to Oregon (247 miles). Tuesday to Wednesday, Oregon to California (340 miles). Wednesday to Thursday, California, to slightly further south California (41 miles). A little later on Thursday, from slightly further south California, to even more slightly further south California (82 miles). Thursday to Friday, even more slightly further south California, to wayyyy further south California (602 miles). Now even with these details, one of my tracking email links informed me my package would be here 02/14. Another was anticipating an arrival date for today, 02/15..which let’s face it, I knew that wasn’t happening. Now the ETA is “Pending” with its last known location being Santa Ana, CA. Granted, the original delivery date ETA of 02/18 is still feasible..but wtf is up with the madness of all of these other dates scattered about?! Not only that, but the distance my package has traveled from its original destination, is nearly half the distance from there, to my house. And it hasn’t even made it off the west coast yet! FedEx is trash, and needs to be abolished. UPS has all of my respect. Shit, USPS has FedEx beat tbh.

 – About 3 months ago.

Redmond washington- I had tires coming from pennsylvania to match the 2 good tires on my truck that I couldn't source locally. The tires that were shipped have been on a delivery truck in the...

Redmond washington- I had tires coming from pennsylvania to match the 2 good tires on my truck that I couldn't source locally. The tires that were shipped have been on a delivery truck in the redmond fascility for a week without being unloaded and scanned. I can understand they didn't want to deliver any packages on the worst travel days of the storm this week, but If they at least unloaded the trucks at the hub, I could go pick my tires up at the redmond hub myself. That would be one less package for them to deliver in their enormous backlog of packages. I supose some industries aren't all that competitive and they do well even with lackluster performance.

When I called fedex, I talked to a guy in texas. Really, what good is talking to someone 2000 miles away going to do? I swear, I want to go up there and get my tires, but without an arrival scan, I'm sure they will point to 20 trailers that haven't been unloaded yet and say, it's impossible to know where my tires are amongst those trailers. Pretty disappointing when the tires went 3500 miles in 3 days and couldn't make the last few miles in 7 days after that. It's friday now, so I guess monday is a holiday, so it's going to be another 4 or 5 days minimum...
I supose I shouldn't be surprised. UPS kicks all the other shipping companies asses hands down... but I guess everyone knows that...

 – About 3 months ago.

Yes we’ve gotten a lot of snow but it’s melting! Ups and usps haven’t stopped delivering. FedEx drives by our street everyday like nope not gonna try. Why? Why are you even here? ...

Yes we’ve gotten a lot of snow but it’s melting! Ups and usps haven’t stopped delivering. FedEx drives by our street everyday like nope not gonna try. Why? Why are you even here?

 – About 3 months ago.

Ordered some goods and asked for international priority shipping to.get all the stuff before weekend. I was happy to see that estimated delivery date is Friday 6pm! As I was supposed to be at work...

Ordered some goods and asked for international priority shipping to.get all the stuff before weekend. I was happy to see that estimated delivery date is Friday 6pm! As I was supposed to be at work asked to deliver to my office.

I STAYED AT WORK UNTIL 6pm ON FRIDAY WAITING FOR THE PARCEL. AT 18:12 THE ESTIMATED DELIVERY DATE IS CHANGED TO MONDAY. Fuk-off fedex

 – About 3 months ago.

FedEx needs to change their name to FedSex because they are constantly screwing customers....

FedEx needs to change their name to FedSex because they are constantly screwing customers.

 – About 3 months ago.

FedEx has been telling me all week a package will be delivered yesterday, then this morning they tell me its "on the truck for delivery".. FedEx came by and picked up a package, but the...

FedEx has been telling me all week a package will be delivered yesterday, then this morning they tell me its "on the truck for delivery".. FedEx came by and picked up a package, but the package I was expecting has been rescheduled for delivery next Monday. They can pick up a package but not deliver one? "When you absolutely have to have it now". They absolutely suck. DO NOT USE FEDEX's PACKAGING SERVICE, a 6 year old could do better. I had a client use my FedEx account and take an item to FedEX, FedEx themselves packaged the item, and it was destroyed. A $500 dollar item destroyed by a FedEx's pathetic and inept packaging job. The client called me from the service desk at a FedEex terminal and asked me how much to insure for. I said $500, he clearly told the employee, I overheard him telling the employee "insure it for $500". When I filed the claim, the employee Of FedEx who was clearly told to insure for $500 put down $250. FedEx paid me $250.. This wouldn't/couldn't have happened except for FedEx's totally inept employee. I lost $250 because of FedEx's inept employee. United Parcel Smasher's (UPS) aren't any better but guess who will get my business from now on? It sure won't be FedSUCK. There motto should be changed to "when you absolutely feel like having it broke off in your ass".

 – About 3 months ago.

The stupid driver came early like 9.15 am and gave a freaking missed call before I could pick up the phone. I thought it was someone else. Later when I checked fedex website I found it was a attempted...

The stupid driver came early like 9.15 am and gave a freaking missed call before I could pick up the phone. I thought it was someone else. Later when I checked fedex website I found it was a attempted delivery with just 1 little missed call. Fedex Sucks

 – About 3 months ago.

The last three days FEDEX said "out for delivery today" (signature required) I've waited at home each day but no delivery. Most people can't take 3 days off from work to wait at home...

The last three days FEDEX said "out for delivery today" (signature required) I've waited at home each day but no delivery. Most people can't take 3 days off from work to wait at home ALL day for nothing. If they can't deliver they should be truthful and update the webpage, don't make promises you can't keep. In the future, I will avoid using FedEx whenever possible.

 – About 3 months ago.

FedX totally sucks. I live in Conway NH area, I order an item from say California, 2 days later it's in Massachusetts so I figure great I'll have it tomorrow.AAAANT(buzzer noise) NOPE it is...

FedX totally sucks. I live in Conway NH area, I order an item from say California, 2 days later it's in Massachusetts so I figure great I'll have it tomorrow.AAAANT(buzzer noise) NOPE it is shipped to Connecticut , then lo off to Biddeford Maine, then to Littleton NH waaay up north 3.5 hours from me, then to Laconia about an hour away. Keep in mind each new destination is a day more each. I HATE FEDX

 – About 3 months ago.

Lied to by fedex .paid for overnight
On a live delivery animal has been sitting on the Seattle delivery center they keep saying it's on its way and it's not , they hang up on me 3 times...

Lied to by fedex .paid for overnight
On a live delivery animal has been sitting on the Seattle delivery center they keep saying it's on its way and it's not , they hang up on me 3 times when I call customer support
Animal most likely dead by now
Still mow delivery 48 hours now

 – About 3 months ago.


Has been "out for delivery" since 9 am. Didn't start snowing until 4 pm. There is a tiny skiff and all roads are plowed. Didn't attempt delivery because of weather. ...


Has been "out for delivery" since 9 am. Didn't start snowing until 4 pm. There is a tiny skiff and all roads are plowed. Didn't attempt delivery because of weather.

 – About 3 months ago.

They keep pushing delivery days back because of the weather!
A few days ago when we actually had snow everywhere I’d understand but now all the roads are cleared absolutely no reason to push...

They keep pushing delivery days back because of the weather!
A few days ago when we actually had snow everywhere I’d understand but now all the roads are cleared absolutely no reason to push back my delivery date for the third time!

 – About 3 months ago.

They didn't bother to deliver to my house! They left it at the Fedex store!! Lazy bastards!! UPS and USPS are both delivering to my house today.... no, not Fedex. Morons....

They didn't bother to deliver to my house! They left it at the Fedex store!! Lazy bastards!! UPS and USPS are both delivering to my house today.... no, not Fedex. Morons.

 – About 3 months ago.

FedEx told me they couldn't deliver my package today (it was supposed to be here 2 days ago) because of a weather delay....... there was ABSOLUTELY nothing wrong with the weather today........

FedEx told me they couldn't deliver my package today (it was supposed to be here 2 days ago) because of a weather delay....... there was ABSOLUTELY nothing wrong with the weather today.....

 – About 3 months ago.

Me here...I have been waiting since Tuesday for my meal service delivery...its like my organic vegan meals on wheels. I gave them some slack for this because of the weather. In addition I ordered...

Me here...I have been waiting since Tuesday for my meal service delivery...its like my organic vegan meals on wheels. I gave them some slack for this because of the weather. In addition I ordered something that was suppose to arrive today and needed a signature. Here it is...the end of the day, 8:00pm, and no food or my signature required item. The thing that I had ordered requiring a signature I also ordered something that didn't. For some reason the company sent the other item out via UPS...it arrived this morning no problem!
I called fedex yesterday and they said they would have the tracking service get in touch with me to see what they have found out. They NEVER contacted me. I just called fedex again, twice, and the customer service reps said what is your name, I said my name, and instead of asking me again they said "I cannot hear you I am disconnecting". So she hung up on me. The second one did the exact same thing, same script, so I started calling her a lying btch etc. and she kept going in a loop with the same script! Obviously they are a lying bunch of scum bags...I'm going to have to ask my meal service if they can use UPS because fedex are sleeze bags.

 – About 3 months ago.

FEEL THE SAME AS THE OTHER FOLKS DID PISSED!!! WAIT, WAIT, WAIT, WAIT.................... NOTHING.
NEVER WILL I SHIP OUT WITH FED EX!!! F%*K THEM!!! HORRIBLE... I GET MORE ANGRY THE MORE I SIT...

FEEL THE SAME AS THE OTHER FOLKS DID PISSED!!! WAIT, WAIT, WAIT, WAIT.................... NOTHING.
NEVER WILL I SHIP OUT WITH FED EX!!! F%*K THEM!!! HORRIBLE... I GET MORE ANGRY THE MORE I SIT HERE. LIARS!!!

 – About 3 months ago.

man fedex sucks dicks why such shitty company? dont understand why suck so many dicks...

man fedex sucks dicks why such shitty company? dont understand why suck so many dicks

 – About 3 months ago.

I've always hated Fedex, they're very slow. I remember one time I ordered a large item and they wouldn't deliver it on time for whatever reason. I had to drive to the delivery station and...

I've always hated Fedex, they're very slow. I remember one time I ordered a large item and they wouldn't deliver it on time for whatever reason. I had to drive to the delivery station and pick it up myself or it would have been sitting there for more days. Ordered another big item but easy to carry from the same company as before, Fedex driver wouldn't bring it up the three stairs and just left it sitting there at the bottom of the stairs for anyone to take. This all happened over a year ago. Now I decided to order PC parts and that company uses Fedex. First shipment got here yesterday on time, cool! Maybe they're doing better now. Was expecting two more deliveries today, even says it will arrive by the end of the day for both. I believe that's a lie because when I called the automated number it said that they both haven't even made it to the delivery station yet. It's 5:30pm and they stop delivering at 8pm, so I don't expect any miracles to happen. I wish companies would finally use a different delivery service that doesn't lie about when to expect your package.

 – About 3 months ago.

f%@k fedex...

f%@k fedex

 – About 3 months ago.

Heve to be transparent: Valentine's Day flowers arrived about 10 minutes after my earlier post.
Better late than never. ...

Heve to be transparent: Valentine's Day flowers arrived about 10 minutes after my earlier post.
Better late than never.

 – About 3 months ago.

Ordered Valentine's Day flowers in time for promised 2/13 delivery. They sat in FedEx warehouse on 2/13 from 2 am until 9 pm in nearby state, then arrived in state in which I reside at 1 am. It...

Ordered Valentine's Day flowers in time for promised 2/13 delivery. They sat in FedEx warehouse on 2/13 from 2 am until 9 pm in nearby state, then arrived in state in which I reside at 1 am. It is nearly 5 pm on 2/14 and still no flowers. I join the chorus of those asking what is going on with FedEx?

 – About 3 months ago.

This is the worst delivery company hands down. The drivers lie about coming to your house. The drivers do not leave door tags (because they never come by your house). The customer service is so bad...

This is the worst delivery company hands down. The drivers lie about coming to your house. The drivers do not leave door tags (because they never come by your house). The customer service is so bad they are up there with trying to deal with any government agency. I don't understand how they stay in business. I have numerous packages delivered by UPS and USPS every week with no issues. I never choose to use FedEx as my shipper but I can't control that other companies choose FedEx to ship to me. It's a nightmare whenever I see that a package is being delivered to me by FedEx! There's guaranteed to be a problem.

 – About 3 months ago.

My package has supposedly been on and off a Fedex truck for delivery every day for over a week. I spoke to Fedex customer support yesterday and was told that my package was "back on track"...

My package has supposedly been on and off a Fedex truck for delivery every day for over a week. I spoke to Fedex customer support yesterday and was told that my package was "back on track" just because the drone on the other end of the line looked at the tracking status and read that shit back to me. They read back the same shit that I have been dealing with since the 4th of this month. It doesn't matter how many details I give fedex, they always respond with "we're so sorry for the inconvenience." Not as sorry as they're going to be when I'm through with them.

 – About 3 months ago.

785439779150 package Stuck in St Paul mn...

785439779150 package Stuck in St Paul mn

 – About 3 months ago.

f%@k FEDEX! Horrible, awful, no good piece of shit company....

f%@k FEDEX! Horrible, awful, no good piece of shit company.

 – About 3 months ago.

Package was supposed to arrive Friday, after shipping out on a Tuesday. Status changed to pending, then no date, then Saturday delivery. Okay, missed a truck or whatever, cool.

Monday,...

Package was supposed to arrive Friday, after shipping out on a Tuesday. Status changed to pending, then no date, then Saturday delivery. Okay, missed a truck or whatever, cool.

Monday, pending again, no date again, but the tracker history updates to show the package moved barely 20 miles over the TN/MS border. Whatever.

Tuesday, again pending, then no date again, tracker updates to show it changed stations to another literally the next county over. It took a whole day to drive it less than 10 miles? Uh...

Today, Wednesday. Out for delivery again, status says the package hasn't moved at all... To actually be out for delivery it needed to spend a day moving to the station literally five miles down my main road. I don't trust it. Sure enough, no location update and it goes Pending, then no date again.

The package literally isn't moving, yet they have the balls to post a fake delivery date so they can say it is right on time. This should be considered fraud when it knowingly isn't on time and a shipping company quite literally is not shipping the packages but letting them rot in warehouses.

 – About 3 months ago.

FedEx is the worst...

FedEx is the worst

 – About 3 months ago.

Been waiting and waiting since the 8th.. Dates promised, committed passed, then pending. They claim it just hasn't been unloaded from the truck yet due to weather. Talking about Redmond facility....

Been waiting and waiting since the 8th.. Dates promised, committed passed, then pending. They claim it just hasn't been unloaded from the truck yet due to weather. Talking about Redmond facility. Good God, it's been two days sitting in a truck while tracking claims it's in Oregon.

 – About 3 months ago.

I shipped a box from Indiana to West LA. No delivery several days in a row. They say they left a note. My son says "no note". I call to confirm the address and they promise to call me back...

I shipped a box from Indiana to West LA. No delivery several days in a row. They say they left a note. My son says "no note". I call to confirm the address and they promise to call me back when it's on the truck.... no phone call. So I call the 800 number the next day and they call the warehouse where the box is. Now it's a week late! They tell me to confirm the address. I said I did YESTERDAY!!! If you own stock in Fed Ex, Sell it NOW!!!

 – About 3 months ago.

I have FOUR deliveries to Kirkland, WA that are hung up in Redmond, WA - about 9 miles. Our area has had a nightmare of snow and ice, so to some extent, I get it. BUT. Our first snow was last Monday....

I have FOUR deliveries to Kirkland, WA that are hung up in Redmond, WA - about 9 miles. Our area has had a nightmare of snow and ice, so to some extent, I get it. BUT. Our first snow was last Monday. The roads were not bad on Tuesday, Wed. or Thurs. (Feb. 5-7). UPS delivered to my address each of those days. The US Mail was delivered to my address each of those days. On each of those days, at least 2 out of 4 of my deliveries were "out for delivery" and by the end of the day I got an exception notice. On Thursday the 7th I called the Customer Service number at around 3:45. The agent I spoke with supposedly called the Redmond facility and was told that even though my delivery status had changed to "pending", all the drivers were still out, they intended to empty the trucks that night, and that I would get my deliveries that night. Not 45 minutes later I got exception notices on them. Then came more snow so I did not expect any deliveries on Feb. 8, 11, or 12. Now it's the 13th and yes, some side roads are still slushy but... once again... UPS has delivered to my address today and so has the US Mail. My four items are still listed as "Exception - pending". I, too, am beginning to wonder if anybody works in Redmond. One of the items I'm waiting for is a health related item that I desperately need.

 – About 3 months ago.

Ordered a $2500 guitar amplifier head a little over a year ago. FedEx estimated for delivery on a Wednesday. Come Wednesday, the delivery gets pushed back to a Thursday. I thought that was kind of...

Ordered a $2500 guitar amplifier head a little over a year ago. FedEx estimated for delivery on a Wednesday. Come Wednesday, the delivery gets pushed back to a Thursday. I thought that was kind of weird considering it was in a facility that was only 35 minutes away from my home. Whatever. Thursday comes and the package gets pushed back to a Friday. Now I start to get a little annoyed. Come Friday and the package gets moved to Monday. Now I am pissed off. I call the facility on Monday and tell them to hold the package cause I am going to just drive out and pick it up. They say they will hold it for me to come pick up. I get about 25 minutes into the drive and I get a notification on my phone saying that the package is on the truck for delivery. So I call FedEx and ask them what the motherf%@k is my package doing on the godamn truck when the bitches said they would hold it for me at the facility. The dude tells me that it wasn't actually on the truck and its all good. So I get to the facility like 15 minutes later and get to this nasty looking security shack (if you could call it that). Place looked like a converted outhouse. I am told to wait while they get my package. I hear the people talking over the phone and they say that the package is on the truck for delivery but they cant take it off cause its about to leave. So I get real f%@king heated and tell them that I just drove all the way out here to get the f%@king package from a DELIVERY service so they better get me the package off the truck. So I stand around in the outhouse for the next LITERALLY 45 minutes and finally this dude comes walking out of a nearby warehouse with my package on a dolly and the package is COMPLETELY beat to shit. Like actual holes everywhere. So I get it in my car and open it up only to find that the package had been abused so badly that the wood had split beneath the Tolex covering (a thick leathery material wrap). Mind you, this amp head is made of solid birch wood. Not easily destroyed. Luckily the company I had ordered from has the best customer service in the entire industry (sweetwater.com) and they immediately sent me out a brand new amp free of charge. Through UPS this time of course.

Fast forward a year, I now work in IT for a company that uses both UPS and FedEx to transport product to customers and I can honestly say that FedEx software is probably the some of the shittiest I have ever encountered. I called FedEx tech support a week ago for help with an issue that their website said could only be fixed by a FedEx technician. I was on the phone with the guy for *no joke* 1 hour and 45 f%@king minutes. The only thing the guy ended up doing was running a repair tool. lmfaooooo. FedEx you are garbage, please go out of business.

 – About 3 months ago.

my package started out 60 miles north of me 5 days ago it stayed there for 5 days. Now it is 78 miles west of me and the delivery date has been moved back another day.

This is insane...i...

my package started out 60 miles north of me 5 days ago it stayed there for 5 days. Now it is 78 miles west of me and the delivery date has been moved back another day.

This is insane...i wish i would have known fedex was going to drive my package around in every direction except to me I would have just drove there and picked it up in 2 hours instead of waiting over a week till they are done jerking me around.

DONT USE FEDEX!!! Use anything but them if the option is given. If your stuck with them...plan on waiting and don't look at the tracking. It will just piss you off.

 – About 3 months ago.

Freaking auto correct. Then ship to West Virginia? Why not just send it an hour further east and I would have it...

Freaking auto correct. Then ship to West Virginia? Why not just send it an hour further east and I would have it