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Fedex® 1 out of 10 based on 552 ratings.

Alexandria, VA, USA

 – About 28 minutes ago.

3 days late on 2-day shipping and counting. Package has been in Memphis since 6/29. Shipper getting a different story every time they call FedEx on my behalf, and every time FedEx promises to call me...

3 days late on 2-day shipping and counting. Package has been in Memphis since 6/29. Shipper getting a different story every time they call FedEx on my behalf, and every time FedEx promises to call me back. Not holding my breath- 3 days of waiting and counting.

Last time the shipper called, was told TWO different dates of arrival- ranging between 10-13 days of transit time for TWO DAY SERVICE. Shady.

OR, USA

 – About 2 hours ago.

I had a package coming via the 3 Day Service which was supposed to deliver no later than 8pm last night.Usually, these packages arrive much earlier, so when it hadn't arrived by lunch time I got...

I had a package coming via the 3 Day Service which was supposed to deliver no later than 8pm last night.Usually, these packages arrive much earlier, so when it hadn't arrived by lunch time I got nervous.

Tracking reveals the package arrived in Memphis at midnight Monday night (June 29th) and remained in Memphis until 8:30am Thursday morning! This was the last tracking entry reported, when it left Memphis, Thursday morning at 8:30. No updates all day yesterday. Estimated deliver time remained at 8pm online and by phone all day.

Finally, spoke to an actual person, in goodness knows what country, at 8:01pm last night. I was told that thunderstorms had caused a delay and that my package would be delivered by 8pm today. This morning, the estimated delivery time is listed as "N/A" and has yet to show any updates. Again, I called and spoke to a customer service rep.

There was a lot of "ummm....ahhhh...ummmm....well......there was a delay because a lot of rain" What?! I was assured that poor weather in Memphis had caused the delay. I pointed out that their own records indicated that the package left Memphis early yesterday and had surely landed SOMEWHERE by now. Their site also indicates no weather delays today and states that all FedEx services are operating normally.

At that point the CSR said he would contact my local FedEx station to see if they had the package. I pointed out that the package SHOULD have been checked in at the Portland, OR location, then been transported to my local station. I asked to have the number so I could call myself. Ha!

He said "No, no, no...I will send message..they call you back.." So far...nothing...surprise! I am BEYOND pissed at this point. Have two irritated customers waiting on me and I can't even find out WHERE on earth my package is, never mind when or IF I'll ever get it. Dreadful customer service.

We're not ***, FedEx.We don't appreciate being lied to.

Update: I have just received a pointless call back from customer service, who advised me that the tracking shows the package left Memphis at 8:37am Thursday.....Really?? Figured that part out myself! They now have NO idea where it is, where it landed, IF it landed. I asked what plane it was on, where the plane was... "I'm sorry I don't have that information" Ummm yeah but it's YOUR COMPANY.....HELLO!!! She assured me that it would be delivered Monday. I said the guy yesterday assured me it would be delivered today....now you're telling me it'll deliver Monday, which is pretty frigging amazing since no one knows where on earth it is currently. WORTHLESS customer service. No concern whatsoever. They just read off their little script. It's like talking to a damn robot.

Plano, TX, USA

 – About 4 hours ago.

They failed to deliver my package to my office because our elevator is locked and they have to call to get access. FedEx rep said they don't make their drivers carry phones, so the driver must not...

They failed to deliver my package to my office because our elevator is locked and they have to call to get access. FedEx rep said they don't make their drivers carry phones, so the driver must not have been able to call. So, I get to drive 40 minutes each way to their sorting facility to do the drivers fucking job for him.

Lehigh Acres, FL, USA

 – About 7 hours ago.

I got standard shipping on a package, it was supposed to be here yesterday and on my tracking link it was supposed to be delivered yesterday. with UPS standard shipping i got it within two days, even...

I got standard shipping on a package, it was supposed to be here yesterday and on my tracking link it was supposed to be delivered yesterday. with UPS standard shipping i got it within two days, even though it said 4-10 buisness days, wtf fedex???

Orleans, MA, USA

 – About 7 hours ago.

I am 5 days into an overnight delivery to Ft. Lauderdale and still no verification from FEDEX on when it will be delivered or where it is . Every day brings a new tall tale. Warehouses ...

I am 5 days into an overnight delivery to Ft. Lauderdale and still no verification from FEDEX on when it will be delivered or where it is . Every day brings a new tall tale. Warehouses backed up because of a weather event in Memphis on Tuesday ( its now Friday- and there was no interruption of any flights in Memphis for any other carrier) . Not enough plane space available so they put it on a truck in Memphis and they can't track where the FEDEX truck is and don't know its route. The sort facility is different from the delivery facility so they don't know when it is going to get to the delivery facility.
They are totally ignoring their own email tracking notification system and sent me no updates even though I have requested them multiple times. The case I opened to track it is useless - they know nothing and can't give me an ETA.
SO WHAT IS GOING ON IN FEDEX? I think I will switch my overnight delivery needs to another carrier--- I just give up.

USA

 – About 7 hours ago.

Was told that I would have my parcel by yesterday 7/2/15. Stayed home from work so I could sign for it and what happens......deliver doesn't happen. It has been sitting in a warehouse in...

Was told that I would have my parcel by yesterday 7/2/15. Stayed home from work so I could sign for it and what happens......deliver doesn't happen. It has been sitting in a warehouse in Memphis, Tennessee for the past three days. I will never use FedEx. Worst possible carrier ever!!

 – About 17 hours ago.

Package shipped on 2 day delivery to be at my home on 6/30/2015 delay because of weather okay not so bad. New delivery 7/1/2015 delayed again because of weather in Memphis but on rout to to Austin. ...

Package shipped on 2 day delivery to be at my home on 6/30/2015 delay because of weather okay not so bad. New delivery 7/1/2015 delayed again because of weather in Memphis but on rout to to Austin. new delivery 7/2/2105 its on a truck to be delivered, but doesn't reach my house but instead goes straight back to the warehouse. My house is literally down the street from the warehouse i could bike there.

USA

 – About 19 hours ago.

Was told the package will be here today, asked them 5 different times, was told to be here today. Ask again at 7pm, the package was never on the truck.
Asked them why you told me it is going...

Was told the package will be here today, asked them 5 different times, was told to be here today. Ask again at 7pm, the package was never on the truck.
Asked them why you told me it is going to deliver today?
Answered" Who told you that? It was never scan and placed in the truck."
Asked" Can I come down to pick it up tonight, it is an urgent package that customer really need."
Answered " It was together with thousands of other package, will not able to sort it out for you. By the way, tomorrow we do not deliver, the earliest will be on Tuesday."
Never apologize, it is always my fault. A whole bunch or arrogant SOB working for their own time, their own term, their own interest.
Fed Ex, see you, in my lifetime, you will not have a penny from me.

Panama City, FL, USA

 – About 1 Day ago.

Ordered a package from Burlington Washington, it shipped on 6/26/2015. The package stayed at Snowville, Utah until Wed, 7/01/2015, now it has made it all the way to Memphis, TN on a journey to...

Ordered a package from Burlington Washington, it shipped on 6/26/2015. The package stayed at Snowville, Utah until Wed, 7/01/2015, now it has made it all the way to Memphis, TN on a journey to Florida. Federal Express should change their name to Federal Excuse. Estimated delivery......Monday, 7/06/2015. Even the USPS is better than this. What the hell happened, did they pick up a bunch of retired or laid off former government employees...these guys used to rock.

USA

 – About 2 days ago.

Placed an order on 6/28/2015, 2 day shipping, called the company explained that I had to have item early in the week, was told that the package was picked up on 6/29/2015 and it should be at my home...

Placed an order on 6/28/2015, 2 day shipping, called the company explained that I had to have item early in the week, was told that the package was picked up on 6/29/2015 and it should be at my home on 7/1/2015. 7/1/2015 no package, check Fedex tracking package stuck in Fort Lauderdale Fl. Called Fedex and was told they had lighting storms in Houston and my delivery would be delayed, no delivery date available. Asked if I would be refunded for 2 day delivery and was informed that it was an act of God and they would not be refunding any of my shipping. I can understand that it was an act of God, however why does the customer have to pay for something they did not receive. I know money hungry greedy company that is more interested in money than their customers. Not going to purchase anything from companies that ship with Fedex in the future.

Laie, HI, USA

 – About 2 days ago.

If fedex was backed up for 1 DAY because of a storm, why is my express delivery backed up at least 2 days so far? ...

If fedex was backed up for 1 DAY because of a storm, why is my express delivery backed up at least 2 days so far?

USA

 – About 2 days ago.

Just wondering what severe weather pattern interrupted the delivery of my package from June 29th. ...

Just wondering what severe weather pattern interrupted the delivery of my package from June 29th.

El Paso, TX, USA

 – About 2 days ago.

Two days and my package hasn't left their Memphis TN location. Weather disruptions. Yeah right! This was paid as overnight and still have not received anything. ...

Two days and my package hasn't left their Memphis TN location. Weather disruptions. Yeah right! This was paid as overnight and still have not received anything.

 – About 2 days ago.

They are incapable of delivering to my apartment. not a single package delivered by them has even made it into the door of my building. No matter how fast I try to get down to the front door, they...

They are incapable of delivering to my apartment. not a single package delivered by them has even made it into the door of my building. No matter how fast I try to get down to the front door, they just leave their delightfully worthless little stickers on the door and I jump in the car to make my monthly trip to their sorting facility 30 minutes north of me. Isn't the point of a shipping company to, I don't know, get the mail to you? to prevent you from having to travel to get your mail?

Newburgh, IN, USA

 – About 2 days ago.

Ordered my Package for overnight delivery. Paid the stupid price for it and they didnt even knock on my door just put a sticker on there saying that no one was home and would try back. I then...

Ordered my Package for overnight delivery. Paid the stupid price for it and they didnt even knock on my door just put a sticker on there saying that no one was home and would try back. I then scheduled to pick it up at fedex office and the lady said well it will take up to 48 hours... why the hell did i pay overnight? I need my package for tomorrow.... idiots!!!!!!! Now i have to drive to them to pick the damn thing up

USA

 – About 2 days ago.

So much for overnight delivery. Two days and counting should have used Post Office. ...

So much for overnight delivery. Two days and counting should have used Post Office.

Royersford, PA, USA

 – About 3 days ago.

Bensalem, PA to King of Prussia, PA to Royersford, PA = 45 miles, 1-2 days est delivery time.

Bensalem, PA to Hagerstown, MD to Martinsburg WV to Royersford, PA = 380 miles, 1 week...

Bensalem, PA to King of Prussia, PA to Royersford, PA = 45 miles, 1-2 days est delivery time.

Bensalem, PA to Hagerstown, MD to Martinsburg WV to Royersford, PA = 380 miles, 1 week delivery time

Guess which path my package took?

 – About 3 days ago.

Every time I order something and see it went FedEx I know there will be some issue. It is amazing that other carriers can manage to do the job that FedEx cant. Its like a restaurant that can't...

Every time I order something and see it went FedEx I know there will be some issue. It is amazing that other carriers can manage to do the job that FedEx cant. Its like a restaurant that can't make a sandwich. I ordered two things from Vegas yesterday. One went Standard shipping with OnTrac the other went Priority Overnight on FedEx. Guess which one came in a day and guess which one didn't. FedEx sucks, and always has. I am going to start asking suppliers who they use and stop ordering from company's that use FedEx. Ill let them know their sale was lost because they opt to use an incompetent shipping company.

 – About 3 days ago.

A week after it was shipped and my package still has not been delivered. First they said my address was bad, but it was correct and they've delivered here before. Next they said that all houses...

A week after it was shipped and my package still has not been delivered. First they said my address was bad, but it was correct and they've delivered here before. Next they said that all houses on my block look the same. There are only 3 houses on the block. One is bright ass blue, one is white and one is tan. And they are all different looking. Next they said I wasn't home to get the package. At this point regular mail would have been faster.

 – About 3 days ago.

Had a server crash and needed to get a new one overnighted. They never showed to pickup and when I called they claimed it wasn't there, when in reality they walked right past ir to DELIVER 5...

Had a server crash and needed to get a new one overnighted. They never showed to pickup and when I called they claimed it wasn't there, when in reality they walked right past ir to DELIVER 5 workstations. Lol fedex sux...

 – About 4 days ago.

Fed Ex is now failing more than they are accomplishing !
So the old saying now applies that Fed Ex could not shoot the water if they were standing in a boat !...

Fed Ex is now failing more than they are accomplishing !
So the old saying now applies that Fed Ex could not shoot the water if they were standing in a boat !

Mcminnville, OR, USA

 – About 1 Week ago.

I ordered a Fender for my 04 Ford Ranger from FedEx about 2 months ago when the item was received the package was damaged and the sender was unusable that extends cited after a month to tell me that...

I ordered a Fender for my 04 Ford Ranger from FedEx about 2 months ago when the item was received the package was damaged and the sender was unusable that extends cited after a month to tell me that they decided that it was the sender's fault that the package was damaged due to improper packaging and now have sent the fender back to the sender and will do nothing to assist me in getting in touch with the sender who has now the fender and my money f*** this company they robbed me of $280

Saint Joseph, MI, USA

 – About 1 Week ago.

FedEx package was 2 hours from my house in Chicago but was then sent to Memphis Tennessee. What kind of wrong is that? ...

FedEx package was 2 hours from my house in Chicago but was then sent to Memphis Tennessee. What kind of wrong is that?

Tacoma, WA, USA

 – About 1 Week ago.

After 17 years with Fedex, they suddenly on April 8th changed all my rates (upward) by 15% to 300%. My biggest % of shipments went to Europe, and with an avg 75% increase in rates, I no longer have a...

After 17 years with Fedex, they suddenly on April 8th changed all my rates (upward) by 15% to 300%. My biggest % of shipments went to Europe, and with an avg 75% increase in rates, I no longer have a business in Europe.

I've talked to more people at Fedex than I can count, I've showed them all the spreadsheets from their own system showing my "old" rates vs my new rates. Nobody is willing to do anything, it's just become "that's the way it is".

I realize that I'm not a big enough account to them to matter, but you would think that my $11,000 in shipping costs that I spent in 2014 with them would get somebodies attention, but it hasn't.

I've shifted 99% to USPS and UPS. I only now ship one box size with them, and I have to absorb much of the shipping cost to "make the sale" leaving me with a very small margin on that item.

There has to be other social media to "vent" on, and I'm going to find it....

Thanks, Eric L in Seattle

Clinton, IA, USA

 – About 1 Week ago.

My package is 70 miles from my house has been since Friday and won't be delivered till Wednesday. It's rediculous ...

My package is 70 miles from my house has been since Friday and won't be delivered till Wednesday. It's rediculous

Mariposa, CA, USA

 – About 2 weeks ago.

Beware and audit your invoices!!! You document the size and weight as you create the shipping label. You receive your estimated quote and away it goes! Then the FedEx scanners remeasure the box and...

Beware and audit your invoices!!! You document the size and weight as you create the shipping label. You receive your estimated quote and away it goes! Then the FedEx scanners remeasure the box and find it larger because their machines have ballooned out the box. No longer is your box 54 x 29 x 9 but 54 x 29 x 13!!! Now is oversize tripling the cost. Oh ya they will credit you once or twice but watch what happens on the 3 rd time or 4th time.... they tell you we are so sorry but we are not going to credit you any more and there is no way you can get them to understand it was their error not yours... Two months I have gone in circles!!!! I even had the FedEx driver signing off on the sizes and they refused his signature and told him not to sign for any more!!! The errors seem to happen with large flat cartons.

Lafayette, NJ, USA

 – About 2 weeks ago.

Fedex constantly tries to deliver my package to my old address. I constantly tell them that the address the sender sent was correct. However the morons at Fedex keep changing it to my old address. I...

Fedex constantly tries to deliver my package to my old address. I constantly tell them that the address the sender sent was correct. However the morons at Fedex keep changing it to my old address. I would never recommend Fedex.

Centreville, VA, USA

 – About 2 weeks ago.

ORDERED FOUR PACKAGES two at one time and two at another time! They screwed my address up when I REPEATEDLY CALLED THEM AND THEY SAID IT WAS FIXED!! Also I told them thousands of times to deliver to...

ORDERED FOUR PACKAGES two at one time and two at another time! They screwed my address up when I REPEATEDLY CALLED THEM AND THEY SAID IT WAS FIXED!! Also I told them thousands of times to deliver to my front door in my apartment but they KEPT delivering to leasing office! These packages are very private and important! They gave me a random number which they claim was the shippers and I called and it was some random person who said they were not part of fedex!


THEY SAID THEY WOULD AND THEN THEY LATER TOLD ME THERE IS NO WAY TO GET IN TOUCH WITH THE SHIPPER! I HATEEEE FEDEX! i

Tampa, FL, USA

 – About 2 weeks ago.


I ordered a package and it shipped out Monday June 16th. It's coming here (Gray, TN) from Chicago, IL. Right now (Wednesday) it's in Wisconsin! I chose 3-5 day shopping and it...


I ordered a package and it shipped out Monday June 16th. It's coming here (Gray, TN) from Chicago, IL. Right now (Wednesday) it's in Wisconsin! I chose 3-5 day shopping and it won't be here until Monday June 22nd (7 days later.) UPS and FedEx both suck!!

Frisco, TX, USA

 – About 2 weeks ago.

This was post on FedEx'sFB page:

Two packages. TWO PACKAGES THIS WEEK you have grossly mishandled. And both were CRITICALLY urgent! The first was to go to Montana and somehow arrived...

This was post on FedEx'sFB page:

Two packages. TWO PACKAGES THIS WEEK you have grossly mishandled. And both were CRITICALLY urgent! The first was to go to Montana and somehow arrived in Louisville, KY INSIDE SOMEONE ELSE'S PACKAGE. Tell me how that happens? And we only know this because the customer in KY called us to tell us. That was Saturday and Fed-Ex STILL isn't sure where the pkg is, yet they are refusing to give us a refund because they say it was refused at delivery....they just don't know where. We'll have to wait 15 days to see if they decide to refund us, based on their own case notes. And I have zero confidence in your case notes, because every time we call back, we start from Square One.

The second package was supposed to ARRIVE in Helena, MT this morning by 10:30 AM, yet it's STILL sitting at the location I dropped it off at yesterday morning at 11:00 AM. Their explanation? Someone forgot to check the drop-off bins. HOW DOES THAT HAPPEN?

I'll tell you how it happens. Because Fed-Ex is WAY too big to care. We can't even get a customer representative to PRETEND to care (and that's when we FINALLY get a live person to talk to). Both of these packages were CRITICAL to arrive on time. That's why we paid almost $100 for each package to get them there. And both of them were GROSSLY mishandled. Looking back over the past several months on our account, we notice that an unacceptable percentage of our packages have been mishandled and not arrived on time, we just didn't really notice until they were critical packages. Well, we have taken notice. ‪#‎neveragain‬ ‪#‎helloUPS‬

Bellevue, NE, USA

 – About 3 weeks ago.

My package was supposed to arrive 3 weeks ago. After repeated form filing and emailing their so called Sr Import ECO reps, they say that they can do nothing to help. All I can do is sit here and wait...

My package was supposed to arrive 3 weeks ago. After repeated form filing and emailing their so called Sr Import ECO reps, they say that they can do nothing to help. All I can do is sit here and wait for a $8,000 package to magically appear on my doorstep.

USA

 – About 3 weeks ago.

Did you know if FedEx or UPS does not deliver by the guaranteed time, they will refund your money? There are exceptions, but we find those valid opportunities and get your money back. If you spend...

Did you know if FedEx or UPS does not deliver by the guaranteed time, they will refund your money? There are exceptions, but we find those valid opportunities and get your money back. If you spend over $100k a year on shipping, we can help. www.veriship.com

Cranston, RI, USA

 – About 3 weeks ago.

Ordered a large privacy screen from Hayneedle. FEDEX recorded the item as delivered when it was not delivered. Filed an investigation with FEDEX, repetitive phone messages with reps asking the same...

Ordered a large privacy screen from Hayneedle. FEDEX recorded the item as delivered when it was not delivered. Filed an investigation with FEDEX, repetitive phone messages with reps asking the same questions, and then maintaining that I should go canvass the neighborhood to go look for a 5 ft, 14 pound box. I told them that they are the delivery service, not me, and I have no intention of knocking on every neighbor's door on the street to see if they received a 5 ft. tall, 14 pound box. Rude reps, lousy service. Not the first time I have had problems with FEDEX not delivering packages. I no longer will do any business with any internet company that uses FEDEX as their carrier. Period. I use UPS and have NEVER had a problem with them.
(Side note: Hayneedle was of ZERO assistance; so I told them to go have fun chasing FEDEX to get their merchandise back, I filed a dispute with my credit card company to get my money back).

Binghamton, NY, USA

 – About 3 weeks ago.

Only Fed Ex would consider 5 to equal 2 in days taken to deliver. Why even pay for 2 day delivery if it takes almost a week anyway. Package was ordered 4 days ago and it has yet to leave Memphis,...

Only Fed Ex would consider 5 to equal 2 in days taken to deliver. Why even pay for 2 day delivery if it takes almost a week anyway. Package was ordered 4 days ago and it has yet to leave Memphis, TN. I live in NY. #ThanksFedEx

USA

 – About 3 weeks ago.

Two day service only if it's delivered to the right house. My number is clearly marked on the mail box at the end of my drive, but twice they've delivered to my neighbor who's house is...

Two day service only if it's delivered to the right house. My number is clearly marked on the mail box at the end of my drive, but twice they've delivered to my neighbor who's house is only 25 feet from the street. Lazy fucks!

USA

 – About 3 weeks ago.

FedEx needs to pull their head out of their ass. I've got 5 people home and not a single person hears the doorbell. Why is that? Bc they didn't ring the doorbell. I had to schedule a pick up...

FedEx needs to pull their head out of their ass. I've got 5 people home and not a single person hears the doorbell. Why is that? Bc they didn't ring the doorbell. I had to schedule a pick up due to the 3 failed attempts each time with people home waiting for the damn delivery! And get this, after confirming the hold location and date to pick up the package myself, when I show up ON THE DAY AND TIME THEY GAVE ME I find out that apparently I never placed a hold on the package and they tried to deliver to my house AGAIN with no success DESPITE PEOPLE BEING HOME!! I had to schedule them to hold my package a second time and am praying for the life of me it actually works. The only other option is to spend my day waiting on the damn porch for the package and who knows when such incompetent people will appear at my door

 – About 3 weeks ago.

Before u judge maybe it's all your faults ,maybe tags wernt filled out correctly that's why there delayed maybe your dog was out that's why driver didn't get out and come to door so...

Before u judge maybe it's all your faults ,maybe tags wernt filled out correctly that's why there delayed maybe your dog was out that's why driver didn't get out and come to door so all u people think before u speak assholes

 – About 3 weeks ago.

Every day package tracking says "in vehicle out for delivery" and every day it changes to "attempt made but nobody was home." Except I am home. I wish everyone on earth would switch to...

Every day package tracking says "in vehicle out for delivery" and every day it changes to "attempt made but nobody was home." Except I am home. I wish everyone on earth would switch to a different company so these stupid jackasses can just go out of business already.

Coralville, IA, USA

 – About 3 weeks ago.

Paid for two day guaranteed. Ha! No package (it was Friday and they didn't feel like coming to my place - 15 minutes away from there depot). They called back on Monday to say that they saw my...

Paid for two day guaranteed. Ha! No package (it was Friday and they didn't feel like coming to my place - 15 minutes away from there depot). They called back on Monday to say that they saw my package was delivered (yes it was, ON MONDAY!!!!) with the claim that heavy traffic in the originating city on the east coast made it impossible to get the package there. Strange that their own tracking system showed it at their depot at midnight of the day they were suppose to deliver it. I guess that heavy traffic was all in the last 100 feet to the dock huh?

Don't do business with companies that do business with fedup!!!!!

 – About 3 weeks ago.

Customer service told my sender my pkg was "guaranteed to be delivered by 8pm" today. Only problem is the time was already 8:17 lol. Now it's tomorrow and still don't have it. ...

Customer service told my sender my pkg was "guaranteed to be delivered by 8pm" today. Only problem is the time was already 8:17 lol. Now it's tomorrow and still don't have it.

Tannersville, PA, USA

 – About 3 weeks ago.

FEDEX SUCKS FUCKING DONKEY DICK!!! We spent 900,000 last year with them shipping. I spent 3 hours today trying to create a shipping label! The account wouldn't work. When my call was answered...

FEDEX SUCKS FUCKING DONKEY DICK!!! We spent 900,000 last year with them shipping. I spent 3 hours today trying to create a shipping label! The account wouldn't work. When my call was answered by a non English speaking ahole....all he could tell me was ..."I am not able to look at your account and help you today...but I can arrange a pick up for the package you are trying to mail" ARE YOU FUCKING SERIOUS!!!!

 – About 3 weeks ago.

When does two day shipping take more than tow days? When it's shipped via #FedEX...

When does two day shipping take more than tow days? When it's shipped via #FedEX

 – About 3 weeks ago.

PATHETIC Service
I was supposed to recieve package on 6/8. I was not at home. Delivery boy leaves door tag. I call up customer service and tell them to have driver drop off the package at...

PATHETIC Service
I was supposed to recieve package on 6/8. I was not at home. Delivery boy leaves door tag. I call up customer service and tell them to have driver drop off the package at leasing office where I will also keep the signed door tag since the package requires signature.
Next day, I get a call from their local shipping office at Houston informing that driver is outside the door and no one is at home. Well, I tell them all of the above story and all he has to do is drop off the package at leasing and pick up signed door tag. Guess what happens... I come back home and find door tag informing me that - " I was not home and hence package was not delivered"! I call up customer serive and remind them of case number and yet same story repeats next day also. I call up customer serive ONE more time and she keeps telling me I am unable to reach my local shipping office and hence I can not take any action or promise what can be done about this case..... and I am still waiting to recieve the package after 3 days!!! Someone needs to remind me why did I pay them so much money???!!!
PATHETIC service is massively understated for this kind of service. USPS is much better and in fact in third world postal service is better than this.

Burbank, CA, USA

 – About 3 weeks ago.

I almost miss my deadline to deliver a transcript to a university, because those asshats failed to pick-up the package THREE TIMES. I had to take a 3 and a half hour drive to pick-up the damn thing,...

I almost miss my deadline to deliver a transcript to a university, because those asshats failed to pick-up the package THREE TIMES. I had to take a 3 and a half hour drive to pick-up the damn thing, and deliver it myself.

El Paso, TX, USA

 – About 3 weeks ago.

FedEx left my package on the wrong street but did use the right house number the asshole who got it said he knows nothing . damn nose dripping POS but then so is the fedex driver....

FedEx left my package on the wrong street but did use the right house number the asshole who got it said he knows nothing . damn nose dripping POS but then so is the fedex driver.

Brighton, MA, USA

 – About 3 weeks ago.

Marked package as delivered and yet it's no where to be found. Only time will tell if it will spontaneously materialize, or if I'll have to jump through hoops to get my money back. This...

Marked package as delivered and yet it's no where to be found. Only time will tell if it will spontaneously materialize, or if I'll have to jump through hoops to get my money back. This isn't the first time either. Last month they couldn't find my address but then marked my package as delivered. Quite some time later the driver showed up with my already delivered package, tossed it on the ground, and rung my door bell once before legging it out of there.

IND

 – About 4 weeks ago.

They didn't deliver the product because I was unable to receive call on my mobile while I was in meeting, though I had mentioned the land line(telephone) number of my home. Really very very...

They didn't deliver the product because I was unable to receive call on my mobile while I was in meeting, though I had mentioned the land line(telephone) number of my home. Really very very frustrating.....!!!

Estes Park, CO, USA

 – About 4 weeks ago.

Stupid fucking bum ass fedex!!! Had my 300$ box one sent to Gerneral delivery (I.E. the post office) and they couldnt deliver i there because they are fucking idiots! Called them and they aske...

Stupid fucking bum ass fedex!!! Had my 300$ box one sent to Gerneral delivery (I.E. the post office) and they couldnt deliver i there because they are fucking idiots! Called them and they aske "what is the address to post office?" LIKE COME THE FUCK ON YOU CANT FIND IT YOUR SELF?!?! COST ME 12 FUCKING DOLLARS TO CHANGE ADRESS SO I JUST ASKED SELLER FOR REFUND!!! DONT USE FEDEX THEY ARE FUCKING IDIOTS!!!!!!!

 – About 4 weeks ago.

I live in an apartment complex of which many packages are sent to the leasing office for customer pick up. . but MY package was supposedly left at my doorstep according to tracking information just...

I live in an apartment complex of which many packages are sent to the leasing office for customer pick up. . but MY package was supposedly left at my doorstep according to tracking information just before 1:00 pm, est. .. . NO IT WASN"T. . . Nobody knocked on my door, nobody showed up here at all. . The jackasses probably delivered it to the wrong building, and it never got turned into the office, or brought to me. .IT'S AN APARTMENT COMPLEX for Christ's Sakes, LEAVE A NOTE, or Take it to the office!. . It was delivered at 1:50 pm on a Friday Afternoon!.. NO EXCUSE FOR THIS. . This is the 3rd time I've had this happen with FED X. . . I will request USPS for my deliveries from now on. . Also UPS will at least leave a note if you were not home and give you the option for re delivery or customer pick up at their facility. . Fed X short cuts have lost my request for service forever. .

 – About 4 weeks ago.

This is the 3rd time in about a year where my order was tracked saying it was delivered, AND LEFT ON MY DOOR STEP. . . . and it was NOT!. . . I called the business that I order products from, and told...

This is the 3rd time in about a year where my order was tracked saying it was delivered, AND LEFT ON MY DOOR STEP. . . . and it was NOT!. . . I called the business that I order products from, and told them about this and asked them to PLEEEEZ do NOT use FED X again to deliver my orders from now on. . They said they understood, heard other complain too, and will honor my request to use USPS, United States Parcel Service instead. .

Bellevue, NE, USA

 – About 4 weeks ago.

Fedex has me send a form 5106 for importing, assuming I am some kind of company because the product was listed over $2,500, requiring social security number and an FDA scanning because there was a...

Fedex has me send a form 5106 for importing, assuming I am some kind of company because the product was listed over $2,500, requiring social security number and an FDA scanning because there was a small bottle of perfume.

So I send the stupid form that had signatures disabled in the file, despite them telling me to sign it digitally, which they purposefully denied the option to, forcing me to print out the file, sign it physically, scan it, then email it to the Sr. ECO Import person.

Not stopping there, They move me to four different people, each requiring the same exact file, attaching a blank copy to an email which happens to also not let you sign it, so I just copy and pasted the same file each time.

Turns out, each one magically never gave the file to U.S. Customs, but just shoved it up their ass.

Even more, each one of them works at the SAME facility in the SAME city and state of freaking Memphis, Tennessee. How about you get up off your lazy ass and hand it to the fat-ass down the hall?

Time to wait a week after it was supposed to get to my door.

Hopefully I will never have to use them again and not visit here again, but so many sites exclusively use fucking FEDEX.

 – About 4 weeks ago.

fed ex delay my babys crib by two days. And finaly when it was scheduled to deliver I check tracking numbe and it said Customer refused delivery. I was home all dya dn attmet to deliver was never...

fed ex delay my babys crib by two days. And finaly when it was scheduled to deliver I check tracking numbe and it said Customer refused delivery. I was home all dya dn attmet to deliver was never made. When I contacted them they told me that sender requested package to be sent back and I need to contact sender. I asked for senders phone number and they refused to provide it. Strange thing is according to them sender requested package back on jun 4th how ever when I check trucking info it said:
Friday, June 5, 2015 9:43 AM, Saint Louis MO Customer refused delivery
Friday, June 5, 2015 8:18 AM, Saint Louis MO Out for delivery
Does it make sense to any one to send package on delivery next day after you been notified not to deliver. Some thing shady going on at fed ex. If you have option do not use them!!!!

 – About 4 weeks ago.

Package was supposed to be sent Priority Overnight, ends up being shipped Standard Overnight.

Ok, breathe.

Order placed at 9a, but at 11.30p, 'Tracking Number Not...

Package was supposed to be sent Priority Overnight, ends up being shipped Standard Overnight.

Ok, breathe.

Order placed at 9a, but at 11.30p, 'Tracking Number Not Found'. Ok, breathe, and go to sleep.

7.00a, 'Package Arrived At Destination Facility', whew.

10a, 'Package Arrived At Destination Facility'. Huh?

12.30p, 'Package Arrived At Destination Facility'. Calling...

1.00p 'We ASSUME the package is on a truck, we'll call you back if we find it'

1.45p 'We sent out a broadcast, and no one can find it. Your package may have been stolen.'

Wonderful news! Assholes.

Columbus, OH, USA

 – About 4 weeks ago.

been waiting in an over night delivery for days...lol and when I got a hold of support they said my truck broke down..iys always the truck with my shit that breaks down......

been waiting in an over night delivery for days...lol and when I got a hold of support they said my truck broke down..iys always the truck with my shit that breaks down...

Baltimore, MD, USA

 – About 4 weeks ago.

Well, i got a sticker and run type of delivery guy today. I was home waiting for my package and tracking the delivery though out the day. At 5:05 I saw the status change to "exception, could not...

Well, i got a sticker and run type of delivery guy today. I was home waiting for my package and tracking the delivery though out the day. At 5:05 I saw the status change to "exception, could not be delivered: no one home". The delivery attempt was at 5:00. Well, I was 15 feet from the door, obviously not standing there watching all day, I have work. But a slight knock I would have even noticed. No, I checked the door and sure enough there was a slip written 5 minutes earlier. I called and complained as much as I could. They said, "he'll try to deliver it again if he's back in that area, but they'll try again tomorrow. Yeah, thanks for nothing. It's now late and I assume he's not coming today, like that was every really a possibility. It's not that difficult to knock on the door and actually do your job. In fact, it would probably be quicker than the time to fill out the slip. Unless of course you just had it pre-filled out.

 – About 4 weeks ago.

Website is a giant piece of shit...confusing and never works. Tried to enter a new credit card number about 12 times...kept getting "we are experiencing technical difficulties" over and over....

Website is a giant piece of shit...confusing and never works. Tried to enter a new credit card number about 12 times...kept getting "we are experiencing technical difficulties" over and over. Also tried to change the shipping address since I can't be home to receive...website fucked that all up too. I'm 45 years old and have NEVER seen a corporate website as shitty, cluttered and confusing (and nonfunctional) as shitty FedEx. Fuck you, cocksuckers.

Dallas, TX, USA

 – About 1 Month ago.

They held my package for me! In the wrong city....

They held my package for me! In the wrong city.

Pocasset, MA, USA

 – About 1 Month ago.

Does fedex actually have an office on Nantucket? Sort of, but there's no # forl them and they don't open til 11 AM. And the central # for fedex has been no help at all. I have been given all...

Does fedex actually have an office on Nantucket? Sort of, but there's no # forl them and they don't open til 11 AM. And the central # for fedex has been no help at all. I have been given all sorts of answers about where my package is - none of them true. So it's been 1 week since the tracking system has shown any movement of my package. I'm guessing Pony Express was faster.

Calgary, AB, CAN

 – About 1 Month ago.

That feeling when the voice operator insists you enter the door tag number or tracking number but there's no number on your door tag...

Might work for business, it's the worst for...

That feeling when the voice operator insists you enter the door tag number or tracking number but there's no number on your door tag...

Might work for business, it's the worst for personal shipments!

Chicago, IL, USA

 – About 1 Month ago.

It's the UNIONS. I know a fedex employee and she says it's the unions + bad management. Now don't get me wrong, I don't lean politically one way or the other but the unions cause the...

It's the UNIONS. I know a fedex employee and she says it's the unions + bad management. Now don't get me wrong, I don't lean politically one way or the other but the unions cause the lazy, "bad" employees to never get fired she said. Upper management doesn't care either so we're left with this shit.

Don't order from any company that uses Fedex. Ask them who they ship with. Ask them not to use Fedex to ship your package. If they do use Fedshit and Fedshit fails to deliver, don't even bother picking it up or paying for it. Cancel the order. Call your credit card company. Whatever you have to do. Screw them

Chicago, IL, USA

 – About 1 Month ago.

Wow. When will this company die. Seriously horrible. I bet the devil in hell is a fedex driver, and the package to be delivered is your ticket to heaven. You'll never get it.
Every single...

Wow. When will this company die. Seriously horrible. I bet the devil in hell is a fedex driver, and the package to be delivered is your ticket to heaven. You'll never get it.
Every single time I order something for DELIVERY and they use fedshit to ship, I always end up having to drive 30 fucking minutes to PICK UP the package that I paid EXTRA to be DELIVERED. Every time.
The drivers don't even attempt delivery. They just write up a slip and post on the door. I was home. They didn't even take the package out of the truck. They just walked to the door with the slip that they missed me
DIE FEDEX DIE!!

USA

 – About 1 Month ago.

Horrible all I can say fedex you suck!!!!!
...

Horrible all I can say fedex you suck!!!!!

USA

 – About 1 Month ago.

Right now, they are at their 7th day of shipping. THE LIMIT. THEY'VE BEEN "IN TRANSIT" FOR 9 HOURS IN THE SAME CITY I LIVE IN.

LIKE COME ON. I got another package from them in...

Right now, they are at their 7th day of shipping. THE LIMIT. THEY'VE BEEN "IN TRANSIT" FOR 9 HOURS IN THE SAME CITY I LIVE IN.

LIKE COME ON. I got another package from them in 3 days. HOW INCONSISTENT. THEY'RE NOT EVEN SUPPOSED TO SHIP THAT FAST. 4-7 BUSINESS DAYS.

I would normally get 3 day shipping, but that was 45 bucks. Yeah, no.

NEVER USING FEDEX AGAIN.

Tualatin, OR, USA

 – About 1 Month ago.

They LIE they said it would be here Monday but no now they are predicting Wednesday.....................I hate them... use UPS !!!!! Liars Liars Liars....

They LIE they said it would be here Monday but no now they are predicting Wednesday.....................I hate them... use UPS !!!!! Liars Liars Liars.

San Jose, CA, USA

 – About 1 Month ago.

The f**kng website won't let me schedule a pickup without setting up a f**ing account...I don't want to give your website my CC number FedEx, just want to pickup my freaking package....

The f**kng website won't let me schedule a pickup without setting up a f**ing account...I don't want to give your website my CC number FedEx, just want to pickup my freaking package.

Humble, TX, USA

 – About 1 Month ago.

I ordered some equipment for my tractor. The special price included free shipping. Little did I know that meant FedEx Ground. My package arrived at the Tyler terminal on Saturday at 0525. Delivery...

I ordered some equipment for my tractor. The special price included free shipping. Little did I know that meant FedEx Ground. My package arrived at the Tyler terminal on Saturday at 0525. Delivery exception made by the driver that the business was closed or unavailable. Only problem is it was coming to my house and no one tried to contact me. On Monday the delivery exception was that future delivery was requested. Again no one tried to contact me. Customer service just keeps apologizing and stating it will be delivered the next day.

Since FedEx went to independent contractors for delivery I am lucky to get anything delivered when it is supposed to be delivered. The driver has told me FedEx does not pay him enough to drive 3 miles out of town to my house just to make one delivery. He waits and only makes the trip when he has multiple packages in my area. If it takes a week so be it.

It is a shame they can't run their business any better. FedEx has millions to spend on NASCAR advertising with Denny Hamlin's team so their executives can attend races in style in the suite and have garage access. They farm out delivery to independent contractors so they don't have to pay benefits. Their delivery vehicles look like crap because the contractor has to pay for upkeep. Maybe one day the executives will see how they have run the company into the ground.

If I have a choice I pay extra for UPS delivery.

Blackwood, NJ, USA

 – About 1 Month ago.

I ordered an RC car from RC planet and chose free shipping. Last time it was UPS and now it was FedEx. Of course FedEx would be free cause they suck shit. My package has been sitting at a FedEx...

I ordered an RC car from RC planet and chose free shipping. Last time it was UPS and now it was FedEx. Of course FedEx would be free cause they suck shit. My package has been sitting at a FedEx terminal for 5 days now. It was supposed to be delivered 5 days ago.

USA

 – About 1 Month ago.

So I was expecting a package today and I was quite eager to get it in today. So eager that I was actually rarely more than 20 feet away from the front door at about the time that they're usually...

So I was expecting a package today and I was quite eager to get it in today. So eager that I was actually rarely more than 20 feet away from the front door at about the time that they're usually around in my part of the neighborhood.

The FedEx truck roles up and stops at my drive way. The driver hops out and puts a door slip on my door. No honk from his truck or ringing my doorbell. Nothing... Mind you I was near the front door. So what was on the slip? That no customer was available for delivery. Are you serious?! If the driver had done his job and just.... I don't know.... made his presence known I would have gladly opened up the door within 2 seconds to receive the package. Now I have to wait until this coming Tuesday to (it's Saturday) to receive my package.

These FedEx drivers have been doing this on and off with me as well a other people I know. It's very unprofessional and quite aggravating. At least with USPS or even UPS they make an effort to get your attention, especially if they require a signature.

USA

 – About 1 Month ago.

I used the United States postal service recommended address for a fed ex delivery. (USPS,UPS,DHL never has issues.) I live on a dead end street. fed ex driver never came down the street. marked the...

I used the United States postal service recommended address for a fed ex delivery. (USPS,UPS,DHL never has issues.) I live on a dead end street. fed ex driver never came down the street. marked the package as deliverable. So now I have to go out of my way to track down a package they were too lazy to deliver.

USA

 – About 1 Month ago.

I used the United States postal service recommended address for a fed ex delivery. (USPS,UPS,DHL never has issues.) I live on a dead end street. fed ex driver never came down the street. marked the...

I used the United States postal service recommended address for a fed ex delivery. (USPS,UPS,DHL never has issues.) I live on a dead end street. fed ex driver never came down the street. marked the package as deliverable. So now I have to go out of my way to track down a package they were too lazy to deliver.

Hanover, NH, USA

 – About 1 Month ago.

There service is terrible. They didn't even knock and I know this because my dog goes crazy if someone knocks. I don't even think they stopped. I am asking anyone I do business with to stop...

There service is terrible. They didn't even knock and I know this because my dog goes crazy if someone knocks. I don't even think they stopped. I am asking anyone I do business with to stop using FedEx because they have such lousy service. I suggest others do the same. Maybe if enough people do this they will either do something or go out of business.

Rochester, MN, USA

 – About 1 Month ago.

No knocking. No slip. No package.. No nothing. Fucking kidding me? They should be paying me to drive all the way just to pick it up myself. Robbed me of my time and money. Worst delivery service ever....

No knocking. No slip. No package.. No nothing. Fucking kidding me? They should be paying me to drive all the way just to pick it up myself. Robbed me of my time and money. Worst delivery service ever.

Raeford, NC, USA

 – About 1 Month ago.

fedex said that my box will come today. It was my mistake, I did not ask them the location that it will come today. just not my house....

fedex said that my box will come today. It was my mistake, I did not ask them the location that it will come today. just not my house.

Joliet, IL, USA

 – About 1 Month ago.

Paid for "overnight" shipping on a check for a house closing, and didn'tget the check till 8pm two days later! WTF kind of scam is that? I could have used USPS ground mail and got it...

Paid for "overnight" shipping on a check for a house closing, and didn'tget the check till 8pm two days later! WTF kind of scam is that? I could have used USPS ground mail and got it quicker. I will never use FedEx again. It is amazing that they offer things like "overnight" shipping, don't deliver as promised, mess up peoples personal lives who are counting on them fulfilling their obligations, and there seem to be no consequences for their actions.

Raeford, NC, USA

 – About 1 Month ago.

4 tracking numbers from fedex. no movement in 4 days. called fedex after the tracking chat could only send remarks from a list. I had a hard ? for fedex "shipment location". The person from...

4 tracking numbers from fedex. no movement in 4 days. called fedex after the tracking chat could only send remarks from a list. I had a hard ? for fedex "shipment location". The person from fedex must be the person that made up the chat list. I should be fair with fedex the "shipment location". ? was a hard one. the tracking had by shipment going to TX, AZ, AL, and TN at the same time.

This is not as bad as another shipment that was out for delivery. All day in the yard doing spring cleaning. night came and I checked the tracking. listed as no one home. called fedex, was told that the driver has returned to fedex. asked the time of his return. 3 min between my place and fedex location. I now know why I did not see the fedex truck, it was going 241 MPH. the door tag glue only holds in winds under 50 MPH, that is why I could not find a door tag. At that speed the driver could not see that no signature was required. Yet it is my fault.

Raeford, NC, USA

 – About 1 Month ago.

two boxes shipped from TX, One went east. the other went west, both addressed to NC. both out fro delivery on the same day. got the east box. yet fedex could not find my NC address in LA. About 5...

two boxes shipped from TX, One went east. the other went west, both addressed to NC. both out fro delivery on the same day. got the east box. yet fedex could not find my NC address in LA. About 5 weeks later got the west box. it was in a new fedex box. inside was the first shipping box with the correct address in NC. It took the USPS to deliver the box. so nice to know that fedex had to ask the USPS for help finding NC.

 – About 1 Month ago.

Package went from Dallas to Houston, I live in Austin. They took what should have been a 3.5 hour trip and made it over 6 hours, not to mention they nearly doubled the miles THEY have to carry my...

Package went from Dallas to Houston, I live in Austin. They took what should have been a 3.5 hour trip and made it over 6 hours, not to mention they nearly doubled the miles THEY have to carry my package. Plus my package has spent an average of 11 hours at each location. Yes 11 hours.

USPS would have had my package to me yesterday (3 days is average from anywhere in the country). FedEx as of now has taken 4 and expected delivery in 7! From Tennessee!?

 – About 1 Month ago.

I just want to say fuck you fedex!!!!!!!!!! Stupid company...

I just want to say fuck you fedex!!!!!!!!!! Stupid company

Prince George, VA, USA

 – About 1 Month ago.

This is ridiculous! My package has been getting processed at a postal office for 6 hours! This wouldn't be happening if USPS was shipping it! USPS works by the second. This is my first time using...

This is ridiculous! My package has been getting processed at a postal office for 6 hours! This wouldn't be happening if USPS was shipping it! USPS works by the second. This is my first time using FedEx and I am so incredibly disappointed. Never again will I use FedEx.

Phelps, NY, USA

 – About 1 Month ago.

ordered a phone and needed it asap because my old one was damaged. despite paying for priority overnight, it never came and the fedex "investigation" into why it never showed up...get this-...

ordered a phone and needed it asap because my old one was damaged. despite paying for priority overnight, it never came and the fedex "investigation" into why it never showed up...get this- resulted in..."we're sorry it never made it onto the truck"...

Phelps, NY, USA

 – About 1 Month ago.

ordered a phone and needed it asap because my old one was damaged. despite paying for priority overnight, it never came and the fedex "investigation" into why it never showed up...get this-...

ordered a phone and needed it asap because my old one was damaged. despite paying for priority overnight, it never came and the fedex "investigation" into why it never showed up...get this- resulted in..."we're sorry it never made it onto the truck"...

Philadelphia, PA, USA

 – About 1 Month ago.

As the sender, with an active FEDEX account, I called FEDEX at 8 a.m.to cancel a delivery. The 1-800-GO-FEDEX individual dutifully took notes and gave me a reference number. I called twice more before...

As the sender, with an active FEDEX account, I called FEDEX at 8 a.m.to cancel a delivery. The 1-800-GO-FEDEX individual dutifully took notes and gave me a reference number. I called twice more before 10 a.m. FEDEX told me each each time that notices were being sent to the proper location. I even got a call from the FEDEX facility the delivery location notifying me they had contacted the driver. Result: Package DELIVERED. In fact, it was put in truck 1 hour AFTER my first phone requesting the return of the package.

 – About 1 Month ago.

The driver does not even come out of the car and then I get a message saying customer not home. Why you wonder he did not get out? it was raining. I have security camera footage (which I sent to...

The driver does not even come out of the car and then I get a message saying customer not home. Why you wonder he did not get out? it was raining. I have security camera footage (which I sent to company). Any response...nope. Now I am hesitant to order from any company that uses only FedEX.

 – About 1 Month ago.

I was sent a package for delivery in 5 business days. If you look at the tracking data, they held it for delivery for 2 days. On the last possible day they delivered it. One contact phone number...

I was sent a package for delivery in 5 business days. If you look at the tracking data, they held it for delivery for 2 days. On the last possible day they delivered it. One contact phone number was incomplete and the other one was not working. VERY VERY disappointing!!!

 – About 2 months ago.

FedEx customers be warned... FedEx packages are rescanned incorrectly all the time. Sometimes this will add huge oversize fees and there is no recourse!!!! I even had the FedEx driver measure boxes...

FedEx customers be warned... FedEx packages are rescanned incorrectly all the time. Sometimes this will add huge oversize fees and there is no recourse!!!! I even had the FedEx driver measure boxes and sign for them and they refuse to credit the invoice

Terre Haute, IN, USA

 – About 2 months ago.

Item marked delivered with a signature confirmation on may 14. They marked it this way on may 13. Never got a package. When called to file complaint they confess there was no signature accepting...

Item marked delivered with a signature confirmation on may 14. They marked it this way on may 13. Never got a package. When called to file complaint they confess there was no signature accepting delivery (obviously as they never delivered my package) they then stated it must have been left on my porch. When I told them video surveillance in my complex showed no FedEx vehicle nor employee bear my door all that week they said driver recalled going inside door 1 and leaving it in breezeway by door 2.. My apartment has no breezeway nor a door 2. I have one door. With my address number on it. So where the hell is my package?

 – About 2 months ago.

Current FedUp employee here. Unbehalf of FedEx cooperation, I want to deeply apologize to you all for the terrible service you have experienced, their is a few of us on the job that still care and...

Current FedUp employee here. Unbehalf of FedEx cooperation, I want to deeply apologize to you all for the terrible service you have experienced, their is a few of us on the job that still care and really hate the direction this company is going. We tell our managers how pissed the customers are and they don't listen. The only thing management cares about is GOALS! Upper management has created a hostile work environment here at FedEx for the employees so the drivers care less and less, to a point that we just do the bare minimum. Hard work and good customer service is not recognized and lazy asses are left alone. I would say, call and complain but it will fall on deaf ears so I suggest when ordering online, make sure you find out who the carrier is, and make a decision.

Temple, TX, USA

 – About 2 months ago.

FedEx is dishonest. The item I am waiting for has been sitting in a FedEx office for several days. When I checked on it, this notice came up "DELIVERY EXCEPTION, NOT AT HOME OR BUSINESS...

FedEx is dishonest. The item I am waiting for has been sitting in a FedEx office for several days. When I checked on it, this notice came up "DELIVERY EXCEPTION, NOT AT HOME OR BUSINESS CLOSED" I was at home all day! At least they were honest the next day, "NO ATTEMPT WAS MADE" I will never use FEDEX If can help.

USA

 – About 2 months ago.

you suck! you damaged my shipment....

you suck! you damaged my shipment.

Asbury Park, NJ, USA

 – About 2 months ago.

Attempted delivery wrong address. Called them after checking tracking. Now I have to wait 3 extra days to pick up item because it won't go to a FedEx shipping center until next business day...

Attempted delivery wrong address. Called them after checking tracking. Now I have to wait 3 extra days to pick up item because it won't go to a FedEx shipping center until next business day (it's Friday). Companies need to stop using FedEx.

San Diego, CA, USA

 – About 2 months ago.

No attempt was made to contact me on my condo's com line at front gate. I waited for this package and even left a note but all they did was put a notice of delivery attempt on gate. Then...

No attempt was made to contact me on my condo's com line at front gate. I waited for this package and even left a note but all they did was put a notice of delivery attempt on gate. Then Customer Service said they would call me back regarding a re-delivery. Never did. So I'm stuck waiting for delivery again tomorrow. Bastards!

Chatham, ON, CAN

 – About 2 months ago.

ONE delivery attempt? Now I have to drive 30 minutes to the nearest pickup facility during regular business hours (when I work). Nonsense....

ONE delivery attempt? Now I have to drive 30 minutes to the nearest pickup facility during regular business hours (when I work). Nonsense.

Evanston, IL, USA

 – About 2 months ago.

I've been waiting for a new customized Motorola phone for a few weeks, so I call Verizon to wee what's up. They tell me that the phone had been returned to Motorola after Fedex attempted 3...

I've been waiting for a new customized Motorola phone for a few weeks, so I call Verizon to wee what's up. They tell me that the phone had been returned to Motorola after Fedex attempted 3 times to deliver. What?!? No delivery sticker, no note, no communication of any kind by Fedex that there was an attempt. Now the phone has gone back to Motorola and they have to build a new one (dumb system) and I'll bee waiting another 3 weeks! Fedex SUCKS. I LOVE UPS!!!!!!!!

Natick, MA, USA

 – About 2 months ago.

FEDEX SUCKS , ONLY WAY TO STOP IT IS TO BOYCOTT FIRMS THAT USE FEDEX. PACKAGE DUE TODAY HAD"AN ADDRESS CHANGE". SAME SHIPPER SHIPPED AN IDENTICAL PACKAGE ON THE SAME ORDER USING THE SAME...

FEDEX SUCKS , ONLY WAY TO STOP IT IS TO BOYCOTT FIRMS THAT USE FEDEX. PACKAGE DUE TODAY HAD"AN ADDRESS CHANGE". SAME SHIPPER SHIPPED AN IDENTICAL PACKAGE ON THE SAME ORDER USING THE SAME LABEL INFO, AND IT GOT DELIVERED OK. NOW THEY DON'T EVEN KNOW WHERE IT IS. SURPRISE!. THEY KNOCKED-DOWN A WALL AT MY PLACE OF EMPLOYMENT, AT THE LOADING DOCK, AND CLAIMED IT WAS NOT THIER FAULT, SAYING THE DOCK BUMOPERS DID NOT LINE-UP WITH THIER TRUCK! WHAT A GROUP OF ASSHOLES.

Bethel, CT, USA

 – About 2 months ago.

So you can send my package to the wrong address and then lose it after its picked up... SMH... Cant even get my money through insurance because they need proof through receipts!...

So you can send my package to the wrong address and then lose it after its picked up... SMH... Cant even get my money through insurance because they need proof through receipts!

Minneapolis, MN, USA

 – About 2 months ago.

Jesus. What a bunch of morons. I'd love to know what kind of drugs the people at the Fedex sorting facilities are on. This business should simply not exist anymore. It loses my packages, it...

Jesus. What a bunch of morons. I'd love to know what kind of drugs the people at the Fedex sorting facilities are on. This business should simply not exist anymore. It loses my packages, it damages my items half of the time, and their shipping and tracking are a shit show.

My most recent complaint is that they messed up my Mother's Day gift by letting my (overnight delivery) flowers sit in the Memphis, TN facility for three days. Called customer service three separate times and they sounded baffled and were completely confused why my package was held up when it should've arrived way before then. I was let off the phone every time, with a promise that I would get called right back once they talked to the Memphis station and I never heard a word back every time. The last time I spoke with someone, I even said specifically, "you guys have not been called back when you say this. I've two people not return calls back in the past two days. Will you really?". Of course, she sounded chipper and apologized for my inconvenience and assured me she would......well, you can guess what happened. So now, my mom will not receive her flowers until likely days after Mother's Day..if she even receives them at all (I'm pretty doubtful at this point) It's probably for the best if they don't arrive now, as they will be dead and miserable to look at. Flowers aren't cheap (60-70 bucks) for a decent bouquet, and with overnight shipping on top of that....I was basically just robbed out of almost 100 bucks. Fuck this company and their incompetence. Why does anyone still use them as their shipping company? I'll never understand it.

Vernon, BC, CAN

 – About 2 months ago.

I paid for 2-day delivery, they delayed my package an extra 3 days, the estimated delivery date was "N/A" and there was a note on my package to just be left at the door if no one answers....

I paid for 2-day delivery, they delayed my package an extra 3 days, the estimated delivery date was "N/A" and there was a note on my package to just be left at the door if no one answers. First of all they didn't let me know when to even expect them, then they didn't ring the door bell so no one home knew they were there, and then they didn't leave the package at the door! They left their door hanging note saying it can be picked up at their fedex location after 5:30pm, and the location closes at 6. Way to give me a good time frame! They aren't even open Sunday which is the next time I am able to go pick it up myself! I wouldn't have chosen fedex to deliver my package if I had a choice, they were the only option my retailer had! If ever given the choice always choose DHL!

Lewisville, TX, USA

 – About 2 months ago.

It's like they only hire people that are deliberately bad at their jobs. They leave deliveries in the yard instead of putting them within even 10 feet of the front door and refuse damage claims...

It's like they only hire people that are deliberately bad at their jobs. They leave deliveries in the yard instead of putting them within even 10 feet of the front door and refuse damage claims when the packages get soaked in the rain.
Fedex is the worst delivery company you could use.

USA

 – About 2 months ago.

I ordered flowers to be delivered to my mom, and paid extra to have an guaranteed delivery by 10:30 am the next morning. So I have been tracking the package all morning and it has said "On Vehicle...

I ordered flowers to be delivered to my mom, and paid extra to have an guaranteed delivery by 10:30 am the next morning. So I have been tracking the package all morning and it has said "On Vehicle for Delivery", ok no big deal. About 10:15 I track it and now it says rescheduled for Monday by 10:30 am because the business was closed. BULL SHIT. I immediately call and said your driver is a POS. The business isn't closed. The delivery label says Clerk of Court, its a governmental building, and I have literally spoken to my mom on her work phone twice already. So thanks to FedEx my mothers day surprise is freaking ruined because they hire these worthless pieces of shit to deliver. My mom said she has never left her desk. The doors are never locked on the building and the security guard said FedEx never even came into the building. I hate FedEx.

Twinsburg, OH, USA

 – About 2 months ago.

Employee here.
We are given little training at all, our 'managers' care little for the customers and in the end over half of the packages being late are because the drivers and managers...

Employee here.
We are given little training at all, our 'managers' care little for the customers and in the end over half of the packages being late are because the drivers and managers cannot seem to work out a solution and act like adults.

The culture is that of supporting and awarding lazy behaviors and constructing a hostile work environment where the politics take precedence over that of the customer.

North Ridgeville, OH, USA

 – About 2 months ago.

They managed to turn overnight shipping into 5-day shipping because they kept returning the package to the sender without notifying either me or the sender. I would have noticed had the tracking...

They managed to turn overnight shipping into 5-day shipping because they kept returning the package to the sender without notifying either me or the sender. I would have noticed had the tracking worked.
Worst company ever.

Northport, NY, USA

 – About 2 months ago.

Why on earth does anyone still use Fedex. The package is ALWAYS late...the tracking absolutely sucks.....packages are routed through states in opposite directions....it's expensive....the...

Why on earth does anyone still use Fedex. The package is ALWAYS late...the tracking absolutely sucks.....packages are routed through states in opposite directions....it's expensive....the customer service is non existent. WHY OH WHY ARE YOU STILL USING FEDEX!!!!!

 – About 2 months ago.

Fedex sucks.
My package was originally scheduled to be delivered on Monday on their website. Nothing showed up on Monday. I checked their website and they changed the delivery date to Tuesday....

Fedex sucks.
My package was originally scheduled to be delivered on Monday on their website. Nothing showed up on Monday. I checked their website and they changed the delivery date to Tuesday. Nothing showed up on Tuesday either. On their website they again changed the delivery date to Wednesday and said the package will be delivered by USPS.
You sucks FEDEX.

Farmington, NM, USA

 – About 2 months ago.

here's is typical FEDEX. package shipped from Mississippi, destination New Mexico (two states away), date of original expected arrival the package is off in Arizona and now a day late. I live...

here's is typical FEDEX. package shipped from Mississippi, destination New Mexico (two states away), date of original expected arrival the package is off in Arizona and now a day late. I live two hours outside of Albuquerque. Phoenix is a day away. Is this anyway to run a business? Not to mention the added expense of shipping costs for the bogus trip out of state and a day late. someone really ought to investigate these jerk off's business practices. too bad for the customer if they rearrange a schedule based on this company's delivery schedule, their schedule in the "1's" and "0's" (digitally) not in reality... but i assure you my "repeated" frustration with this company is real. they don't seem to listen or care. if only we could choose our own carriers for our packages. these guys would be out of business. let's boycott these assholes. use the post office. they're not misrepresenting their delivery schedule to their customers.

Worcester, MA, USA

 – About 2 months ago.

This story is a few years old but I'm gonna get my word out because I found this amazing site. When the apple earpods came out I wanted nothing more so i payed the $20 dollars or whatever and went...

This story is a few years old but I'm gonna get my word out because I found this amazing site. When the apple earpods came out I wanted nothing more so i payed the $20 dollars or whatever and went away for a weekend (I expected it would show up that Monday) NOPE so I track the package its in the Fedex plant in the next town over. I gave it 4 more days THE PACKAGE DIDN'T MOVE after almost 8 days after ordering my earpods finally came ever since I've hated fedex UPS isn't better neither is USPS or DHL all shipping companies are here to fuck up your day tbh

Largo, FL, USA

 – About 2 months ago.

So I was supposed to have a package delivered to my house on Monday, but instead, just as i am leaving my house to go see the new avengers movie with my family, fedex calls to say that we have to stay...

So I was supposed to have a package delivered to my house on Monday, but instead, just as i am leaving my house to go see the new avengers movie with my family, fedex calls to say that we have to stay in our house for the rest of the fucking day so that someone can sign for the stupid package that ups would just leave on our doorstep

USA

 – About 2 months ago.

These fucking aholes need to be shut the fuck down! I paid for 2 day shipping. The package was shipped on Tuesday. TWO fucking days later, the package still isn't here. The fuckers then try to...

These fucking aholes need to be shut the fuck down! I paid for 2 day shipping. The package was shipped on Tuesday. TWO fucking days later, the package still isn't here. The fuckers then try to deliver it on the third day, which is Friday, when no one is fucking home! Could they at least leave the package on my door step???? NO! The fucking cunts said fuck you to the customer and fucking left a note. "Oh please sign this little door tag Mr. Consumer, so we can add it to our THE PEOPLE WE HAVE FUCKED OVER montage at the company Christmas party!" I swear, the founder of Fedex's mom should have swallowed. The world would be better off.

Thanks Obama

Ooltewah, TN, USA

 – About 2 months ago.

Once again a delayed shipment due to FedEx and there quest to save money and fuck the customer....

Once again a delayed shipment due to FedEx and there quest to save money and fuck the customer.

MKD

 – About 2 months ago.

FEDEX YOU FUCKCUNTS! GO KILL YOURSELVES YOU DIPSHIT SICK RETARDS, NEVER USE FEDEX FAGGOTS! THEY HAVE SUSPENDED MY 350$ PACKAGE FOR NOTHING,M SCREW YOU MORONS....

FEDEX YOU FUCKCUNTS! GO KILL YOURSELVES YOU DIPSHIT SICK RETARDS, NEVER USE FEDEX FAGGOTS! THEY HAVE SUSPENDED MY 350$ PACKAGE FOR NOTHING,M SCREW YOU MORONS.

Tampa, FL, USA

 – About 2 months ago.

FedEx Tampa Sucks! They run their facilities like a sweatshop pyramid scheme. Management takes zero accountability other than when goals are met. Customer service sucks because once they get your...

FedEx Tampa Sucks! They run their facilities like a sweatshop pyramid scheme. Management takes zero accountability other than when goals are met. Customer service sucks because once they get your money they dont give a fuck it's already been donated to Fred Smith's favorite Super-Pac. Fuck FedEx and by all means use UPS for price and reliability!

ESP

 – About 2 months ago.

Fedex just sent me a 86€ invoice via e-mail for tax and their fees. My order was wort 170€...

Fedex just sent me a 86€ invoice via e-mail for tax and their fees. My order was wort 170€

West Boylston, MA, USA

 – About 2 months ago.

So, today is Saturday and I missed a package which was supposed to be delivered on Tuesday but it was unexpectedly delivered this morning while I was working, so I couldn't sign for it. I try to...

So, today is Saturday and I missed a package which was supposed to be delivered on Tuesday but it was unexpectedly delivered this morning while I was working, so I couldn't sign for it. I try to sign up for their deliver feature on their website so I could opt to pick up my package at a FedEx location to avoid further complications(I live in an apartment complex). Midway through signing up, I get blocked because I kept getting their identity questions wrong, so I have to try again later and some unspecified time, of course. Fuck you FedEx for making what should be a simple process so damn complicated.

West Boylston, MA, USA

 – About 2 months ago.

So, today is Saturday and I missed a package which was supposed to be delivered on Tuesday but it was unexpectedly delivered this morning while I was working, so I couldn't sign for it. I try to...

So, today is Saturday and I missed a package which was supposed to be delivered on Tuesday but it was unexpectedly delivered this morning while I was working, so I couldn't sign for it. I try to sign up for their deliver feature on their website so I could opt to pick up my package at a FedEx location to avoid further complications(I live in an apartment complex). Midway through signing up, I get blocked because I kept getting their identity questions wrong, so I have to try again later and some unspecified time, of course. Fuck you FedEx for making what should be a simple process so damn complicated.

West Boylston, MA, USA

 – About 2 months ago.

So, today is Saturday and I missed a package which was supposed to be delivered on Tuesday but it was unexpectedly delivered this morning while I was working, so I couldn't sign for it. I try to...

So, today is Saturday and I missed a package which was supposed to be delivered on Tuesday but it was unexpectedly delivered this morning while I was working, so I couldn't sign for it. I try to sign up for their deliver feature on their website so I could opt to pick up my package at a FedEx location to avoid further complications(I live in an apartment complex). Midway through signing up, I get blocked because I kept getting their identity questions wrong, so I have to try again later and some unspecified time, of course. Fuck you FedEx for making what should be a simple process so damn complicated.

USA

 – About 2 months ago.

They didn't deliver my package because I have a front gate that was locked, so I called them after I found this out, and called them saying they have permission to toss it over the gate if no ones...

They didn't deliver my package because I have a front gate that was locked, so I called them after I found this out, and called them saying they have permission to toss it over the gate if no ones home. They say ok. The next fucking day they have another note saying the gate was locked. I fucking called you saying you can toss it over the 5 ft fence you shits. It's Friday, and now I have to wait until Tuesday for a package that sound have come Thursday. Eat shit fedex.

Williston, VT, USA

 – About 2 months ago.

I have a prepaid label from a vendor to return an item to them. Everything's done, the label's on the package- I just need to get FedEx to come pick it up. they will not pick up Ground...

I have a prepaid label from a vendor to return an item to them. Everything's done, the label's on the package- I just need to get FedEx to come pick it up. they will not pick up Ground packages unless you call (WHY?! They're already in the building to pick up other FedEx packages...they just leave the Ground packages)...and to call and schedule a pickup, you have to have an account, and to have an account they want your credit card...It's like getting a mortgage from Bank of America.
They have made the system as difficult as possible for the ordinary occasional user. I will now avoid using this vendor, just because they have selected to ship with FedEx.

Sampaloc, 53, PHL

 – About 2 months ago.

FEDEX double charges and denies overcharging; it is clearly billed, the back date their invoices and charges to make it look like a magic show. They hand over all your personal mail to Homo Security...

FEDEX double charges and denies overcharging; it is clearly billed, the back date their invoices and charges to make it look like a magic show. They hand over all your personal mail to Homo Security which opens it and arrives with slits in all the envelopes It is a magic show with smoke and mirrors and a list of charges as wide and deep as the Pacific. There employees will deny everything and cover it up while they shuffle you from person to person, office to office and country to country. No accountability; just as bad as THE IRS.

Butler, GA, USA

 – About 2 months ago.

Fed Ex came to my home today and went to the back door when the front door was open because we were waiting for Fed Ex. So now the package I paid 2 day delivery on will not be delivered today unless...

Fed Ex came to my home today and went to the back door when the front door was open because we were waiting for Fed Ex. So now the package I paid 2 day delivery on will not be delivered today unless I am willing to drive 60 miles to the Fed Ex location and pick it up myself. Now there were 4 people at home that could have signed for the package. I called and reported the driver and he got my daughters cell number off the package and called her and told her to stop calling Fed Ex and complaining about him.

South River, NJ, USA

 – About 2 months ago.

From the inside...

Don't be surprised customers... Couriers are having their routes cut as well as daily hours and overtime. The way I see it, these customer-facing employees need to...

From the inside...

Don't be surprised customers... Couriers are having their routes cut as well as daily hours and overtime. The way I see it, these customer-facing employees need to be the happiest inside the company! This is where the first impression of FedEx reliability is made! Instead, there fucking with their hours...and expect them to put on a happy face! Really? So full of yourselves. You get what you pay for, FedEx. You're turning into just another run-of-the-mill American company...outsourcing departments and jobs. You lost that 'Specialness'. Just a matter of time before you're run into the ground by competitors. And you'll fully deserve it! Don't believe me? Let's hear from other insiders!

South River, NJ, USA

 – About 2 months ago.

FedEx not only sucks with delivery...but with its employees as well! They have this stupid-ass, mandatory pep-rally called 'Living P-S-P...(People-Service-Profit). This is a brainwashing scheme...

FedEx not only sucks with delivery...but with its employees as well! They have this stupid-ass, mandatory pep-rally called 'Living P-S-P...(People-Service-Profit). This is a brainwashing scheme to try and make salaried employees forget that they had their salaries cut a minimum of 5% a few years ago under the guise of economic depression. But yet they could pump millions into a program to try and make you forget it! The only thing missing from these sessions is Dr. Phil and Barney the Dinosaur singing his theme song! FedEx is not the same company it used to be. The next generation of managers is taking over and you can tell the difference. The only people putting FedEx on a pedestal nowadays is....FedEx itself!

Lafayette, LA, USA

 – About 2 months ago.

Stole all my invoices. Assholes....

Stole all my invoices. Assholes.

Killingworth, CT, USA

 – About 2 months ago.

Yes Fedex sucks big time! Takes forever to get a delivery. I live in CT. and the pattern goes like this: No matter where the order is coming from whether it is 100 miles or 3000 miles, I'm...

Yes Fedex sucks big time! Takes forever to get a delivery. I live in CT. and the pattern goes like this: No matter where the order is coming from whether it is 100 miles or 3000 miles, I'm looking at a minimum of 5 days and when it gets to CT, to a town about 35 miles away, the package then goes to Mass. and sits for 2 or 3 days. Then, if Fedex is in a good mood I might get my order delivered. I've gotten orders in 7 days from China with free delivery! The winter of 2013 we had a lot of snow and on a Monday I ordered a snowblower from Illinois with free shipping. Fedex tracking said it would be delivered on Friday. When I checked the tracking status on Friday I saw that its wasn't out for delivery. I called their office and was told the snowblower was there and sitting on a truck which wasn't going anywhere and if I wanted the blower so badly I could go there and pick it up myself. I wasn't about to spend $40 in gas to drive 70 miles one way to get something that had free shipping. Fedex didn't care. I said ok, deliver it on Saturday then. The rude asshole says you'll get it when we say you'll get it and that will be next Wednesday! We expected another snowstorm on Thursday so I finally agreed to Wed. delivery but it absolutely had to be at my house by 2:30 pm as I pick up my grand kids from school everyday. The dispatcher guaranteed it would be delivered on time. On Wed. I hung around until 2:45 and no snowblower so I left. I got home about 4:00 pm and still no blower. I called their office and told them they could shove the snowblower, I no longer wanted it. They argued that the blower was a half hour away completely ignoring the fact that I had a guaranteed delivery of 2:30. The driver then called me and said he'd be at my house in a half hour. I told him not to bother, he could take the blower home with him. He claims no one told him about the guaranteed 2:30 delivery---typical Fedex bullshit. As other commenters have said, when I order an item and see that Fedex is the shipper I cancel the order and go elsewhere. A little at a time we can put them out of business!

Palo Alto, CA, USA

 – About 2 months ago.

FedEx is horrible and very dishonest company, after receiving FedEx email stating packgage wouldg be delivered by 10:30 am on 04/20/2015 so took day off work and waitedfor r package around 9:15 a.m....

FedEx is horrible and very dishonest company, after receiving FedEx email stating packgage wouldg be delivered by 10:30 am on 04/20/2015 so took day off work and waitedfor r package around 9:15 a.m. checked my email and fedex sent a delivery exception email stated delivery was attempted or business closed. What buch of lies I am home and no one came to my door also of course their was no door tags. This has happened to me on previous deliveries from FedEx their drivers are lazy and fricking piers. I do not know how a company can

vet away with blatantly lying about delivery attempts. This is a huge problem with FedEx

Owings Mills, MD, USA

 – About 2 months ago.

I was waiting on a shipment of wine from Fedex one Friday afternoon. I was excited because it was the weekend, and I was about to get 3 bottles of wine. I knew I had to be home to sign for them, but...

I was waiting on a shipment of wine from Fedex one Friday afternoon. I was excited because it was the weekend, and I was about to get 3 bottles of wine. I knew I had to be home to sign for them, but that's no problem as I work from home. Anyway, long story short they completely lied about an attempted delivery. There was no attempt. Both me and the person I live with were home ALL DAY. She was even sitting 4 feet from the door all afternoon, so there was no way we missed the doorbell. There was not a delivery notice left on the door. So, of course, the next day is the only day during the entire week I actually had plans outside the house, so I missed an actual delivery attempt. I guess joke's on them because they had to come to my house twice just to deliver the package. If they'd shown up on Friday like they were supposed to, and like they lied about, that wouldn't have had to attempt delivery on both Saturday and Monday. Idiots.

Redondo Beach, CA, USA

 – About 2 months ago.

I hate when i check stupid tracking and see my package stuck in the same place for 2 fricking days grrrrr ...

I hate when i check stupid tracking and see my package stuck in the same place for 2 fricking days grrrrr

 – About 2 months ago.

Hoping to collect my package upon my arrival at my daughter’s home in USA – only to find Federal Express had filed a “Shipment exception.” This correspondence ensued:
FP:...

Hoping to collect my package upon my arrival at my daughter’s home in USA – only to find Federal Express had filed a “Shipment exception.” This correspondence ensued:
FP: "Barcode label unreadable" is not an acceptable reason for not delivering the package. The delivery address is on the tracking page in plain English. I need that package by this coming Friday! Kindly find it, and let me know expected delivery date/time.
FEDEX: Dear Mr. Phillips: Thank you for your inquiry. We deeply regret the inconvenience. Due to the amount of time that has transpired, we suggest you file a claim for this shipment…. I hope that this information is helpful and we appreciate your patience in this matter.

FP: Dear , The information is in fact not helpful, though it seems to be the easy answer for Fedex. I want that package. You have no good reason for not delivering it. Someone used the tracking number to enter the "Barcode label unreadable”message, and so the delivery address was plain to see. The package is valuable only to me, and is not worth stealing. "Due to the amount of time that has transpired”??!! How is it that Fedex did not see fit to tell me (or the seller) that the package fell into limbo? I mean, before all that time passed. When a package is legitimately lost, OK, mistakes happen. Clearly that is not what happened here. File a claim?? If that package is not at the delivery address by next week, you’ll get a claim all right, and a Yelp review that will burn the trousers off Fedex’s behind.
FEDEX: Dear Mr. Phillips: Thank you for contacting FedEx. We regret the delay on our response to your inquiry. Regarding this shipment, we suggest you file a claim for this shipment. I hope that this information is helpful and we appreciate your patience in this matter.

Madras, 25, IND

 – About 2 months ago.

MOtherfucking assish fucking asshole fedex never learns takes fucking a week to transfer a package 200 miles in distance what the fuck to do local courier service is much better fuck fedex...

MOtherfucking assish fucking asshole fedex never learns takes fucking a week to transfer a package 200 miles in distance what the fuck to do local courier service is much better fuck fedex

USA

 – About 3 months ago.

Just to add to the lore, Fed-Ex guy comes to my home, to post a note on my door saying no one was home. You know, without ever checking. Guy was in and out of there in 3 minutes, because I found the...

Just to add to the lore, Fed-Ex guy comes to my home, to post a note on my door saying no one was home. You know, without ever checking. Guy was in and out of there in 3 minutes, because I found the note 3 minutes after Fed-Ex said they attempted delivery. You know, if you were purely judging their speed by the time it takes for them to travel between, you would never be able to know how fast they could work or, well, run away from work.

Germantown, MD, USA

 – About 3 months ago.

There are only two large private shippers in the U.S, Fedex and UPS and they both suck. They have no integrity, they lie and cause inconvenience to there customers. ...

There are only two large private shippers in the U.S, Fedex and UPS and they both suck. They have no integrity, they lie and cause inconvenience to there customers.

 – About 3 months ago.

24hours to go from country to country, but three fucking days for to take it a mere 50km. Fuck fedex....

24hours to go from country to country, but three fucking days for to take it a mere 50km. Fuck fedex.

Fremont, CA, USA

 – About 3 months ago.

After a delay in shipping, the FedEx asshole decided today he would just leave a note saying he tried to deliver the package but no one was home. Too bad he didn't even knock on the fucking door....

After a delay in shipping, the FedEx asshole decided today he would just leave a note saying he tried to deliver the package but no one was home. Too bad he didn't even knock on the fucking door. Idiotic lazy ass workers.

Bayonne, NJ, USA

 – About 3 months ago.

These people have absolutely no concept of what real people do all day long
other than waiting for their packages which they Absolutely, Positively Will Not
Deliver without a warm body...

These people have absolutely no concept of what real people do all day long
other than waiting for their packages which they Absolutely, Positively Will Not
Deliver without a warm body with a pulse at the door to sign for it. WTF? Some
of us have jobs that pay us money so we van buy stuff they are supposed to
deliver to us! Unfortunately, it means we have to leave our homes and go to
real employers and work there all day. We can't sit at home all fracking day
waiting for these people who are clearly more interested in covering their asses
than actually delivering a package. It doesn't matter if you sign away
responsibility; they won't let you have your package.

At least UPS has a more sensible attitude. Unfortunately, many people who
send us packages haven't caught on yet, or they don't care.

Torrance, CA, USA

 – About 3 months ago.

FedEx could not suck more. Lying thieves. I hate this company of liars!...

FedEx could not suck more. Lying thieves. I hate this company of liars!

Bradenton, FL, USA

 – About 3 months ago.

FedEx not only has no customer service cares at all, but they lie too. Their employee promised me a monetary compensation for a late delivery of a critical package. They falsified documents and then...

FedEx not only has no customer service cares at all, but they lie too. Their employee promised me a monetary compensation for a late delivery of a critical package. They falsified documents and then lied to me. I spent hours speaking to these clowns who just compiled lie after lie - all to get out of a measly cash amount. So dumb are they that they lost a $500 - $1000 account (which I have had for 30 years) so they would not have to pay one claim. I would ship with carrier pigeon before I would deal with an unethical company like FedEx.

Pittsford, NY, USA

 – About 3 months ago.

FUCK FedEx. ...

FUCK FedEx.

USA

 – About 3 months ago.

I go online to make a claim for damaged item, and whatta ya know "SYSTEM FAILURE" any time I try to make a claim. Convenient. ...

I go online to make a claim for damaged item, and whatta ya know "SYSTEM FAILURE" any time I try to make a claim. Convenient.

Jefferson City, MO, USA

 – About 3 months ago.

My medication, my medication that I need to function, which was supposed to be here in 3 days. It's been a week and a half and it's still not here. NEVER have I encountered a time when I...

My medication, my medication that I need to function, which was supposed to be here in 3 days. It's been a week and a half and it's still not here. NEVER have I encountered a time when I used FedEx and these people were even the least bit competent at their jobs. This is why the post office must never be privatized.

Kingsport, TN, USA

 – About 3 months ago.

I have tried to pay for a letter I sent internationally in November FOUR TIMES. They have now sent me to collections because they cannot get their shit together. Tried to pay it again...

I have tried to pay for a letter I sent internationally in November FOUR TIMES. They have now sent me to collections because they cannot get their shit together. Tried to pay it again tonight......again no dice. This is freaking frustrating. Will never use them again!

Oklahoma City, OK, USA

 – About 3 months ago.

Yes they do suck! I called today because there was a door tag (NOT FILLED OUT) on the door and a small package by the door. Tag was not filled out and the numbers didn't match on the package (I...

Yes they do suck! I called today because there was a door tag (NOT FILLED OUT) on the door and a small package by the door. Tag was not filled out and the numbers didn't match on the package (I am expecting several others) so I called my agent was extremely hard to understand... extremely. Tells me that there are 2 other packages coming. I told her I was verbally giving them permission to take them to the address next door and gave them the name of the person that would be there. She informed me they cannot do this. WTH? if I am directing them and giving them permission to take it next door this should be done. USPS does this and so does UPS. I spoke to her supervisor "NELSON" who was also difficult to understand and he reiterated the same thing and quite frankly didn't care and wanted me off the phone....

For now on when I am ordering online the first thing I will do is see who the company uses for shipping. RIDICULOUS!!!

Plainfield, IL, USA

 – About 3 months ago.

I was looking outside. Then, I see a FedEx Truck then I'm like OMG IT's finally here. Then just then it passed by my house and I was like wtf. That was when I looked at the shipping history...

I was looking outside. Then, I see a FedEx Truck then I'm like OMG IT's finally here. Then just then it passed by my house and I was like wtf. That was when I looked at the shipping history and I live in Plainfield Illinois and It passed chicago to go to Wisconsin. That is when I was like wtf Fedex Really does suck.

 – About 3 months ago.

Fedex to buy it's Dutch rival, TNT. http://www.bbc.co.uk/news/business-32200600...

Fedex to buy it's Dutch rival, TNT. http://www.bbc.co.uk/news/business-32200600

Kingsport, TN, USA

 – About 3 months ago.

I had something that was to be shipped from CA to me in Tennessee. I was told to expect it to be delivered last Wednesday. Wednesday arrived and the package was not there. Then the shipping date was...

I had something that was to be shipped from CA to me in Tennessee. I was told to expect it to be delivered last Wednesday. Wednesday arrived and the package was not there. Then the shipping date was changed to Thursday. Once again it did not arrive and the shipping date was changed to Saturday. Saturday arrived but the package did not so they change the shipping date to this coming Tuesday. FedEx never misses a delivery date because they change it until they find a date that works. I learned that the package was three hours away last Wednesday and rather than ship it to my city they shipped it to Kentucky. Then they turn around and ship it back to the location it had just come from. I have zero faith that it will make it here tomorrow. Another reason why FedEx sucks.

Fillmore, NY, USA

 – About 3 months ago.

Fedex has to be the worst delivery company there is , why you ask 1: so far 9 days from Minnesota 2: scheduled for delivery today has not showed up and have not gotten any type of communication as to...

Fedex has to be the worst delivery company there is , why you ask 1: so far 9 days from Minnesota 2: scheduled for delivery today has not showed up and have not gotten any type of communication as to why 3: click the tracking number and for the past 4 1/2 days says it's in Warendale PA. so in closing let me say that in my opinion YOU SUCK and this is not the first time this has happened to me

Columbus, GA, USA

 – About 3 months ago.

FedEx sucks! Let me count the ways!

1. Very expensive Wool peacoat ordered from Macy's left at basement access in a thunderstorm in a puddle of water to boot! We were home, I work...

FedEx sucks! Let me count the ways!

1. Very expensive Wool peacoat ordered from Macy's left at basement access in a thunderstorm in a puddle of water to boot! We were home, I work here! Never knocked. Never even knew it was delivered until I called Macy's and had to easter egg hunt to find it. There is no porch at the basement entrance as it is unfinished and basically a utility access. Maybe the duct work in front of the window panes would be a clue or how about the HUGE PORCHES on the front and back doors?

2. Order item, cringed when I saw FedEx delivery. Nice spring day so I heard the truck coming. Walked out on porch to receive my package as the driver drove right past me without even looking in my direction. Since the street is a circle thought he might make another pass but as I walked to that side of the house was greeted with his tail lights. Had FedEx on the phone before the red disappeared. Returned package to depot. His excuse 'Couldn't find the house'. Ugh the one with he lady standing on the porch where you could have stopped and asked?

3. Ordered pedestal bed online. Grabbed the tequila when I was notified of a package shipping with FedEx. To equal parts surprise, delight and horror saw hat it would be delivered mush earlier than anticipated. YAY!. I could put it together before my new 14 inch gel foam mattress arrived. Eagerly watched my app for progress of the package. Funny how things can leave a FedEx location twice on different days. Well ok, it was earlier than I expected but they were still promising Saturday. Well worth spending my day off waiting and assembling the new bed. 4 pm (website states cutoff is 3 pm on Saturdays) no bed, no update. Called customer service, 'Oh no home delivery is until 8 you will get it' Huh? your website says 3? Are you telling me that the little guy driving the truck to my city will drop it at my door? - dumb silence. Oh! It hasn't arrived in your city yet. duh! Are you still telling me that it will arrive today? In short I spent my only day off due to pushing projects waiting for FedEx and they didn't even have the decency to update the arrival date and their reps are too stupid to know what their own delivery policy is. Its 3 pm Saturdays lady - THREE! Did I mention that it was a beautiful sunny and cool spring day? You can count the number of those on one hand in my area - either hell hot or too cold to be enjoyable.

Thanks Fedex for screwing me out of a day of my life! More than once!

 – About 3 months ago.

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USA

 – About 3 months ago.

FEDEX STILL SUCKS ASS!!!!!!!!!!!
Day 4 and my package has now made it halfway here!!! Took 15 hrs to go another 450 miles. I could have driven to CA and picked it up and been home before FedEx...

FEDEX STILL SUCKS ASS!!!!!!!!!!!
Day 4 and my package has now made it halfway here!!! Took 15 hrs to go another 450 miles. I could have driven to CA and picked it up and been home before FedEx gets here. FUCKING SLOW BASTERDS!!!!!!!

Pasadena, CA, USA

 – About 3 months ago.

OMG!!! I have been waiting for my package for over 2 weeks now and it has not arrived yet! I live in Pasadena which is noted as the shipping address when I track it but it keeps showing that it is...

OMG!!! I have been waiting for my package for over 2 weeks now and it has not arrived yet! I live in Pasadena which is noted as the shipping address when I track it but it keeps showing that it is stuck in Pacoima!! OMG!!!!

USA

 – About 3 months ago.

FEDEX STILL SUCKS ASS!!!!
Congratulations FedEx, after another 12 of your worthless delivery hours while your drivers jerk off, my package has now gone from GRANTSVILLE UT to Ogallala NEBRASKA...

FEDEX STILL SUCKS ASS!!!!
Congratulations FedEx, after another 12 of your worthless delivery hours while your drivers jerk off, my package has now gone from GRANTSVILLE UT to Ogallala NEBRASKA IN 12 hours.

You slow motherfuckers

Brandon, MB, CAN

 – About 3 months ago.

I will never buy anything ever again from a company that uses fedex . They need to learn how to use a phone, my package sat at the warehouse for 4 days after it was supposed to be delivered because...

I will never buy anything ever again from a company that uses fedex . They need to learn how to use a phone, my package sat at the warehouse for 4 days after it was supposed to be delivered because the delivery person in my area was not authorized to accept duties and taxes payment at the door. So they just waited for me to track the package down and phone them. I could have walked the 200 miles bought the item and walked back quicker that fedex can deliver a package .... been going on for 2 weeks now

USA

 – About 3 months ago.

FedEx Fucking SUCKS ASS!!!!!!!!
Ordered Package 2 weeks ago on Tuesday and had it that Friday. Ordered same package again this past Monday and it didn't get picked for 10 hours,
Then...

FedEx Fucking SUCKS ASS!!!!!!!!
Ordered Package 2 weeks ago on Tuesday and had it that Friday. Ordered same package again this past Monday and it didn't get picked for 10 hours,
Then spent 21 hours in Sacramento while the employees jerked off, then spent 12 hours on the road and only made it too Grantsville UT. It's now been sitting there, while FedEx jerks off some more, for 12 hours. Delivery date changed to next Wednesday to NC. Why does a Tuesday order get here by Friday but a Monday order doesn't get here until the next fucking week. UPS GETS PACKAGES INTO A FACILITY AND BACK ON THE ROAD WITHIN A FEW HOURS. FEDEX YOU ARE THE FUCKING WORST!!!!!!!

CHUCK NORRIS COULD GET FROM CALIFONIA TO NC ON A BICYLE MISSING A PEDDLE AND ONE WHEEL FASTER THAN YOUR FUCKING ASSES.

London, KY, USA

 – About 3 months ago.

I just had a very expensive OVERNIGHT package....delivered to the NEIGHBORS house. They pulled in set the box on the porch, rang the doorbell and left before anyone could even get to the door...GRRR ...

I just had a very expensive OVERNIGHT package....delivered to the NEIGHBORS house. They pulled in set the box on the porch, rang the doorbell and left before anyone could even get to the door...GRRR This happens way too much! Called customer service to complain....the chick was like "well it didn't require a signature' ....I said....maybe but, doesn't it at least required it to be delivered to the RIGHT address???

Also their smart post....goes from Tennessee to Georgia to Indiana to Kentucky to finally reach me! ...The shipping location was less than 4 hours from my home! Not too smart if you ask me!

New York, NY, USA

 – About 3 months ago.

Lying fucking shitbags....

Lying fucking shitbags.

Cleveland, OH, USA

 – About 3 months ago.

I live in Ohio. I ordered something online. It left their 'smart post' in Indiana, and on the way to Cleveland made a checkpoint at their 'smart post' in Pennsylvania. Those of you...

I live in Ohio. I ordered something online. It left their 'smart post' in Indiana, and on the way to Cleveland made a checkpoint at their 'smart post' in Pennsylvania. Those of you familiar with maps will recognize that Pennsylvania and Indiana are literally on opposite sides of Ohio. Naturally, the shortest distance between two points is to exceed the second point by 200 miles and then backtrack.

Tacoma, WA, USA

 – About 3 months ago.

I have been waiting for 2 "3-day ground" packages delivered by Fedex. These shits sent the packages literally ACROSS the united states (From CA to IL) and delayed my packages by a week and a...

I have been waiting for 2 "3-day ground" packages delivered by Fedex. These shits sent the packages literally ACROSS the united states (From CA to IL) and delayed my packages by a week and a half. Seriously, I'd save time going to California myself to pick up parts rather than waiting for these incompetent shit-breathers. I know were a culture based on instant gratification but damn dude, if a package is supposed to arrive Tuesday MAKE SURE IT ARRIVES ON TUESDAY not a week later.

University Park, PA, USA

 – About 3 months ago.

200 mile delivery, Overnight Priority sent Saturday for delivery Monday morning. Tuesday afternoon, it's still sitting in Memphis where it arrived Sunday morning and FedEx claims "weather is...

200 mile delivery, Overnight Priority sent Saturday for delivery Monday morning. Tuesday afternoon, it's still sitting in Memphis where it arrived Sunday morning and FedEx claims "weather is preventing us from flying to PA". Really? The airports are all open and no commercial flights are delayed, just FedEx? Could have used USPS or UPS and gotten it there on time.

And does anyone else have trouble with FedEx's website just sitting there and hanging in anything but Internet Explorer? So 2005 of you FedEx.

San Antonio, TX, USA

 – About 3 months ago.

I had a package that required a direct signature. I left them a note with my signature the first day and asked them to deliver it to my neighbor so they could sign anything else they needed. The...

I had a package that required a direct signature. I left them a note with my signature the first day and asked them to deliver it to my neighbor so they could sign anything else they needed. The ignored the note, so I contacted them and asked if I could pick it up. They told me I wasn't able to pick it up, but then said I could have a note put in the delivery instructions to deliver it to my neighbor. He said the driver has to go by what is said in the notes. Well they refused to deliver it again today. Then I got a phone call from the home delivery office and they left me a message saying that since the shipper paid extra for a direct signature, then they cannot deliver to any other address, regardless of what I called and said to put in the notes. Then she said our only option is to have the package sent to the home deliver office near me and I can go pick it up!! What the hell??? That's what I asked to do in the first place and they told me I wasn't allowed to do that! FEDEX SUCKS!!!!

Bronx, NY, USA

 – About 3 months ago.

March 31st Waiting for my package after Fed Ex said it had attempted delivery and no one home. Stood by my window and waited. At 9:40 trucks drives by, does not stop. Because it has happened to...

March 31st Waiting for my package after Fed Ex said it had attempted delivery and no one home. Stood by my window and waited. At 9:40 trucks drives by, does not stop. Because it has happened to me before, I immediately track package, and sure enough it says delivery attempted at 9:42 am. No one home. Wow! Truck did not even stop. What a bunch of deceiving drivers and liars too.

Myrna

 – About 3 months ago.

Fedex driver signed for my package and dropped it at my door and of course someone Stole it! I'm in an Apartment Complex they're supposed to deliver to the office... If this company went out...

Fedex driver signed for my package and dropped it at my door and of course someone Stole it! I'm in an Apartment Complex they're supposed to deliver to the office... If this company went out of Business tomorrow, I'd buy a Bottle of Dom Perignon and toast to Good Riddance!

Grand Rapids, MI, USA

 – About 3 months ago.

God I fucking hate fedex. There needs to be Prime Shipping Preferences where I can choose UPS exclusively as my delivery service because this is the 4th time FedEx has not even attempted to ring the...

God I fucking hate fedex. There needs to be Prime Shipping Preferences where I can choose UPS exclusively as my delivery service because this is the 4th time FedEx has not even attempted to ring the door bell and just leave a missed delivery tag. Also, fuck signature required. Am I supposed to take time off of work so I can wait at home all day just so I can adhere to FedEx's precious schedule?? Just fucking leave the package!

 – About 3 months ago.

ITS BEEN a week and 3 days and my package is still not here! I paid for 2 day shipping, I called and they can't find my package. I don't know what to do, FedEx and boost mobile keep going back...

ITS BEEN a week and 3 days and my package is still not here! I paid for 2 day shipping, I called and they can't find my package. I don't know what to do, FedEx and boost mobile keep going back and forth but how long before I get my phone!!!!

USA

 – About 3 months ago.

wasted all day yesterday waiting for a package that requires my signature. got an email saying they attempted to deliver but no one home, I was home all day and mind you, they did not leave a missed...

wasted all day yesterday waiting for a package that requires my signature. got an email saying they attempted to deliver but no one home, I was home all day and mind you, they did not leave a missed delivery tag. called customer service and scheduled a second delivery, was given the option to choose the time frame for delivery, still nothing and it's been two hours pass. fuck you fedex!!

Moncton, NB, CAN

 – About 3 months ago.

FedEx wants signature for my delivery but won't tell me when they will come to deliver. They want me to sit at home wait for them all day OR they can leave my passport out in the snow at the door....

FedEx wants signature for my delivery but won't tell me when they will come to deliver. They want me to sit at home wait for them all day OR they can leave my passport out in the snow at the door. FUCK YOU FEDEX.

Aurora, CO, USA

 – About 3 months ago.

I too wasted a day off to sign for a delivery. Around 2 in the afternoon I see online tracking say "Customer Not Available". I'm sitting here ALL day practically looking out the window. ...

I too wasted a day off to sign for a delivery. Around 2 in the afternoon I see online tracking say "Customer Not Available". I'm sitting here ALL day practically looking out the window. Never saw a soul. Can't even pick it up from one of their locations. Told me it will be delivered the next day. Another f'n waste of time waiting again. Probably for another non-delivery. I hope they get crushed like the turds they are by UPS. Fedex Sucks!

Benton, AR, USA

 – About 3 months ago.

FEDEX FUCKING SUCKS. THEY ARE RUN BY A BUNCH OF ASS SCRATCHING MONKEYS. ONE PACKAGE WAS IN TRANSIT FROM MEMPHIS, TN FOR A WHOLE FUCKING DAY AND GUESS WHERE IT FUCKING GOT TO. FUCKING SOUTHAVEN...

FEDEX FUCKING SUCKS. THEY ARE RUN BY A BUNCH OF ASS SCRATCHING MONKEYS. ONE PACKAGE WAS IN TRANSIT FROM MEMPHIS, TN FOR A WHOLE FUCKING DAY AND GUESS WHERE IT FUCKING GOT TO. FUCKING SOUTHAVEN MISSISSIPPI. THAT IS LITERALLY 30 FUCKING MINUTES AWAY. WHAT THE FUCK. QUIT JACKING OFF IN THE TRUCK AND USE YOUR FUCKING BRAIN LIKE SHIPPING IT SOMEWHERE CLOSER THAT MAKES MORE FUCKING SENSE INSTEAD OF TAKING A DAY TO SHIP THE FUCKING PACKAGE DOWN THE GOD DAMN ROAD. FUCK YOU FED EX ROT IN HELL.


PS. FUCK YOU.

Houston, TX, USA

 – About 3 months ago.

I took a day off work yesterday since my package is signature required and it was out for delivery at 9am.

At 9:03 PM the tracking updated to say: "No attempt made, delivery...

I took a day off work yesterday since my package is signature required and it was out for delivery at 9am.

At 9:03 PM the tracking updated to say: "No attempt made, delivery scheduled for next business day".


FedEx caused me to waste one of my vacation days stuck at home because I didn't want to miss the driver.

I buy everything online, I wish my vendors would no use FedEx

Alfred, NY, USA

 – About 3 months ago.

Overnight delivery is actually 3 days delivery with FedEx....

Overnight delivery is actually 3 days delivery with FedEx.

 – About 3 months ago.

So I did 2 day shipping, its been 4 days and my package is still in TENNESSE...im in Miami! like seriously? why did I even pay for 2 day shipping if they were going to take this long? So pissed. ...

So I did 2 day shipping, its been 4 days and my package is still in TENNESSE...im in Miami! like seriously? why did I even pay for 2 day shipping if they were going to take this long? So pissed.

 – About 3 months ago.

fedex guys are soo lazy!!!! if they see the package is heavy or huge they dont even bother to deliver! I paid extra money for next day delivery and waiting in homea nd of course they even didnt ring...

fedex guys are soo lazy!!!! if they see the package is heavy or huge they dont even bother to deliver! I paid extra money for next day delivery and waiting in homea nd of course they even didnt ring the bell !! they left the tag I was not available! worst service ever!!!

Tampa, FL, USA

 – About 3 months ago.

Takes 9 days from NC to PA?
Ups takes 3. Eat a dick Fed Ex....

Takes 9 days from NC to PA?
Ups takes 3. Eat a dick Fed Ex.

 – About 3 months ago.

Yeah FedEx sucks ass, I swear they show up leave a tag don't even knock or ring bell. I hate waiting for them all day USELESS organization, as bad as the IRS. Fuck you FedEx!!!!!!...

Yeah FedEx sucks ass, I swear they show up leave a tag don't even knock or ring bell. I hate waiting for them all day USELESS organization, as bad as the IRS. Fuck you FedEx!!!!!!

Brooklyn, NY, USA

 – About 3 months ago.

Friday. Cancelled everything, sitting at home, waiting for the delivery. By the end of the day - nothing. Only a "sorry we missed you" tag at the door. ??!!!??? The buzzer is working...

Friday. Cancelled everything, sitting at home, waiting for the delivery. By the end of the day - nothing. Only a "sorry we missed you" tag at the door. ??!!!??? The buzzer is working perfectly, I would have heard them calling. How can that be?

Called them and asked if they can just leave the package at the door, because on Monday I won't be able to sit and wait for them all day again. They assured me that they will do that, I just need to leave a note.

Monday. Left a note, asking to leave the package at the front door if I'm not at home. Just as they told me to. End of the day - nothing! Not even a tag at the door. Checking my online status - "Delivery exception Customer not available or business closed". Calling them again. They offer me to come pick it up. Even though their pick up location is in other town. Even though I payed for express delivery. And I payed for it because I need my package now, not because I love paying extra for nothing and then going to pick up location.

If I can't pick it up, I'll have to wait at home all day tomorrow. "But what's the point in waiting if you don't buzz the door? I can't waist another day! Can you call my cell phone?" - "No, our drivers are not using their personal phones for work".

I don't know if I'll ever see my package.

USA

 – About 3 months ago.

2-Day shipping only takes 6 days, but the best part is it less than 5 miles from my home in a shipping container that they "Can't open on the weekend"....

2-Day shipping only takes 6 days, but the best part is it less than 5 miles from my home in a shipping container that they "Can't open on the weekend".

USA

 – About 3 months ago.

Fedex sucks like a bitch. Why is it everytime I get something that goes through fedex it takes forever to get my house!?!? Why the hell would my package go fucking north which is OBVIOUSLY POINTLESS...

Fedex sucks like a bitch. Why is it everytime I get something that goes through fedex it takes forever to get my house!?!? Why the hell would my package go fucking north which is OBVIOUSLY POINTLESS since its going the option direction from where I live. My current package was estimated to come this Saturday. Its currently in West Virginia. I live in Virginia. Why the hell is the expected delivery now set to Monday. What kind of bullshit is this!?!?! I get so pissed when I find out my package is going through fedex. Sorry ass delivery company if you ask me.

 – About 4 months ago.

FedEx Ground belows......

FedEx Ground belows...

Lake Luzerne, NY, USA

 – About 4 months ago.

I've waited ten weeks for a package to clear export control in Italy. It was shipped out Wednesday, scheduled to arrive Monday and after three emails saying it would arrive and two calls telling...

I've waited ten weeks for a package to clear export control in Italy. It was shipped out Wednesday, scheduled to arrive Monday and after three emails saying it would arrive and two calls telling them what was in it (books), was informed that it was now held up at FedEx waiting for translation services to identify what the contents were. I guess as an international company, they have not progressed enough to use "Google Translate". For the last several years and after experiencing horrible service (never the drivers), I've told all my shippers I would not do business with them if they shipped FedEx, Unfortunately, in many cases you do not know who the shipper is until it is shipped. The last shipment of a 17" book I had from them was double wrapped and boxed and arrived bent - took some planning to accomplish that! FedEx really does suck!

Harlingen, TX, USA

 – About 4 months ago.

Fed ex sucks! I had an overnight delivery scheduled for today.. Now it says no estimated delivery on the tracking site, and they say it never arrived from Memphis.. Wtf!, FedEx you suck.. Never have...

Fed ex sucks! I had an overnight delivery scheduled for today.. Now it says no estimated delivery on the tracking site, and they say it never arrived from Memphis.. Wtf!, FedEx you suck.. Never have a problem with ups!,,,,,,

Santa Rosa, CA, USA

 – About 4 months ago.

I paid 40 dollars for overnight shipping; Amazon doesn't state that Fedex would be the carrier, so can't make any prior arrangement for delivery. When they showed up, they left a tag with no...

I paid 40 dollars for overnight shipping; Amazon doesn't state that Fedex would be the carrier, so can't make any prior arrangement for delivery. When they showed up, they left a tag with no information on it-not one single mark. Made zero attempt to get into the building.

I called Fedex; was on hold 7 minutes then 5 minutes later disconnected. Called back twice, got no where-wrong department, transferred, disconnected.
Won't you please try your call again?

I emailed Amazon and let them know. They refunded the shipping charge.
Go on Fedex, now that delivery could possibly happen tomorrow. Can't access tracking, browser outdated, no tracking number found.

You don't need an education evidently to work at Fedex. Probably not even a brain.
It is the last time I order anything through Amazon and forget Fedex. Why even bother?

Ashley, IN, USA

 – About 4 months ago.

They wouldn't make a good brown streak in BROWNS (ups) shorts!!! If you work for these losers. You need to go job hunting....

They wouldn't make a good brown streak in BROWNS (ups) shorts!!! If you work for these losers. You need to go job hunting.

Ashley, IN, USA

 – About 4 months ago.

FedEx truly does suck I am waiting on a package that would fit in a normal size envelope. It has been 3 different cities 3 different times and was 50 miles from my house. 2 days ago only to be sent...

FedEx truly does suck I am waiting on a package that would fit in a normal size envelope. It has been 3 different cities 3 different times and was 50 miles from my house. 2 days ago only to be sent back to 1 of these towns again that is 400miles away again. When I ask the dumb ass on the phone why this happened he said that's how we do it. WELL YOUR STUPIDER THAN @#$%.

 – About 4 months ago.

Missed FedEx delivery due to package requiring a signature last Monday, note stated 2nd attempt would be made the next day-3 attempts total would be made. After several unsuccessful attempts to on...

Missed FedEx delivery due to package requiring a signature last Monday, note stated 2nd attempt would be made the next day-3 attempts total would be made. After several unsuccessful attempts to on their HORRIBLE website to request to pick up this mystery package on my own at the local location, I gave up. Day 2 another miss, I was at work. Day 3, home all day with no delivery. Called customer service to arrange to pick this up personally, no luck. The agent took my name & number and said someone from my local FedEx would call me back. Received call back around 8:30 pm with an apology & was told someone would be out back to deliver my package. About 15 minutes later, I watch as the FedEx truck pulls into my parking lot, backs up and then drives away! I could not believe it. The driver never even got out of the truck, just drove off. From now on, I will make sure whenever I order something they do not use FedEx. To this day, I still don't even know anything about this package because I haven't ordered anything in a long time.

USA

 – About 4 months ago.

An overnight package we were sending to a client from Nevada to California was delayed due to "weather". When I called to see if FedEx would credit us for part of the charges for the...

An overnight package we were sending to a client from Nevada to California was delayed due to "weather". When I called to see if FedEx would credit us for part of the charges for the overnight, I was told "It is not FedEx policy to refund due to inclement weather". I chewed the poor lady out over it, because of course there would be a corporate policy to cover their butts when they are sending all of their shipments to their hub in Memphis TN, INTO the winter weather storm.

We had two other packages with a similar problem.

I will never use them again. I can drive the damn packages myself to CA.

Pompano Beach, FL, USA

 – About 4 months ago.

FedEx Sucks,...

FedEx Sucks,

 – About 4 months ago.

GUARANTEED DELIVERY YESTERDAY> TRACKING SAYS IT WILL BE HERE BY 8 pm. I see it is still in Memphis at 8:31. Amazon rep sorry but we will make sure it is there by 10:15 in the morning. mechanic cancel...

GUARANTEED DELIVERY YESTERDAY> TRACKING SAYS IT WILL BE HERE BY 8 pm. I see it is still in Memphis at 8:31. Amazon rep sorry but we will make sure it is there by 10:15 in the morning. mechanic cancel costs $100 half of the cost of the item. 11 am now. No package- driver left late maybe 3 this afternoon. mechanic canceled again ......FED F SUCKS. GUARANTEED my big fat arse.....

 – About 4 months ago.

In the beginning:

I am waiting for a package to be delivered to my residence, which should have arrived yesterday (3/10). To be fair, I stepped out, and probably missed them. Fedex...

In the beginning:

I am waiting for a package to be delivered to my residence, which should have arrived yesterday (3/10). To be fair, I stepped out, and probably missed them. Fedex leaves the ticket behind, as is standard, and I sign it, and tape it to the post at 5:30am this morning on my way to the office.

Because of expected rain today, I even put it in a clear plastic ZipLoc baggie, with Sharpie markings on it.. No way one could have missed it! Now, my family has been home all day. They haven’t even gone anywhere at all today.

Scene 2: And it starts……

So its now 7:30pm, no package. I checked Fedex.com’s tracking site, doesn’t even show a delivery attempt for today, however it does show it was re-scanned at the facility at 6:44pm. WTF? Not one truck pulled up to my home today. Not one.

Scene 3: The “Customer Service” rep…. “overload”…

Now im getting irritated. Not even one an attempt to deliver today. So I pickup the phone and call Fedex.. Get a lovely lady on the phone, who was trying to help. I was told the driver was required to return to wharehouse due to overload conditions? Say what? So I restate that we’ve been home all day, and it was very apparent the driver didn’t even make an attempt to deliver today! How’s that for poor cusotmer service!

So I ask, what are the options? She suggests I go to FedEx to pick it up. I live a good 45mins away from the facility, and besides, why should I waste my gas to go get it tonight.. I ask she call the local Durham facility and get a driver to come out. No luck there either.

She responds with, well we can either put it out for delivery tomorrow or put it on hold. So I ask, if today was a “overload” condition, what happens tomorrow when they claim there is a “overload” conditon as well. You got that right, package will be returned to sender after 3 delivery attemps.


Scene 4: The unwanted Resoluton….:

So now, Im making the special trip (thankfully my offices are closer than my residence) to pickup my package. I still anticipate it will be on a truck for delivery tomorrow, and it will not be there in the morning. Just a hunch..

Scene 5: Fade in Soapbox:

Nice customer service FedEx! Seriously.. If you have packages that are to be delivered, work overtime, like the rest of the Americans do, and have a little American Pride in your work ethic! You want to keep customers, then you should be focused on customer service! It’s apparent from your own web site data, that you didn’t even attempt to make a delivery on 3/11 (see below). How broken is that!

You didn’t even TRY! You give a “lame” excuse that there is “overload” conditions preventing you from delivering? That is not a way to keep customers at all!


Cue Rolling Credits and bloopers…:

On a funny note, the UPS driver did get a chuckle out of the Ziploc Baggie with the ticket in it, to protect it from the light rain we had today… So I got that going for me at least!


3/11/2015 - Wednesday
6:44 pm
At local FedEx facility DURHAM, NC


7:55 am
On FedEx vehicle for delivery
DURHAM, NC


3/10/2015 - Tuesday
6:34 pm
At local FedEx facility
DURHAM, NC


3:16 pm
Delivery exception
DURHAM, NC
Customer not available or business closed

9:15 am
On FedEx vehicle for delivery

DURHAM, NC

6:46 am
At local FedEx facility
DURHAM, NC

Kyle, TX, USA

 – About 4 months ago.

Package supposed to arrive March 6. Supposed snow storm in Memphis. Sits there all week-end and they truck it to Austin, where it sits again. Today's the 11th and package is supposed on a truck...

Package supposed to arrive March 6. Supposed snow storm in Memphis. Sits there all week-end and they truck it to Austin, where it sits again. Today's the 11th and package is supposed on a truck for delivery. Missed wife's birthday. In the dog house again. Thanks Fed X. You suck

 – About 4 months ago.

What a bunch of idiots! I've requested 3 times to have my package held at the nearest FedEx store because of the hours that I work, and knowing that I won't be home during the delivery times....

What a bunch of idiots! I've requested 3 times to have my package held at the nearest FedEx store because of the hours that I work, and knowing that I won't be home during the delivery times. Yet these BRAINIACS keep attempting to delivery it to my home address. My request to have the package held at the FedEx store was made on Saturday, and it's now Wednesday and I still don't have my merchandise!
I never realized how much I loved UPS until now.

Bradenton, FL, USA

 – About 4 months ago.

Well Fed-ex screwed me again..for the last time....I will never use them again.
Shipped an envelope Wed. March 4 from St. Pete Fl to arrive in Panama City Florida the next business afternoon....

Well Fed-ex screwed me again..for the last time....I will never use them again.
Shipped an envelope Wed. March 4 from St. Pete Fl to arrive in Panama City Florida the next business afternoon. Well--it didn't arrive until seven days later.
They are horrible on the phone and you could tell they are practically laughing about the headaches they cause. I told them that I demanded a refund of my 21.15 that I could have walked to Panama city in 7 days and delivered it myself.
They said well if you want to pick it up at the Memphis Hub you can or we can cancel the delivery and send it back to you. This was on day six of the alleged inclement weather. This is the 4th time they have either delivered my fed ex envelopes to the wrong address (2X) and are days late in delivery. I love it when they say, "we are sorry" is there anything else we can do to help you? I want to crawl through the phone and strangle them. THEY SUCK BALLS. I say they only thing that will teach them a lesson
is to not use them. But that will never happen.

Scottsdale, AZ, USA

 – About 4 months ago.

Worst shipping company ever! I had a package I ordered last friday for FedEx 2 day, but yet they said it would come on Tuesday. It started in california, but then ended up in Tennessee, when yet I...

Worst shipping company ever! I had a package I ordered last friday for FedEx 2 day, but yet they said it would come on Tuesday. It started in california, but then ended up in Tennessee, when yet I live in Arizona? Now it 9 o clock and its still sitting in Tennessee? Even USPS is better than FedEx, and they have a harder financial struggle.

 – About 4 months ago.

My $700 package was on the truck for delivery on Monday, and no attempt was made, then Tuesday an "attempt was made" yet no one called nor did they try at my apt office. The attempt was made...

My $700 package was on the truck for delivery on Monday, and no attempt was made, then Tuesday an "attempt was made" yet no one called nor did they try at my apt office. The attempt was made at 10 and someone is in the office at all times during business hours. So now my camera gets to sit in the cold over night again because the driver didn't feel like doing his job and leave it at the office like I had already given permission for them too. How is this company still around?

 – About 4 months ago.

FED EX SUX BECAUSE:

I needed some samples overnighted from Indiana almost a week ago and they are still trying to tell me severe weather has shut down their Memphis hub. Pussies! Ooooh!...

FED EX SUX BECAUSE:

I needed some samples overnighted from Indiana almost a week ago and they are still trying to tell me severe weather has shut down their Memphis hub. Pussies! Ooooh! It's raining. We better ground all planes and call in all delivery vans. We don't want anyone to get.....WET!

USA

 – About 4 months ago.

Ordered package on Wednesday, March 4 with 2 day shipping. Should have arrived Friday, March 6.
The package has been sitting in Memphis Hub since it arrived there Friday at noon.
I know...

Ordered package on Wednesday, March 4 with 2 day shipping. Should have arrived Friday, March 6.
The package has been sitting in Memphis Hub since it arrived there Friday at noon.
I know there have been unusual and difficult weather conditions across much of the region. But I don't understand why a 2 day package has been sitting at the Memphis Hub for 4 and a half days.

Doddridge, AR, USA

 – About 4 months ago.

I was expecting a package on Fri 3/5 20 snowflakes fell on Thur 3/4 in Memphis and its Monday 10pm and my package is still somewhere in the Memphis hub, unbelievable, the snow had all melted fri I...

I was expecting a package on Fri 3/5 20 snowflakes fell on Thur 3/4 in Memphis and its Monday 10pm and my package is still somewhere in the Memphis hub, unbelievable, the snow had all melted fri I guess fed ex brass sent everybody home to buy bread Thursday and they decided they wouldn't show back up till Monday, what an incompetent bunch of losers, I emailed them and told them if it wasn't here by tomorrow I would call UPS to come pick it up!

Grand Junction, CO, USA

 – About 4 months ago.

UGH!! I have a shipment that was sent standard overnight last Wednesday from New Jersey to Colorado. It's now 5 days later and the damn package is still sitting at the Memphis, TN hub. So glad I...

UGH!! I have a shipment that was sent standard overnight last Wednesday from New Jersey to Colorado. It's now 5 days later and the damn package is still sitting at the Memphis, TN hub. So glad I paid extra for "overnight" delivery. *eyeroll*

Westerville, OH, USA

 – About 4 months ago.

FedEx handles less than 10% of my shipments and are more than 90% of my headaches. It is Monday, and I am about to go to their hub to pick up a 2-day package that was supposed to be here Thursday. ...

FedEx handles less than 10% of my shipments and are more than 90% of my headaches. It is Monday, and I am about to go to their hub to pick up a 2-day package that was supposed to be here Thursday. Another hour they have cost me. It was a very critical part of my overall business, and its delay in arrival cost me a lot more than the $35 extra it cost to have it 2-dayed "guaranteed".
"Money back guarantee if late by over 60 seconds", what a joke, snake oil salesmen in a sense. The "guarantee" has so many exceptions that they almost never have to honor it, and from my experience, they do not. By the way, look how they post their guarantee plainly, then look how many clicks it takes to get to the exceptions.

Their website does not update the delivery date like it should, I have the screen shots to prove it. So they keep giving you the hope that your package is where it is supposed to be, so you wait on them. Then after hour with your hands tied unable to complete other tasks, you call. You get told that you could track it online. Really?? Because online, it said it was going to be here by 4:30 PM and it is now 5:00 PM?? Hmmmm.. So 6 days later I can pickup my 2-day package.

Now calm, no need to get excited, they have already hurt me on this, I say.
Fuck FedEx. I promise, strike that, vow, any, I repeat any time I have the option to use another carrier I will, PERIOD.

UPS, has proven very reliable, worst I have had for them is threatening the driver with a hug for having something at my door ahead of schedule, (I'm kinda a gruff hillbilly so a hug is kind of a threat). They even me to let me know I have packages today. Yes that's right both regular UPS drivers will CALL MY CELL PHONE and let me know that they have deliveries, and work with me to meet them.

USPS has proven reliable, as well, and often surprises me with the speed, USPS's Online tracking has been less informative than FedEx's in the past but it really seems to be improving. At least the data you will get from USPS is legit, rather than, well, hogwash.




Kingsport, TN, USA

 – About 4 months ago.

I have had it with this company....Not only is my package 3 days late but the driver decided today to put it back on the truck and return it to the facility because he didn't feel like completing...

I have had it with this company....Not only is my package 3 days late but the driver decided today to put it back on the truck and return it to the facility because he didn't feel like completing the rest of his route. I have literally been on hold for more than an hour waiting for a customer service rep to pick up. This company sucks to hell and back!!!

Kingsport, TN, USA

 – About 4 months ago.

I have had it with this company....Not only is my package 3 days late but the driver decided today to put it back on the truck and return it to the facility because he didn't feel like completing...

I have had it with this company....Not only is my package 3 days late but the driver decided today to put it back on the truck and return it to the facility because he didn't feel like completing the rest of his route. I have literally been on hold for more than an hour waiting for a customer service rep to pick up. This company sucks to hell and back!!!

Brandon, FL, USA

 – About 4 months ago.

Fed-Ex never delivers on time. Weather always seems to be their favorite excuse even though they advertise anytime/ anyplace concept. I haven't ever recieved a good experience with Fed-Ex. UPS...

Fed-Ex never delivers on time. Weather always seems to be their favorite excuse even though they advertise anytime/ anyplace concept. I haven't ever recieved a good experience with Fed-Ex. UPS is far better and their drivers are so much more friend to go along with it.

Manasquan, NJ, USA

 – About 4 months ago.

Fedex can burn in flames! This company is associatied with The Antichrist!...

Fedex can burn in flames! This company is associatied with The Antichrist!

Lebanon, PA, USA

 – About 4 months ago.

FedEx Middletown, PA facility needs to learn some basic customer service skills. I spoke with a representative this evening who was extremely rude and condescending.

I contacted them...

FedEx Middletown, PA facility needs to learn some basic customer service skills. I spoke with a representative this evening who was extremely rude and condescending.

I contacted them regarding three shipments I have been expecting that require a direct signature. I get a call each day from your automated system stating I need to be home to sign. Understandably we had a snow storm however the tracking information today and for the last three days has shown "On Vehicle for Delivery". So I sit at home waiting for the shipments to sign for them and at the end of the day it states a "delivery exception". You should notify your customers via automated system the same way you would with a package requiring a signature. If I was not following the tracking info, I would not of known otherwise. You suck FedEx you suck.

Your agent in Middletown tells me on the phone that if I want my shit that bad to come pick it up.

I will be using UPS for my shipments whenever I can.

 – About 4 months ago.

FedEx you piece of shit. You have delivered my packages to my neighbors houses, or just not delivered my stuff at all. I hope this company dies a slow painful death....

FedEx you piece of shit. You have delivered my packages to my neighbors houses, or just not delivered my stuff at all. I hope this company dies a slow painful death.

Orland Park, IL, USA

 – About 4 months ago.

Without a doubt the worse delivery service out there. They can careless about their customers needs. I use UPS whenever I can for my business. So much better. ...

Without a doubt the worse delivery service out there. They can careless about their customers needs. I use UPS whenever I can for my business. So much better.

Springfield, MO, USA

 – About 4 months ago.

Oh FedEx you suck. Bad weather was to come on Wednesday and they didn't deliver Tuesday because of a local weather delay? Oh it might storm tomorrow so I won't deliver it today??? You lazy...

Oh FedEx you suck. Bad weather was to come on Wednesday and they didn't deliver Tuesday because of a local weather delay? Oh it might storm tomorrow so I won't deliver it today??? You lazy f*ck$. So I should get it Thursday right, the day after the storm when everything is melted because its 45 out. No of course not. I PASSED MY EFFIN DRIVER ON MY WAY HOME THAT DAY! So now its after 4pm on Friday and still hasn't been delivered. Maybe because its sunny and 50 degrees out with no snow on the ground. I hope DHL gets their shit together so they and UPS can take you out.

Santa Rosa Beach, FL, USA

 – About 4 months ago.

Two day amazon prime express shipping. Ordered yesterday morning.
Everything should be here tomorrow right? HA! My couple thousand dollar order is now delayed to the middle of next week at the...

Two day amazon prime express shipping. Ordered yesterday morning.
Everything should be here tomorrow right? HA! My couple thousand dollar order is now delayed to the middle of next week at the earliest.

San Francisco, CA, USA

 – About 4 months ago.

Lazy bastards! I stayed home all day waiting for a package, then track my package and it says delivery attempted. I go downstairs and of course a call tag is on our front gate. The doorbell works, so...

Lazy bastards! I stayed home all day waiting for a package, then track my package and it says delivery attempted. I go downstairs and of course a call tag is on our front gate. The doorbell works, so that isn't an issue. Ok fine, I waited all day the next day, but this time I refreshed my tracking online every 5-10 minutes. Ahhh it's now 2:23pm and it says delivery attempted at 2:20pm...he must still be close. So I call FedEx and say he just attempted to deliver 3 minutes ago and obviously I am home, and amazingly enough she was able to contact the driver and direct him back to my apartment, where he did the hard job of ringing my buzzer and throwing the package through the gate....Wheeew! He probably worked up a sweat! This happens ALL the time with FedEx, and ONLY FedEx. I don't understand how you have time to write up a call tag, stop, stick it on my gate, but you don't have time to ring my buzzer and toss a package inside. I am writing about this today because, again, I am waiting for a package that said it was on the truck and out for delivery. I just tracked it and now it has big red writing that says delivery was NOT attempted, rescheduled for next business day!!!! WTF! I wish I could choose who delivers my packages, but unfortunately I can't...So until then I will vent on here in a useless cycle of bitching about one more corporation who doesn't give a fuck because they don't have to....Thanks for nothing FedEx.

Lebanon, CT, USA

 – About 4 months ago.

FedEx did this with TWO separate packages within a couple of weeks:

I have a long driveway that is snowed in. I thought FedEx might choose not to attempt to reach the door, and was...

FedEx did this with TWO separate packages within a couple of weeks:

I have a long driveway that is snowed in. I thought FedEx might choose not to attempt to reach the door, and was ready to either arrange a meeting, or go to their station to pick up the package.

It contained a LAPTOP COMPUTER.

Instead, the driver did not even attempt delivery, and marked the package as "delivered" anyway. I have security camera videos that prove that the driver was nowhere near my front door that day.

Then they did the same thing with another package a couple of weeks later.

This confirms what is the only logical conclusion: It is unwritten policy at FedEx Ground to STEAL or THROW AWAY your package if they are unable to reach your door on a delivery attempt.

For the first package, I am going through an extremely inconvenient claims process with FedEx now, with the aid of the seller.

For the second, the seller is shipping a replacement. I made CERTAIN they did NOT use FedEx this time. I will also make CERTAIN I never buy from anyone again unless they are able to ship with someone OTHER THAN FedEx.

Tucson, AZ, USA

 – About 4 months ago.

Fuck Fedex! Two packages both with overnight shipping twice this month.. BOTH delayed and late cause of "ice" damn pussies should have better contingency plans to deal with this shit. Also,...

Fuck Fedex! Two packages both with overnight shipping twice this month.. BOTH delayed and late cause of "ice" damn pussies should have better contingency plans to deal with this shit. Also, they leave packages in front of my apartment door when I tell them not to.

Boston, MA, USA

 – About 4 months ago.

A month ago, I wanted to give Fedex delivery instructions re: a package that was on the way (leave package at back door if no one answers front door) and called Fedex to request this. Naturally, the...

A month ago, I wanted to give Fedex delivery instructions re: a package that was on the way (leave package at back door if no one answers front door) and called Fedex to request this. Naturally, the driver left it at the front door. I called Fedex to complain, got a "sorry" and was told, "Did you know you can register online and manage deliveries and shipments that way?

Well, we have two packages coming now, and I once again wanted to leave the same delivery instructions. (Have asked shippers to make this request for me and they can't or don't) I tried to register online THREE TIMES. Each time I was told that I hadn't completely filled out the form - but I had, I checked it repeatedly. Then, ta! da! I got an email from Fedex telling me that I had successfully registered! Great! (I thought)

I went back online and was told - THAT I HAD TO REGISTER. According to automated online Fedex, I had no account. I called Fedex (7 am) got a recording that told me that I might have to wait a LONG time because of the "high number of calls" (meaning of course that they had 1 person answering the phone or something) and was on hold for 15 minutes before hanging up. I could leave a note on our door asking that packages be left in the back if there's no answer, but that just alerts would be thieves as to where the packages are, so that isn't an option.

Finally, I Googled Fedex contact information, and the number for EVERY dept. is the same number. No direct line to anyone, the same queue and long wait. Fedex sucks, UPS sucks, and USPS sucks too. Oh, and so does Comcast.

Westerville, OH, USA

 – About 4 months ago.

Today a very important package that I spent an extra $35 on get shipped 2 day, is not going to be here until at least tomorrow.
Money back guarantee my ass. They have so many...

Today a very important package that I spent an extra $35 on get shipped 2 day, is not going to be here until at least tomorrow.
Money back guarantee my ass. They have so many clauses, that if the driver got an STD from ass raping a camel, and was late because he was devastated by the news, they could use that for an excuse not to return the money that you paid extra for services they did not render.
Even when a package will be late they won't update the fuckin delivery date, so you hang around waiting for them. We have nothing better to do of course.
They damaged a $150 dollar part of mine 5 years ago, it made out of 158 hardened carpenter steel, no less. It had poked through the box from being slammed or dropped, and looked like it had been stuck on a conveyer belt for hours, I hope it wore a hole in their fuckin conveyer belt.. Of course no redress, the shipper had to file, then I had to file, then it was the shipper to file....you get the picture.
Our regular drive is a nice guy, fast and hardworking, no quarrel with him but the "who gives a shit" "this is our policy" coming from the top, ***Well I hope they get a case of ass warts floating around corporate, so bad that the CDC needs to be called in.
***PS for any dumb shit who takes everything literally, this is NOT any kind of threat, this is just a small prayer for Karma.

Butler, PA, USA

 – About 4 months ago.

I HATE FED-EX enough said.........

I HATE FED-EX enough said......

Brooklyn, NY, USA

 – About 4 months ago.

FUCK FEDEX!!! ORDER SNOWBLOWER FOR BIG STORM COMING HAD IT SHIPPED 2 DAY GROUND COST AN EXTRA $50!!! OF COURSE CAME A DAY LATE...

FUCK FEDEX!!! ORDER SNOWBLOWER FOR BIG STORM COMING HAD IT SHIPPED 2 DAY GROUND COST AN EXTRA $50!!! OF COURSE CAME A DAY LATE

Stony Brook, NY, USA

 – About 4 months ago.

delivered package to wrong address, told me they would pick up and redeliver, nervier happened, little or no help resolving issue, beware they are not the same company they used to be...

delivered package to wrong address, told me they would pick up and redeliver, nervier happened, little or no help resolving issue, beware they are not the same company they used to be

 – About 4 months ago.

go fucvk ur selfsa fedex asuk my dik u fGTat ass motjherfukeresn ...

go fucvk ur selfsa fedex asuk my dik u fGTat ass motjherfukeresn

Kingsport, TN, USA

 – About 4 months ago.

The lazy driver slowed down at my house and just kept going, called to complain twice and I got 2 different lame stories. Will never use fedex again, the post office is better. Screw you fedex....

The lazy driver slowed down at my house and just kept going, called to complain twice and I got 2 different lame stories. Will never use fedex again, the post office is better. Screw you fedex.

Jericho, NY, USA

 – About 4 months ago.

It just took 4 days to make it from ny to pa with fedex ground. 3 of those days they claim were because the label was damaged on my package and they did not know who it belonged to. I had to call the...

It just took 4 days to make it from ny to pa with fedex ground. 3 of those days they claim were because the label was damaged on my package and they did not know who it belonged to. I had to call the national number to open a case and try to locate my package - a $2200 network server. To do this, the tracing department had to call the next stop and tried to describe my package. Of course, I don't know what the package looks like - I haven't received it yet!

 – About 4 months ago.

I just lost a whole whack of money and had my reputation dragged thru the mud 'cause Fed Ex has taken five days to send a package from New York to Texas. The package actually arrived in our town...

I just lost a whole whack of money and had my reputation dragged thru the mud 'cause Fed Ex has taken five days to send a package from New York to Texas. The package actually arrived in our town today before 8 o'clock, but at 4pm it still hadn't made it the ten miles to our office.

When it absolutely, positively has to be there overnight.....send it UPS. Hell, I could have driven to NY and back and would still be waiting. Fed Ex screwed me royally. I understand the weather will delay things, but it has been clear and snow-free in NY since Tuesday. NO EXCUSE!

Boone, NC, USA

 – About 4 months ago.

After this final package comes in, I will never use Fed Ex again (so long as I can help it). Our roads have been cleared and plowed for nearly 4 days, and they cannot deliver my package was due to my...

After this final package comes in, I will never use Fed Ex again (so long as I can help it). Our roads have been cleared and plowed for nearly 4 days, and they cannot deliver my package was due to my place nearly a week ago. No excuses.

Columbus, NC, USA

 – About 4 months ago.

For the last 4 days I have been in a battle with Fed-Ex trying to get my 400.00 TV off of the truck. My delivery was scheduled for 2/25. On 2/25 we had 1/8 inch of snow so they used that as an excuse...

For the last 4 days I have been in a battle with Fed-Ex trying to get my 400.00 TV off of the truck. My delivery was scheduled for 2/25. On 2/25 we had 1/8 inch of snow so they used that as an excuse not to deliver. Day 2 10:30 AM the Fed-Ex truck that does local deliveries in the small town where I live passes right by me standing in my driveway. I live on the corner, a big Green house, my mailbox is on the street with my address in huge white letters and on top of that i was doing cartwheels trying to get his attention. I called Fed-ex right away and was assured that he would be instructed to turn around and come deliver my TV. 10 minutes later the tracking was updated, stating that the wrong address was on the package; could not deliver. He never stopped at the address on the package, he passed me right up. I live at 401 broad STREET, he turned down broad ROAD and never came back. Day 3-7 inches of snow. Day 4 Manager calls me an assures the delivery, pulls up a Google map while I was on the phone and swore to give it to the driver, sent an email showing that the delivery was estimated around 12 noon. At 3pm I called again, only to be told that there was no directions in the system, and it was a hope and prayer that it would be delivered yet again today. It's 4 pm now and no delivery. My 400+ dollar TV has been on that Truck for 4 days, that's longer than it took to travel the thousands of miles to get to that truck and I am only 35 miles away.

 – About 4 months ago.

Fed ex drove by my hours 4 times and did not drop off my package.
is the driver just an ass hole? ...

Fed ex drove by my hours 4 times and did not drop off my package.
is the driver just an ass hole?

Jackson, TN, USA

 – About 4 months ago.

Package A shipped "FedEx SmartPost" with a 910 road mile journey on 13 Feb. Package B shipped USPS with a 1660 road mile journey on 19 Feb. Package B arrived on 23 Feb! Package A has...

Package A shipped "FedEx SmartPost" with a 910 road mile journey on 13 Feb. Package B shipped USPS with a 1660 road mile journey on 19 Feb. Package B arrived on 23 Feb! Package A has boomeranged through multiple states needlessly past my city by hundreds of miles and still not arrived at the USPS and the delivery date was 19 Feb. FedEx customer service says I need to contact the USPS. Even the FedEx tracker shows that it is still in FedEx control "in route" to the final city destination Postal Office and I want to know why it is taking so long to get there? Every time... they blame USPS with this service! Pathetic... This has happened multiple times and is just one example with me. This company does not deserve the business of anyone! Let their entitled, selfish, non-logistical minded asses go into the red and never recover. I don't believe a monopoly is ever good for the economy, but I've begged this company to give a shit about their problems and they simply do not care. Take all the CEO's houses, yachts, and golf carts! They could at least hire some people with real college educations to run some shit! Ok, I feel better...

 – About 4 months ago.

Worst company in the world. They are more evil than isis . They don't deliver my package because 4th is spelled out fourth ( in the address.) When I drive to the location to pick it up they...

Worst company in the world. They are more evil than isis . They don't deliver my package because 4th is spelled out fourth ( in the address.) When I drive to the location to pick it up they tell me it's in some magical box that they can't open.. really? U can't open a.box in your own warehouse? Not saying the company should he nuked but if anything deserve it fedex would. Viva LA ups!!!!!!!

Tampa, FL, USA

 – About 4 months ago.

Been waiting on a package to be delivered for the past three days. We have had some snow but nothing you couldn't drive in. So today I called fedex to find out not only that they weren't...

Been waiting on a package to be delivered for the past three days. We have had some snow but nothing you couldn't drive in. So today I called fedex to find out not only that they weren't delivering the place was completely closed down. I thought I would test the roads just to see how bad they were in a two wheel drive car. I drove toward there place of business about 20 miles from me with no problems. All roads were clear and saw three u.p.s trucks on there deleveries. So yes fedex sucks.

Hardwick, VT, USA

 – About 4 months ago.

ASS CLOWN CIRCUS BEST WAY TO SHIP...

ASS CLOWN CIRCUS BEST WAY TO SHIP

Elizabethtown, KY, USA

 – About 4 months ago.

Had a package which should have been delivered within 2-3 days. Monday will be day 6 and I hope it finally arrives. Sure, we have had snow fall in the area but USPS as well as UPS has had no problems...

Had a package which should have been delivered within 2-3 days. Monday will be day 6 and I hope it finally arrives. Sure, we have had snow fall in the area but USPS as well as UPS has had no problems making their rounds. The roads have been snow and ice free during the week. No more will I use FedEx!

2/20/2015 - Friday
4:41 pm At local FedEx facility

3:43 pm Delivery exception

Local delivery restriction, delivery not attempted
10:02 am On FedEx vehicle for delivery

2/19/2015 - Thursday
7:44 pm At local FedEx facility

1:39 pm Delivery exception

Local delivery restriction, delivery not attempted
10:01 am On FedEx vehicle for delivery

 – About 4 months ago.

FedEx and UPS are both nightmares with horrible customer service. Neither of them care at all about the parcels they're delivering. They're horrible because they have no competition. They have...

FedEx and UPS are both nightmares with horrible customer service. Neither of them care at all about the parcels they're delivering. They're horrible because they have no competition. They have the market covered and if you shop online you're pretty much forced to deal with them and their horrible employees. And they know it.

USA

 – About 4 months ago.

FedEx is amazing!...

FedEx is amazing!

Raleigh, NC, USA

 – About 4 months ago.

I just wasted my whole Saturday because those douchebags called me and told me I had a package which requires a signature its 430 in the afternoon and package still hasn't showed up so I called...

I just wasted my whole Saturday because those douchebags called me and told me I had a package which requires a signature its 430 in the afternoon and package still hasn't showed up so I called them they said Oh your package hasn't reached at the delivery station yet it may get there tonight or tomorrow so won't be delivered today thanks a lot you douche bags how about not calling somebody and telling them they have a package it's going to be delivered that day especially on a Saturday until it actually hits the delivery station think about that one you dumbasses

USA

 – About 4 months ago.

Fedex is a frekin ripoff. This the second time I have paid extra to ship overnight from MA to NY and both times it did not reach on time. Why? Severe weather conditions. Way to use that excuse!

Fedex is a frekin ripoff. This the second time I have paid extra to ship overnight from MA to NY and both times it did not reach on time. Why? Severe weather conditions. Way to use that excuse!

I called them today. The customer service representative said that according to her note there was severe thunderstorm conditions in NY yesterday. Huh? Here are weather forecasts for Feb 19th https://weatherspark.com/averages/31081/2/19/New-York-United-States
http://www.allmediany.com/news/45187-nyc-morning-weather-report-for-thursday-february-19th

Please show me where it says thunderstorm. Was it cold. YES. Did the city stop working (trains, ferries, buses)? NO. ... well I guess Fedex people are special.

Also, the package went from Newark to NY. Then went back to Newark at 1am? I have no idea how Fedex logistics work but this seems backward.

They promised it will be delivered by 10:30 on monday. I can bet you $50 it will not happen (either because weather or even if the weather is okay I know for sure they will not reach there till 4pm ... but still they promise by 10:30am). Here is my tracking number - 806510049039


All this while USPS had no disruptions. Hats off to USPS employees. I respect them for all the hard work they do. I AM DONE WITH FEDEX.

Tyngsboro, MA, USA

 – About 4 months ago.

so I live in 80 miles north of Dallas, and my package went from Pennsylvania, to dallas, to Oklahoma city, to a post office in Tulsa. Tulsa is 260 miles away from my house, wtf? Also when I usps...

so I live in 80 miles north of Dallas, and my package went from Pennsylvania, to dallas, to Oklahoma city, to a post office in Tulsa. Tulsa is 260 miles away from my house, wtf? Also when I usps tracked my package and it hasn't moved in three day, it's three days late. That package was $85, I get paid $3 an hour as a server, and I'm fucking pissed.

QC, CAN

 – About 4 months ago.

in the delivery vehicle this morning 10am, was never delivered.
i guess the guy didn't have the time, he can't wait to get home, it's friday!...

in the delivery vehicle this morning 10am, was never delivered.
i guess the guy didn't have the time, he can't wait to get home, it's friday!

Port Isabel, TX, USA

 – About 4 months ago.

"The winter storm that brought hazardous conditions across the midsouth and northeast regions of the U.S. earlier is still leaving difficult conditions and continues to affect FedEx...

"The winter storm that brought hazardous conditions across the midsouth and northeast regions of the U.S. earlier is still leaving difficult conditions and continues to affect FedEx operations."

Bullshit.

USA

 – About 4 months ago.

Delayed by weather .. 3 days now .. delivery NOT ATTEMPTED ? ? ?
UPS was here EVERY DAY ! 2 " of snow. Roads treated really good. 2WD all the way.
Rookies. Waiting for 80 degrees...

Delayed by weather .. 3 days now .. delivery NOT ATTEMPTED ? ? ?
UPS was here EVERY DAY ! 2 " of snow. Roads treated really good. 2WD all the way.
Rookies. Waiting for 80 degrees and sunshine I guess.
Just rantin' ... I needed them parts pretty bad... and ain't got em' YET !
UPS all the way from now on. Will specify.

Port Isabel, TX, USA

 – About 4 months ago.

fedex sucks because my package hasn't arrived in 2 weeks. they said it was going to be here already on the tracking site. lies. Lies. LIES....

fedex sucks because my package hasn't arrived in 2 weeks. they said it was going to be here already on the tracking site. lies. Lies. LIES.

Clifton, NJ, USA

 – About 4 months ago.

Spent $50 to get a computer part shipped overnight priority from AZ to NJ. The next day I tracked the package and it's stuck in Phoenix: "Shipment Exception". Allegedly due to weather. ...

Spent $50 to get a computer part shipped overnight priority from AZ to NJ. The next day I tracked the package and it's stuck in Phoenix: "Shipment Exception". Allegedly due to weather. I gave them a break and exercised patience as they did have ice/snow at their Memphis hub. Waited until the next day, "Day 2", and still no movement. Called FDX and they still blamed it on the weather. I checked weather and airport history in Phoenix and Memphis and there were no delays or cancellations or bad weather. Nobody could tell me why there was no movement on my package still after 48 hours. Today is Day 3 and guess what? Still no movement and package is still in Phoenix. I called and told FDX to return it to the shipper. I *rarely* use FDX and when I do, I always seem to have problems. I will *NEVER* use FDX again. Goodbye you incompetent bunch of fools! One day UPS will own you and only then will you be a competent company. I never thought a company could be worse than the US Postal Service. Good job, FDX, you take the trophy for the worst shipping company!

USA

 – About 4 months ago.

Fedex you are pathetic. I go to your website to track a shipment, and surprise, your delivery guy again failed to get to the business to deliver the package before they closed. What part of posted...

Fedex you are pathetic. I go to your website to track a shipment, and surprise, your delivery guy again failed to get to the business to deliver the package before they closed. What part of posted business hours do you morons not understand? After the first try, wasn't it obvious that coming the next day an hour and a half after closing would not work?

Then your website pops up a message asking if I would like to talk to a representative. Yes, I would like to thanks. So I click on it, and your website prompts me for a bunch of info, name, email, tracking number (which I go back to look up). And, finally, after putting all that in there and hitting submit, you show a blank page with one line:

"No representatives are available at this time to take your chat."

Here's a clue you so desperately need - IF YOU DON'T HAVE ANY REPRESENTATIVES AVAILABLE DON'T ASK IF I WANT TO CHAT. Idiots. One more reason I am looking forward to the day your company fails and the whole lot of you are unemployed.

Storrs Mansfield, CT, USA

 – About 4 months ago.

Bought one day shipping through Amazon (Overnight) on Monday afternoon and still waiting for it to be delivered. Worst courier service ever and will NOT do more business with them....

Bought one day shipping through Amazon (Overnight) on Monday afternoon and still waiting for it to be delivered. Worst courier service ever and will NOT do more business with them.

Oklahoma City, OK, USA

 – About 4 months ago.

Sent envelope priority overnight from KC to Wichita. Still not received over two days later! Also, two times FedEx could not find my home address. Google maps and Mapquest find it easily. ...

Sent envelope priority overnight from KC to Wichita. Still not received over two days later! Also, two times FedEx could not find my home address. Google maps and Mapquest find it easily. DUHHHHHHHHH!!!!! Never again you losers!

Powell, OH, USA

 – About 4 months ago.

Day 4 on a weather exception with my package stuck at the local delivery depot 40 miles away. The weather was not great on the 1st day but it has been fine since then and I am in small city and from...

Day 4 on a weather exception with my package stuck at the local delivery depot 40 miles away. The weather was not great on the 1st day but it has been fine since then and I am in small city and from where they are to here was totally livable. Besides, UPS delivered the last two days and doesn't seem to have any issues !!!! I guess they are going to wait until spring? This is just the latest issue I have had with FexEx over the past several years. USPS and UPS are light years better than these guys.

USA

 – About 4 months ago.

FedEx Ground is the absolute worst. 826am on truck for delivery 730pm back at terminal.???????...

FedEx Ground is the absolute worst. 826am on truck for delivery 730pm back at terminal.???????

Covington, VA, USA

 – About 4 months ago.

Ordered two packages from two different shippers, both via Fedex. Delivery was delayed yesterday due to weather and rescheduled for delivery today, which is fine. Today UPS delivers packages, Fedex...

Ordered two packages from two different shippers, both via Fedex. Delivery was delayed yesterday due to weather and rescheduled for delivery today, which is fine. Today UPS delivers packages, Fedex truck speeds past my house and status is changed from out for delivery, to local weather delay, delivery not attempted. Give me a break, the road here is clear and the driveway is clear as well. Always seem to have a problem with Fedex drivers who don't want to deliver even before I moved.

USA

 – About 4 months ago.

Had a fedex knuckle-dragger come by our business last night around 8 with a fairly large package. He proceeded to set it down right in the path of foot traffic and asked me for a signature. I looked...

Had a fedex knuckle-dragger come by our business last night around 8 with a fairly large package. He proceeded to set it down right in the path of foot traffic and asked me for a signature. I looked at the box, knowing that we hadn't been expecting anything and filled him in on a few details. First of all, we are located on Main St., not Maple St., and 218 is on the other side of Main St., had you actually been looking for Main St.

Without saying anything he picked up his box and left.

Tuckerton, NJ, USA

 – About 4 months ago.

hazardous delivery needed signature, but I was not home. Tried to schedule pickup at office. The auto attendant said they could not hold a hazardous delivery. Tried to change delivery address to my...

hazardous delivery needed signature, but I was not home. Tried to schedule pickup at office. The auto attendant said they could not hold a hazardous delivery. Tried to change delivery address to my next door neighbor. They wanted to charge me $5.

Now they will try to deliver over the next two days and if I'm still not available to sign they will hold it at the office for seven days before they send it back to sender. How can they hold it now?

How to make money - don't do your job!!!!! Socialist way.

San Francisco, CA, USA

 – About 5 months ago.

These guys are really lazy...allegedly tried to deliver when I was home 2 days in a row...doorbell works great even had a sign saying "I'm home, DON'T leave a doortag, (and my cell)",...

These guys are really lazy...allegedly tried to deliver when I was home 2 days in a row...doorbell works great even had a sign saying "I'm home, DON'T leave a doortag, (and my cell)", but they love leaving their Doortags. And of course after 2 (alleged) attempts...they dump it at depot miles away and its the customer problem to pick it up.
FEDEX YOU SUCK - LEAVE PACKAGES NOT DOORTAGS!

Las Vegas, NV, USA

 – About 5 months ago.

Just had to throw this in, I went to their tracking page and it says the package is due to arrive at 2pm today. So I typed in the tracking number again not more than 30 seconds later. It then said...

Just had to throw this in, I went to their tracking page and it says the package is due to arrive at 2pm today. So I typed in the tracking number again not more than 30 seconds later. It then said expected delivery is now Thursday. Package was sent 3 day express on Tuesday from a city 7 hours away?? Wait a minute weather right.. WRONG I'm on the West coast. Las Vegas and its coming from Reno. Its been 70 degrees and sunny for the last 10 days. You idiot bastards!!

Las Vegas, NV, USA

 – About 5 months ago.

Such a fucking joke these fucktards are. A package a few hours away is shipped to another state 12 hours away then another 12 hours to my address. Now its Friday with a holiday weekend so I won't...

Such a fucking joke these fucktards are. A package a few hours away is shipped to another state 12 hours away then another 12 hours to my address. Now its Friday with a holiday weekend so I won't see the fucking thing until Tuesday. Are fucking serious? Can they really be that ignorant or STUPID. I called CS and they said there has to be a base office from and where your shipping too. Then I told him there is. One in Reno and one in Las Vegas. He went silent for 30 fucking seconds trying to figure out what went wrong. The the dip shit said that must of been the route pick by the shipper. Are you fucking serious I said. He than said " I have to hang up on your call because of the abusive language". I wanted to jump through the phone and knock the fucker out. FedEx is a fucking joke, heads in there asses. It takes snail mail 2 days to get from Reno to Vegas, I actually got a package the next day with standard service. FedEx takes 5 days. Complete fucktards, idiots, I will never ship a fucking FedEx packageFEDEX idiots idiots.. again. Never, I would rather. eat shit. I would of driven to Reno from Vegas to pick it up, that's how important it was to me to have it before the holiday weekend. No my 15 year old son is stuck at home while all his friends are out camping for the weekend. FUCKING RIDICULOUS BADTARDS!! I WANT TO Knock the shit out of THESE FUCKING FEDEX

Omaha, NE, USA

 – About 5 months ago.

Very sensitive computer equipment shipped to me, the box is torn open, looks like they played soccer with it, and to top it off they left it in the middle of the driveway......

Very sensitive computer equipment shipped to me, the box is torn open, looks like they played soccer with it, and to top it off they left it in the middle of the driveway...

San Diego, CA, USA

 – About 5 months ago.

second shipment in a month which is late. first shipment took 11 days from va. to wa. they put the box on the wrong truck and sent to new york in the blizzard. then when i asked where is the box they...

second shipment in a month which is late. first shipment took 11 days from va. to wa. they put the box on the wrong truck and sent to new york in the blizzard. then when i asked where is the box they said delayed due to bad weather. guess so you sent to the bad weather. then it got within 30 miles of my house and sat there for 38 hours before it was delivered.this shipment sent 3 day express on feb 4th from ohio got to memphis on feb 5th been sitting there ever since and today is feb 12th. contacted so called customer service and all i get is the run around they say they are sorry about the inconvenience. sorry my _ _ _ they are a sorry bunch. the only thing they can deliver on time is lies,excuses and BS. both time the shipper selected fedex. i know better to use them. like forest says RUN!!!!!!!! AWAY FROM FEDEX

Fresno, CA, USA

 – About 5 months ago.

That was way too hard to schedule a pickup! Took about an hour of morning just to schedule a pickup for a pre-paid overnight shipping label. Can't do it online, even though Fedx let's you fill...

That was way too hard to schedule a pickup! Took about an hour of morning just to schedule a pickup for a pre-paid overnight shipping label. Can't do it online, even though Fedx let's you fill out the online form before I'm informed to call the 800 number. The phone attendant is rude, most likely because he works for a miserable company and is under paid. He has the wrong queue sheet so keeps asking for the number below the bar code, but it's not correct, I keep telling him its the only number below the bar code, he finally asks if there's a big "G" on the shipping label, no, there's not, he can't get it, so then asks if there's a big "D", I tell him the only "D" is one in a string of four upper case letters above the bar code. He's getting more and more annoyed the whole time, and ditches me on hold never to get back. I call the 800 again, now the auto attendant says the shipping number is in the system, and tries to get rid of me, but I'm able to get to live person again. Another rude phone attendant working in misery, takes my info for the second time, this time without the Gs or Ds, and finally confirms a pick up at my location. I would have wrote return to sender and dropped the package off at a drop box, but could only find four FedX Print and ship centers, which are all out of my way. Fedx you are obviously organized, and just a big mess, you need to go the way of DHL, and quit slowing down this countries progress. Let USPS and UPS handle it, you suck, and I hope I never have to deal with you again. I now dub you Fed-up-with-X, and though I wasted even more of morning typing this rant, at least it felt good.

Land O Lakes, FL, USA

 – About 5 months ago.

Fed ex legit sucks. My father shipped out a camera to me. came today at 1:49 just so happened to be in the shower didn't even leave a tag on the door. When i go to pick up my camera at the fed ex...

Fed ex legit sucks. My father shipped out a camera to me. came today at 1:49 just so happened to be in the shower didn't even leave a tag on the door. When i go to pick up my camera at the fed ex location they didn't give me my camera because my ID Adrress didn't match the one on the box. Excuse me for moving a couple months back

Bethel, CT, USA

 – About 5 months ago.

I use FedEx all the time to ship stuff but they really pissed me off the last time... I sent a box out to a friend and they delivered it to the wrong house down the street. Whoever it was delivered to...

I use FedEx all the time to ship stuff but they really pissed me off the last time... I sent a box out to a friend and they delivered it to the wrong house down the street. Whoever it was delivered to sent it back to FedEx and it was supposed to be rerouted back to me but no... Somewhere it got lost and never to be found again. I went to claims and they told me I could be reimbursed but need to prove the total cost in receipts... It's just very frustrating that I can't depend on them to deliver a box with to the correct address. I even looked to see if i wrote it down wrong but nope! I didn't... Everything was correct and I don't have reciepts for anything I sent... i guess I'll just take a loss on this one right? SMH...

Santa Rosa Beach, FL, USA

 – About 5 months ago.

Two bad fedex experiences within a week. The other poster from Ames is my father. I ordered an air rifle from pyramid air on monday, and it shipped out the same day. The expected delivery date was...

Two bad fedex experiences within a week. The other poster from Ames is my father. I ordered an air rifle from pyramid air on monday, and it shipped out the same day. The expected delivery date was thursday, which was great. I would have my gun by the weekend so I could spend the day(s) plinking. Thursday rolls along, no package. Estimated delivery date changed to "N/A" and the status was "in transit to US postal service", as it was the day before. Sometimes packages are late. I waited. Friday comes. Status stays the same. Saturday rears it's head. Nada. Sunday, no movement. Here we are on monday again, and the package is still "in transit to US postal service". How does a package spend almost 6 days (SO FAR!) on a 40 minute long trip from Des Moines to Ames? What the hell fedex?
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