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FedEx® Sucks!

@fedex_sucks
Frustrated with FedEx® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 13,790 people in a public venting!
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Founded
1971
Address
3670 Hacks Cross Road, Building G, Memphis, TN 38125
Chairman, President and Chief Executive Officer
Frederick W. Smith
Total Compensation (2014)
$13.8m (SEC DEF 14A Filing)

 – About 4 hours ago.

I purchased a new tablet from Samsung. FedEx inexplicably shipped it in the opposite direction from Texas to the East Coast instead. After touring several states, it ended up in Connecticut where...

I purchased a new tablet from Samsung. FedEx inexplicably shipped it in the opposite direction from Texas to the East Coast instead. After touring several states, it ended up in Connecticut where it's sat for two weeks now. I've spent nearly a month waiting for something that was originally supposed to take three days.

 – About 5 hours ago.

Kind of unbelieveable Fed Ex does this for a business and are so bad. First of all, they call and leave a 5 minute message on my answering service, in there is the tracking number, I'm driving or...

Kind of unbelieveable Fed Ex does this for a business and are so bad. First of all, they call and leave a 5 minute message on my answering service, in there is the tracking number, I'm driving or walking and supposed to remember the tracking number, then they give us the 1-800 number. Hey Fed Ex doesn't take a genius to figure out you can simply text or email the information and I don't have to sit through a (and I'm not kidding) 4 minute message. I tried to pay a duty fee onlone, it said service unavailablie. I called after 10+ minutes, call was dropped. Second call in, 14 minutes later, call dropped again, was not on my end. I told the lady my credit card number and have no idea if I paid my duty fees or not. All this for $15.11

 – About 5 hours ago.

Two packages sitting in Portland Or warehouse for a week and a half. Reading these comments I figure I can expect this to continue for at least another week or so. Sigh. ...

Two packages sitting in Portland Or warehouse for a week and a half. Reading these comments I figure I can expect this to continue for at least another week or so. Sigh.

 – About 6 hours ago.

I too have major problems with fedex not delivering quickly. This page needs to be shown to them, take em to court yall....

I too have major problems with fedex not delivering quickly. This page needs to be shown to them, take em to court yall.

 – About 11 hours ago.

Placed an order on 10/6/21. It shipped via FedEx 10/8/21 & as of yet, October 24th no package yet. You guys suck cock f%@k you!...

Placed an order on 10/6/21. It shipped via FedEx 10/8/21 & as of yet, October 24th no package yet. You guys suck cock f%@k you!

 – About 22 hours ago.

FEDEX HUB: TRACY CALIFORNIA SUCKS. THEY MUST BE SUPER LAZY. MANY TIMES MY SHIPMENTS STAY AT THE LOCATION FOR UP TO A WEEK WITHOUT MOVING.

AND OF COURSE...LAST YEAR MY $1100.00 PORTABLE...

FEDEX HUB: TRACY CALIFORNIA SUCKS. THEY MUST BE SUPER LAZY. MANY TIMES MY SHIPMENTS STAY AT THE LOCATION FOR UP TO A WEEK WITHOUT MOVING.

AND OF COURSE...LAST YEAR MY $1100.00 PORTABLE GENERATOR WAS "MISSING" AT THE TRACY LOCATION FOR OVER 2 WEEKS. AFTER MANY MANY ANGRY CALLS THEY "FOUND IT" I BELEIVE SOMEBODY AT THE TRACY LOCATION STOLE IT, KEPT NEAR BY AND IF NOBODY PURSUED IT THEY WOULD TAKE IT HOME.

 – About 1 Day ago.

My package was originally 7 hours away from origin to destination. My package was shipped from Cheyenne Wy. The package shipped and sat in Henderson Co for 17 hours before it moved towards SLC Ut...

My package was originally 7 hours away from origin to destination. My package was shipped from Cheyenne Wy. The package shipped and sat in Henderson Co for 17 hours before it moved towards SLC Ut headed to Logan Ut. This all started on a Thursday.. Friday I get a notification that it will be delivered on Saturday. On Saturday at end of day it was marked as delayed with no notification of the package arriving in SLC Ut. The package still has to travel 1 hour from SLC on Saturday before arriving in the final destination
to Logan UT on Sunday The delay then will ride over from Sunday then to Monday for delivery because Fedex does not work on Sunday. The travel time will be for delivery to destination estimated at 109 hours from start to delivery for an original 7 hour total trip travel distance. Next time Pony Express will prove to be a faster option even if one was to stop and get a beer then water the dang horses. Fedex you suck

 – About 1 Day ago.

I have all the same frustrations already listed. I have a little better luck having my packages delivered to a store or FedEx location. However, best option is to use UPS or the postal service. They...

I have all the same frustrations already listed. I have a little better luck having my packages delivered to a store or FedEx location. However, best option is to use UPS or the postal service. They are both much more reliable. FedEx cannot seem to get it together and. I believe, from the way they respond, they don't really care at all. It's ashamed how they've just cratered. We need another carrier that would give them all top quality competition.

 – About 1 Day ago.

Orchid shipment supposedly was on a truck at 740 am. Now its 630pm and the magic "possible delay" status pops up. I am guessing that by 8pm there will be another woops update. Wtf is going on...

Orchid shipment supposedly was on a truck at 740 am. Now its 630pm and the magic "possible delay" status pops up. I am guessing that by 8pm there will be another woops update. Wtf is going on here? Just taking packages on a joy ride. Are they being delivered by burro?

 – About 1 Day ago.

FedEx sucks - waited all day for a meat order that needed to be delivered by today! Just to find out they didn't even attempt to deliver they are returning package to facility & now want to...

FedEx sucks - waited all day for a meat order that needed to be delivered by today! Just to find out they didn't even attempt to deliver they are returning package to facility & now want to reschedule the delivery for Tuesday - 3 days later! Meat will no longer be any good! Thanks FedEx! Have to call & have company reorder - requesting they don't use FedEx!

 – About 1 Day ago.

Not happy with FedEx...I was supposed to receive my package October 16, then it was delayed, then it got stuck in transit so I had to call customer service. After calling customer service, the FedEx...

Not happy with FedEx...I was supposed to receive my package October 16, then it was delayed, then it got stuck in transit so I had to call customer service. After calling customer service, the FedEx delivery driver dropped off my neighbor's package to my house but didn't have my package. My package is once again delayed, for no reason. Keep in mind, I had to pay $27 to have this item shipped. It's now October 23. Still waiting to get my package. FedEx, get your shit together.

 – About 1 Day ago.

Yep! FedEx. They supposedly attempted 3x for a signature required package, but the fact is the driver never showed up! I work from home and have two cameras on my driveway and around my house. I...

Yep! FedEx. They supposedly attempted 3x for a signature required package, but the fact is the driver never showed up! I work from home and have two cameras on my driveway and around my house. I looked up on my recorded videos and no one showed. It was sent back to sender.

 – About 1 Day ago.

My package is currently listed as being in "Newark, CA". What that really means is that my package is stuck in a FEDEX hell hole and will likely be there another 6-7 days. This is not a...

My package is currently listed as being in "Newark, CA". What that really means is that my package is stuck in a FEDEX hell hole and will likely be there another 6-7 days. This is not a one-off situation as it occurs all the time. I avoid FEDEX. The have severe issues.

 – About 1 Day ago.

Every day - "your package is on FedEx vehicle for delivery", followed late that day by "package at FedEx facility". Next day repeat. WHat gives?

make FedEx "Ex"...

Every day - "your package is on FedEx vehicle for delivery", followed late that day by "package at FedEx facility". Next day repeat. WHat gives?

make FedEx "Ex" FedEX

 – About 1 Day ago.

f%@k Fedex!!!!!!!!!!!!!!...

f%@k Fedex!!!!!!!!!!!!!!

 – About 2 days ago.

They are awful. The hub in Ellenwood Georgia is always losing and stealing packages. I’ve called the corporate office over and over and they do nothing. The guy who allegedly runs this facility is...

They are awful. The hub in Ellenwood Georgia is always losing and stealing packages. I’ve called the corporate office over and over and they do nothing. The guy who allegedly runs this facility is Patrick Gregory. You can email him and Patrick.Gregory. Maybe if people complain enough they will do something!!!

 – About 2 days ago.

Terrible service, always late, no way to address problem. I will from now on somehow manage not to use fedex. I feel stupid having to write this after reading the hundreds of similar stories here. It...

Terrible service, always late, no way to address problem. I will from now on somehow manage not to use fedex. I feel stupid having to write this after reading the hundreds of similar stories here. It seems here in the Bay Area of California is a hot bed of poor service. I see my story over and over in these posts.

 – About 2 days ago.

FedEx message says package delivered. Says left in front of garage. Really? I live in a condo complex. No garages. I started a complaint. I won't hold my breath I will ever see my package. ...

FedEx message says package delivered. Says left in front of garage. Really? I live in a condo complex. No garages. I started a complaint. I won't hold my breath I will ever see my package.

 – About 2 days ago.

Again and again. I always prepare myself for the worst whenever I get a packaged delivered through FedEx. I will almost always pay more if I can use UPS or even USPS.

This is the 4th...

Again and again. I always prepare myself for the worst whenever I get a packaged delivered through FedEx. I will almost always pay more if I can use UPS or even USPS.

This is the 4th package this month that has been delayed.

This is a store that is less than 200 miles away and FedEx somehow still delays the package.

What is hell is going on with FedEx and there always shitty service.

 – About 2 days ago.

Fedex is delivering another package late. I asked the day off work to be home, so I could sign for it. My package has been having a lovely vacation in a warehouse in Texas for days.
Maybe they...

Fedex is delivering another package late. I asked the day off work to be home, so I could sign for it. My package has been having a lovely vacation in a warehouse in Texas for days.
Maybe they should invest in their company and associates instead of giving CEO bonuses and stock buybacks...

 – About 2 days ago.

Fedex is a poorly run company, especially when compared to UPS or USPS. I was supposed to receive a "signed for" package 2 days ago but they do not have enough drivers to deliver it from their...

Fedex is a poorly run company, especially when compared to UPS or USPS. I was supposed to receive a "signed for" package 2 days ago but they do not have enough drivers to deliver it from their warehouse. It is impossible to talk to someone outside of "India." I stayed home all day for the signature. Management should be embarrassed! Everywhere I look I see disgruntled customers. They ought to shut their doors and give up. You're only as good as your word, and your word is meaningless!

 – About 2 days ago.

Driver reports attempted delivery and doesn't even try. Today I saw her drive by my house, think about it, and drive off. Guess what? I wasn't home for my delivery. This company sucks....

Driver reports attempted delivery and doesn't even try. Today I saw her drive by my house, think about it, and drive off. Guess what? I wasn't home for my delivery. This company sucks.

 – About 2 days ago.

FEDEX SUCKS!!! I WILL NEVER SHIP ANYTHING THRU FEDEX AGAIN!!! PLUS, I AM BLIND AND THEY HAVE NO SYSTEM TO HELP THE HANDICAPPED BLIND NAVIGATE OR GET HELP WITH A REAL SPEAKING PERSON!!!
I have...

FEDEX SUCKS!!! I WILL NEVER SHIP ANYTHING THRU FEDEX AGAIN!!! PLUS, I AM BLIND AND THEY HAVE NO SYSTEM TO HELP THE HANDICAPPED BLIND NAVIGATE OR GET HELP WITH A REAL SPEAKING PERSON!!!
I have been trying to schedule a pickup for a Priority Overnight package for 3 days! WTF!!! First, it is telling me a different name for my phone number, then a different address, (on the west coast, I am on the east coast?), then after repeating the tracking number for the umpteenth time, it tells me there is a problem with the system, to hold the line while I am connected to a Rep. Only to be told.1) that the phone number they are connecting me to, is invalid. 2) no one is available at this time, please call back during regular business hours... Which I am calling starting at 8 am thru 5 pm. 3) after waiting on hold for 15 minutes each time, it just disconnects. Again, WTF!!! AND 4) TRYING TO DO THE AUTOMATED SYSTEM... KEPT PROMPTING ME... INVALID INFORMATION, PLEASE TRY AGAIN!!!
AND AGAIN, AND AGAIN... WTF!!! I WILL NEVER SHIP ANYTHING THRU FEDEX AGAIN!!! THEY SUCK!!!!

 – About 2 days ago.

CBD company I use was forced to use FedEx essentially in the beginning for their life and are still occasionally forced to use them, after having a package never arrive and i messaged them and we got...

CBD company I use was forced to use FedEx essentially in the beginning for their life and are still occasionally forced to use them, after having a package never arrive and i messaged them and we got to have a long rant together about how bad FedEx is, glad to see even the companies that use them hate them just as much as an customer. FedEx deserves to disappear.

 – About 2 days ago.

Trying to talk to a representative and the system finally tries to connect me and I get "the number you have reached is not in service". Is this company run out of someone's basement?...

Trying to talk to a representative and the system finally tries to connect me and I get "the number you have reached is not in service". Is this company run out of someone's basement?

 – About 2 days ago.

My package has been on a Fedex vehicle for delivery multiple. And they wait days between sending it out only to delay it and take it back to the Greenwood Indiana Fedex hub. I had hope today, because...

My package has been on a Fedex vehicle for delivery multiple. And they wait days between sending it out only to delay it and take it back to the Greenwood Indiana Fedex hub. I had hope today, because it stated that it was out for delivery again, but no. They just delayed it again. So, it's being driven back and forth around Indiana, only for it to never get delivered. Piss poor company. I'm actually calling the individual who sent it on Monday if it's not here and demanding they try to get the package back from Fedex. It's annoying. Always, it's when I order groceries. Last year, they stole three packages of groceries from me. I never got them and it took a freaking month for them to finally say that oops, they lost the package and to contact the vender to get a refund.

Just this summer, they left my floor tile for my kitchen at some other address in town. They NEVER came by to straighten it out. The driver never said where he dumped my stuff.

 – About 2 days ago.

Literally impossible to get to a phone rep. The system doesn't recognize the number on the door tag slip, so it refuses to take me to a support rep. When changing my responses to other...

Literally impossible to get to a phone rep. The system doesn't recognize the number on the door tag slip, so it refuses to take me to a support rep. When changing my responses to other departments, eventually it tries to connect me, and then hangs up! I will never use FedEx ever again.

 – About 2 days ago.

My package was held in a warehouse 30 minutes away and they have taken 12 f%@king hours and I still havent gotten my package yet, and allegedly its been in transit for 12 hours...

My package was held in a warehouse 30 minutes away and they have taken 12 f%@king hours and I still havent gotten my package yet, and allegedly its been in transit for 12 hours

 – About 2 days ago.

My work is gonna get f%@ked if these dipshit morons in upper management can't possibly find a way to actually make their turd of a logistics company worth working for. I have a ton of supplies...

My work is gonna get f%@ked if these dipshit morons in upper management can't possibly find a way to actually make their turd of a logistics company worth working for. I have a ton of supplies holed up in the PDX warehouse. It's been there since the 6th, with a delivery date of the 8th or something like that. They're f%@king a lot of businesses in the ass over not being able to hire anybody because of their shit wages and garbage treatment of employees. f%@k FedEx.

 – About 2 days ago.

Just got a notice 15 day delivery date... item hasn't even been picked up yet
Not again called vendor canceled and informed them I will use them only when they can insure me any other...

Just got a notice 15 day delivery date... item hasn't even been picked up yet
Not again called vendor canceled and informed them I will use them only when they can insure me any other shipper will be used
I will no longer do business with anyone who uses fedex

 – About 2 days ago.

My package was scheduled to be delivered on the 20th of October. It is now the 22nd. They gave me the option to set up a pickup location because I wasn't going to be home at the time of delivery....

My package was scheduled to be delivered on the 20th of October. It is now the 22nd. They gave me the option to set up a pickup location because I wasn't going to be home at the time of delivery. No where did it say that setting a pickup location would delay your package.
The pickup location I set is directly across the street from where I live. Not even 2 minutes away. But my package is just in limbo and I just have to wait for it?
I've been on hold with customer service multiple times in the last 2 days. I've been hung up on by customer service multiple times in the last 2 days. I've had customer service say that they're transferring me to the appropriate department and then just transfer me to a call box that asked me for a password.

It is very clear that this company does not care about the people who need to use it. I absolutely do not choose to have packages shipped with FedEx this was against my choice. And so now I'm having to fight and struggle to get something that I've already paid for and that they're basically stealing from me because they're choosing to hold it instead of deliver it. It's great when you've paid for quality service and you get nothing but absolute garbage. This is a company that I truly wish would go out of business. It is clear that nobody at this company cares about integrity or just providing quality customer service.

 – About 2 days ago.

My package is scheduled to be delivered today, but I live in Portland, OR and the package status says it's waiting in Maryland. USPS rules, Fedex drools! Congress is trying to cripple the USPS,...

My package is scheduled to be delivered today, but I live in Portland, OR and the package status says it's waiting in Maryland. USPS rules, Fedex drools! Congress is trying to cripple the USPS, so that clowns like Fedex appear to be the best option.

 – About 3 days ago.

Had 9 packages supposed to be delivered on 7/14, received 7of them in more than 2 months. Still haven’t received the last two packages. The packages are keeping transit between two FEDEX facilities...

Had 9 packages supposed to be delivered on 7/14, received 7of them in more than 2 months. Still haven’t received the last two packages. The packages are keeping transit between two FEDEX facilities more than ten times which are North Salt Lake and Salt Lake City . Don’t know what’s going on!!!! Will never use FEDEX again!

 – About 3 days ago.

I tracked the normal transit of my package, all the way from Georgia to Portland OR where it has been sitting for a week. FedEx tracking says its still there. I live in Portland, but have received no...

I tracked the normal transit of my package, all the way from Georgia to Portland OR where it has been sitting for a week. FedEx tracking says its still there. I live in Portland, but have received no updates or logistical explanation about why its stuck there and when it might be delivered. Will it remain stranded into holiday season? God I hope not. FedEx has some real problems...time to sell the stock

 – About 3 days ago.

Stop lying, FedEx. Just stop treating us like we're idiots. Get a f%@king I.T. system that is smart enough to know that something that is still a continent away will NOT be delivered TODAY! And...

Stop lying, FedEx. Just stop treating us like we're idiots. Get a f%@king I.T. system that is smart enough to know that something that is still a continent away will NOT be delivered TODAY! And don't have your human idiot tell me it is "scheduled to arrive to you today." You are so utterly awful and full of shit I couldn't make up a fictional company that is worse than you. STOP LYING!

 – About 3 days ago.

If you are in the Portland metro, stay away from Fedex. Anything you send here never leaves. Next-day air = we get it to the shipping department in the next day and they take a week (and counting) to...

If you are in the Portland metro, stay away from Fedex. Anything you send here never leaves. Next-day air = we get it to the shipping department in the next day and they take a week (and counting) to get it on a truck. Nice

 – About 3 days ago.

Running a small business, 40 carton shipment, received 26 cartons two weeks ago. Still waiting for update 15+ days. Opened two service tickets---useless customer service. Have requested our suppliers...

Running a small business, 40 carton shipment, received 26 cartons two weeks ago. Still waiting for update 15+ days. Opened two service tickets---useless customer service. Have requested our suppliers to never use FedEx again. Stomach in knots waiting for $6K in inventory--will it ever arrive???? Never again!

 – About 3 days ago.

Had a vacation hold scheduled this week. FedEx just placed $1000 of merchandise on my doorstep while I’m gone. Why? Because the shipper placed “restrictions” on the package delivery so they...

Had a vacation hold scheduled this week. FedEx just placed $1000 of merchandise on my doorstep while I’m gone. Why? Because the shipper placed “restrictions” on the package delivery so they IGNORED my vacation hold. Screw this company.

 – About 4 days ago.

Anytime I see my package is being fedex’d I already know it won’t be delivered when they say…ever SINGLE time my packages are delayed, and it takes over a week when ups takes a couple days and...

Anytime I see my package is being fedex’d I already know it won’t be delivered when they say…ever SINGLE time my packages are delayed, and it takes over a week when ups takes a couple days and I’ve only had ONE delay with ups. FedEx SUCKS.

 – About 4 days ago.

Had two different packages this week, “on the truck for delivery”, both brought back in to the fed ex facility, and rescheduled for another day. This has happen 8 times out of the last10 things...

Had two different packages this week, “on the truck for delivery”, both brought back in to the fed ex facility, and rescheduled for another day. This has happen 8 times out of the last10 things I’ve ordered. From joe on I’ll ask for UPS or I won’t order.

 – About 4 days ago.

I got a notification that a package had been delivered. I checked the front porch: nothing. Garage door: nothing. I found it two miles away at the intersection of our road and a state road. Why do UPS...

I got a notification that a package had been delivered. I checked the front porch: nothing. Garage door: nothing. I found it two miles away at the intersection of our road and a state road. Why do UPS and Amazon have no problem finding the front porch and FedEx can only find it 50% of the time? This was infuriating because the package contained perishable goods.

 – About 4 days ago.

So I have two packages sitting in a trailer at the Bessemer Alabama facility. They were supposed to be delivered on Saturday Oct 16th. I've spent several hours on the phone with customer service...

So I have two packages sitting in a trailer at the Bessemer Alabama facility. They were supposed to be delivered on Saturday Oct 16th. I've spent several hours on the phone with customer service and a fedex case agent. The case agent I talked to today was very nice and I believe she did everything in her power to help me. I offered to drive 60+ miles one way to pick up the packaged, I even offered to help them unload the truck. Told them I would sign whatever legal waiver they needed me to sign. None of that stuff matters to them! They are not interested in helping customers. The truck has now been sitting in the parking lot for over four days now. I guess it's like everything else Covid-19 is to blame. Maybe the truck tested positive :) Who knows. All I know is that the fedex system is designed to not help customers. Not sure why I decided to post this either other than to just vent!

 – About 4 days ago.

FedEx customer service is STUPID. I called to see why there was an address correction on 2 shipment (we have 2 locations) Address label is correct to go to my Warehouse location. But it all comes to...

FedEx customer service is STUPID. I called to see why there was an address correction on 2 shipment (we have 2 locations) Address label is correct to go to my Warehouse location. But it all comes to my storefront instead, with an address correction. FedEx says its a shipper problem, but my shipper says its a FedEx problem. I'm pissed off!!!!

 – About 4 days ago.

OMFG, FedEx, get my package from the local depot to my home. Experiment with paying a living wage until the robots come if need be. I'll pay the extra—*I need my stuff*. ...

OMFG, FedEx, get my package from the local depot to my home. Experiment with paying a living wage until the robots come if need be. I'll pay the extra—*I need my stuff*.

 – About 4 days ago.

The door tags that FedEx uses are absolutely useless.... I received one that did not have any shipping information whatsoever and absolutely no communication from the delivery man . No tracking number...

The door tags that FedEx uses are absolutely useless.... I received one that did not have any shipping information whatsoever and absolutely no communication from the delivery man . No tracking number no indication if a signature was required no time of attempted delivery. The driver was too lazy to fill out any of the boxes on the tag and all he did was put a sticker over the top of it with a number on it and a bunch of numbers I couldn't even read.
A "DOORTAG" is a piece of paper with absolutely no information worth anything on it, no better than a piece of toilet paper stuck to your door.
they claim the driver made three attempts to deliver the package ?BS BS BS BS BS !!!! There is no way in hell he was here three times! without me seeing him...... flipping door tags are USELESS pieces of paper for lazy drivers.

 – About 5 days ago.

I would like to state the whole reason as to why I’m on this site is I ordered off of Fashion Nova. I trusted them with my packages since I’ve ordered from them before and never had a problem....

I would like to state the whole reason as to why I’m on this site is I ordered off of Fashion Nova. I trusted them with my packages since I’ve ordered from them before and never had a problem. They would always ship out my orders with USPS since my mailing address is a PO Box. However, some individual there had the bright idea to ship out my order with FedEx hence why I’m on this site typing out my complaint about this company. I absolutely detest FedEx now.
A few days ago I get an email conformation stating that my package has been delivered. It was weird because the last time I picked up a package from my local FedEx, I got a call that they have my package and I need to go and pick it up. That didn’t happen this time. I then proceed to check my tracking number. My package was delivered. To California. I live in Guam. A whole ass 6,000 miles away from Cali. I don’t know who was handling my package but how the hell do you mix up the acronyms “GU” with “CA”. The zip code and city on the address is not even close to Cali too!
Customer service is also a f%@king joke. I wouldn’t even bother contacting them if your trying to figure out why your package was delivered to a whole different state. My local FedEx was no help either.
In other words, f%@k FedEx.

 – About 5 days ago.

Package at the same location for 3 weeks say it will be delivered in 4-5 days but the box NEVER moves.. No Customer Service…FedEx Fools...

Package at the same location for 3 weeks say it will be delivered in 4-5 days but the box NEVER moves.. No Customer Service…FedEx Fools

 – About 5 days ago.

Urgent Documents going Awol:

We have an urgent contractual issue that needed original guarantees shipped from our funding house to our client in another country. Quoted delivery was 4...

Urgent Documents going Awol:

We have an urgent contractual issue that needed original guarantees shipped from our funding house to our client in another country. Quoted delivery was 4 days, this is a small package and consists of about 6 pages in an envelope. Documents are now on holiday in Dubai and there is no feedback on actual delivery. We are on Day 7.

 – About 5 days ago.

Ordered a spare part from the UK to be shipped to Central Africa. It was a crytical spare part for our plant, I had another option but Fedex promised the world.

Big mistake, it took two...

Ordered a spare part from the UK to be shipped to Central Africa. It was a crytical spare part for our plant, I had another option but Fedex promised the world.

Big mistake, it took two weeks to leave the UK then got offloaded in Kenya and had a holiday there before coming to site.

Over promise and never deliver is their corporate mantra.

 – About 5 days ago.

My wedding was 10/15/2021, My wedding dress was being custom made in New York City , and was shipped 10/14/2021 overnight delivery by 12pm. (I am crying right now )…everything was wonderful until...

My wedding was 10/15/2021, My wedding dress was being custom made in New York City , and was shipped 10/14/2021 overnight delivery by 12pm. (I am crying right now )…everything was wonderful until 12 pm came and no delivery 1:00pm no delivery 2:00, 3:00, 4:00 no delivery and no updated information on my package since 12:00am 10/15/2021 saying my package was scanned in Indiana but no further information. My Alterier made multiple trips to the fedex location where my dress was shipped from and got no answers.My special day was ruined by fedex’s inadequate and unprofessional ability to deliver. When I insisted on my Alterier going back and requesting a refund for the delivery charge (of $184.00) fedex reps told him the delivery delay was due to bad weather in North Carolina on 10/15/2021, And I was not going to get a refund. What I don’t understand is that My fiancé’s tuxedo was dropped off by his Tailor at the same fedex location 10 minutes prior to when my dress was dropped off and they both had the same delivery address , and no “bad weather” prevented his tuxedo from getting delivered at 11:30 am on 10/15/2021 . Well wouldn’t you think they would deliver it Saturday , so did I but nope it was Monday 10/18/2021 . Fedex don’t even have the decency to admit they made an error and refund the shipping charge , nooo they are going lie about the circumstances so they can steal the delivery charge. Shame on them. Please beware… if you something of importance that need to be shipped with expedited delivery don’t trust fedex to the task , you will only be disappointed.

 – About 5 days ago.

How is FedEx still in business? I avoid purchases from businesses that use FedEx, and I'll gladly pay a few dollars more for a different carrier when its an option. FedEx is routinely a week late....

How is FedEx still in business? I avoid purchases from businesses that use FedEx, and I'll gladly pay a few dollars more for a different carrier when its an option. FedEx is routinely a week late. Packages will just sit for days at one location according to their tracking.
It never fails, every time I purchase something urgent, FedEx is the carrier. FedEx sucks

 – About 5 days ago.

Worst service I have ever see.. they charge for priority package and don't deliver at time. My package is stuck in Memphis and it's urgent..No one help here. No one have information. I will...

Worst service I have ever see.. they charge for priority package and don't deliver at time. My package is stuck in Memphis and it's urgent..No one help here. No one have information. I will never going to use FedEx again....I swear.

 – About 5 days ago.

I am expecting a package that was send overnight, and signature is required.


I have to stay at home for the package and have to use my vacation days to do that.

On the...

I am expecting a package that was send overnight, and signature is required.


I have to stay at home for the package and have to use my vacation days to do that.

On the first day, the package was loaded on the vehicle at 6:48 am and I waited patiently until I got a message at 5 pm that it was cancelled.
On the second day, the package was loaded on the vehicle at 9:14 am and the tracking info did not even give an expected delivery date. I waited for a whole day in the house and it did not show up - I made 6 phone calls to Fedex and everyone of them told me that they put a note in the system and they will guarantee delivery on the day. I waited until 8 pm and it never happened.

I have to go back to work on the third day and I have to leave my house. They told me to arrange pick up at the facility.

So I paid for overnight shipping, spend two days in my house, used two vacation days, and in the end I need to make arrangements to pick it up.

Fedex has the worst service.

 – About 5 days ago.

My medical supplies are days late. Now tracking shows “no scheduled delivery”. Will never use Fedex again....

My medical supplies are days late. Now tracking shows “no scheduled delivery”. Will never use Fedex again.

 – About 5 days ago.

Hi. Waited all day for a covid test that I needed for re-entry to the US. I am flying out tomorrow morning. Their website said they attempted delivery. Aside from that I was sitting the window all day...

Hi. Waited all day for a covid test that I needed for re-entry to the US. I am flying out tomorrow morning. Their website said they attempted delivery. Aside from that I was sitting the window all day waiting there was no indication ANYWHERE that I needed to be home for this delivery. There was also no notification that they were there. I am trying to file a complaint since something like this happens literally with every FedEx delivery to my house. I cannot find a place to make a complaint aside from their phone number which is useless. Anyone know how to contact their main offices?

 – About 5 days ago.

Package sent out from Exton, PA on Oct 4th .. it finally destination is Concord Ca. it is now Oct 19th, package has been sitting in Sacramento since Oct 17th and haven’t moved.. and they estimate...

Package sent out from Exton, PA on Oct 4th .. it finally destination is Concord Ca. it is now Oct 19th, package has been sitting in Sacramento since Oct 17th and haven’t moved.. and they estimate the delivery date Oct 20th.. what a way to run a logistic company !! calling their so call 24hr support is useless …

 – About 5 days ago.

the fedex hub for my city has been overwhelmed since i'm assuming the beginning of the pandemic. The issue is the software for the tracking is always late, i understand but you should just change...

the fedex hub for my city has been overwhelmed since i'm assuming the beginning of the pandemic. The issue is the software for the tracking is always late, i understand but you should just change your prices if youre going to have every damn shipment late. shit company.

 – About 5 days ago.

FedEx needs to be shut down!!! Bunch of thieves they are !!...

FedEx needs to be shut down!!! Bunch of thieves they are !!

 – About 5 days ago.

If you try to call their "customer service" you get directed to a call center somewhere in India, which probably doesn't even communicate back to the US at all! ...

If you try to call their "customer service" you get directed to a call center somewhere in India, which probably doesn't even communicate back to the US at all!

 – About 6 days ago.

Instead of Let's go Brandon - Let's go FedEx. My package was scanned and loaded for delivery the 30 mile home delivery on October 11 and I am still waiting. I can walk the 30 miles in 8-10...

Instead of Let's go Brandon - Let's go FedEx. My package was scanned and loaded for delivery the 30 mile home delivery on October 11 and I am still waiting. I can walk the 30 miles in 8-10 hours. The worthless customer service is located in Guatemala.
The rep lied in stating only the shipper can file a claim when the FedEx website states either shipper or recipient can file. This was medication for my chronic kidney disease. Screw FedEx and screw Fred Smith

 – About 6 days ago.

Cannot trust thus company. They take your money but do not provide a product. Sending to India is hopless. No customer service there and no one here will help. One phone number for all of India and...

Cannot trust thus company. They take your money but do not provide a product. Sending to India is hopless. No customer service there and no one here will help. One phone number for all of India and it doesn't work. The only other customer service number does not have enough digits. Unbelievable really. They simply don't care. Scam company.

 – About 6 days ago.

My package is on a 50 state tour before delivery, unless they decide to go international!...

My package is on a 50 state tour before delivery, unless they decide to go international!

 – About 6 days ago.

I live in California, ordered an item online from Tennessee on September 27th 2021, it was shipped FedEx the next morning. It's now October 18th and still no package, although it has finally made...

I live in California, ordered an item online from Tennessee on September 27th 2021, it was shipped FedEx the next morning. It's now October 18th and still no package, although it has finally made it to California. Of course when you call them they blame it all on the China Virus, I'm not buying that argument, I haven't had any problems with UPS or even the USPS! I'll never use FedEx again!

 – About 1 Week ago.

I ordered diabetes supplies from Total Diabetes Supplies in Florida. Their website does not show any shipping options or the company they used. Now it is obvious. They used FedEx and I had to be...

I ordered diabetes supplies from Total Diabetes Supplies in Florida. Their website does not show any shipping options or the company they used. Now it is obvious. They used FedEx and I had to be home to received it on the date that they picked. I couldn’t be home that day. So after going to the FedEx website and paying $11 more, I could reschedule for the next business day. Fine. I stayed home and waited. They never showed. I would get automated emails from them promising delivery the next day. Never showed. They called me twice promising delivery the next day. Nope. This ridiculous game went on for over a month. I called Total Diabetes Supply and complained they sent me a replacement with my blessing to just leave it on the porch. That worked. I will never buy from any vendor that uses FedEx. Unbelievable.

 – About 1 Week ago.

Here we go again!
I ordered something from Amazon, found out it was sold and shipped from a company less than an hour from my house. FedEx picked it up the very same day, Oct. 13. It has been...

Here we go again!
I ordered something from Amazon, found out it was sold and shipped from a company less than an hour from my house. FedEx picked it up the very same day, Oct. 13. It has been sitting at their Independence KY hub, also less than an hour from my house, ever since. No updates, just "Delayed" pieces of shit!

 – About 1 Week ago.

Well...this one truly takes the proverbial cake: Fedex knowingly (my opinion) led hardened criminals to my front door-we have filed a criminal complaint, and will be pursuing them for gross negligence...

Well...this one truly takes the proverbial cake: Fedex knowingly (my opinion) led hardened criminals to my front door-we have filed a criminal complaint, and will be pursuing them for gross negligence breach of contract and a few other minor charges, but we iwll not relent, their actions were criminal, someone will pay-and for our move...

 – About 1 Week ago.

in the past month packages come up to 1 week late. They sit in one of two distribution centers (newark 30miles away, tracy 90 miles away) for days past original delivery date without any updates. ...

in the past month packages come up to 1 week late. They sit in one of two distribution centers (newark 30miles away, tracy 90 miles away) for days past original delivery date without any updates. One package was lost/damaged and had to be re-sent out by the vendor. Calling them does not help. Their support system is horrible, bad connection with rep. couldnt hear what they are saying, or rep says they will forward you to another department and it goes back to the automated system. Latest one is they said they'd escalate and I'd get a call back. I did get a call back, but the guy didnt give me any new information, just "its stuck in Newark, we are having a higher than normal amount of packages". Okay thats fine...I get that...but dont promise delivery dates on your website, especially when a signature is required. I made sure someone was available to sign for at least two promised days now, and at the end of the day it switches to "pending", no delivery date known. This is absurd. The escalated call back said "we'll update the website when we know when it will be delivered"...really? the website that gives incorrect info and false promises? I dont trust that. Do your holiday shopping early, make sure your vendor does not use FedEx. too many issues in the past month, this is not a one time thing...this is a systematic problem that they do not seem to be able to get a handle of....the only way they will get a handle of this, is if they have less packages to deliver. Guess what? FedEx SUCKS!

 – About 1 Week ago.

my package has been sitting in tracy, CA for about 2 weeks now. they damaged the barcode and had to replace it a f%@king week ago. and haven't done shit since. ...

my package has been sitting in tracy, CA for about 2 weeks now. they damaged the barcode and had to replace it a f%@king week ago. and haven't done shit since.

 – About 1 Week ago.

Fed ex lost multiple packages. They flat out lie to you over the phone regarding package delivery. DONT USE FED EX. THEY TAKE YOUR MONEY. THEY STEAL YOUR PACKAGES AND DONT DELIVER...

Fed ex lost multiple packages. They flat out lie to you over the phone regarding package delivery. DONT USE FED EX. THEY TAKE YOUR MONEY. THEY STEAL YOUR PACKAGES AND DONT DELIVER

 – About 1 Week ago.

FedEx business is not all about delivering packages. It's the logistics. That is where FedEx fails. I had a package sitting at a larger FedEx facility for 6 days. The funny thing about this was,...

FedEx business is not all about delivering packages. It's the logistics. That is where FedEx fails. I had a package sitting at a larger FedEx facility for 6 days. The funny thing about this was, that FedEx facility is 20 minutes from my house.

 – About 1 Week ago.

My package has been stuck in Memphis, TN since 9/28/21 - Scanned at 12:23 AM. No movement since then. Has anyone had any luck contacting the HUB in Memphis, TN? ...

My package has been stuck in Memphis, TN since 9/28/21 - Scanned at 12:23 AM. No movement since then. Has anyone had any luck contacting the HUB in Memphis, TN?

 – About 1 Week ago.

I understand times are tough right now with the pandemic, and supply chain issues, and lack of workers; but just be honest with customers. Don’t tell me that my package is expected to be delivered...

I understand times are tough right now with the pandemic, and supply chain issues, and lack of workers; but just be honest with customers. Don’t tell me that my package is expected to be delivered today when I know that it’s not. Just tell me straight up like “yeah, it’s prob gonna be at least another week”. You have me sitting at home wasting my time waiting for something that’s not going to show up.

 – About 1 Week ago.

Package goes unattended, shipped 4th picked up 6th shipped to Kenesaw ga then to Illinois back to kennsaw now no one knows.easy thomaston ga to kankakee Illinois ...

Package goes unattended, shipped 4th picked up 6th shipped to Kenesaw ga then to Illinois back to kennsaw now no one knows.easy thomaston ga to kankakee Illinois

 – About 1 Week ago.

Here is a simple solution to your frustrations DON'T USE FEDEX. Tell another Business. ...

Here is a simple solution to your frustrations DON'T USE FEDEX. Tell another Business.

 – About 1 Week ago.

Filed a dispute with my vendor (Fanatec) --- maybe they will learn to stop partnering with a $h!t unethical company like FedEx. You are losing business because of it....

Filed a dispute with my vendor (Fanatec) --- maybe they will learn to stop partnering with a $h!t unethical company like FedEx. You are losing business because of it.

 – About 1 Week ago.

All they do is hand you over to a different department, their driver don't have cell phones so they don't call when they are here, start out delivery between 8-45 am to 12:45 pm never comes so...

All they do is hand you over to a different department, their driver don't have cell phones so they don't call when they are here, start out delivery between 8-45 am to 12:45 pm never comes so no it's 12:45-8:00 pm so sit outside in the cold, then never comes, so it's the next day, going on day 3 of the same shit

 – About 1 Week ago.

2 day shipping from Fresno, CA to Pittsburg, CA . sent out oct 12th, it is now Oct 17th and my package is in Percival, IA with no estimate delivery date. ...

2 day shipping from Fresno, CA to Pittsburg, CA . sent out oct 12th, it is now Oct 17th and my package is in Percival, IA with no estimate delivery date.

 – About 1 Week ago.

all other delivery company are doing there delivery just fine , maybe a few days delay.. but fed ex is the worst company I have ever dealt with just LIE LIE LIE. This is a poorly run company and all...

all other delivery company are doing there delivery just fine , maybe a few days delay.. but fed ex is the worst company I have ever dealt with just LIE LIE LIE. This is a poorly run company and all the money going to the top. They need to reevaluate how they do buisness.. hate them and will never use them again

 – About 1 Week ago.

My package was collected on 9.29.21 from Business and sent to Orlando Florida and for the next 13 days on a loop from Tampa Florida to Davenport Florida, currently it is in Orlando. I don’t think I...

My package was collected on 9.29.21 from Business and sent to Orlando Florida and for the next 13 days on a loop from Tampa Florida to Davenport Florida, currently it is in Orlando. I don’t think I will ever receive the package. I think Fedex is a drug mule pretending to be a shipping company. What legitimate company runs daily through the same 2 cities unless they’re running illegall drugs?

 – About 1 Week ago.

Told me I wasn't home. Saw driver turn around and leave. Next I was told that I changed the date. I think they should go back to pony Express state wide would be faster....

Told me I wasn't home. Saw driver turn around and leave. Next I was told that I changed the date. I think they should go back to pony Express state wide would be faster.

 – About 1 Week ago.

Package late, tried to pick up at local office, to lazy to look. Customer service promised delivery today (Saturday). Knowing damn well fed ex does not deliver on weekends here. Always the same...

Package late, tried to pick up at local office, to lazy to look. Customer service promised delivery today (Saturday). Knowing damn well fed ex does not deliver on weekends here. Always the same experience. Horrible

 – About 1 Week ago.

I shipped my package on 10/9 to India.
Not left Oakland center.
No further info, besides shipment delayed.
Customer support sucks as well...

I shipped my package on 10/9 to India.
Not left Oakland center.
No further info, besides shipment delayed.
Customer support sucks as well

 – About 1 Week ago.

When you absolutely, positively do not want a package to be delivered on time, trust FedEx....

When you absolutely, positively do not want a package to be delivered on time, trust FedEx.

 – About 1 Week ago.

FedEx sucks. On a recent package their tracking showed “Delivered” but I was home on that day at that hour. No courtesy doorbell ring, nothing. I put in a claim and naturally it was denied...

FedEx sucks. On a recent package their tracking showed “Delivered” but I was home on that day at that hour. No courtesy doorbell ring, nothing. I put in a claim and naturally it was denied since “our tracking showed it was delivered.” I mean…WTF…how can you ever win with that logic?

Then this week an eBay package was shipped out (from southern Cal to northern Cal). Estimated delivery date was yesterday, but tracking shows package is “potentially delayed.” Wow thanks. Tracking hasn’t updated from 3 days ago!! A similar eBay package shipped on the same day arrived just today (ahead of schedule). Of course, the carrier was USPS, not FedEx.

I’ve had it up to here with FedEx and I request all merchants to NOT use them for my purchases. USPS, UPS, even OnTrac is better.

 – About 1 Week ago.

My package was dropped off at fedex on oct 5. Where it sat for 4 days before finally being moved. Its now oct 16th and ive gotten no new updates on my pa kage. Its only going two states over??? Usps...

My package was dropped off at fedex on oct 5. Where it sat for 4 days before finally being moved. Its now oct 16th and ive gotten no new updates on my pa kage. Its only going two states over??? Usps would be faster and have more updates. I literally couldve driven down and gotten it, vacationed for a bit, and drive back in this time

 – About 1 Week ago.

Tyler TX: I have mailed a package to India by FedEx on 9-OCT-2021. The expected date of delivery was 14-OCT-2021. It is still sitting at FedEx hub in Memphis, TN. They do not know when it will...

Tyler TX: I have mailed a package to India by FedEx on 9-OCT-2021. The expected date of delivery was 14-OCT-2021. It is still sitting at FedEx hub in Memphis, TN. They do not know when it will move further. The customer service representative can not tell the status. They promise to inform you by email or text that they never send.

 – About 1 Week ago.

Because they say my package isn't shipped out due to "Weather Delay" when its 65 degrees out...

Because they say my package isn't shipped out due to "Weather Delay" when its 65 degrees out

 – About 1 Week ago.

When I found out chewy was using FedEx for 1/2 of my order, I canceled it even though it had been packed and labeled....

When I found out chewy was using FedEx for 1/2 of my order, I canceled it even though it had been packed and labeled.

 – About 1 Week ago.

It's rarer for a package to arrive on time at this point...

It's rarer for a package to arrive on time at this point

 – About 1 Week ago.

We need to FIND OUT where the CEO of FEDEX LIVES. I BET we'll get results THEN....(Wink, Wink)...

We need to FIND OUT where the CEO of FEDEX LIVES. I BET we'll get results THEN....(Wink, Wink)

 – About 1 Week ago.

The CEOS of FEDEX are CLEARLY DEMONIC AND GREEDY????????????!! They TAKE YOUR MONEY and DON'T DELIVER YOUR PACKAGES ON TIME, and their DRIVERS are LAZY PIECES OF TRASH!!! We the PUBLIC MUST DO...

The CEOS of FEDEX are CLEARLY DEMONIC AND GREEDY????????????!! They TAKE YOUR MONEY and DON'T DELIVER YOUR PACKAGES ON TIME, and their DRIVERS are LAZY PIECES OF TRASH!!! We the PUBLIC MUST DO SOMETHING. They can't continue to get away with this!!!

 – About 1 Week ago.

FedEx keeps apparently making "delivery attempts" (aka the lazy pos shithead driver refusing to just get out of his truck and give me my urgent f%@king package that i need FOR SCHOOL!!!!!!!!!)...

FedEx keeps apparently making "delivery attempts" (aka the lazy pos shithead driver refusing to just get out of his truck and give me my urgent f%@king package that i need FOR SCHOOL!!!!!!!!!) f%@k fedex!!! i f%@king watched them drive by!!!

 – About 1 Week ago.

fedex ass nigga....

fedex ass nigga.

 – About 1 Week ago.

Not a single package this year has come on time, and when they do arrive, the box and sometimes the item, are damaged....

Not a single package this year has come on time, and when they do arrive, the box and sometimes the item, are damaged.

 – About 1 Week ago.

On top of all the issues with FedEx Ground, apparently their drivers are now paid to spawn road rage for no reason whatsoever. I turned on a blinker to merge left with lots of space between me and the...

On top of all the issues with FedEx Ground, apparently their drivers are now paid to spawn road rage for no reason whatsoever. I turned on a blinker to merge left with lots of space between me and the semi on my left. As soon as my blinker came on the semi driver punched the throttle and tried very hard to run my family off the road. I have a photo of the trailer number and license plate, but the customer service people just hang up when called. They don’t care about safety or courteous driving practices. What a bunch of losers.

 – About 1 Week ago.

I PURCHASED A 48X36 MIRROR FROM BED BATH & BEYOND OVER A MONTH AGO. THE FIRST ONE DELIVERED BY THE MORONS AT FED EX WAS BROKEN. I HAD TO RETURN TO THE STORE AND I ORDERED ANOTHER. I LIVE IN OAKDALE,...

I PURCHASED A 48X36 MIRROR FROM BED BATH & BEYOND OVER A MONTH AGO. THE FIRST ONE DELIVERED BY THE MORONS AT FED EX WAS BROKEN. I HAD TO RETURN TO THE STORE AND I ORDERED ANOTHER. I LIVE IN OAKDALE, CA, AFTER IT WENT FROM STOCKTON TO MANTECA TO HAYWARD (YEAH, FREAKIN HAYWARD) IT SHOWED UP, 2 DAYS LATE AND BROKEN AGAIN. WHAT A BUNCH OF CRAP.

(WOW, IT FELT REALLY GOOD TO GET THAT OFF MY CHEST, THANKS FOR LISTENING)

 – About 1 Week ago.

Bought a desk from Ikea, and I been waiting for half a month. And it came like 2 day early, but what the f%@k, it is not f%@king delivered. I create a case, but the next day, no one response back and...

Bought a desk from Ikea, and I been waiting for half a month. And it came like 2 day early, but what the f%@k, it is not f%@king delivered. I create a case, but the next day, no one response back and they said the case is closed. And the representative couldn't open new case and ask me to file a cliam. bitch, it's a f%@king 16kg desk how the f%@k did it get lost or deliver to a wrong address. Did the f%@king drivers swallowed it????????? Overall, Fedex is a f%@king piece of shit. Don't understand why companies still deal with this motherf%@ker.

 – About 1 Week ago.

My packages have also been stuck in the Sacramento black hole for over a week now. I'm not a huge online shopper but I had some sentimental packages sent to me from family that I've been...

My packages have also been stuck in the Sacramento black hole for over a week now. I'm not a huge online shopper but I had some sentimental packages sent to me from family that I've been waiting on that at this point I'm just going to assume may be lost and I'm a little upset about it.

 – About 1 Week ago.

First of all, the hours of calls with FedEx customer service yielded some useful information: The Memphis, TN hub is 2,000 people understaffed currently; AND there are 300 miles of conveyor belts at...

First of all, the hours of calls with FedEx customer service yielded some useful information: The Memphis, TN hub is 2,000 people understaffed currently; AND there are 300 miles of conveyor belts at this facility just waiting to eat your packages. I shipped two international packages for work on Sept 17th. The contents of these packages were irreplaceable, and between labor and legal contracts they were valued at around $100k. So, Sept 18th they arrive in Memphis at the international hub. Where are they now? One package was broken open and the "content were separated from the box" (the super unpleasant asshole in claims informed me the conveyor belts likely chewed the box up and busted the contents all over the facility), and I'll be damned if the other package didn't disappear into thin air. FedEx considers these packages a total loss and are refunding me the shipping. Ain't that fair of them? I spoke with customer service DAILY for 3 weeks straight before finally giving up. There's no way to contact the Memphis trace department directly, you'll never get a callback from customer service, and insurance only covers value up to $100. FedEx, you've gotten too big for your britches. Can't keep up with volume AND keep track of packages? QUIT TAKING ON CONTRACTS.

 – About 1 Week ago.

Always run and go with these people. The UPS guy always rings my bell and waits. I offer the UPS guy $20 to help me carry heavy packages up the three stories but, FedEx will run away if package is...

Always run and go with these people. The UPS guy always rings my bell and waits. I offer the UPS guy $20 to help me carry heavy packages up the three stories but, FedEx will run away if package is heavy. Also, they delivery date is always off and they will state a certain date but deliver before that date or keep pushing the date back. Never know where you stand. I now don’t order anything that will be delivered by Fedex; I go somewhere else until either UPS or USPS is delivery company.

 – About 1 Week ago.

Ordered a desk so I could begin working from home OCT 1st.... they said if it's not there by the 18th I can call the shipper and deal with it through them..... it was "on the truck for...

Ordered a desk so I could begin working from home OCT 1st.... they said if it's not there by the 18th I can call the shipper and deal with it through them..... it was "on the truck for delivery today" or "scheduled for delivery today" every day from October 8th to today October 15th and it just got rescheduled AGAIN!!!? Never again will I use FedEx if I have a choice!!!!!

 – About 1 Week ago.

I never use fedex if I can help it. But so many companies stick with them as a distributor it drives me crazy. Every time I see fedex when I get to the shipping information page of a website I can...

I never use fedex if I can help it. But so many companies stick with them as a distributor it drives me crazy. Every time I see fedex when I get to the shipping information page of a website I can guarantee my package will be late.

 – About 1 Week ago.

Shipping is a mess...6 days from MD to CT.............Lets Go Brandon! ...

Shipping is a mess...6 days from MD to CT.............Lets Go Brandon!

 – About 1 Week ago.

Ordered a foot locker for an upcoming deployment. A bit of a tight timeline but foolishly thought that FEDEX would deliver on time. Not the first time they’ve let me down, so shame on me I...

Ordered a foot locker for an upcoming deployment. A bit of a tight timeline but foolishly thought that FEDEX would deliver on time. Not the first time they’ve let me down, so shame on me I guess…

 – About 1 Week ago.

my phone has been "delivered" but either to the wrong address or stole and fedex customer service is so useless and not helping me at all....

my phone has been "delivered" but either to the wrong address or stole and fedex customer service is so useless and not helping me at all.

 – About 1 Week ago.

I really don’t understand why so many companies use fed ex. I have never received a package on time. With one very expensive package being on a truck for 3 weeks driving back and forth past my by...

I really don’t understand why so many companies use fed ex. I have never received a package on time. With one very expensive package being on a truck for 3 weeks driving back and forth past my by house, I finally requested that it be left at a center that I could pick it up from. They makes it as “delivered.” If I pick it up, it’s not delivered.

They leave packages on the road to get stolen and the boxes always look like they’ve been through the ringer.
Presently, I have two packages that should have arrived at my house, yesterday. One is on the yo-yo truck that drives past my house and the other has been sitting in a warehouse for 5 days.

 – About 1 Week ago.

They loose packages. Multiple fedex support have multiple suggestion. I have never received a package on time from The vendor that uses fedex as their delivery.

When I call they give a...

They loose packages. Multiple fedex support have multiple suggestion. I have never received a package on time from The vendor that uses fedex as their delivery.

When I call they give a shitty ass reason starting by saying we are a very reliable company. Reliability my ass. . ..

 – About 1 Week ago.

I wish I could now if the seller ships fedex, this way I could avoid purchase at all....

I wish I could now if the seller ships fedex, this way I could avoid purchase at all.

 – About 2 weeks ago.

Fedex has destroyed Chewy's 1-3 day deliveries. Complain to chewy loudly.Some orders take as long as 8 days. Their worse then the USPS....

Fedex has destroyed Chewy's 1-3 day deliveries. Complain to chewy loudly.Some orders take as long as 8 days. Their worse then the USPS.

 – About 2 weeks ago.

DEMAND REFUNDS OF SHIPPING COSTS FROM VENDORS WHO USE FEDEX ... 2-1/2 weeks & counting for my delivery that's just been sitting in my hometown. I demanded -- and received -- a refund from the...

DEMAND REFUNDS OF SHIPPING COSTS FROM VENDORS WHO USE FEDEX ... 2-1/2 weeks & counting for my delivery that's just been sitting in my hometown. I demanded -- and received -- a refund from the vendor I purchased an item from ($22), and threatened to file a claim with my bank, and the Better Business Bureau. If enough people complain to these vendors, they will see that partnering with FEDEX is actually costing their business money, sales, and more...

 – About 2 weeks ago.

Shortwave radio ordered from EBAY was received by FEDEX on 9/29 in Sacramento California.
Made it to Troutdale (within 20 miles from my Portland delivery address) on 10/1.
Then it went to...

Shortwave radio ordered from EBAY was received by FEDEX on 9/29 in Sacramento California.
Made it to Troutdale (within 20 miles from my Portland delivery address) on 10/1.
Then it went to Kent Wash. (170 miles away) on 10/5.
Last tracking update says "info sent to USPS on 10/7".
It is now 10/13 (6 days later).
Super-Duper. WTG FEDEX.

 – About 2 weeks ago.

I absolutely despise fedex. Why do people still use them for shipping. Ordered a pair of shoes from Adidas....they were supposed to arrive on Oct 5th after sitting in a city 40 minutes from my house...

I absolutely despise fedex. Why do people still use them for shipping. Ordered a pair of shoes from Adidas....they were supposed to arrive on Oct 5th after sitting in a city 40 minutes from my house for 4 days they finally said they were out for delivery on the 9th. Oh but wait, it never got delivered that day or the next day, finally they were deliver on Oct 11th. Such BS!! Then I order 3 rugs from Rugs.com, I wanted to die when I saw that they also would be using Fed f%@king Ex!! So I paid for 2 day shipping, its been 6 days, yep 6!! I I tracked it last night and it was supposed to be delivered today, yeah right!! I tracked it again today and it says theres a "potential" delay. Really you think it might be delayed cuz its now 8pm and they are still in Knoxville TN...I live near Seattle Wa . Did I say I f%@king hate fed ex!!! They are worthless. I dont want to hear about covid issues or short staffing issues....fed ex has always sucked and they will never be different. They need to close up shop and leave the delivering to the companies that actually want to deliver and not constantly have excuses. #fedex=worthless

 – About 2 weeks ago.

Paid for International Express for the 3 to 5 days after FedEx receives it. FedEx received it 4 days ago and it is still sitting at the hub in Shanghai China... ...

Paid for International Express for the 3 to 5 days after FedEx receives it. FedEx received it 4 days ago and it is still sitting at the hub in Shanghai China...

 – About 2 weeks ago.

Paid for overnight shipping. 2 days later it arrived 4 miles from me. 6 days later it is still at the sorting location waiting to be “scanned in”. Called customer service support to see if someone...

Paid for overnight shipping. 2 days later it arrived 4 miles from me. 6 days later it is still at the sorting location waiting to be “scanned in”. Called customer service support to see if someone on the other side planet in India could help. For 5 days with at least one call a day, I get the same BS. “We are escalating your ticket”. Radio silence until I call again. May as well pay for ground or USPS. FedEx overnight only cost more and never arrives

 – About 2 weeks ago.

package was supposed to be delivered october 11 but now the status is "potentially delayed" stuck in ONTARIO, CALIFORNIA. of course no help from the CSS team. becoming very worried since this...

package was supposed to be delivered october 11 but now the status is "potentially delayed" stuck in ONTARIO, CALIFORNIA. of course no help from the CSS team. becoming very worried since this is a valuable package and not sure the place i bought it from would consider a refund since it's "not their fault." i wish companies would stop using fedex. why is this company not boycotted?

 – About 2 weeks ago.

FedEx can gargle a gaggle of herpes infested cocks...

FedEx can gargle a gaggle of herpes infested cocks

 – About 2 weeks ago.

Round and round the bull Shit goes... Where it stops nobody knows. Contacts shipper Cant find my package because fedex hasnt reported my tracking sense my package left London. Fedex cant find my...

Round and round the bull Shit goes... Where it stops nobody knows. Contacts shipper Cant find my package because fedex hasnt reported my tracking sense my package left London. Fedex cant find my package because nothings been reported sense it left London. f%@king top notch quality you dumb son of a bitches.

 – About 2 weeks ago.

Package has been sitting in Newark, CA for 6 days and counting. I live less than an hour away. Over 12 days total waiting for them to figure out how to deliver a package. ...

Package has been sitting in Newark, CA for 6 days and counting. I live less than an hour away. Over 12 days total waiting for them to figure out how to deliver a package.

 – About 2 weeks ago.

I work for a Large Instrument Distributor who uses FedEx exclusively and it seems the FedEx employees are on a "Let's see how many Guitars we can BREAK Today" binge! At least 6 guitars...

I work for a Large Instrument Distributor who uses FedEx exclusively and it seems the FedEx employees are on a "Let's see how many Guitars we can BREAK Today" binge! At least 6 guitars arrived at Music Stores BROKEN this past week alone!

 – About 2 weeks ago.

I have a package that has been sitting in Tracy, Ca for over 4 days. I have contacted FedEx but nothing is being done about it!!!! Stop shipping with FedEx!!!!...

I have a package that has been sitting in Tracy, Ca for over 4 days. I have contacted FedEx but nothing is being done about it!!!! Stop shipping with FedEx!!!!

 – About 2 weeks ago.

15 days late, and counting. With no end in sight. It's been sitting in my hometown for 13 days now, its status bouncing from Pending to In Transit to Out for Delivery, and back to Pending and In...

15 days late, and counting. With no end in sight. It's been sitting in my hometown for 13 days now, its status bouncing from Pending to In Transit to Out for Delivery, and back to Pending and In Transit. F--- YOU, FedEx

 – About 2 weeks ago.

2 packages stuck in the Sacamento, CA black hole. One of them since Sep 25 (18 days now). No indication of when they may actually be delivered. Just generic "in transit" message....

2 packages stuck in the Sacamento, CA black hole. One of them since Sep 25 (18 days now). No indication of when they may actually be delivered. Just generic "in transit" message.

 – About 2 weeks ago.

16 days late...

16 days late

 – About 2 weeks ago.

Package was already delayed a day because it sat in Maryland on it's way to New York. Now it's delayed again because these retards sent it to f%@king Buffalo from my local hub which is 250...

Package was already delayed a day because it sat in Maryland on it's way to New York. Now it's delayed again because these retards sent it to f%@king Buffalo from my local hub which is 250 miles in the opposite direction. Seriously are 1 st graders running this company?

 – About 2 weeks ago.

They damaged my package at the local hub. Had it replaced. Was supposed to have been here yesterday. Now it’s gotten delayed at the same place.I’ve never had any trouble with UPS. I hate FedEx....

They damaged my package at the local hub. Had it replaced. Was supposed to have been here yesterday. Now it’s gotten delayed at the same place.I’ve never had any trouble with UPS. I hate FedEx. Smh

 – About 2 weeks ago.

Dont feel bad. Ordered a racing cockpit from the UK shipped out same day I ordered it. Traveled to the London air port an vanished off the face of the planet. Last update I got was 5 days ago saying...

Dont feel bad. Ordered a racing cockpit from the UK shipped out same day I ordered it. Traveled to the London air port an vanished off the face of the planet. Last update I got was 5 days ago saying it left London an nobody knows where the f%@k its at. Havent had a delivery date sense it left the shipper. Just says in transit an for delivery just stays stuck on pending. 600.00 of my Shit randomly floating around in some POS box van in god only knows where.

 – About 2 weeks ago.

Also experience delays. Notified package is being held up. It’s 20 minutes from
my home and is taking over 2 days so far. ...

Also experience delays. Notified package is being held up. It’s 20 minutes from
my home and is taking over 2 days so far.

 – About 2 weeks ago.

I hate Fedex. Their customer service is the worst. I have called about 10 times to check on the status of a package that they were supposed to deliver 2 weeks ago and they won't do anything about...

I hate Fedex. Their customer service is the worst. I have called about 10 times to check on the status of a package that they were supposed to deliver 2 weeks ago and they won't do anything about it. It is always the same response "Will will give you a call back within 48 hrs". I hope the company closes down and never reopens.

 – About 2 weeks ago.

My package stuck at NILE, IL for 6 days and still counting to the next stop, f%@k you Fedex...

My package stuck at NILE, IL for 6 days and still counting to the next stop, f%@k you Fedex

 – About 2 weeks ago.

I ordered a desk from Costco. Was being liveried in 3 separate boxes. I got 2 of the 3. My 3rd shows it left Orlando on Oct 4th. It’s 3 hours from me and on Oct 12th still no update. When I call...

I ordered a desk from Costco. Was being liveried in 3 separate boxes. I got 2 of the 3. My 3rd shows it left Orlando on Oct 4th. It’s 3 hours from me and on Oct 12th still no update. When I call them they say it’s moving thru their system. One rep commented on how heavy the box is. I guess the drivers don’t want to deal with it so it sits. I called Costco to complain today. I am told FedEx ground is independently owned by area like a franchise. Sounds like they can pick and choose what they will deliver. Never again.

 – About 2 weeks ago.

Very large expensive package to be delivered tonight. Last place: Orlando. Say out for delivery tonight. Just checked at 7pm. Now it an emergency exception. Who updates their package statuses. Will...

Very large expensive package to be delivered tonight. Last place: Orlando. Say out for delivery tonight. Just checked at 7pm. Now it an emergency exception. Who updates their package statuses. Will never use FedEx or companies that use them again. This is the second time. The first time they lost or damaged packages that had to be sent out again by the vendor. This is a clown show.

 – About 2 weeks ago.

I paid for Fedex Ground to be delivered on 10/8/2021. Fedex did not deliver or even attempt to deliver on 10/8/2021 instead, on a public Holiday, 10/11/2021, they attempted delivery at a government...

I paid for Fedex Ground to be delivered on 10/8/2021. Fedex did not deliver or even attempt to deliver on 10/8/2021 instead, on a public Holiday, 10/11/2021, they attempted delivery at a government office, knowing it to be closed. Then promised to deliver on 10/12/2021. I woke up this morning and at 8:47AM the status had changed again to delivery expected on 10/13/2021 and no attempt was even made!!!! When I have something sensitive to ship, I will definitely not be using FEDEX ANY LONGER! FEDEX IS COMPLETELY UNRELIABLE!!!!

 – About 2 weeks ago.

I will not buy from venders who use fedex until they get their ahit together!!!...

I will not buy from venders who use fedex until they get their ahit together!!!

 – About 2 weeks ago.

After not being updated on tracking since texas it shows up being delivered today..after being a day late already ..waited and waited finally at 2:30 pm driver roots around in truck for 5 minutes...

After not being updated on tracking since texas it shows up being delivered today..after being a day late already ..waited and waited finally at 2:30 pm driver roots around in truck for 5 minutes then steps out with sheepish grin and says sorry sir the package is not here. With all their tech and supposedly real time tracking (lmao) wth. In the future when i order or ship something if the seller uses fedcrap ill look else where. Wonder how long it will take to update their real time tracking and generate a new email. Prolly say sorry you missed the delivery attempt. Pls call and pay $15.00 if you want it delivered again

 – About 2 weeks ago.

FedEx is horrible! We have several packages just sitting at a facility in Kent, WA and Portland, OR. We paid for overnight delivery and now we've been waiting well over a week. WTF. ...

FedEx is horrible! We have several packages just sitting at a facility in Kent, WA and Portland, OR. We paid for overnight delivery and now we've been waiting well over a week. WTF.

 – About 2 weeks ago.

My package has been sitting at the Hayward Ca. Fed Ex facility for over a week and still no package, and there customer service reps are the worst. What kind of clown show are they running.... What an...

My package has been sitting at the Hayward Ca. Fed Ex facility for over a week and still no package, and there customer service reps are the worst. What kind of clown show are they running.... What an absolute joke they are..... Carrier pigeon would have been much faster!

 – About 2 weeks ago.

Fedex tells me package is potentially delayed, Well genius, it's already late couple of days so i don't call that POTENTIALLY delayed.. Called them and asked when is it going to delivered...

Fedex tells me package is potentially delayed, Well genius, it's already late couple of days so i don't call that POTENTIALLY delayed.. Called them and asked when is it going to delivered then? ans: We don't know. It's at the station though.

tsk tsk.

 – About 2 weeks ago.

Fedex delivery attempted 9/30- gate was open, they didn't even try. It's now 10/12 and I still don't have my package. I've called them, I've filed a claim, I've contacted the...

Fedex delivery attempted 9/30- gate was open, they didn't even try. It's now 10/12 and I still don't have my package. I've called them, I've filed a claim, I've contacted the seller several times. It's just sitting in Greenville SC and every day they update the tracking to say "On truck for delivery". It's a total lie. What in the world happened to this company? I honestly have no clue how to get my $275 bookshelf delivered to me. It's in limbo. Filing a chargeback with my Amex doesn't seem fair, because it's not the company's fault that shipped it.

 – About 2 weeks ago.

Fed ex is garbage! Unfortunately when I purchase stuff online I can't control who they ship through. Have 2 packages stuck in Kent, Washington. Really don't want to lose them. My mother had...

Fed ex is garbage! Unfortunately when I purchase stuff online I can't control who they ship through. Have 2 packages stuck in Kent, Washington. Really don't want to lose them. My mother had one stuck there too and finally the retailer decided it was lost. They're SO BAD. I dont understand how they can continue to operate.

 – About 2 weeks ago.

My employer sent me a package using one day shipping. I wasn't expecting it, but did find a door tag letting me know they would try again. They never did. I called customer service multiple times...

My employer sent me a package using one day shipping. I wasn't expecting it, but did find a door tag letting me know they would try again. They never did. I called customer service multiple times and each person told me something different--they'll try again, they've tried again already, they were only meant to try once.

I get them to send the package to a local pickup point and was told I would get a text letting me know it arrived. I never got the text, so I look ot up online and the website says I have 5 BUSINESS days as of Thursday, October 8th. I go in to pick it up on Monday, October 12th (which would still only be the 5th calendar day if that had been the stipulation) and am told Fedex already took the package back to the warehouse. I call customer service to find out wtf happened, and lo and behold, the first person lies to me and says the package was never sent to the pick up point. I finally get the third person to send the package back to the pickup point and get a snarky call back this morning saying this is the final time I'll be able to get the package.

Fedex is awful in every.single.respect. their online communication and their customer service (pretty sure they're told to lie and hang up on people when they can't lie any longer), are some of the worst.


Oh, and did I mention they once lost an ENTIRE TRUCK of stuff that included a valuable package of mine? Real stars.

 – About 2 weeks ago.

FedEx is trash, ordered something and unfortunately they ship with FedEx. So now it's a week late already, and everyday it says it's out for delivery but it's never actually delivered. I...

FedEx is trash, ordered something and unfortunately they ship with FedEx. So now it's a week late already, and everyday it says it's out for delivery but it's never actually delivered. I even changed the drop off place to a FedEx location and I will just pick it up but it seems they can't even accomplish that. Any time I call they just say it will be delivered tomorrow. I hate that they're still in business, always always have issues getting packages from them. POS company

 – About 2 weeks ago.

I bought 3 BB rifles for my grandkids . The first after a week was delivered to a house across town I lived in 20 years ago . For some odd reason fedex totally on their own changed the delivery...

I bought 3 BB rifles for my grandkids . The first after a week was delivered to a house across town I lived in 20 years ago . For some odd reason fedex totally on their own changed the delivery address . I was able to track it down I then called fedex to MAKE SURE it WOULD NOT happen again . Rifle #2 is now sitting across town ! I will never again buy from ANYBODY who ships fedex .

 – About 2 weeks ago.

Well I have waited a week for my chemo. Still no results and no response from Kroger or fed ex. A big joke...

Well I have waited a week for my chemo. Still no results and no response from Kroger or fed ex. A big joke

 – About 2 weeks ago.

My package arrived at the Bloomington, CA hub on 10/5 and it's still there today. No movement. Fedex says to contact the shipper and ask for a refund. Fedex takes no responsibility for their...

My package arrived at the Bloomington, CA hub on 10/5 and it's still there today. No movement. Fedex says to contact the shipper and ask for a refund. Fedex takes no responsibility for their inability to deliver timely, if at all.

 – About 2 weeks ago.

Bought a pair of limited sneakers from Nike. I received a text notification saying the package was delivered. Guess what...no package at the door. I have a Ring doorbell camera and watched the...

Bought a pair of limited sneakers from Nike. I received a text notification saying the package was delivered. Guess what...no package at the door. I have a Ring doorbell camera and watched the Fedex driver scan my package at the neighbor's house and put it in the cab of his truck. I alerted Fedex that the driver stole my package. Their response was "contact the shipper and request a refund". The driver is still delivering packages to my neighborhood.

 – About 2 weeks ago.

Managers blaming customer service for not providing correct info, but they repeat the same misinformation on the status of packages and their actual status. This is not a customer service problem, it...

Managers blaming customer service for not providing correct info, but they repeat the same misinformation on the status of packages and their actual status. This is not a customer service problem, it is a management problem. FED EX Management is clueless and SUCKS!

 – About 2 weeks ago.

October 7 Package shipped via Standard Overnight.
October 8 Tracking: "on vehicle for delivery" in destination city.
October 9 Tracking: "at destination facility" in...

October 7 Package shipped via Standard Overnight.
October 8 Tracking: "on vehicle for delivery" in destination city.
October 9 Tracking: "at destination facility" in destination city. Now scheduled for Oct. 11 delivery.
October 11 Tracking: "at destination facility" in destination city. Now scheduled for Oct. 12 delivery.

I'm sure it'll show up looking like they dragged it behind the truck too. Such is the case with FedEx. Used to be the best, but now worse than the rest. Next time I'll just hire a guy with a horse off Craigslist.

 – About 2 weeks ago.

I have a problem with fedex every week. My package never get delivered on date specified. It’s sitting at there location for a couple of days and then on truck to be delivered for a couple of more...

I have a problem with fedex every week. My package never get delivered on date specified. It’s sitting at there location for a couple of days and then on truck to be delivered for a couple of more days . Finally it says they delivered and left at front door. I live in a 50 unit building so what front door did they leave it? Most of the time people packages are left outside the building stacked up. Sometimes they say they tried to deliver but customer was not available which is a lie. You have to dial apt number to get in building in which when dialed it calls your phone. I make a complaint every week to customer service and always get the same response that they are sorry and will track package down. What’s going to happen with the holiday season coming? Package thieves are going to just drive behind delivery trucks and just load up.

 – About 2 weeks ago.

Looking at some of the other comments, mine seems trivial, however to me it is not. I have a package that has been

On FedEx vehicle for delivery

For 3 days in a row now. I...

Looking at some of the other comments, mine seems trivial, however to me it is not. I have a package that has been

On FedEx vehicle for delivery

For 3 days in a row now. I actually talked to customer service today, and was told that the driver updated his records to say the package was NOT on his truck. FedEx has said they have spoken with the local facility and they are running behind (not my problem) and that it is scheduled for delivery tomorrow.

I really don't have a lot of faith in this, as it has been scheduled for delivery for 3 days in a row.

I think the worse thing is that there is no way to get any satisfaction or straight answer from FedEx as to why the package is not being delivered.

Either the folks that work at the terminal are lying when the system is updated stating that it is on a vehicle for delivery, or the driver is lying when they say it is not on the truck.

To add to the frustration, the official word i got today was that the package could not be found and they were looking for it at the terminal. However, one of the first updates stated that the barcode was unreadable and replaced. If the package cannot be found, how the the barcode be unreadable?

Just be honest and do your job. I have always found it better to under promise and over deliver.

 – About 2 weeks ago.

I've given up even keeping track of how many WEEKS late my packages are as they go back and forth between Troutdale, OR and Kent, WA. I can't even discuss the matter with FedEx because...

I've given up even keeping track of how many WEEKS late my packages are as they go back and forth between Troutdale, OR and Kent, WA. I can't even discuss the matter with FedEx because that's how they operate. FedEx sucks! I will not purchase another product from a company that uses FedEx.

 – About 2 weeks ago.

Last order came week late. Was in my state but they had to ship it over to Oregon to sit for week before dragging it back to Idaho...week late.

Now my tires have been sitting in Chicago...

Last order came week late. Was in my state but they had to ship it over to Oregon to sit for week before dragging it back to Idaho...week late.

Now my tires have been sitting in Chicago getting daily scans since Oct 1. Delivery exception: bad weather they say. Guess you can't ship when it's basically clear/sunny and in mid to high 70's...bullshit. No more purchases from anyone using Fed Ex.

 – About 2 weeks ago.

It took 5 trips to drop off a couple of packages.

First trip sat waiting for store to open at time shown on big hours sign. Tiny note showed new hours much later.

Second trip...

It took 5 trips to drop off a couple of packages.

First trip sat waiting for store to open at time shown on big hours sign. Tiny note showed new hours much later.

Second trip couldn't scan the QR code and print online shipping label as I've used dozens of times. Clerk had no idea what the problem was.
Third trip tried a different store with different clerk - same results - same cluelessness as to why.
Forth trip - success but they had to manually enter both shipments that were already setup for online shipping label as the problem was still unknown and not fixed. In the effort to show the issue I made the mistake of pulling out my phone and forgot it was left on the counter.

Fifth trip (I'm partly responsible) retrieve my phone.

Was supposed to ship 9/29. Actually shipped 10/1. Delivery scheduled 10/5 (a 2-day zone ground). Still not delivered as of 10/11. This is a half-day by truck distance.

This company used to be a precision machine. Now it is like a fine watch full of sand.

 – About 2 weeks ago.

Fedex is run by Neanderthals...please shut down forever...

Fedex is run by Neanderthals...please shut down forever

 – About 2 weeks ago.

Soooo many incidents why fed ex sucks for me, most recent, package shipped from florida, to be delivered to me in Columbia, SC on 10/9/21 got to Anderson SC on 10/9/21 (about an hour north of me) then...

Soooo many incidents why fed ex sucks for me, most recent, package shipped from florida, to be delivered to me in Columbia, SC on 10/9/21 got to Anderson SC on 10/9/21 (about an hour north of me) then for some reason went to Greensboro NC (UM WTF) and has been sitting there for 3 days!!! No one can tell me why or what is going on with it! How is legal for a business to keep people's items and mishandle their packages for so long??? Tracking #61290981968438194261

 – About 2 weeks ago.

I ordered a large expensive item online on September 27, it was picked up by FedEx in Los Angeles 9/29, supposed to be delivered to me in Portland Oregon October 1.

It arrived in...

I ordered a large expensive item online on September 27, it was picked up by FedEx in Los Angeles 9/29, supposed to be delivered to me in Portland Oregon October 1.

It arrived in Portland 10/2 and has been marked "in transit" in Portland and even "out for delivery" ever since, but no delivery attempted has been made, now October 11, ten days after the FedEx specified delivery date.

The item requires a signature for delivery so for 10 days I have had to stay home in case of delivery.

Calling FedEx customer service number made no difference, a waste of time. Contacting @FedExHelp on Twitter also was a waste of time.

Portland Oregon FedEx service level is so bad it's been a topic on local TV news.

I have another smaller package stuck in the FedEx system since September 23rd, had been sitting in Portland since 10/3 marked "in transit", may arrive by the end of October at this rate.

I wish sellers would offer the option of shipping via UPS, at least I see their trucks on my street every day, whereas I can't remember the last time I saw a FedEx truck around here.

 – About 2 weeks ago.

FedEx couldn't ship a bushel of apples across the street to my neighbors house timely...fact!

What in this Gods green earth has happened to FedEx???? Every single shipment has been...

FedEx couldn't ship a bushel of apples across the street to my neighbors house timely...fact!

What in this Gods green earth has happened to FedEx???? Every single shipment has been not only delayed but as well the shipment/s have traveled to states/cities that are not in the shipments typical route of delivery.

These people have evolved into a "pathetic excuse" of a shipper

#DUMPFedEx-GoUPS

 – About 2 weeks ago.

Every single one of my deliveries are late with Fed Ex for the last 1.5 years. Running this business this poorly is beyond believe and upper management needs to be replaced and not rewared. ...

Every single one of my deliveries are late with Fed Ex for the last 1.5 years. Running this business this poorly is beyond believe and upper management needs to be replaced and not rewared.

 – About 2 weeks ago.

Out here in Monticello, ordered an extremely expensive package with home delivery. Delivery date states Monday (today) and luckily I already had the day off and understood I would need to sign for the...

Out here in Monticello, ordered an extremely expensive package with home delivery. Delivery date states Monday (today) and luckily I already had the day off and understood I would need to sign for the package.

Last Friday, while I’m at work, they update it to that day at 10:30 being the estimated time for delivery. Then state seconds after that delivery was attempted but no one was home, well yeah no shit people have jobs and thats not the day I was told it would be delivered.

Call customer service, and the company it shipped from to hit it from two angles. I requested a hold at a facility 15 minutes from my house. I’m told it can take up to 48 hours to process this request….. yet the tracking information states it’s at the facility being held. Call them, package isn’t there. They give me the distribution center number, they say it’s on a locked trailer and can’t get it until Monday but they would flag it so it’s held there.

Show up Monday, they tell me they can’t get it off the trailer and that they don’t know if it will leave the facility or if it can be held there. Now I’m stuck waiting an additional day at the LEAST just to know WHERE my package is.

I don’t understand this abysmal company, none of the decisions involving the package make any sense. Why would you put the package back on a loading trailer if it’s to be delivered the next business day? Also how does everyone at FedEx just ask for a tracking number and give me the same information I can read online? Including the guy who runs the distribution center? These people are lost. Idgaf about the mandate or any of that bullshit, it shouldn’t be this hard to leave a package somewhere I can get it or deliver it to my home.

 – About 2 weeks ago.

I see that the overwhelming majority of posts on here are from the USA. Don't worry, my American cousins! FedEx UK is just as dismal. The only difference between US FedEx and FedEx UK is that the...

I see that the overwhelming majority of posts on here are from the USA. Don't worry, my American cousins! FedEx UK is just as dismal. The only difference between US FedEx and FedEx UK is that the distances over which they fail to deliver are much, much shorter on this side of the Atlantic. Oh how I hate them!! I've been waiting since September 21st for a parcel to travel 70 miles. I could easily have walked there and back twice in that time.

 – About 2 weeks ago.

FEDEX IN PERRYSBURG, OHIO IS THE ABSOLUTE WORST ...

FEDEX IN PERRYSBURG, OHIO IS THE ABSOLUTE WORST

 – About 2 weeks ago.

Package shipped to me via FedEx on 10/1 from Kentucky. Two day delivery. On 10/7 it finally arrived at the Denver distribution center. In the interim I saw a projected delivery date of 10/4 on their...

Package shipped to me via FedEx on 10/1 from Kentucky. Two day delivery. On 10/7 it finally arrived at the Denver distribution center. In the interim I saw a projected delivery date of 10/4 on their tracking site. On 10/7 the projected delivery date changed to 10/10. It wasn’t delivered on 10/10 and the delivery status was changed to pending, no delivery has yet been arranged. The package has now been sitting at the distribution center 20 miles from my home for four days, and is nine days overdue. If FedEx workers are walking off they job because they don’t comply with the vaccine mandate, I’m behind them 100%. I’m not pissed at FedEx, I’m pissed at the current administration in Washington that’s creating the problem. “Let’s go Brandon!”

 – About 2 weeks ago.

Fedex sucks a fat donkey cock...

Fedex sucks a fat donkey cock

 – About 2 weeks ago.

Absolutely worthless!!!! Paid for 2day expedited shipping and after sitting in state of origin for 3 days, and changing my delivery date 3(!!!) times, my current delivery time is 8 days - and I’m...

Absolutely worthless!!!! Paid for 2day expedited shipping and after sitting in state of origin for 3 days, and changing my delivery date 3(!!!) times, my current delivery time is 8 days - and I’m afraid the saga isn’t over. I needed my items and they completely screwed up. Mind you, item arrived in my region today, and instead of delivering it, they’re going to be late an extra day just for fun. Beyond livid.

 – About 2 weeks ago.

I don't understand how fedex is still running as a business. Absolutely no hate on the workers, my job uses them and the workers are always overstressed and stretched too thinly. I feel like fedex...

I don't understand how fedex is still running as a business. Absolutely no hate on the workers, my job uses them and the workers are always overstressed and stretched too thinly. I feel like fedex corporate is made of a bunch of kindergarteners making up new goals and quotas with crayons in a coloring book. I don't even think that they should be allowed to charge for their shipping. Just take it out of the execs pay till they get their ducks in a row. Every single time that I have had a package shipped through them, the already long wait time is always delayed. I've gotten shit from wish faster than these buffoons. Currently waiting on a package to get my car running again and paid $27.99 for 2 day air. That was on Sept 27. It is now the 10th and the package has been sitting on a truck in the warehouse for the past 6 days. Customer care also said wait another week and a half after the initial already delayed delivery date (10-3) till I can file a claim to see what happened to it. I could've strapped that shit to a pigeon and had it delivered faster.

 – About 2 weeks ago.

delivery delayed for 3 days with delivery estimated delivery date changed again and again and finally updated to unknown?! no delivery and don't allow people to pick up their packages? wow, FedEx,...

delivery delayed for 3 days with delivery estimated delivery date changed again and again and finally updated to unknown?! no delivery and don't allow people to pick up their packages? wow, FedEx, do you really know what the EX really stands for?!!!

 – About 2 weeks ago.

FedEx has lost its way. Performance is absolutely pathetic and inexcusable. 10days late. Not notified in time to be available for adult signature. Dropped off the next day at about 10pm on the...

FedEx has lost its way. Performance is absolutely pathetic and inexcusable. 10days late. Not notified in time to be available for adult signature. Dropped off the next day at about 10pm on the doorstep at the wrong address without requesting signature! Vendors - please stop using this useless company.

 – About 2 weeks ago.

first off, i have figured out that on the delivery driver application form, there must be a little box that says "do you have dyslexia?" and if you do not check that box you do not get hired....

first off, i have figured out that on the delivery driver application form, there must be a little box that says "do you have dyslexia?" and if you do not check that box you do not get hired. EVERYTIME a package is attempted to be delivered and it is fedex, they ALWAYS deliver it to the wrong house. my number is 15501, they always take it to 15001. The woman up the road hates it, but within a week she will usually contact me. But this package had to be signed for. Weeks after i should have got it, they attempted a "failed" delivery to the wrong house. of course no door tag for me. I call and they dick me around and the only claim that actually happens is the claim that they are opening a claim. Say they will contact me back and never do. I call back and the cycle repeats. weeks worth of this bs passes by. 4 claims supposedly running at this point but each employee says no claims . all of a sudden, amazon shows that it was delivered weeks ago with no sig required. even tho i have emails for after the "delivery date" that tells of a failed attempt to the wrong house. one guy i talked to at fed ex says yea i dont know why it says delivered it shows right here that its in a facility close to you but its not meant for the public you wont have no luck going to get it. let me start a claim and we will contact you back. several days later when i never get a call i call back and the dumb c*nt i talked to then basically calls me a liar that i never got it, she says oh well theres a proof of delivery. i tell her i would love to see this proof. email it to me, send a picture. relay the words. anything you can do to help me see this proof cause i damn sure know there is no proof because there is no delivery. somehow now it doesnt show that the package is in a non public facility it just shows delivered and im a liar. she says well i would open a claim but we cant start a claim now because you waited so long to call.... you can imagine how the rest of the convo went. to hell with fed ex

 – About 2 weeks ago.

I wish there was a way to let online retailers know that I will no longer shop with them if they use FEDEX - that is how much I hate them! UPS is so much better with tracking, convenient pick-up...

I wish there was a way to let online retailers know that I will no longer shop with them if they use FEDEX - that is how much I hate them! UPS is so much better with tracking, convenient pick-up options, so we know good service is attainable! Why FEDEX cannot get their act together is beyond me!

 – About 2 weeks ago.

This is the third time this has happened! COVID everyone said. Yeah, right. I ordered tea on 9/23 from two places on the East Coast. The one using USPS gets here in 1 to 3 days. Once overnight! ...

This is the third time this has happened! COVID everyone said. Yeah, right. I ordered tea on 9/23 from two places on the East Coast. The one using USPS gets here in 1 to 3 days. Once overnight!

The one using Fedex took a month last time. Then it seemed they switched to USPS so I ordered again. And got stuck with Fedex. Why didn’t I call and cancel the order?

It went from delivery on 10/3 to “ No scheduled delivery date available at this time.”. It’s still stuck in Chicago! And last I checked the weather was warmish with a light drizzle.

It’s now 10/10 and I want my tea! I at least want to have some sort of vague idea when it will arrive. “Shipment Exception”? What does this mean? “Potentially Delayed”? I think we’re long past potential.

 – About 2 weeks ago.

FedEx cannot deliver in this rural area. I know it can be done since UPS has never had an issue. In fact, UPS allows me to track the delivery van so i can estimate when something will come. FedEx is...

FedEx cannot deliver in this rural area. I know it can be done since UPS has never had an issue. In fact, UPS allows me to track the delivery van so i can estimate when something will come. FedEx is seriously broken. I may have to cancel memberships that use FedEx, like Virgin Wine. I like Virgin, but they need to wake up and change to UPS!

 – About 2 weeks ago.

f%@ken FEDEX, literally2 packages in a row for whatever reason comes fedex. I never use them normally. 1 package was 8 days late to work from a fedex location 20 minutes away. I went to pick it up,...

f%@ken FEDEX, literally2 packages in a row for whatever reason comes fedex. I never use them normally. 1 package was 8 days late to work from a fedex location 20 minutes away. I went to pick it up, package lost... get back to work it says package delivered... um the hell it is! It is nowhere to be found. Another package to my house was supposed to be here oct 3rd...I just received it oct 10th, decided to search if any other people cannot stand that shittass company and found this thread.

 – About 2 weeks ago.

i hate fedex with a passion. i don’t understand why any business use them at this point. they’re ALWAYS late, overly expensive for their shitty service, estimated delivery time is inaccurate every...

i hate fedex with a passion. i don’t understand why any business use them at this point. they’re ALWAYS late, overly expensive for their shitty service, estimated delivery time is inaccurate every single time, they never f%@king update you. and idk if this is because of the business you order from, or fedex themselves, but everytime i order multiple things, they never show up together. it’s always different dates for certain things. i don’t get it like it’s all going to the same mf place, why separate it and take so much unnecessary time to package different items when you could just put them all in the same f%@king box so they all arrive at the same time instead of weeks or days apart. like cmon how tf are they still bad at their job?? they’ve been a company for how long??? step the f%@k up and get ur shit together f%@king retardes.

 – About 2 weeks ago.

First of all, thank God this site exists. It is somewhat cathartic to read how thousands of others are in the same boat.

It's amazing how far fedex has fallen. Especially in the last...

First of all, thank God this site exists. It is somewhat cathartic to read how thousands of others are in the same boat.

It's amazing how far fedex has fallen. Especially in the last five years. I used to regard them as a premium service which was more reliable than UPS or anyone else. Now they are maybe the worst. Consistently fail to deliver packages on time. Not just occasionally, but almost every time. A fundamental failure of a shipping company. I can't believe I'm saying this but UPS might actually be the better choice.

I've had a standard overnight package sitting at a shipping facility for three days now. What in the hell are they doing?

The worst part in all this is that we have no genuine recourse. The time and effort to get any kind of refund is beyond absurd and they know it.

Shameful goons.

 – About 2 weeks ago.

I have a package coming to CA from IL, shipped on 10/1, not a single tracking update for an entire WEEK. FInally shows up in CA seven days later, now it has spent the last THREE DAYS at the hub 45...

I have a package coming to CA from IL, shipped on 10/1, not a single tracking update for an entire WEEK. FInally shows up in CA seven days later, now it has spent the last THREE DAYS at the hub 45 minutes from me, and the status now says NO SCHEDULED DELIVERY DATE!!! WTF!!! Just deliver the damn package! TEN days in shipping and they STILL can't get their shit together!

 – About 2 weeks ago.

What a shame to FedEx. I had only 2 packages shipped to me recently. Both from FedEx, but from totally different sellers. One got lost. Second for some reason being late, and it is traveling back and...

What a shame to FedEx. I had only 2 packages shipped to me recently. Both from FedEx, but from totally different sellers. One got lost. Second for some reason being late, and it is traveling back and forth between same destinations. Hilariously, if second gets lost, it will be 100% lost from FedEx. What a garbage business and system. If the price is the reason shippers use FedEx, them i'm ready to pay little extra to get guaranteed delivery rather that spending hours on phone to get things resolved and finally get my refund after month so i can go to local store to get it myself. I've never had similar issue with USPS or UPS. Whoever is losing packages on purpose - either drivers, or people who load/unload packages, or facility workers - you do not have a dignity. Do not count yourself as a human being when you steal a toy from a disabled toddler.

 – About 2 weeks ago.

My order was supposed to arrive the 7th of October, then it changed to the 8th then it changed to the 11th and now it just changed to the 18th ...

My order was supposed to arrive the 7th of October, then it changed to the 8th then it changed to the 11th and now it just changed to the 18th

 – About 2 weeks ago.

FedEx is absolute trash! It said that the package was arriving on the 9th of october, but it says "Potentially Delayed". The package is stuck in Pompano Beach, FL, and I live in Weston FL! It...

FedEx is absolute trash! It said that the package was arriving on the 9th of october, but it says "Potentially Delayed". The package is stuck in Pompano Beach, FL, and I live in Weston FL! It is just a 45 min travel in car!

 – About 2 weeks ago.

Every package that ships to me via FedEx is late. Every one, every time
How? Either change the delivery date to a more reasonable date or get your shit together and get it to me on time...

Every package that ships to me via FedEx is late. Every one, every time
How? Either change the delivery date to a more reasonable date or get your shit together and get it to me on time

 – About 2 weeks ago.

YES FEDEX IS THE ISSUE, My story is unbelieveable and I am tired of telling it
#FEDEXSUCKS, they need to pay a living wage and stop fighting a Union...FAT FREDDIE SUCKS...

YES FEDEX IS THE ISSUE, My story is unbelieveable and I am tired of telling it
#FEDEXSUCKS, they need to pay a living wage and stop fighting a Union...FAT FREDDIE SUCKS

 – About 2 weeks ago.

No doubt probably not a FedEx issue, but apparently they can't get reliable help because I have two friends that work for the post office and the same issue. I work for a lawn maintenance and...

No doubt probably not a FedEx issue, but apparently they can't get reliable help because I have two friends that work for the post office and the same issue. I work for a lawn maintenance and reliable help is hard to find, NO ONE WANTS TO WORK ANYMORE.

 – About 2 weeks ago.

My landlord ordered me a portable washer and dryer for my apartment. The dryer arrived 3 weeks ago. It's still in my apartment waiting for the washer to arrive FedEx said delivery will be...

My landlord ordered me a portable washer and dryer for my apartment. The dryer arrived 3 weeks ago. It's still in my apartment waiting for the washer to arrive FedEx said delivery will be September the 27th. The dryer is here but washer never showed up. It's now October the 9th 2021 where is the washer? FedEx said its stuck in transit. WERE IS THE WASHER FEDEX.

 – About 2 weeks ago.

I ordered a package from Amazon that was supposed to be delivered on September 10th and it was been stuck in pending and then finally got a notice on September 21st that it arrived in Hagerstown MD...

I ordered a package from Amazon that was supposed to be delivered on September 10th and it was been stuck in pending and then finally got a notice on September 21st that it arrived in Hagerstown MD and then just got a weather delay notice. What’s really funny is I check the area and surrounding states coming there’s no inclement weather. My brother works for FedEx driving long-haul it’s not them… it’s because people are being so damn lazy and don’t want to work.

 – About 2 weeks ago.

Have two different deliveries going through Kent, Washington, both are missing....

Have two different deliveries going through Kent, Washington, both are missing.

 – About 2 weeks ago.

FED EX IS GARBAGE. THE MOST PATHETIC LIARS. ATTEMPTED DELIVERY/FUTURE DELIVERY REQUESTED. ALL LIES! I CANT BELIEVE THAT THEY ARE ALLOWED TO GET AWAY WITH IT....

FED EX IS GARBAGE. THE MOST PATHETIC LIARS. ATTEMPTED DELIVERY/FUTURE DELIVERY REQUESTED. ALL LIES! I CANT BELIEVE THAT THEY ARE ALLOWED TO GET AWAY WITH IT.

 – About 2 weeks ago.

Biggest problem I consistently have with FedEx is “Delivery exception - Customer not available.” Even when I’m HOME- literally ALL day. They’ll just mark it undeliverable and keep it on the...

Biggest problem I consistently have with FedEx is “Delivery exception - Customer not available.” Even when I’m HOME- literally ALL day. They’ll just mark it undeliverable and keep it on the truck a couple of days. Can’t trust receiving anything time-sensitive from FedEx. Company has gone to pot. Today when it happened, I called customer service and asked them what happened. Told them I was home all day and that someone was lying about the delivery attempt. Then I asked why they wouldn’t hypothetically just left it anyway since no sig was required. She said the driver could have deemed it “unsafe.” BS!!! OMGEE!!! Then they ask you take a survey - but the server is about them — NOT the company’s delivery service!!! What an awful company to work for!!!

 – About 2 weeks ago.

Ordered a package early Friday morning for 2 day shipping assuming it would arrive sunday or tuesday. I track it today and it says it would arrive today (saturday) and was out for delivery i get...

Ordered a package early Friday morning for 2 day shipping assuming it would arrive sunday or tuesday. I track it today and it says it would arrive today (saturday) and was out for delivery i get exited thinking it would come early. But they wait until 7 pm just to tell me it will be delayed till tuesday. Even though it’s in a facility 30 minutes away from me.

 – About 2 weeks ago.

I have 20 days waiting for my package...

I have 20 days waiting for my package

 – About 2 weeks ago.

I was expecting my package on 2nd October. Today is 9th October and package is in Newark, CA since 2nd. And they are saying "Potential delay". Lollll... No expected delivery date or no status...

I was expecting my package on 2nd October. Today is 9th October and package is in Newark, CA since 2nd. And they are saying "Potential delay". Lollll... No expected delivery date or no status update right now. Customer care is also saying that may be it can arrive on Wednesday 13th October or later. Worst experience ever. Fedex Sucks....!!!

 – About 2 weeks ago.

Fedex sucks I will never do business with them again The way they word they status is keeping me home when I could be doing other choirs. It would different if they just say nothing. But when Fed ex...

Fedex sucks I will never do business with them again The way they word they status is keeping me home when I could be doing other choirs. It would different if they just say nothing. But when Fed ex says expect delivery in transit to destination that makes me think it's on it way to my home uuuuggggg

 – About 2 weeks ago.

My car is down waiting on FEDUP to get here, parts are stuck in Lowell Arkansas four miles away for three days. They keep changing delivery to the next day. THEY DONT GIVE A SHIT ABOUT CUSTOMERS AND I...

My car is down waiting on FEDUP to get here, parts are stuck in Lowell Arkansas four miles away for three days. They keep changing delivery to the next day. THEY DONT GIVE A SHIT ABOUT CUSTOMERS AND I HOPE LIKE HELL THEY GO OUT OF BUSINESS SOON

 – About 2 weeks ago.

Day 3 of waiting for package. Gave up and was driving out of neighborhood- saw truck marked fed ex ground so watched it. No movement so I walked up to it and driver had it. I maneuvered my vehicle and...

Day 3 of waiting for package. Gave up and was driving out of neighborhood- saw truck marked fed ex ground so watched it. No movement so I walked up to it and driver had it. I maneuvered my vehicle and he load it it! I was so glad to not feel trapped anymore!

 – About 2 weeks ago.

Anyone sending me packages FEDEX I just cancel the order and reject the package now days. I will never use fedex again I would rather pay more to get the package here or to my customer on time....

Anyone sending me packages FEDEX I just cancel the order and reject the package now days. I will never use fedex again I would rather pay more to get the package here or to my customer on time.

 – About 2 weeks ago.

One of the workers stole my PS5 and left an empty, ripped box as the package. Another reminder of how trash FedEx is now....

One of the workers stole my PS5 and left an empty, ripped box as the package. Another reminder of how trash FedEx is now.

 – About 2 weeks ago.

"Oh good, it's in the state. Should be out for delivery tomorrow... Nope, well, at least it'll make it Friday... Nope, maybe they'll deliver on the weekend... Nope."

"Oh good, it's in the state. Should be out for delivery tomorrow... Nope, well, at least it'll make it Friday... Nope, maybe they'll deliver on the weekend... Nope."

Worthless.

 – About 2 weeks ago.

Package started in GA still there a week later ...

Package started in GA still there a week later

 – About 2 weeks ago.

FedEx used to be great, What a bunch of worthless crap now, we all know the reasons, if not think back what hiring changes came from these liberal companies. Haha , you’re getting what you deserve...

FedEx used to be great, What a bunch of worthless crap now, we all know the reasons, if not think back what hiring changes came from these liberal companies. Haha , you’re getting what you deserve FedEx, eat it. Do not use FedEx unless you don’t care about receiving your package for 2X longer than it should.